Bubblyfest
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<strong>Bubblyfest</strong><br />
public relations plan<br />
june 2, 2015<br />
presented to create promotions<br />
& holly holiday<br />
Created by: Paige Cross, Audrey Willis, Madison<br />
Mancebo & Emily detweiler for jour 342<br />
Table of Contents<br />
Executive Summary | 1<br />
Situation Analysis | 2 - 8<br />
sparkling wine consumption | 2 - 3<br />
Sparkling Wine Drinkers | 4<br />
The Millennial Impact | 4 - 6<br />
<strong>Bubblyfest</strong> Analysis | 6<br />
Building Brand Identity | 6 - 7<br />
SWOT Analysis | 7 - 8<br />
Goals and Objectives | 8 - 9<br />
Target Publics | 9 - 11<br />
Key Messages | 11 - 12<br />
strategic approach | 12 -19<br />
website update | 12 - 14<br />
snapchat geofilter | 14 -16<br />
post-event survey | 16 - 17<br />
press release | 18 - 19<br />
media list | 19<br />
budget | 20<br />
Timeline | 20<br />
Evaluatoin | 21<br />
works cited | 22 - 23
Executive Summary<br />
<strong>Bubblyfest</strong> is the only sparkling wine festival in the United States. Not only that, it’s a<br />
unique one-on-one experience for attendees that goes “beyond the bottle.” Upscale,<br />
glamorous and educational with a touch of humor; <strong>Bubblyfest</strong> is setting the pace for<br />
the sparkling wine community in the United States.<br />
As a team, we have created this plan to help solidify <strong>Bubblyfest</strong>’s position in the market,<br />
bring awareness to the event and strengthen the <strong>Bubblyfest</strong> brand.<br />
“A brand is the promise you make to the publics. It’s the image that comes to<br />
mind, it’s the feeling that people get when they think about an event or an<br />
organization.”<br />
- Whitney szentesi, Journalism 342 Professor<br />
<strong>Bubblyfest</strong> promises it’s publics a unique, unforgettable and fully immersive experience<br />
with sparkling wine. The perfect balance between upscale and fun, <strong>Bubblyfest</strong> is<br />
the ideal event for both sparkling wine lovers and industry professionals alike. With a<br />
deep appreciation for both the sparkling wines and the people who drink them, <strong>Bubblyfest</strong><br />
promises that it is the best of the best.<br />
With this brand promise in mind and some hefty research under our belt, we have<br />
suggested multiple options for Create Promotions to help achieve the overall goal<br />
of increased brand awareness. Ranging from a Snapchat Geofilter that caters to<br />
both <strong>Bubblyfest</strong>’s target attendees and the brand promise of a fun atmosphere to a<br />
post-event survey to measure success of efforts and leverage future events.<br />
Across all suggestions, we have ensured that the <strong>Bubblyfest</strong> promise was kept at<br />
the forefront of our efforts and was the backbone behind all of our research, our<br />
ideas and our overall plan.<br />
cheers!<br />
xoxo, Paige, Audrey, Madison & Emily<br />
1
Situation Analysis<br />
As of now, we know that <strong>Bubblyfest</strong> is the only sparkling wine festival in the United<br />
States. We plan to establish brand awareness to solidify the market position.<br />
Sparkling Wine Consumption:<br />
According to The Wine Institute, California is the top state in sparkling wine and<br />
champagne consumption. Since the event is held in Pismo Beach, California this<br />
validates that <strong>Bubblyfest</strong> is in the prime location when it comes to potential for influencing<br />
publics.<br />
The top 10 states for consumption of sparkling wine are as follows:<br />
An additional survey conducted in 2014 by The Beverage Information Group<br />
showed the top metro markets for sparkling wine and champagne:<br />
2
Situation Analysis<br />
According to this study, California alone is home to four cities high in sparkling<br />
wine consumption. Holly Holliday, our client, had originally stated that she is targeting<br />
women in California from San Fransisco, Los Angeles and San Diego. This<br />
graph validates her efforts because those groups are consuming chart-topping<br />
amounts of sparkling wine, making them a target audience for brand awareness<br />
efforts.<br />
When it comes to sparkling wine consumers in California and in those specific cities,<br />
a study from the Institute of Alcohol Studies shows that women, on average, are<br />
consuming more alcohol than men. According to the study, 42 percent of women<br />
ages 16-24 are consuming wine during the week. Additionally, 65 percent of women<br />
ages 24-44 are consuming wine during the week.<br />
3
Situation Analysis<br />
Sparkling Wine Drinkers:<br />
When it comes to sparkling wine drinkers in general, a survey conducted by Sample’s<br />
Wine Enthusiast Panel showed that 50 percent of sparkling wine drinkers were<br />
college educated, 31.4 percent make over $56,000 per year in income and 71 percent<br />
are between the ages of 25 to 34.<br />
At this point in our research we have narrowed down one primary publics to women<br />
in San Francisco, Los Angeles and San Diego, ranging from ages 25 to 34 who<br />
have attended college and make over $56,000 per year in income.<br />
The Millennial Impact:<br />
However, many studies show that when it comes to sparkling wine consumption,<br />
Millennials are pulling a lot of weight. According to Wine Market Council’s 2014<br />
Consumer Consumption Habits report, millennial sparkling wine consumption is<br />
much higher than consumption in other generations.<br />
“In terms of other types of wine, beer and spirits consumed at least monthly by high<br />
frequency wine drinkers, 62 percent of Millennials consume sparkling or champagne<br />
each month, whereas only 33% of Generation X, 21% of Baby Boomers, and<br />
13% of those over 69 consume sparkling or champagne each month,” the report<br />
said.<br />
An additional article from Reuters cited the 2014 Silicon Valley Bank (SVB) annual<br />
business report for the wine industry. In that report, it was found that “the Millennial<br />
generation is consuming more foreign wine.” This report also showed that the sparkling<br />
Italian wine Prosecco, commonly served at <strong>Bubblyfest</strong>, is the favorite amongst<br />
the group.<br />
When it comes to food, wine and beer festivals, Millennials are also representing a<br />
high population. In 2013-2014 the Eventbrite platform saw a 47 percent rise in food<br />
and drink events, many of them catering specifically to a millennial audience.<br />
“Making up more than a quarter of the U.S. population, millennials are satiating<br />
their craving for new and exciting experiences by spending more time and money<br />
on events than ever before. Food and beverage events in particular give millennials<br />
the perfect opportunity to combine their love of live experiences with their passion<br />
for unique, quality food and drink,” the Eventbrite report said.<br />
4
Situation Analysis<br />
Eventbrite conducted an additional survey of millennials that showed the following:<br />
The Eventbrite survey also showed that millennials hold a lot of sharing power and<br />
are very likely to talk about an event with peers.<br />
“Whether it’s on social media or face-to-face with peers, they can become your<br />
biggest brand evangelists after having a positive experience at your event. In fact,<br />
99% of millennials will recommend a product they liked at a festival to family and<br />
friends,” Eventbrite said.<br />
According to “7 Ways Marketers Can Attract & Appeal to Millennials” by Drew<br />
Beechler of exacttarget.com, highlight a philanthropic contribution made by an<br />
event is key when marketing to this generation. In a 2013 study conducted by The<br />
Millennial Impact, 80 percent of surveyed millennials reported giving a financial<br />
contribution to a non-profit in 2012.<br />
“This appeals to consumers of any generation, but Millennials especially feel a connection<br />
to philanthropy and giving back,” Beechler said.<br />
According to Whitney Szentesi, public relations professional, there is a lot of ambiguity<br />
when it comes to the term “millennial” and when using the term in reference to<br />
a public relations plan, a definition is necessary.<br />
An article from the Atlantic by Phillip Bump about the millennial generation cited<br />
generational research conducted by Neil Howe and William Strauss.<br />
5
Situation Analysis<br />
Howe and WIlliam define the group as “those born<br />
in 1982 and approximately the 20 years thereafter.”<br />
Bump reports that in 2012, Howe and William adjusted<br />
the end point to the generation birth-year to 2004.<br />
<strong>Bubblyfest</strong> Analysis:<br />
Holly Holliday, Create Promotions creative director, sat<br />
down with our team to address the current climate of<br />
<strong>Bubblyfest</strong>. According to Holliday, <strong>Bubblyfest</strong> is the<br />
only sparkling wine festival in the United States, but<br />
they expect to be duplicated. Holliday said that this<br />
year, Create Promotions wants to focus on their unique<br />
position in the market and build brand identity before<br />
other events pop up.<br />
Holliday said that the 2015 <strong>Bubblyfest</strong> has been expanded<br />
to include more events and experiences for attendees.<br />
Holliday said that ticket sales are not a problem<br />
-- brand identity is the main focus of all efforts.<br />
Holliday said that attendees have been reacting very<br />
positively to the past events, both the 2014 <strong>Bubblyfest</strong><br />
in Pismo Beach and the pop up events held between 2014 and 2015. She said that<br />
they are receiving high website traffic, praise on social media and many repeat<br />
ticket buyers.<br />
Holliday referenced the LGBTQ community as a specific group that is currently “a<br />
fan of the <strong>Bubblyfest</strong> brand.”<br />
Building Brand Identity:<br />
As a group, we interviewed professor and public relations professional Whitney<br />
Szentesi about event branding best practices and how to build brand identity.<br />
Szentesi stated that a brand is a promise made to the publics. Szentesi stressed<br />
that the promise needs to be consistent throughout all content created by the organization.<br />
“Making sure whatever they follow through with every single thing that they do:<br />
every tool that they put out, making sure certain key messages are in there, to rein-<br />
6
Situation Analysis<br />
force the brand because a brand is not something that can easily be created,” she<br />
said.<br />
Szentesi cited that building relationships with current fans of the brand is a great<br />
way to strengthen brand awareness.<br />
“One way to really create a brand is to work with the people you are already reaching<br />
out to and build brand ambassadors with those people,” Szentesi said. “And so<br />
if you can somehow get those people who are already attending the event, maybe<br />
they went last year, get those people to really believe in the brand. Those people<br />
will stay loyal and spread messages.”<br />
Szentesi referenced other strategies for building and strengthening brand awareness<br />
including a post-event survey, a mid-year “postcard” or a thank you card to<br />
be sent out after the event.<br />
SWOT Analysis:<br />
One of the biggest strengths of the <strong>Bubblyfest</strong> event is the fact that it is the first and<br />
only sparkling wine event currently taking place in the United States. This is one of<br />
the biggest selling points of the event and is the main focus in both our efforts and<br />
the efforts of Create Promotions. The event’s unique position in the market allows<br />
it to be perceived as an opportunity to experience something new and never seen<br />
before.<br />
Another strength of the <strong>Bubblyfest</strong> event is it’s popularity last year. It was a sold-out<br />
event and Holliday plans to sell out again this year. As of now, some of the specific<br />
events during <strong>Bubblyfest</strong> weekend have already sold out. There are only a limited<br />
amount of tickets, therefore the tickets are in higher demand. The first time the<br />
event took place, it was a sell-out, which establishes confidence that future events<br />
will be successful. Since tickets are in high demand, this is an opportunity for <strong>Bubblyfest</strong>’s<br />
name to be heard so that the event can build brand ambassadors and<br />
repeat ticket buyers who will spread word about the brand. According to Szentesi,<br />
this is key when trying to build brand awareness.<br />
One of the weaknesses of <strong>Bubblyfest</strong> is its own strength. The fact that the event<br />
was so popular its first year will only spark more events to pop up just like it. Competitors<br />
will replicate this event because of it’s extreme popularity and the fact is<br />
has sold out in the past and will most likely sell out for future events. Because this<br />
is inevitable, it is essential we use the fact that it currently is the only sparkling wine<br />
event to our advantage while we can.<br />
7
Situation Analysis<br />
Some of the opportunities for <strong>Bubblyfest</strong> is incorporating larger wineries. Having<br />
larger wineries involved will increase awareness of the event. Wineries will want to<br />
advertise the fact they are involved with the event, which will then lead to expanding<br />
the name of the event overall.<br />
Another opportunity would be an expansion of pop up events which have already<br />
proven to be very successful in building the <strong>Bubblyfest</strong> brand. Expanding these<br />
pop up events will benefit <strong>Bubblyfest</strong> because it will increase awareness of the<br />
event to our priority publics. Spreading these events outside of California is another<br />
opportunity we see in the future. According to the survey conducted by the Beverage<br />
Information Group, Chicago and New York are cities that could be considered<br />
as well because they are top consumers of sparkling wine. Targeting cities not only<br />
in California will expand awareness of the event across the nation and in other areas<br />
where sparkling wine consumption is high. Spreading <strong>Bubblyfest</strong> internationally<br />
is another opportunity for the event to really gain popularity. Including wineries from<br />
different countries and advertising the event outside of the United States will allow<br />
the <strong>Bubblyfest</strong> brand to be brought to the attention of those involved in international<br />
sparkling wine communities.<br />
According to Holliday, another opportunity for <strong>Bubblyfest</strong> is to expand within the<br />
lesbian, gay, bisexual and queer community as they are already huge fans of the<br />
brand.<br />
The biggest threat to <strong>Bubblyfest</strong> is replication of the event by competitors. Because<br />
<strong>Bubblyfest</strong> has gained success and attention, future competition is inevitable. Holliday<br />
said that it is necessary for <strong>Bubblyfest</strong> to take advantage of the unique position<br />
in the market while it can.<br />
Goals and Objectives<br />
Goal 1: Increase international attention.<br />
Objective 1: See an increase of five articles, re-tweets, features, etc. from international<br />
publications and influencers.<br />
Target Publics: According to Social Vignerons, eleven of the top twenty<br />
wine influencers on social media are located outside of the United States.<br />
See media list for names and contact information.<br />
Key messages: “This is America’s sparkling wine festival.” “There are only<br />
a few sparkling wine festivals in the world, and this is one of them.” “America<br />
has a booming market for sparkling wine. Watch it come to life at <strong>Bubblyfest</strong>.”<br />
8
Goals and Objectives<br />
Strategic approach: Send press releases to the international influencers<br />
listed on the media list.<br />
Goal 2: Increase coverage by substantial United States Publications.<br />
Objective 2: See an increase of five articles, re-tweets, features, etc. from publications<br />
and influencers with an audience of over five thousand people.<br />
Target Publics: Food, wine and entertainment publications and influ<br />
encers. Most of these will be web-based. A majority of these publications will<br />
be located in the areas that correspond to the cities listed on The Beverage<br />
Information Group’s graphic of top cities for consumption of sparkling wine.<br />
Additionally, Snapchat is going to be a target audience because, as<br />
you will see in our strategic approach, part of our plan is to have<br />
Snapchat accept a Geofilter for the <strong>Bubblyfest</strong> event.<br />
Key messages: “This is America’s sparkling wine festival.” “There are only<br />
a few sparkling wine festivals in the world, and this is one of them.” “America<br />
has a booming market for sparkling wine. Watch it come to life at <strong>Bubblyfest</strong>.”<br />
Strategic approach: Send press releases to the influencers and pubications<br />
listed on the media list. Send attached appeal and geofilter to Snapchat.<br />
Target Publics<br />
Primary public: Based on research from The Beverage Information Group, Eventbrite and<br />
the Wine Enthusiast panel, we have narrowed our primary public down to women 21 to 40 from<br />
San Francisco, Los Angeles and San Diego.<br />
What we want them to do: We want this public to attend <strong>Bubblyfest</strong>. The<br />
Eventbrite study listed in our situation analysis named the lower end of the age spectrum<br />
for this group as having huge branding power because they are very likely to spread the<br />
word of the event on social media and amongst their friends. Based on Eventbrite’s finding,<br />
we want this public to spread the word about <strong>Bubblyfest</strong> before they attend, while<br />
they’re at the event and after they leave.<br />
What will it take to get them to do it?: Based on the Eventbrite study that<br />
found that millennials, the women at the lower end of this age spectrum, are attending<br />
food and drink events and sharing the experiences with their friends, we feel that get<br />
ting the attention of this audience through influencers and relevant media publications<br />
will prompt this public to do what we want to do. In terms of sharing, research from the<br />
Pew Research Center, “The Demographics of Instagram and Snapchat Users,” said that<br />
Snapchat is popular amongst cellphone owners ages 18 to 29. We feel that a Snapchat<br />
geofilter will be an attractive incentive for the women in this public, ages 21 to 29, to<br />
share their experiences and document their time at <strong>Bubblyfest</strong> through Snapchat.<br />
Challenges and opportunities: With this public, a challenge will be the fact that<br />
<strong>Bubblyfest</strong> is located in an isolated area and will require a large expense of travel. Addi-<br />
9
Target Publics<br />
tionally, our success with this public relies heavily on getting the publics attention<br />
through social media and publications. Therefore, a challenge will be getting this<br />
public to actually receive the messages we are trying to send them. This public<br />
does hold a lot of opportunities for <strong>Bubblyfest</strong>’s branding efforts. Holly Holliday, our<br />
client, said that this is generally the group they have been targeting and they’ve<br />
seen a lot of repeat ticket purchasers. As Whitney Szentesi said, it’s important to<br />
build brand ambassadors. Although this public isn’t filled with social media trendsetters<br />
or owners of media conglomerates, they have a lot of potential to become<br />
repeat purchasers of <strong>Bubblyfest</strong> tickets and huge fans of the brand.<br />
Secondary public: Publications and influencers.<br />
Through research from websites such as Topsy, qSample and Pew Research<br />
Center we have found important data regarding demographics of our publics and<br />
what the best ways to reach them are. The Pew Internet Project had a large section<br />
on social media, where<br />
they found that 74% of<br />
online adults use social<br />
media networks and 52%<br />
use multiple, as of January<br />
2014. After this finding we<br />
used Topsy to search key<br />
terms such as “#bubbly” to<br />
see where the most traffic<br />
about sparkling wine, food,<br />
and festivals is on Twitter.<br />
Because the percentages<br />
of adult social media users<br />
is so high, it is important<br />
that we use social media<br />
as a major platform for our<br />
publicity.<br />
Based on our publics and<br />
who we are trying to get attention<br />
from, we have found<br />
that it would be beneficial to get recognition from certain Instagram and Twitter accounts<br />
that will spread the word of <strong>Bubblyfest</strong>, and give people a peek into America’s<br />
only sparkling wine festival. Targeting food and wine influencers is just as important<br />
as reaching out to our primary public because these people are trusted by<br />
others in the food and wine community. By having these influencers talk about their<br />
extraordinary experience at <strong>Bubblyfest</strong> we are gaining more attention, even inter-<br />
10
national attention,<br />
from people who<br />
now trust that they<br />
too will have an<br />
extraordinary time.<br />
This in turn creates<br />
a sort of rotating<br />
attention-cycle in<br />
the social media<br />
world which also<br />
spreads to verbal<br />
attention and thus<br />
creating a name<br />
for <strong>Bubblyfest</strong>, a<br />
brand.<br />
Target Publics<br />
The website Social<br />
Vignerons provides<br />
a great example of<br />
how this cycle is<br />
beneficial, in their<br />
post “Top 20 Wine<br />
Influencers: Who To Follow On Social Media.” One might assume that having the<br />
wine influencer with the most followers talk about <strong>Bubblyfest</strong> is the best way to get<br />
our desired outcome. This is not exactly true, we are searching for wine influencers<br />
who have the highest Klout score. The Klout score, in simple terms, measures how<br />
much activity is occurring with content that is being shared, liked, and commented<br />
on. Social Vignerons’ top 20 list of wine influencers has the potential to help build<br />
a name for <strong>Bubblyfest</strong>, gaining international recognition.<br />
Key Messages<br />
California is the place to be when it comes to bubbly!<br />
This message will be especially communicated to our international publics to whom<br />
we send press releases. We want to sell the idea that Pismo Beach is the best location<br />
for <strong>Bubblyfest</strong> because it’s in the heart of California. Selling this point could<br />
outweigh the challenge of our primary public not wanting to travel far distances for<br />
the event. Based on research from The Beverage Information Group, we can confirm<br />
that California is the place to be!<br />
11
Key Messages<br />
<strong>Bubblyfest</strong> is one of a kind!<br />
This message will be especially communicated to our secondary publics, our influencers<br />
and relevant publications, because <strong>Bubblyfest</strong>’s uniqueness is a major<br />
selling point. Marketing and packaging <strong>Bubblyfest</strong> as the original sparkling wine<br />
festival in the United States will help to build the brand identity down the line. Although<br />
<strong>Bubblyfest</strong> cannot promise the publics forever that <strong>Bubblyfest</strong> is the only<br />
sparkling wine festival because competition is inevitable, we can communicate the<br />
message that <strong>Bubblyfest</strong> is the original festival and the best experience you are<br />
going to have when it comes to celebrating sparkling wine.<br />
<strong>Bubblyfest</strong> goes beyond the bottle.<br />
This message encapsulates the brand promise behind <strong>Bubblyfest</strong>. One of the<br />
promises that <strong>Bubblyfest</strong> must make to it’s publics is that the <strong>Bubblyfest</strong> brand is<br />
more than just a champagne or sparkling wine event, it’s a celebration of all things<br />
sparkling wine. <strong>Bubblyfest</strong> as an event makes due on this promise with educational<br />
experiences, cocktail parties and more. Communicating this message outside<br />
of the event in all promotional materials, press materials and social media is key.<br />
Additionally, based on Drew Beechler’s findings in “7 Ways Marketers Can Attract<br />
& Appeal to Millennials” that said millennials feel a deeper attachment to an event<br />
when some sort of philanthropic contribution is being made, it is important to stress<br />
that <strong>Bubblyfest</strong> is going “beyond the bottle” in the community as well. Highlighting<br />
the philanthropic contribution to Big Brothers Big Sisters of SLO County.<br />
Strategic Approach<br />
Website update<br />
In an article titled “The Importance of Having a Branded Website,” Kristen Bradley<br />
of Little Pink Book talks about the importance of using a website to help grow<br />
a brand. According to Bradley, an attractive and eye-catching website can do<br />
more than just boost your online reputation, it can increase brand recognition while<br />
spreading brand awareness. Bradley suggests using the same logo repeatedly<br />
across the website and all social media accounts.<br />
“Creating a branded site reaches your intended audience while also expanding<br />
the possibilities of finding new followers and loyal customers,” Bradley said. “When<br />
you put time and effort into properly branding your website, you may find visitors<br />
will spend more time browsing due to its appealing look, or its accessibility to the<br />
products and services offered”<br />
12
Strategic Approach<br />
In an article titled “How to Market an Event: 50 Event Marketing Tips,” Andy Crestodina<br />
of Orbit Media Studios says that having a successful event website is crucial<br />
to the success of the event. In order to make the site successful, Crestodina feels it<br />
should contain the following:<br />
1. Compelling description.<br />
2. Content from the event.<br />
3. Speaker pictures and bios.<br />
4. Images and videos.<br />
6. Prominent “register now” button.<br />
While the <strong>Bubblyfest</strong> website is attractive as is, there is information that needs to be<br />
updated. Whitney Szentesi, public relations professional and professor, said that<br />
when it comes to event websites, they need to look appropriate for whatever the<br />
promise is.<br />
When rebranding the<br />
<strong>Bubblyfest</strong> website, we<br />
had to keep our publics<br />
in mind. We needed to<br />
do something that was<br />
modern, yet appealed to<br />
people ages 21-50. The<br />
branding is the overall<br />
most important aspect<br />
of changing the website.<br />
According to the<br />
Little Pink Book, a career<br />
website for women, branding helps attract your intended audience while also<br />
expanding the possibilities of finding new followers and loyal customers. If people<br />
are attracted to your website, and are having fun interacting with it, they will spend<br />
more time browsing and may even share it with their friends on social media.<br />
The design decisions were made to appeal to our target audience. According to<br />
Orbit Media Studios, people love being able to interact with the content on a website.<br />
Taking this to heart, we designed the website around slideshows, videos, and<br />
blogs/message boards to encourage conversation and create hype around the<br />
event.<br />
The main theme is clean and simple, to go along with the <strong>Bubblyfest</strong> brand, as well<br />
13
Strategic Approach<br />
as the color scheme. We used colors from the original mermaid picture to maintain<br />
the branding. Grey, pinks, and blue were used throughout. Another aspect we<br />
included was the fact that <strong>Bubblyfest</strong> is a destination festival. Besides the alcohol,<br />
the central coast is also a big selling point. To spread this message we used a lot<br />
of pictures of the actual venue and Pismo Beach with the tagline “Stay and Play”.<br />
We also created an entire page, “Relax”, on the website that highlights The Cliffs<br />
and the different package deals that are available to purchase with the <strong>Bubblyfest</strong><br />
tickets.<br />
Besides the Relax page, there is also an About page that highlights the history and<br />
meaning behind <strong>Bubblyfest</strong>, as well as a Drink page to highlight the different wineries<br />
that are participating, and a Play page that details all of the different events<br />
included in the festival as well as any other Central Coast activities to attract the<br />
audience as well.<br />
I recommend starting a blog page for the website that can highlight the benefits<br />
of drinking wine, any cool articles that are published surrounding champagne and<br />
sparkling wine, and even guest blog posts by different wineries or wine specialists<br />
that will be attending the event. This will raise the SEO for the website and bring in<br />
more traffic as well.<br />
Snapchat geofilter<br />
A main goal within this campaign is utilize social media to appeal to our priority<br />
publics. The top public to focus<br />
on is women ages 21-40.<br />
One outlet that appeals to this<br />
public specifically is Snapchat.<br />
Snapchat is a photo and video-sharing<br />
app that automatically<br />
deletes messages soon after<br />
they are sent. According to a<br />
study done by the Pew Research<br />
Center,”The Demographics of<br />
Instagram and Snapchat Users”,<br />
some 9% of cell phone owners use the app. It is especially popular among cellphone<br />
owners ages 18-29, 26% of whom use Snapchat. This research indicates<br />
that this is the perfect medium to use to engage and excite our audience.<br />
In order to utilize Snapchat, a service is offered called “Geofilters”. This allows<br />
users to access special filters for their photos when they are in a certain location.<br />
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Strategic Approach<br />
By creating a <strong>Bubblyfest</strong> Geofilter, it allows the attendees to have fun and create their own photo<br />
booth to take pictures of them and their friends, the location, or any aspect of the event and<br />
share it with their friends. In effect, by using a Geofilter, we are able to brand all of the pictures<br />
they send to their friends to promote the event and raise brand awareness. The best part of this<br />
tactic is its price: FREE.<br />
When designing the Geofilter we took the overall brand to heard. <strong>Bubblyfest</strong>’s theme and brand<br />
is very simple, using Sans Serif fonts, lots of bubbles, and a color palette of pinks, blues, and<br />
neutrals.<br />
Example Geofilter:<br />
BUBBLYFEST GEOFILTER // AUDREY WILLIS<br />
BUBBLYFEST MERMAID // BUBBLYFEST.COM<br />
JEREMY BALL // BOTTLE BRANDING<br />
To create a GeoFilter:<br />
Go to www.snapchat.com<br />
Scroll down and find the tab named GeoFilter<br />
From here you are shown example of different Geofilters and are given a brief explanation of<br />
what they are and why people use them. After reading this, click the “Let’s Do It!” button.<br />
From here you are shown the exact measurements and guidelines for a Geofilter.<br />
Places<br />
Businesses are not currently eligible for Community Geofilters.<br />
Draw your geofence thoughtfully, it should only cover the relevant area.<br />
Keep it local. Do not cover an entire Country, State or Province.<br />
Select a public place, neighborhood, landmark, venue or other location where people are likely<br />
to gather and send Snaps.<br />
Graphics<br />
All graphics used must be 100% original.<br />
Absolutely no logos or trademarks, including school crests and similar marks.<br />
Be creative and make it visually compelling.<br />
Don’t cover up too much of the screen.<br />
Make sure it’s relevant to the location and something that people will want to use.<br />
Submission Tips<br />
Provide a good description, including any relevant dates.<br />
Files should be 1080px wide.<br />
Files should be under 300KB (for PNGs).<br />
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Strategic Approach<br />
Once you click the “NEXT” button you are taken to the map where you are able<br />
to draw out the exact location of where you want your Geofilter to be available.<br />
*For <strong>Bubblyfest</strong> I would recommend only make the Geofilter available at the Grand<br />
Tasting: The Cliffs, or even drawing out the circumference of where all of the events<br />
will be.<br />
Since this is an event, make sure you uncheck the this is not an event box and it<br />
will allow you to put a specific time and day of when the filter is available.<br />
Now that the easy part is over, you must write “why this location is meaningful to<br />
you”. This is where you must give Snapchat a good reason to make your filter available.<br />
ex. This part of the Central Coast hosts the nation’s only sparkling wine festival.<br />
<strong>Bubblyfest</strong> is an annual festival that brings people together from all over the world<br />
to learn about, converse, and enjoy sparkling wine. California is the top market for<br />
sparkling wine and champagne, making this festival a true destination event. Not<br />
only do the people come for the wine, but the beautiful surrounding area. People<br />
bond over their love for sparkling wine and are able to learn from the top professionals<br />
in the industry, in effect fostering their love for the creation and enjoyment<br />
of sparkling wine.<br />
Post-Event Survey<br />
A major part of the <strong>Bubblyfest</strong> promise is ensuring the highest quality experience<br />
for all attendees. We recommend a post-event survey to help ensure high quality<br />
experiences down the line, brand interaction after the event and to contribute to the<br />
building of band-ambassador relationships amongst all attendees, especially members<br />
of the media.<br />
Formatting the survey should mirror the brand promise: a balance of upscale and<br />
fun, formal and casual. Therefore, questions should reflect this brand promise and<br />
communicate the messages that need to be sent to publics.<br />
Since attendees register for the event through Eventbrite, an email contact list<br />
could easily be drafted. Using a survey platform like Survey Monkey to mirror a<br />
more professional vibe is recommended. The survey should be sent out about a<br />
week after the event. Similar to a post card, it should be a communication piece<br />
that accomplishes the goals of communicating messages the publics while still getting<br />
necessary questions answered.<br />
16
Strategic Approach<br />
example survey:<br />
1. Overall how would you rate this event?<br />
Excellent<br />
Good<br />
Fair<br />
Poor<br />
Terrible<br />
2. Please rate the following aspects of the event:<br />
Excellent Good Fair Poor Terrible<br />
Scheduling and Timing:<br />
Entertainment:<br />
Food and Wine:<br />
Parking and directions:<br />
Invitations and guest list:<br />
Choice of facility/venue:<br />
Cost and pricing:<br />
3. Based on your experience at this event, how likely are you to attend future events, such as Pop Ups?<br />
Very likely<br />
Somewhat likely<br />
Not likely<br />
4. What was your favorite part of the event?<br />
5. What was less than extraordinary about your experience at <strong>Bubblyfest</strong>?<br />
6. Any other suggestions or comments to help us improve future events?<br />
17
Strategic Approach<br />
press release<br />
Sending a press release will help us accomplish our goals of gaining media attention<br />
-- national and international -- to spread the <strong>Bubblyfest</strong> name. We would recommend<br />
a news release to reflect the newsworthiness of the event. Since <strong>Bubblyfest</strong><br />
is the only event of it’s kind in the United States, it’s important that the event is<br />
covered.<br />
example press release:<br />
FOR IMMEDIATE RELEASE<br />
June 2, 2015<br />
CONTACT INFO<br />
Holly Holliday<br />
<strong>Bubblyfest</strong> in Pismo Beach will take place this fall.<br />
<strong>Bubblyfest</strong> By the Sea in Pismo Beach is an event dedicated to sparkling wine and<br />
champagne.<br />
PISMO BEACH, CALIFORNIA – <strong>Bubblyfest</strong> by the Sea, the only sparkling wine and<br />
champagne event in America, will hold its second annual event in Pismo Beach October<br />
2 to 4, 2015 where various activities and events regarding sparkling wine and<br />
champagne will encompass the weekend.<br />
The weekend will be filled with various activities including seminars, wine tasting<br />
and trips visiting different wineries around the area.<br />
<strong>Bubblyfest</strong> will begin on Thursday evening with a sparkling wine dinner. On Friday,<br />
an excursion seminar will take place at Laetitia Vineyard and Winery then a seminar<br />
series will take place, followed by a Gatsby-themed party. Saturday will be the<br />
grand wine tasting experience where over 6o wineries will showcase their sparkling<br />
wines.<br />
Tickets for the event range from $75 to $125, depending on which specific activities<br />
you wish to attend. There are options to attend the whole entire weekend of<br />
events, or specific ones held only on certain days. VIP tickets are offered as well,<br />
where special private tours will be offered, as well as wine tasting not offered at the<br />
Grand Wine Tasting event that will be held on Saturday.<br />
The wineries on the line up for <strong>Bubblyfest</strong> so far are: Hagafen, Weibel Family Vineyards<br />
& Winery, Rack & Riddle Winery, Clavo, Wilson Daniels, Clautiere Vineyard,<br />
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Strategic Approach<br />
Halcyon Wine, Derby Wine Estates’, Brewer – Clifton, Laetitia Vineyard & Winery,<br />
and Palmina.<br />
<strong>Bubblyfest</strong> is a one of a kind event. It is the only sparkling wine and champagne<br />
event in America and it plans on expanding to more locations within the country<br />
and even expanding internationally. Tickets sold out last year and it is expected to<br />
have the same popularity again this year.<br />
<strong>Bubblyfest</strong> also donates a portion of the proceeds to the Brother’s Big Sisters of<br />
SLO County.<br />
“Bubbyfest by the Sea is an upscale, educational, dedicated Sparkling Wine &<br />
Champagne event, with a touch of humor thrown in. You’ll party like Gatsby, from<br />
seaside Cocktail parties, to a festival on the cliffs of the Pacific Ocean, and end<br />
your weekend with a fabulous brunch filled with live music, sweeping views of the<br />
Pacific Ocean and all the bubbly you can drink!” Holly Holliday, creator of <strong>Bubblyfest</strong>,<br />
said.<br />
For more information about <strong>Bubblyfest</strong>, visit www.bubblyfest.com.<br />
social vignerons list of top 20 wine influencers:<br />
Media List<br />
websites:<br />
www.thrillist.com<br />
www.sunset.com<br />
www.gridskipper.com<br />
www.sandiegomagazine.com<br />
wine-blog.bacchusandbeery.com<br />
www.sfbaytimes.com<br />
www.flavorpill.com<br />
twitter accounts:<br />
Glass of bubbly | @glassofbubbly<br />
food & wine magazine | @foodandwine<br />
Waitrose wine | @Waitrose<br />
Decanter | @Decanter<br />
Eater | @Eater<br />
Saveur | @saveurmag<br />
food 52 | @food52<br />
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Budget<br />
We were not given a specific budget for our public relations efforts. Holly Holliday,<br />
our client, said that she does most of her public relations in-house and only outsources<br />
for digital marketing.<br />
Regardless of budget, our suggestions will not cost our client anything. The only<br />
expense for the client would be time.<br />
Timeline<br />
June 7th, 2015<br />
Update website information.<br />
June 8th, 2015<br />
Send out press release to the appropriate media publics announcing <strong>Bubblyfest</strong>.<br />
June 10th, 2015<br />
Submit geofilter to SnapChat for approval.<br />
September 1st, 2015<br />
Send out press releases to appropriate media publics announcing geofilter and<br />
complete list of wineries who will be present.<br />
October 3rd,, 2015<br />
During the event, have proper media coverage to use for next year’s <strong>Bubblyfest</strong>.<br />
October 5th, 2015<br />
Immediately after the event send out a survey to all attendees.<br />
October 5th, 2015<br />
Send out “Thank you’s” to all attendees, and notify them that they will be given<br />
exclusive information on pop-up’s for next year’s <strong>Bubblyfest</strong> in addition to having<br />
priority ticket purchases.<br />
October 9th, 2015<br />
Review analytics of <strong>Bubblyfest</strong> attendees from survey to see if we have accomplished<br />
the goal of increasing international attendance.<br />
November 1st,, 2015<br />
Review all responses from our Eventbrite survey and discuss the information in order<br />
to plan for next year’s event.<br />
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Evaluation<br />
In order to evaluate whether or not these goals have been accomplished, we suggest<br />
that Create Promotions track location of ticket buyers through Eventbrite to<br />
see if there is an increase in international attendance, track media attention from<br />
the publications the press release was sent to and track media attention from other<br />
publications that weren’t originally targeted.<br />
The post-event survey will also serve as an opportunity for Create Promotions to<br />
evaluate their efforts and see what changes need to be made in the coming years.<br />
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Branding. International Journal of Tourism Research Int. J. Tourism Res., 355-367.<br />
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Newsom, D., & Carrell, B. (2014). Public Relations Writing: Form & Style (10th ed.). Boston,<br />
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Social Media Update 2014. (2015, January 9). Retrieved May 31, 2015, from http://www.pewinternet.org/2015/01/09/social-media-update-2014/<br />
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Raphael, R. (2012, December 21). Holiday Wine Survey – Champagne and Sparkling Wine<br />
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