2408 Apple APR MAY 2016 A4 Bleed 5
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AN AUDIENCE WITH THE CONSULTANTS<br />
OH DEAR!<br />
WHAT CAN THE<br />
MATTER BE?<br />
Hosted by Dr. Walter Abelman<br />
10 May <strong>2016</strong>, 10.00am – 11.30am<br />
The Wellington Diagnostics & Outpatients Centre<br />
Roman House, 296 Golders Green Road, London NW11 9PY<br />
GLUE EAR & SPEECH DELAY<br />
ACHES, PAINS & TIREDNESS IN CHILDREN<br />
10.00am<br />
10.30am<br />
10.50am<br />
11.10am<br />
11.30am<br />
Arrival and light refreshments<br />
Glue Ear & Speech Delay Helen Caulfield<br />
Aches, Pains & Tiredness in Children Nathan Hasson<br />
Q&A Session<br />
Finish<br />
To reserve your FREE place, call 020 7483 5978 or email community@twhevents.co.uk<br />
PATIENT UPDATE<br />
Following national publicity surrounding Meningitis B, our vaccination service has seen<br />
unprecedented demand. Whilst we have done all we can to satisfy the need for Meningitis B<br />
vaccinations, we are also mindful of the impact this has had on our service for other patients.<br />
When the sad story broke about a child fatality from Meningitis B, the Bexsero ® vaccine was in short supply as the<br />
manufacturer temporarily withdrew stock from the open market. JDoc365 nevertheless managed to maintain a<br />
regular supply and, as word spread, our telephone lines quickly became overwhelmed with calls from concerned<br />
parents trying to arrange for their children to be vaccinated.<br />
Despite setting up a dedicated line and hiring additional staff to cope with the volume of calls,<br />
some JDoc365 customers were unable to get through before being re- re-directed to our<br />
message service. We are sorry if you were inconvenienced by the temporary disruption this<br />
situation caused, and that you will find our normally excellent reception service is back to its<br />
best the next time you call.<br />
Please be assured that all JDoc365 staff and doctors are working tirelessly to<br />
ensure that our service and care are not compromised in any way.<br />
Thank you for your understanding in this matter.<br />
Colin Gerstein<br />
JDoc365 CEO<br />
<strong>APR</strong>IL/<strong>MAY</strong> <strong>2016</strong> 11