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nester wanting to downsize. Over the years, I’ve worked<br />

with many wonderful people and helped them through<br />

their various life stages. I genuinely like and care about<br />

my clients, and I love to help them—sometimes that can<br />

mean finding a good dentist, swimming coach, piano<br />

teacher or childcare. I like making that kind of connection<br />

with people and cherish those relationships.<br />

How would you describe the real estate market in the<br />

west-end of Toronto?<br />

Despite the naysayers, the market is not only doing well,<br />

sales are increasing. The GTA in general hasn’t slowed<br />

down, and even though we can’t predict the market, I<br />

suspect it will remain this way for a while. Our brokerage<br />

alone had another record breaking year in 2<strong>01</strong>5 with over<br />

$2.48 billion in sales.1<br />

What is your take on 'The Property Sells Itself' myth?<br />

I don’t believe that a property sells itself. In fact, a lot<br />

of work goes into selling a home—even if it’s located<br />

in the hottest neighbourhood in the city. Presentation,<br />

price and knowing who your buyer is are imperative to a<br />

fast and successful sale. Important factors like creating<br />

a relaxed and inviting atmosphere, as well as staging a<br />

home to match the lifestyle of buyers, are just a couple of<br />

things that take some effort but are critical when selling<br />

a home successfully.<br />

What’s your best advice to first time home buyers?<br />

Educate yourself and take your time—this will be one of<br />

the biggest decisions of your life. Make sure you’re ready<br />

before embarking on this task. When that time comes,<br />

find a Realtor that works for you and listens. In turn, take<br />

the time to listen to your Realtor’s advice. Once you’ve<br />

built a strong foundation, be ready to move fast. The<br />

market has a tendency to change quickly.<br />

How is Harvey Kalles different from other leading real<br />

estate brokerage firms?<br />

Harvey Kalles is a boutique firm and epitomizes what I<br />

enjoy most – helping people get to where they want to be.<br />

The level of service Harvey Kalles provides to every client is<br />

exceptional and I’m proud to be a part of that team.<br />

As a mother of three, do you have any advice for women<br />

seeking a work-life balance or wanting to get back into<br />

the workforce?<br />

My situation may be a little unique; there was never<br />

a moment where I fully left the workforce, but I have<br />

changed in the industry I work in to accommodate raising<br />

my family. Organizational and multi-tasking skills, as well<br />

as having a strong foundation of support, always help in<br />

making transitions as smooth as possible. Looking at life<br />

from this perspective also happens to be how I approach<br />

real estate.<br />

Where do you see yourself in five years?<br />

My career in real estate introduces me to new people and<br />

new friendships, and I help those people achieve what<br />

matters most to them. I’ve found my place in life and<br />

I’m lucky to be doing what I love. I look forward to doing<br />

more of it.<br />

How do you marry the needs of a seller versus a buyer?<br />

I think the best way to consistently deliver a great client<br />

experience is by putting a priority on building and<br />

maintaining strong, long-lasting relationships. I have very<br />

happy clients and a great network that help me connect<br />

buyers and sellers when the time is right. But beyond<br />

those fantastic people, I have the Harvey Kalles team<br />

behind me, as well as a curated list of designers, stagers,<br />

painters, inspectors, photographers, videographers,<br />

legal, financial and building professionals who I trust to<br />

do right by my clients whenever I engage or refer them.<br />

It’s this team that helps me provide my clients with a<br />

concierge level of real estate service.<br />

How does working with a buyer differ from someone<br />

looking to sell their home?<br />

It may sound obvious, but I believe my number one<br />

job is to make sure my client is completely satisfied<br />

whether they are buying or selling, so I’m invested<br />

in the relationship beyond just the transaction. But<br />

buyers do have special needs, particularly in a market<br />

like what we have now. I enjoy the process of learning<br />

about the lifestyle of my client, their aspirations and<br />

plans for the future. Buying a home is one of the biggest<br />

purchases most people will make in their lifetime, so<br />

really understanding the financial picture is something<br />

we spend time talking about. Investing in my clients in<br />

this way means we are a strong team with the same vision<br />

and goal, and we’re ready to act with confidence when the<br />

right property comes along.<br />

“Having bought and sold homes with<br />

Jacqueline, she has redefined our real<br />

estate expectations. She is proactive<br />

and so is her team.<br />

Looking back on our experience with her, it was<br />

like we were in the very connected and capable<br />

hands of a real estate concierge.”<br />

J. Cosgrove & C. Uyeyama – The Kingway, Toronto<br />

1 Source: Lonewolf<br />

Harvey Kalles Real Estate Ltd. Brokerage · 416.417.8836<br />

jnimer@harveykalles.com · www.jacquelinenimer.com<br />

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