Bitdefender GravityZone InstallationGuide

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Bitdefender GravityZone Installation Guide Publication date 2015.09.25 Copyright© 2015 Bitdefender Legal Notice All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from an authorized representative of Bitdefender. The inclusion of brief quotations in reviews may be possible only with the mention of the quoted source. The content can not be modified in any way. Warning and Disclaimer. This product and its documentation are protected by copyright. The information in this document is provided on an “as is” basis, without warranty. Although every precaution has been taken in the preparation of this document, the authors will not have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this work. This book contains links to third-party Websites that are not under the control of Bitdefender, therefore Bitdefender is not responsible for the content of any linked site. If you access a third-party website listed in this document, you will do so at your own risk. Bitdefender provides these links only as a convenience, and the inclusion of the link does not imply that Bitdefender endorses or accepts any responsibility for the content of the third-party site. Trademarks. Trademark names may appear in this book. All registered and unregistered trademarks in this document are the sole property of their respective owners, and are respectfully acknowledged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
Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v 1. Conventions Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v 1. About GravityZone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.1. GravityZone Security Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1.2. GravityZone Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2.1. Web Console (Control Center) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2.2. Security Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1.2.3. Security Agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2. Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1. Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1.1. Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2.1.2. Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 2.1.3. Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2.1.4. Security Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2.2. Security for Exchange Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2.2.1. Supported Microsoft Exchange Environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2.2.2. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.2.3. Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2.3. GravityZone Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3. Installing Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3.1. License Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3.1.1. Finding a Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3.1.2. Activating a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3.1.3. Checking Current License Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3.2. Installing the Security Server Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3.2.1. Installing Security Server on Hosts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3.3. Installing Protection on Computers and Virtual Machines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 3.3.1. Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 3.3.2. Local Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 3.3.3. Remote Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 3.3.4. Support for On-access Scanning on Linux Virtual Machines . . . . . . . . . . . . . . . . . . . . . . . 37 3.3.5. How Network Discovery Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 3.4. Installing Protection on Exchange Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 3.4.1. Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 3.4.2. Installing Protection on Exchange Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 3.5. Credentials Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 3.5.1. Adding Credentials to the Credentials Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 3.5.2. Deleting Credentials from Credentials Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 4. Integrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 4.1. Integrating with ConnectWise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 4.2. Removing Integrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 5. Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 iii
Page 1: GravityZone INSTALLATION GUIDE
Page 5 and 6: Preface This guide is intended for
Page 7 and 8: 1. ABOUT GRAVITYZONE GravityZone is
Page 9 and 10: 1.2.3. Security Agents To protect y
Page 11 and 12: Active Virus Control For threats th
Page 13 and 14: ● ● Acting as proxy server for
Page 15 and 16: SINGLE ENGINE OS Local Scanning AV
Page 17 and 18: Traffic Usage ● ● Product updat
Page 19 and 20: ● Windows 8 ● Windows 7 ● Win
Page 21 and 22: Mac OS X Operating Systems ● ●
Page 23 and 24: 2.2.2. System Requirements Security
Page 25 and 26: 3. INSTALLING PROTECTION The follow
Page 27 and 28: 2. Click your username in the upper
Page 29 and 30: . Select the network interface. c.
Page 31 and 32: If enabled by the network administr
Page 33 and 34: Creating Installation Packages To c
Page 35 and 36: - Local Scan (with Full Engines) -
Page 37 and 38: 3. Select the installation package
Page 39 and 40: 7. To check that the agent has been
Page 41 and 42: 6. Under Options section, configure
Page 43 and 44: ● If target endpoints communicate
Page 45 and 46: ● ● DazukoFS supports certain k
Page 47 and 48: other domains can be detected if th
Page 49 and 50: 3.4. Installing Protection on Excha
Page 51 and 52: Credentials Manager 1. Enter the us
Page 53 and 54:
5. GETTING HELP 5.1. Using Support
Page 55:
● deliverall -default delivers th
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