BUDTENDERGUIDE

UEEN
ANNE
QUEENCANNABIS
ANNE
CO.
BUDTENDER
TRAINING GUIDE
Exclusive interview with
Manila's Rising Sun

Welcome to the team!

OUR
MISSION
&VISION
TO SERVE THE
BEST INTERESTS
OF OUR
CUSTOMERS,
DELIVER
CONSISTENT
GREAT PRICES
&AWARD
WINNING
PRODUCTS
THC
CBD
V A L U E S
FIRST
THINGS
FIRST
PROVIDE TOP QUALITY
STRAINS
BUILD STRONG
CUSTOMER
RELATIONSHIPS
UNLEASH OUR HUMAN
CAPABILITIES
OPERATE WITH
INTEGRITY AND TRUST
THE
STRAINS THE
STRAINS
MINDBODYMOOD

HOOSING THE
IGHT STRAIN

AND
UPLIFTING
ENERGETIC
SPACEY
CEREBRAL,
OR
HALLUCINOGENIC
SUITED FOR
BEST
AND
RELAXING
CALMING
BUZZ OR
BODY
LOCK’
‘COUCH
SUITED FOR
BEST
USE NIGHT
COMBINATION
A
SATIVA & OF
INDICA
STRONGER
THE
STRAIN BASED
DETERMINE
WILL
STIMULATES
IN THE CELLS
TO BRAIN
RELEASE
DOPAMINE,
CREATING
VERY NOT
PSYCHOTROPIC
SOURCE OF A
ADDITIONAL
GENETIC
MATERIAL
ANALGESIC
ANTI-
INFLAMMATORY
ANTI-ANXIETY
PROPERTIES
THE
WITHOUT
PSYCHOACTIVE
EFFECT
KNOW THE BUD&
BE THE EXPERT
SATIVA
INDICA
HYBRID
RUDERAILS
FEMALE
DAY USE
MALE
THC
EFFECTS
WHAT
DOMINATE
WILL
CBD
PRODUCES BUDS
NO BUD
EUPHORIA

PARTS PARTS OF OF THE THE
CANNABIS
CANNABIS
PLANT
PARTS OF THE
PLANT
CANNABIS

BREAKDOWN
THE CANNABIS PLANT IS COMPRISED OF SEVERAL STRUCTURES, MANY OF WHICH
WE CAN FIND ON ANY ORDINARY FLOWERING SPECIES. CANNABIS GROWS ON
LONG SKINNY STEMS WITH ITS LARGE, ICONIC FAN LEAVES EXTENDING OUT
FROM AREAS CALLED NODES. CANNABIS REALLY STARTS TO STAND OUT IN HER
FLOWERS WHERE UNIQUE AND INTRICATE FORMATIONS OCCUR.
TRICHOMES
DESPITE THEIR MINUTE SIZE, IT’S HARD TO MISS THE BLANKET OF CRYSTAL RESIN ON A CANNABIS BUD. THIS
RESIN (OR “KIEF” WHEN DRY) IS SECRETED THROUGH TRANSLUCENT, MUSHROOM-SHAPED GLANDS ON THE
LEAVES, STEMS, AND CALYXES. TRICHOMES WERE ORIGINALLY DEVELOPED TO PROTECT THE PLANT
AGAINST PREDATORS AND THE ELEMENTS. THESE CLEAR BULBOUS GLOBES OOZE AROMATIC OILS CALLED
TERPENES AS WELL AS THERAPEUTIC CANNABINOIDS LIKE THC AND CBD. THE BASIS OF HASH PRODUCTION
DEPENDS ON THESE TRICHOMES AND THEIR POTENT SUGAR-LIKE RESIN.
COLA
ALSO KNOWN AS THE TERMINAL BUD, COLA REFERS TO THE PLANT’S “BUD SITE” WHERE TIGHT FEMALE
FLOWERS BLOOM. THE MAIN COLA (SOMETIMES CALLED THE APICAL BUD) FORMS AT THE VERY TOP OF THE
PLANT, WHILE SMALLER COLAS OCCUR ALONG THE BUDDING SITES BELOW. THE NUMBER AND SIZE OF
CANNABIS COLAS CAN BE INCREASED THROUGH A VARIETY OF GROWING TECHNIQUES LIKE TOPPING, LOW
STRESS TRAINING (LST), AND SCREEN OF GREEN (SCROG).
CALYX
TO THE UNKNOWING EYE, CANNABIS BUDS JUST LOOK LIKE A KNOBBY TANGLE OF LEAVES, BUT THE CALYX
IS WHAT ACTUALLY COMPRISES THE FEMALE FLOWER. LOOK CLOSELY UNDERNEATH THOSE TINY LEAVES
(CALLED “SUGAR LEAVES”) AND YOU’LL FIND THOSE TEAR-SHAPED NODULES. THESE ARE THE CALYXES,
AND THEY COME IN MANY DIFFERENT SHAPES, SIZES, AND COLORS. CALYXES TYPICALLY CONTAIN HIGH
CONCENTRATIONS OF TRICHOMES, OR GLANDS THAT SECRETE THC AND OTHER CANNABINOIDS.
PISTILS
OUT FROM THE CALYXES PEEK TINY RED-ORANGE HAIRS; THESE VIBRANT STRANDS ARE CALLED PISTILS,
AND THEY SERVE TO COLLECT POLLEN FROM MALES. PISTILS BEGIN WITH A WHITE COLORATION AND
PROGRESSIVELY DARKEN TO YELLOW, ORANGE, RED, AND BROWN OVER THE COURSE OF THE PLANT’S
MATURATION. THEY PLAY AN IMPORTANT ROLE IN REPRODUCTION, BUT PISTILS BRING VERY LITTLE TO THE
FLOWER’S POTENCY AND TASTE.
STALK
CENTRAL
STEM OF PLANT
STEM
SUPPORT FOR
FLOWERS
NODE
JOINT WHERE A LEAF
BRANCHES OFF FROM
THE STALK
SEEDS
GROW INTO A
CANNABIS PLANT
FAN LEAF
THE UNOFFICIAL SYMBOL
OF CANNABIS
SUGAR LEAF
SMALL LEAF THAT GROWS
WITHIN THE FLOWER

ANNABRANDS
QUEEN ANNE CANNABIS CO.
CAVI CONE
DAWGSTAR
ELEMENTS
EVERGREEN SCORCH
PROPER
RAW
SASQUATCH
GOLD LEAF SENSI SWEET
GOODSHIP SOLUTIONS
GREENFIRE SPORTS
PRODUCTIONS WESTERN
LEGAL CULTURES
LEGENDS ZIG ZAG
MAGIC ZOOTS
KITCHEN NORTHWEST
MOXEY CANNABIS
PRIVATE COMPANY

ONSUMPTION
FROM SMOKING AND VAPORIZING TO TINCTURES, CONCENTRATES,
AND EVEN TOPICALS, THERE’S AN AVENUE OF CONSUMPTION FOR
EVERY PERSON
FLOWER
RAW NUGS OR GROUND FLOWERS OF A DRIED AND CURED
CANNABIS PLANT. THIS FORM OF CANNABIS CAN BE SMOKED
USING BONGS (INCLUDING WATER BONGS, GRAVITY BONGS, AND
OTHER SPECIALIZED TYPES), PIPES (SUCH AS ONE HITTERS AND
THE MOST POPULAR FORM,
CONCENTRATES
SOMETIMES CALLED EXTRACTS, THESE POTENT DOSES OF
CANNABINOIDS ARE CREATED USING SOLVENTS OR EXTRACTION
AGENTS LIKE BUTANE OILS (BUTTER, WAX, SHATTER), CO2, ICE
WATER AND CBD OIL
VAPOR
INVOLVES PASSING A STREAM OF HEATED AIR OVER A SAMPLE
OF GROUND CANNABIS FLOWERS OR CONCENTRATE.
TINCTURES
SOMETIMES CALLED TONICS-CANNABIS FLOWERS OR TRIM LEAVES
THAT HAVE BEEN SOAKED IN ALCOHOL IN THE DARK FOR SEVERAL
WEEKS. THE ALCOHOL ACTS AS A SOLVENT, SEPARATING THE
RESIN GLANDS THAT CONTAIN CANNABINOIDS & TERPENES FROM
THE PLANT MATTER. THE RESIN BECOMES INFUSED INTO THE
ALCOHOL, WHICH IS THEN EVAPORATED OR COOKED OFF UNTIL A
LOW-ALCOHOL, THC-RICH LIQUID REMAINS.
EDIBLES
INCLUDED IN THIS GROUP IS CONFECTIONS, CANDY, CHOCOLATE,
SODA, BHANG MILK, AND OTHER FORMS OF CANNABIS-INFUSED
FOOD, OFTEN MADE WITH INFUSED OIL OR CANNABUTTER
(CANNABIS-INFUSED BUTTER). FOR THE MOST PART, IF IT CAN BE
EATEN, IT CAN BE INFUSED WITH CANNABIS OR THC. EDIBLES
OFFER ENHANCED POTENCY AND LONGER DURATION.
TOPICALS
CREAMS, BALMS, AND SALVES THAT ARE INFUSED WITH THC, CBD
(THE HIGHLY MEDICINAL NON-PSYCHOACTIVE COUSIN OF THC), OR
BOTH IN SPECIFIC RATIOS, LIKE 1:1.

FLOWER

CONCENTRATES

VAPOR

TINCTURE

ANNABIS IN TIME
ANNABIS IN TIME
ANNABIS IN TIME

UDTENDER
QUEEN ANNE
CANNABIS
SALES PROCESS
DISCOVERING THE RIGHT STRAIN FOR CLIENTS
GREET &
APPROACH
THANK&
DEPART
BUILD
VALUE
EDUCATE
OFFER
SOLUTIONS

ALE PROCESS
ALE PROCESS
GREET&APPROACH
GREET ALL CLIENTS WITH A WARM, FRIENDLY & GENUINE SMILE
GIVE YOUR NAME AND USE THEIR NAME WHEN CHECKING ID
HAVE A POSITIVE "I CAN HELP YOU WITH THAT" ATTITUDE
BUILD VALUE
LISTEN CAREFULLY & PAY ATTENTION TO THE CLIENT'S NEEDS
GAIN AGREEMENT
ASK QUALIFYING QUESTIONS TO PAIR THE RIGHT STRAIN:
HOW LONG DO YOU
WISH TO FEEL THE
EFFECTS?
HOW WOULD YOU
LIKE TO CONSUME
YOUR CANNABIS?
IS THIS FOR MEDICAL
PURPOSES OR
RECREATIONAL?
OFFER SOUTIONS
BASED ON THE CLIENTS NEEDS OFFER THE BEST QUALITY STRAIN
UP-SALE AND PAIR ALL NON-CONSUMPTION PRODUCTS
ALWAYS HIGHLIGHT OUR CURRENT PROMOTIONS WITH EVERY
CLIENT

EDUCATE
IT IS KEY TO GO OVER THE EFFECTS OF THE STRAINS TO
CLIENTS
EXPLAIN THE THE CONSUMPTION OPTIONS & THEIR
EFFECTS
INVITE CLIENTS TO CONNECT VIA SOCIAL MEDIA FOR
DAILY PROMOS
THANK
THANK EACH CLINT FOR THEIR BUSINESS AND INVITE
THEM BACK
CONGRATULATIONS
CONGRATULATIONS
YOU'VE OFFICIALLY BEEN CROWNED YOUR, "HIGHNESS,!"
NOW IT'S TIME FOR YOU TO SPREAD YOUR KNOWLEDGE OF
THE CANNABIS PLANT WITH THE WORLD!
CHEERS TO LIVING THE HIGH LIFE & WELCOME TO THE TEAM!
FINAL WORDS
FROM YOUR
PEERS

AQs ON I502
ARE THERE RESTRICTIONS ON WHERE MARIJUANA
BUSINESSES CAN LOCATE?
YOU CANNOT SET UP A STORE WITHIN 1000 FEET OF
ANY ELEMENTARY OR SECONDARY SCHOOL,
PLAYGROUND, RECREATION CENTER OR FACILITY,
CHILD CARE CENTER, PUBLIC PARK, PUBLIC TRANSIT
CENTER, LIBRARY, OR GAME ARCADE THAT ALLOWS
MINORS TO ENTER. LOCAL AUTHORITIES WILL ALSO
BE NOTIFIED AND HAVE AN OPPORTUNITY TO
OBJECT.
**NOTE: RECENT LEGISLATION ALLOWS LOCAL
GOVERNMENTS TO PASS AN ORDINANCE TO ALLOW
FOR A REDUCTION IN THE 1000­FOOT BUFFER
REQUIREMENTS TO 100 FEET AROUND ALL ENTITIES
EXCEPT ELEMENTARY AND SECONDARY SCHOOLS
AND PUBLIC PLAYGROUNDS.
ARE THE RETAIL OUTLETS RUN BY THE STATE?
STORES ARE LICENSED AND REGULATED BY THE
WSLCB BUT ARE PRIVATE­SECTOR BUSINESSES.
CAN I INCORPORATE MARIJUANA SALES INTO MY
EXISTING BUSINESS?
NO. RETAIL OUTLETS MAY ONLY SELL MARIJUANA,
MARIJUANA CONCENTRATES, MARIJUANA INFUSED
PRODUCTS AND MARIJUANA PARAPHERNALIA.
CAN CUSTOMERS CONSUME IN A RETAIL STORE?
NO. ON­PREMISE CONSUMPTION IS NOT ALLOWED.
ARE NON­WASHINGTON RESIDENTS ABLE TO
PURCHASE MARIJUANA?
YES, BUT THE MARIJUANA PRODUCTS ARE TO BE
CONSUMED IN WASHINGTON.
ETAIL STORES
ETAIL STORES

PUBLIC SAFETY
PUBLIC SAFETY
KNOW THE
FACTS
WHAT IS THE WSLCB DOING TO ENSURE PUBLIC
SAFETY, ESPECIALLY PREVENTING ACCESS BY
MINORS?
PUBLIC SAFETY IS CENTRAL TO THE WSLCB MISSION.
AS EXPECTED BY THE VOTERS, THE RULES WE
CREATED INCLUDE MINIMUMS FOR SECURITY,
PREVENTING MINORS’ ACCESS TO MARIJUANA AND
OTHER PROVISIONS. EDUCATING RETAILERS AND
PREVENTING MINORS ACCESS TO MARIJUANA IS AN
IMPORTANT PART OF OUR ENFORCEMENT WORK
TODAY.
WHAT IS THE DUI PROVISION?
THE INITIATIVE SETS A PER SE DUI LIMIT OF "DELTA­9"
THC LEVELS AT GREATER THAN OR EQUAL TO 5
NANO­GRAMS PER MILLILITER OF BLOOD (5 NG/ML).
STATE AND LOCAL LAW ENFORCEMENT AGENCIES
ARE TASKED WITH ENFORCING THE DUI LIMIT.
CAN I STILL BE DRUG TESTED NOW THAT MARIJUANA
IS LEGAL
THE LAW DOES NOT ADDRESS THE TOPIC OF DRUG
TESTING BUT IT IS OUR UNDERSTANDING THAT
EMPLOYERS MAY STILL CONDUCT DRUG TESTING AT
THEIR DISCRETION.
THE INITIATIVE SAYS I CANNOT CONSUME
MARIJUANA IN PUBLIC. WHAT IS THE DEFINITION OF
“IN PUBLIC?”
THE LAW STATES THAT IT IS UNLAWFUL TO
OPEN/CONSUME A PACKAGE OF MARIJUANA OR
MARIJUANA INFUSED PRODUCT IN VIEW OF THE
GENERAL PUBLIC.
CAN MARIJUANA PURCHASED LEGALLY IN
WASHINGTON BE TRANSPORTED TO OTHER
STATES?
NO. MARIJUANA AND MARIJUANA PRODUCTS ARE TO
BE CONSUMED IN WASHINGTON STATE.