Little Book of OneE Cartoons.compressed(11)
Achieve high levels of satisfaction Grow sales through innovating and evolving existing products and services Maximise retention of customers Maximise customer revenues and proÞtability Win new agency partners with acceptable margins Customer
EFFECT/RESULTS Contain overheads and achieve value for money Maintain sustainable growth in both income and throughput Manage our cash effectively Achieve our annual goals to meet stakeholder expectations Financial
- Page 1 and 2: Little Book of OneE
- Page 3 and 4: Like any ambitious business, OneE i
- Page 5 and 6: 2011 2012 2014
- Page 7 and 8: Even though OneE has never offered
- Page 9 and 10: Moreover, by working together, we a
- Page 11 and 12: Our proposition has been refined an
- Page 13 and 14: But to really explain how this work
- Page 15 and 16: Ok, but what do we actually provide
- Page 17 and 18: Our aims and vision Our aim is to b
- Page 20 and 21: How do Professional Advisors and Cl
- Page 22 and 23: How do we communicate? We need to c
- Page 24 and 25: Responsible business OneE is commit
- Page 26 and 27: Our community We are not an island.
- Page 28 and 29: How does everyone fit together? Dom
- Page 30 and 31: Manage resources to meet the needs
Achieve high<br />
levels <strong>of</strong><br />
satisfaction<br />
Grow sales<br />
through<br />
innovating and<br />
evolving existing<br />
products and<br />
services<br />
Maximise<br />
retention <strong>of</strong><br />
customers<br />
Maximise<br />
customer<br />
revenues<br />
and proÞtability<br />
Win new<br />
agency partners<br />
with acceptable<br />
margins<br />
Customer
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