10 Types of Innovation
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Sense <strong>of</strong> Community and Belonging<br />
Create Anticipation<br />
Anticipation is created across region during<br />
product launching.<br />
Apple<br />
Create New Roles<br />
Apple designed specific vacancy and job<br />
positions to facilitate and assist users to get<br />
set up, get trained on Apple products.<br />
Namely: Genius, Creative and Expert to create<br />
and deliver amazing learning experience for<br />
1st time users.<br />
65% <strong>10</strong>% 9% 15%<br />
Revenue Breakdown in 2016 Q2: Iphone, Mac, Ipad and Other Services<br />
Customer Engagement<br />
How you foster compelling interactions<br />
Free Works Shop<br />
To educate the users <strong>of</strong> the diverse tools and<br />
technology <strong>of</strong> Apple’s product, Apple <strong>of</strong>fers<br />
free workshops, Summer camp and Labs for<br />
Apple users.<br />
© UCSI Consulting Group 2016