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JUNE 2011<br />

INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 3, NO 2<br />

Seeking accreditation from other agencies other than CEO elicited a variety of opinions. Those<br />

advocating accreditation from other bodies spoke of JCC’s growth and improvement in all fields.<br />

The institution was becoming more organized and efficient in terms of output and delivery.<br />

Accreditation from other organizations would only strengthen the institution further. More value<br />

would be added to courses e.g. CISCO, Microsoft ABET, etc. Other respondents felt there was<br />

more need for program accreditation rather than institutional accreditation. Program<br />

accreditation would perhaps be more beneficial to students. One participant proposed that since<br />

accreditation focuses on the same issues, the internal Accrediting Agency within Saudi Arabia<br />

(NCAAA) should be sufficient for national purposes.<br />

Institutions needed to be more circumspect in deciding whether to pursue accreditation or not.<br />

The issue was whether accreditation should be a means to an end or an end in itself. As one<br />

responded aptly put it: “Accreditation has become a fashion (or we can say a virus) and all<br />

institutions are copying each other regardless (of) the real need for accreditation.”<br />

Item 8: Were you satisfied with the procedure used to define your role in the accreditation<br />

process?<br />

The procedure adopted by senior management was to list the names of all standards on the<br />

whiteboard and faculty were asked to indicate their choice. The chairpersons of standards were<br />

appointed by management. One person who was dissatisfied with the procedure for assigning<br />

roles stated that he had no choice but to complete the tasks given to him. He felt that the process<br />

was “rushed” and was unhappy with the administration work involved, e.g., filling in application<br />

forms. Another commented that the choice of people for specific roles was based on<br />

management’s perception of people’s abilities. Some members of faculty were not sure about<br />

their exact roles in the process at the time of choosing standards. It was felt that a brainstorming<br />

workshop at this time might have helped to provide more information and clarity. Almost half<br />

the number of participant feedback suggested that choices were made on the basis of insufficient<br />

information or guidelines. Even one respondent who was satisfied with role allocation conceded<br />

that the procedure should have been more systematic.<br />

Item 9: Were you satisfied with the level of teamwork within the entire process?<br />

Although there were different levels of involvement amongst staff, there was general satisfaction<br />

with the level of teamwork during the entire process. Standards shared key information with<br />

other standards e.g., budgets, contracts, structural layout plans, etc. At this point a distinction<br />

between teamwork within and between standards needs to be made. While the latter seems to<br />

have been good the former was fraught with problems. A major complaint was that the workload<br />

was not evenly distributed. In one case, the teamwork in a 4- member standard involved just the<br />

chairperson and one member. The other 2 incumbents were not active at all, prompting the rather<br />

cryptic remark in the questionnaire: “(In terms of teamwork in my standard, it would have been<br />

more appropriate to say we had) pair-work rather than teamwork.” Management was informed<br />

about this imbalance in workload but no action was taken. Other comments on intra-standard<br />

teamwork referred to standards with more members. The teamwork in these larger standards<br />

could have been better. A final observation regarding teamwork was that the process shouldn’t<br />

have been so “rushed”. The frenetic pace could have had a negative impact on teamwork.<br />

COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 691

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