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JUNE 2011<br />

INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 3, NO 2<br />

most people refer to employee empowerment they do not only mean delegation but it is more<br />

than that and that is the reason that there are a numerous studies which has defined<br />

empowerment in different aspects.<br />

Some of these definitions are vague and meant to be so. (Block, 1987) describes empowerment<br />

as "a state of mind as well as a result of position, policies, and practices”.<br />

2. OBJECTIVES<br />

The objective of this study was to answer the following questions.<br />

How does empowerment relate to the job satisfaction of the employees?<br />

How does empowerment relate to the commitment of the employees with the<br />

organization?<br />

How does satisfaction of employees regarding to their jobs relate to the commitment of<br />

employees with the organization?<br />

The purpose of this study was to highlight the relationship between Employee Empowerment,<br />

Job satisfaction, and Employee’s Commitment with the organization. The findings will provide<br />

the management of the organizations the direction to understand the balance of performance<br />

elements with employees and trust their employees by empowering them to make them satisfied<br />

and committed and to help the organization as well.<br />

3. LITERATURE REVIEW<br />

In this section, literature review on Employee Empowerment and Job Satisfaction is discussed.<br />

The researches done by different researchers and models are described.<br />

3.1 Employee Empowerment:<br />

Creating a working environment where employees are allowed to make decisions on their own<br />

regarding specific work related situations is employee empowerment. The decisions taken by<br />

employees could be small or large and the effects of those decisions is depend upon the employer<br />

that how much authority he has given to the employee.<br />

Every organization has its own way to describe and implement empowerment according to its<br />

usefulness and scope in practice. Even though it is very difficult to assign an exact definition to<br />

empowerment but a few more definitions are:<br />

Empowerment means giving people their head. It means that the management is delegating the<br />

authority to the employees while commanding less (Rock, 1994). In management point of view,<br />

empowerment is “giving up some control to the employees and sharing information regarding<br />

company goals and achievements of the employees, its acceptance of risk by taking more<br />

responsibility” (Lorette, 1991). “When employees are encouraged to take decisions and initiate<br />

actions with less control and direction from their manager then that means they are empowered<br />

by their manager” (Handy, 1993). Empowerment is a process in which the feelings of self<br />

efficacy are enhanced in the employees of the organization by identifying the conditions which<br />

promotes powerlessness and by removing those conditions by formal organizational practices<br />

and informal techniques of providing effective information throughout the organization (Conger<br />

& Kanungo, 1988). For the purpose of this thesis study, the definition of empowerment which<br />

was given by Conger and Kanungo will be taken as the basic definition.<br />

The concept of employee empowerment is not fairly used when it is compared with the size of<br />

employee population and it can also be easily misconstrued by the organization as every<br />

COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 665

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