The GSN 2015 Digital Yearbook

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GSN 2015 DIGITAL YEARBOOK OF HOMELAND SECURITY AWARDS RECIPIENTS Physical Security Products and Solutions SERVICES AlliedBarton Security Services 2015 Winner Awards Category: –––––––––––––––––––––––––––––––––––––––– Best Facility Security/Force Protection Service Name of Nominated Product, Service, or Program: –––––––––––––––––––––––––––––––––––––––– AlliedBarton RTD-Denver Security Bike Patrol Reason this entry deserves to win: –––––––––––––––––––––––––––––––––––––––– With more than 150 bus routes, six light rail lines, and many specialty services, Regional Transportation District-Denver is a primary form of transportation for many. In February 2013, AlliedBarton Security Services, the industry’s premier provider of highly trained security personnel, transitioned the account, taking on more than 3800 weekly hours of security services, including armed security officers, fare verification, special event support, exterior patrols, rider assistance and more. AlliedBarton security officers are posted throughout the system’s various locations in Denver and the surrounding counties, 24 hours a day, 365 days a year. Keeping passengers and employees safe, securing critical infrastructure and providing customer service is of the utmost importance to transit agencies like RTD. Because they serve large numbers of people in publicly accessible facilities, public transit agencies have unique security challenges. In addition, security has become a viable solution to a traditional transit facility challenge: graffiti. When RTD was faced with the problem of graffiti along parts of the system, AlliedBarton’s local management suggested developing a bike patrol program to deter this crime. RTD Transit Police Chief Tarbert agreed to pilot the program, and within the month, AlliedBarton worked with Denver Transit to purchase bikes and train security officers on the specifics of bike patrol through their partnership with the local police department. The first few weeks of the pilot proved to be a success, as graffiti crimes dropped 30%, saving the transit system thousands of dollars on graffiti removal. The value of 106
the program was quickly seen by RTD, transit riders and the general public. In addition to addressing the graffiti issue, the bike patrol creates a larger security presence overall. In August 2014, bike officers heard a cry for help along the rail line. They responded to a woman in distress who had slid down an embankment. They were able to provide first aid and call for EMS. Had the bike patrol not been in place, she likely she would not have been heard or found. With the reopening of the Denver Union Station in the summer of 2014, AlliedBarton’s bike patrol services needed to expand. This highlytravelled area is the main hub for entertainment venues, professional sports events and many other tourist destinations and activities. The highly-visible bike patrols are a constant security presence, effective crowd control and pedestrian traffic management resource, and a fast response when foot or vehicle patrols cannot respond. The addition of AlliedBarton’s bike patrol security officers are an effective brand enhancement for RTD and have become a staple in the downtown Denver area and along the transit system. Now at over 4787 hours of security services a week, bike patrols offer RTD a rapid deployment force, able to move quickly and respond to emergencies. The visible presence of well-trained, uniformed AlliedBarton security officers provides a sense of security and safety to transit passengers and employees alike at RTD. The collaborative partnership between AlliedBarton and RTD has created a proactive culture where security services evolve to meet changing needs. Link to Web Page of Nominated Organization: –––––––––––––––––––––––––––––––––––––––– http://www.alliedbarton.com/Industries-Served/ Transportation Link to additional information on product, service or program, with brief description: –––––––––––––––––––––––––––––––––––––––– http://www.alliedbarton.com/Industries-Served/ Transportation Name and organization of nominating contact for this entry, including name, title, organization: –––––––––––––––––––––––––––––––––––––––– Charles Bohnenberger, VP Government Services AlliedBarton Security Services Nominating contact’s office telephone and cell phone: –––––––––––––––––––––––––––––––––––––––– office: (484) 351-1340 cell: (484) 213-6420 Nominating contact’s email address: –––––––––––––––––––––––––––––––––––––––– Charles.bohnenberger@alliedbarton.com katie.killmeyer@alliedbarton.com 107
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The GSN 2015 Digital Yearbook OF Ai
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purchases, Fumai said. And the gove
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TABLE OF CONTENTS 4 6 7 8 12 60 122
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National Programs and Protection Di
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Winners in the 2015 Airport/Seaport
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Link to Web Page of Nominated Organ
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challenges for both civilians and g
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ejected. If the application is appr
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Improving Traveler Safety with Adva
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age the system from any computer. T
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as a standalone device and connecte
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subjected to hundreds of hours of r
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activated on site or remotely. LRAD
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communication. As part of field and
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ange against surface targets, while
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With this exceptional performance,
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ing and analytics, integration of s
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Page 97 and 98: though not the only one. The hundre
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