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<strong>Capability</strong> <strong>Document</strong><br />

Content 01<br />

Company<br />

02<br />

Operations<br />

Client Implementation Plan<br />

Client Engagement<br />

Client Management<br />

Step by Step Execution<br />

Recruitment Guide<br />

Partners<br />

Insurance<br />

Screening<br />

Finance<br />

Products<br />

04<br />

FAQ & Annexures<br />

FAQ<br />

Annexures<br />

Annexure 1 - Certificate of Incorporation<br />

Annexure 2 - W9 Certificate<br />

Annexure 3- NMSDC Certificate<br />

About Verve Corporation<br />

Strategy<br />

Goal<br />

Mission Statement<br />

Organization Structure<br />

Team<br />

03<br />

Conclusions<br />

Candidate Placement<br />

Client Showcase<br />

Turnover<br />

Testimonials<br />

Participations<br />

Benefits


Part 1


About Verve Corporation<br />

Verve Corporation - The Organization<br />

Verve Corporation Inc, is a National Minority Supplier Development Council (NMSDC) certified<br />

Minority Business Enterprise. It was incorporated in the state of Delaware, USA in July 6th, 2009.<br />

Verve's headquarter: 17819 Stuebner Airline Rd St D, Spring, TX 77379, USA<br />

It has an additional off-site unit in Pune, India.<br />

Verve is today recognized as one of the fastest growing staffing firms offering end-to-end staffing<br />

services to both IT & Non-IT sector in the areas of :-<br />

Legal<br />

Engineering<br />

Administrative<br />

Media<br />

$<br />

IT<br />

Energy<br />

Non<br />

Clinical<br />

$<br />

Professional<br />

IT<br />

Accounting & Finance<br />

Administration<br />

Energy<br />

Manufacturing<br />

Media<br />

Professional<br />

Healthcare<br />

Clinical<br />

Non- Clinical<br />

Legal<br />

Light & Heavy Industry<br />

Marketing<br />

Engineering<br />

Sales & Marketing<br />

Over seven years, Verve has placed numerous proficient W2 consultants' professionals all across<br />

United States.<br />

Our professionals serve clients across United States. Verve is currently serving some of the fortune<br />

500 clients across above verticals.<br />

3


Our Strategy<br />

To prove our capabilities, commitment and work towards becoming a “Vendor of Choice” by<br />

providing various skills across geographical locations by gaining the confidence of majority of<br />

the client managers.<br />

Verve Corporation's strategy then would be to go up the value chain by providing other<br />

turnkey solutions and work strategically with the client to reduce costs, increase productivity,<br />

take up off site work that will let the client focus in its core business area and become a true<br />

“partner” rather than just a vendor.<br />

Our Goals<br />

Verve Corporation has a clear focus to become one of the client's top 5 partners/vendors<br />

within the first 3 years of the relationship and then become the Client's Most Preferred<br />

Partner – We have succeeded immensely in this regard. To most of our clients, we have<br />

been recognized as their top 5 vendors.<br />

Year-wise goals:-<br />

Year 1<br />

As a Prime Supplier for providing Temporary Labor integrate processes and fill<br />

up large percentage of open positions. Develop business models that bring value addition.<br />

Year 2<br />

To become a top 5 vendor for the client<br />

Year 3<br />

and on<br />

To achieve & maintain the top 5 vendor status while providing other value added services.<br />

Our Mission Statement<br />

To become a vendor of choice to all our clients by providing<br />

exceptional performance of our people and the innovative<br />

nature of our approach to solving business challenges.<br />

4


Organization Structure<br />

Organization Structure<br />

Operations Sales Support<br />

Operations<br />

Account<br />

Manager<br />

Compliance Payroll Team Lead<br />

On-boarding<br />

<strong>Document</strong>ation<br />

Time Sheet<br />

Handle Global<br />

recruitment team<br />

Recruiters<br />

Recruiters<br />

Recruiters<br />

Recruiters<br />

Recruit, assess and<br />

hire top talent<br />

5


Sales & Business Development<br />

Sales & BD<br />

Ms. Shital<br />

RFP/ RA<br />

Co-ordination with<br />

new & existing<br />

clients<br />

M/s Sales<br />

Ms. Priya<br />

Ms. Amruta Mr. Vishwas Mr. Ramesh<br />

Sales & BD Sales & BD Sales & BD<br />

Website, Newsletter,<br />

Campaign, lead<br />

generation<br />

Brochure, Lead<br />

Generation,<br />

Supplier Diversity<br />

Website, Newsletter,<br />

lead generation<br />

Support<br />

Mrs. Archana<br />

RFP / RFI<br />

HR<br />

Administration<br />

Mr. Rajesh<br />

RFP / RFI<br />

Ms. Manisha<br />

RFP / RFI<br />

Legal<br />

Finance<br />

Mr. Rahul<br />

RFP / RFI<br />

6


Team<br />

Mr. Shambhoo Phalke<br />

CEO<br />

Mr. Shambhoo Phalke as a CEO introduces innovative<br />

marketing solutions for building new clients and<br />

making recommendations to the board, he has also<br />

been responsible for bringing the organization to the<br />

forefront.<br />

Mr. Nikhil Kawoor<br />

Team Lead- Verve Global Services Pvt. Ltd.<br />

Mr. Nikhil Kawoor as a team leader he manages staff,<br />

mentor all team members and maintain candidate<br />

and client relationships.<br />

Mrs. Archana Ambike<br />

HR & Recruitments<br />

Mrs. Archana Ambike works as an integral part of the<br />

operations team, assisting the managers in<br />

monitoring performance of employees, managing<br />

incentives, and bringing changes to ensure smooth<br />

process of operations.<br />

Mr. Abhijeet Dale<br />

Finance Executive<br />

Mr. Abhijeet Dale is a financial professional who looks<br />

after the monthly timesheet and payroll management<br />

and reconciling accounts.<br />

$<br />

+<br />

-<br />

=<br />

Ms. Shital Sandil<br />

Sales & Business Development<br />

Ms Shital Sandil as a business development executive<br />

nurtures relationships with existing clients and<br />

develop new business opportunities.<br />

Ms. Manisha Kanojia<br />

Head – Legal & Corporate Affairs<br />

Ms. Manisha Kanojia heads the Legal & Compliance<br />

unit. She has also been responsible for heading the<br />

Incorporation of subsidiaries in London, Singapore,<br />

Malaysia, USA, Dubai and its legal compliance.<br />

Mr. Rajesh Agrawal<br />

Administration<br />

Mr. Rajesh Agrawal interfaces successfully with all<br />

other departments in the organization for smooth<br />

functioning.<br />

Mrs. Sheetal Shinde<br />

MIS Executive<br />

Mrs. Sheetal Shinde prepares and maintains the MIS<br />

report of the operations team.<br />

7


Part 2


Client Implementation Plan<br />

Verve handles the client in two seamless steps<br />

1. Client Engagement 2.<br />

Client Management<br />

Client Engagement<br />

The client engagement is on two fronts.<br />

Associate Vendor ContractsCoordinator<br />

Client Hiring Manager<br />

Associate Vendor<br />

Contracts Coordinator<br />

Client Hiring Manager<br />

Sales & Business<br />

Development<br />

Dedicated Account<br />

Manager<br />

With Associate Vendor Contracts Coordinator:<br />

Verve's Sales and business development team interacts with the client's associate vendor contracts<br />

team for managing the overall relationship of the account and a smooth handover of the account<br />

from sales to operations team.<br />

With Client Hiring Manager:<br />

Verve's Account Manager interacts with Client hiring manager on a daily basis to build a strong<br />

relationship with client and participate in resolution of all issues related to Client<br />

Verve Corporation assigns a seasoned Dedicated Account Manager, supported by Delivery Leads,<br />

Recruiters, Client Service Representatives, Resource Managers and a Sales Admin team to Client.<br />

Verve Corporation Solution has clearly defined policies to work closely with its clients and hence<br />

believes in allocating dedicated teams to Client. The goal is to provide undivided attention and care<br />

to every Verve Corporation Solution relationship.<br />

7


Client Management<br />

Delivery Lead<br />

Compliance and<br />

Employee Relations<br />

Sr. Recruiter<br />

Sr. Recruiter<br />

Payroll Team<br />

On-boarding<br />

Team<br />

Recruiter<br />

Recruiter<br />

This Client specific Account Team is responsible to build and maintain strategic partnerships with<br />

Client and develop the best possible understanding of their business and staffing requirements<br />

Account Managers:<br />

Our Account Managers have an average of 12 years of experience He/ Sheis an extension of the Verve<br />

Corporation Solution Executive Management team. The roles and responsibilities of these Account<br />

Managers include but are:<br />

Interaction with the client Hiring / Account Managers<br />

Identify and manage client's requirements<br />

Balancing longer-term strategic issues and resolving day-to-day tactical issues<br />

Provide integrated and error free-services to the client<br />

Effective Resource Management<br />

Building relationship with client.<br />

Has direct accountability to the Verve Corporation Solution Management<br />

Delivery leads:<br />

Our delivery leads have an average of 10 years of industry experience in the IT/Non-IT staffing and<br />

related fields. He / She are a single point of contact for the Account management for global delivery of<br />

resources and assigned minimum two global delivery teams of senior and junior recruiters to<br />

supervise.<br />

The roles and responsibilities are:<br />

Manage the Global Delivery Team.<br />

Manage candidates throughout the interview and on boarding process.<br />

Attend review and internal meetings with Verve Corporation team.<br />

First level for escalation of problems/issues for internal Verve Corporation review.<br />

Present all required reports atregular frequency to Verve Corporation Account Manager.<br />

Global Delivery Team:<br />

Verve has a dedicated talent acquisition team with deep background of sourcing, identifying,<br />

screening and recruiting professionals for all sectors. Our recruiters are skilled professional and their<br />

thorough proficiency enables them to target quality and safe candidates. Our global delivery team<br />

comprises of an amalgamation of senior and junior recruiters. Each team has minimum 2 senior<br />

recruiters and 5 -7 junior recruiters.


Senior Recruiter:<br />

Our Senior recruiters have over 5 plus years of experience as recruiters with solid understanding of<br />

recruiting process and minimum 2 years of experience as technical recruiters. They possess good<br />

written and oral communication skills with the ability of detect the right talent.<br />

The roles and responsibilities are:<br />

Collaborate with the delivery lead to plan and implement effective recruiting strategies for clients.<br />

Understand the client company, the market they are in, the products they produce, the strategic<br />

direction of the company, and the specifics surrounding the role we are working to fill.<br />

Serve as an ambassador of our firm when reaching out to candidates; cold calling candidates for<br />

positions and acting professionally in representing the firm.<br />

Identify and the best mix of resources to source top talent – using our research function, job<br />

boards, web searches, and industry-specific sources.<br />

Develop position-specific screening questionnaires.<br />

Recruit, assess and hire top talent.<br />

Identify, screen and present top talent to clients.<br />

Manage candidates throughout the interview process.<br />

Leverage candidate tracking systems to ensure future searches leverage all data gathered<br />

during the process.<br />

Negotiate and present offers and close selected candidates<br />

Provide excellent client management service<br />

Participate in client meetings and in business development strategy sessions.<br />

Junior Recruiters:<br />

Our junior recruiters have minimum 2 years of recruitment experience in US Staffing. They have<br />

excellent interpersonal, consulting, diplomacy, and conflict-resolution skills.<br />

The roles and responsibilities are:<br />

Work closely with delivery lead to develop position profile and to understand overall needs and<br />

requirements. (Description, salary, timing, expectations, etc).<br />

Create a comprehensive job description based on hiring manager specifications to be used to<br />

present to candidates.<br />

Develop appropriate sourcing strategies for each role.<br />

Identify and the best mix of resources to source top talent – using our research function, job<br />

boards, web searches, and industry-specific sources.<br />

Recruit, assess, identify, screen and present top talent to clients.


Compliance and Employee Relations:<br />

The compliance and the employee relations unit workscollaboratively with the Account Manager.<br />

This team is segregated into two units<br />

On-boarding Team:<br />

The On-boarding takes care of on-boarding process of a candidate.<br />

The roles and responsibilities:<br />

Coordinate with candidate for on-boarding process.<br />

Educate candidate about on-boarding process and required documents.<br />

Collect required documents and information from candidate and conduct the screening<br />

(background check and drug test).<br />

Follow up with our screening partners regarding the background and drug reports.<br />

Present all required documents and screening reports of candidates to client's compliance team.<br />

Payroll Team:<br />

Payroll team takes care of payroll of on-boarded candidates.<br />

The roles and responsibilities:<br />

Keep track of the “Time Sheets” of on-boarded candidates.<br />

Remind candidates to make sure they enter their accurate time sheets and get it approved by their<br />

reporting managers in time.<br />

Coordinate with the account manager regarding any issue related to time sheets of the<br />

candidates.<br />

Coordinate with the CPA on a weekly basis to process the payroll and paystubs of the candidates.<br />

Email the paystubs to the candidates on weekly basis.


Client implementation - Step by Step Execution<br />

Step 1<br />

On contract sign-off, VERVE assigns/names a dedicated Account Manager to represent and<br />

manage the entire Client Account.<br />

Step 2<br />

A dedicated team comprising of Delivery Lead(s), Sr. Recruiters and junior recruiters will<br />

deploy to support and fulfill the client needsexclusively. The Account Manager has direct<br />

access to various other support teams which are sales and business development,<br />

compliance and employee relations and finance team.<br />

Step 3<br />

VERVE initiates and arranges for kick-off and a team introduction session between Client's<br />

program managers and point of contacts with the respective VERVE delivery team<br />

members. Program goals and initiative are discussed in detail to help better understand the<br />

Client Contingent Workforce program and needs.<br />

Step 4<br />

Verve initiates the training for the Global Delivery Team and the compliance team. The<br />

training includes a….<br />

Detailed insight about the client<br />

Its staffing needs<br />

Types of positions the client is targeting Brief understanding of the location they cover<br />

Dpecific challenges and specifications Code of conduct<br />

The recruiters along with the delivery lead and compliance team go through the vendor<br />

management portal training<br />

Step 5<br />

The Account Manager then initiates the mapping of all Client on-boarding requirements.<br />

This creates the entire backbone of the Client specific process in compliance with Client's<br />

needs. He along with the compliance team coordinates with the Client representatives to<br />

map all the on-boarding needs such as on boarding documentation, drug testing,<br />

background checks and verification, compensation requirements etc.


Recruitment Guide<br />

Verve follows two different hiring processes:<br />

1. Pro Active Hiring 2.<br />

Client Based Hiring<br />

Pro Active Hiring<br />

References<br />

Check<br />

Present to<br />

Internal Tech<br />

Panel<br />

Select,<br />

Issue offer &<br />

hire for your<br />

future needs<br />

9<br />

8<br />

Coordinate<br />

with<br />

Candidate<br />

10<br />

7<br />

For Future<br />

Job<br />

Specification<br />

1<br />

Sourcing<br />

6<br />

Shortlist<br />

and<br />

Select<br />

2<br />

5<br />

Sourcing<br />

Candidates<br />

3<br />

4<br />

Assess<br />

Screening<br />

Candidates<br />

Interviewing<br />

Candidates<br />

Successful<br />

Placement<br />

Based on the forecast and trends that emerge from Verve Corporation's Global Information System<br />

(GIS), Verve Corporation recruits professionals locally about 30 miles from client location by<br />

considering fact on pay rate – low end recruitment which is affordable to prevent any back offs.<br />

This process is currently being used for our healthcare clients.<br />

Client Based Hiring<br />

Client<br />

Interview &<br />

Selection<br />

Present to<br />

Client<br />

References<br />

Check, On<br />

Boarding<br />

9<br />

8<br />

Coordinate<br />

with<br />

Candidate<br />

10<br />

7<br />

Job<br />

Specification<br />

1<br />

Sourcing<br />

6<br />

Shortlist<br />

and<br />

Select<br />

2<br />

5<br />

Analysis<br />

of Job Spec<br />

and Sourcing<br />

Candidates<br />

3<br />

4<br />

Assess<br />

Screening<br />

Candidates<br />

Interviewing<br />

Candidates<br />

Successful<br />

Placement<br />

Based on requirements received from the clients, the account managers and recruiters initiate a<br />

Search, Qualify, Select and Hire process followed by a careful screening of the candidates by our<br />

business/ behavioral experts.<br />

7


Partners<br />

$<br />

A successful company has a chain of partners to boast off, who help the company deliver accurate<br />

results. Each of Verve's partners is carefully picked up on stringent evaluation of its partners. They<br />

are not only good in what they do, but also are quick to requirements with minimum amount of<br />

response times. Process changes and adaptations are thus quickly resolved.<br />

Finance Partners:<br />

Our financial partners maintain viability in the present while taking a proactive approach to achieve<br />

our future goals. This requires open communication to reach an understanding of our needs,<br />

thorough research, and sound analysis. Our financial partners are dedicated to meet these goals<br />

with high standards of excellence and professionalism.<br />

MD & Associates, LLP - CPA:<br />

For years, MD & Associates, LLP has been providing quality, personalized financial guidance to our<br />

business. MD & Associates, LLP 's expertise ranges from basic tax management and accounting<br />

services to more in-depth services such as Sales Tax, TWC & IRS audits, financial statements, and<br />

financial planning.<br />

Bridgeport capital Services:<br />

As a growing business, much of our success depends on reliable, steady cash flow. Bridgeport<br />

Capital Services provides us premier accounts receivable factoring services to help us get the cash<br />

which we need to grow when we need it most. They are uniquely positioned and qualified to handle<br />

all credit needs. They have the right program for the way we operate. They provide us the strategic<br />

counseling that helps us make the right moves at the right time.


Insurance Partners:<br />

To operate in a dynamic business environment, we need access to a range of insurance consulting<br />

services which is expansive and designed to encompass all of our growing needs.<br />

The Insurance Exchange, Inc:<br />

The highly trained professionals of The Insurance Exchange Inc provide exceptional, personalized<br />

service through the use of dedicated account teams. They bring together the pieces of the<br />

insurance puzzle to provide us with sophisticated insurance solutions utilizing all available options.<br />

Our insurance providers are:<br />

Valley Forge Insurance Co.<br />

Continental Casualty Company<br />

Hartford Fire Insurance Co.<br />

Travelers Casualty & Surety Co.<br />

Insurance Policies and Coverages<br />

Insurance Policy<br />

Policy Limit<br />

Commercial General Liability<br />

Workers Compensation and Employers' Liability<br />

Automobile Liability<br />

Technical Errors and Omission Liability<br />

Employment Practice Liability<br />

Umbrella Policy and Excess Liability<br />

$ 2 Million<br />

$ 1 Million<br />

$ 1 Million<br />

$ 3 Million<br />

$ 1 Million<br />

$ 10 Million<br />

Screening Partners:<br />

We know how critical the hiring process is today. Quite literally, the next person we hire could be the<br />

reason for our company's success or failure.This is the reason why we have dedicated screening<br />

partners who provide us with timely, accurate and cost-effective background checks and drug<br />

testing that help us make those important hiring decisions.<br />

Talentwise:<br />

Talentwise has an enhanced Employment Background Check solution to offer with the most<br />

comprehensive on-demand background check available today.<br />

The Nationwide Employment Background Check includes:<br />

Social Security Number Trace<br />

7-Year National Criminal Database Search<br />

Courthouse Verification of Criminal Database Records (up to 3)<br />

National Sex Offender Registry Check


The Nationwide Employment Background Check is a robust 7-year criminal database search<br />

covering 43 states and the District of Columbia, including courthouse verification of all potential<br />

records associated with the subject. This search also includes SSN trace, a nationwide search of the<br />

National Sex Offender Registry, and the option to add a Federal Criminal Search, Education<br />

Verification, Employment Verification, and Paperless 5-Panel Drug Screening.<br />

Kress:<br />

Kress offers us a customized package, ordering and delivery methods to simplify our hiring process,<br />

maintain continuity and compliance.<br />

The package Kress offers are:<br />

Country Criminal Records Search<br />

National Criminal Records Search<br />

Federal Criminal Record Search<br />

Sex Offender Registry Search<br />

Statewide Criminal Search<br />

Social Security Trace<br />

Driving History and MVR<br />

Education Verification<br />

Employment verification<br />

Commercial driving History<br />

CDLIS (Commercial Driving License Information System)<br />

DOT (Department of Transportation) Employment Verification<br />

Product Partners:<br />

We pride ourselves as a progressive Staffing & Recruiting service partner, offering our clients a<br />

highly accountable and flexible level of service support exceeding the limit of traditional staffing<br />

service.<br />

JOB BOARDS<br />

CareerBuilder :<br />

CareerBuilder is one of the most visited employment website in the United States. We use it for<br />

entry level to mid - level professionals search in IT and Non-IT sector.<br />

Monster :<br />

Monster is one of the most popular career web sites on the internet. It is primarily used for<br />

lower to mid-level requirements and functional roles through resumes search and postings<br />

jobs. It covers almost all the sectors from IT and Non-IT to healthcare and non-clinical.


Health Jobs Nationwide.com :<br />

HJN is the nation's premier niche healthcare and medical jobs website. It gives us access to a wide<br />

range of profiles of qualified physicians, nurses, therapists, and other healthcare professionals<br />

through resumes search and posting jobs.<br />

Dice :<br />

Dice.com is a career website, serves information technology and engineering professionals. We<br />

mainly use Dice for mid – higher level IT & engineering professionals.<br />

DATABASE/ ATS(Applicant Tracking System)<br />

We use to the best applicant tracking systems which provide a central location and database for a<br />

company's recruitment efforts. The two applicant tracking systems used by us are:<br />

Zoniac:<br />

Zoniac is one of the ATS (Applicant Tracking System) we have been using past 5 years. It is a 360<br />

degree applicant tracking system that helps us to make more placements affordably and quickly.<br />

It is a superior product to meet our emerging needs.<br />

Job Diva :<br />

JobDiva is a powerful Applicant Tracking System. It is a full-service provider of the end-to-end<br />

Recruitment and applicant tracking platform.


Part 3


Candidate Placement<br />

Verve Corporation is a truly multi-national Staffing firm. In past 2 years we have successfully placed<br />

many candidates in 22 states.One of the keyadvantages is the reduction in our response time to<br />

Client by ensuring the operations team in India work according to US time zone and covers all the<br />

four time zones. The team is also flexible and changes their timings according to the daylight saving.<br />

This has been extremely successful in reducing the response time without compromising on the<br />

Quality resources.This operation has helped Verve Corporation in further reducing costs and<br />

providing responsive service to our clients and partners.


Client Showcase<br />

Past Clients ( MSP )<br />

Past Clients ( MSP )<br />

End Clients<br />

Agile 1<br />

· Ikon<br />

· Henkel<br />

· PG&E<br />

· Ricoh<br />

· AT&T<br />

Manpower/ Tapfin<br />

Pontoon Solutions Inc<br />

· Saint Gobain<br />

· ConAgra<br />

· United Parcel Services<br />

· Saint Gobain<br />

Current Clients ( MSP )<br />

Pinnacle Group<br />

Computer Aid Inc<br />

DVI Technologies


Collabera


Turnover<br />

2000000<br />

1800000<br />

1600000<br />

1400000<br />

1200000<br />

1000000<br />

800000<br />

600000<br />

400000<br />

200000<br />

0<br />

17,50,000<br />

12,84,057<br />

8,47,131<br />

2,27,476<br />

2013 2014 2015 2016<br />

Revenue<br />

Verve Corporation has grown from a small to a dynamic corporation dedicated to providing the best<br />

staffing solutions for our clients. Despite our growth, we retained our small business ideals and work<br />

with each client to provide the staffing solutions with an emphasis on value.<br />

At Verve, effective execution of the turnaround program launched three years ago has delivered<br />

satisfactory results. Our Revenue grew from 227,476 USD in the FY 2013 to 847, 131 USD in the FY<br />

2014. The company achieved almost 73% increase in revenue over financial year 2014.<br />

Verve's performance capped off a year of solid earnings growth, and we are very pleased with our<br />

strong operating leverage and strategic execution throughout 2015 as well.The company achieved<br />

34% increase in the revenue in 2015 and this helped us attain the tag of a “Million Dollar Company”.<br />

The key to success was the integrated implementation of operational excellence initiatives.<br />

Verve has entered 2016 as a more efficient organization keenly focused on profitability and we<br />

expect our investments and efforts to continue yielding results as we expand Verve's role as a<br />

trusted talent advisor to our clients. We have a clear plan to broadly double our revenue this year.


TESTIMONIALS<br />

Clients<br />

I have worked with Verve for the last 2 years on the second largest MSP account Pinnacle has to<br />

offer. They have been a valued partner ever since. They provide great coverage on all job<br />

requirements they work and the quality of their people are top notch. Verve is great in following<br />

up with consultants and fully vetting them, consistently receives interview requests and offers<br />

and have minimal fall offs. They are great about issue resolution when one arises and working<br />

with the consultants and our partners to ensure success of the account. They are a fantastic<br />

supplier to work with and I highly recommend their business.<br />

- Andrew Bass - Program Director, Pinnacle Group<br />

Candidates<br />

What I appreciate most about working with Saad and his team is their ability to cut through<br />

the predictable politics of a project, you all keep me happy, and you deliver the expected results<br />

and then some. Your staff is extremely competent and knowledgeable in their field and other<br />

specialties. You consistently show compassion and understanding for me while being very<br />

professional in your daily tasks, like when I had problems with my paycheck deposits. Saad thank<br />

you so much for this opportunity.<br />

- Cheryl Curry - Technical Writer - Sr.<br />

Thank you all so much for watching out for us the way you all do at Verve Corporation. I worked<br />

with a lot of staffing agencies over the years, none as good as you all. I feel like I am in good<br />

hands. Thank you all so much<br />

- Nicholas N Ghafoori - Customer Engineer<br />

Your service was great! Your company provided exactly what was promised. In addition, your<br />

representatives provided prompt feedback referenced to any of my concerns. I would gladly refer<br />

your corporation for future opportunities.<br />

- Donna Mitchell - Customer Engineer<br />

Representatives at Verve Corporation were always quick to respond to my inquiries. They were<br />

fair. If there was any issue, they resolved it very quickly and always followed up. When I worked<br />

for them everyone was great. If given the opportunity, I would work for them again.<br />

- Tamika Simone Liles-Henry – Service now Consultant - Development Lead


Benefits<br />

Today's competitive business environment demands the task of attracting the right people. This<br />

human resource management task is a major challenge. When you choose VERVE, you can<br />

overcome this challenge as you gain immediate access to highly skilled professionals. These<br />

professionals are determined to provide the best quality of work with the highest standards.<br />

What makes us different from others?<br />

Client Satisfaction -<br />

We offer a Service Level Agreement (SLA) to our clients with guarantee on agreed KPI's and<br />

on the level of service they should expect from Verve Corporation.<br />

Candidate Satisfaction -<br />

We process payment of our candidates every week even if the status on “Time Sheet” is<br />

SUBMITTED.<br />

Regular Follow Up-<br />

Regular follow up with our clients on weekly basis as well as after the quarterly SLA's.<br />

Regular follow up with our candidates, right from the day they are submitted to the client,<br />

interview and offer process, certifications and even after their contracts are over.


Active Participation<br />

Events in Attendance<br />

Verve has been actively participating and attending almost all the events organized for the<br />

staffing agencies. Some of the recent events attended by VERVE are:<br />

NMSDC Conference:<br />

As a NMSDC certified Minority Business Enterprise, Verve had attended the NMSDC<br />

conference held in San Diego, CA on 18th – 21st October, 2015.<br />

American Staffing Association:<br />

ASA (American Staffing Association) is the voice of the US staffing, recruiting, and workforce<br />

solutions industry. Verve is a member of ASA and had attended the staffing world 2015<br />

event held in Nashville, TN on 27th – 29th October, 2015.<br />

WBENC National Conference and Business Fair:<br />

Verve had attended the WBENC National Conference and business fair held in Orlando, FL in<br />

21st – 23rd June, 2016.


Part 4


FAQ<br />

Clients Frequently Asked Questions<br />

Q.<br />

Why should employers use a staffing company?<br />

Today, many business leaders find the employee search and placement process to be time<br />

engaging and challenging. Employers also experience disappointment, when they've hired<br />

an employee who just doesn't end up working out. The benefit of using staffing services is<br />

that the staffing firms manage the entire employee search, screening and placement<br />

process so employers can focus on their core business.<br />

Q.<br />

What is the process for finding employees through Verve?<br />

Our search and recruitment efforts begin immediately. Verve will get the details of the<br />

position from you so we will send the most qualified applicants for your needs. By clearly<br />

understanding your needs and the requirements of the position, we select the best<br />

candidates.<br />

You will be asked to provide complete information about the position which includes the<br />

job description, location, wage rate and other information. We work through the VMS portal<br />

which you would assign us. (For detailed information refer to page XX)<br />

Q.<br />

How quickly does Verve work to fill client company requests for an<br />

assignment?<br />

Immediately. We pride ourselves in our highly advanced employee search and placement<br />

techniques that help us quickly identify candidates with the skills needed to make an<br />

immediate contribution to your business. We are committed to sending the most qualified<br />

applicants. When client companies have a need for skilled professionals, our process helps<br />

them save time and money by focusing on finding the best talent for the job.<br />

Q.<br />

What kind of background checks do you provide?<br />

We check references on each applicant based on the client's requirements. We are<br />

partnered with two mostdedicated screening partners who provide us with timely, accurate<br />

and cost-effective background checks and drug testing that help us make those important<br />

hiring decisions. (For detailed information refer to page xx).


Q.<br />

What kind of jobs do you fill?<br />

Verve is a full-service staffing company, and we specializein both IT & Non-IT sector in the<br />

areas of positions in all areas of Accounting & Finance, General Administration, Energy,<br />

Manufacturing, Professional, Healthcare (Clinical & Non- Clinical), Light & Heavy Industry,<br />

Retail andMarketing. By having a broad base of applicants, as well as various recruiting<br />

resources, we can meet your needs in most areas of your business.<br />

Q.<br />

Q.<br />

Q.<br />

How does Verve save clients valuable resources?<br />

Verve saves client companies time by consistently producing the best and brightest<br />

candidates for a job opening. We strive to present the top three applicants which save you<br />

time and ensuring the best results possible. Our effective "inner view" process ensures that<br />

you're satisfied with the candidate you've selected. When you utilize us to concentrate on<br />

the employee search, you can stay focused on your business<br />

Does Verve offer a job placement guarantee?<br />

Verve's exceptional employee search and placement approach has delivered consistent and<br />

proven results. Many clients have chosen to work exclusively with us for all of their staffing<br />

needs. We offer one of the most competitive job placement guarantees in the industry. Our<br />

goal is to provide our clients the staffing solutions with an emphasis on value.<br />

Why should I use your service instead?<br />

We pride ourselves on the quality of our employees and feel our greatest resource is our<br />

past, present and future employees. The screening process for our applicants allows us to<br />

best match their skills and training to the positions.<br />

Verve candidate placement process ensures that we find skilled talent with the right<br />

qualifications whose professional objectives align with the client company's goals. With the<br />

help of Verve employers can save time and money and eliminate the guesswork in finding<br />

the best candidate for the job. If a candidate is not the right fit, your recruiter at Verve will<br />

resolve the problem by finding the right match.<br />

Have more questions about Verve Corporation?<br />

sales@vervecorporation.com<br />

281-205-4828.<br />

We'll address all your questions and concerns regarding the staffing<br />

solutions we offer.


ANNEXURES 1<br />

Certificate of Incorporation


ANNEXURES 2<br />

W9 Certificate


ANNEXURES 3<br />

NMSDC Certificate

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