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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS
JUNE 2011
VOL 3, NO 2
Table 3: Malaysia ranked tenth and China ranked fifth in financial structure category
SOURCE: A.T. Kearney’s 2004 Offshore Location Attractiveness Index (2004); A.T.
Kearney Economist Intelligence Unit, Organization for Economic Cooperation and
Development (OECD), World Economic Forum Global Competitiveness Report, CB
Richard Ellis, Forbes, EDS, Local Government Statistics, and Independent Compensation
Surveys
According to Taing (2005), the reasons why Malaysia is fast gaining as an attractive
location for offshore business development include a well-developed infrastructure, low
wage inflation, a stable government, attractive business environment, strong government
support, and a workforce with good language skills (Kelly, 2005).
The infrastructure in Malaysia is well-developed with reasonably low costs. According to
the Ministry of Energy, Communications, and Multimedia Malaysia (2003), it is estimated
that it costs 30 to 35 per cent less to operate contact centre operations in Malaysia than in
more advanced countries in this region. In addition, “The Multimedia Super Corridor
(MSC) offers a highly attractive value proposition which includes: (1) 2.5-10bps fiber optic
backbones; (2) multiple local and international service providers; (3) multiple sub-sea
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