Trip Connoisseurs Profile - Full Version English
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- Page 8 and 9: Our Strengths 8 Internally, our tea
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1-888-887-1688 | 647-483-9088 | tripconnoisseurs.com
<strong>Trip</strong> <strong>Connoisseurs</strong> - Moving your dreams forward...<br />
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1-888-887-1688 | 647-483-9088 | tripconnoisseurs.com
Our Company<br />
Established in early 2016 by three inspired partners with decades of experience<br />
in the travel industry, <strong>Trip</strong> <strong>Connoisseurs</strong> represents one of the<br />
most dynamic, individually owned travel companies in Canada.<br />
Situated in Richmond Hill, Ontario, our travel experts deliver on the<br />
infinite possibilities open to today’s traveller.<br />
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Our Products & Services<br />
<strong>Trip</strong> <strong>Connoisseurs</strong> is dedicated to the delivery of interactive, enriched,<br />
and imaginative itineraries - with each traveller’s particular<br />
interests and preferences in mind.<br />
Our genuine interest in understanding the needs of our clients enables<br />
us to deliver solutions that result in optimal enjoyment and satisfaction!<br />
Central to our philosophy regarding products and services<br />
is a relentless commitment to service and quality.<br />
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Our Differences<br />
<strong>Trip</strong> <strong>Connoisseurs</strong> distinguishes itself as a specialist in the field of<br />
upscale travel that is recognized for offering exceptional service, anticipating<br />
the needs and desires of its clients, and getting its clients<br />
the best bang for their buck. This has resulted in a high level of client<br />
satisfaction, evidenced by repeat bookings as well as favourable<br />
testimonials and word-of-mouth comments.<br />
To be honest, all businesses encounter customers who are difficult to<br />
please. Nonetheless, we remain committed to deliver an extraordinary<br />
travel experience to every corner of the Globe. If you are looking<br />
to travel with a company who cares about its customers and<br />
will do everything reasonable to provide the best service, then <strong>Trip</strong><br />
<strong>Connoisseurs</strong> is the right choice.<br />
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Our Strengths<br />
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Internally, our team’s common goal, company culture, expertise<br />
and personal experiences enable our clients to make informed<br />
purchase decisions.<br />
Externally, our decades-long business relationships built on mutual<br />
respect and unwavering dedication, have enabled us to work together<br />
as professionals with the travel trade and ground operators<br />
of host countries. Oftentimes we are perceived as the best choice on<br />
account of the utmost degree of reliability. It is this same dependability<br />
that is appreciated day after day by the people who deal<br />
with us, whereas they can count on the constant and dedicated<br />
assistance of our connoisseurs who are always mindful of the needs<br />
of our clients.
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Our Added Value<br />
Having extensive product knowledge and providing exceptional<br />
professional service is our added value and power. We are all veterans<br />
of the travel industry, “Veni, Vidi, Vici.” The best added value we can<br />
offer to those who choose to book with us is in-depth, first-hand knowledge<br />
of the destinations, properties and tours we recommend.<br />
<strong>Trip</strong> <strong>Connoisseurs</strong> uses its own unique booking system which handles<br />
the countless details involved in each booking. It was designed from the<br />
ground up to provide a clear and comprehensive outline for each and<br />
every travel itinerary. Our booking system can also capture the unique<br />
preferences of each traveler in order to understand their needs and thus<br />
deliver a more personalized experience.<br />
The goal of everyone at <strong>Trip</strong> <strong>Connoisseurs</strong> is not only to meet the travel<br />
needs of our clients, but to also anticipate them.<br />
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Our Vision<br />
<strong>Trip</strong> Connoisseur’s ultimate vision is to become the top provider for high<br />
quality travel solutions to the world’s exotic destinations, while achieving<br />
the highest levels of client satisfaction in the industry.<br />
Our Mission<br />
Provide superior quality services, high quality products and competitive<br />
pricing that will exceed the expectations of each traveller. <strong>Trip</strong> <strong>Connoisseurs</strong><br />
commits to building long lasting relationships with all our partners,<br />
as well as developing opportunities for mutual growth and success.<br />
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Our Team & Your <strong>Connoisseurs</strong><br />
<strong>Trip</strong> <strong>Connoisseurs</strong> is composed of a team of multicultural people who<br />
enjoy connecting travellers with the inside scoop on our world. Three<br />
founders combined over 70 years of working experience in the travel<br />
industry; ranked with the most experienced ones you can find that are<br />
still in the business.<br />
All of us have lived partial of our lives in Asia or Europe. We worked<br />
at the forefront, not only planned trips for clients but also personally<br />
blazed exotic places of all seven continents, stayed in many hotels featured<br />
in our itineraries.<br />
Product knowledge and professional service are our power and we’re<br />
driven by our fascination and by our love of travel, with the endlessly<br />
compelling places we’re privileged to visit, and our delight in sharing<br />
them with you. We’re proud to say that we know our stuff like the<br />
back of our hand, we’ve been there.<br />
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Chris Wang<br />
Managing Director<br />
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Chris, Antarctica
Chris’ educational background<br />
happened to be associated with Earth<br />
Science. Following a scientific field trip<br />
to the distant region of Tibet Plateau,<br />
Chris changed his career path in the<br />
mid of 1980th and became a travel<br />
professional ever since. He started with<br />
CITS, and worked for travel companies<br />
in China and lived and worked in several<br />
cities in China and overseas before<br />
finally settled in Canada.<br />
Continued his profession immediately in Toronto with Conference<br />
World Tours, Tour East and Vision 2000, Chris later worked as Tour<br />
Manager of Jade Tour, Asia Manager of Goway and prior to founding<br />
<strong>Trip</strong> <strong>Connoisseurs</strong>, he has established Compass Holidays and positioned<br />
as Deputy General Manager.<br />
Apart from his countless trips to China and many countries in Asia, Chris<br />
also explored some exotic destinations such as Uzbekistan, Kazakhstan<br />
and Kyrgyzstan, Morocco, Tunisia, Columbia, Argentina and Antarctica;<br />
journeyed through entire west Europe, Cuba, Costa Rica and other Caribbean<br />
Islands, US including Hawaii.<br />
Halong Bay, Vietnam<br />
Chris speaks <strong>English</strong>, Chinese<br />
(Mandarin, Cantonese) and<br />
understands some European<br />
languages.<br />
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Kerry, Hawaii<br />
Kerry Ke<br />
Executive Director<br />
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Kerry’s passion for travel<br />
and food led him into the hospitality<br />
industry. As an independent<br />
traveler, he has been<br />
planning his own travel itineraries<br />
since he was 16. Planning<br />
a customized tour for<br />
individual clients and small<br />
groups comes so naturally to<br />
him with his interpersonal<br />
skills and attention to detail.<br />
Kerry at the Canadian Rockies<br />
Kerry has very high standards and designs itineraries for his clients<br />
with as much care as he would for his own travel. When working at<br />
Compass Holidays, many clients appreciated his hard work and effort<br />
and called him a great representation of the company.<br />
Kerry enjoys incorporating his other<br />
interests into his travels. Food<br />
plays a major role in Kerry’s trips as<br />
he searches for local delicacies and<br />
ethnic foods in each destination. He<br />
also loves driving and has explored<br />
almost every corner of North America.<br />
During his many driving excursions,<br />
he explores wonderful scenery<br />
not on the usual tourist route and<br />
enjoys beautiful moments between<br />
destinations.<br />
Kerry is proficient in <strong>English</strong>, Chinese<br />
(Mandarin and Shanghainese),<br />
and understands Cantonese.<br />
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Mary started her career in the travel<br />
industry 35 years ago, where she began<br />
with Conference Travel and Tours.<br />
They pioneered travel to countries that<br />
were not accessible in the travel industry,<br />
like China, India, Africa and Russia.<br />
Mary’s extensive knowledge and<br />
experience with sincere gratitude goes to<br />
Conference World Tours who brought<br />
educational exchange and professional<br />
conferences, for The Royal College of<br />
Physicians, the Bar Associations, Dental<br />
Surgeons, ROM, Art Gallery and many<br />
more to every corner of the world.<br />
Vision 2000 World Tours is where she continued to service the travel<br />
industry in selling and customizing travel to all the countries she has<br />
travelled to. She is especially passionate about China, India, East Africa,<br />
South America, Middle East, Eastern and Central Europe including Russia,<br />
Ukraine, Croatia, Slovenia, Serbia and Macedonia.<br />
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Mary, Sikkim<br />
Mary also has a passion<br />
for people, music,<br />
art and culture, she has<br />
been praised by agents<br />
and clients for her attention<br />
to detail in their<br />
travel arrangements<br />
and has been quoted as<br />
“The Author of Their<br />
Good Times”.
Mary Surbek<br />
Sales & Marketing Director<br />
Mary in Ireland<br />
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Private Travel<br />
We love creating custom trips and we know there are<br />
thousands of extraordinary places around the world<br />
that can only be unlocked with the freedom of private<br />
travel. Our custom trips virtually encompass the entire<br />
Globe and all of our trips are fully customizable.<br />
Our years of on-the-ground experience enables us to<br />
go the extra mile to craft one-of-a-kind trip completely<br />
from scratch for our clients, from-the-ground-up, authentic,<br />
compelling experiences that never compromise on<br />
comfort - a trip of a lifetime!<br />
Small Grou<br />
<strong>Trip</strong> <strong>Connoisseurs</strong> arranges<br />
tinations in the world. Our<br />
10 and is almost always com<br />
ellers and sometimes exclusi<br />
members.<br />
Small Group Travel is anoth<br />
destinations and connect w<br />
provide you with the perfec<br />
activities and free time, it a<br />
ble pricing. The experiences
p Journeys<br />
small groups to many desaverage<br />
group size is about<br />
posed of like-minded travvely<br />
for friends and family<br />
er popular way to explore<br />
ith people. Not only does it<br />
t balance between escorted<br />
lso offers you the best possiare<br />
memorably delightful!<br />
Air • Rail • Cruise<br />
We have spent over decades in grinding air arrangements<br />
and have access to private airfares worldwide<br />
with world’s major airlines.<br />
We are also experts of rail journeys and cruises as some<br />
of the earth’s wonders are best seen by train or ship in<br />
a stylish, relaxed way—not having to pack and repack.<br />
We hand-selected a number of extraordinary rail journeys<br />
and voyages around the world to be discovered by<br />
our travellers. <strong>Trip</strong> <strong>Connoisseurs</strong> is a one-stop solution for<br />
your travel needs.<br />
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Asia<br />
Europe<br />
South America<br />
Africa<br />
Middle East<br />
South Pacific<br />
Suite 201, 70 East Beaver Creek Road, Richmond Hill, Ontario L4B 3B2<br />
www.tripconnoisseurs.com | info@tripconnoisseurs.com<br />
<strong>Trip</strong> <strong>Connoisseurs</strong> is licensed by the Travel Industry Council of Ontario<br />
(TICO). We are a member of the International Air Transport Association<br />
(IATA) & the American Society of Travel Agents (ASTA).<br />
Wholesale #: 50022715<br />
Retail #: 50022714<br />
Registration #:<br />
900208253<br />
Contact <strong>Trip</strong> <strong>Connoisseurs</strong>: 1-888-887-1688 | 647-483-9088