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AFTER SALES AND SERVICE<br />
<strong>PALFINGER</strong> <strong>MARINE</strong> is a dependable and professional partner in every situation and offers the best available customer service – from telephone<br />
assistance to on-time delivery and instant on-site support. All products are characterised by high value retention and low maintenance. This ensures<br />
safe and economical use. A growing network of service partners specially focused on offshore <strong>wind</strong> business ensures responsive, reliable and<br />
cost efficient service. The comprehensive range of service is provided to ensure highly reliable operation during the entire product life cycle.<br />
BEST AVAILABLE SERVICE<br />
è Installation and installation support<br />
è Commissioning supervision (onshore and offshore)<br />
è Annual service and inspection/maintenance<br />
è Local technical support<br />
è Service management database for technical documentation,<br />
service history and maintenance information<br />
è Always in compliance with the latest regulations<br />
è 1 st and 2 nd level support<br />
SERVICE AGREEMENTS<br />
è Customised packages for <strong>wind</strong> farm owners<br />
and operators<br />
è Maintenance planning, original spares and<br />
service crews<br />
è Packages for inspection, support, parts<br />
management and maintenace<br />
è Local service partner networks<br />
è Local OEM support<br />
TRAINING<br />
è Operator and maintenance training<br />
è On-site training<br />
è Detailed training documents and certificates<br />
è Training on different models in the <strong>PALFINGER</strong><br />
training centre<br />
è Main components available<br />
SPARE PARTS<br />
è Global delivery<br />
è <strong>PALFINGER</strong> and OEM spare parts<br />
è Life cycle supply of spare parts<br />
è Local storage of spare parts<br />
è Customised spare parts packages<br />
After Sales<br />
and Service<br />
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