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Articles<br />

N o . 002<br />

BOOZ ALLEN HAMILTON<br />

BEATING THE DRUM<br />

OF DISCOVERY<br />

P > 20<br />

BOOZ ALLEN STARTS<br />

WITH CHARACTERS<br />

P > 38<br />

<strong>transformation</strong><br />

05^2016≠ 002


STAFF<br />

LETTER FROM THE EDITOR<br />

SUSAN PENFIELD<br />

EDITOR IN CHIEF<br />

KAREN DAHUT<br />

EXECUTIVE ADVISOR<br />

AIMEE GEORGE LEARY<br />

STRATEGIC ADVISOR<br />

JOSEPH SMALLWOOD<br />

CHIEF CREATIVE<br />

TOBY ULM<br />

MANAGING EDITOR<br />

ALEX HAEDERLE<br />

STAFF WRITER<br />

JACOB KRISS<br />

STAFF WRITER<br />

CONNOR J. HOGAN<br />

STAFF WRITER<br />

BRENNA THORPE<br />

STAFF WRITER<br />

AMANDA STRUNGS<br />

SPECIAL GUEST CONTRIBUTOR<br />

MARIA HABIB<br />

SENIOR ART DIRECTOR<br />

SHAWN MORIARTY<br />

ART DIRECTOR<br />

NUNE VARTANYAN<br />

DESIGNER<br />

AMRITHI DEVARAJAN<br />

DESIGNER<br />

JOE BUCKLAND<br />

DIGITAL DESIGN LEAD<br />

Rotational assignments are an integral component of Booz Allen’s employee value<br />

proposition. We intentionally give our talent the chance to work on and lead a variety<br />

of problems throughout their careers. Myself included.<br />

I now have the opportunity, and the privilege, to lead Booz Allen’s Strategic<br />

Innovation Group. It’s an exciting prospect. It’s a chance to drive new business,<br />

play with new ideas, and learn new things. I’m constantly learning new things.<br />

A few months ago, for instance, I ventured west to Seattle, WA for the latest<br />

Combustion Chamber—a pitch event where Booz Allen entrepreneurs<br />

seek executive mentorship and investment funding for their marketready<br />

ideas (pg. 08). I watched, inspired, as 15 employees demonstrated<br />

prototypes that ranged from mapping the bottom of oceans to training<br />

air traffic controllers with virtual reality.<br />

CHRIS CYRUS<br />

SPECIAL GUEST CONTRIBUTOR<br />

KARAM SINGH SETHI<br />

SPECIAL GUEST CONTRIBUTOR<br />

Think differently.<br />

IGNITE YOUR<br />

IMAGINATION WITH<br />

POSSIBILITIES.<br />

Vol. 01, N o . 002, © 2016 By Booz Allen Hamilton. ALL EDITORIAL MATERIAL IS FULLY<br />

PROTECTED AND MUST NOT BE REPRODUCED IN ANY MANNER without written<br />

permission. If any copyrighted material has been overlooked, necessary arrangement shall<br />

be made to receive appropriate consent. All efforts have been made to ensure that material is<br />

accurate at the time of printing unless otherwise specified. ENVOI Articles is published semiannually<br />

by Booz Allen Hamilton (NYSE: BAH), 8283 Greensboro Drive, McLean, VA 22102<br />

DEAN ALEXANDER<br />

CAMPAIGN PHOTOGRAPHY<br />

06^2016≠ 002<br />

I honestly<br />

didn’t know if<br />

the experiment<br />

would work.<br />

But, as always,<br />

our people rose<br />

to the occasion.<br />

It reminded me of the first Combustion Chamber we held a few years<br />

before. I honestly didn’t know if the experiment would work. But, as always,<br />

our people rose to the occasion.<br />

As an institution, we consciously rouse the creativity of our talent. That’s why on<br />

April 1st we activated five Functional Service Offerings (FSO). These additions<br />

to our organization increase our ability to move on meaningful work, and make<br />

meaningful moves on furthering our talent experience (pg. 34).<br />

Yes, it’s essential that big companies adapt their models to stay in front of competitors<br />

and drive business growth. But if I have learned anything from my 22 years here, it’s<br />

that Booz Allen starts with characters.<br />

Every day, data scientists like Eric Druker and developers like Seth Clark are<br />

inventing and managing new products like Sailfish (pg. 06). Others, like Executive<br />

Vice President Joe Sifer are advancing original capabilities like directed energy with a<br />

cohort of engineers (pg. 26). And then there are Talent Agents like Alexé Weymouth<br />

who, on pg. 92, shares how a team transformed the business of internships with a<br />

model that retains more than 90% of participants.<br />

The real question, however, is which ‘character’ are you? In this issue of ENVOI Articles,<br />

we survey 13 of the most exciting roles at Booz Allen. We examine the nuances between<br />

the characters (and their missions), and how collectively they continue to transform<br />

Booz Allen. If you see yourself in their stories, reach out. Visit our career page online.<br />

Make an imprint on problems that matter. You’ll be glad you did. I was.<br />

Enjoy the issue,<br />

SUSAN PENFIELD<br />

Letter from the Editor > ENVOI Articles<br />

| 3


CONTENTS<br />

MARKE T A PPL IED INNOVAT ION<br />

26<br />

50<br />

84<br />

06<br />

Answers on Demand<br />

Meet Sailfish. Booz Allen’s new<br />

data science platform<br />

B Y C O N N O R J . H O G A N<br />

08<br />

Crowdsourcing Great Ideas<br />

A nationwide hunt for brilliance<br />

B Y A L E X H A E D E R L E<br />

Science Non-Fiction<br />

The future of invisible laser beams<br />

BY JACOB KRISS<br />

30<br />

Open Performance<br />

Leaders from Booz Allen Digital<br />

discuss their latest book<br />

BY ALEX HAEDERLE<br />

34<br />

The Intelligence Analyst<br />

Predictive detective and proactive<br />

entrepreneur<br />

54<br />

The Interns<br />

A chance to do something that matters<br />

56<br />

The Creative<br />

Simplicity is the ultimate sophistication<br />

The Executive<br />

Because leadership requires perspective<br />

INNOVATION EDUCATION<br />

90<br />

Present Like You’re Einstein<br />

Tips to wow your clients<br />

BY KARAM SINGH SETHI<br />

14<br />

At the Corner of 15th and I(deas)<br />

A new space to connect with a city<br />

in transition<br />

B Y T O B Y U L M A N D C O N N O R J . H O G A N<br />

18<br />

Out of the Shadows<br />

This elite cyber team hacks the<br />

most opaque industry challenges<br />

B Y J A C O B K R I S S<br />

INNOVAT ION PHILOSOPHY<br />

20<br />

Beating the Drum of Discovery<br />

The technological need for more<br />

women in STEM<br />

B Y G R E T C H E N M C C L A I N<br />

Functional Growth<br />

Why Booz Allen is investing in<br />

new capabilities<br />

BY SUSAN PENFIELD<br />

BOOZ ALLEN STARTS<br />

WITH CHARACTERS<br />

38<br />

“If you see yourself in these characters<br />

and you want to leave an imprint on<br />

the world, then join us.”<br />

BY AIMEE GEORGE LEARY<br />

40<br />

The Management Consultant<br />

Booz Allen’s original profession has transformed<br />

44<br />

The Cloud Architect<br />

Seeing digital as it could be<br />

60<br />

The Talent Agent<br />

Answering Why Booz Allen?<br />

64<br />

The Engineers<br />

Prototyping a better, safer,<br />

more exciting world<br />

68<br />

The Developer<br />

Shipping code and culture in parallel scripts<br />

72<br />

The Security Professional<br />

Software engineers who think like<br />

the bad guys<br />

76<br />

The Product Manager<br />

The new ringleader<br />

92<br />

How to Get 90% of Your Interns<br />

to Work for You<br />

This new model is transforming<br />

the business of internships<br />

BY BRENNA THORPE<br />

EXTERNAL PERSPECTIVE<br />

96<br />

The Culture of Software<br />

How SPARC is rebooting the culture<br />

of software delivery<br />

BY AMANDA STRUNGS<br />

98<br />

A Dockerized Government<br />

This tiny startup is on a mission<br />

to upgrade government IT<br />

BY CHRIS CYRUS,<br />

DIRECTOR OF ENTERPRISE SALES AT DOCKER<br />

48<br />

The Data Scientist<br />

Daring to transform society<br />

80<br />

The Systems Integrator<br />

Next-generation technology management<br />

4 | Contents > ENVOI Articles Contents > ENVOI Articles | 5


www.boozallen.com/sailfish<br />

Watch how the Sailfish family is<br />

solving the three main challenges<br />

of the data-driven marketplace.<br />

In September 1994, Cambridge Cable, a<br />

boutique British cable company, piloted<br />

a service that beamed video<br />

directly into their customers’<br />

homes for a nominal fee.<br />

Dubbed “Video On Demand,”<br />

the format disrupted the British<br />

entertainment industry. The<br />

service allowed subscribers<br />

to watch Hollywood blockbusters<br />

from their rural English<br />

living rooms whenever they<br />

wanted. It removed the need to tune in<br />

at pre-defined times to watch particular<br />

programming.<br />

ON-DEMAND IN DEMAND<br />

Fast-forward, and Cambridge Cable was<br />

acquired in 1999 by what is now Virgin<br />

Media to extend its coverage across southeast<br />

England. Now almost everything is "on<br />

demand," no longer just content or entertainment.<br />

“This emergence has disrupted<br />

every industry,” says Booz Allen Principal<br />

Eric Druker. “Taxi cabs by Uber, retail by<br />

Amazon. Companies that have not evolved<br />

have fallen behind or faded away.”<br />

For consumers, the question is no longer "if<br />

or when?" but "how long?" Most impulses can<br />

now be satisfied through a swipe or tap of<br />

an app and with limited expertise. A nontechnical,<br />

on-demand capability, however,<br />

doesn’t exist for organizations that want to<br />

locate their data sets and draw insights from<br />

them. They’re forced to rely on expensive<br />

teams of highly technical people.<br />

In response, Booz Allen built a dynamic family<br />

of data science tools, integrated social platforms,<br />

and on-demand service called Sailfish.<br />

EXPLORE DATA. EXCHANGE INSIGHTS.<br />

“Sailfish Explore makes it easier for you to get<br />

value from your data immediately,” says product<br />

lead Seth Clark. It opens up the biggest<br />

data sets to executives and analysts alike so<br />

they can get the answers they need quickly.<br />

What’s more, people don’t need to know how<br />

to code to use it. With drag and drop tools<br />

and unfettered access to every data set in an<br />

organization, anyone can build complex queries in<br />

seconds by asking questions of data in plain English.<br />

Sailfish Exchange, meanwhile, is a social<br />

platform that adopts a Pinterest-like interface<br />

to curate data sets across an organization. “It<br />

turns data analytics into a team sport, making<br />

it easier for people to work together and collaboratively<br />

solve tough problems,” explains Seth.<br />

The product was developed to help people<br />

understand they shouldn’t over-rely on their<br />

own personal experience when making decisions.<br />

That’s why Sailfish Exchange connects<br />

decision makers to other people and their<br />

insights, as well as the raw data.<br />

AN EXTRA BOOST<br />

When a user is stuck on a particularly tricky<br />

problem that their team can’t collaboratively solve,<br />

they can turn to Answers on Demand, which<br />

instantly connects them to a team of Booz Allen<br />

data scientists. Sailfish isn’t simply a platform<br />

to find, share, and analyze data on demand; it’s<br />

a portal to a 600-strong team who, some argue,<br />

wrote the book on data science.<br />

“We not only want to give clients a great tool<br />

that’s fun and easy to use, but provide access to<br />

a team of data scientists who can guide them<br />

through new ways to think about their problems.”<br />

“We not only want to give clients a great tool that’s<br />

fun and easy to use,” Seth says, “but provide access<br />

to a team who can guide them through new ways<br />

to think about their problems.”<br />

It’s a human touch to data science that many overlook.<br />

Yet, both Eric and Seth cite human intuition<br />

as the most essential component to solving analytics<br />

problem. With Sailfish, the only limit to that<br />

intuition is the amount of available data.<br />

“Sailfish created the ability to crowdsource analytics<br />

solutions within organizations and among hundreds<br />

of data scientists, on demand,” says Eric. “It’s<br />

going to transform the way we deliver consulting<br />

and future-proof Booz Allen for the emerging ondemand<br />

economy.”<br />

—SETH CLARK<br />

PRODUCT LEAD<br />

6 | ANSWERS ON DEMAND<br />

Applied Innovation > ENVOI Articles | 7


THE COMBUSTION CHAMBER<br />

Hosted semi-annually, the Combustion Chamber<br />

is Booz Allen’s premier crowdsourced pitch<br />

event. It’s a Shark Tank-style competition where<br />

Booz Allen entrepreneurs seek executive-level<br />

mentorship and investment funding for original<br />

market-ready ideas and solutions.<br />

COMBUSTION<br />

CHAMBER<br />

CROWDSOURCING GREAT IDEAS<br />

By Alex Haederle<br />

GOOD IDEAS COME FROM EVERYWHERE.<br />

Yet it takes passion, research, exploration, and plenty of<br />

tinkering to transform a hunch into an original idea with<br />

business value. Smart companies create cultural processes<br />

that harness the power of their ideas to propel a sustainable<br />

pipeline of fresh, creative business ideas. The biggest<br />

challenge companies face lies in finding ways to discover<br />

and cultivate brilliant ideas from their people, irrespective<br />

of administrative levels or functional roles.<br />

One of the ways Booz Allen has tackled this challenge is<br />

by creating the Combustion Chamber. It’s Booz Allen’s<br />

premier crowdsourced pitch event where consultants compete<br />

against scientists, and technologists rival engineers to<br />

secure mentoring and investment funding for their market-ready<br />

business or product solutions.<br />

Semi-annually, the Combustion Chamber is hosted in a<br />

different city. The inaugural event began in Washington, D.C.,<br />

at a local startup accelerator and seed fund. The second<br />

installment journeyed across the country to the tech hub of<br />

Los Angeles, CA, followed six months later by Boston, MA—<br />

innovation capital of New England.<br />

After the Boston event, however, analysis showed the<br />

Combustion Chamber’s true value extended further than<br />

sourcing great ideas and engaging regional staff beyond<br />

the Capital Beltway. We could focus<br />

our people and ideas on specific<br />

business challenges based in particular<br />

regions. So we held the fourth<br />

Combustion Chamber in Atlanta,<br />

GA. With the backdrop of the Centers<br />

for Disease Control and Prevention<br />

(CDC) and largest health community<br />

in America, we directed our scientists<br />

and Internet of Things technology<br />

experts to improve safety of infectious<br />

disease labs and reduce rapid<br />

response events in hospitals.<br />

For our latest installment, we traveled to Seattle, WA,<br />

where energy, aerospace, and maritime industries drive<br />

the regional economy. With a focus on Directed Energy,<br />

Unmanned Autonomous Systems, Virtual Reality, and<br />

Systems Delivery problems, our people unveiled transformative<br />

solutions over the course of one night.<br />

A NIGHT AT STARTUP HALL<br />

The Seattle Combustion Chamber took place at Startup Hall,<br />

a co-working space at the University of Washington’s campus.<br />

An open, collaborative space for students to develop their<br />

ideas, it was an ideal backdrop for Booz Allen’s brightest<br />

scientists, technologists, engineers, and consultants to<br />

descend on the Emerald City and pitch their solutions.<br />

Since its inception, the Combustion Chamber has featured<br />

an application process in which staff from across the firm<br />

submit their ideas. The best are selected as finalists, and<br />

then our internal pitch coaches and mentors work with them<br />

to prepare for the Combustion Chamber.<br />

When we say good ideas come from everywhere, we mean it.<br />

A record 56 applications were submitted in advance of the<br />

Seattle Combustion Chamber. Only ten teams made the final<br />

and were flown in from all across the country—from San<br />

Diego, CA, to Chicago, IL, to Washington, D.C.—to compete<br />

at Startup Hall.<br />

TOTAL COMBUSTION<br />

CHAMBER RESULTS<br />

+ + $510,000 in investment<br />

funding awarded<br />

+ + 35 finalists<br />

+ + 5 locations<br />

SEATTLE COMBUSTION<br />

CHAMBER, BY THE NUMBERS<br />

+ + 15 total finalists<br />

+ + 10 participating teams<br />

+ + 56 applications<br />

+ + 5 Booz Allen executive judges<br />

+ + 1 guest judge from Microsoft<br />

THE ROAD TO SEATTLE<br />

Paul Anderson and Michael Wilson<br />

Dahlgren, VA: 2,343 miles<br />

Kevin Lawson and Kevin Komiensky<br />

Dahlgren, VA: 2,343 miles<br />

Susan Farley<br />

Arlington, VA: 2,320 miles<br />

Paul D’Angio and Justin Manzo<br />

Arlington, VA: 2,320 miles<br />

Renish Nishku<br />

McLean, VA: 2,316 miles<br />

Sandra Marshall<br />

McLean, VA: 2,316 miles<br />

Dan Lyman<br />

Rockville, MD: 2,312 miles<br />

Scott Stables<br />

Chicago, IL: 1,735 miles<br />

Brad Pilsl and Alan Kolackovsky<br />

San Diego, CA: 1,065 miles<br />

Ian Byrnes and Eric Jones<br />

Seattle, WA: 19,008 feet<br />

1 | ARTICLE TITLE<br />

Applied Innovation > ENVOI Articles<br />

| 9


SEATTLE COMBUSTION<br />

CHAMBER JUDGES<br />

TONY MITCHELL<br />

Navy Marine Corps CSO<br />

MICHAEL FARBER<br />

Ventures and Alliances Lead<br />

BRIAN ABBE<br />

Engineering Services Lead<br />

MARK JACOBSOHN<br />

NextGen Analytics Lead<br />

MICKIE BOLDUC<br />

Defense and Intelligence Group<br />

Systems Delivery Lead<br />

TOM KEANE<br />

Partner Director Program Manager,<br />

Microsoft<br />

THE RIGHT<br />

CONNECTIONS<br />

Competitions need judges.<br />

And business ideas need<br />

leaders to sponsor them, implement them, and connect them to the people and<br />

problems where they can have the most impact. Combustion Chamber judges<br />

are executives from Booz Allen and our alliance partners, with the abilities to<br />

mentor and invest in good ideas.<br />

With the focus on energy, aerospace, and maritime solutions for the Seattle<br />

Combustion Chamber, the judging panel included executives who lead technical<br />

businesses within markets that rely on advanced technology. From the<br />

Client Service Officer (CSO) of our Navy and Marine Corps business, which<br />

relies on maritime technology to keep our warfighters modernized and ahead<br />

of foreign threats, to the lead of our Ventures and Alliances program that focuses<br />

on emerging edge technologies, the judges comprised a broad range of Booz<br />

Allen’s business.<br />

What’s more, this year, we invited Tom Keane, Partner Director Program<br />

Manager at Microsoft, to serve as a guest judge. Given the proximity to nearby<br />

Microsoft headquarters in Redmond, WA, and the event’s focus on technologydriven<br />

solutions, Tom made the perfect addition to our panel of executive leaders.<br />

“Trust and transparent relationships are extremely important,” Tom commented<br />

minutes before the Combustion Chamber kicked off. “It’s a diverse world in which<br />

we’re living, and the only way we can serve the needs of evolving customers is with<br />

partners like Booz Allen.”<br />

UNDER THE SEA AND UP IN THE AIR<br />

“I mapped the bottom of the ocean, and mapped it in 3-D<br />

layers,” Associate Ian Byrnes explained to a room of 100<br />

intent listeners. Ian and teammate Lead Associate Eric Jones,<br />

representing Booz Allen’s local Seattle staff at the event,<br />

pitched their revolutionary Project MARLIN. Through<br />

Oculus Rift-enabled virtual and augmented reality, Project<br />

MARLIN creates what is essentially Google Earth for the<br />

bottom of the ocean, with applications for the military, oil<br />

and gas, and energy markets. The judges pressed on<br />

their go-to-market strategy, client feedback, and proprietary<br />

viability of their solution.<br />

Ian and Eric set the tone<br />

for the rest of the event.<br />

Over the next two hours,<br />

the crowd heard solutions<br />

that soared from the ocean<br />

floor to the skies. Brad Pilsl and Alan Kolackovsky<br />

presented an integrated engineering solution<br />

that outfits a special high-speed unmanned<br />

surface vehicle with Booz Allen products—a 4G<br />

LTE location solution and micro high-definition<br />

digital video recorder—to improve intelligence,<br />

surveillance, and reconnaissance capabilities.<br />

Two groups from Dahlgren, VA, presented ideas<br />

for common controls architecture and interface<br />

protocols, as well as a new way to increase power<br />

density, for directed energy systems.<br />

Susan Farley, a technologist from Crystal City, VA,<br />

presented her custom algorithm to help airlines<br />

optimize their flight schedules for unexpected<br />

delays. Sandy Marshall, a creative director from<br />

McLean, VA, presented a solution that utilizes<br />

Microsoft’s immersive HoloLens headset technology<br />

to train air traffic controllers through spatial<br />

visualization.<br />

The biggest crowd-pleaser, however, involved<br />

some tried-and-true aerial theatrics.<br />

“I’m not trying to catch a 600-foot Space Needle in<br />

the face,” Lead Engineer Paul D’Angio proclaimed,<br />

met immediately with laughter from the audience<br />

as he framed the danger that first responder rescue<br />

teams face during natural disasters like earthquakes.<br />

Amid the laughter, Senior Lead Engineer<br />

Justin Manzo unpacked the team’s custom-built<br />

unmanned aerial vehicle (UAV) prototype and<br />

set it on the floor. Paul then grabbed a remote<br />

control and flew the drone in front of the wide-eyed<br />

audience and judge panel. By the time it landed<br />

the teammates had demonstrated an autonomous<br />

UAV solution to detect human lives faster and safer.<br />

A CENTURY-OLD STARTUP<br />

Consultant Renis Nishku delivered the night’s<br />

most memorable pitch. He calmly walked<br />

out to an eager 100-person crowd. Ten feet away<br />

sat Booz Allen CEO Horacio Rozanski, who<br />

watched with a stoic curiosity. The casual<br />

observer wouldn’t know it, but at that moment<br />

one of Booz Allen’s most junior staff members—<br />

six months removed from graduating from<br />

the University of South Florida with a B.S. in<br />

Industrial Engineering—was about to ask for<br />

$25,000 of Booz Allen’s investment funds, in<br />

front of Booz Allen’s most senior executive.<br />

Renis began his pitch with confidence. He described<br />

his solution to use the Microsoft HoloLens to<br />

create an Iron Man-like virtual environment for<br />

engineers and mechanics to analyze defects in<br />

manufacturing processes. By the time he ended<br />

and the judges finished their questions, the crowd<br />

applauded for the youngest finalist in the history<br />

of the Combustion Chamber.<br />

Thirty minutes later, Renis<br />

received $25,000 from the<br />

executive judging panel<br />

and mentorship from Booz<br />

Allen’s Strategic Ventures<br />

Principal Rob Ruyak.<br />

This is who we are. We<br />

create avenues to put our<br />

people front and center<br />

and facilitate the collision<br />

of brilliant ideas. Because<br />

good ideas come from<br />

everywhere.<br />

MICROSOFT<br />

HOLOLENS<br />

Microsoft HoloLens<br />

is a cordless, selfcontained<br />

Windows 10<br />

computer packed into<br />

a smart glasses virtual<br />

reality headset. It uses<br />

advanced sensors,<br />

a high-definition<br />

3-D optical display,<br />

and spatial sound to<br />

allow users to direct<br />

augmented reality<br />

applications with their<br />

eyes, voice, and hand<br />

motions. Microsoft<br />

expects HoloLens to<br />

begin shipping in the<br />

first quarter of 2016.<br />

10 | COMBUSTION CHAMBER<br />

Applied Innovation > ENVOI Articles | 11


STRESS-TESTED SOLUTIONS<br />

1.0 2.0 3.0 4.0<br />

WASHINGTON, D.C.<br />

1776<br />

SANTA MONICA, CA<br />

CROSS CAMPUS<br />

BOSTON, MA<br />

DISTRICT HALL<br />

ATLANTA, GA<br />

GENERAL ASSEMBLY<br />

The first Combustion Chamber took<br />

place in Washington, D.C., at a local<br />

startup incubator and seed fund. Five<br />

teams pitched their best ideas for funding,<br />

and over the course of the event,<br />

$50,000 was awarded among the<br />

five finalists.<br />

FINALISTS<br />

Jerry Negrelli and Jinnyn Jacob, mobile<br />

app to better connect dispersed work teams<br />

James Bridgers, feature detection algorithm<br />

to identify potholes in city streets<br />

Bill Hargenrader, cybersecurity tool enabling better<br />

monitoring and workflow tracking<br />

Dan Liebermann and Doug Friedman, population<br />

estimation and forecasting tool<br />

Rachel Winchester, Allie Carroll, and Josh Chao,<br />

integrated rewards platform<br />

The Cross Campus is the tech hub<br />

of L.A.’s startup community, an<br />

18,000-square-foot co-working and<br />

office space housed in a renovated industrial<br />

building. Booz Allen hosted the<br />

second Combustion Chamber there,<br />

and over the course of the day, $55,000<br />

was awarded among the five finalists.<br />

FINALISTS<br />

Dusty Vacak and Bill Bland, dynamic system<br />

model that helps clients manage their Windows<br />

Communication Foundations<br />

Josh Wentlandt, command-and-control center to<br />

expedite the distribution of flight keys to pilots<br />

Joseph Wyrwas and Derek Aucoin, modified<br />

Booz Allen-designed data security tools for<br />

commercial government clients<br />

Reechik Chatterjee, mobile application that<br />

allows teams to share HIPAA-compliant medical<br />

data in real-time<br />

Mike Morgan, video intelligence solution<br />

for U.S. Navy networks<br />

The third Combustion Chamber took<br />

place in District Hall, a civic workspace<br />

in Boston’s Seaport Innovation District<br />

operated by startup accelerator and<br />

strategic partner Cambridge Innovation<br />

Center. The evening’s winning solutions<br />

included a pathogen-sequencing database<br />

to control early disease outbreaks,<br />

to an adaptive problem-resolution mobile<br />

app that helps DoD hardware and software<br />

engineers troubleshoot. A total of<br />

$120,000 was awarded to four winning<br />

finalist teams.<br />

FINALISTS<br />

Michelle Holko, solution that enables scientists<br />

to readily track and predict pathogen threats to<br />

human health in real-time<br />

Andrew Troy and Luke Warnock, crowdsourced tool<br />

that shares real-time feedback among software<br />

users and equipment managers<br />

Sarah Olsen and Scott Welker, web application<br />

that helps risk assessment analysts automate<br />

data organization<br />

Balaji Yelchuru and Ismail Zohdy, mobile tool that<br />

forecasts future travel metrics and anticipated<br />

resource expenditures<br />

Brian Thomas, tool to provide specific risk mitigation<br />

recommendations to anti-terror officers in<br />

the field<br />

Daniel Shor and Kevin Weinstein, reusable engineering<br />

framework for Booz Allen’s Engineering<br />

Services team<br />

Booz Allen chose Atlanta, home of the<br />

CDC, to host the fourth Combustion<br />

Chamber, which for the first time<br />

narrowed the event’s focus to specific<br />

market problems. Solutions focused<br />

on Internet of Things-enabled health<br />

solutions that sought to improve safety<br />

of infectious disease labs and reduce<br />

rapid response events in hospitals<br />

through improved patient monitoring.<br />

Nine finalist teams received a total of<br />

$130,000 in funding for their solutions.<br />

FINALISTS<br />

Christy Staats, solution to automate the monitoring<br />

of lab equipment<br />

Monica Elmore & Wing Kuang, hands-free procedural<br />

risk mitigation and analysis solution<br />

Mike Caputo & Ryan Buckland, solution to reduce<br />

hospital readmissions<br />

Brad Smith, web-based data collection platform<br />

tracking adverse vaccine events<br />

Catherine Ordun, intensive inventory of health<br />

surveillance data<br />

Taalib al’Salaam & Rebecca Brown, cost avoidance<br />

model for chronic diseases<br />

Rebecca Hutchins, tactical cloud-enabled device<br />

to better track biometrics data<br />

Dimitrios Koutsonanos, web crawler pulling<br />

data to better determine causes of death<br />

Nico Preston, front-line disease<br />

awareness solution<br />

12 | COMBUSTION CHAMBER<br />

Applied Innovation > ENVOI Articles | 13


AT THE<br />

CORNER OF<br />

DC INNOVATION CENTER: AT THE CORNER OF 15TH AND IDEAS<br />

LOCATION: 901 15TH STREET, WASHINGTON, D.C.<br />

SIZE: 8,700 SQ. FT.<br />

MAIN SPONSORS: HEWLETT PACKARD ENTERPRISE,<br />

INTEL, MICROSOFT<br />

ARCHITECTURAL CREDENTIALS<br />

THE DC INNOVATION CENTER ARCHITECTS ALSO DESIGNED<br />

CAPITAL ONE LABS<br />

By Toby Ulm & Connor Hogan<br />

EVENTS THAT INSPIRE<br />

BOOZ ALLEN REGULARLY HOSTS EVENTS WITH OUR PARTNERS<br />

FROM INDUSTRY, ACADEMIA, AND THE STARTUP COMMUNITY.<br />

WHATIF: An annual event that hosts disruptive<br />

thinkers from industry, government, academia,<br />

and the community to ideate, interact, and offer<br />

solutions to the world’s toughest problems<br />

COMBUSTION CHAMBER: A competition<br />

where employees pitch new products and<br />

capabilities to a panel of Booz Allen leaders,<br />

who evaluate the solutions and award funding,<br />

mentorship, and client introductions<br />

STARTUP WEEKEND: A 54-hour event, in<br />

partnership with Techstars, where participants<br />

develop their entrepreneurial skills to build<br />

new value for their clients and business<br />

The buildings on K Street in Washington, D.C.,<br />

are a lineup of usual suspects. Law firms, lobbyists,<br />

and associations wrestle for executive<br />

window space along the tree-lined thoroughfare<br />

as commuters pick out company names etched<br />

above cold glass entranceways.<br />

Running parallel to K Street, less than a mile<br />

south toward the Potomac River, sits a row of<br />

giant museums on either side of the National<br />

Mall. In April, these stone-clad vaults catch<br />

excited eighth-grade children along with global<br />

artifacts in endless Smithsonian labyrinths.<br />

Outside, the Washington Monument—the<br />

city’s enduring monolith to experienced ambition—launches<br />

skyward from a platform of<br />

American flags.<br />

At first glance, it’s business as usual in the<br />

Federal City.<br />

But cracks have emerged in the veneer of<br />

Washington's old guard. More than 1,000<br />

technology startups have squeezed their way<br />

into the crowded buildings and regulated industries<br />

once dominated by a few big businesses.<br />

Startups have shaken the business foundations<br />

of the capital city with youthful ideas and a<br />

lean mentality. Yes, Washington, D.C., has<br />

transformed.<br />

A SPLIT TICKET CITY<br />

In 2013, Booz Allen began<br />

its own <strong>transformation</strong><br />

when we started developing<br />

an Innovation<br />

Blueprint: a series of<br />

components and systems<br />

to source, supply, and<br />

mature our innovation<br />

practices. In the last three<br />

years, we’ve augmented<br />

our traditional business<br />

models. We’ve built disruptive<br />

technologies and<br />

co-created others through our extensive network<br />

of partners. And we’ve driven growth through a<br />

relentless pursuit of original value and integrated<br />

focus on our clients’ biggest challenges.<br />

The cultural and technological acceleration of<br />

the District reflects Booz Allen’s recent journey.<br />

“D.C. is an emerging tech hub these days,” says<br />

Senior Vice President Mark Jacobsohn. “And<br />

we’re a part of that.”<br />

It’s why Booz Allen built the DC Innovation Center<br />

on the first floor of our downtown office. Beyond<br />

the plans, products, strategies, and models, Booz<br />

“We set out to design<br />

more than just a center,<br />

but a place where we<br />

can show an original<br />

side of Booz Allen. It’s<br />

how we’re evolving.”<br />

—MARK JACOBSOHN<br />

SENIOR VICE PRESIDENT<br />

Allen needed a new space<br />

to collaborate and connect<br />

with a city in transition.<br />

The 8,700-square-foot<br />

space is only a few blocks<br />

from the Veterans Affairs<br />

and Treasury buildings,<br />

as well as the offices of<br />

startup accelerator 1776<br />

and WeWork co-working<br />

spaces. It’s a physical<br />

embodiment of our innovation<br />

agenda, designed to<br />

connect the best technology<br />

to the toughest problems in a split ticket city<br />

of startups and government.<br />

DESIGN(ED) THINKING<br />

“We set out to design more than just a center, but a<br />

place where we can show an original side of Booz<br />

Allen. It’s how we’re evolving,” Mark notes with a<br />

smile. “The exterior is flanked in glass, so you can<br />

have a peek right from the street.”<br />

Next time you’re downtown, hop off the Orange,<br />

Blue, or Silver Lines at McPherson Square Metro<br />

and head west one block along I Street toward<br />

15th. About halfway up the block, look right and<br />

you can’t miss it: a space engineered for talent to<br />

connect, collaborate, and co-create with clients,<br />

partners, and the city’s entrepreneurs.<br />

14 | 15 TH & IDEAS Applied Innovation > ENVOI Articles | 15


SPACES MATTER<br />

EVERY AREA WITHIN THE DC INNOVATION CENTER SERVES A SPECIFIC PURPOSE<br />

INTERNET OF THINGS LAB<br />

An assembled collection of hardware and software<br />

capabilities from across Booz Allen<br />

to solve the challenges of a connected age<br />

PROJECT TEAM SPACE<br />

A creative and open environment to enable<br />

selected teams to design and implement new<br />

products and services<br />

VENTURES AND EDGE TECHNOLOGIES ROOM<br />

A dedicated space to forge new partnerships with<br />

industry, academia, and the startup community to<br />

find solutions to the world’s emerging problems<br />

STAGE AND EVENT SPACE<br />

Hosts community engagements, from startup<br />

weekends to hackathons to executive panels<br />

“The Innovation Center’s open,<br />

adaptable space expresses our<br />

century-old spirit of teamwork,<br />

collaboration, and entrepreneurialism<br />

in a way we’ve never done before.”<br />

— JOE MAHAFFEE<br />

EXECUTIVE VICE PRESIDENT<br />

Inside the main fishbowl-feeling workspace, sporadic pockets<br />

of small teams huddle around laptops and tables. A serendipitous<br />

energy permeates the room where projects range from<br />

connected vehicles, to new partnership discussions, to open<br />

source software. There’s a sense that every team is just one<br />

conversation away from associating the right concoction of<br />

ideas to solve the problem they’re working on.<br />

“We needed the right environment to get the best out of<br />

our talent,” explains Executive Vice President and Chief<br />

Administrative Officer Joe Mahaffee. Through its design, the<br />

space can surge and scale with the needs of those working<br />

inside it. In minutes, the multi-group workspaces can transform<br />

into a unified community event space. As Joe notes,<br />

“The Innovation Center’s open, adaptable space expresses our<br />

century-old spirit of teamwork, collaboration, and entrepreneurialism<br />

in a way we’ve never done before."<br />

DON'T GO IT ALONE<br />

The DC Innovation Center attracts people and organizations<br />

from different disciplines and backgrounds to engage around<br />

common problem sets. “We’re rethinking the way we do<br />

partnerships,” Mark says. “Both big and small.”<br />

In fact, it’s an alliance with three companies—Hewlett<br />

Packard Enterprise, Intel, and Microsoft—that laid the<br />

groundwork for the Center. With financial and equipment<br />

support from these three sponsors, the Center offers talent<br />

the chance to tinker with the latest technology and search<br />

for ways to build value by connecting it to industry and<br />

client problems.<br />

Teams working in the Center focus on collaboration and prototyping.<br />

Small groups rotate through the Center periodically<br />

with the intent to incubate, test, and refine a model before<br />

delivering it to a client as either a minimum viable product or<br />

complete solution. If achieving that goal requires collaboration<br />

with industry or startup partners, teams have license to seek<br />

out the technology and expertise they need.<br />

“A lot of problems that our clients face today cannot be solved<br />

by a single company,” Joe says. “It takes a whole network of<br />

inputs from multiple organizations who are willing to come<br />

together in ways that were previously inconceivable. With the<br />

Innovation Center, we’re brokering those relationships.”<br />

Not every project and collaboration in the Innovation Center<br />

will succeed. That’s okay. A century of pioneering has<br />

taught us that taking sensible risks and failing forward is<br />

what matters. That’s how we build new value for our clients,<br />

our partners, and our people.<br />

That’s business as usual for Booz Allen.<br />

16 | 15 TH & IDEAS Applied Innovation > ENVOI Articles | 17


0 0 0 0 0 0 0 2 3 0 0 0<br />

01 00 1 022 0 11 000 X 010 00<br />

0<br />

OUT OF THE<br />

SHADOWS<br />

By Jacob Kriss<br />

THE OBJECTIVE WAS SIMPLE:<br />

FIND A WAY IN.<br />

If you’re indoors and breathing, chances are<br />

there’s a heating, ventilating, and air conditioning<br />

(HVAC) machine outside. HVAC units keep<br />

buildings warm through the winter, cool in the<br />

summer, and us breathing fresh oxygen year<br />

round. The units are meant to provide comfort,<br />

not to endanger us.<br />

A couple of years ago, however, hackers exploited<br />

a near invisible vulnerability in an HVAC system<br />

to break into the internal networks of a major<br />

retailer. Using infectious malware, they boosted<br />

network credentials from the HVAC systems<br />

vendor that kept the retailer’s building circulated<br />

with air. With those credentials on file, they had<br />

their way in—a license to steal, using nothing<br />

but keystrokes and code.<br />

Install malware to steal credentials. Exploit web<br />

application vulnerability. Search relevant targets<br />

for propagation. Steal access token. Create new<br />

admin credentials. Propagate to relevant computers.<br />

Install malware. Steal PII. Install malware.<br />

Steal 40 million credit cards. Mission accomplished.<br />

[0101] <br />

Meet the 21st-century bank robber.<br />

HACKERS ON THE HUNT<br />

Devastating attacks like these are not unusual;<br />

in fact, they’re increasingly routine and relentless.<br />

Malicious hackers don’t operate like traditional<br />

thieves. They rarely plan a heist with a single<br />

entry point, rehearse it, and attempt to execute.<br />

Instead, they poke, prod, and pry at every imaginable<br />

vulnerability in a system.<br />

From dark corners, these criminals work in secret<br />

to exploit any vulnerability, however small, in the<br />

devices that connect us—from cellphones, to laptops,<br />

to building sensors that monitor oxygen levels—in<br />

an attempt to steal our data and disrupt our way<br />

of life. You don’t know when or how they’ll attack.<br />

Just that they will.<br />

In response, Booz Allen assembled Dark Labs:<br />

an elite group of vulnerability and malware analysts,<br />

reverse engineers, and data sientists dedicated to<br />

anticipating, outmaneuvering, outsmarting, and<br />

preventing malicious hackers from breaking into<br />

critical infrastructure and proprietary systems.<br />

The Dark Labs team doesn’t simply respond to<br />

individual cyber incidents or conduct network<br />

penetration testing. They act as guardians, investigators,<br />

and curious, inquisitive problem solvers.<br />

They’re trained and charged to sniff out patterns<br />

of life in network data, code, and firmware that<br />

would seem meaningless to an ordinary person.<br />

“We have world class cyber talent at Booz Allen,”<br />

says Vice President and Dark Labs Director Chad<br />

Gray. “And we’re unleashing them—the best of<br />

the best from the intelligence community—<br />

against the most complex, growing problems<br />

in commercial and international markets.”<br />

ENGINEERED EXPERIMENTATION<br />

Dark Labs is small by design. Inside nondescript<br />

buildings across the country, several lean, agile<br />

project teams of three to six people huddle in<br />

open workspaces. Here, teams are given broad<br />

autonomy to develop original security products<br />

and solutions that cast light on the most opaque<br />

challenges across industries.<br />

…malicious hackers don’t operate<br />

like traditional thieves... they poke,<br />

prod, and pry at every imaginable<br />

vulnerability in a system.<br />

“We empower our experts to work on what’s exciting<br />

and challenging to them. We established a<br />

cultural expectation for them to test hypotheses<br />

and fail forward,” says Chad.<br />

Dark Labs’ research and development focuses<br />

on emerging cyber threats and technologies.<br />

Particular attention is paid to enterprise and<br />

industrial systems that protect critical infrastructure,<br />

such as connected vehicles, financial<br />

institutions, and oil and gas networks. The team<br />

also focuses on finding and fixing vulnerabilities<br />

in things like automation systems, medical<br />

devices, and traffic control systems through<br />

responsible disclosure.<br />

The Dark Labs team regularly performs a variety<br />

of network reconnaissance and rapid prototyping,<br />

reverse-engineers apps, finds vulnerabilities, and<br />

writes threat reports to stay ahead of hackers.<br />

“We’re not just thinking about the challenges of today,<br />

but what’s going to strike 10 years from now,” says<br />

Senior Associate and Dark Labs Deputy Director<br />

Will Farrell.<br />

GETTING THE GREEN LIGHT<br />

Indeed, Dark Labs illuminates the critical vulnerabilities<br />

in the things many of us see every day.<br />

Last summer, for example, a Dark Labs team and<br />

a cohort of interns reverse-engineered a traffic<br />

light control system used throughout thousands<br />

of cities and towns across America. The “Green<br />

Light Project,” as it was called,<br />

identified eight vulnerabilities<br />

that, if exploited, would<br />

create chaos on our nation’s<br />

roads and highways.<br />

The Dark Labs team coded<br />

a software patch to fix the<br />

traffic light control system<br />

vulnerabilities, and then gave<br />

it away for free to system<br />

vendors and municipalities<br />

—preemptively solving<br />

a previously unknown<br />

security issue.<br />

That’s what Dark Labs strives for: seeing what<br />

others can’t, and fixing it.<br />

LIGHTING THE WAY<br />

In the coming months, Booz Allen’s clients and<br />

partners will be invited into Dark Labs. Together,<br />

they’ll work with our experts to co-develop and<br />

co-invest in new solutions that prevent attacks<br />

before they happen.<br />

“Our ultimate vision is not to be out there simply<br />

triaging broken systems,” says Will. “Instead, we<br />

want to partner with organizations during their<br />

engineering and development cycle to secure<br />

their systems from the very beginning.”<br />

It’s about time cyber security got some fresh air.


By Gretchen McClain<br />

BEATING<br />

THE DRUM<br />

OF DISCOVERY<br />

From textiles to telescopes, light<br />

bulbs to cell phones, and from<br />

directed energy to virtual reality,<br />

we can chart human history on a<br />

trajectory of technological discovery.<br />

We live in the most connected,<br />

most technologically sophisticated<br />

moment in history because of the<br />

ingenuity of talented people.<br />

People with science, technology, engineering, and mathematics<br />

educations, or STEM as the fields are now collectively<br />

called, power technological discovery in America. Yet, the<br />

diversity among those advancing these disciplines is dwindling.<br />

Today, technological advancements are mostly pioneered by<br />

a narrow group of people: men.<br />

My father drew me to science. He was an engineer, and he<br />

spent time teaching my siblings and I to tear things apart,<br />

and then rebuild them. Before we could get our drivers’<br />

licenses, we had to know how to change out the brake pads<br />

on a car. From a young age, I was encouraged to experiment,<br />

embrace the unknown, and use math and technology to<br />

solve problems.<br />

Women, however, remain severely underrepresented in<br />

STEM fields. Although they make up nearly half the American<br />

workforce, women still represent just<br />

under a quarter of the total STEM<br />

workforce. Education systems struggle<br />

to get women into technical fields<br />

academically, and American industries<br />

struggle to keep them long term. This<br />

has created an unsustainable talent<br />

gap that, if left unaddressed, will slow<br />

the pace of technological discovery and<br />

America’s economic progress.<br />

We need more women in STEM.<br />

A CULTURAL CALL<br />

Booz Allen has been leading this effort<br />

to close the talent gap and get more<br />

women into STEM fields and leadership<br />

positions. It is committed to encouraging,<br />

empowering, and pulling women<br />

through into senior management roles,<br />

and has built mechanisms for those<br />

advancements.<br />

A DISPARITY OF<br />

WOMEN IN STEM<br />

FIELDS<br />

Women make up nearly half<br />

the American workforce, yet<br />

represent just under 25% of<br />

the total STEM workforce.<br />

—“Women in STEM: A Gender<br />

Gap to Innovation.” U.S.<br />

Department of Commerce,<br />

Economics and Statistics<br />

Administration.<br />

Women in the information<br />

security profession represent<br />

10% of the workforce—<br />

a percentage that is<br />

unchanged from two years<br />

ago. Although their sheer<br />

numbers in this profession<br />

are increasing, they are only<br />

increasing at the pace of the<br />

profession as a whole.<br />

—“Women in Security: Wisely<br />

Positioned for the Future of<br />

InfoSec.” (ISC)².<br />

“We all think differently and bring something unique t0<br />

the party,” Executive Vice President Susan Penfield says.<br />

“To truly represent the global landscape though, we need<br />

to start inside ourselves.”<br />

Leader of Booz Allen’s Strategic Innovation Group, Susan<br />

also co-chairs Booz Allen’s Women’s Agenda—a focused<br />

approach to recruiting, developing, and advancing women<br />

into senior leadership roles within the firm. Its mission is<br />

CHARTING A COURSE<br />

OF SUCCESS<br />

1988<br />

First woman elected<br />

as partner in Booz<br />

Allen’s Worldwide<br />

Technology<br />

Business (WTB)<br />

1994<br />

First woman<br />

appointed as head<br />

an office in Sao<br />

Paolo, Brazil<br />

1995<br />

First Women’s<br />

Advisory<br />

Board formed<br />

1998<br />

First Workforce<br />

Diversity Council<br />

formed<br />

1999<br />

Booz Allen Hamilton<br />

named to Working<br />

Mother magazine’s<br />

“100 Best Companies<br />

for Working<br />

Mothers”<br />

2000<br />

First woman<br />

elected as Senior<br />

Partner<br />

2001<br />

Booz Allen sponsors<br />

the first Women of<br />

Greater Washington<br />

Diversity Forum<br />

2002<br />

For the first time,<br />

WTB promotes more<br />

women than men<br />

20 | BEATING THE DRUM OF DISCOVERY<br />

Innovation Philosophy > ENVOI Articles | 21


On March 8, 2016, Booz Allen hosted “Women<br />

on the Leading Edge” in its new DC Innovation<br />

Center, where executives from Hewlett Packard<br />

Enterprise, Intel, Microsoft, Merck, and Booz<br />

Allen explored how women will drive the future<br />

of connected businesses.<br />

HONORING BOOZ ALLEN’S<br />

COMMITMENT TO WOMEN<br />

+ + Working Mother 100 Best Companies—Hall of Fame<br />

+ + Diversity Inc.—Top 50 Companies for Diversity<br />

+ + Latina Style Inc. Top 50—among the top 50<br />

companies in the U.S. for hispanic women<br />

+ + Human Rights Campaign Corporate Equality<br />

Index—7th consecutive 100% rating<br />

THE CONSTRICTING<br />

TALENT PIPELINE<br />

Only 12 out of 100 collegiate female undergraduates<br />

pursue STEM-related majors. Of those female STEM<br />

graduates who enter the workforce, only 25% continue<br />

to work in STEM fields a decade later.<br />

—Affordable Colleges Online, Women in STEM.<br />

to increase the representation of<br />

talented women at all levels across<br />

Booz Allen, enrich their opportunities,<br />

and spread the intellect and thought<br />

leadership that women bring to our<br />

business, clients, and communities.<br />

And it’s working. Commitment to the<br />

Women’s Agenda has led to three women<br />

members of the Board of Directors,<br />

four leadership team members, as<br />

well as the first woman appointed as<br />

General Counsel in Booz Allen’s history.<br />

The Women’s Agenda Leadership Excellence Program, a six-month<br />

immersion program, helps develop Booz Allen’s top talent into<br />

successful leaders. Events such as workshops on voice and presence<br />

and political savvy, one-on-one coaching, peer groups, and leadership<br />

events help our women connect and feel more engaged and supported.<br />

The Women’s Agenda is bigger than STEM, although it does include it.<br />

Externally, Booz Allen’s Women’s Agenda partners with organizations<br />

such as the Society of Women Engineers, the Women’s Center, and<br />

Women of Color in STEM to mentor and increase access for women<br />

in technical fields.<br />

“The vision for our Women’s Agenda,” Executive Vice President and Chief<br />

Personnel Officer Betty Thompson shares, “is to ensure that all women<br />

and all diverse populations at Booz Allen have a chance to move to the<br />

next level, and to see women like them as role models in senior levels.”<br />

AN UNCOMFORTABLE SEAT AT THE TABLE<br />

American culture unquestionably influences why women veer off technically<br />

oriented paths. According to Eileen Pollack in her 2013 New York<br />

Times op-ed, “Why Are There Still So Few Women in Science?,” we’ve<br />

seen young boys and men encouraged throughout generations to tough<br />

out difficult science and math courses, from classrooms to labs.<br />

Meanwhile, girls—no matter how apt or able—all too often don’t<br />

receive the same pushes from their parents, teachers, and counselors.<br />

An implicit bias that math and science are for men permeates through<br />

academic and scientific environments. The result of this bias is that it<br />

may discourage many women from staying the course. Noted astrophysicist<br />

Meg Urry has described the feeling as, “the slow drumbeat<br />

of being underappreciated, feeling uncomfortable, and encountering<br />

roadblocks along the path to success.”<br />

“I was the only woman in the room—ever,” Mickie Bolduc states<br />

matter-of-factly over a cup of coffee.<br />

Mickie, a Senior Vice President with two degrees in mathematics,<br />

has helped lead Booz Allen’s Systems Delivery business for two decades.<br />

During her career, largely in the defense sector, she’s experienced<br />

firsthand how underrepresented women are in meeting rooms as well<br />

as classrooms, and the tension that exists within those spaces when<br />

gender stereotypes clash. “It can be intimidating, but you have to respect<br />

what you bring,” Mickie explains. “And I felt I had something to bring<br />

to the table.”<br />

Mickie now leads technical teams across various markets and technical<br />

capabilities, and she and others at Booz Allen are actively mentoring<br />

women one-on-one and sponsoring others to rise up through the firm.<br />

“We want people to have a common view on what it means to be a STEM<br />

woman at Booz Allen, and see that as an actual career path,” Mickie<br />

says. “We have more role models now [because of our commitment].”<br />

ALL ABOUT “LIKE ME”<br />

When I think about the problems facing the world today, many of<br />

them are complex technology integration problems, with solutions that<br />

require associative, combinatory thinking. Women are great at this—<br />

working problems with multiple variables up in the air. Women have<br />

the tools, but they also need human support. That’s why mentorship<br />

is so important.<br />

KAKOLI KIM<br />

Senior Associate Kakoli Kim has a PhD<br />

in biochemistry and leads a group of<br />

scientists out of Aberdeen, MD, supporting<br />

Chemical Biological Defense. Her<br />

team recently played a large role in<br />

combating the Ebola outbreak, examining<br />

threats to make sure the Army was ready<br />

to respond. “Most scientists thrive on<br />

their love of discovery,” Kakoli says, “but<br />

not for me. For me, it’s always been<br />

about application.”<br />

DID YOU KNOW…?<br />

On average, Women in STEM fields earn 92<br />

cents on the dollar to STEM men, compared<br />

to the 77 cents on the dollar that women<br />

in non-STEM fields earn.<br />

—“Mentors Help Create a Sustainable Pipeline<br />

for Women in STEM.” —Forbes<br />

2003<br />

First firmwide<br />

Senior African<br />

American Women’s<br />

Network formed,<br />

and Board Diversity<br />

Initiative launched<br />

2004<br />

Booz Allen<br />

executive named<br />

first woman<br />

Chairman of the<br />

Principal<br />

Development<br />

Committee<br />

First Women’s<br />

Leadership<br />

meeting held,<br />

launching the<br />

Women’s Leadership<br />

Initiative<br />

Relationship<br />

established with<br />

Women of Color<br />

in Technology<br />

2005<br />

Relationship<br />

established with<br />

the Society of<br />

Women Engineers<br />

Relationship<br />

established<br />

with Women in<br />

International<br />

Security<br />

2006<br />

Women 3.0 magazine<br />

names Booz Allen<br />

executive to its<br />

list of the Top 100<br />

Women in Corporate<br />

America<br />

2007<br />

Working Mother<br />

magazine chooses<br />

Booz Allen as one<br />

of the Top 10 Best<br />

Companies for<br />

Working Mothers<br />

for the fourth time<br />

2008<br />

For the tenth<br />

consecutive year,<br />

Booz Allen Hamilton<br />

named to Working<br />

Mother magazine’s<br />

list of 100 Best<br />

Companies for<br />

Working Mothers<br />

22 | BEATING THE DRUM OF DISCOVERY<br />

Innovation Philosophy > ENVOI Articles | 23


PRI OBEROI<br />

Whether it’s coding analytics for cancer<br />

genome datasets for her client, or tracking<br />

and cataloging social responses to<br />

feminist movement, Pri Oberoi uses her<br />

coding skills daily. “Everyone needs a<br />

community that they can lean on to help<br />

them navigate their career,” Pri comments.<br />

A data scientist with a passion<br />

for social equality, Pri serves as Recruiting<br />

Chair for Booz Allen’s GLOBE Forum,<br />

an internal group committed to advancing<br />

the LGBT community within the firm, as<br />

well as a mentor to rising young female<br />

data scientists.<br />

“The most powerful determinant of whether a<br />

woman goes on in science might be whether<br />

anyone encourages her to go on.”<br />

—EILEEN POLLACK, 2013<br />

“Women want to look up to someone who looks like them,” Mickie<br />

explains. “They have to see a path, and they have to see success.” As a<br />

leader in Booz Allen’s Systems Delivery Group, Mickie has embraced<br />

this idea of sponsorship. Leaders within the group identify up and<br />

coming women across all of Booz Allen and place them in reciprocal<br />

mentor-mentee positions where they can succeed. Then, they promote<br />

those rising female leaders among senior leadership ranks.<br />

“It’s all about ‘like me,’” says Karen Dahut, Executive Vice President<br />

and leader of Booz Allen’s Civil Commercial Group. “Women need to<br />

be able to look across institutions and organizations and see themselves<br />

in other women.” Karen has built her career on leadership and<br />

lessons learned from great mentors and sponsors.<br />

As Karen knows, there’s a nuanced difference between those two<br />

ideas. Mentors help you understand the politics of an organization—<br />

how you achieve, how you advance, how you develop and say what<br />

you need to say. Sponsors, however, take action and pull you through.<br />

Men have an essential role in mentorship and sponsorship, too. Men<br />

need to encourage and have an active voice and participate in helping<br />

women see themselves in these roles, and celebrate and advance<br />

women as quickly as possible to make room for them at the table. Just<br />

as my father and so many professors and colleagues embraced and<br />

encouraged me along my path, so many more men across America<br />

must do the same.<br />

BEATING BACK THE BUTTERFLIES<br />

There’s a perception out there that it’s hard to be a woman in STEM.<br />

To varying degrees, that can be true, yet in some ways, it was easier to<br />

be a woman in STEM. Being different can be a benefit. People remember<br />

you. It’s true of my career. I’ve always had a combination of the<br />

butterflies in my stomach and the confidence to push myself, stretch<br />

myself, and take comfort in the unknown. I believe this tension creates<br />

our greatest work.<br />

While it hasn’t always been culturally “attractive” to be a smart woman<br />

in math and science, Booz Allen is changing that perception by changing<br />

the conversation. Women at Booz Allen (and in general) are really good<br />

at collaborating, integrating things, and working though problems.<br />

These are all the essential components of a STEM education.<br />

PUSHING FOR PROGRESS<br />

Although Booz Allen in particular has made great strides inspiring<br />

women and increasing access to STEM educations and careers in<br />

particular, more work remains to be done. “Women like us won’t rest<br />

until we feel like all women are treated fairly, equally, and have the<br />

same opportunities and are compensated at the same level that men<br />

are,” Susan concludes. “That’s what I want my legacy to be: I left it<br />

better for women.”<br />

For large companies like Booz Allen, diversity in STEM jobs doesn’t<br />

just make good cultural sense—it’s good business. Differences in backgrounds<br />

and technical knowledge produce better, more well-rounded<br />

ideas and solutions. Without a diverse workforce, you lose out on those<br />

serendipitous clashes of creativity and inspiration that have produced<br />

some of the world’s greatest technological achievements. That is why<br />

Booz Allen continues to drum the beat of discovery, and diversity, in<br />

STEM. It’s good business.<br />

COMMUNITY INVOLVEMENT<br />

Booz Allen is strengthening the STEM pipeline<br />

in America by sponsoring and participating in a<br />

broad range of mentoring and immersive learning<br />

opportunities among young students and<br />

future professionals. Our people are passionate<br />

about giving back and cultivating talent. We<br />

have been a longtime sponsor and partner<br />

of FIRST® Robotics, a robotics engineering<br />

organization focused on inspiring young talent<br />

to become science and technology leaders.<br />

We work with Girls Who Code, and recently<br />

launched and sponsored an initiative called<br />

STEM Girls 4 Social Good.<br />

In August, the firm hosted 40 young girls for<br />

a week-long camp investigating the problem<br />

of human trafficking through data science<br />

techniques.<br />

2009<br />

Firmwide Women’s<br />

Agenda established<br />

2010<br />

Natalie Givans<br />

named Engineer of<br />

the Year by District<br />

of Columbia Council<br />

of Engineers and<br />

Architects<br />

2011<br />

First female<br />

representation on<br />

the leadership team<br />

2012<br />

Joan Amble<br />

named the first<br />

woman to Booz<br />

Allen’s Board of<br />

Directors<br />

2013<br />

Nancy Laben<br />

joins Booz Allen as<br />

first woman General<br />

Counsel<br />

2014<br />

Gretchen<br />

McClain joins<br />

Board of Directors<br />

2015<br />

Melody Barnes<br />

joins Board<br />

of Directors<br />

24 | BEATING THE DRUM OF DISCOVERY<br />

Innovation Philosophy > ENVOI Articles | 25


0116 17800880<br />

37.5 0<br />

FROM THE DEVASTATING alien heat-ray in H.G. Wells’<br />

War of the Worlds, to the handheld “phasers” that Captain<br />

Kirk and crew wield in episodes of Star Trek, laser weapons<br />

have long captured the imaginations of science fiction writers,<br />

directors, and dreamers.<br />

These concepts are no longer the stuff of science fiction. Booz<br />

Allen engineers and scientists are helping the Department<br />

of Defense (DoD) develop and test directed energy (DE)<br />

weapons. With numerous advantages over traditional kinetic<br />

weapons, DE has the potential to profoundly reshape the 21stcentury<br />

battlefield. And Booz Allen is on the front lines of<br />

solving the technical and operational challenges associated<br />

with building and deploying them on a wide scale.<br />

WHAT IS DIRECTED ENERGY?<br />

According to Joe Sifer, Executive Vice President and lead of<br />

Booz Allen's Directed Energy business, “DE weapons transmit<br />

or fire invisible beams or fields of concentrated electromagnetic<br />

energy or atomic or subatomic particles at a target.<br />

Currently there are two basic categories of DE weapons—<br />

high-energy laser (HEL) and high-powered microwaves (HPM)<br />

—each of which have different potential applications.”<br />

5 0<br />

1 34 678 9717 2311615 1117 0408<br />

357 492 0622 23<br />

HELs can be deployed to protect critical areas and infrastructure,<br />

shoot down hypersonic cruise missiles or intercontinental<br />

ballistic missiles, and take out aerial targets such<br />

as UAVs from the ground or from the air. The technology<br />

essentially uses lasers as a “blowtorch,” according to Principal<br />

Joe Shepherd, a leader in the firm’s DE business. “The same<br />

technology can be used at a lower energy to 'dazzle,' causing<br />

temporary loss of camera imagery or blocking vision in a<br />

cloak of colored light.”<br />

Alternatively, HPM uses high-powered radio frequency (RF)<br />

energy to disrupt a target, depositing electrical pulses or heat<br />

to cause an adverse effect. It can be used to disable vehicles<br />

and vessels and in counter-infrastructure operations by<br />

shutting down non-shielded electronics. While less physically<br />

destructive than a supercharged laser shot, HPM weapons can<br />

give warfighters a tactical edge by eliminating the enemy’s<br />

ability to use critical equipment.<br />

26 | SCIENCE NON-FICTION<br />

Innovation Philosophy > ENVOI Articles | 27


LASERS IN ACTION<br />

In 2014, the Navy unveiled its Laser Weapon System (LaWS) a 30-kilowatt commercial welding laser<br />

repurposed for installation on the USS Ponce. Booz Allen is responsible for the ongoing maintenance<br />

and operation of the LaWS, which the Navy has successfully tested against small-boat and UAV targets,<br />

destroying or disabling them with pinpoint accuracy. The LaWS has been so successful, in fact, that it<br />

has been authorized for use as a defensive weapon, if necessary.<br />

CIVILIAN APPLICATIONS<br />

Directed energy technology isn’t limited to the military.<br />

Potential civilian usages include non-lethal vehicle<br />

and vessel stopping by law enforcement, laser-based<br />

systems for long distances communications, and<br />

possible breakthroughs in improving power-system<br />

efficiency that could be applied in commercial sectors.<br />

1 34 678 9717<br />

CHEAPER THAN A SPEEDING BULLET<br />

SIZE, WEIGHT, AND POWER<br />

Yet, for all these potential benefits, developing DE weapons<br />

isn’t without technical challenges. Current DE weapons are<br />

large, heavy, and require huge amounts of power to fire.<br />

BUILDING THE FRAMEWORK<br />

Beyond the technical challenges of building and installing<br />

a prototype like the Laser Weapon System (see “Lasers in<br />

Action” on Page 28), Booz Allen is thinking through the<br />

myriad military operational matters surrounding DE. We’re<br />

helping the DoD understand how to integrate, deploy, and<br />

operate these weapons within its warfighter doctrine, in<br />

addition to building them.<br />

One of the most compelling advantages of DE over kinetic<br />

weapons is in cost-per-shot. For DE, this is primarily the cost<br />

of generating the power required to generate and transmit<br />

the DE to the target.<br />

“When using a kinetic weapon like a missile, you're taking<br />

something more expensive than a UAV to take down a UAV,”<br />

says Joe Shepherd. “With DE, you’re talking pennies per shot<br />

compared to thousands per shot for a kinetic weapon.”<br />

It turns out, a shot of DE is cheaper than a speeding bullet.<br />

Beyond cost advantages, DE weapons offer the ability to “turn<br />

the dial” on lethality. Captain Kirk was right. You can set your<br />

phaser to stun. In many instances, a military operator may simply<br />

want to disable an approaching vehicle, rather than destroy<br />

it—a capability that HPM, in certain applications, can perform.<br />

“We don’t think of DE as a replacement for conventional<br />

weapons, but as a complement. Incorporating DE can<br />

reduce cost and collateral damage,” says Senior Associate<br />

Patrick Shannon, who is focused on business development<br />

and acquisition for DE at Booz Allen.<br />

Because lasers allow for pinpoint accuracy in targeting, he<br />

says, they can greatly limit collateral damage when engaging<br />

a target. And since lasers travel at the speed of light, a target<br />

cannot evade an accurately aimed HEL beam. Moreover, DE<br />

can be difficult or impossible to detect, particularly with HPM.<br />

Operators may be able to use HPM against electronic targets<br />

without the enemy knowing until after the engagement.<br />

“Most of the physics on the HEL side are reasonably understood,<br />

and we’re getting there on HPM,” says Joe Sifer. “But the hardest<br />

part is you need these things packaged in a way that allows<br />

you to use them in a practical and operational way.”<br />

CHALLENGE ACCEPTED<br />

Today, approximately 65 Booz Allen engineers, scientists,<br />

and mission operations specialists, together with nearly that<br />

many subcontractor staff, are actively working to address<br />

these challenges for the Navy. This team, which is primarily<br />

based at the Naval Surface Warfare Center Dahlgren Division<br />

in Dahlgren, VA, performs research, develops requirements,<br />

analyzes missions and engagements, conducts effects testing,<br />

creates and deploys prototypes, and implements proofs-ofconcepts<br />

that are integrated on ships and other platforms.<br />

For HPM in particular, Booz Allen engineers are focused on<br />

“tuning” the RF to allow it to couple to the right target. It’s a<br />

complex challenge. Determining the right frequency, source,<br />

and power level to get a lock is a considerable physics problem.<br />

“We’re working to get operational prototypes into an inventory so<br />

that the whole doctrine—training, sustainment, all the things<br />

that have to surround a system that’s being used long-term—<br />

gets into infrastructure thinking about DE,” says Patrick.<br />

THE LEADERSHIP IMPERATIVE<br />

Given their technical challenges and the need for a holistic<br />

doctrine framework in order to use them, widespread<br />

operational deployment of DE weapons is still many years<br />

away. In the meantime, Booz Allen is focused on helping the<br />

DoD develop the technology and understand how to deploy it<br />

efficiently and effectively.<br />

“We have an imperative at Booz Allen, because of our<br />

broad-reaching technical expertise in DE, to move this<br />

technology forward,” says Joe Shepherd. “That’s our focus.”<br />

Booz Allen has served as the essential partner to defense<br />

clients for more than 75 years. With engineering experts<br />

in electromagnetics, prototype development, and systems<br />

engineering among others, we’re ready to transform the<br />

battlefield once more.<br />

ELECTROMAGNETIC RAILGUN<br />

At NSWC Dahlgren, Booz Allen’s engineering team<br />

is helping to develop the pulse-forming network on<br />

the navy’s experimental railgun. This technology<br />

uses a powerful electromagnetic pulse to fire a<br />

projectile at seven times the speed of sound and<br />

costs far less than a traditional missile.<br />

Captain Kirk was right.<br />

You can set your phaser to stun.<br />

INAUGURAL DIRECTED ENERGY SUMMIT<br />

On July 28, 2015, Booz Allen hosted a first-ofits-kind<br />

Directed Energy Summit in McLean, VA,<br />

in partnership with the Center for Strategic and<br />

Budgetary Assessments. The summit included<br />

members of Congress, Department of Defense<br />

stakeholders, and key members of the industrial<br />

base that are applying independent research and<br />

development to maturing DE technology. Booz<br />

Allen is planning a follow-up event for mid-2016.<br />

28 | SCIENCE NON-FICTION<br />

Innovation Philosophy > ENVOI Articles | 29


OPEN<br />

PERFORMANCE<br />

By Alex Haederle<br />

There has never been a more exciting time to be digital.<br />

On October 14, 2015, Booz Allen Digital unveiled a bold new<br />

message in the heart of Washington, D.C. In the Newseum’s<br />

Knight Center, some 250 people from government, industry,<br />

and the media huddled together for the Digital Innovation<br />

Summit to discuss the future of digital disruption. Printed<br />

storybooks circulated among the audience—storybooks that<br />

conveyed a new focus for Booz Allen Digital: opening the<br />

performance of clients by transforming them from closed,<br />

proprietary systems into open agile enterprises.<br />

ENVOI Articles interviewed the five leaders of Booz Allen Digital—Executive Vice President<br />

Greg Wenzel, Senior Vice President Julie McPherson, and Vice Presidents Bill Ott, Munjeet Singh,<br />

and Ralph Wade—to dig into the perspectives, the technology, and the ideas underlying the<br />

Open Performance storybook, which you can read at www.boozallen.com/digital.<br />

ENVOI Articles: What does Booz Allen Digital look<br />

like today, compared to two years ago? What’s new<br />

and different?<br />

Munjeet Singh: We’re a bit more edgy, that’s for sure.<br />

Julie McPherson: Yeah, we’re bringing sexy<br />

back to IT.<br />

EA: You’re kidding.<br />

JM: No, really! We’re glamorizing IT. Pushing<br />

it back toward the edge of what it should be:<br />

creative, connective, and repeatable—<br />

Bill Ott: —and not process-heavy and risk-laden.<br />

We’re rebooting that.<br />

EA: How so?<br />

BO: Well, development has changed. In the<br />

pre-digital era, it used to be, “What can we do by ourselves?”<br />

Now, it’s about open technology and communities—so<br />

we’ve committed to being an active<br />

leader and contributor within those communities.<br />

30 | ARTICLE TITLE Innovation Philosophy > ENVOI Articles | 31


Greg Wenzel: The more you give away, the more<br />

you get back.<br />

EA: You argue, “Many firms are big. Some are agile.<br />

Few are both.” Those ideas seem contradictory to me.<br />

><br />

TOOLS FOR GETTING THINGS DONE<br />

VISIT WWW.BOOZALLEN.COM/DIGITAL<br />

EA: In the storybook, you made it clear that “open”<br />

means so much more than open source. Why is that?<br />

MS: Because it doesn’t just mean open source.<br />

Yes, we assemble open source software, but we’re<br />

building open architectures, open standards,<br />

we’re tapping open data through APIs, and<br />

engaging in open source communities as well.<br />

BO: So we embrace that, and we focus on solving<br />

core needs through an open approach, from<br />

how we employ development practices to the<br />

platforms we work on.<br />

EA: Why is reuse important to Booz Allen Digital?<br />

GW: There’s so much IT out there. Anybody can<br />

go develop apps. What sets you apart is how you<br />

can reuse what exists to assemble new value.<br />

JM: Ninety percent of anything anyone wants<br />

to do has already been done. So why not spend<br />

time on more valuable tasks?<br />

BO: Yes. It’s about adding new customer and<br />

user value on top of open products. Reuse isn’t<br />

just about cost savings.<br />

RW: But, that said, reuse is cheaper. Plus, if<br />

you’re reusing a common service, then you can<br />

build on top of it and standardize.<br />

MS: Reuse is going to be adopted very aggressively,<br />

very soon. We have an opportunity to<br />

shape what that looks like, and be credited as<br />

one of first consultancies to define it.<br />

RW: We’re a big firm. But with “big” comes<br />

resources, scale, and the ability to invest—<br />

things that smaller firms mostly can’t do.<br />

GW: And we love startups. But most startups<br />

alone aren’t equipped to assemble a system of<br />

systems, or migrate a government enterprise<br />

to the cloud. So we partner with them.<br />

EA: Got it. So that’s what you mean by, “It takes<br />

an enterprise to transform an enterprise?”<br />

RW: Exactly. We are the enterprise integrator.<br />

We have a broad reach into a large number of<br />

commercial and federal entities. Our partners<br />

have the critical tech to help us do that.<br />

GW: It’s a symbiotic thing. We get insight into<br />

next-generation technologies our partners<br />

create, and they get the benefit of our intimate<br />

understanding of clients.<br />

EA: On that note—how do you guys think about<br />

partnerships?<br />

JM: Our business partnerships used to be<br />

transactional in nature. Now, though, it’s about<br />

bringing clear, differentiated strengths to the<br />

ecosystem.<br />

MS: There’s great strength in partnerships.<br />

The whole premise behind our “Don’t go it<br />

alone” philosophy is linking up with those in<br />

the market who have done it before.<br />

BO: Exactly. Look at what we’re doing with Docker.<br />

We knew Docker, and knew they had the microservice,<br />

containerization solution to help a major<br />

federal client overhaul its Integrated Award<br />

Environment. But, Docker didn’t know the client.<br />

GW: We, however, do. So we came in and brokered<br />

the relationship, giving Docker their first<br />

customer. A big one.<br />

JM: We were the glue that made that possible.<br />

And that’s how we want to approach every<br />

partnership.<br />

EA: What are the business challenges associated<br />

with transitioning government enterprises from<br />

traditional IT to open, agile, mode 2 IT?<br />

GW: The federal government has spent so much<br />

on existing IT. They have smaller budgets now,<br />

and can’t afford to sustain what they’ve got and<br />

still modernize for the future.<br />

RW: And culturally, most government clients<br />

aren’t aligned to do that—the systems they’ve<br />

got in place, budgeting, programmatic—as well<br />

as risk.<br />

MS: Clients need [IT systems] architecture that’s<br />

lightweight and infrastructure that’s capable of<br />

immediacy. Changeable and transportable, too,<br />

so clients aren’t locked into vendors.<br />

JM: You’ve got to have fortitude. And trust in a<br />

forward thinking, risk-embracing mentality. It’s<br />

what’s essential for open performance.<br />

EA: What does “open performance” mean?<br />

RW: When you think of performance, you think<br />

of speed…but there’s also a measure of, “How<br />

much have I opened my enterprise up?”<br />

JM: And that’s what we do. Open performance<br />

is our promise: that embracing an open mantra<br />

unleashes better performance within, and for,<br />

your enterprise.<br />

GW: It’s also a state—when you’re no longer<br />

locked into proprietary vendors and have the<br />

power of choice in your systems and technology.<br />

MS: We enable that state. We transform organizations<br />

from closed, proprietary systems to<br />

open, agile enterprises. And we do it collaboratively<br />

and transparently.<br />

BO: It’s about opening up the realm of possibility.<br />

Open technologies, coupled with open attitudes,<br />

will propel you forward. That’s open performance.<br />

32 | OPEN PERFORMANCE Innovation Philosophy > ENVOI Articles | 33


FUNCTIONAL<br />

GROWTH<br />

Edwin Booz pioneered the notion that a group of people<br />

outside a business could analyze its challenges and advise<br />

on strategies to improve its operations. This vision both<br />

precipitated the establishment of Booz Allen and the industry<br />

of management consulting.<br />

By Susan Penfield<br />

Today, Booz Allen serves as the essential partner to<br />

some of the world’s biggest organizations. We have<br />

a relentless commitment to take on, tinker with,<br />

and solve their most complex challenges.<br />

PLACING AUDACIOUS BETS<br />

After the financial turbulence of 2008 and<br />

subsequent changes in government spending,<br />

our clients faced shrinking budgets and rising<br />

expectations. This presented Booz Allen with<br />

an opportunity to invest in those areas our<br />

clients would need when the markets returned.<br />

As part ofour Vision 2020 strategy, we created<br />

the Strategic Innovation Group (SIG): a focused<br />

agenda of investments that anticipate the future of<br />

cyber, data science, digital, and our own culture.<br />

While the SIG’s configuration and intent promotes<br />

experimentation around specific initiatives, we<br />

didn’t isolate it from the rest of the firm. In fact,<br />

we did the opposite. The SIG partners with our<br />

market accounts and entire talent base to incubate<br />

original capabilities. But with a market rebound<br />

and a return to growth, we are now expanding<br />

our investments to meet the surging demand for<br />

these new capabilities.<br />

This April 2016, we activated five Functional Service<br />

Offerings (FSOs) in Analytics, Cyber, Engineering<br />

and Science, Management Consulting, and Systems<br />

Delivery. Each FSO is an independent, yet integrated,<br />

horizontal business charged with scaling capabilities<br />

within and across vertical market accounts.<br />

Coupled with a centralized functional talent model,<br />

each FSO will find and rotate in talent to transport<br />

and apply new capabilities to new clients with<br />

fresh problem sets. In doing so, the FSOs will<br />

increase our agility to move on meaningful work,<br />

and make meaningful moves on furthering our<br />

talent experience.<br />

Innovation Philosophy > ENVOI Articles | 35


CYBER<br />

SYSTEMS<br />

DELIVERY<br />

ANALYTICS<br />

ENGINEERING<br />

& SCIENCE<br />

MANAGEMENT<br />

CONSULTING<br />

INSPIRING A COLLECTIVE MINDSET<br />

We’re not starting from scratch. We’ve always<br />

examined problems through a functional lens.<br />

Our 17 Functional Communities, for instance,<br />

challenge inspired talent to put their functional<br />

skills to the test on problems beyond their daily<br />

client work. In these communities, our talent<br />

socialize their best ideas with their colleagues<br />

and learn new techniques to solve old problems.<br />

Our talent enjoys participating and networking<br />

in these communities. They’re not going away.<br />

Rather, the FSOs build upon these pillars of<br />

community and intellectual capital. They will<br />

codify and centralize functional talent and scale<br />

a functional mission across our business.<br />

This starts with adding to the outlook of our<br />

people and the alignments across our business.<br />

We have always had market leaders running<br />

account portfolios. That won’t change. But<br />

we’re now charging executives to lead growth<br />

from a functional perspective and seek out<br />

opportunities to expand solutions within each<br />

market account.<br />

Functionally aligned talent will have expanded<br />

opportunities to explore the challenges associated<br />

with building, scaling, and standardizing the<br />

delivery of original capabilities with transformative<br />

value for Booz Allen and our clients.<br />

The Systems Delivery team has assembled a cohesive<br />

framework and management process for all of<br />

Booz Allen’s systems delivery jobs. Think of it as<br />

a Starbucks coffee approach applied to software<br />

delivery. The team has standardized our software<br />

delivery process so that every project, regardless<br />

of team or geography, tastes like Booz Allen.<br />

As market and FSO teams aggregate talent and<br />

resources, account leaders will be able to identify<br />

the resources and intellectual capital they need<br />

to grow their value to clients through an expanding<br />

capability set. Likewise, capability leaders<br />

will have access to resources and problem sets to<br />

apply their solutions in new ways and inspire an<br />

institutional view of expertise and lifecycle talent<br />

management through accounts. It’s a virtuous<br />

circle that further streamlines investment, scopes<br />

a sensible risk posture, and inspires a collective<br />

mindset through reciprocal gains.<br />

ACCELERATING FLOW<br />

What’s more, the flow of intellectual capital and<br />

resources can increase proportionally to the<br />

number of intersections among our accounts<br />

and functional areas.<br />

Yes, we will go to<br />

market faster.<br />

We will continue to<br />

build original value<br />

for our clients.<br />

For example, in the future<br />

when a leader identifies a<br />

market opportunity to solve<br />

a client’s technical engineering<br />

challenge, they can<br />

access the Engineering and<br />

Science FSO. Knowing who<br />

to reach for in a large organization<br />

is a significant step to<br />

codify. In the past we relied<br />

on our entrepreneurial culture—with<br />

great success—but can now respond to<br />

market needs faster through a disciplined process.<br />

The FSO then takes part in solving the capability<br />

challenge. Rotating in the right engineers and the<br />

smartest intellectual capital from across the firm<br />

both improves our ability to match the challenge<br />

and constructs a pipeline around our engineering<br />

capability in a new market.<br />

CONNECTING TALENT TO MEANINGFUL WORK<br />

Stronger functional agendas and inspired talent<br />

are inextricably linked to top and bottom line<br />

sustainable growth. After all, the growth of our<br />

core business underpins<br />

and strengthens both the<br />

success of our talent and<br />

our expanding capabilities.<br />

Yes, we will go to market<br />

faster. We will continue<br />

to build original value for<br />

our clients.<br />

With the rotational nature<br />

of the FSOs, our functionally<br />

aligned talent will<br />

become even more valuable<br />

to the market upon their return to those teams.<br />

The FSOs make it easier to harvest new capabilities,<br />

forge meaningful connections, advance careers, and<br />

leave an imprint on Booz Allen and our clients.<br />

36 | FUNCTIONAL GROWTH<br />

Innovation Philosophy > ENVOI Articles | 37


BOOZ ALLEN STARTS<br />

WITH<br />

CHARACTERS<br />

By Aimee George Leary<br />

Booz Allen has come a long way since guiding our<br />

first client—the Illinois State Railroad—and pioneering<br />

management consulting. But we’ve never<br />

been constrained to a predetermined track.<br />

Our expertise, best practices, and work ethic have<br />

revolutionized how industries think over generations<br />

and taught us that the trades of 1914, while foundational,<br />

can no longer push our clients forward.<br />

So we evolved.<br />

Today, we’re the leading generation of builders.<br />

We’re scientists, engineers, technologists, and<br />

storytellers inspired by collaboration and the<br />

desire to solve a problem that matters. It’s why our<br />

data scientists diagnose medical research with the<br />

latest algorithms, and our engineers prototype<br />

new technology to counter improvised explosive<br />

devices. It’s why our developers reboot the conventions<br />

of software delivery, and our interns build<br />

models to detect human trafficking.<br />

We’re at our best when the stakes are high and<br />

the problems are big.<br />

The truth is, we’re still keeping our clients on the<br />

tracks—and daring them to think beyond the predictable.<br />

We have always been driven by a united<br />

purpose to make the world better, safer, and more<br />

connected. We’ve simply expanded how we do it.<br />

Booz Allen starts with characters. And you can<br />

be one of them. If you see yourself in these<br />

characters and you want to leave an imprint on<br />

the world, then join us.<br />

We’re waiting for you.<br />

BOOZALLEN.COM/CAREERS<br />

38 | BOOZ ALLEN STARTS WITH CHARACTERS<br />

We Are Innovators > ENVOI Articles<br />

| 39


THE<br />

MANAGEMENT<br />

CONSULTANT<br />

Management consulting is a $200 billion global industry of analyzing<br />

problems and developing plans for better performance. It’s about determining<br />

which business models to follow, products to build, investments to grow,<br />

and how to structure management when an organization undergoes change.<br />

And it’s in the middle of a <strong>transformation</strong>.<br />

Digital technology has disrupted the status quo of businesses everywhere<br />

and changed the paradigm for how the management consultant delivers<br />

solutions. The shift to a data-driven economy, led by the rise of cheap, powerful<br />

cloud computing, has clients demanding new answers for increasingly<br />

complex, technology-centric problems.


SOFT SKILLS, HARD PROBLEMS<br />

The management consultant understands their<br />

client’s mission as their clients do. They frame<br />

problems correctly (and frame correct problems),<br />

Classic Problems the<br />

Management Consultant Solves<br />

+ + Businss and IT Strategy<br />

+ + Organizational Design and<br />

Development<br />

+ + Shared Services<br />

+ + Change Management<br />

+ + Business Process Reengineering<br />

+ + Customer Relationship Management<br />

+ + Performance Management<br />

gather valuable data, and<br />

synthesize a practical<br />

answer. Their recommendations<br />

are born of knowledge<br />

and experience,<br />

not intuition. They’re the<br />

ultimate change agent,<br />

committed to helping<br />

clients win support and<br />

institute the <strong>transformation</strong>s<br />

they need.<br />

These characteristics<br />

have always defined<br />

the management consultant. Challenges excite<br />

them, and fitting pieces together to solve a client’s<br />

puzzle is what they savor most. Since 1914, the<br />

Booz Allen management consultant has devised<br />

business and IT strategies, implemented organizational<br />

redesigns and developments, reengineered<br />

business processes, and managed change for<br />

some of the world’s biggest and most dynamic<br />

organizations.<br />

The challenges these dynamic organizations face<br />

require equally dynamic individuals focused on<br />

solving them. The management consultant is just<br />

that—a creative, collaborative, business-savvy<br />

connector who moves fast, yet stays grounded in<br />

economics and business operations.<br />

Traditionally, the management consultant has<br />

been seen as a generalist: a voracious learner who<br />

can add value to just about everything. While they<br />

may not know the single answer to a problem,<br />

they do know the dozen analyses that need to be<br />

performed to find it.<br />

Tomorrow’s management consultant, however,<br />

won’t settle for generalities.<br />

TODAY’S FUTURE IS TOMORROW’S PAST<br />

For much of the last 50 years, consultants created<br />

value through clever financial restructuring,<br />

mergers and acquisitions, and strategic positioning<br />

recommendations delivered to a client in a<br />

final presentation after<br />

a few months of work.<br />

Most, but not all, graduated<br />

from top-tier MBA<br />

programs and deployed<br />

generalist business strategy<br />

skills to solve client<br />

problems.<br />

Digital Disruption<br />

CEOs expect to make 40% of corporate<br />

revenue from digital channels<br />

by 2019, and digitally driven management<br />

consulting will grow by 12.6%<br />

CAGR in that same time frame.<br />

Today’s clients have been to business school,<br />

have a CPA, or have been consultants themselves.<br />

They are increasingly asking outside experts<br />

to bring non-traditional solutions to address their<br />

top priorities.<br />

Whether it’s “Uber-ifying” a mobile app to create<br />

a frictionless customer experience, deploying<br />

data scientists and enterprise architects to build<br />

a new financial product platform, or creating<br />

an IT strategy that works with existing clouds<br />

and sales tools, the problems have changed.<br />

Traditional generalists simply aren’t equipped<br />

to solve them.<br />

They’re the ultimate change agent, committed<br />

to helping clients win support and institute the<br />

<strong>transformation</strong>s they need.<br />

In a world where business value is increasingly<br />

created on software platforms, the Booz Allen<br />

management consultant will be a strategist who<br />

can also program in Python, or an engineer who<br />

can pragmatically explain new business models<br />

enabled by distributed ledgers.<br />

TOMORROW’S MANAGEMENT<br />

CONSULTANT<br />

Tomorrow’s biggest challenges chiefly include<br />

growth, digital <strong>transformation</strong> and user experience,<br />

cost cutting, environmental and social responsibility,<br />

security and risk, and change management.<br />

And the management consultant creates value by<br />

coupling business insights with knowledge of technology,<br />

analytics, and service design to solve those<br />

challenges. They fall into one of three types.<br />

Tech-savvy strategists are classic generalists who<br />

“minor” in a technology or information disciplines<br />

like analytics, digital UI/UX, or DevOps. They work<br />

to identify technological ways to increase revenues,<br />

cut costs, or outmaneuver competitors. They join<br />

Booz Allen from top-tier programs and look to<br />

invigorate clients with modern spins on traditional<br />

consulting approaches.<br />

Business-savvy technologists speak in business<br />

language and have experience in designing,<br />

testing, and launching new services<br />

and products. They embrace a lean<br />

startup mindset and believe in prototyping<br />

with real clients and customers.<br />

Whether you’re from Silicon Valley or<br />

Silicon Alley, you can help introduce<br />

leading tech nology platforms to some of the biggest<br />

federal and commercial clients out there.<br />

Industry-savvy quants have backgrounds in<br />

research, analytics, and core mission-oriented<br />

functions and have a sixth sense for what it takes<br />

to drive change within a client’s organization.<br />

We love evolving them into light data scientists,<br />

schooled in emerging modeling techniques and<br />

technologies to inform problem-solving.<br />

These new pioneers are<br />

user-centered, digital, and<br />

diverse. They never stop<br />

learning and stay one step<br />

ahead of their clients.<br />

They are management<br />

consultants, after all.<br />

Tomorrow's Management<br />

Consultants<br />

+ + The Tech-savvy Strategist<br />

+ + The Business-savvy Technologist<br />

+ + The Industry-savvy Quant<br />

42 | THE MANAGEMENT CONSULTANT<br />

We Are Innovators > ENVOI Articles | 43


THE<br />

CLOUD<br />

ARCHITECT<br />

Rapid evolution of the cloud market has introduced new IT challenges, as<br />

organizations move from closed, proprietary systems to open agile enterprises.<br />

Organizations struggle to traverse this digital terrain alone. They must swap<br />

heavy capital investments in storage systems for variable, but on-demand,<br />

virtual computing resources. They want more speed and agility and can’t<br />

afford to guess at infrastructure capacity, nor the high costs of running and<br />

maintaining data centers.<br />

While many see these challenges as frustrating, the cloud architect thinks<br />

differently. They see digital not as it is, but as it could be.


SHERPAS OF SCALE<br />

Technology is evolving at a pace most struggle to<br />

keep, and tension exists between the operational<br />

necessity to maintain lumbering legacy systems and<br />

the imperative to invest in higher-order business<br />

needs through a modernized enterprise. From baremetal<br />

interfaces to community-driven DevOps<br />

practices that scale micro-services across a multicloud<br />

environment, every organization is somewhere<br />

along the spectrum of cloud transition.<br />

Cloud-First,<br />

Says the President<br />

In 2011, the White House<br />

released the Federal Cloud<br />

Computing Strategy report,<br />

mandating that government<br />

agencies must evaluate safe,<br />

secure cloud computing<br />

options prior to making any<br />

new investments in IT.<br />

The cloud architect is the Sherpa<br />

who guides the journey. They<br />

assess a client’s IT maturity,<br />

work with them to articulate<br />

and capture their blueprint for<br />

the future, and set a course to<br />

get there together.<br />

They’re trusted, resourceful<br />

leaders. They possess strategic<br />

knowledge of on-demand technology,<br />

platforms and providers, and know how to<br />

match the right tool to the right business problem.<br />

RELATIONSHIPS ARE EVERYTHING<br />

The cloud architect builds the connections<br />

between executives and application deployment<br />

teams. But they build confidence in cloud projects,<br />

too. They have an aptitude for managing vendor<br />

relationships, defining computing loads, negotiating<br />

licenses, and understand the dynamics of a<br />

virtual work environment in order to find the<br />

right cloud solution for a client.<br />

Booz Allen’s open source cloud broker platform allows<br />

clients to manage, automate, and control complex cloud<br />

environments. An intuitive front-end interface connects<br />

buyers to cloud products, and simplifies decision-making<br />

for enterprises with multiple cloud services. In December<br />

2015, the platform integrated with ManageIQ, the upstream<br />

open source community that forms the basis of Red Hat<br />

CloudForms. This integration marked a major step forward<br />

for cloud brokering and the unified management of infrastructures<br />

and applications in hybrid cloud environments.<br />

EXPLORE THE CODE AT: https://github.com/projectjellyfish,<br />

OR VISIT: projectjellyfish.org.<br />

It’s a job that requires related, yet distinct skills.<br />

Chart a cloud adoption plan. Design a cloud application.<br />

Broker a cloud management and monitoring<br />

strategy. The cloud architect maps application<br />

architecture and deployment in virtual environments—public,<br />

private, and hybrid clouds—and<br />

acts as a companion who keeps clients up to date<br />

on the latest trends and issues.<br />

But above all, the Booz Allen cloud architect leads.<br />

They’re adept at translating business problems and<br />

requirements into practical solutions that technical<br />

teams can build. This requires a communicator’s<br />

tongue, matched with a project management eye,<br />

attributes that allow them to overcome pressure to<br />

deliver on time and on budget.<br />

What Happens When a Cloud Bursts?<br />

Worldwide spending on public cloud services will grow at a 19.4% compound<br />

annual growth rate, from nearly $70B in 2015 to more than $141B in 2019.<br />

Source: Forbes, Roundup of Cloud Computing Forecasts and Market<br />

Estimates, 2016<br />

MANY FIRMS ARE BIG. SOME ARE AGILE. FEW ARE BOTH.<br />

boozallen.com/digital<br />

46 | THE CLOUD ARCHITECT


THE<br />

DATA<br />

SCIENTIST<br />

The data scientist has<br />

changed the perspective of<br />

business. Techniques like<br />

deep learning augment<br />

human intelligence and<br />

enable people to work more<br />

effectively and efficiently.<br />

The Biggest Problems<br />

The data scientist dares to take on the<br />

most challenging problems in government<br />

and industry.<br />

+ + LIFE SCIENCES:<br />

Prescribing new research and<br />

development processes for biopharmaceutical<br />

companies<br />

+ + DEFENSE:<br />

Creating tools for the Navy to predict<br />

patient behavior and evaluate different<br />

scenarios at medical centers<br />

+ + FEDERAL REGULATORY:<br />

Streamlining medication review for<br />

regulatory bodies<br />

+ + SPORTS:<br />

Helping sports franchises optimize<br />

performance on the field, off the field,<br />

and in the stands<br />

Changing the World<br />

with Data Science<br />

+ Participates in the Booz<br />

Allen-sponsored Data<br />

Science Bowl, the world’s<br />

largest data science competition<br />

for social good<br />

+ Takes part in the Hackathon<br />

for Hope to create analytical<br />

models to prevent genocide<br />

+ Partners with a nonprofit<br />

that maps human trafficking<br />

networks<br />

+ Sponsors workshops to get<br />

middle and high school<br />

girls interested in STEM<br />

The wearable revolution<br />

is democratizing data for<br />

a new generation of sports<br />

and fitness enthusiasts.<br />

Not everyone is willing to take the risks to solve the big problems. Even fewer<br />

are equipped to do so. They’re afraid of failure, and fixing a symptom instead<br />

of the underlying condition.<br />

But, when the data scientist asks questions of data that nobody else thinks to<br />

ask, they cure healthcare inefficiencies, build anti-money-laundering models<br />

to thwart crime, program the future of artificial intelligence, drive advances<br />

in connected vehicles, and diagnose climate change.<br />

The data scientist doesn’t care how big your data is, and they’re not interested<br />

in incremental change. They dare to transform society.<br />

They’re grounded in<br />

Hadoop, Python, and<br />

R. These languages allow<br />

them to run complex<br />

algorithms over raw data<br />

using techniques such<br />

as data classification,<br />

regression, and clustering.<br />

An Eclectic & Diverse Team<br />

Booz Allen’s data scientists include<br />

a former artist, an architect, two<br />

rocket scientists, a forester, and<br />

multiple physicists. What’s more,<br />

Booz Allen employs the most female<br />

data scientists in the industry.<br />

We Are Innovators > ENVOI Articles | 49


THE<br />

INTELLIGENCE<br />

ANALYST<br />

There are questions that terrify millions and stir world leaders and CEOs in<br />

their sleep. Will North Korea develop a hydrogen bomb? Will Turkey continue<br />

to attack the Kurdistan Workers Party separatist group? Which Fortune 500<br />

company will be the target of the next crippling network attack?<br />

Rarely are there easy and immediate answers to these questions. Along with<br />

their scale and significance, it’s the element of mystery that makes them so<br />

scary. But it’s also what attracts the intelligence analyst to Booz Allen.<br />

The intelligence analyst sleuths to solve the major economic, military, diplomatic,<br />

and scientific problems with no clear answers. It’s a job as complex and opaque<br />

as assembling a 3-D jigsaw puzzle without the box cover.<br />

The intelligence analyst seeks out raw information<br />

to establish connections and develop hypotheses<br />

of the most likely situational outcomes. It’s crucial<br />

for their analysis to be actionable, with predictions<br />

and options for leaders to best allocate resources<br />

and counter threats. Human lives and critical<br />

infrastructure are often at stake.<br />

Critical thinking is a fundamental trait. They’re<br />

equal measure predictive detective and proactive<br />

entrepreneur. Tirelessly, they search for the<br />

signs that point to what might happen next, and<br />

constantly consider new methods and tools to<br />

reach those conclusions faster.<br />

Strong research skills are likewise essential,<br />

as the intelligence analyst must scrutinize and<br />

synthesize information from a wide variety<br />

of sources. They’ll switch between long-term<br />

research to determine the decades-long effects<br />

of the UK’s potential exit from the European<br />

Union and quick-turn projects to uncover<br />

whether a terror group is planning an attack<br />

in the Sinai Peninsula.<br />

We Are Innovators > ENVOI Articles | 51


Articles<br />

N o . 002<br />

BOOZ ALLEN HAMILTON<br />

THE SOFTER SCIENCES<br />

The intelligence analyst is grounded in the social<br />

sciences, and sometimes, military intelligence.<br />

They couple traditional skills with domain experience<br />

in a particular region, language, or culture,<br />

or with technical expertise in engineering or<br />

programming.<br />

KNOWING JUST TO KNOW<br />

Do you ever realize you’ve spent an hour cruising<br />

through Wikipedia articles when you only meant<br />

to look up one topic? The intelligence analyst finds<br />

fun in knowing things just for the knowing and<br />

drawing connections among things in the world<br />

around them. They’re inquisitive, creative, and<br />

Adopting the Attitude<br />

Like a gumshoe on stakeout, the intelligence<br />

analyst blends into the culture<br />

of the client they are serving. They’re<br />

typically embedded on-site in civilian<br />

and military agencies.<br />

intellec tually curious,<br />

with highly analytical<br />

minds. And<br />

they’re also voracious<br />

readers.<br />

Coming to Commercial<br />

The value of intelligence is growing beyond military and<br />

clandestine applications. Today, the commercial sector seeks<br />

the intelligence analyst's expertise. Industries include:<br />

+ + Retail<br />

+ + Financial Services<br />

+ + Automotive<br />

+ + Oil and Gas<br />

AN INTEGRAL INVESTMENT<br />

The intelligence analyst plays an essential role in<br />

protecting our nation. With latitude to see their<br />

ideas put into action and the space to collaborate<br />

with beautiful minds, they discover skills and<br />

techniques critical to cracking their next case.<br />

Critical thinking is a fundamental trait.<br />

They’re equal measure predictive<br />

detective and proactive entrepreneur.<br />

Discover your next challenge at:<br />

BOOZALLEN.COM/CAREERS.<br />

A COLLECTION OF<br />

ORIGINAL STORIES<br />

DOWNLOAD TODAY<br />

BY SEARCHING ‘ENVOI ARTICLES’ IN YOUR APP STORE<br />

52 | THE INTELLIGENCE ANALYST


THE<br />

INTERNS<br />

It’s 7:35 PM at a downtown Washington, D.C., restaurant. A plate of half eaten<br />

dumplings and soft drinks drank to the dregs litter the table. Every few minutes,<br />

an idea floats out from one of the half-dozen interns. It’ll land however it does—<br />

either challenged, or celebrated—before they move on to the next.<br />

10:30 AM the next morning, and the scene isn’t much different. Laptops running<br />

shell scripts and regression analyses replace the dumplings, and expo markers<br />

scatter the tables of a conference room. But the opinions keep flying. The problems<br />

they’re solving are big ones, as the intern challenges at Booz Allen range from<br />

ending human trafficking, to engineering a polygraph machine for Twitter, to<br />

installing cameras into quad-copters to find victims in the wake of a disaster.<br />

Collaborative challenges consume the intern from early morning to late<br />

evening. They have a perspective, and they’re not shy about sharing it.<br />

That’s by design. In diverse teams, it’s the ability to debate and examine<br />

their thinking that leads to greater clarity.<br />

STANDING OUT IN A CROWD<br />

But the intern isn’t limited to a group. They’re<br />

encouraged to pursue their own ideas. After hours,<br />

they scribble, scrap, and scheme up a pitch to<br />

solve a problem plaguing society. The winner gets<br />

invited back the following semester to create<br />

a proof of concept for their pitch.<br />

Whether alone or in groups, the intern shapes<br />

their own experience. With each brainstorm,<br />

answers become sharper and more defined. When<br />

they have an idea or a new opinion, they’re compelled<br />

to share it with their colleagues. Buzzing<br />

teammates on GroupMe, or scheduling a pickup<br />

kickball game, the intern is always available to<br />

debate and collaborate with their peers. In this<br />

constant conversation, the intern finds not just<br />

inspiration, but friends, and the chance to make<br />

a difference in the world.<br />

We Are Innovators > ENVOI Articles | 55


THE<br />

CREATIVE<br />

Anyone can add more stuff to a deliverable: more fluff, more words, another<br />

idea, and extra details. But the creative see things differently. They know<br />

complex problems don’t always need complex solutions. In fact, more often<br />

than not, it’s the opposite. A complex problem, fully understood and elegantly<br />

presented, is simple to understand.<br />

The creative takes the time to learn the complexities of their clients’ audiences,<br />

to scrub their data, to comb through their research, and to extract the insights,<br />

but deliver something simple. Something enduring. Something memorable.<br />

The creative feels compelled to refine meaning by removing information.<br />

For them, simplicity is the ultimate sophistication.


MAKING > TALKING<br />

A TEAM OF TRADES<br />

BIG PROBLEMS TO SOLVE<br />

THE TASTE OF SUCCESS<br />

“Where do your original ideas come from?” For<br />

the Booz Allen creative, they aren’t conjured up<br />

by magic, but discipline. They are the output<br />

of a process-driven mandate to think differently<br />

through the assembly of associative, divergent,<br />

convergent, collaborative, and usually caffeinated<br />

thinking, combined with deep craftsmanship.<br />

Like their consultant and technical peers, the<br />

creative starts with a clear understanding of<br />

the problem. Research forms their common<br />

sense foundation. It’s a perpetual exercise in<br />

sifting through details and statistics, rotating<br />

ideas through associative contexts and market<br />

research—stepping back to let the notes and<br />

connections ruminate—and transforming divergent<br />

debate to informed opinions. Only then do<br />

they arrive at an original perspective that others<br />

haven’t considered.<br />

At times this means the creative will serve up<br />

answers to questions their clients didn’t ask or<br />

couldn’t have imagined. They do this because<br />

they’re not interested in listing out a menu of all<br />

the possible solutions (they’re not solely production<br />

artists, after all). They’re attracted to the<br />

business problems implied by a client’s request.<br />

The creative builds success not as a lone inventor,<br />

but as part of a diverse team of highly skilled<br />

tradespeople who chisel, plane, and join together<br />

the different parts of a single idea. They don’t just<br />

value collaboration; they’re inspired by it.<br />

The Booz Allen creative touches<br />

every part of business.<br />

Daily, they roll up their sleeves and join forces with<br />

writers, strategists, and technologists. They share a<br />

common desire to make something useful that will<br />

also amaze. It’s why they get in early and stay late.<br />

Creative vs. Art<br />

Creative is the original idea that solves a business problem.<br />

Art is the applied expression of that creative. It can take<br />

the form of a product design, a mobile app, a speech, visual<br />

identity, video, brand strategy, event experience, or whatever<br />

is needed to solve the problem.<br />

Creative Roles at Booz Allen<br />

+ + Creative Director<br />

+ + Art Director<br />

+ + Designer<br />

+ + Animator<br />

+ + Producer<br />

+ + Videographer<br />

+ + Copywriter<br />

The Booz Allen creative touches every part of<br />

business. They’re at their best when the problems<br />

are big and when<br />

they’re associating the<br />

ideas of management<br />

consultants with thinking<br />

from engineers, data<br />

scientists, and others.<br />

The engineer can<br />

show you how to build<br />

something, but the<br />

creative motivates you to<br />

pick it up and play with<br />

it. Together, they tackle<br />

the business problems of motivation, experience,<br />

awareness, engagement, and participation.<br />

+ + Brand Marketing Strategist<br />

The Value of Creative<br />

"Creativity will rise from the 10th<br />

most valuable business skill in<br />

2015 to 3rd by 2020."<br />

—Future of Jobs Report,<br />

World Economic Forum<br />

Clients are becoming more astute about how they<br />

buy strategy, design, and creative services. They<br />

know the way their audiences experience things<br />

matters. Giving them a flavor they enjoy and one<br />

they’ll want to try again is essential to success.<br />

These clients have the ability to wonder but often<br />

lack the skill to execute. The creative helps deliver<br />

on that promise.<br />

Getting the flavor of those experiences just right<br />

is a delicate balance. Too bland and the taste won't<br />

linger. Too rich and people will assume the solution<br />

is either artificial or overbearing. But when<br />

the recipe is just right, the experience creates<br />

something memorable and enjoyable that spills<br />

over long after the moment has passed.<br />

We’ve all tasted it. It’s the difference between the<br />

right word and the almost right word in a line of<br />

copy, the intuitive functionality of a web app that<br />

anticipates your behavior, or the experience design<br />

of a training that motivates you to keep learning.<br />

It’s that taste that clients have come to expect.<br />

More importantly, it’s what creatives have come to<br />

expect from themselves.<br />

Sound fun? You bet it is.<br />

But, like the developer who would rather ship code,<br />

or the engineer who prefers to prototype a minimum<br />

viable product, the Booz Allen creative knows that<br />

making something creates more value than talking<br />

about it. And they have the splinters to prove it.<br />

58 | THECREATIVE<br />

We Are Innovators > ENVOI Articles | 59


THE<br />

TALENT AGENT<br />

As the consultant’s consultant, the talent agent is at the heart of the Booz<br />

Allen experience. They work to attract talent to Booz Allen and to discover<br />

and promote the things that keep them here. Yet, when you peel away the<br />

analytics, development, actions, and empathy, the talent agent cultivates<br />

the answer to a single question: “Why Booz Allen?”<br />

THEY CONNECT YOU TO CLIENTS<br />

The talent agent is the face and the voice of<br />

Booz Allen recruiting. The job requires constant<br />

balance of client needs and technical skill, with<br />

cultural fit and marketing savvy. The talent agent<br />

collaborates with teams across the business to<br />

analyze market and growth opportunities and<br />

couple those insights with creative strategies to<br />

find compelling, qualified candidates.<br />

THEY CARE ABOUT YOUR WORK<br />

Careers at Booz Allen are an assembly of multiple<br />

jobs and experiences. Talent may work on several<br />

projects over the course of a career. It’s a function<br />

of expanding interests and business realities.<br />

As client engagements end and original capabilities<br />

emerge, the talent agent connects teams to<br />

potential clients and talent to fresh opportunities.<br />

Facilitating new ideas and perspectives is essential<br />

to maintaining an inspired workforce.<br />

We Are Innovators > ENVOI Articles | 61


BECAUSE IDEAS TAKE TIME<br />

You know it, and we know it. A great idea starts out life as<br />

little more than a hunch. At Booz Allen, we offer our talent<br />

dedicated iTime to devote to their passions and creative ideas<br />

—and be recognized for it. Whether you’re toying with an<br />

early intuition, developing the details, or pitching a complete<br />

solution, there’s iTime.<br />

THEY ARE INVESTED<br />

IN YOUR GROWTH<br />

Learning and development<br />

is inextricably linked<br />

to advancement at Booz<br />

Allen. Whether it’s acquiring<br />

new skills to broaden<br />

perspective or further refining the depth of one<br />

particular capability, the talent agent helps here,<br />

too. They have developed and instructed more<br />

than 1,000 virtual and in-person courses that<br />

expand the potential of Booz Allen’s talent with<br />

skills the business needs.<br />

THEY KNOW DIFFERENCES MATTER<br />

Diversity isn’t just a core value at Booz Allen—it’s<br />

a necessity. Booz Allen’s clients represent diverse<br />

backgrounds, ideas, and agendas, and the talent<br />

agent knows the firm must do the same—and<br />

more—to inspire them. It’s why they create space<br />

for conversations and empower agendas and<br />

forums that champion a culture of inclusion. It’s a<br />

business imperative. Original ideas are the output<br />

of divergent viewpoints and backgrounds that are<br />

given the support to experiment and fail forward.<br />

The talent agent collaborates with teams across<br />

the business to analyze market and growth<br />

opportunities and couple those insights with<br />

creative strategies to find compelling, qualified<br />

candidates.<br />

THEY RECOGNIZE THE WORK YOU DO<br />

The talent agent knows life doesn’t stop once you<br />

leave the office and understands that total rewards<br />

make a difference. Adoption assistance, elderly<br />

care, wellness programs, compensation tailored to<br />

fit individual needs, and more are all components<br />

of a competitive package that extends beyond salary<br />

and close of business.<br />

Learn more at BOOZALLEN.COM/CAREERS.<br />

Join us, and start playing with the ideas that inspire you.<br />

CAREERS.BOOZALLEN.COM<br />

We Are Innovators > ENVOI Articles | 63


THE<br />

ENGINEERS<br />

Imagine a company where people tinker with UAVs to detect and rescue<br />

survivors within disaster response zones. Or reconfigure handheld facial<br />

recognition devices to help contain the spread of deadly disease. Or blast<br />

a micro-satellite the size of a coffeepot into space to measure the energy<br />

effects of shooting a sodium laser guide star directly at it.<br />

Building the awe-inspiring technologies of the future is part of the day-to-day for<br />

the Booz Allen engineer. Daily, they experiment with the latest scientific and<br />

mechanical tradecraft to make the world a better, safer, and more exciting place.


A GALAXY OF PROJECTS<br />

At Booz Allen, the stuff of science fiction is<br />

becoming reality. For the engineer, boredom is<br />

impossible here.<br />

They transcend multiple work environments—<br />

from whiteboarding in collaboration spaces to<br />

operating heavy machinery in prototyping labs—<br />

and are encouraged to experiment with different<br />

techniques and tools.<br />

In rapid prototyping and production labs, for<br />

instance, they work with “pick and place” machines<br />

to assemble custom circuit boards, drills and<br />

milling equipment, laser cutters, “shake-and-bake”<br />

machines to test prototype durability, microscopes,<br />

and x-ray machines to debug circuit boards.<br />

And they have to work fast. The engineer must<br />

design, prototype, and iterate through multiple<br />

versions to ensure technical solutions keep pace<br />

with rapidly changing client missions. Right now,<br />

Booz Allen’s engineers are:<br />

+ + Protecting the lives of civilians and warfighters<br />

by countering explosive devices and stopping<br />

ballistic missiles with identification and tracking<br />

algorithms<br />

+ + Creating biometric (face, eye, and fingerprint)<br />

recognition systems<br />

+ + Improving water purification systems<br />

+ + Intercepting, identifying, and jamming RFID<br />

communication signals<br />

+ + Designing “five degree of freedom” flight<br />

motion systems<br />

+ + Configuring satellite and wireless communication<br />

infrastructure to better serve citizens<br />

+ + Discovering new applications for medical laser<br />

technologies<br />

ALLIANCES THAT ACCELERATE<br />

For the engineer, project teams of five to six<br />

are the norm. But it’s the ability to reconfigure<br />

teams, and swap out experts with distinct skill<br />

sets as needed that propels original solutions.<br />

The engineer routinely collaborates with security<br />

experts who specialize in network vulnerabilities,<br />

and data scientists who apply daring analytics<br />

techniques to extract new insights from data.<br />

The engineer knows diversity inspires ingenuity.<br />

THE MINDSET OF A MASTER<br />

Strong communication skills are foundational for<br />

the engineer, who must translate systems requirements,<br />

characteristics, and capabilities to a wide<br />

variety of non-technical audiences.<br />

Academic equations lifted from textbooks have<br />

their applications, but the engineer isn’t welded<br />

to them. The skill of the Booz Allen engineer is to<br />

augment tradecraft with inquiry and build something<br />

original that solves the most significant<br />

challenges facing our world today.<br />

Engineering<br />

Roles<br />

The Booz Allen<br />

engineer’s work<br />

falls under a<br />

variety of categories,<br />

including:<br />

+ + Electrical<br />

+ + Mechanical<br />

+ + Forensic<br />

+ + Biometric<br />

+ + Bionuclear<br />

+ + Optical<br />

+ + Industrial<br />

+ + IT infrastructure<br />

+ + Aeronautical<br />

+ + Marine<br />

+ + Life sciences<br />

+ + Environmental<br />

Are you ready to blueprint your next career?<br />

Become a Booz Allen engineer. B OOZALLEN.COM/CAREERS<br />

Make Your Imprint<br />

We achieved great feats in our first 100 years.<br />

We pioneered management consulting. We navigated<br />

the U.S. Navy into the dominant presence of World War II.<br />

We invented Harvey Balls. We coined the phrase<br />

supply chain management.<br />

And, in 1969, we were involved in the theoretical strategy for Apollo 11<br />

that sent man to the moon.<br />

We achieved all of this in 100 years.<br />

But the real question is: What do you want to achieve?<br />

What problems will you solve<br />

in the dawn of our second century? Where will you<br />

lead us next?<br />

Our work has plumbed the depths of oceans,<br />

transformed the way entire industries work,<br />

and made an imprint on an airless moon.<br />

It’s time to make yours.<br />

Join us, and solve a problem<br />

that matters.<br />

BOOZALLEN.COM/CAREERS<br />

66 | THE ENGINEER


THE<br />

DEVELOPER<br />

It’s Saturday night, and the software developer needs to make a grocery run.<br />

Before he leaves, his wife tells him, “Buy a gallon of milk, and if there are eggs,<br />

buy a dozen.” So he makes the trip, purchases the dairy, and returns home.<br />

When he walks in, though, his wife is confused. “Why did you get 13 gallons<br />

of milk?” she exclaims. “…Because there were eggs!” the developer replies.<br />

Though the developer may have missed the eggs, his literal interpretation was<br />

sound. For rational, black-and-white thinking is what allows him to communicate<br />

with machines and program them to do amazing things, from translating<br />

foreign languages to automating airplane landings.


They’re disciplined implementers, meticulous in deconstructing and<br />

translating complex instructions, and creative dreamers, spending<br />

downtime imagining new ways that code can transform how we live<br />

in and interact with the world.<br />

At Booz Allen, we ask a lot of our developers.<br />

Write clean code. Stand up databases. Stand up<br />

servers. Use Github to manage and curate code.<br />

Script automation software to test updates and<br />

develop new versions. Yet above all, work within<br />

a set of constraints—time, budget, technology,<br />

and more—and publish a tangible experience<br />

that dazzles users.<br />

The developer thrives amidst this pressure,<br />

motivated by big challenges, from improving<br />

drug labels to reimagining how Americans<br />

visit national parks. But most of all, it’s the thrill<br />

they seek—because there’s nothing like watching<br />

your script change into a living application.<br />

A Bright Outlook for Coders<br />

17%—projected growth in software developer employment from<br />

2014 to 2024. The average growth rate for all occupations is 7%.<br />

Source: Bureau of Labor Statistics, U.S. Department of Labor,<br />

Occupational Outlook Handbook, 2016-17 Edition.<br />

Living in Languages:<br />

+ + Java<br />

+ + JavaScript<br />

+ + Ruby on Rails<br />

+ + Python<br />

+ + NET<br />

+ + C#<br />

+ + AngularJS<br />

+ + Ember<br />

Problems our Developers Solve:<br />

+ + React<br />

+ + PHP<br />

+ + Architecting modern client systems<br />

+ + Developing open frameworks and standards<br />

+ + Transforming online experiences to improve business processes<br />

70 | THE DEVELOPER


THE<br />

SECURITY<br />

PROFESSIONAL<br />

According to his congressional testimony, the U.S. Director of National<br />

Intelligence ranks cyber crime as the number one national security threat,<br />

ahead of terrorism, espionage, and weapons of mass destruction. Criminal<br />

exploitation of a single vulnerability could destabilize governments, crash<br />

economies, cripple industrial systems, or disrupt our way of life with nothing<br />

but keystrokes.<br />

The Booz Allen security professional is a software engineer who thinks like<br />

the bad guys. They deploy the same shadow techniques and tools as the<br />

criminals they’re trying to catch and defend against. Knowing how malicious<br />

hackers think and operate—and acting faster than they do—is how<br />

the security professional prevents attacks before they happen.


BETTER THAN BAD<br />

The security professional<br />

is a specialist in binary<br />

reverse engineering and<br />

malware analysis with<br />

expertise in mobile, Windows application development,<br />

and programming languages like C, Ruby,<br />

and Python. Their intuition, knowledge, and<br />

techcraft give them preemptive perspective over a<br />

client’s attack surfaces and potential vulnerabilities.<br />

They’re committed to engineering inspired<br />

solutions to imperfect systems. Assignments are<br />

often characterized by small, elite teams having<br />

to beat goliath-sized problems and opposition.<br />

The occupation is a calling.<br />

Cyber attacks come from a<br />

variety of sources, such as:<br />

+ + Phishing attacks, or emails<br />

designed to look legitimate<br />

but contain malicious links<br />

+ + Peripheral networked systems,<br />

such as those that control<br />

enterprise systems<br />

If a weakness is<br />

exploited, however, the<br />

security professional is<br />

experienced in systematically<br />

isolating and<br />

removing malware and<br />

patching the software.<br />

But they don’t stop<br />

there. They then reverse<br />

engineer the malware<br />

to determine how it was<br />

developed, how it infiltrated<br />

the infected system, and how the same code<br />

can be administered against the malicious hackers to<br />

limit or destroy their ability to conduct future attacks.<br />

+ + “Zero-day” vulnerabilities, or<br />

software holes previously<br />

unknown to the vendor<br />

+ + Security system misconfigurations<br />

INCORRUPTIBLE INTEGRITY<br />

The security professional serves as a guardian<br />

over their clients’ most sensitive information.<br />

They take that responsibility seriously.<br />

Yet, they’re investigative by nature. They’re<br />

"Employment of security professionals is projected<br />

to grow 18% from 2014 to 2024, much faster than<br />

the average for all other occupations."<br />

trained to sniff out vulnerabilities in network<br />

data, code, and firmware that would seem meaningless<br />

to the ordinary person.<br />

Incorruptible integrity, therefore, is essential.<br />

They know the value of silence and responsible<br />

disclosure.<br />

TENACIOUS ETHIC<br />

Defending an industrial control system or<br />

building a honey pot to trap malicious actors is<br />

a relentless occupation. No one knows when the<br />

next attack will happen. Just that it will.<br />

The security professional has to operate with persistent<br />

fortitude. They don’t take shortcuts. And they<br />

never give up. But they<br />

don’t find it exhausting. Booz Allen security professionals<br />

They’re fascinated by<br />

were solving IoT problems before<br />

their craft. Productive<br />

there was an Internet of Things<br />

even in downtime, they<br />

spend their evenings tenaciously working on their<br />

own projects—from building robots, to tinkering<br />

with Aruino chipsets, to hacking into their home<br />

thermostat systems.<br />

Like the systems and adversaries they defend<br />

and besiege, the security professional never<br />

turns off. They can’t afford to. They work as part<br />

of a patriotic band of coders, technologists, and<br />

analysts who solve the impossible parts of wicked<br />

problems—before they become CNN headlines.<br />

You can, too. B OOZALLEN.COM/CAREERS.<br />

—Bureau of Labor Statistics<br />

A S P E N I D E A S<br />

F E S T I V A L 2 0 1 6<br />

ASPEN, COLORADO • JUNE 23–JULY 2<br />

In 2015, Booz Allen co-developed and sponsored the inaugural<br />

Aspen Ideas Award, celebrating those original ideas with the<br />

potential to impact our society and global communities. Over 100<br />

Festival presenters and Aspen Scholars submitted ideas last year,<br />

ranging from delivering better healthcare to addressing global<br />

sustainability. In 2016, who knows what ideas might change the<br />

world. We’ll find out in Aspen.<br />

74 | THE SECURITY PROFESSIONAL


THE<br />

PRODUCT<br />

MANAGER<br />

The pace of change is potent at Booz Allen. It’s a constant whirl of new<br />

programming languages, new partner investments, and new contracts moving<br />

in step with client problems, fresh ideas, and alternative revenue models.<br />

Booz Allen has led the professional services industry for more than a century. But<br />

there’s need for new skills as client delivery models are refined and expanded to<br />

productize services and software. Working out what solutions to commercialize,<br />

analyzing where to invest, how to sell, and being smart enough to know when<br />

to change nothing requires a new type of ringleader: The product manager.<br />

But for all the speed and orchestration, their intuitions are balanced by a single<br />

question: Is the problem persistent, pervasive, and something a market is<br />

willing to pay to solve?


NEW VALUE—NOT JUST NEW THINGS<br />

A typical product company will look for a problem<br />

to solve, invent a way to solve it, and build a sales<br />

pipeline to export it. Productization at a services<br />

company, however, is more intricate. The product<br />

manager is essential for a consulting firm<br />

experimenting with alternative revenue models.<br />

There’s more to consider. And the approach is<br />

often more sophisticated.<br />

Booz Allen Products<br />

Visit pit.bah.com to explore<br />

the products<br />

+ + Argo<br />

+ + Cyber4Sight<br />

+ + E3<br />

+ + HealthMap<br />

+ + MedWatcher<br />

+ + Nemesys<br />

+ + Pilotmate<br />

Potential products from service<br />

companies are usually created<br />

from solving specific client<br />

problems. The product manager’s<br />

research and skills are<br />

vital to determine if the solution<br />

can and should be productized,<br />

or whether to keep it as a proprietary,<br />

internal tool.<br />

It starts with market analysis.<br />

Understanding the competitive<br />

landscape, investigating how Booz<br />

Allen’s scientists and engineers<br />

are solving a problem, and sizing<br />

the scope of potential opportunities<br />

underpin how potential products<br />

could build business for the firm. The product<br />

manager’s mission is similar to other roles at Booz<br />

Allen: build new value—not just new things.<br />

+ + Project Jellyfish<br />

+ + Polaris<br />

+ + Raptor 7<br />

+ + Sailfish<br />

MULTILINGUAL<br />

The product manger speaks several languages.<br />

They have to, as they’re often the conduit between<br />

technology and business. They’re technically<br />

proficient enough to debate new features with<br />

developers and engineers and translate those<br />

insights to business analysts through a financial<br />

and marketing vocabulary.<br />

As a result, the product manager routinely aggregates<br />

their time around short bursts of dedicated<br />

efforts on several disparate topics. They regularly<br />

spin between finance, creative, and strategy in a<br />

single day.<br />

THE SWEET SPOT<br />

New business models and revenue streams are<br />

indispensible to growth. A vibrant products business<br />

adds to conventional client delivery models.<br />

In fact, the most successful products and managed<br />

services are those that augment Booz Allen’s<br />

consulting solutions.<br />

Whereas some product companies seek to sell<br />

units of software and hardware, Booz Allen<br />

propels our core business through products.<br />

The best products are those where the firm has an<br />

existing market presence and the product creates<br />

opportunity to deliver related consulting services.<br />

Is the problem persistent, pervasive, and<br />

something a market is willing to pay to solve?<br />

By licensing a product, Booz Allen can both generate<br />

incremental growth after a contract ends and<br />

build affinity with a client in order to win future<br />

business.<br />

Whether through reseller agreements, additions<br />

to existing work, or entirely new business models,<br />

the product manager directs it all.<br />

DVR<br />

SOLUTIONS<br />

RAPTOR<br />

Booz Allen has a 100-year history of consulting and providing valuable solutions<br />

to our clients. Now, we're racing into the future with a portfolio of products and<br />

managed services. Visit the Product Information Tool (The PIT) today to browse<br />

our software and hardware solutions that span forensics, security, project<br />

management, and surveillance.<br />

78 | THE PRODUCT MANAGER


THE<br />

SYSTEMS<br />

INTEGRATOR<br />

Systems power our world and our way of life. They’re what enable healthcare<br />

to function efficiently, military branches to connect and share information<br />

instantaneously, materials to be transported across the country, and the<br />

lights to stay on. They’re big in scale and bigger in significance. They’re also<br />

the biggest, most challenging, and most complex technical development<br />

projects to execute.<br />

The systems integrator knows what it takes to make massive systems function in<br />

harmony. They combine the art of agile development with the science of change<br />

management, and they smile at the challenges. Because it’s the systems<br />

integrator who ensures that, when you finally turn the system on, it works.


NEXT GENERATION<br />

PROJECT MANAGEMENT<br />

The culture of software development has<br />

fundamentally transformed. Water fall<br />

development processes that produce<br />

siloed systems have given way to agile<br />

methodologies that enable interconnected,<br />

interoperable enterprises.<br />

For years, there has been a tacit<br />

assumption that most systems development<br />

projects will run late and underperform<br />

when delivered. Not anymore.<br />

The systems integrator is a next-generation<br />

project and technology manager who oversees<br />

everyone embedded in large-scale software<br />

development projects. They understand the<br />

dependencies among roles and maximize the<br />

number of possible connections among people,<br />

technology, and services along the way.<br />

Who It Takes to Deliver a System<br />

+ + Data Architects<br />

+ + Data Engineers<br />

+ + Process Engineers<br />

+ + Project/Program Managers<br />

+ + Test Engineers<br />

+ + User Experience Engineers<br />

Booz Allen’s System of Systems Integrators<br />

+ + 3,000+ Systems Delivery Professionals<br />

+ + 1,400+ Microsoft Certified Professionals, Architects, Application<br />

Developers, Database Administrators, and System Administrators<br />

+ + 500+ Certified Scrum Masters, ICAgile Certified Professionals,<br />

and Project Management Institute Agile Certified Practitioners<br />

+ + 400+ Certified Systems Delivery Program Managers<br />

+ + 300+ Certified Software Requirements and Test Engineers<br />

+ + 250+ Certified Data Architects and Engineers<br />

+ + 125+ Certified Java/JavaScript Developers<br />

+ + 100+ Oracle Certified Database Administrators and Engineers<br />

+ + 80+ Amazon Web Services Cloud Certified Architects<br />

+ + User Support Analysts<br />

+ + Software Architects<br />

SYSTEMS NEED PEOPLE TO WORK<br />

The systems integrator is a technical generalist<br />

who understands business, software development,<br />

data, and security requirements alike,<br />

as well as associated challenges. And while<br />

they live and breathe ISO 9001 standards, and<br />

have the Agile Manifesto<br />

memorized by heart, they<br />

know systems need people<br />

to work.<br />

That’s why they value<br />

individuals and interactions<br />

over processes and tools,<br />

customer collaboration over<br />

contract negotiation, and<br />

delivering functional software over presenting<br />

documents and diagrams.<br />

+ + Software Configuration Managers<br />

+ + Software Engineers<br />

+ + Software Requirements Engineers<br />

KNOWING THE UNKNOWN<br />

The systems integrator changes how organizations<br />

engage and manage contractors, contracts,<br />

stakeholders, management, and above all, the<br />

end-user community for whom the systems<br />

intend to serve. They thrive in flux and demand<br />

dedication and practiced team persistence in<br />

every project they touch.<br />

They thrive in flux, and demand dedication and<br />

practiced team persistence in every project they touch.<br />

It’s what makes the moment so exhilarating when<br />

a system is finally built and ready to be turned<br />

on. But the systems integrator is prepared, having<br />

planned for this instant. They activate the system,<br />

and a wide smile spreads across a client’s face<br />

because it works like magic.<br />

Only it’s not magic; it just works like it should.<br />

Types of Systems Delivery Projects<br />

+ + Acquisition and Logistics<br />

+ + Case Management<br />

+ + Cyber Intelligence<br />

+ + Data Analytics<br />

+ + Digital Government<br />

+ + Financial Management<br />

+ + Fraud Detection<br />

+ + Knowledge Management<br />

+ + Mission Support<br />

+ + Payments and Grants<br />

82 | THE SYSTEMS INTEGRATOR<br />

We Are Innovators > ENVOI Articles | 83


THE<br />

EXECUTIVE<br />

Leadership demands perspective. The ability to translate vision into reality,<br />

to do the right things, and not just do things right. Each meeting, each<br />

employee interaction and critical decision is an opportunity to see across<br />

the business, to evaluate which opportunities to pursue and which to leave<br />

behind, to set a path forward, and to manage the risk of the journey.


0755–0845:<br />

TRIANGULATING BUSINESS<br />

0845–1230:<br />

BASE CAMP<br />

1230–1415:<br />

NAVIGATING CAREERS<br />

1415–1800:<br />

CLIENT SITE<br />

A herd of kids are shepherded down the driveway.<br />

After settling who gets the middle seat and what<br />

radio station to listen to (this time), a short beep<br />

on the horn gets the convoy under way. Inside<br />

the car, a ringtone punctures backseat chatter<br />

and Taylor Swift lyrics. The executive glances<br />

down at the controls on her steering wheel. It’s<br />

a typical school run.<br />

"It's a work call," says the oldest, eyes glued to<br />

Snapchat. It’s her second call of the morning—first<br />

from the road—and already she has solved breakfast,<br />

a homework dispute, and a budget issue.<br />

Days of back-to-back meetings are the norm, and<br />

so these early morning calls are essential. Usually<br />

scheduled within the last 48 hours, these calls<br />

give the executive brief moments with her peers<br />

to triangulate their agendas and move their<br />

respective businesses forward. Subjects vary from<br />

proposal captures to staffing decisions, strategy<br />

discussions to business operations. And amidst<br />

serious business talk, there’s always time for a<br />

joke or a question about the news.<br />

This morning’s first road call, however, is different.<br />

A young woman hopes to steal a few minutes<br />

one-on-one in-between meetings. “Absolutely. We’ll<br />

make it work. I’ll find some time and let you know<br />

when I get in,” says the executive. She has mentored<br />

this employee for the last year, and making<br />

the time to counsel her is time worth protecting.<br />

The executive’s office is a base camp. It’s a place<br />

to set out from. She spends less than half her<br />

time there, as a workday can traverse three cities<br />

and span company and client offices.<br />

The executive’s office is a base camp. It’s a place to set<br />

out from.<br />

The morning is split between conference calls<br />

and in-person meetings. It’s a flurry of setting<br />

the direction for teams, weighing decisions, and<br />

connecting clients to talent, talent to resources,<br />

and resources to emerging problem sets. It<br />

requires an enterprise perspective. The executive<br />

is charged with seeing across the business,<br />

setting a vision, managing risk and operations,<br />

and evaluating what opportunities to pursue.<br />

It’s a job of constant movement, balanced by an<br />

uncanny ability to dedicate her full attention to<br />

the task at hand.<br />

The executive is charged with<br />

seeing across the business, setting<br />

a vision, managing risk, and<br />

evaluating what opportunities<br />

to pursue.<br />

Booz Allen is a fluid organization. It’s structured,<br />

but pliable. While executives are accustomed to<br />

the pace and shift in priorities, acclimating to<br />

it takes time. That’s the message the executive<br />

gives her mentor during their conversation. Her<br />

next meeting is with a client in a different city.<br />

But she removes the sense of urgency from the<br />

moment to answer her mentee's questions and<br />

offer warm advice.<br />

The connections you make at Booz Allen are<br />

invaluable. Yes, you’ll meet colleagues and<br />

clients. Some may become close friends. But it’s<br />

the ability to manage those relationships, extract<br />

value from them by asking for help at the right<br />

moments, and giving back to them without<br />

being asked that is the mark of a leader. It’s how<br />

you navigate a successful career at Booz Allen,<br />

and how the executive guides business opportunities<br />

for their people to grow into.<br />

Booz Allen prides itself on its ability to move<br />

leaders around the business. About 10 percent<br />

of executives are rotated to new markets or positions<br />

each year. They enjoy the challenge and<br />

know it’s one of the ways Booz Allen invests in<br />

their careers. Rotation builds a more rounded,<br />

more connected leader and invigorates businesses<br />

with original perspectives.<br />

About 10 percent of executives are rotated to new markets<br />

or positions each year.<br />

A new city brings fresh challenges. Many of the<br />

executive’s teams work on client sites, and she<br />

always makes a point to meet with them when<br />

they’re in the same office. Leaning against the<br />

wall in a conference room, she chats casually<br />

with them before the day’s big meeting.<br />

In this collaborative session, the executive and her<br />

team talk through challenges, celebrate successes,<br />

and share updates on the business. On more<br />

than one occasion, she admits to not knowing an<br />

answer, but she smiles nonetheless, because she<br />

knows who to call to find out.<br />

The last meeting of the day is with another client.<br />

It’s a chance to shape a new opportunity and rise<br />

up the project lead on the existing task order.<br />

After setting some context around Booz Allen’s<br />

capabilities, she positions the project lead to run<br />

the meeting. They share a similar vision and the<br />

executive is committed to creating the space for<br />

the lead to develop his executive voice.<br />

86 | THE EXECUTIVE<br />

We Are Innovators > ENVOI Articles | 87


1800–2045:<br />

STRIKING BALANCE<br />

On the way out of the client’s office, the executive’s<br />

phone rings. A senior partner in another<br />

account needs advice on a capture strategy and<br />

a staffing issue, and invites her to dinner at a<br />

nearby restaurant, but she’s coaching her kids’<br />

soccer team this evening. A late-afternoon call<br />

from the car will suffice.<br />

She's relentless in her pursuit to connect people<br />

to new ideas and assemble the right capabilities<br />

to solve big problems. But she anticipates the<br />

need to strike a balance.<br />

A rich social and family life is a valuable and<br />

essential commodity for a leader. She's encouraged<br />

to enjoy time outside of work. Soccer<br />

practice offers an alternative challenge and a<br />

different perspective. It’s a moment to relax and<br />

a time to let new connections and strategy build<br />

in the subconscious.<br />

Tomorrow is an exciting prospect.<br />

“She's relentless in her pursuit to<br />

connect people to new ideas and<br />

assemble the right capabilities to<br />

solve big problems.”<br />

BECOME A PART<br />

OF THE MOVEMENT<br />

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IF NOT, YOU'RE FALLING BEHIND.<br />

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Download today:<br />

TIPS FOR BUILDING A<br />

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www.boozallen.com/datascience<br />

88 | THE EXECUTIVE


I GET IT. You’re used to it and your clients are, too. Everyone<br />

on your team knows how to use it, and there are a million<br />

old templates you can reuse.<br />

PRESENT<br />

LIKE YOU'RE<br />

EINSTEIN<br />

By Karam Singh Sethi<br />

No one contests PowerPoint’s convenience. But rethinking<br />

the way you use it to present will thrill your clients, project<br />

teams, and creative subconscious, I promise.<br />

PowerPoint wasn’t always a safety net for the presenter<br />

impaired. It has transformative roots. When Bob Gaskins,<br />

a Berkeley PhD, and his band of computer scientists first<br />

created the graphics program in 1987, it made presenting<br />

easier, cheaper, and more efficient—words every consultant<br />

loves. That’s because the old way<br />

required clunky 35-mm slides,<br />

expensive projectors, and of course,<br />

graphics expertise. PowerPoint, by<br />

comparison, put the tools of presenting<br />

into the hands of the presenter,<br />

cutting out intermediaries.<br />

Version 1.0 generated text-and-graphics<br />

that a photocopier could turn into<br />

overhead transparencies, slashing<br />

the time from idea to presentation.<br />

In the years following, PowerPoint<br />

climbed and coiled around communications<br />

in every industry. Teachers<br />

could more effectively deliver courseware,<br />

engineers could better visualize<br />

complex conclusions, and even<br />

company heads could better explain<br />

the direction and strength of industry<br />

bellwethers.<br />

In these ways and more, a simple<br />

computer program that gave us the<br />

power to edit and assemble a string<br />

of slides lowered the barrier to crafting<br />

presentations. But our current<br />

application of presentation programs<br />

like PowerPoint have paradoxically<br />

diminished our ability to present.<br />

Our current application<br />

of presentation programs<br />

like PowerPoint have<br />

paradoxically diminished<br />

our ability to present.<br />

You’ve undoubtedly been on the receiving end of such a<br />

predictably boring presentation—locked away in a conference<br />

room as someone drones through a deck packed cold with<br />

content. Between the incessant clicks, they read each slide<br />

aloud, word for word, leaving no room for dialogue about<br />

the ideas they’re pitching. Your focus, along with Gaskins’<br />

ambitions, wanes. It’s another promising keynote soured by<br />

a forgettable presentation.<br />

So how do you keep your pitches fresh? First, remember that<br />

building a deck is different from presenting one. You’ll likely<br />

have longer to compile it than you will to pitch it. While your<br />

deck may be full of detail, only raise the most important points<br />

and let your audience read the rest if they choose. Second, never<br />

let the presentation do the presenting. Any slides or props you<br />

might use should only aid in your explanation of the content, not<br />

replace it. Third, remember that there is a difference between<br />

talking with people versus at them. Reciting slides words for<br />

word removes the opportunity to dialogue and discuss ideas that<br />

may shape and strengthen your perspective.<br />

90 | PRESENT LIKE YOU'RE EINSTEIN<br />

Innovation Education > ENVOI Articles | 91


HOW TO GET<br />

90% OF YOUR<br />

INTERNS TO<br />

WORK FOR YOU<br />

By Brenna Thorpe<br />

Finding, and hiring, smart people is<br />

a business imperative. Top organizations<br />

invest millions of dollars<br />

a year in recruitment strategies.<br />

Student internship programs account<br />

for a significant portion of that<br />

investment. Whereas some companies<br />

view these programs as a way<br />

to augment the business of fetching<br />

coffee and scheduling meetings,<br />

smart companies view internships<br />

as extended interviews and an opportunity<br />

to position their company as one<br />

that millennials want to work with.<br />

INTERNSHIPS, THE OLD WAY<br />

Traditional internships at Booz Allen focused on billable<br />

work—interns worked on client-facing projects and executed<br />

tasks driven by the existing scope of work. Because the projects<br />

differed in content and context, the experiences varied<br />

dramatically. Some interns never realized that Booz Allen,<br />

“looks at and solves the most complex problems the world<br />

over,” according to Lead Associate Alexe Weymouth, who<br />

was one of the pioneers behind our new intern program.<br />

“Instead of giving [the interns] little bits of billable work,<br />

we wanted to create a standardized experience that allowed<br />

them to work on the big issues.”<br />

It was time to build something new that appealed to millennials<br />

—a demographic projected to make up half of America’s<br />

workforce by 2020. In addition, research shows that members<br />

of this generation are distinguished by their desire to find<br />

careers that are both technologically original, and that have an<br />

altruistic undercurrent. Thus, Booz Allen created the competitive<br />

10-week Summer Games internship program.<br />

The numbers prove this idea. The average industry<br />

acceptance rate for full time employment offers by interns<br />

is only 50%. For all the time and toil companies spend on<br />

their interns, successfully converting them to employees<br />

is a statistical coin toss.<br />

At Booz Allen, however, that acceptance rate is over 90%.


This structure combined the two key things<br />

millennial applicants crave: the chance to play<br />

with new technology and the opportunity to<br />

solve problems that lead to a better world.<br />

10%<br />

90%<br />

Team Project Development<br />

Individual Research<br />

BUILDING A STRONG<br />

INTERNSHIP EXPERIENCE<br />

1. AUTONOMY—give interns a<br />

degree of freedom to direct their<br />

own path with independent and<br />

team research.<br />

2. MASTERY—allow interns the<br />

chance to develop capabilities<br />

by going in-depth and honing<br />

their craft.<br />

3. PURPOSE—give interns<br />

real-world problems with serious<br />

ramifications.<br />

THE SUMMER GAMES<br />

Summer Games participants spend 90%<br />

of their time working with a matrixed<br />

“challenge team” to solve tricky problems<br />

solicited from across the firm each spring.<br />

“We take a cross-disciplinary approach,<br />

placing a robotics engineer with a coder<br />

with a policy major with a historian,”<br />

says Alexe. “This juxtaposition of ideas<br />

and perspective helps explore a variety<br />

of ways to problem solve.”<br />

In 2015, 85 interns were split up into 13<br />

challenge teams, with their solutions<br />

judged by a panel of Booz Allen executives<br />

who would determine the winners<br />

of the Challenge Cup. The experience<br />

gave interns the rare opportunity to meet<br />

Booz Allen’s highest leaders, not just to<br />

network, but also to pitch and defend ideas.<br />

This structure combined the two key<br />

things millennial applicants crave—<br />

the chance to play with new technology<br />

and the opportunity to solve problems<br />

that lead to a better world. The winning<br />

group of interns in 2015 was Pulse, a<br />

team that developed sensors to detect<br />

human heartbeats in cargo containers<br />

as a method to combat human trafficking.<br />

“These interns didn’t just bill hours for<br />

a company they didn’t truly belong to<br />

yet,” says Alexe. “They dedicated several<br />

months to something they truly saw<br />

value in. That is what differentiates<br />

the Summer Games.”<br />

STUDENT ISSUE INCUBATION<br />

With the remaining 10 percent of their<br />

time, each intern participates in the<br />

“Incubator,” exploring an issue of their<br />

choice. One notable project from last<br />

year involved using heart rate data<br />

from wearable fitness devices to track<br />

when drivers were falling asleep at the<br />

wheel, and sending vibrations to jar<br />

the driver awake.<br />

The Incubator is akin to time policies<br />

adopted by other large technology<br />

companies. Discretionary time to build<br />

and tinker with ideas that most interest<br />

them further sparks their imagination.<br />

What’s more, Incubator winners are<br />

invited back in the spring, while still<br />

enrolled as students, to better refine<br />

and pitch their ideas.<br />

INTERNS TODAY,<br />

CONSULTANTS TOMORROW<br />

After the 2015 Summer Games, 90%<br />

of eligible students accepted full time<br />

offers. And as of January 2016, over<br />

1,000 students from academies, colleges,<br />

and universities across the globe<br />

have applied to this year’s Summer<br />

Games. Over the course of 10 weeks,<br />

these interns will refine a tradecraft<br />

and enroll in a disciplined process for<br />

transitioning into full time employees<br />

through a bold new model transforming<br />

the business of internships.<br />

94 | HOW TO GET 90% OF YOUR INTERNS TO WORK FOR YOU


HORSE-DRAWN CARRIAGE TOURS through quaint<br />

streets lined with pastel-colored mansions are among the<br />

evocative images of Charleston, SC. The backdrop of history<br />

and hospitality, however,<br />

belies the emerging technology<br />

industry that has joined<br />

the mint juleps and BBQ as<br />

a staple in the Lowcountry in<br />

recent years. Around 43 newcomers<br />

move to Charleston<br />

each day to join the city’s<br />

vibrant startup community.<br />

This Southern entrepreneurial By Amanda Strungs<br />

spirit flavored the creation<br />

of agile software developer<br />

SPARC in 2008. Like Charleston, SPARC has a reputation<br />

for a laid-back atmosphere. Dogs roam the office on Fridays,<br />

and flip-flops and shorts replace brogues and cufflinks as<br />

office attire.<br />

“Work hard, play hard” has always been the SPARC way.<br />

We’ve scaled quickly since 2008 thanks to our culture and<br />

our perspective that software delivery should always be<br />

people focused. Thousands of companies develop amazing<br />

software through agile methodology, but few take time to<br />

appreciate the people using it. At SPARC we have narrowed<br />

our attention. Our focus isn’t on software—it’s on people.<br />

People drive every part of SPARC’s business. Our clients<br />

have an open invitation to work side-by-side with our<br />

development teams. They routinely call into stand ups,<br />

attend sprint reviews, and are encouraged to become an<br />

integral part of the software development experience.<br />

SPARC attracts hands-on clients who want more than just<br />

a new piece of technology, and prefers to work with clients<br />

that have a vested interest in building something that<br />

makes a difference for people—because we believe the success<br />

of a project is inextricably linked to the strength of the<br />

people and the partnership that built it.<br />

In 2015, Booz Allen acquired SPARC, presenting an exciting<br />

and collective opportunity to reboot the software delivery<br />

practices that support some of the world’s largest and most<br />

complex organizations. Because the mission of SPARC, like<br />

our town, is growing.<br />

THE CULTURE<br />

OF SOFTWARE<br />

96 | THE CULTURE OF SOFTWARE<br />

External Innovation > INNOVO | 97


A DOCKERIZED<br />

A GOVERNMENT<br />

DOCKERIZED<br />

GOVERNMENT<br />

By Chris Cyrus, Director of Enterprise Sales at Docker<br />

By Chris Cyrus, Director of Enterprise Sales at Docker<br />

According to the 2014 Government Accountability<br />

Office report, IT spending on cloud services<br />

increased only 1% among the seven major agencies<br />

from 2012 to 2014.<br />

Why the slow progress? Well, agencies are only<br />

required to move to the cloud whenever a "secure,<br />

reliable, and cost-effective" option exists. It’s a<br />

sensible, safe, and fiscally prudent provision.<br />

But, many lumbering, legacy technology investments<br />

fall outside this mandate.<br />

Forty-seven percent of all government IT applications,<br />

for example, run on legacy technology,<br />

and almost half of the government’s annual IT<br />

budget remains shackled to maintaining them.<br />

To release the efficiency and cost savings of a<br />

cloud-first government requires a modernized<br />

approach to the way it builds, ships, and runs<br />

applications.<br />

That’s precisely what we do at Docker.<br />

To reduce software waste,<br />

containerization technology like<br />

Docker’s… allows organizations<br />

to transition their enterprises to<br />

microservices-based architectures.<br />

MONOLITHS TO MICROSERVICES<br />

Traditional software development practices<br />

built giant, stovepiped applications, bloated with<br />

replicated services that run on different technologies.<br />

A big organization or agency may duplicate<br />

a search function, for instance, multiple times<br />

across its enterprise due to the lack of integration<br />

among monolithic applications.<br />

eliminates redundancies by reusing common<br />

services in multiple instances, rather than<br />

replicating them over and over again.<br />

What’s more, the Docker platform allows developers<br />

the freedom to create and deploy original<br />

business applications faster and easier without<br />

sacrificing control of IT operations to standardize,<br />

secure, and scale the environment.<br />

By building applications for a common services<br />

platform, developers can deliver software in<br />

weeks or days instead of months through an<br />

improved ability to surge on smaller chunks<br />

of software. This increases their ability to ship<br />

better software, reduces security review cycles,<br />

and improves customer-centric services, all<br />

while decreasing costs.<br />

DOCKER AND GOLIATH<br />

Some federal agencies, like the General Services<br />

Administration (GSA), are leading the open sourcefirst<br />

and cloud-first movement within the government.<br />

Through its Integrated Award Environment<br />

(IAE) Common Services Program, for instance,<br />

the GSA is consolidating ten legacy applications<br />

onto a single public cloud platform through<br />

Docker containers.<br />

By transforming monolithic applications into small<br />

and transportable containers, the GSA streamlined<br />

its application development cycles and re-architected<br />

its legacy IT systems. Through Docker<br />

technology, the GSA can now securely build, ship,<br />

and run distributed "Dockerized" applications<br />

anywhere—and without cloud vendor lock-in.<br />

While still only a startup, Docker is transforming<br />

the way government agencies deliver secure, reliable,<br />

and scalable services to organizations and citizens.<br />

Docker is helping build a cloud-first government.<br />

ESSENTIAL PARTNER<br />

BOOZ ALLEN SERVES AS<br />

AN ESSENTIAL PARTNER TO<br />

GSA AND GO-TO MARKET<br />

PARTNER FOR DOCKER<br />

ON THE IAE PROJECT.<br />

TOGETHER, WE’RE AS-<br />

SEMBLING NEW VALUE<br />

AND BUILDING AN OPEN<br />

GOVERNMENT.<br />

To reduce software waste, containerization<br />

technology like Docker’s—which places a piece of<br />

software in a complete file system that contains<br />

everything it needs to run: code, runtime, system<br />

tools, and system libraries—allows organizations<br />

to transition their enterprise to a microservicesbased<br />

architecture. This modular approach<br />

SOFTWARE CONTAINERS ARE<br />

LIKE SHIPPING CONTAINERS<br />

Docker takes software and its dependencies<br />

and packages them up into a lightweight container.<br />

Similar to shipping containers, software<br />

containers are simply a standard unit of<br />

software that looks the same on the outside<br />

regardless of what code and dependencies are included on the inside.<br />

This enables developers and system administrators to transport them<br />

across infrastructures and various environments without modifications.<br />

98 | A DOCKERIZED GOVERNMENT External Innovation > INNOVO | 99


SPECIAL THANKS TO:<br />

WHAT DO<br />

CLOUD<br />

BROKERS<br />

& JELLYFISH<br />

HAVE IN<br />

COMMON?<br />

They both are responsible<br />

for maintaining the balance<br />

of delicate, complex ecosystems.<br />

START MANAGING YOUR CLOUDS AT WWW.PROJECTJELLYFISH.ORG<br />

WOLFF & COMPANY, INC.<br />

BOOZ ALLEN’S<br />

INNOVATION CENTER<br />

CUSHMAN & WAKEFIELD<br />

AZHAR BAIG<br />

ADAM PORTER PRICE<br />

NIRMAL MEHTA<br />

JULIA HU<br />

BRIAN ZITO<br />

VISHI CHOPRA<br />

DENNIS DULANEY<br />

NICOLE PELLEGRINO<br />

ASHLEY PETER<br />

SANDY MARSHALL<br />

LINDA LABARGE<br />

PAUL CHI<br />

PAUL D’ANGIO<br />

LAURA CROFT<br />

SETH CLARK<br />

JOE GILLESPIE<br />

HILLARIE FLOOD<br />

THERESA LYNCH<br />

ANGELA ZUTAVERN<br />

ROB RUYAK<br />

WAYNE CHEN

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