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STORAGE<br />
MAGAZINE<br />
The UK’s number one in IT Storage<br />
May/June 2024<br />
Vol 24, Issue 3<br />
HARD DRIVES:<br />
Optimising the service life of HDDs<br />
MANAGEMENT:<br />
Data strategies for SMEs<br />
RESEARCH:<br />
Getting backup right<br />
STRATEGY:<br />
Multi-cloud grows in popularity<br />
COMMENT - RESEARCH - INTERVIEWS - CASE STUDIES - OPINIONS - PRODUCT REVIEWS
7000 SERIES<br />
7000 SERIES
The UK’s number one in IT Storage<br />
HARD DRIVES:<br />
Optimising the service life of HDDs<br />
May/June 2024<br />
Vol 24, Issue 3<br />
CONTENTS<br />
STOR<br />
MAGAZINE<br />
STORAGE<br />
CONTENTS<br />
MANAGEMENT:<br />
Data strategies for SMEs<br />
RESEARCH:<br />
Getting backup right<br />
STRATEGY:<br />
Multi-cloud grows in popularity<br />
COMMENT - RESEARCH - INTERVIEWS - CASE STUDIES - OPINIONS - PRODUCT REVIEWS<br />
COMMENT….....................................................................4<br />
Getting experts round the table<br />
06<br />
TECHNOLOGY: HARD DRIVES……..............................….6<br />
Rainer W. Kaese, Senior Manager Business Development for storage products at<br />
Toshiba Electronics Europe, explains how to get the maximum service life out of hard<br />
drives<br />
ANALYSIS: MICROSOFT …....…..................................…..8<br />
Microsoft entering the backup market is great news for customers and for the data<br />
protection community, argues Paul Robichaux, Microsoft MVP and Senior Director of<br />
Product Management at Keepit<br />
10<br />
EVENT: STORAGE AWARDS 2024………..................…10<br />
The full list of finalists for this year's Storage awards is right here - don't forget to cast<br />
your vote!<br />
ROUNDTABLE: STORAGE TRENDS…….................……16<br />
Storage magazine asked a selection of industry experts to compare the data storage<br />
challenges of 2014 to today<br />
CASE STUDY: OTTOMAN'S LIFE HOTEL DELUXE…21<br />
Ottoman's Life Hotel Deluxe, a hotel in Istanbul, Turkey, is protecting its business-critical<br />
Microsoft 365 and VMs with Nakivo Backup & Replication<br />
16<br />
FEATURE: BACKUP…………......................................……22<br />
Another year, another World Backup Day been and gone - but does having an official<br />
day to remind us of the importance of data protection actually change anything in the<br />
real world? Storage magazine gathers the views of experts from across the sector<br />
MANAGEMENT: SME STRATEGIES……...................….26<br />
Uwe Kemmer, Director of Field Engineering EMEA at Western Digital, looks at how UK<br />
SME's can boost performance through their data<br />
21<br />
STRATEGY: DISASTER RECOVERY……..................…..28<br />
Richard Connolly, Regional Director for UKI at Infinidat, describes three critical<br />
capabilities for successful recovery from a cyberattack<br />
TECHNOLOGY: AREAL DENSITY….…….…...............….30<br />
Areal density technologies are paving the way for a whole new generation of data<br />
centres, says B.S. Teh, Chief Commercial Officer, Seagate<br />
MANAGEMENT: DATA PROTECTION………..............…32<br />
Jon Fielding, Managing Director, EMEA Apricorn, describes how failing to implement<br />
the right backup strategy can compromise data recovery<br />
30<br />
RESEARCH: CLOUD ADOPTION…….......................……34<br />
Nutanix has announced the findings of its sixth annual Enterprise Cloud Index (ECI)<br />
survey and research report, which measures global cloud adoption and related trends<br />
www.storagemagazine.co.uk @STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
03
COMMENT<br />
EDITOR: David Tyler<br />
david.tyler@btc.co.uk<br />
SUB EDITOR: Mark Lyward<br />
mark.lyward@btc.co.uk<br />
REVIEWS: Dave Mitchell<br />
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MANAGING DIRECTOR: John Jageurs<br />
john.jageurs@btc.co.uk<br />
DISTRIBUTION/SUBSCRIPTIONS:<br />
Christina Willis<br />
christina.willis@btc.co.uk<br />
PUBLISHED BY: Barrow & Thompkins<br />
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GETTING EXPERTS ROUND<br />
THE TABLE<br />
BY DAVID TYLER<br />
EDITOR<br />
The May/June issue of Storage magazine includes not one but two of our everpopular<br />
roundtable features, where we gather the views of many of the great and<br />
good from around the sector to establish their views. In the first, we take a look<br />
back at the storage issues of the day from ten years ago and compare them with the<br />
big stories of today - and even try to imagine what we might be talking about in<br />
another ten years time!<br />
From the article it might seem that the data storage challenges that IT organisations<br />
faced in 2014 are very similar to those they face today - at least at a high level. "The<br />
challenges haven't changed much, even though the technology has," said Randy Kerns,<br />
senior strategist and analyst at the Futurum Group. "Probably the biggest was dealing<br />
with ever-increasing demands for storage capacity. The second challenge was<br />
protecting the data. Even though the intensity of ransomware attacks was not the same<br />
as it is today, data protection was still a major issue. The third challenge was not<br />
having enough staff to handle the storage workload. That staffing problem has only<br />
gotten worse since then."<br />
Sound familiar? I thought it might. David Norfolk of Bloor Research added: "The<br />
technical issues of ten years ago have largely gone. Storage is now cheap, reliable<br />
and easy to scale. But storage management is now a source of cost."<br />
Our second expert roundtable looks at backup - and specifically, whether the idea of<br />
World Backup Day has passed its useful sell-by date. Is having a day dedicated to the<br />
importance of a potentially critical business issue really appropriate? And does it<br />
actually make any difference to organisational awareness of backup and data<br />
protection?<br />
Kevin Cole of Zerto made the possibly contentious argument that one of backup's<br />
problems is that it is - well, boring: "It can be hard to get attention for a computing<br />
practice that dates many decades. Yet, backup remains more relevant than ever thanks<br />
to the explosive growth in data, distributed from edge to cloud, and an ever-evolving<br />
cyber threat landscape. Backup is still one of the foundational pillars in data<br />
protection alongside disaster recovery, archive, and cyber recovery."<br />
Carl D'Halluin of Datadobi was equally outspoken in his advice - and his words are<br />
unquestionably wise: "Backup isn't just a technical formality. Given the virtually<br />
unavoidable risks of ransomware, malicious or accidental deletions, and countless<br />
other threats - it's absolutely crucial for the health of your business. The first step? Get<br />
your arms around your data. You cannot protect it if you do not know what you have."<br />
04 STORAGE<br />
MAGAZINE<br />
May/June 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk
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TECHNOLOGY: HARD DRIVES<br />
EXTENDING THE LIFE OF YOUR HDDS<br />
RAINER W. KAESE, SENIOR MANAGER BUSINESS DEVELOPMENT FOR STORAGE PRODUCTS AT TOSHIBA<br />
ELECTRONICS EUROPE, EXPLAINS HOW TO GET THE MAXIMUM SERVICE LIFE OUT OF HARD DRIVES<br />
Hard drives are extremely reliable and<br />
only rarely fail. Treated properly, they<br />
can generally be used beyond the<br />
guarantee period without any notable increase<br />
in the failure rate. But what are the specific<br />
factors influencing the service lives of hard<br />
drives? And what are the optimum operating<br />
and ambient conditions?<br />
Hard drive reliability is extremely important,<br />
especially for professional applications.<br />
Although backups and data replication may<br />
provide protection against data losses, the<br />
replacement of defective drives and the<br />
restoration of regular operation involve<br />
resources in personnel and financial terms that<br />
companies prefer to keep to a minimum as far<br />
as possible.<br />
The major operators of data processing<br />
centres and cloud providers are exceptionally<br />
good at doing this. Their failure rates are often<br />
between 0.1 and 0.2 percent - meaning that<br />
for every 1,000 drives, just one to two fail each<br />
year. In addition, because of very good<br />
ambient conditions, they use their hard drives<br />
well beyond the guarantee period without a<br />
significant increase in failure rates. As a<br />
general rule they only ever replace their data<br />
storage media when they require additional<br />
storage capacity and replace older HDDs with<br />
the latest new models with much higher<br />
storage capacities.<br />
But how do you get the maximum service life<br />
out of hard drives? As storage media with<br />
moving parts, HDDs ideally prefer steady and<br />
smooth operation - every form of movement<br />
of, or shock to, the devices in which they are<br />
located is deadly for their mechanical<br />
elements. NAS systems and other devices<br />
which are not installed in a server rack should<br />
therefore never be moved while in operation.<br />
Ideally, they should not even be stood on or<br />
underneath the desk, where there is an everpresent<br />
risk of bumping them or knocking<br />
them with your feet. In addition, the desktop<br />
can easily transfer vibrations on the desk to the<br />
device, thereby acting as a resonant body<br />
which amplifies the rotational vibrations<br />
occurring in the device. Although NAS,<br />
Surveillance and Enterprise HDDs have special<br />
vibration protection which detects undesirable<br />
vibrations and adjusts the operating<br />
parameters to minimise them, this is quickly<br />
strained to the limit by externally induced or<br />
amplified vibrations.<br />
For this reason, it is important that hard drives<br />
are properly secured in the device and not<br />
simply inserted in the housing. All of the<br />
supplied fastening material should be used to<br />
install the drives so that they are not loose in<br />
any way. Nevertheless, it is still possible<br />
(especially in the<br />
case of cheaper systems with clamps or plastic<br />
trays) that the HDDs or the trays may not be<br />
held completely securely. In such cases it is<br />
advisable to secure them in place with small<br />
pieces of rubber or similar materials to<br />
eliminate any remaining play.<br />
HARD DRIVES NEED COOLING<br />
High temperatures are just as much of a<br />
problem for hard drives as movement. If they<br />
get hot, their electronic and mechanical<br />
components no longer work properly and<br />
individual parts wear out more quickly. As an<br />
example, the oil used for lubricating the<br />
spindle bearing can become too liquid under<br />
excessive heat and then escape - with a<br />
significant reduction in service life. This is why<br />
hard drives require continuous temperature<br />
monitoring and reliable cooling, especially<br />
under heavy load.<br />
The temperature of the drives can be read via<br />
SMART (Self-Monitoring Analysis and<br />
Reporting Technology) and must be within the<br />
temperature range specified by the<br />
manufacturer. For Enterprise HDDs this means<br />
5 to 60°C, for NAS systems 5 to 65°C and for<br />
Surveillance HDDs as much as 0 to 70°C. The<br />
reason for these differences is that<br />
Enterprise HDDs<br />
06 STORAGE May/June 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
TECHNOLOGY: HARD DRIVES<br />
"The service life of a hard drive also depends on usage or, more<br />
specifically, the annual workload and - in case of models not<br />
designed for 24/7 operation - the daily operating time. PC<br />
drives are designed for a workload of 55 TB and an operating<br />
time of eight to 16 hours per day. NAS and Surveillance HDDs,<br />
on the other hand, are rated for reliability considering a<br />
workload of up to 180 TB and can be in operation around the<br />
clock. The same applies to Enterprise HDDs, whose high<br />
reliability is rated assuming a workload as high as up to 550 TB."<br />
are normally used in air-conditioned rooms,<br />
whereas NAS and Surveillance HDDs are often<br />
run in environments in which the temperatures<br />
are not stable and are not easy to control.<br />
Video surveillance systems, for example, are<br />
frequently used in warehouse buildings or<br />
storage areas.<br />
However, the temperature range specified by<br />
the manufacturers is of relevance merely with<br />
respect to the pure functionality of the hard<br />
drives. To last as long as possible, the drives<br />
need to be operated at an average temperature<br />
of 40°C maximum, because it is this value<br />
which is used as the basis for the mean time to<br />
failure (MTTF) information in the data sheets.<br />
A typical Enterprise HDD has an MTTF of 2.5<br />
million hours, which equates to an annual<br />
failure rate (AFR) of 0.35 percent. Experience<br />
shows that for every 5 degrees over 40°C, the<br />
failure rate increases by around 30 percent.<br />
Continuous operation at 55°C therefore means<br />
that the AFR can be more than double (0.76<br />
percent). In this case, the failure rate per year<br />
for every 1,000 drives is no longer likely to be<br />
three to four, but more like seven to eight drives.<br />
Especially in the summer months, when<br />
temperatures in rooms without airconditioning<br />
regularly exceed 30°C, the inside<br />
of a system quickly reaches more than 40°C.<br />
A home or office NAS is therefore better<br />
located in a cool basement than in a sunny<br />
living room or home office.<br />
Professional systems need to be in airconditioned<br />
rooms anyway, where a wellthought-out<br />
cooling concept ensures that cold<br />
air gets to it effectively and does not mix with the<br />
warm exhaust air flowing out of the back of the<br />
device. Where top loaders with several dozen<br />
drives are used, companies may also need to<br />
ensure that very low air intake temperatures are<br />
provided in order to keep the rear rows of<br />
HDDs, which are only reached by the air which<br />
has already been warmed by the front HDDs,<br />
below 40°C on a permanent basis.<br />
If the hard drive temperature is permanently<br />
more than 15°C above the air intake or<br />
ambient temperature, this indicates that there is<br />
a problem with the thermal design of the<br />
system. It may be that the fan is not working<br />
properly, or the air flow is not reaching the hard<br />
drives to optimum effect. This can certainly be<br />
the case with consumer devices when<br />
manufacturers give greater priority to visual<br />
appearance over efficient cooling.<br />
BEAR THE WORKLOAD IN MIND<br />
The service life of a hard drive also depends on<br />
usage or, more specifically, the annual<br />
workload and - in case of models not<br />
designed for 24/7 operation - the daily<br />
operating time. PC drives are designed for a<br />
workload of 55 TB and an operating time of<br />
eight to 16 hours per day. NAS and<br />
Surveillance HDDs, on the other hand, are<br />
rated for reliability considering a workload of<br />
up to 180 TB and can be in operation around<br />
the clock.<br />
The same applies to Enterprise HDDs, whose<br />
high reliability is rated assuming a workload as<br />
high as up to 550 TB. It is generally immaterial<br />
for the workloads whether the data is read or<br />
written. In terms of write cycles, hard drives are<br />
not subject to any limitations and can be<br />
written over any number of times, if the data<br />
volume is within the specified workload.<br />
If the limits for workload and operating time<br />
are exceeded, this does not mean that there is<br />
an immediate risk of failure but the probability<br />
of failures does increase. Anyone wishing to<br />
maximise the service lives of their drives should<br />
therefore observe the specified workloads and<br />
operating times, protect their HDDs against<br />
knocks and vibrations and operate them at a<br />
constant temperature not exceeding a<br />
maximum of 40°C.<br />
More info: toshiba.semicon-storage.com/eu<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
07
ANALYSIS: MICROSOFT<br />
WELCOMING MICROSOFT TO THE BACKUP SPACE<br />
MICROSOFT ENTERING THE BACKUP MARKET IS GREAT NEWS FOR CUSTOMERS AND FOR THE DATA<br />
PROTECTION COMMUNITY, ARGUES PAUL ROBICHAUX, MICROSOFT MVP AND SENIOR DIRECTOR OF<br />
PRODUCT MANAGEMENT AT KEEPIT<br />
Last fall, Microsoft announced that they<br />
were working on a backup tool for<br />
Microsoft 365. Formally named<br />
Microsoft 365 Backup, their tool is in public<br />
preview and is expected to go into general<br />
availability in the next couple of months.<br />
That makes it a great time to share some<br />
perspective on what their entry to the<br />
market means for SaaS data<br />
protection now and going forward.<br />
AN EXPECTED<br />
UNEXPECTED ENTRY<br />
Microsoft is not new to the<br />
world of data protection.<br />
Their coverage stretches<br />
back a couple of decades,<br />
to the days of trusty old<br />
Windows Backup, and<br />
they've also made<br />
significant investment in<br />
their Azure Backup toolset.<br />
But to date they have been<br />
pretty steadfast in ignoring<br />
Microsoft 365 as a backup<br />
opportunity, broadcasting the<br />
message that the native data<br />
protection features in the service<br />
provide adequate coverage.<br />
As a long-time Microsoft community<br />
member, 20-year Microsoft MVP, and<br />
Senior Director of Product<br />
Management at an industry-leading<br />
data protection vendor, I'd say<br />
Microsoft's entry into the<br />
market validates what SaaS<br />
data protection vendors<br />
have long been saying<br />
about the strong need<br />
for Microsoft 365 data<br />
protection.<br />
WHAT HAVE WE BEEN SAYING,<br />
EXACTLY?<br />
Keepit and its industry peers have been<br />
trying to get a simple message out:<br />
Microsoft is not responsible for your data,<br />
you are. Therefore, you need to back up<br />
that data!<br />
This message seems counterintuitive in<br />
the face of Microsoft's massive investments<br />
in data integrity and redundancy. So, why<br />
have we been saying it?<br />
First, we know that an overwhelming<br />
percentage of Microsoft's enterprise<br />
customers have no backup at all.<br />
Customers' reasoning is - and I meet this<br />
in organisations all over the world, all the<br />
time - that cloud SaaS data doesn't need<br />
backup at all, because Microsoft won't<br />
lose it.<br />
In truth, though, what Microsoft is really<br />
saying is that they won't lose all your data<br />
at the same time. Their track record bears<br />
this out. But what they don't - what they<br />
can't - promise is that you'll never lose any<br />
of your data because of something you<br />
do, or something that is done to your<br />
tenant. In the backup and recovery space,<br />
we've been trying to get that message<br />
across for many, many years.<br />
This popular perception is a real<br />
problem: to the organisations who fail to<br />
protect their data, to their customers and<br />
users, and to the communities they play<br />
a role in. Consequently, it's in the<br />
interest of all of us to bring that number<br />
down to boost cyber resilience of the<br />
many critical infrastructure services we<br />
rely on in our lives.<br />
08 STORAGE May/June 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
ANALYSIS: MICROSOFT<br />
"... an overwhelming percentage of Microsoft's enterprise customers have no backup<br />
at all. Customers' reasoning is - and I meet this in organisations all over the world,<br />
all the time - that cloud SaaS data doesn't need backup at all, because Microsoft<br />
won't lose it. In truth, though, what Microsoft is really saying is that they won't lose<br />
all your data at the same time. Their track record bears this out. But what they don't<br />
- what they can't - promise is that you'll never lose any of your data because of<br />
something you do, or something that is done to your tenant."<br />
HOW DOES MS RELEASING THEIR<br />
OWN SOLUTION HELP?<br />
The minute Microsoft announced<br />
Microsoft 365 Backup, they legitimised<br />
the idea that "Hey, maybe I do need to<br />
back up my Microsoft 365 data". Before<br />
that introduction, all the vendors in this<br />
space have long had to challenge the<br />
popular notion that data in the cloud<br />
was, by default, automatically and<br />
perfectly protected.<br />
Many of us vendors talked at length<br />
about Microsoft's shared responsibility<br />
model, where Microsoft themselves clearly<br />
state that the customer is responsible for<br />
backup of information and data, including<br />
devices, accounts, and identities.<br />
The introduction of Microsoft 365<br />
Backup marks the start of Microsoft's<br />
journey into protecting your Microsoft 365<br />
data against a range of threats, including<br />
malicious attacks, mistakes, misbehaving<br />
automations, and other misfortunes.<br />
And that's great! But it's early days yet:<br />
Microsoft's solution is still very new, so it<br />
doesn't include the range of coverage<br />
(e.g. there's no backup for Entra ID,<br />
Teams, or Power Platform) or restore<br />
granularity that third-party data protection<br />
products can offer. As always, it's crucial<br />
to have your backups separated physically<br />
and logically from the Microsoft<br />
infrastructure. You don't leave your spare<br />
key in the car, after all.<br />
The optimist in me hopes that now, with<br />
Microsoft themselves developing their own<br />
backup service, we can finally put the<br />
shared responsibility model into its proper<br />
perspective and start getting protection for<br />
the many, many enterprise customers who<br />
don't have it today.<br />
WHAT'S REALLY CHANGED?<br />
Good question. Until Microsoft 365<br />
Backup reaches GA, you can argue not<br />
that much has actually changed - except<br />
now we can start the burial service for the<br />
original "I don't need backup" objection.<br />
That frees us to skip over the boring<br />
question of whether or not you should<br />
back up Microsoft 365 data, then jump<br />
into the interesting conversations. For<br />
example:<br />
What do you need to back up? Entra<br />
ID is the control plane for your entire<br />
Microsoft 365 tenant - since it holds all<br />
the identities, permissions, and policies<br />
for your estate it's an excellent example<br />
of something that you'll probably want<br />
to consider protecting. In the same<br />
vein, there are other key SaaS<br />
workloads (notably Salesforce!) that<br />
might be important to your business.<br />
<br />
What does a good backup look like?<br />
What are the most important criteria<br />
for good backup? That it's completely<br />
separate from your production<br />
environment? That the data can't be<br />
tampered with? That recovery is fast<br />
and precise? That you can protect all<br />
your most critical SaaS applications?<br />
Lots to think about here.<br />
One exciting part of Microsoft's entry<br />
that's not getting a lot of attention in the<br />
broad market is that they're making the<br />
storage layer, Microsoft 365 Backup<br />
Storage, available to third-party<br />
independent software vendors (ISVs).<br />
Clever use of this storage layer makes it<br />
possible for these ISVs to marry the best of<br />
Microsoft's technology with the unique<br />
advantages that each vendor offers. This<br />
fusion is where I expect to see the most<br />
innovation and growth in backup for<br />
Microsoft's platforms.<br />
Anyway, it's great to see Microsoft<br />
entering the market because that entry is<br />
newly awakening interest in data<br />
protection. And I'm optimistic that their<br />
marketing and technical muscle will help<br />
mature the conversations out there so<br />
that everyone who needs SaaS data<br />
protection gets it.<br />
More info: www.keepit.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
09
EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
THE CLOCK IS TICKING…<br />
THE 21ST STORAGE AWARDS CEREMONY IS FAST APPROACHING -<br />
SEE BELOW FOR THE FULL LIST OF FINALISTS AND DETAILS ON<br />
HOW TO MAKE YOUR VOICE HEARD<br />
This year's Storage awards ceremony<br />
takes place in London on June 6th -<br />
and in this case, D-Day stands for<br />
Decision-Day.<br />
If you haven't yet cast your votes in the<br />
storage industry's biggest and longest<br />
established awards process, time is<br />
running out.<br />
The key dates for your calendar are:<br />
Voting closes - May 24<br />
Ceremony date - June 6<br />
There are still some sponsorship<br />
opportunities available at the time of<br />
publication, so if your organisation wants<br />
to take advantage of the marketing<br />
opportunities that being involved with the<br />
awards can bring, don't leave it too late to<br />
get in touch: email Stuart<br />
(stuart.leigh@btc.co.uk) or Lucy<br />
(lucy.gambazza@btc.co.uk) now.<br />
Remember you don't have to vote in every<br />
category, just select the ones relevant to<br />
you and your organisation - as ever, the<br />
winners of the Editor's Choice awards are,<br />
as the name suggests, chosen by Storage<br />
magazine editor David Tyler, so not open<br />
to voting.<br />
As always, it's shaping up to be an<br />
amazing night of networking, socialising<br />
and of course trophy-collecting for the<br />
lucky winners.<br />
There are still places available on the<br />
night if you've left it late to decide you want<br />
to attend. Again, see the website below for<br />
full details.<br />
More info: www.storage-awards.com<br />
THE STORRIES XXI<br />
10 STORAGE May/June 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
STORAGE AWARDS 2024 FINALISTS IN FULL - VOTE NOW<br />
STORAGE INNOVATORS OF THE YEAR<br />
Arcserve<br />
Arcitecta<br />
Boston<br />
Cloudian<br />
Cohesity<br />
CTERA<br />
Dell EMC<br />
Hitachi Vantara<br />
HPE<br />
Hornetsecurity<br />
IBM<br />
Infinidat<br />
Lenovo<br />
Nasuni<br />
NetApp<br />
Object First<br />
Pure Storage<br />
Quantum<br />
Rubrik<br />
Seagate<br />
SoftIron<br />
Spectra Logic<br />
Stormagic<br />
Storpool<br />
Tintri<br />
Vast Data<br />
Veeam<br />
Veritas<br />
ZaveIT<br />
ONE TO WATCH - VENDOR<br />
Arcitecta<br />
Assured Data Protection<br />
Boston<br />
Datadobi<br />
Hammerspace<br />
Hitachi Vantara<br />
Hornetsecurity<br />
Infinidat<br />
Keepit<br />
Nasuni<br />
Nexsan<br />
Object First<br />
Panzura<br />
Quest<br />
Qumulo<br />
Scale Computing<br />
Scality<br />
SoftIron<br />
StorMagic<br />
Storpool<br />
Storetec Services<br />
Storware<br />
Tintri<br />
Vast Data<br />
Wasabi<br />
ZaveIT<br />
ONE TO WATCH - CHANNEL<br />
101 Data Solutions<br />
CDS<br />
Climb Channel Solutions<br />
Coolspirit<br />
Ethos Technology<br />
Insurgo<br />
iSystems<br />
Logicalis<br />
M2M<br />
N2S<br />
Nexstor<br />
Oriium<br />
Primesys<br />
Procurri<br />
Relltek<br />
Ultra Support<br />
Westcoast<br />
ZaveIT<br />
IMMUTABLE STORAGE COMPANY<br />
OF THE YEAR<br />
Acronis<br />
Arcserve<br />
Cloudian<br />
Commvault<br />
Datto<br />
ExaGrid<br />
Hornetsecurity<br />
HPE<br />
IBM<br />
Infinidat<br />
Komprise<br />
Object First<br />
Pure Storage<br />
Quantum<br />
Rubrik<br />
Seagate<br />
Spectra Logic<br />
Synology<br />
Tintri<br />
Veritas<br />
Wasabi<br />
STORAGE INDUSTRY CHAMPION -<br />
COMMERCIAL<br />
101 Data Solutions - Brett Edgecombe<br />
Barracuda - Chris Ross<br />
CDS - Ian Burton<br />
Climb Channel Solutions - Yvonne Prest<br />
DataCore - Nicola Houghton<br />
Epaton - Tom Gibson<br />
Exagrid - Belinda Fairon<br />
Hitachi Vantara - Paul Jassies<br />
Infinidat - Sapna Capoor<br />
iSystems - Mick Cooper<br />
Logicalis - Andy Griffiths<br />
M2M - Ged Mitchell<br />
Nexstor - Russ Sampson<br />
Scale Computing - Gary Lynch<br />
Stormagic - Elliot Goodman<br />
Tintri - Mark Walsh<br />
Titan Data Solutions - Jade Easton<br />
Ultra Support - Richard Morgans<br />
Veeam - Sarah Quennell<br />
Veritas - Simon Jelley<br />
STORAGE INDUSTRY CHAMPION -<br />
TECHNICAL<br />
Arcserve - Carl Green<br />
Climb Channel Solutions - Gary Morris<br />
Epaton - Pete Aspinall<br />
Exagrid - Graham Woods<br />
Exertis Enterprise - Simon Regan<br />
Hammerspace - Mark Lucas<br />
Nexsan - Richard Hornsby<br />
Titan Data Solutions - Stefan Ferrari<br />
Vast Data - Ross Cooper-Smith<br />
Wasabi - Neale "Nelly" Simpkins<br />
STORAGE INDUSTRY CHAMPION -<br />
MARKETING<br />
Arcserve - Bradina Freedman<br />
Barracuda - Tilly Tavers<br />
Boston - Miodrag Relic<br />
ExaGrid - Mary Domenichelli<br />
HPE - Adam Jennings<br />
Infinidat - Eric Herzog<br />
Nexstor - Catherine Osborne<br />
Pure Storage - Julie Murray<br />
Quantum - Tom Hassall<br />
Seagate - Cassie Newman<br />
StorMagic - Leigh Grainger<br />
Tintri - Ken Man<br />
Titan Data Solutions - Harry Berner<br />
Veeam - Clare Angood<br />
Veritas - Varun Verma<br />
CHANNEL EXCELLENCE AWARD<br />
Arrow ECS - William "Billy" Bond<br />
Assured Data Protection - Ron Mackle<br />
Barracuda - Giovanni Goduti<br />
Cameo - Luke Walker<br />
CDS - Chris Gregory<br />
CDS - Ricky Patel<br />
Climb Channel Solutions - Peter De Lange<br />
DataCore - Craig Hatter<br />
Epaton - Jonathan Lassman<br />
Hammerspace - Giada Ligato<br />
Infinidat - James Lewis<br />
M2M - Patrick Mitchell<br />
Nasuni - Kenz Mroue<br />
Nexstor - Troy Platts<br />
Pure Storage - David Lewis<br />
Pure Storage - Geoff Greenlaw<br />
Quantum - Robert Clark<br />
Seagate - Andy Palmer<br />
SoftIron - Philip Crocker<br />
Spectra Logic - Iain Hamilton<br />
StorMagic - Brian Grainger<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
11
EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
Titan Data Security - Steve Low<br />
Veritas - Toby Keen<br />
CYBER RESILIENT STORAGE COMPANY OF<br />
THE YEAR<br />
Acronis<br />
Arcserve<br />
Assured Data Protection<br />
Barracuda<br />
Cloudian<br />
Commvault<br />
DataCore<br />
Datto<br />
ExaGrid<br />
Hornetsecurity<br />
IBM<br />
Infinidat<br />
Komprise<br />
Nasuni<br />
Object First<br />
Pure Storage<br />
Quantum<br />
Rubrik<br />
Seagate<br />
Spectra Logic<br />
Synology<br />
Vast Data<br />
Veeam<br />
Veritas<br />
Wasabi<br />
CLOUD BACKUP COMPANY OF THE YEAR<br />
Acronis<br />
Arcserve<br />
Asigra<br />
Barracuda<br />
Cloudian<br />
Commvault<br />
Datto<br />
Hornetsecurity<br />
HPE<br />
IBM<br />
NetApp<br />
Rubrik<br />
Scality<br />
SpectraLogic<br />
Veeam<br />
Veritas<br />
Wasabi<br />
DATA PROTECTION COMPANY OF THE<br />
YEAR<br />
Arcserve<br />
Barracuda<br />
Cloudian<br />
Commvault<br />
Exagrid<br />
Hornetsecurity<br />
HPE<br />
IBM<br />
Infinidat<br />
Object First<br />
Pure Storage<br />
Quantum<br />
Rubrik<br />
Spectra Logic<br />
Tintri<br />
Vast Data<br />
Veeam<br />
Veritas<br />
ZaveIT<br />
ENTERPRISE BACKUP HARDWARE VENDOR<br />
OF THE YEAR<br />
Boston<br />
Cloudian<br />
Dell EMC<br />
Exagrid<br />
HPE<br />
IBM<br />
Infinidat<br />
Lenovo<br />
NetApp<br />
Pure Storage<br />
Quantum<br />
Rubrik<br />
Seagate<br />
Spectra Logic<br />
Tintri<br />
DATA MANAGEMENT & MONITORING<br />
VENDOR OF THE YEAR<br />
Assured Data Protection<br />
Cirrus Data Solutions<br />
DataCore<br />
DataDobi<br />
Hammerspace<br />
Hitachi Vantara<br />
HPE<br />
IBM<br />
Komprise<br />
Nagios<br />
NetApp<br />
Paessler<br />
Park Place Technologies<br />
Pure Storage<br />
Solarwinds<br />
Splunk<br />
StorMagic<br />
Storetec Services<br />
Veeam<br />
Veritas<br />
ZaveIT<br />
OBJECT STORAGE VENDOR OF THE YEAR<br />
Cloudian<br />
Datacore<br />
Hitachi Vantara<br />
HPE<br />
IBM<br />
MinIO<br />
NetApp<br />
Pure Storage<br />
Quantum<br />
Scality<br />
Seagate<br />
Spectra Logic<br />
Wasabi<br />
HYPER-CONVERGENCE VENDOR OF THE<br />
YEAR<br />
Boston<br />
DataCore<br />
Dell EMC<br />
HPE<br />
Lenovo<br />
Nutanix<br />
Open-E<br />
Scale Computing<br />
StarWind<br />
Stormagic<br />
Storpool<br />
Supermicro<br />
Synology<br />
Virtuozzo<br />
'AS A SERVICE' PLATFORM OF THE YEAR<br />
Acronis<br />
Arcserve<br />
Carbonite<br />
Cirrus Data Solutions<br />
Cohesity<br />
Crashplan<br />
Hitachi Vantara<br />
Hornetsecurity<br />
HPE<br />
Infinidat<br />
Komprise<br />
MinIO<br />
NetApp<br />
Nexstor<br />
Nutanix<br />
Pure Storage<br />
Rubrik<br />
Storpool<br />
Storetec Services<br />
Titan Data Solutions<br />
Veritas<br />
Wasabi<br />
Zadara<br />
ZaveIT<br />
FLASH STORAGE VENDOR OF THE YEAR<br />
Accelstor<br />
Dell EMC<br />
Hitachi Vantara<br />
HPE<br />
Huawei<br />
IBM<br />
Infinidat<br />
NetApp<br />
Nexsan<br />
Panasas<br />
Pure Storage<br />
Quantum<br />
Seagate<br />
12 STORAGE May/June 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
EVENT: STORAGE EVENT:<br />
AWARDS 2024<br />
Tintri<br />
Toshiba<br />
Vast Data<br />
PERFORMANCE STORAGE VENDOR<br />
OF THE YEAR<br />
Accelstor<br />
Dell EMC<br />
Hitachi Vantara<br />
HPE<br />
Huawei<br />
IBM<br />
Infinidat<br />
MinIO<br />
NetApp<br />
Nexsan<br />
Panasas<br />
Panzura<br />
Pure Storage<br />
Quantum<br />
Seagate<br />
SoftIron<br />
Tintri<br />
Toshiba<br />
Vast Data<br />
CLOUD ENABLER OF THE YEAR<br />
Acronis<br />
Arcserve<br />
Asigra<br />
Barracuda<br />
Cloudian<br />
Datacore<br />
IBM<br />
NetApp<br />
Pure Storage<br />
Spectra Logic<br />
Veeam<br />
Veritas<br />
Virtuozzo<br />
Wasabi<br />
SOFTWARE DEFINED STORAGE (SDS)<br />
VENDOR OF THE YEAR<br />
DataCore<br />
Hammerspace<br />
IBM<br />
Infinidat<br />
Lightbits<br />
NetApp<br />
Open-e<br />
Pure Storage<br />
Scality<br />
SoftIron<br />
StarWind<br />
Stormagic<br />
Storpool<br />
Veritas<br />
STORAGE OPTIMISATION COMPANY OF<br />
THE YEAR<br />
Arcitecta<br />
Cloudian<br />
Exagrid<br />
Hammerspace<br />
IBM<br />
Infinidat<br />
Komprise<br />
Nasuni<br />
NetApp<br />
Panzura<br />
Park Place Technologies<br />
Pure Storage<br />
Qumulo<br />
Scality<br />
Storpool<br />
Vast Data<br />
Veeam<br />
Veritas<br />
ELECTRONIC DATA WAREHOUSING<br />
Climb Channel Solutions<br />
Creative ITC<br />
Databricks<br />
Google<br />
HPE<br />
IBM Netezza<br />
Natrinsic<br />
Oracle<br />
Rimini Street<br />
Snowflake<br />
Support Revolution<br />
Terradata<br />
CAPACITY STORAGE VENDOR OF THE YEAR<br />
Boston<br />
Cloudian<br />
Dell EMC<br />
Exagrid<br />
HPE<br />
Huawei<br />
IBM<br />
Infinidat<br />
Lenovo<br />
NetApp<br />
Nexsan<br />
Pure Storage<br />
Quantum<br />
Seagate<br />
Scality<br />
Spectra Logic<br />
Supermicro<br />
Toshiba<br />
Veritas<br />
CHANNEL PARTNER PROGRAM OF THE YEAR<br />
Arcserve<br />
Barracuda<br />
Cloudian<br />
Datacore<br />
Exagrid<br />
Infinidat<br />
Lenovo<br />
Pure Storage<br />
Quantum<br />
Seagate<br />
Spectra Logic<br />
Stormagic<br />
Veeam<br />
Veritas<br />
MULTI-VENDOR SERVICE PROVIDER<br />
OF THE YEAR<br />
Cameo<br />
CDS<br />
Centerprise<br />
Logicalis<br />
Park Place Technologies<br />
Procurri<br />
Service Express<br />
SL3 Technologies<br />
Stortrec (a Jiliti company)<br />
Ultra Support<br />
STORAGE REPAIR CENTRE AND BROKER<br />
OF THE YEAR<br />
Evernex<br />
Gentronics<br />
Intec Microsystems<br />
Park Place Technologies<br />
Procurri<br />
SL3 Technologies<br />
Sprague Europe<br />
Ultratec<br />
SUSTAINABILITY CHAMPION OF THE YEAR<br />
Base IT<br />
Cameo<br />
CDS<br />
Gentronics<br />
N2S<br />
Park Place Technologies<br />
Procurri<br />
Relltek<br />
Restyle Systems<br />
Service Express<br />
Stone Group<br />
Ultra Support<br />
ITAD COMPANY OF THE YEAR<br />
Base IT<br />
Computacenter<br />
Iron Mountain<br />
N2S<br />
Park Place Technologies<br />
Procurri<br />
Relltek<br />
Restyle Systems<br />
Stone Group<br />
Techbuyer<br />
SECURITY STORAGE RESELLER OF THE YEAR<br />
Cognitive Network Solutions<br />
CoolSpirit<br />
ITEC Group UK - A Xerox Company<br />
Logicalis<br />
www.storagemagazine.co.uk @STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
13
EVENT:<br />
EVENT: STORAGE AWARDS 2024<br />
MTI Technology - A Ricoh Company<br />
Nexstor<br />
NGS<br />
Primesys<br />
SHI International<br />
Telefonica Tech<br />
TruStack<br />
SPECIALIST STORAGE RESELLER OF THE YEAR<br />
101 Data Solutions<br />
CoolSpirit<br />
Cristie Data - An IOmart Company<br />
Epaton<br />
iSYSTEMS - An Ekco Company<br />
ITPS<br />
Logicalis<br />
NAS UK Ltd<br />
Nexstor<br />
Primesys<br />
Vespertec<br />
Virtual Effect<br />
ENTERPRISE STORAGE RESELLER<br />
OF THE YEAR<br />
Academia<br />
Bytes<br />
CDW<br />
Computacenter<br />
Insight<br />
Logicalis<br />
Nexstor<br />
Phoenix Software<br />
SCC<br />
Softcat<br />
Stone Group<br />
Trustmarque<br />
MANAGED SERVICE PROVIDER (MSP)<br />
OF THE YEAR<br />
Aspire Technology Solutions<br />
Autodata<br />
BCN Group<br />
Capita Plc<br />
Daisy Corporate Services<br />
DataVita<br />
IONOS UK<br />
ITEC Group UK - A Xerox Company<br />
Keepit<br />
Nexstor<br />
Node4<br />
Redcentric<br />
Softcat<br />
Trustmarque<br />
SPECIALIST STORAGE DISTRIBUTOR<br />
OF THE YEAR<br />
Climb Channel Solutions<br />
CMS Distribution<br />
Ethos Technology<br />
Global Distribution<br />
M2M Direct<br />
Titan Data Solutions<br />
ENTERPRISE STORAGE DISTRIBUTOR<br />
OF THE YEAR<br />
Arrow ECS<br />
Exertis Enterprise<br />
Infinigate<br />
Ingram Micro<br />
Northamber<br />
Nuvias<br />
TD Synnex<br />
Titan Data Solutions<br />
Westcoast<br />
CLOUD PRODUCT OF THE YEAR<br />
Arcserve - Cloud Direct<br />
Asigra - SaaSBACKUP<br />
Barracuda - Cloud-to-Cloud Backup<br />
Cirrus Data - Migrate Cloud<br />
Commvault - Metallic<br />
Databricks - Lakehouse<br />
Hornetsecurity - 365 Total Protection Enterprise<br />
Backup<br />
HPE - Greenlake<br />
IBM - Cloud Platform<br />
Infinidat - InfuzeOS Cloud edition<br />
Nasuni - Nasuni File Data Platform<br />
Nutanix - Cloud Platform<br />
Pure Storage - Cloud Block Store<br />
Seagate - Lyve<br />
Snowflake - Horizon<br />
Spectra Logic - Vail<br />
Storetec Services - FreeDocs<br />
Veeam - Cloud Platform<br />
Veritas - Alta SaaS<br />
Virtuozzo - Hybrid Cloud<br />
Wasabi - Cloud Sync Manager<br />
ZaveIT - ZaveIT Platform<br />
STORAGE PRODUCT OF THE YEAR<br />
Arcserve - N-Series Storage Appliance<br />
Barracuda - Barracuda Backup<br />
Boston - Igloo Series<br />
Cloudian - HyperBalance<br />
Commvault - Backup and Recovery<br />
DataCore - Bolt<br />
ExaGrid - Tiered Backup<br />
HPE - GreenLake for Block Storage<br />
IBM - Spectrum Sentinel<br />
Infinidat - InfiniSafe Cyber Detection Cloud<br />
NetApp - AFF A150<br />
N Cloud - Nexstor<br />
Pure Storage - Flashblade//E<br />
Quantum - TS-h1290FX<br />
Seagate - EXOS X VelosCT/4006<br />
Scality - ARTESCA<br />
SoftIron - HyperDrive<br />
StorMagic - StorMagic Edge Control<br />
Storetec Services - FreeDocs<br />
Tintri - VMstore T7000 Series<br />
Veeam - Data Platform<br />
Veritas - Backup Exec<br />
CLOUD COMPANY OF THE YEAR<br />
AWS<br />
Acronis<br />
Asigra<br />
Arcserve<br />
Barracuda<br />
Cloudian<br />
Commvault<br />
DataCore<br />
Datto<br />
Google<br />
Hitachi Vantara<br />
Hornetsecurity<br />
HPE<br />
IBM<br />
Infinidat<br />
Microsoft Azure<br />
Nasuni<br />
NetApp<br />
Nexstor<br />
Pure Storage<br />
Rubrik<br />
Scality<br />
Seagate<br />
Veeam<br />
Veritas<br />
Virtuozzo<br />
Wasabi<br />
STORAGE COMPANY OF THE YEAR<br />
Arcserve<br />
Barracuda<br />
Boston<br />
Cloudian<br />
Commvault<br />
Datacore<br />
Dell EMC<br />
Exagrid<br />
HPE<br />
IBM<br />
Infinidat<br />
Lenovo<br />
NetApp<br />
Nexstor<br />
Pure Storage<br />
Quantum<br />
Seagate<br />
Spectra Logic<br />
Stormagic<br />
Tintri<br />
Vast Data<br />
Veeam<br />
Veritas<br />
Storage Solution of the year - Corporate*<br />
Storage Solution of the year - Public Sector*<br />
Editor's Choice - Product*<br />
Editor's Choice - Company*<br />
*Not open for votes (A Panel of Industry Experts<br />
working with the Editor of Storage Magazine will<br />
decide the winner)<br />
14 STORAGE May/June 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
ROUNDTABLE: STORAGE TRENDS<br />
TEN YEARS IS A LONG TIME IN STORAGE<br />
STORAGE MAGAZINE ASKED A<br />
SELECTION OF INDUSTRY<br />
EXPERTS TO COMPARE THE<br />
DATA STORAGE CHALLENGES<br />
OF 2014 TO TODAY<br />
As Einstein explained, the perception of<br />
how fast time is passing depends on the<br />
perspective of the observer. In the data<br />
storage industry, changes happen at a far<br />
faster rate than in many other spheres of<br />
human activity. We spoke to a panel of<br />
experts about the data storage and<br />
management challenges that enterprises<br />
faced ten years ago with those they face now.<br />
We also asked the panel to discuss the way<br />
that the current storage landscape and its<br />
increasingly complex challenges are now<br />
influencing technology developments.<br />
It seems that the data storage challenges<br />
that IT organisations faced in 2014 are very<br />
similar to those they face today - at least at a<br />
high level. "The challenges haven't changed<br />
much, even though the technology has," said<br />
Randy Kerns, senior strategist and analyst at<br />
analyst firm the Futurum Group. "Probably<br />
the biggest was dealing with ever-increasing<br />
demands for storage capacity. The second<br />
challenge was protecting the data. Even<br />
though the intensity of ransomware attacks<br />
was not the same as it is today, data<br />
protection was still a major issue. The third<br />
challenge was not having enough staff to<br />
handle the storage workload. That staffing<br />
problem has only gotten worse since then."<br />
Brock Mowry, CTO & VP of products at<br />
storage system vendor Tintri agreed but<br />
added an important qualification: "The<br />
challenges are fundamentally the same as<br />
they were ten years ago, while the scope<br />
and scale of these challenges have<br />
dramatically changed."<br />
CAPACITY FOR CHANGE<br />
Erfane Arwani, CEO at Biomemory, a start-up<br />
focused on DNA storage and synthesis,<br />
stressed the difficulties of keeping up with data<br />
growth in 2014. "Companies struggled to<br />
manage exponential data growth with<br />
technology solutions that weren't yet optimised<br />
16 STORAGE May/June 2024<br />
@STMagAndAwards<br />
www.storagemagazine.co.uk<br />
MAGAZINE
ROUNDTABLE: STORAGE TRENDS<br />
"Capacity demand continues, but the scale and<br />
performance of flash allow for greater consolidation<br />
and fewer physical systems, less power/cooling/space<br />
demands, and simpler means for addressing<br />
performance. The technology to address problems is<br />
available and more effective than ten years ago.<br />
Having the staff to take advantage of it is the big<br />
issue." - Randy Kerns, Futurum Group<br />
for large data volumes," he said. Arwani<br />
pointed out that ten years ago, enterprise disk<br />
drive capacities ranged from only 1TB to 4TB.<br />
In the ten years since then, disk capacities<br />
have soared, and the highest capacity disk<br />
drives now handle 30TB. Meanwhile data<br />
centre usage of flash storage has surged, and<br />
the largest enterprise flash drives now exceed<br />
60TB in capacity.<br />
In 2014 enterprises were still focused on onpremise<br />
storage and were using public cloud<br />
storage services to a lesser extent than now. "It<br />
was a matter of choosing between NAS and<br />
SAN, and cloud solutions were comparable to<br />
ice baths - beneficial but not suitable for<br />
everyone," said Ferhat Kaddour, VP of sales<br />
and alliances at Atempo. Ensuring sufficient<br />
overall capacity for an organisation was a<br />
multi-faceted activity. "The scalability challenge<br />
involved predicting future storage needs,<br />
optimising storage utilisation, and<br />
implementing effective storage tiering<br />
strategies," added Drew Wanstall, VP of<br />
business development at Scale Logic.<br />
Fast forward to now, and data is still<br />
expanding at a very rapid rate. "It's interesting<br />
to see how data keeps growing at a crazy<br />
pace," said Enrico Signoretti, VP of products<br />
and partnerships at Cubbit.<br />
BIG DATA GETS BIGGER<br />
Valéry Guilleaume, CEO at Nodeum,<br />
identified some of the new sources of data<br />
that are perpetuating this growth and have<br />
already ushered in the era of so-called Big<br />
Data. "Today, it's not just users that are<br />
generating data, but also the systems being<br />
developed within each industry, for example:<br />
data-generating cars, electronic microscopes,<br />
blade scanners, or seismic sensors. These new<br />
sources are creating data at a speed that is<br />
incommensurate with the data-generating<br />
sources of ten to fifteen years ago," he said.<br />
However, the difficulties of scaling up<br />
physical storage capacity to keep up with<br />
data growth have been lessened to at least<br />
some extent by the increased use of public<br />
cloud storage, and by improvements in data<br />
storage technology. Among the last ten years'<br />
technology developments, the most notable<br />
has been the enormous reduction in the price<br />
of flash memory, which has led to the<br />
widespread use of flash in enterprise data<br />
centres. "Capacity demand continues, but the<br />
scale and performance of flash allow for<br />
greater consolidation and fewer physical<br />
systems, less power/cooling/space demands,<br />
and simpler means for addressing<br />
performance," said Futurum's Kerns. "The<br />
technology to address problems is available<br />
and more effective than ten years ago.<br />
Having the staff to take advantage of it is the<br />
big issue."<br />
David Norfolk, practice leader at analyst firm<br />
Bloor Research, said: "The technical issues of<br />
ten years ago have largely gone. Storage is<br />
now cheap, reliable and easy to scale. But<br />
storage management is now a source of cost."<br />
The threats that Norfolk referred to include<br />
cyberattacks. "Security is clearly today's top<br />
data storage challenge," said Paul Speciale,<br />
CMO at cloud storage software vendor<br />
Scality. "While there have always been security<br />
threats from malicious actors and users,<br />
today's issues are indeed harder and more<br />
expensive to address, as a result of the wellorganised<br />
and funded ransomware actors,<br />
often from state-sponsored groups."<br />
"With the ongoing ransomware boom and<br />
the emergence of malicious AI tools and as-aservice<br />
cybercrime models, data protection is<br />
at the forefront of storage challenges today,"<br />
said Sergei Serdyuk, VP of product<br />
management at Nakivo. "Breaches are not<br />
only more frequent, but they also pack a more<br />
powerful punch with improved tactics like<br />
double - and triple - extortion and the more<br />
recently observed dual-strain attacks."<br />
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STORAGE<br />
MAGAZINE<br />
17
ROUNDTABLE: STORAGE TRENDS<br />
"Since public clouds are one of the main solutions<br />
for keeping the majority of organisations' data,<br />
the dependency on these external vendors for<br />
business continuity, or even other more important<br />
sovereignty-related matters, is now a growing<br />
challenge." - Ricardo Mendes, Vawlt<br />
That is not the only change in the IT<br />
landscape that has driven up storage<br />
management costs. Ten years ago, data<br />
growth was being driven by the overall<br />
digitisation of business and the increasing use<br />
of analytics. Now it is also being driven by the<br />
need to collect data to train AI and ML<br />
systems, and as Nodeum's Guilleaume<br />
described, the growth of the IoT as a data<br />
source. Unstructured data now accounts for<br />
the majority of data stored by enterprises.<br />
Unlike structured data, unstructured data is not<br />
organised according to pre-defined database<br />
schema, making it far harder to manage.<br />
MAINTAINING AN EDGE<br />
Edge computing and the use of public clouds<br />
as part of hybrid computing strategies have<br />
also complicated data storage. "Managing<br />
data at the edge efficiently has become<br />
crucial. Ensuring data availability and<br />
resilience in distributed environments present<br />
new challenges," said Johan Pellicaan, VP and<br />
managing director at Scale Computing.<br />
As well as securing data at the edge,<br />
enterprises must also move data between<br />
multiple locations. "Today's challenges are all<br />
related to the movement of data across multiand<br />
hybrid-cloud environments," said Scott<br />
Sinclair, practice director at analyst firm the<br />
Enterprise Storage Group (ESG). "Around 50%<br />
of organisations identify that they move data<br />
between on and off premises environments 'all<br />
the time' or 'regularly'. These issues are more<br />
difficult to address because of how disparate<br />
the environments are when your data spans<br />
AWS, Azure, GCP, the data centre, edge, etc."<br />
Data movement and the need for<br />
interoperability across multiple computing<br />
venues are not the only complications created<br />
by public cloud computing. "Since public<br />
clouds are one of the main solutions for<br />
keeping the majority of organisations' data, the<br />
dependency on these external vendors for<br />
business continuity, or even other more<br />
important sovereignty-related matters, is now a<br />
growing challenge," said Ricardo Mendes,<br />
cofounder CEO at Vawlt, a vendor of storage<br />
and security software. Data sovereignty was<br />
also named as a challenge for businesses<br />
using public clouds. Cubbit's Signoretti added:<br />
"Navigating complex data sovereignty<br />
regulations, such as GDPR and NIS2, adds a<br />
layer of complexity for businesses."<br />
LOCATION, LOCATION, LOCATION<br />
Public cloud SaaS services have also<br />
introduced new locations in which data must<br />
be protected. "One big difference today is in<br />
the number of different places where<br />
companies house critical data," said Kim King,<br />
senior director of product marketing at backup<br />
software vendor HYCU. "This is particularly<br />
apparent when you look at the increased use<br />
of SaaS applications. The average midsize<br />
company uses over 200 SaaS applications, but<br />
there are very few options available to deliver<br />
enterprise-class data protection that can scale<br />
to protect those applications and provide<br />
rapid, granular recovery." According to King,<br />
over 50% of successful ransomware attacks<br />
begin by targeting SaaS applications.<br />
Futurum's Kerns supported this view of SaaS<br />
data protection. "Meeting the same enterprise<br />
requirements for protection of information<br />
assets in the public cloud as on premises has<br />
been a learning experience that requires effort,<br />
and, usually, new software solutions," Hinting<br />
that enterprises should learn from others'<br />
mistakes: "There have been cases where some<br />
believed this effort was not necessary for data<br />
in a public cloud." Note his use of the past<br />
tense in that statement.<br />
But while public clouds have introduced<br />
challenges, the advantages they have<br />
delivered include the democratisation of<br />
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MAGAZINE
ROUNDTABLE: STORAGE TRENDS<br />
"Today, it's not just users that are generating data, but also the<br />
systems being developed within each industry, for example:<br />
data-generating cars, electronic microscopes, blade scanners,<br />
or seismic sensors. These new sources are creating data at a<br />
speed that is incommensurate with the data-generating<br />
sources of ten to fifteen years ago." - Valéry Guilleaume, Nodeum<br />
technologies, to the benefit of smaller<br />
businesses. Norfolk said: "There used to be a<br />
huge difference between big firms with proper<br />
databases and small firms with data stores that<br />
didn't support ACID [Atomicity, Consistency,<br />
Isolation and Durability.] Cloud technologies<br />
have evened this up a lot."<br />
We asked our experts how today's challenges<br />
are changing vendors' storage technologies<br />
and services. Security challenges are being<br />
addressed by developing yet more<br />
sophisticated defences against cyber-attacks,<br />
according to Serdyuk at Nakivo: "Vendors are<br />
incorporating advanced encryption<br />
mechanisms, access controls, and compliance<br />
features into their solutions. Many offer secure<br />
enclaves and hardware-based security to<br />
address the evolving threat landscape.<br />
However, many storage solutions remain<br />
lacking in terms of comprehensive backup and<br />
recovery tools."<br />
The need to extract and categorise data from<br />
diverse sources is driving the development of<br />
software tools that automate that process.<br />
Serdyuk goes on: "Management tools like<br />
metadata tagging, version control, and<br />
analytics capabilities are gaining traction."<br />
Guilleaume of Nodeum added: "Emerging<br />
solutions providing data analysis now make it<br />
possible to make data talk, and to extract<br />
metadata from it in a way that is incomparable<br />
with what was possible in the past."<br />
"There is a push for consistency of technology<br />
across environments. Some vendors are<br />
putting their technology in the cloud," said<br />
Sinclair. One example of such vendors is<br />
NetApp, whose on-premises storage and data<br />
management software is now also<br />
incorporated into the AWS, Microsoft Azure,<br />
and Google Cloud public clouds. "Others are<br />
integrating third-party technologies like<br />
VMware or Red Hat OpenShift that can be<br />
deployed in multiple locations," Sinclair<br />
added.<br />
With respect to the complications caused by<br />
the need to maintain data sovereignty and<br />
comply with multiple data regulations that<br />
apply to data storage in what may be multiple<br />
public clouds and multiple countries, Signoretti<br />
at Cubbit commented: "Vendors are<br />
prioritising sovereign solutions for regulated<br />
industries like healthcare and the public sector,<br />
emphasising compliance in regions such as<br />
EMEA and APAC. Though still subject to the<br />
CLOUD Act, Microsoft and AWS recently<br />
introduced sovereign cloud storage offers."<br />
The CLOUD (Clarifying Lawful Overseas Use<br />
of Data) act is US legislation implemented in<br />
2018 that gives US and non-US authorities<br />
investigating crimes the right to access<br />
enterprise data held by service providers.<br />
On a technical front, Craig Carlson, an<br />
advisor to the technical council of the Storage<br />
Networking Industry Association (SNIA),<br />
referred to the need to provide AI systems with<br />
fast access to data. "AI is currently being<br />
addressed by looking at what can be done to<br />
bring networks to their highest performance<br />
while also being highly scalable. This work is<br />
ongoing in groups such as Ultra Ethernet," he<br />
said.<br />
A body called the Ultra Ethernet Consortium<br />
is developing an architecture that it says will<br />
make Ethernet as fast as current<br />
supercomputing interconnects, while being<br />
highly scalable and as ubiquitous and costeffective<br />
as current Ethernet, and backwards<br />
compatible. Members of the heavily-backed<br />
consortium include AMD, Arista, Broadcom,<br />
Cisco Systems, Huawei, HPE, and Intel.<br />
AND THE NEXT TEN YEARS?<br />
Our final questions for our experts were about<br />
the future challenges they expect enterprises to<br />
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STORAGE<br />
MAGAZINE<br />
19
ROUNDTABLE: STORAGE TRENDS<br />
"Security is clearly today's top data storage challenge.<br />
While there have always been security threats from<br />
malicious actors and users, today's issues are indeed<br />
harder and more expensive to address, as a result of<br />
the well-organised and funded ransomware actors,<br />
often from state-sponsored groups." - Paul Speciale, Scality<br />
face as data volumes continue to grow,<br />
especially in the context of AI and ML. A<br />
consensus view about the relationship<br />
between data size and management<br />
difficulties was typified by Mowry at Tintri,<br />
who said: "More data absolutely drives<br />
increasingly complex challenges related to<br />
storage. Data growth stretches demands in<br />
every dimension, illuminating the need for<br />
more leverage - the proverbial 'do more<br />
with less'."<br />
The much-needed bigger levers are likely<br />
to be available from advances in data<br />
management systems - the metadata<br />
tagging, version control, and analytics<br />
capabilities referred to by Guilleaume.<br />
AI is also set to drive advances in data<br />
mobility, according to Guilleaume, who<br />
said: "AI/ML will further accelerate the need<br />
for data mobility between the levels where<br />
data is stored and where it is analysed."<br />
These storage management and mobility<br />
advances may not be restricted purely to AI<br />
usage. Carlson at SNIA said: "There's<br />
always a trickle down in technology. So,<br />
technologies being developed now for the<br />
highest-end AI data centres will become<br />
more mainstream in a few years."<br />
Roy Illsley, chief analyst at research firm<br />
Omdia, said: "I think the big question is:<br />
how can storage and all the data we have<br />
be as 'green' as possible? At some point we<br />
either have to change our lives and the way<br />
we do things, or technology rides to the<br />
rescue. I think it will be a combination of<br />
these two, which means we need to work<br />
out how we can generate less data or be<br />
more precise about what data we have."<br />
Arwani also named the environmental<br />
impact of storage, particularly in terms of<br />
CO2 emissions and energy use, as a<br />
current storage challenge, alongside<br />
platform interoperability and security. He<br />
cited an estimate by the International<br />
Energy Agency (IEA) that data centre<br />
electricity consumption in 2022 was<br />
around 1% to 1.3% of global demand. The<br />
IEA has also predicted that data centre<br />
energy consumption could rise three to<br />
four-fold by 2026. Arwani said: "These<br />
problems are more costly and complex to<br />
solve, as they require not only<br />
technological advances, but also<br />
awareness and changes in data<br />
governance."<br />
On the hardware side, Carlson<br />
commented on the fact that the flash<br />
technology curve appears to be running<br />
out of steam, as it has become very much<br />
harder for flash chip makers to reduce<br />
costs by packing yet more data bits into<br />
each flash memory cell. "What will be the<br />
next technology to bring reliable high<br />
performance to storage in the next ten to<br />
20 years?" he asked. "Long-term usage of<br />
the current tape-disk-flash model may not<br />
be feasible. Hence the development of<br />
new (and still highly experimental)<br />
technologies such as DNA storage."<br />
Not surprisingly, Arwani at Biomemory<br />
suggested that DNA storage will indeed<br />
be the solution. "Suppliers are developing<br />
greener solutions, such as helium hard<br />
disks that reduce energy consumption, or<br />
DNA storage technologies such as those<br />
being developed by Biomemory and<br />
Catalog DNA. These technologies<br />
promise a storage density of one exabyte<br />
per gram and a durability of several<br />
millennia. What's more, they open up the<br />
possibility of new use cases, such as the<br />
first space data centres." If that last<br />
prediction comes true, remember that you<br />
read it here first. ST<br />
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MAGAZINE
CASE STUDY:<br />
CASE STUDY: OTTOMAN'S LIFE HOTEL DELUXE<br />
THE DELUXE APPROACH TO BACKUP<br />
OTTOMAN'S LIFE HOTEL DELUXE, A HOTEL IN ISTANBUL, TURKEY, IS PROTECTING ITS BUSINESS-CRITICAL<br />
MICROSOFT 365 AND VMS WITH NAKIVO BACKUP & REPLICATION<br />
Ottoman's Life Hotel Deluxe is located<br />
in the historical peninsula, where the<br />
heart of Istanbul beats. The hotel is<br />
only 4 kilometres from important historical<br />
landmarks such as the Blue Mosque, Hagia<br />
Sophia, Topkapi Palace and the Old Bazaar.<br />
The hotel's infrastructure consists of 3 physical<br />
servers and 30 virtual machines. The virtual<br />
machines store various files and the ERP<br />
system. As a company in the hospitality industry,<br />
the hotel generates and stores large volumes of<br />
front- and back-office data. This data is critical<br />
to both day-to-day operations and business<br />
decision-making. Data loss can have a<br />
considerable impact on revenue and<br />
operational continuity. A VM backup solution is<br />
vital for the IT department to ensure operational<br />
recovery and system availability.<br />
Despite having a VM backup solution, the<br />
hotel was looking for a replacement because<br />
that solution and support costs exceeded their<br />
budget. "We were looking<br />
for a solution<br />
with an affordable price and good<br />
performance," says Omer Akosman,<br />
Information Technology Manager at Ottoman's<br />
Life Hotel Deluxe. "We found that NAKIVO<br />
Backup & Replication fit our expectations in<br />
terms of both features and pricing."<br />
"EVERYTHING WAS PERFECT"<br />
NAKIVO Backup & Replication is a robust VM<br />
backup solution that offers flexible installation<br />
and configuration options, including installation<br />
on QNAP NAS. With QNAP NAS, installation<br />
can be completed in minutes to create a fully<br />
functional and affordable backup appliance.<br />
"Everything was perfect, from deployment to<br />
configuration and backup process," says Omer.<br />
"The web interface is very friendly and easy to<br />
use. We are backing up on QNAP NAS. In<br />
both ways, the backup and recovery process is<br />
very successful and fast."<br />
With NAKIVO Backup & Replication and<br />
QNAP NAS, backups are sent directly to QNAP<br />
disks to reduce storage space usage with<br />
compression and deduplication. Moreover,<br />
backup copies can be kept offsite by sending<br />
them directly from NAS disks to remote<br />
or cloud storage. "Backup of our<br />
entire environment takes<br />
around three<br />
hours. Almost all the features are useful and<br />
straightforward, but I was very impressed with<br />
the backup copy, as we are able to send copies<br />
to a number of destinations," says Omer.<br />
The hotel also uses the Backup for Microsoft<br />
365 functionality, which offers fast incremental<br />
backups, instant granular recovery,<br />
compliance, and archiving for Exchange<br />
Online, Microsoft Teams, SharePoint Online<br />
and OneDrive for Business. "Microsoft 365<br />
backup is essential for us, and we back up all<br />
the supported applications. Backups are fast,<br />
steady, and incremental, thus allowing us to<br />
save time," says Omer.<br />
FASTER AND MORE COST-EFFECTIVE<br />
"NAKIVO Backup & Replication is faster and<br />
more cost-effective than other solutions on the<br />
market," concluded Omer. "Since our previous<br />
VM backup solution became too expensive,<br />
NAKIVO Backup & Replication is definitely a<br />
lifesaver. We pay a minimal amount per user<br />
for one year, and we are very happy that all<br />
Microsoft 365 applications are protected.<br />
When needed, technical support is fast and can<br />
be reached via an online chat. All<br />
conversations with support were successful so<br />
far for us."<br />
More info: www.nakivo.com<br />
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STORAGE<br />
MAGAZINE<br />
21
FEATURE: BACKUP<br />
WHAT A DIFFERENCE A DAY MAKES<br />
ANOTHER YEAR, ANOTHER<br />
WORLD BACKUP DAY BEEN<br />
AND GONE - BUT DOES<br />
HAVING AN OFFICIAL DAY TO<br />
REMIND US OF THE<br />
IMPORTANCE OF DATA<br />
PROTECTION ACTUALLY<br />
CHANGE ANYTHING IN THE<br />
REAL WORLD? STORAGE<br />
MAGAZINE GATHERS THE VIEWS<br />
OF EXPERTS FROM ACROSS THE<br />
SECTOR<br />
There is a very real danger that<br />
World Backup Day (March 31st, in<br />
case you missed it!) is becoming<br />
somewhat lost as pretty much every<br />
single date in the calendar seems to be<br />
ascribed some hitherto unrealised<br />
significance - often by the PR industry, it<br />
has to be said. April 30th is International<br />
Jazz Day, for instance, while May 1st is<br />
National Cockapoo Day - in some<br />
countries at least.<br />
So is having a day dedicated to the<br />
importance of a really serious business<br />
issue really appropriate? And does it<br />
actually make any difference to<br />
organisational awareness of backup and<br />
data protection? We asked a selection of<br />
industry experts for their views - not just on<br />
World Backup Day itself, but on what<br />
people should really be focused on.<br />
Spoiler alert, neither jazz nor cockapoos<br />
were mentioned once.<br />
Nearly half (48 per cent) of businesses<br />
may lack the necessary backup measures<br />
to prevent catastrophic data losses,<br />
according to new research from Fasthosts<br />
released ahead of this year's World<br />
Backup Day. And data loss doesn't just<br />
pause operations: it can spell the end for<br />
some, while for others it becomes a costly<br />
saga of data theft, reputational damage<br />
and missed opportunities.<br />
Marco Pozzoni, EMEA Storage Sales<br />
Director at Lenovo, commented: "As data<br />
breaches continue to rise at an alarming<br />
rate, World Backup Day is a timely<br />
reminder of the importance of protecting<br />
data and maintaining powerful safeguards<br />
against cybercrime. Eight million data<br />
records were exposed worldwide through<br />
breaches in the first quarter of 2023<br />
alone. While artificial intelligence (AI)<br />
could help cybercriminals broaden their<br />
attacks, it can also help businesses stay<br />
one step ahead."<br />
BACKUP IS BORING<br />
Kevin Cole, Director of Product and<br />
Technical Marketing for data protection at<br />
Zerto, added: "World Backup Day is a<br />
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MAGAZINE
FEATURE: BACKUP<br />
"Modern cyberattacks, data leaks and ransomware<br />
outbreaks all reveal the same thing: the current<br />
approach to cybersecurity is failing, and failure is the<br />
result of weak technologies, heightened complexity and<br />
human mistakes caused by clever social engineering<br />
tactics. Backup is essential for when cybersecurity<br />
solutions fail." - Candid Wüest, Acronis<br />
welcome chance to remind ourselves of<br />
the importance of protecting our data and<br />
ensuring its availability. As the old saying<br />
goes: 'the best time to put in place a<br />
modern data protection strategy was<br />
yesterday; the second-best time is today'.<br />
However, for most people there's a simple<br />
reality: backup is boring. It doesn't get the<br />
same hype as the latest trends in IT,<br />
whether artificial intelligence,<br />
cryptocurrency, or Web 3.0. It can be<br />
hard to get attention for a computing<br />
practice that dates many decades. Yet,<br />
backup remains more relevant than ever<br />
thanks to the explosive growth in data,<br />
distributed from edge to cloud, and an<br />
ever-evolving cyber threat landscape.<br />
Backup is still one of the foundational<br />
pillars in data protection alongside<br />
disaster recovery, archive, and cyber<br />
recovery."<br />
Candid Wüest, VP Product Management,<br />
Acronis builds on this point: "Modern<br />
cyberattacks, data leaks and ransomware<br />
outbreaks all reveal the same thing: the<br />
current approach to cybersecurity is<br />
failing, and failure is the result of weak<br />
technologies, heightened complexity and<br />
human mistakes caused by clever social<br />
engineering tactics. Backup is essential for<br />
when cybersecurity solutions fail. At the<br />
same time, backup solutions can be<br />
compromised or disabled, and often<br />
perform slowly, causing significant<br />
financial losses due to downtime. Even if<br />
backup solutions are working well and<br />
remain uncompromised in an attack, it<br />
usually takes hours or days to restore<br />
systems and data to an operational state."<br />
To solve these problems, Wüest argues<br />
for an integrated cyber protection solution<br />
that combines anti-malware, EDR, DLP,<br />
email security, vulnerability assessments,<br />
patch management, RMM and backup<br />
capabilities into a single agent.<br />
Justin Bateman of Fasthosts added: "It's<br />
incredibly worrying that half of<br />
organisations may lack the necessary<br />
backup measures to prevent a data crisis.<br />
It's a bit like half of drivers on roads<br />
having no insurance… Most data loss<br />
incidents don't have a happy ending. For<br />
businesses with existing backup measures,<br />
they should ensure these are activated<br />
and efficient, and for those without, this is<br />
the time to invest in securing their<br />
information before it's too late."<br />
LETTING GO OF TRADITION<br />
Camellia Chan, CEO and co-founder of<br />
Flexxon, argues that it's no longer enough<br />
simply to 'do backup'; rather that the need<br />
is to take a truly proactive approach to<br />
cybersecurity itself in order to be prepared<br />
against data loss and theft: "Traditionally,<br />
many businesses have used only softwarebased<br />
cybersecurity solutions, but these<br />
have significant shortcomings and<br />
vulnerabilities. They rely too much on<br />
human intervention like actioning updates<br />
and fail at achieving true Zero Trust<br />
protection. In today's rapidly changing<br />
cyber environment, businesses must invest<br />
in hardware-based security and embrace it<br />
as an essential layer of protection. When<br />
combined with software, hardware<br />
security's ability to detect quickly, respond<br />
immediately, and in some cases even<br />
allow for near-immediate recovery, the<br />
fallout from data loss and theft is greatly<br />
minimised. It's better to be safe rather than<br />
sorry and let go of traditional approaches<br />
to security."<br />
Carl D'Halluin, CTO, Datadobi is<br />
outspoken in his advice: "Backup isn't just<br />
a technical formality. Given the virtually<br />
unavoidable risks of ransomware,<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
23
FEATURE: BACKUP<br />
"Backups have become a popular target for<br />
cybercriminals as they've learned that an organisation is<br />
more likely to pay a ransom if their backup data has<br />
been compromised. Reports show 93% of attacks target<br />
backup repositories with a 68% success rate. And in 75%<br />
of these events, cybercriminals succeed in debilitating<br />
their victims' ability to recover." - Candida Valois, Scality<br />
malicious or accidental deletions, and<br />
countless other threats - it's absolutely<br />
crucial for the health of your business.<br />
The first step? Get your arms around your<br />
data. You cannot protect it if you do not<br />
know what you have. A well thought-out<br />
and tested data backup strategy, together<br />
with a combination of robust data security<br />
and management solutions, can<br />
significantly enhance operations<br />
resilience. Add to that the crucial but<br />
sometimes missed step of a 'golden copy'<br />
(i.e., an immutable copy of your businesscritical<br />
data in a secure and remote site)<br />
and your business will be protected today,<br />
as well as ideally positioned to support<br />
business continuity well into the future."<br />
PROTECTING THE BACKUPS<br />
THEMSELVES<br />
According to Candida Valois, Field CTO<br />
at Scality, "Backups have become a<br />
popular target for cybercriminals as<br />
they've learned that an organisation is<br />
more likely to pay a ransom if their<br />
backup data has been compromised.<br />
Reports show 93% of attacks target<br />
backup repositories with a 68% success<br />
rate. And in 75% of these events,<br />
cybercriminals succeed in debilitating<br />
their victims' ability to recover. This year's<br />
World Backup Day therefore no longer<br />
serves as simply a reminder to back up<br />
data, but also to make sure those<br />
backups are protected."<br />
Immutable storage has emerged as a<br />
potential solution to protect those<br />
backups. One recent survey suggested<br />
that 69% of IT leaders consider immutable<br />
storage essential to their corporate<br />
security strategy. However, what is not<br />
getting enough attention is that not all<br />
immutable storage is equal. Valois<br />
explains: "To strengthen their security<br />
postures, we'll see more organisations<br />
take a much needed closer look at their<br />
immutable storage solutions to determine<br />
if they are truly immutable. They will begin<br />
to understand the five key areas that<br />
constitute 'true immutable storage' and<br />
include no deletes or overwriting ability,<br />
instant data store lockdown, configurable<br />
retention policies, support for S3 Object<br />
Locking APIs, and compliance mode to<br />
prevent immutability configuration<br />
changes."<br />
Michael Cade of Veeam suggests that,<br />
while the rise of ransomware and<br />
regulatory legislation have meant more<br />
companies are taking the backup of their<br />
data seriously, the fundamentals - having<br />
multiple, protected, reliable copies of<br />
data - remain the same: "What has<br />
changed in regards to backup are the<br />
environments businesses now need to<br />
protect. Workloads aren't all under one<br />
roof anymore, there are multiple<br />
platforms to protect and backup. Physical,<br />
virtual, cloud-native and SaaS<br />
environments, which all interlock and<br />
integrate, must be reliably backed up and<br />
recovered. It's no surprise that according<br />
to our recent research, the two most<br />
important attributes sought in an<br />
'enterprise backup' solution are reliability<br />
and the protection of cloud-hosted<br />
workloads (IaaS & SaaS). As businesses<br />
broaden their tech horizons and embrace<br />
the cloud, virtualisation, containers or<br />
whatever environment helps them<br />
optimise performance and lower costs,<br />
when it comes to backing these up - you<br />
need the right tool for the job. Naturally,<br />
the tech comes first, but backup can't be<br />
an afterthought. Make it part of the<br />
thinking from day one and you'll see a<br />
radical shift in your organisation's<br />
resilience."<br />
24 STORAGE May/June 2024<br />
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MAGAZINE
FEATURE: BACKUP<br />
"As data breaches continue to rise at an alarming rate, World<br />
Backup Day is a timely reminder of the importance of protecting<br />
data and maintaining powerful safeguards against cybercrime. Eight<br />
million data records were exposed worldwide through breaches in<br />
the first quarter of 2023 alone. While artificial intelligence (AI) could<br />
help cybercriminals broaden their attacks, it can also help<br />
businesses stay one step ahead." - Marco Pozzoni, Lenovo<br />
Tim Sherbak of Quantum was<br />
particularly concerned about the impact<br />
of wider AI use - and the data held in<br />
LLMs - on backup planning: "Having a<br />
rock-solid data protection strategy and a<br />
tried and tested disaster recovery plan are<br />
essential. With increasing regulations and<br />
corporate recognition of inherent risk<br />
around the use of AI, retaining model<br />
training and input data is also nonnegotiable<br />
for documenting solutions,<br />
explaining the models and their<br />
outcomes, complying with internal policies<br />
and mitigating legal risks. Massive data<br />
growth and its required retention will drive<br />
the need for new levels of cost efficiency<br />
and accessibility in our data protection<br />
solutions. Emerging high-performance<br />
solid-state flash backup storage targets<br />
will become mainstream along with<br />
automated, software defined tape<br />
solutions for massive scale, low cost, and<br />
simple operations to effectively reuse and<br />
retain these valuable data assets for<br />
decades to come."<br />
KEEPING IT CLEAN<br />
Darren Thomson, Field CTO EMEAI at<br />
Commvault focuses on the importance of<br />
recovery as well as backup itself: "Backups<br />
remain critical - how else can<br />
organisations quickly return to minimal<br />
viable operation after an attack and<br />
maintain performance? But now a key<br />
target for cybercriminals, the main focus<br />
should be on clean backups and recovery.<br />
Anomaly detection and early warning<br />
systems are essential to this. Only then<br />
can businesses stay ahead of the game<br />
and prevent cybercriminals from<br />
infiltrating backups in the first place."<br />
However, clean backups are only useful<br />
if you have a clean environment to<br />
recover into. In addition, a recovery plan<br />
that is not tested is no recovery plan at<br />
all, as Thomson goes on: "The issue is<br />
that properly testing and recovering to a<br />
clean environment has historically been<br />
very expensive and complex. Now,<br />
utilising the power of the cloud and AI,<br />
this is possible at a low cost and in a<br />
scalable manner. The cloud enables<br />
virtual environments to be created that<br />
are guaranteed to be malware-free so<br />
that clean backups and datasets can be<br />
restored and tested with confidence. Such<br />
cloud environments can be spun up and<br />
down to allow for regular testing whilst<br />
keeping costs low so that, in the most<br />
critical circumstances, rapid, frictionless,<br />
and reliable recovery is ensured."<br />
Anthony Cusimano, Technical Director,<br />
Object First, summed up many of the<br />
points already made: "There are three<br />
peaks of opportunity to grant backupminded<br />
individuals the effective tools<br />
required to secure data and peace of<br />
mind. The first is zero trust, which hasn't<br />
been appropriately applied at large when it<br />
comes to backup. However, implementing<br />
a Zero Trust Data Resilience strategy that<br />
underlines data backup systems with<br />
immutable storage, contextual<br />
authentication, and strong access controls<br />
is key for enterprises to heighten their<br />
security posture against data attacks. Next,<br />
there's encryption. Among today's<br />
advanced ransomware tactics, adopting<br />
end-to-end encryption ensures data is<br />
locked to those without a key. Lastly,<br />
implementing immutable backups can curb<br />
malicious actors by guaranteeing that even<br />
the most privileged user can't alter or<br />
delete critical data. World Backup Day is a<br />
reminder to prioritise data protection, but<br />
taking actionable steps is how we certify<br />
that our data will be resilient against<br />
threats and disasters." ST<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
25
MANAGEMENT: SME STRATEGIES<br />
DATA KEY TO SME COMPETITIVENESS<br />
UWE KEMMER, DIRECTOR OF FIELD ENGINEERING EMEA AT WESTERN DIGITAL, LOOKS AT HOW UK<br />
SME'S CAN BOOST PERFORMANCE THROUGH THEIR DATA<br />
In the UK, 99.2% of enterprises are<br />
considered "small businesses". Yet, despite<br />
their size, these organisations produce<br />
significant amounts of data in their day-to-day<br />
operations. They can use this information to<br />
develop and process insight to boost revenue<br />
and improve customer experiences.<br />
To keep business moving quickly, SMEs need<br />
suitable data storage infrastructure to access<br />
and act on their insights. These storage<br />
solutions must not only be able to capture<br />
insight and offer a range of capacities but must<br />
also offer improved performance, flexibility and<br />
agility to help SMEs improve operations. The<br />
need for suitable reliable storage solutions is<br />
essential in SMEs trying to get ahead, no<br />
matter the industry they work in.<br />
TECH DEVELOPMENTS & DATA<br />
GROWTH<br />
Having a suitable storage architecture in place<br />
is even more crucial as continuing rapid<br />
technological development means the data<br />
deluge shows no sign of abating. Indeed,<br />
recent advancements have created new<br />
opportunities and efficiencies. For example,<br />
modern offices, factories, and warehouses now<br />
often rely on Internet of Things (IoT)<br />
technologies which use huge amounts of data<br />
that must be recorded and analysed to<br />
optimise operations. AI is only contributing<br />
further to the deluge in available information.<br />
For SMEs with physical premises, leaders are<br />
increasingly deploying AI-powered smart video<br />
for security, facilities optimisation and analytics.<br />
In large facilities such as factories, this can<br />
ensure that equipment is functioning efficiently<br />
and safely. The technology can also be used in<br />
the resolution of incidents such as health and<br />
safety concerns. If technology is needed for<br />
legal or business optimisation purposes, this<br />
creates large amounts of high-quality video<br />
content which needs to be safely stored.<br />
Further data is created through the use of AI<br />
analytics which needs to be stored to record<br />
how the facility is functioning as well as<br />
reporting on any particular incidents.<br />
Conversely, SMEs with a mostly online<br />
presence are also producing and storing more<br />
data in their operations. One such example is<br />
retailers and e-commerce platforms which rely<br />
on customer details and buying behaviours,<br />
which are held for marketing purposes,<br />
particularly for email communications to<br />
increase traffic to online stores. In recent years,<br />
this has been developed with specific<br />
algorithms to ensure that campaigns impact<br />
relevant audiences and personalised<br />
advertising is maximised. The analysis of<br />
customer data leads to further data being<br />
created as insights for use in marketing and<br />
sales strategies.<br />
SOLVING DATA CHALLENGES<br />
While data can play an important role in<br />
helping an SME become successful, if this data<br />
is not stored on a reliable storage solution,<br />
then it could be a huge opportunity lost.<br />
Today's SMEs benefit from a huge number of<br />
technology options, including cloud storage<br />
and local external storage. To avoid losing<br />
data, using more than one form of backup is<br />
recommended. These backups should also be<br />
stored in different locations so that even when<br />
unexpected events like theft or fire occur, data<br />
is protected.<br />
Many SME leaders opt for network-attached<br />
storage (NAS) systems, which allow small<br />
businesses to share information via a network<br />
or using network connections with colleagues<br />
working remotely or even internationally. This<br />
facilitates the easy exchange of insights and<br />
boosts collaboration, which reduces cost<br />
wastage and accelerating productivity.<br />
The main benefit of NAS is that the data is<br />
stored centrally, making data backup and<br />
protection more straightforward while still<br />
allowing remote access and sharing. NAS<br />
systems contribute to work and collaboration<br />
allowing SMEs to save and share files from<br />
anywhere with an Internet connection, and<br />
have files organised in one place to help<br />
streamline workflows.<br />
No matter the storage solutions SMEs opt for,<br />
as they grow and adapt their processes, data<br />
will be created almost constantly. Throughout<br />
the business lifecycle, regardless of the sector<br />
or function of the organisation, data is<br />
increasingly important in day-to-day<br />
operations, planning and analytics. This is<br />
especially true as many sectors are facing<br />
economic pressures: it is crucial for businesses<br />
to use all means and tools at their disposal to<br />
stay ahead of the competition, and data is a<br />
key part of this.<br />
More info: www.westerndigital.com<br />
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MAGAZINE
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STRATEGY:<br />
STRATEGY: DISASTER RECOVERY<br />
THREE 'MUST-HAVES' TO HELP CONVERT A DATA<br />
DISASTER INTO A TRIUMPH<br />
RICHARD CONNOLLY, REGIONAL DIRECTOR FOR UKI AT INFINIDAT, DESCRIBES THREE CRITICAL<br />
CAPABILITIES FOR SUCCESSFUL RECOVERY FROM A CYBERATTACK<br />
When we think about disaster recovery<br />
planning, our thoughts tend to focus<br />
on natural disasters. While flood,<br />
fire, earthquakes and other natural disasters<br />
are an IT disaster too, they are not as frequent<br />
as many think.<br />
But another type of disaster is looming large.<br />
It's entirely preventable. I'm talking about a<br />
cyberattack. Cyber threats are much more<br />
likely to occur than a natural disaster.<br />
Cyberattacks are now widely regarded as one<br />
of the single biggest risks that any organisation<br />
faces and almost always cited by CEOs as<br />
their #1 or #2 existential threat.<br />
The risks of a cyber attack are evident in the<br />
UK Government's Cyber Security Breaches<br />
Survey 2024. This study reported that half of<br />
UK businesses (50%), have experienced some<br />
form of cyber security breach or attack in the<br />
last 12 months. Among the largest businesses<br />
in the study, the frequency of cyber incidents is<br />
even higher.<br />
Seventy percent (70%) of mid-range<br />
businesses and 74% of large businesses<br />
reported an attack. And these threats are not<br />
limited to the UK, as both the European Union<br />
and the United States have put out cyber<br />
security guidelines for business to follow to try<br />
to reduce the impact of cyber crime.<br />
40% OF BIG BUSINESS CYBERATTACKS<br />
ARE MALWARE RELATED<br />
Cybersecurity attacks come in many forms and<br />
include a broad range of activities. Of all the<br />
possibilities, a malware attack is known to be<br />
the most disruptive to business operations.<br />
Malware incidents account for 40% of all<br />
cyberattacks on large businesses in the UK<br />
specifically and are a significant threat because<br />
of the risks they pose to data integrity. Regarded<br />
as 'data disasters' by storage experts, even a<br />
small malware incident can result in a business<br />
being shut down for days or weeks. Could your<br />
business survive an incident like that?<br />
MINIMISE THE THREAT OF A<br />
CYBERATTACK<br />
If your business becomes the subject of a cyber<br />
attack, what steps can you take to minimise<br />
disruption and ensure the fastest possible<br />
recovery? In the past, one way a business<br />
could protect its data from disaster was by<br />
having data backups stored at multiple<br />
locations. If one site was hit, there would<br />
always be another copy available.<br />
Unfortunately, things are no longer that<br />
straightforward.<br />
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MAGAZINE
STRATEGY:<br />
STRATEGY: DISASTER RECOVERY<br />
"In the past, one way a business could protect its data from disaster was by having data<br />
backups stored at multiple locations. If one site was hit, there would always be another<br />
copy available. Unfortunately, things are no longer that straightforward. Data disasters,<br />
like massive ransomware attacks, have completely changed the rules of disaster recovery<br />
and business continuity."<br />
Data disasters, like massive ransomware<br />
attacks, have completely changed the<br />
rules of disaster recovery and business<br />
continuity. Added to this, the significance<br />
of business data as a strategic asset is<br />
much greater today than it was previously.<br />
It's why KPMG advises that 'data is the<br />
most significant asset many organisations<br />
possess' and protecting it isn't just a case<br />
of having it stored at multiple locations.<br />
3 MUST-HAVES FOR A DATA<br />
DISASTER TRIUMPH<br />
There are three absolute 'must-haves'<br />
when it comes to being prepared for a<br />
data disaster with an iron-clad recovery<br />
strategy. These are as follows:<br />
<br />
<br />
<br />
Must have #1: The ability to take<br />
'immutable snapshots' of data that<br />
cannot be altered in any way and then<br />
isolate them in a forensic environment,<br />
when an attack hits. This means the<br />
copies can safely be analysed to<br />
identify a good replica of the data to<br />
recover.<br />
Must have #2: The ability to perform<br />
cyber detection on primary storage,<br />
i.e. the data, programmes and<br />
instructions that are being used in realtime<br />
by the business; and secondary<br />
storage - data that is accessed less<br />
frequently or retained for compliance<br />
and historical reasons. Both are<br />
critically important.<br />
Must have #3: The ability to<br />
instantaneously recover data.<br />
WHY ARE THE DATA RECOVERY 'MUST<br />
HAVES' SO CRITICAL?<br />
Looking into each of these capabilities in<br />
detail, immutable snapshots are the<br />
foundation of a robust data disaster recovery.<br />
Without a good copy of your data, you cannot<br />
recover quickly after a ransomware attack,<br />
which is likely to have corrupted or encrypted<br />
your data. By segregating the data copies with<br />
logical air-gapping and then having a fenced<br />
forensic environment, you can create a safe<br />
space to review the data prior to recovery.<br />
Even if datasets have been "taken hostage",<br />
it's possible to complete a recovery back to the<br />
most recent known good copy of data. This<br />
can completely obliterate the impact malware<br />
attacks can have because if the data is fully<br />
recoverable, there's potentially no need to pay<br />
the cybercriminals.<br />
The second "must-have" ability is cyber<br />
detection on primary and secondary storage.<br />
This is important because it can be an early<br />
warning sign of a cyberattack. It also ensures<br />
that there is no ransomware or malware<br />
hidden in the last known copy of data that you<br />
could revert back to. But before going through<br />
to the recovery stage, how do you know that a<br />
data copy is really "clean?"<br />
This is where advanced cyber detection<br />
capabilities built into a software-defined<br />
primary storage platform can make the<br />
difference. They make it possible to do highly<br />
intelligent, deep data scanning and to identify<br />
any corruption whilst the data is still segregated<br />
in a fenced forensic environment. Additionally,<br />
identifying the highest integrity copy is more<br />
straightforward and it also provides indexing to<br />
identify potential issues.<br />
The third "must-have" ability is rapid data<br />
recovery. This is obvious, but it's easier said<br />
than done. When a business experiences a<br />
data disaster, time is of the essence. They can't<br />
wait for days or weeks to recover a known<br />
good data copy. Even six hours of downtime is<br />
too much. Recovery should ideally take<br />
minutes to avoid a negative impact on the<br />
business. For this reason, experts measure how<br />
quickly you can recover your data and the<br />
quality of the data. Can you bounce back from<br />
a cyberattack quickly? Would your employees<br />
and customers notice if you were hit by a<br />
malware incident?<br />
HALF OF UK BUSINESSES EXPERIENCED<br />
A CYBERATTACK IN 2023<br />
The Government's research says it all:<br />
cyberattacks are taking place all the time and<br />
the latest study shows that 1 in 2 businesses<br />
are being affected. 40% of the attacks involved<br />
ransomware. As data becomes ever more<br />
important as a business asset, we can expect<br />
that these types of data disasters will become<br />
even more commonplace.<br />
Even though your business might not be able<br />
to completely avoid a malware or ransomware<br />
attack, you can avert a full blown disaster and<br />
avoid the disruption they cause. By protecting<br />
your business with the three disaster recovery<br />
must haves - immutable snapshots, fenced<br />
forensic environments and advanced cyber<br />
scanning and rapid recovery - you will have<br />
done everything possible to mitigate this risk.<br />
More info: www.infinidat.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
29
TECHNOLOGY: AREAL DENSITY<br />
TACKLING THE DATA DELUGE<br />
AREAL DENSITY<br />
TECHNOLOGIES ARE PAVING<br />
THE WAY FOR A WHOLE NEW<br />
GENERATION OF DATA<br />
CENTRES, SAYS B.S. TEH, CHIEF<br />
COMMERCIAL OFFICER,<br />
SEAGATE<br />
Businesses need data to fuel their<br />
growth, drive innovation, and<br />
enhance the customer experience.<br />
Fuelled by the AI boom, data demand is<br />
growing exponentially and IDC ('Worldwide<br />
IDC Global DataSphere Forecast, 2023-<br />
2027: It's a Distributed, Diverse, and<br />
Dynamic (3D) DataSphere')predicts the<br />
global datasphere will reach a massive<br />
291ZB in 2027.<br />
As the volume and velocity of data soar,<br />
many companies across diverse industries<br />
are unable to fully exploit the opportunities<br />
presented by today's data-driven world.<br />
They can only capture and use a small<br />
percentage of the data they generate and<br />
face the problem of storing all their data<br />
successfully.<br />
The challenge is for data centres to meet<br />
the escalating data needs of enterprises,<br />
while finding more sustainable ways to<br />
scale against restricted space, energy<br />
usage, and cost.<br />
MIND THE (DATA STORAGE) GAP<br />
In this age of AI, cloud and data centre<br />
customers have raced to invest in AI to<br />
deliver their services in new ways. They have<br />
initially focused on building out compute<br />
and AI architecture. Once the infrastructure<br />
is created, data storage and management<br />
requirements will accelerate rapidly and<br />
there is the risk these may even become<br />
overwhelming. To overcome these<br />
challenges, the issue of data storage<br />
capacity is more critical than ever for data<br />
centre operators.<br />
The immediate solution for many hard<br />
drive manufacturers for boosting data<br />
storage capacity within data centres is to<br />
increase the number of discs within them.<br />
But given the upward trajectory of data<br />
demand - to potentially the point of<br />
complete overload - this approach simply<br />
won't be sustainable in the long term.<br />
Each disc in a hard drive requires many<br />
materials, including non-renewable<br />
resources. The more discs added, the more<br />
it costs to build, and considerably increases<br />
the amount of floor space needed. Every<br />
extra disc also increases power<br />
consumption by up to 12.5%. When scaled<br />
in a data centre, that results in huge cost<br />
implications for power alone. The way to<br />
ensure the greatest efficiency of cost, space<br />
and energy usage by data centres is by<br />
boosting areal density.<br />
MEETING THE DEMANDS OF<br />
TODAY'S DATA-DRIVEN<br />
APPLICATIONS AND SERVICES<br />
In simple terms, areal density means<br />
expanding the amount of data each disc<br />
can hold. And being composed of fewer<br />
30 STORAGE May/June 2024<br />
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MAGAZINE
TECHNOLOGY: AREAL DENSITY<br />
"The immediate solution for many hard drive manufacturers<br />
for boosting data storage capacity within data centres is to<br />
increase the number of discs within them. But given the<br />
upward trajectory of data demand - to potentially the point<br />
of complete overload - this approach simply won't be<br />
sustainable in the long term. Each disc in a hard drive<br />
requires many materials, including non-renewable<br />
resources. The more discs added, the more it costs to build,<br />
and considerably increases the amount of floor space<br />
needed. Every extra disc also increases power consumption<br />
by up to 12.5%. When scaled in a data centre, that results<br />
in huge cost implications for power alone."<br />
discs means less materials and less power<br />
are required. Data is more densely<br />
compacted on storage media, which<br />
supports faster read and write speeds. This<br />
solution improves the overall performance<br />
and responsiveness of data centres,<br />
ensuring they can meet the growing<br />
demands of today's data-driven applications<br />
and services.<br />
With the ability to store more data in a<br />
smaller space, data centres can optimise<br />
their physical footprint, meaning reduced<br />
power consumption and cooling<br />
requirements. This not only contributes to<br />
substantial cost savings but also aligns with<br />
the global imperative to build sustainable<br />
and environmentally conscious technology<br />
infrastructure.<br />
MAXIMISING DATA STORAGE<br />
CAPACITY<br />
Looking ahead, storing, accessing, and<br />
leveraging vast quantities of data will be<br />
essential for driving innovation and taking<br />
advantage of the full potential of digital<br />
technology.<br />
Companies worldwide are reliant on<br />
having the right data centre infrastructure<br />
in place to fully exploit the real value of<br />
all this available data. However, one of<br />
the core management challenges derives<br />
from the complexities of storing and<br />
managing scattered data. By residing in<br />
multiple locations, data often sprawls,<br />
extending through endpoints, the edge,<br />
and multiple clouds. This means<br />
businesses may be missing out on new<br />
data-driven opportunities and potential<br />
revenue.<br />
Rather than immediately expand their<br />
data storage capacity, enterprise data<br />
centres should first look to see how<br />
effectively data is being stored. They<br />
ultimately need to ensure that collected<br />
data will be usable for their customers.<br />
Attempting to capture all available data,<br />
however, would strain existing IT<br />
infrastructure and escalate costs. That's<br />
one of the many reasons why enterprises<br />
need to review their data management<br />
strategy. For example, the identification<br />
and classification of data at the start of its<br />
lifecycle ensures faster data pruning,<br />
which results in lower cost implications.<br />
The future of mass capacity is happening<br />
today. Areal density technology will play a<br />
key role at scale in tackling the everincreasing<br />
global datasphere. This<br />
innovation will lie at the heart of hard<br />
drive product evolution and development<br />
through the next decade and beyond.<br />
Ensuring data will remain accessible and<br />
secure, but not at the cost of the planet.<br />
More info: www.seagate.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
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31
MANAGEMENT: DATA PROTECTION<br />
DON'T BUNGLE YOUR BACKUPS<br />
JON FIELDING, MANAGING DIRECTOR, EMEA APRICORN, DESCRIBES HOW FAILING TO IMPLEMENT<br />
THE RIGHT BACKUP STRATEGY CAN COMPROMISE DATA RECOVERY<br />
Defence, prevention, mitigation. When it<br />
comes to cybersecurity, many still think<br />
in a castle-and-moat manner.<br />
While fortifying your outer walls and thwarting<br />
any attackers who breach them might seem<br />
like a foolproof strategy, relying solely on this<br />
approach is no longer sufficient in today's<br />
rapidly evolving landscape.<br />
Security practices focused on detecting and<br />
eliminating threats such as endpoint detection<br />
and<br />
response (EDR) undoubtedly have a key role<br />
to play. However, it must be made clear that<br />
they form just one piece of a broader<br />
cybersecurity puzzle.<br />
Time and time again, we see examples of<br />
companies that considered their security<br />
strategies to be watertight, leaking under<br />
pressure. Why? Well, the simple fact of the<br />
matter is that even the most cyber-savvy<br />
enterprises will never be 100% secure.<br />
Today we're faced with highly complex<br />
environments that continue to change and<br />
evolve. And as the building blocks of the<br />
digital landscape shift and move, cracks<br />
emerge that threat actors look to find and<br />
exploit. In 2023 alone, according to the<br />
Qualys Threat Research Unit (TRU) as<br />
many as 26,447 vulnerabilities were<br />
disclosed - an increase of 1,500 CVEs<br />
on the previous year. Further, it's<br />
estimated that 25% of high-risk<br />
vulnerabilities were exploited on the<br />
same day that they were published.<br />
The point is, no matter how robust<br />
or prepared a company may be,<br />
there is always a chance that<br />
malware will get in, or a user will<br />
make an error that results<br />
in the loss of businesscritical<br />
data.<br />
CURRENT<br />
STRATEGIES ARE<br />
INADEQUATE<br />
For this reason,<br />
recovery is just as<br />
important as<br />
detection and<br />
response in security<br />
strategies. Here,<br />
most firms will have<br />
established<br />
backups as a means of recovering data when<br />
faced with attacks - a vital tool to lean on,<br />
especially with ransomware attacks on the up.<br />
In fact, according to Apricorn's annual survey<br />
of security leaders, nearly a quarter (24%) of<br />
respondents stated that ransomware has been<br />
the main cause of a data breach at their<br />
organisation - an increase from 15% last year.<br />
The ability to leverage backups in quickly<br />
restoring information and systems following a<br />
ransomware attack can be the difference<br />
between recovery and collapse. Given that<br />
Statista estimates that the average length of<br />
downtime following an incident can be as<br />
high as 26 days, and the fact that the hourly<br />
cost of downtime now exceeds $300,000 for<br />
90% of firms, it is clear that any delay can<br />
result in astronomical costs which are<br />
capable of toppling even the most financially<br />
secure enterprises.<br />
However, given the stakes, it is therefore<br />
equally concerning that those backup<br />
strategies adopted by organisations are<br />
proving to be increasingly inadequate.<br />
According to the Apricorn survey, only 27% of<br />
the 90% of companies that had been forced to<br />
turn to their backup system were able to<br />
recover all their data in 2023 - a significant<br />
drop from 45% in 2022.<br />
MANUAL BACKUP IS UNRELIABLE<br />
Interestingly, security leaders are aware of<br />
these shortcomings. Almost a third (32%) of<br />
the security decision makers that were surveyed<br />
attributed their unsuccessful recovery to a lack<br />
of robust backup processes - up from 2% in<br />
2022. Further, 22% also admitted that they<br />
don't have sufficiently robust backups in place<br />
to allow rapid recovery from any attack.<br />
While it's promising that security leaders are<br />
aware of their flaws, the fact that two out of<br />
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MAGAZINE
MANAGEMENT: DATA PROTECTION<br />
"Almost a third (32%) of the security decision makers that were surveyed attributed their<br />
unsuccessful recovery to a lack of robust backup processes - up from 2% in 2022.<br />
Further, 22% also admitted that they don't have sufficiently robust backups in place to<br />
allow rapid recovery from any attack. While it's promising that security leaders are aware<br />
of their flaws, the fact that two out of three of those companies which needed to leverage<br />
backups were unable to recover all their data is worrying."<br />
three of those companies which needed to<br />
leverage backups were unable to recover all<br />
their data is worrying.<br />
One of the reasons why this gap is growing<br />
may be that organisations are turning away<br />
from technology-backed practices. Indeed, the<br />
survey reveals that backups were automated at<br />
just half (50%) of companies - a drop from<br />
93% in 2022. Further, manual backups are<br />
now carried out at 48% of companies, up<br />
significantly from just 6% in 2022.<br />
This dramatic shift to manual backups is likely<br />
to be underpinned by IT teams' desire to give<br />
their employees greater autonomy over routine<br />
tasks. And while, in theory, asking employees<br />
to make local backups of their data is a good<br />
thing, especially when working remotely, it is<br />
far from foolproof.<br />
Indeed, relying on manual backups is a<br />
strategy that relies on employees remembering<br />
to make them - and to make them correctly. If<br />
they don't, then firms may find themselves in a<br />
position where they are unable to recover<br />
business critical data.<br />
A MULTI-LAYERED RECOVERY<br />
STRATEGY<br />
For greater guarantees, organisations must<br />
ensure they are creating automated backups<br />
to a central location. Yet this shouldn't be the<br />
only method that enterprises rely upon. If any<br />
one single form of backup is either<br />
compromised, or fails to work when called<br />
upon, then organisations will find themselves<br />
unable to recover at speed as intended.<br />
Currently, the percentage of companies that<br />
back up both central and personal<br />
repositories is still relatively low, standing at<br />
38% across both automated and manual<br />
approaches. In other words, too many<br />
companies remain at risk of single points of<br />
failure. Instead, a combination of backup<br />
strategies should be embraced.<br />
Here, the 3-2-1 rule is accepted as best<br />
practice, dictating that an enterprise has at<br />
least three copies of data, stored on at least<br />
two different media, of which at least one is<br />
offsite. With such a setup, if one copy is<br />
compromised, then two others will still be<br />
available for a quick and full restoration of<br />
data. For an added layer of security, it's also<br />
recommended that the offsite backup is an<br />
offline copy, such as an encrypted, removable<br />
hard drive or USB that is completely<br />
disconnected from the central network.<br />
The ability to encrypt such drives is key.<br />
According to IBM's latest Cost of Data<br />
Breach Report, it is one of the most<br />
impactful ways in which enterprises can<br />
reduce the total cost of data breach, driving<br />
savings exceeding $220,000 per breach.<br />
Should an unauthorised individual manage<br />
to get their hands on a copy of the data,<br />
then encryption will ensure that the<br />
information remains unreadable.<br />
BAKING IN ATTACK SIMULATIONS AND<br />
PHYSICAL PLAYBOOKS<br />
Once each aspect of this more comprehensive<br />
backup strategy is in place, it is important to<br />
rigorously test the process itself on a regular<br />
basis. Here, carrying out breach and attack<br />
simulations can be highly insightful, as they<br />
can highlight any issues or shortcomings<br />
proactively to ensure that backups work<br />
effectively should a real crisis arise.<br />
It's also worth building a physical playbook<br />
that details backup processes on a step-bystep<br />
basis. By outlining exactly how the<br />
involved technologies should be used, where<br />
backups are located, and other key<br />
information that's required for an effective<br />
recovery, enterprises can ensure they are<br />
always able to execute effectively - even if key<br />
security or IT staff are absent during an attack.<br />
By diligently implementing and adhering to<br />
each of these recommended steps,<br />
organisations can significantly enhance their<br />
recovery strategies.<br />
And it's imperative that they do so now. With<br />
tens of thousands of new vulnerabilities arising<br />
every year, enterprises cannot solely rely on<br />
detection and response solutions. Indeed, the<br />
investments required to develop an effective<br />
recovery strategy will pale in comparison to the<br />
potential costs stemming from service<br />
disruptions, data loss, reputational damage<br />
and fines resulting from ransomware attacks.<br />
It is therefore crucial for firms to prioritise<br />
business continuity, ensuring they are<br />
adequately prepared to respond promptly and<br />
effectively to any breaches that may occur.<br />
More info: www.apricorn.com<br />
www.storagemagazine.co.uk<br />
@STMagAndAwards May/June 2024<br />
STORAGE<br />
MAGAZINE<br />
33
RESEARCH: CLOUD ADOPTION<br />
MULTI-CLOUD FLEXIBILITY GROWS IN APPEAL<br />
NUTANIX HAS ANNOUNCED THE FINDINGS OF ITS SIXTH ANNUAL ENTERPRISE CLOUD INDEX (ECI)<br />
SURVEY AND RESEARCH REPORT, WHICH MEASURES GLOBAL CLOUD ADOPTION AND RELATED TRENDS<br />
The 2024 ECI report reveals that 84% of<br />
UK respondents are adopting a "cloud<br />
smart" stance, placing the applications<br />
and workloads in data centres, multiple clouds,<br />
the network edge and wherever they feel is the<br />
best match for them.<br />
In the UK, hybrid multicloud models are set to<br />
increase from 19 per cent today to 26 percent<br />
over the next three years with use of multiple<br />
public clouds set to increase from 11<br />
per cent today to 46 per<br />
cent in one<br />
to three years, the research panel said. That<br />
latter number is well ahead of EMEA and<br />
global figures. The top five drivers of<br />
deployment platform choice are performance<br />
(55%), cost management (53%), data<br />
sovereignty/privacy (44%),<br />
ransomware/malware protection (33%) and<br />
flexibility (33%). Other factors included support<br />
for sophisticated data services such as backup<br />
and snapshots, ability to deploy AI optimally,<br />
and sustainability.<br />
Another key criterion was application<br />
migration support with 85% of the audience<br />
indicating that they swapped platforms for<br />
apps in the previous 12 months for<br />
reasons including costs, capacity<br />
management, data security,<br />
performance and access to<br />
innovation.<br />
As for threats, ransomware remains a<br />
key concern with 50% of respondents<br />
listing it as a key C-level concern and 42%<br />
saying recovering from attacks can take<br />
days or even weeks.<br />
Key findings from this year's report<br />
include:<br />
The UK will far surpass the global<br />
average in the next one to three years<br />
when it comes to use of multiple public<br />
clouds. Their use is forecast to increase<br />
to 46% over the next 1-3 years,<br />
compared to 26% globally.<br />
Performance and cost are #1 & #2<br />
drivers of infrastructure choice, higher<br />
than global and EMEA averages. The UK<br />
ranked data sovereignty and privacy as its<br />
#3 choice, behind performance and cost. UK<br />
focus on cost is worth a call-out, especially<br />
compared to the global and EMEA averages,<br />
where cost was placed last in the rank-order.<br />
87% of UK organisations moved/migrated<br />
apps across environments in the last 12<br />
months. IT decision makers in the UK indicate<br />
a unique set of priorities, ranking "capacity<br />
concerns," and "cost concerns" as their top two<br />
reasons for application migration. Arguably,<br />
the UK is also an application migration<br />
laggard. Globally and across EMEA, 95% of<br />
organisations say they moved/migrated<br />
applications in the last 12 months. The UK is<br />
8% lower than both global and regional<br />
averages, at 87%. Application migration seems<br />
to be less of a priority, and is executed for cost<br />
and efficiency reasons, rather than reasons<br />
associated with security and integration.<br />
Just 59% of UK organisations fully recover from<br />
ransomware attacks within hours. When looking<br />
at ransomware recovery by region, distribution<br />
of recovery times is relatively similar with slight<br />
differences in proportions of organisations able<br />
to recover within hours vs days. The UK indicates<br />
a significantly higher proportion of respondents<br />
saying their organisation recovered from<br />
ransomware attack within hours, at 59%. In fact,<br />
it was the highest incidence of this choice out of<br />
any country surveyed by a wide margin.<br />
"The research shows IT in a state of flux," said<br />
Rowen Grierson (pictured), Senior Director and<br />
General Manager, UK&I at Nutanix. "Leaders<br />
have a host of factors competing for attention<br />
from the menace of ransomware to data,<br />
workload and application manageability, and<br />
the sustainability mandate. The solution many<br />
are pursuing is the ultimate flexibility of hybrid<br />
multicloud. This is a progressive and pragmatic<br />
position to hold but they also need the<br />
management consoles and controls to<br />
orchestrate and secure their estates."<br />
More info:<br />
www.nutanix.com/enterprise-cloud-index<br />
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