JANUARY

1857_mossialos_intl_profiles_2015_v6 1857_mossialos_intl_profiles_2015_v6

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INDIA Private health insurance: The majority of private expenditures are out-of-pocket payments made mainly at the point of service, and less than 5 percent are financed by voluntary health insurance (VHI). Despite tax exemptions for insurance premiums, only upper-class urban populations are able to afford VHI, which serves as a substitute for government health services. Given India’s expanding middle class, low VHI penetration is surprising. It appears that in the coming years, the private insurance industry, which is still in its infancy, has the potential to expand. What is covered? Services: Covered services, some of which require copayments (see below), include preventive and primary care, diagnostic services, and outpatient and inpatient hospital care. Medications on the essential drug list are free (if and when available), while other prescription drugs are purchased from private pharmacies. Services available through the national health programs are free to all. India has one of the world’s largest publicly financed HIV drug programs, and all drugs and diagnostic services for vector-borne diseases, such as dengue fever and malaria, are free, as are insecticide-treated bed nets for malaria control. Immunizations and maternal and child health (MCH) services are free as well (MOH, 2014). Under the National Rural Health Mission, public health institutions in rural areas are being upgraded to meet the benchmarks for quality laid down by the Indian Public Health Standards (IPHS) (MOH 2013), which specify essential and desirable services that must be available in each type of health care facility. For example, at primary health centers these include outpatient services; emergency care provided mainly by nursing staff; referral and inpatient services; MCH-related services; school health and adolescent health services; care for noncommunicable diseases; basic laboratory services; linkages with secondary care providers and community health centers; basic surgical procedures; and medications on the state essential drug list and those required under national programs. The standards also cover necessary infrastructure and human resources. In practice, however, the availability of staff, equipment, and drugs varies significantly between and within states. Cost-sharing and out-of-pocket spending: Most states have some user charges for outpatient visits, hospital admission, diagnostic and prescription drugs, though there is huge variation in fee policies among the states. More than 70 percent of total health expenditures are financed through user fees, and most out-of-pocket spending is for hospital admissions. Nearly all admission, even to public hospitals, lead to catastrophic health expenditures, and over 63 million people are faced with impoverishment every year because of health care costs. In 2011–12, out-of-pocket spending on health care as a share of total monthly household spending per capita was 6.9 percent in rural areas and 5.5 percent in urban areas (MOH, 2014). Under the National Rural Health Mission, free treatment in public hospitals, as part of the Janani Suraksha Yojana, 1 was extended to maternity, newborn, and infant care and to control of tuberculosis, malaria, and HIV/ AIDS. For all other services, user fees continue to apply, especially for diagnostics and drugs excluded from the state’s essential drug list (MOH, 2014). Safety nets: Safety nets for the poor and other vulnerable groups are provided by a number of governmentfunded health insurance schemes that have been introduced in recent years. These are intended to improve access to hospitals and reduce out-of-pocket payments. Some states finance hospital care through health insurance programs. The RSBY (see above) protects mostly those below the poverty level. 2 Evaluations of such schemes show improved utilization of hospital services (mainly private), especially among the poorest 20 percent of households (MOH, 2014). 1 Janani Suraksha Yojana (JSY) is a safe motherhood intervention under the National Rural Health Mission with the objective of reducing maternal and neonatal mortality through the promotion of institutional delivery among poor pregnant women. 2 Defined as monthly per capita consumption expenditure of INR972 (USD55) in rural areas and INR1,407 (USD79.50) in urban areas. Please note that, throughout this profile, all figures in USD were converted from INR at a rate of INR17.7 per USD, the purchasing power parity conversion rate for GDP in 2014 reported by OECD (2015) for India. The poverty ratio at the all-India level is 29.5 percent (Planning Commission, 2014). 78 The Commonwealth Fund

INDIA Another program, designed to reduce maternal mortality, is Janani Shishu Suraksha Karyakarm, launched in 2011 and currently implemented all over India. It entitles all pregnant women to free delivery, including by caesarean section, in public health institutions. Women receive free food, drugs, and consumables, as well as free diagnostics. Free transportation is also provided. Similar entitlements are available for all sick infants (up to age 1) at public health facilities (MOH, 2015a). How is the delivery system organized and financed? The average number of patients seen by a registered doctor and nurse is 1,212 and 532, respectively (WHO, 2013). This implies an average of 0.7 doctors and 1.1 nurses per 1,000 population, compared with 3.2 and 8.8, respectively, in countries within the Organisation for Economic Co-operation and Development (OECD, 2014). Although India has a much younger population than OECD countries, this acute shortage of providers is a major constraint as India moves toward universal coverage. Health care services are delivered by a complex network of public and private providers, ranging from single doctors to specialty and “super-specialty” tertiary care corporate hospitals. The government health care system is designed as a three-tier structure comprising primary, secondary, and tertiary facilities. Primary care: Facilities at the primary level include: subcenters (SCs), for a population of 3,000 to 5,000; primary health centers (PHCs), for 20,000 to 30,000 people; and community health centers (CHCs), which serve as referral centers for every four PHCs, covering 80,000 to 120,000. Primary health centers (PHCs) are the cornerstone of rural health services, serving as a first “port of call” to a qualified doctor in the public health sector and providing a range of preventive, promotive, and curative health services. On average, they have about six beds for inpatient admission. In 2012, there were 148,366 SCs, 24,049 PHCs, and 4,833 CHCs (CBHI, 2013). Availability of staff in these primary care facilities is a major concern. For example, specialist shortage at CHCs is nearly 70 percent (CBHI, 2013). Primary care doctors working in the public sector are employed by local governments and paid salaries. No registration is required, and patients generally go to the nearest PHC located in their geographical area. There are a number of other staff at PHCs, among them auxiliary nurse-midwives, pharmacists, and lab technicians— all on salary. Normally, there is limited scope for primary care doctors to earn additional income via incentives. Although government doctors in most states are banned from private practice, officials find it is difficult to monitor and take action against offending doctors. In the private sector, an array of services is provided, in both urban and rural areas, by solo practices ranging from unregistered “quacks” to registered medical practitioners to small nursing homes and poly clinics. There are estimates that as much as 40 percent of private care is provided by unqualified providers (MOH, 2014). Patients pay out-of-pocket for the services received. There are no fee schedules. Outpatient specialist care: In government health facilities, salaried, full-time specialists are located at CHCs and district hospitals. Usually, choice is limited in rural areas. These specialists are not permitted to work in private practice in most states. In the private sector, there is a huge choice of specialists, especially in urban areas. Consultation fees vary, as there is no fixed fee schedule, and they operate from their own clinics, hospitals, or poly clinics, or from speciality hospitals. Private specialists are commonly visited by upper- and middle-class urban residents. Administrative mechanisms for direct patient payments to providers: There are no direct payments in public health facilities and most government-sponsored insurance programs. In the private sector, patients usually pay directly out-of-pocket. Only in a small percentage of cases where patients have VHI is payment made up front and claims submitted to the insurer for reimbursement. After-hours care: All PHCs are expected to provide basic emergency services (mainly by nursing staff), and all CHCs are equipped to provide emergency services around-the-clock. Primary care doctors are required to International Profiles of Health Care Systems, 2015 79

INDIA<br />

Private health insurance: The majority of private expenditures are out-of-pocket payments made mainly at the<br />

point of service, and less than 5 percent are financed by voluntary health insurance (VHI). Despite tax<br />

exemptions for insurance premiums, only upper-class urban populations are able to afford VHI, which serves<br />

as a substitute for government health services. Given India’s expanding middle class, low VHI penetration is<br />

surprising. It appears that in the coming years, the private insurance industry, which is still in its infancy, has the<br />

potential to expand.<br />

What is covered?<br />

Services: Covered services, some of which require copayments (see below), include preventive and primary<br />

care, diagnostic services, and outpatient and inpatient hospital care. Medications on the essential drug list are<br />

free (if and when available), while other prescription drugs are purchased from private pharmacies.<br />

Services available through the national health programs are free to all. India has one of the world’s largest<br />

publicly financed HIV drug programs, and all drugs and diagnostic services for vector-borne diseases, such as<br />

dengue fever and malaria, are free, as are insecticide-treated bed nets for malaria control. Immunizations and<br />

maternal and child health (MCH) services are free as well (MOH, 2014).<br />

Under the National Rural Health Mission, public health institutions in rural areas are being upgraded to meet<br />

the benchmarks for quality laid down by the Indian Public Health Standards (IPHS) (MOH 2013), which specify<br />

essential and desirable services that must be available in each type of health care facility. For example, at<br />

primary health centers these include outpatient services; emergency care provided mainly by nursing staff;<br />

referral and inpatient services; MCH-related services; school health and adolescent health services; care for<br />

noncommunicable diseases; basic laboratory services; linkages with secondary care providers and community<br />

health centers; basic surgical procedures; and medications on the state essential drug list and those required<br />

under national programs. The standards also cover necessary infrastructure and human resources. In practice,<br />

however, the availability of staff, equipment, and drugs varies significantly between and within states.<br />

Cost-sharing and out-of-pocket spending: Most states have some user charges for outpatient visits, hospital<br />

admission, diagnostic and prescription drugs, though there is huge variation in fee policies among the states.<br />

More than 70 percent of total health expenditures are financed through user fees, and most out-of-pocket<br />

spending is for hospital admissions. Nearly all admission, even to public hospitals, lead to catastrophic health<br />

expenditures, and over 63 million people are faced with impoverishment every year because of health care<br />

costs. In 2011–12, out-of-pocket spending on health care as a share of total monthly household spending per<br />

capita was 6.9 percent in rural areas and 5.5 percent in urban areas (MOH, 2014).<br />

Under the National Rural Health Mission, free treatment in public hospitals, as part of the Janani Suraksha<br />

Yojana, 1 was extended to maternity, newborn, and infant care and to control of tuberculosis, malaria, and HIV/<br />

AIDS. For all other services, user fees continue to apply, especially for diagnostics and drugs excluded from<br />

the state’s essential drug list (MOH, 2014).<br />

Safety nets: Safety nets for the poor and other vulnerable groups are provided by a number of governmentfunded<br />

health insurance schemes that have been introduced in recent years. These are intended to improve<br />

access to hospitals and reduce out-of-pocket payments. Some states finance hospital care through health<br />

insurance programs. The RSBY (see above) protects mostly those below the poverty level. 2 Evaluations of such<br />

schemes show improved utilization of hospital services (mainly private), especially among the poorest 20<br />

percent of households (MOH, 2014).<br />

1<br />

Janani Suraksha Yojana (JSY) is a safe motherhood intervention under the National Rural Health Mission with the objective<br />

of reducing maternal and neonatal mortality through the promotion of institutional delivery among poor pregnant women.<br />

2<br />

Defined as monthly per capita consumption expenditure of INR972 (USD55) in rural areas and INR1,407 (USD79.50) in<br />

urban areas. Please note that, throughout this profile, all figures in USD were converted from INR at a rate of INR17.7 per<br />

USD, the purchasing power parity conversion rate for GDP in 2014 reported by OECD (2015) for India. The poverty ratio at<br />

the all-India level is 29.5 percent (Planning Commission, 2014).<br />

78<br />

The Commonwealth Fund

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