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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS<br />

JUNE 2011<br />

VOL 3, NO 2<br />

each other too. The hypotheses of the research will be discussed and analyzed at length and<br />

ultimately proposals will be presented below for the improvement of the situation.<br />

Recommendation:<br />

Taking into consideration the results obtained, it is proposed that the ground would be prepared<br />

for the emergence and the reinforcement of the personal characteristics amongst the<br />

governmental organization used in this study so that they will exhibit more organizational<br />

citizenship behavior. As was also mentioned in the literature review, organizational citizenship<br />

behavior is one of the concepts that will ultimately raise the productivity of human resources.<br />

Therefore it is important to pay attention to the needed infrastructures and the factors affecting it.<br />

In this line, the outcomes of the present research showed that by emphasizing and paying<br />

attention to personality traits, people will accept the organizational structure and respect<br />

organizational rules and regulations and may willingly make sacrifices for the interest of their<br />

organizations and become active in its activities and strive to defend the organization they work<br />

for and try their best to contribute to it. Therefore and considering the outcomes of the research<br />

it is recommended that the Organization try to know the personality traits of it employees and<br />

pay enough attention to this important matter that is the organizational citizenship behavior.<br />

COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 482

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