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Design Forecast 2016

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Gensler <strong>Design</strong> <strong>Forecast</strong> <strong>2016</strong><br />

Work<br />

Workplace <strong>Forecast</strong><br />

Liberated from old constraints,<br />

prepared to go where their talents are<br />

best supported, an urban workforce<br />

will reshape work and its settings.<br />

Making choice and<br />

connection higher<br />

priorities.<br />

As organizations adapt to accommodate<br />

workers’ personal devices, a customer-like<br />

mindset will transform internal business<br />

processes. Faced with this new imperative,<br />

companies will encourage their people to<br />

use these devices to connect to each other<br />

and to their customers and markets. They<br />

will also offer people more options as to<br />

where and how they choose to work.<br />

Engagement<br />

is the new<br />

differentiator.<br />

Rising expectations for engagement among<br />

customers, organizations, and teams will spur<br />

the growth of “open” collaboration spaces<br />

that welcome outsiders, including autonomous<br />

teams. They especially will want to<br />

work across organizational and professional<br />

boundaries, so they will gravitate toward settings<br />

that engage them as full participants<br />

and support their direct interaction.<br />

It’s time to<br />

get serious<br />

about wellness.<br />

New tools will allow people to monitor<br />

not just their personal wellness, but<br />

also the health of their work settings. In<br />

response, organizations—including building<br />

owners and managers—will have to take<br />

wellness seriously. The issue reaches deep<br />

into workplace culture, prompting the<br />

expectation for health-supportive options,<br />

both on-site and in the neighborhood.<br />

A new ethos<br />

gives rise to new<br />

types of space.<br />

The emphasis on making and prototyping,<br />

along with the rise of a project-centered<br />

workforce, will change the nature of<br />

workspace and how it’s provided. Look for the<br />

emergence of just-in-time settings designed<br />

to support the activities of fast-moving,<br />

constantly changing teams. A workforce that’s<br />

detached from organizations will also make<br />

“third places” more important in cities.<br />

Day-to-day work<br />

is blurring time<br />

and space.<br />

Top performers will become experts at<br />

managing states of flow as they shift gears<br />

between complex, work-related problems<br />

and lifestyle pursuits. As everyday habits<br />

change, uniform workplace solutions will go<br />

by the wayside, replaced by a collage of<br />

settings and approaches that help people<br />

transition from mode to mode within dense<br />

marketplaces of spatial variety.<br />

Microsoft Building 17, Redmond, WA<br />

10<br />

11

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