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JUNE 2011<br />

INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 3, NO 2<br />

customers and being able to respond to the changes. Marketing forms are explained as cultural<br />

values of a firm. However, they do not explain if firms are able to act related in accordance with<br />

such cultural values. It is posited that adaptability has <strong>differential</strong> moderating effects in the<br />

relationship between responsive and proactive market orientations and performance.<br />

Based on the literature review following hypothesis have been developed:<br />

H1: Responsive market orientation affects firm performance negatively.<br />

H2: Proactive market orientation affects firm performance positively.<br />

H3: Adaptability affects firm performance positively.<br />

H4: The effect of responsive market orientation on firm performance becomes positive when<br />

the firm has high adaptability.<br />

H5: The effect of proactive market orientation on firm performance is stronger when the firm<br />

has high adaptability.<br />

H6: Proactive market oriented firms perform better than reactive market oriented firms as the<br />

adaptability of firms increases.<br />

The model depicting the relationships among the constructs is below.<br />

Responsive<br />

Market<br />

Orientation<br />

Adaptability<br />

Proactive Market<br />

Orientation<br />

Firm Performance<br />

Figure 1. Research Model<br />

3. Methodology<br />

3.1. Sample and data collection<br />

The sample were drawn from small and medium sized firms which are members of İstanbul<br />

Chamber of Commerce. This is a nonrandom sample in which firms were selected to comprise a<br />

broad spectrum of industries. Small and medium sized firms were chosen for the reason that<br />

most of the firms in Turkey fall in this category and they have a significant role in the business<br />

life in Turkey. To be able to make generalization, firms were chosen from various industries<br />

including finance, retailing, wholesaling, manufacturing, etc. This is relevant because the<br />

researched subject is not restricted to any industry. The owners or the senior marketing managers<br />

who are believed to have enough knowledge about the marketing activities and strategies of the<br />

firms to answer the questionnaire and are the decision makers in the firm are chosen as the<br />

respondents. The answers were obtained with face to face interviews. 450 Firms were chosen but<br />

some of them either could not be reached or rejected to answer the questionnaire. After<br />

reviewing the answered questionnaires, 406 of them were decided to be used in the analysis. The<br />

response rate is 90%, which is high enough to carry out the analyses. To test non-response bias,<br />

COPY RIGHT © 2011 Institute of Interdisciplinary Business Research 1369

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