BUS 475 Capstone Final Exam Part 1 Answers | UOP E Tutors

BUS 475 Capstone
Final Examination
Part 1
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Part 1 UOP, BUS 475 Capstone Final Examination Part 1 questions &
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BUS 475 Capstone Final Examination Part
1 (Lattest)
1) Article 6 of the Treaty on European Union, called the Maastricht
Treaty, states the EU is “founded” on:
specific performance
stare decisis

private markets
rule of law
2) Which of the following is the path through which contractionary
monetary policy works?
Money down implies interest rate up implies investment up
implies income down
Money down implies interest rate up implies investment down
implies income down
Money down implies interest rate down implies investment down
implies income down
Money down implies interest rate down implies investment up
implies income down
3) Marketing research refers to__________.
the use of information technology to find objective solutions to a
marketing problem
the process of systematically collecting and analyzing information
in order to define a marketing problem
the process of defining a marketing problem and opportunity,
systematically collecting and analyzing information, and
recommending actions
the science of using observable human behavior in order to
identify and solve marketing problems

4) _____ is the process of converting meaning into messages
composed of words and nonverbal signals.
Translating
Decoding
Encoding
Filtering
5) Sam, a marketing manager, often makes ethical decisions based
on what others feel about those decisions. He often considers
opinions from other managers and employees. Which of the
following ethical systems do Sam’s decisions follow?
Consequentialism
Utilitarianism
Relativism
Egoism
6) The depreciation of currency will:
improve a country’s comparative advantage.
worsen a country’s comparative advantage.
balance a trade surplus.
have no impact on a country’s comparative advantage.
7) Which of the following is typically included in the drafting stage of
writing an effective business message?

Setting a positive and other-oriented tone
Sending the message to be proofread
Double-checking everything
Identifying the primary message and key points
8) If a population is known to be normally distributed, what can be
said of the sample distribution of the sample mean drawn from
this population?
For a sample size n < 30, the sampling distribution of the sample
mean is normally distributed.
For a sample size n > 30, the sampling distribution of the sample
mean is normally distributed.
For any sample size n, the sampling distribution of the sample
mean is normally distributed.
For a sample size n < 50, the sampling distribution of the sample
mean is normally distributed.
9) Marketing refers to__________.
the activity for creating, communicating, delivering, and
exchanging offerings that benefit its customers, the organization,
its stakeholders, and society at large
the process of identifying target market segments for a product or
service
the activity involved in getting a product or service from the
manufacturer to ultimate consumers and organizational buyers

the production of products or services that will generate the
highest return on investment
10) Lori is using secondary research to develop a business
report. How can she write her report in a way that demonstrates
originality in thought?
Cite all her research sources
Use the most current documentation guidelines
Generate her own conclusions and recommendations
Adopt a methodical approach to decision making
11) Annie, an employee who often attributes her team failures
to bad luck, attributes other teams’ failures to personal
shortcomings. Which of the following cognitive biases do Annie’s
attributions exemplify?
Self-deception bias
Belief bias
In-group bias
Hindsight bias
12) When does the straw man fallacy occur?
When a person tries to disprove a claim based on its source.
When a person falsifies or overstates an adversary’s position.

When a person considers only 2 alternatives even when other
options are available.
When a decision maker dismisses an alternative that fails to solve
the issue completely.
13) Which of the following types of unemployment is considered
to be the most controllable through demand-side macroeconomic
policy?
Cyclical unemployment
Natural unemployment
Structural unemployment
Frictional unemployment
14) Microeconomics and macroeconomics are:
Interrelated because both are often taught by the same
instructors
Interrelated because what happens in the economy as a whole is
based on individual decisions
Virtually identical, though one is much more difficult than the
other
Not related because they are taught separately
15) Federal law and business leaders alike favor ____________
as a means of governing private business ethics.
Self-regulation by companies

Establishment of federal regulators in all private companies to
establish and enforce ethical standards.
Giving the federal government exclusive jurisdiction regarding
ethics and ethics violation enforcement.
Creating uniform statutes of business ethics.
16) Which of the following statements is true of the WARN Act?
It requires employers to give notice to an “at will” employee that
he/she is being fired.
It requires employers to give notice of a scheduled mass layoff.
It requires employers to give notice to employees that they are
being subjected to polygraph tests.
It requires employers to give notice to employees that an
unscheduled drug test will be conducted for all employees.
17) Alex is playing his music at full volume in his dorm room. The
other people living on his floor found this to be a nuisance, but
Alex doesn’t care. Alex’s music playing is an example of:
positive externality
normative externality
negative externality
Pareto externality
18) According to the Ajzen model, the strongest predictor of an
employee’s behavior is/are__________.
social norms
the employee’s values

the employee’s attitudes
the employee’s intentions
19) The interdisciplinary field dedicated to understanding and
managing people at work is called:
management dynamics
management theory
organizational behavior
organizational dynamics
20) Regarding using personality testing as part of the hiring
process, experts have concluded that:
There are many valid instruments available to managers to test
for personality types.
Only the Big Five should be used as predictors of job performance.
The typical personality test is not a valid predictor of job
performance.
The effects of personality on job performance are so large it
cannot be ignored by managers.
21) In the context of developing persuasive messages, which of
the following is most likely to help you demonstrate a voice of
competence?
focusing only on logical appeals
using only emotional appeals in your persuasive messages

developing strong ideas in the interest of your audience
adopting the tone of mass advertising such as over-the-top
appeals
22) Identify an example of spontaneous creativity.
Settling a disagreement quickly in a simple way.
Modifying the strategies and procedures of a group.
Establishing win-win relationships with other people.
Organizing annual meetings and get-togethers innovatively.
23) Which of the following is useful advice on conducting
business across cultures with those who have limited English
ability?
Speak at your normal, regular pace instead of speaking slowly as
this may be viewed as disrespectful.
Determine a person's level of communication proficiency within
the first few moments of your interactions with them.
Use slang and jargon instead of literal language as much as
possible.
Allow those with limited English ability enough time to process
their thoughts into English.

24) Joyce finds that the members of the project team to which
she has been assignment in her management class are all athletes
on the college’s football and basketball teams. She immediately
considers dropping the class because she thinks her experience
with that team will be negative. Joyce is likely reacting to
a__________.
semantic memory
negativity bias
stereotype
self-serving bias
25) According to the Classical growth model, an economy that
increases its saving will grow:
Quickly since the increase in saving will permit more rapid
technological progress.
Slowly because interest rates will fall, causing investment to
decline.
Slowly because consumption and aggregate demand will be
reduced.
Quickly since the increase in saving will permit greater
investment.
26) A 911 emergency response service needs operators who are
bilingual in English and Spanish. A few applicants of Spanish origin

are rejected due to poor English-speaking skills. They file a
complaint on the grounds of discrimination based on nationality.
Their complaint is squashed. Here, the defense of the federal
government is on the grounds of:
Circumstantial evidence
Inculpatory evidence
Exclusionary rule
Bona fide occupational qualifications
27) The distinction between flexible and fixed individual
differences__________.
is that managers should hire people based on their attitudes and
emotions
is that managers have little or no impact on fixed differences
has no practical value for managers
is that managers have little or no impact on flexible differences
28) Advertising, personal selling, sales promotion, public
relations, and direct marketing are marketing communications
alternatives that make up a firm’s __________.
promotional mix
communication source
marketing mix
media strategy

29) What is the main drawback to the Negotiation & Agreement
strategy for overcoming resistance to change?
ineffective
too expensive if others decide to also negotiation for compliance
leads to future problems if people feel manipulated
time-consuming
30) In order to focus your presentation on people, you
should______.
avoid using presentation software or other technology
use a lot of "I" statements
make individuals and groups the subject of your sentences
include as many photographs as possible in your slides
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