CALISTHENICS VICTORIA INC
beHTdX
beHTdX
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
GOAL 5.<br />
DELIVER<br />
ORGANISATIONAL<br />
EXCELLENCE<br />
ACTION<br />
LONG TERM TARGET.<br />
A progressive artistic sport that is well governed and managed.<br />
To achieve this Calisthenics Victoria will work towards the following actions and outcomes.<br />
STRATEGY 5.1 ENHANCE STAKEHOLDER PERCEPTION AND UNDERSTANDING OF CVI’S ROLE.<br />
Launch and implement Net Promoter Score.<br />
Conduct an annual stakeholder satisfaction survey.<br />
Implement consultative forums with Coaches, Adjudicators,<br />
Administrators and family members.<br />
ACTION<br />
OUTCOME<br />
Measure of satisfaction with CVI.<br />
Measure of member satisfaction.<br />
Meaningful consultation and feedback.<br />
KPI - A 5% <strong>INC</strong>REASE IN NET PROMOTER SCORE.<br />
STRATEGY 5.2 REVIEW STATE TEAM MODEL TO ENSURE QUALITY AND OPEN PARTICIPATION* FROM 2017.<br />
Recruit and appoint a project based State Team Manager.<br />
Launch a coaching application process to achieve the most<br />
skilful coaching leadership.<br />
OUTCOME<br />
Clear and consistent state team leadership.<br />
Coaching leadership team recruited fairly and transparently.<br />
Review barriers to participation for coaches and<br />
participants.<br />
Clear knowledge of barriers to entry.<br />
Implement a revised State Team model.<br />
A state team model that protects quality, competitiveness and<br />
open participation.<br />
KPI - ATTENDANCE AT ACF NATIONALS 2017 WITH THE MOST SKILFUL <strong>VICTORIA</strong>N PARTICIPANTS AND COACHES.<br />
STRATEGY 5.3 COMPLETE AMALGAMATION WITH VCCA.<br />
ACTION<br />
Develop & agree Coaching Committee Terms of Reference.<br />
Develop and implement a financial, staff and management<br />
amalgamation while retaining a strong coaching voice.<br />
Develop an internal communications plan.<br />
Develop integrated VCCA and CVI visual identity and<br />
communications.<br />
OUTCOME<br />
Clearly defined, mutually agreed terms.<br />
Mutually agreed process and timeline.<br />
Transparency and understanding of process among Coaches.<br />
VCCA is connected to CVI in visual design.<br />
Conduct a survey of coach satisfaction on the<br />
amalgamation.<br />
Increased understanding, learnings and satisfaction levels.<br />
KPI - GREATER THAN 70% COACH SATISFACTION WITH AMALGAMATION BY DECEMBER 2017.<br />
* Open participation means removing, where possible,<br />
barriers to participating in State Team for coaches and<br />
participants e.g. cost, time and workload.<br />
18<br />
19