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JUNE 2011<br />

INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 3, NO 2<br />

According to the given information in the table above, in the error limitation of 0.05, hypothesis<br />

is rejected and hypothesis is accepted. As a result, Privatization has increased the<br />

efficiency of ZREC in the "bill distribution" field.<br />

Hypothesis 7: the research states that privatization has increased the efficiency of ZREC in the<br />

"account receiving" field.<br />

: Privatization has not increased the efficiency of ZREC in the "account receiving" field.<br />

: Privatization has increased the efficiency of ZREC in the " account receiving " field.<br />

Table (9): the evaluation of proficiency variable before and after privatization in the " account<br />

receiving " field.<br />

Privatization Average of Standard Test Freedom Error Acceptable<br />

proficiency<br />

Before 16.59 4.33<br />

After 21.11 3.70<br />

Deviation<br />

statistic(t) degree limitation limitation<br />

-12.62 183 0.05 0.00<br />

According to the given information in the table above, in the error limitation of 0.05, hypothesis<br />

is rejected and hypothesis is accepted. As a result, Privatization has increased the<br />

efficiency of ZREC in the "account receiving" field.<br />

Testing the main hypothesis:<br />

This hypothesis states that the privatization has caused an increase in productivity of ZREC in<br />

the subscribers' services field. To test this hypothesis we state it in the tow following forms:<br />

: Privatization has not caused any increases in the productivity of ZREC in the "subscribers'<br />

services" field.<br />

: Privatization has increased the efficiency of ZREC in the "subscribers' services" field.<br />

Table (10): the evaluation of productivity variable before and after privatization in the "<br />

subscribers' services" field<br />

Privatization Average of Standard Test Freedom Error Acceptable<br />

proficiency<br />

Before 69.89 13.38<br />

After 82.08 12.29<br />

Deviation<br />

statistic(t) degree limitation limitation<br />

-10.11 183 0.05 0.00<br />

The table shows that in the error limitation of 0.05, ( the null hypothesis) is rejected in and<br />

( the alternative hypothesis) is accepted. As a result, the privatization has caused an increase<br />

in the productivity of ZREC in "subscribers' services" field.<br />

Conclusion<br />

It is necessary to remember that the question number 1 is marked inversely. It means that when<br />

we are entering the data resulted from the questionnaires in the "SPSS" we should enter the<br />

reversed data for question number 1( recode the question no.1). In this way, all questions will be<br />

put in the course of increasing efficiency and will be marked in this form: 1= little, 2= a little ,<br />

3= average , 4= much , 5= very much .<br />

In the proficiency field, "the secondary costs of branch getting "with a mean of -0.342 and " the<br />

facility of taking electricity branch " with a mean of 0.142 have the least difference in the mean;<br />

it means that the privatization of ZREC has increased the secondary costs of taking branch and<br />

the subscribers have had to pay a lot for the wasted time and money because of the bureaucratic<br />

formalities. The measures of “subscriber’s consent of the methods of bill payment” with a mean<br />

COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 1947

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