gender differential paper IJCRB

ijcrb.webs.com
JUNE 2011
INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 3, NO 2
attitude, productivity of the firm and satisfaction of the customers were studied by (Ryan,
Schmitt, and Johnson 1996). The study conducted by the (Harter et al, 2002), concluded
that employees job satisfaction is very important for the organization’s performance. In that
study the author examined a positive correlation between satisfaction of the employees and
productivity, profit of the organization and customer satisfaction on a data collected form
36 organizations. This study was supported by another study by (Schneider et al, 2003).
According to the study, the author found the relation between organization performance
which was measured by the return on assets (ROA), earning per share (EPS). According to
the study there was a causal relation between organization’s performance and job
satisfaction of the employees. Now the question is whether the companies with satisfied
and happy workers are performing exceptionally well as compared to those which don’t
have satisfied employees? The study of (Schneider et al, 2003) concluded that employees
become more motivated by the fact that their firm is performing well and meeting its
targets. The happiness of the employees or satisfaction is very much correlated to the
organizational performance (Gross and Etzioni, 1985). Here at this point another question
arises and that is, what are those factors that make the employees satisfied? The answer is
the financial and non-financial enticements like that of training make the employees
satisfied. This view is supported by the study of the (Peterson and Luthans, 2006) and
found a significant sway on the organization’s profit and satisfaction of the customers too.
The study also found that financial inducements have much greater influence of the job
satisfaction of the employees.
Problem statement
The ultimate goal of any organization is performance in monetary terms. A lot of research
has been carried out in the past to address the issue of job satisfaction of the employees.
But a limited research has been done regarding job satisfaction of the faculty members of
the universities in relation to performance of that institute. So the focal point of this
research was to fill this gap and to find out the relation between job satisfaction of the
faculty and performance of that institute.
Purpose of Research and Objectives
The study aims at describing the variances found in job satisfaction in university faculty
members in the light of motivator as well as hygiene factors. The following research
questions are formulated to ensure the clarity of study route.
1. Describe relationship between factors which motivate the faculty like (Work-Itself,
responsibility, achievement, recognition, and growth) and job satisfaction.
2. Describe the relationship between Hygiene factors of the job (relationships,
salaries, policy/administration, working condition and supervision) and jobs
satisfaction.
3. To investigate the impact of job satisfaction on the performance of the
organization?
Conceptual Framework
With the help of literature, the following conceptual framework was developed. As the
objective of this research article is to investigate the impact of Motivators and Hygiene
factors on the job satisfaction. Secondly the objective of this paper was to find out the
impact of the job satisfaction of the employees on the performance of the institute or
organization. There were four major variables (Endogenous) that were analyzed.
Motivators were operationalized by its constructs (Observed variables) like Achievement,
Growth, Recognition, Responsibility and work itself. Similarly the Hygiene (Endogenous)
was operationalized by the observed variables like that of Supervision, Salary, Policy,
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