JANUARY
1857_mossialos_intl_profiles_2015_v6
1857_mossialos_intl_profiles_2015_v6
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DENMARK<br />
A national website (sundhed.dk) supports patient choice (see below). Organized patient groups engage in<br />
policymaking at the national, regional, and municipal levels. A patient ombudsman handles patient complaints<br />
and compensation claims, collects information about errors for systematic learning, and provides information<br />
about treatment abroad.<br />
Aspects of care that are affected by regional benchmarking results, which are published online, include<br />
expenditures for administration; expenditures for support functions (washing and cleaning); organization and<br />
handling of free choice (of private provider); and psychiatry, obesity operations, selected medical treatments,<br />
knee operations, shoulder operations, heat treatment, and back operations (Danske Regioner, 2014c).<br />
What are the major strategies to ensure quality of care?<br />
The Danish Healthcare Quality Programme (DDKM), based on accreditation and a set of accreditation standards,<br />
was in operation at the hospital level through 2015 (DDKM). It is currently being replaced in hospitals with<br />
a new program featuring fewer standards and more emphasis on clinical and local dimensions (due partially<br />
to pressure from the medical profession). The DDKM continues to be rolled out in primary and municipal<br />
health care.<br />
Organization of the Health System in Denmark<br />
Parliament (Folketing)<br />
Ministry for Health and Prevention<br />
General legislation<br />
and guidelines<br />
Danish Health Authority, Danish Patient<br />
Safety Authority, Danish Medicines<br />
Agency, Danish Health Data Agency<br />
Public Health<br />
Medical Officers<br />
Annual global<br />
budget and<br />
some activity<br />
based funding<br />
Annual coordination<br />
agreements<br />
and follow up<br />
Regions (5)<br />
Hospitals<br />
GPs and<br />
practicing<br />
specialists<br />
IKAS: The Danish<br />
Healthcare Quality<br />
Programme<br />
Municipalities (98)<br />
Home care,<br />
prevention,<br />
rehabilitation,<br />
public health<br />
Guidelines and reference programs<br />
Resources, economic and general performance management<br />
Quality and activity performance measurement<br />
Negotiated agreements with performance targets<br />
General surveillance of medical professionals<br />
Accreditation standards and indicators<br />
Source: K. Vrangbaek, University of Copenhagen, 2015.<br />
International Profiles of Health Care Systems, 2015 43