Q_01_web-singlepage_Jun15

BEFORE
AFTER 24MO. INVISALIGN
Patient experience:
This second example is the use of cutting
edge technology (Invisalign) to treat a patient
comprehensively. This case demonstrated the
importance of not only aligning the teeth, but
imparting better facial balance overall.
Notice the overall appearance in the patient’s
profile, the difference in the position of the
upper lip and the tip of the nose. Advancing the
upper jaw in a non-growing individual would
require jaw surgery, however proper diagnosis
and execution may harness the patient’s natural
growth potential to yield improvement in the
overall facial appearance in a conservative and
non-invasive manner.
Can you describe the perfect customer experience?
From the moment a patient walks through the door for their
first visit, I want them to feel welcome and to know that I
strive for accessibility and flexibility while attaining the best
possible results. I want my patients to know that they will be
fully supported through this process. Many of my patients
find us through word of mouth, so my team and I work very
hard to live up to the high standard that we set for our clinic.
I make it a practice to ensure that my patients have all the
information they need. Above all, I want every patient to
leave happy and, if, for some reason that’s not the case, I will
do my utmost to find a solution.
What influences your judgement?
Integrity is choosing your thoughts and actions based on
values rather than personal gain. As doctors, the greatest
ethical test that we’re ever going to face is the treatment of
those who are at the mercy of our judgment.
They say a beautiful smile makes all the difference, how
true is this statement?
A smile has the ability to influence life in a positive way, it
can speak to one’s self-confidence, and straighter teeth can
create an illusion of whiter teeth. I like to say, a smile is a
curve that puts everything straight.
properly before I call upon our team of Plastic surgeons to
reconstruct the jaws. The treatment of Cleft Lip and Palate
and other facial deformities is paramount to a patient’s
overall well-being, including confidence, adequate nutrition,
emotional stability and intellectual growth. Joining the
world renowned team at Sick Kids has been an honour and
a privilege. It has brought my career full circle since my
original desire was to work in facial reconstruction. I have
personal and professional satisfaction from every angle. I
consider myself immensely fortunate to have been granted
these opportunities.
What motivates you?
The feeling of knowing that I am in a position made a
positive contribution to someone’s life is enough to make
me jump out of bed every morning. It’s truly gratifying to see
my patients’ faces light up with beautiful smiles.
I feel very grateful to have the love and support of my
husband Tony, who, despite having an uber successful career
as a surgeon, finds the time to be with the family, to be a
role model to our children, and to encourage me in all of my
endeavours.
Tell us about your involvement with the Hospital for
Sick Children
I was invited to join a multidisciplinary team, whose
focus is treating craniofacial cases, such as Cleft Lip and
Palate deformation, Pierre Robin, Crouzon’s and others.
My role is to ensure that the patient’s occlusion if set up
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royal york orthodontics · 3029 Bloor St W, Etobicoke
416.207.0885 · skynaslenas@royalyorkprtho.com · www.royalyorkortho.com