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Great value across<br />

our huge range of<br />

quality products<br />

We are being true to our brand values and personality, driving<br />

hard on bargains and essentials. We are discounting in a<br />

focused and deeper way, shaping our advertising to constantly<br />

show customers our bargain prices and our extensive product<br />

range of essential items in a competitive environment.<br />

Across our categories, we offer some of the world’s leading<br />

consumer brands as well as national and high-quality house<br />

brands. For example, favourites among our customers<br />

include Apple, Philips, Lego, Persil, Huggies, Sistema,<br />

Just Compost and Potting Mix, Harrison and Lane, and<br />

Maison d’Or manchester.<br />

In addition, the recent launch of 2degrees gives our<br />

customers the full range of telecommunications providers,<br />

their products and services.<br />

Core categories<br />

We will continue to support<br />

and drive growth in our<br />

core ‘Head to Toe’ and<br />

‘Home’ categories.<br />

This year in ‘Head to Toe’,<br />

we increased the range<br />

of leading international<br />

and national brands on<br />

offer by introducing Bisley<br />

Workwear, Rose & Thorne<br />

lingerie, Hanes underwear,<br />

and Saben Says jewellery<br />

and accessories. We now<br />

offer a full range of Mambo<br />

fashionwear and Havaianas<br />

footwear too, improving<br />

our range of quality and<br />

on-trend fashion.<br />

WOW<br />

The depth and breadth<br />

of our product offering<br />

at bargain prices is what<br />

our brand stands for. Our<br />

promotional campaigns,<br />

along with the introduction<br />

of our new WOW deals,<br />

Opportunity Buys and<br />

Managers’ Specials,<br />

drive home the bargain<br />

aspect of our offer to our<br />

customers. Simultaneously,<br />

our improved ranges and<br />

availability are ensuring<br />

customers can always trust<br />

us for their essentials.<br />

Growth<br />

opportunity<br />

We have identified a<br />

number of categories where<br />

there’s potential for us to<br />

grow. We see opportunities<br />

in jewellery and health and<br />

beauty products. We are<br />

improving the presentation<br />

of our jewellery counters.<br />

Over the next few years,<br />

we’ll be expanding the<br />

category areas where we<br />

see the most promise.<br />

With the right framework<br />

in place, this can happen<br />

without compromising<br />

the areas where we are<br />

a<strong>lr</strong>eady leading.<br />

Zones<br />

The introduction of ‘Zones’<br />

in-store brings together<br />

consumables and general<br />

merchandise – giving us<br />

a point of difference. For<br />

example, our new Baby<br />

Zone delivers the full baby<br />

offer to customers; they<br />

can get their Huggies along<br />

with a new cot or stroller.<br />

Similarly, we have also<br />

introduced Pet Zone and<br />

Book Zone.<br />

New look<br />

Our new product, price and<br />

promotional framework will<br />

continue to be rolled out in<br />

F12 to drive sales growth.<br />

The recent refresh of<br />

The Warehouse brand<br />

brings a contemporary<br />

look and feel to our<br />

customer communications.<br />

Our new-look mailer,<br />

which now has a wider<br />

distribution base,<br />

marked the<br />

commencement<br />

of the roll-out.<br />

THE WAREHOUSE 14<br />

THE WAREHOUSE 15

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