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Little Book of OneE.compressed

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How do we<br />

communicate?<br />

We need to convey the <strong>OneE</strong> personality<br />

and values in a clear and consistent way,<br />

channelling our expertise across all <strong>of</strong> our<br />

communication channels.<br />

Our audience is smart, so think pr<strong>of</strong>essional<br />

tone. However, we don’t want to come<br />

across as being overly formal or staid.<br />

CREDIBLE EXPERTS / TRUSTED PARTNER<br />

Think authoritative expert, but not arrogant<br />

or overbearing. We listen to pr<strong>of</strong>essional<br />

advisors’ needs and want them to feel that<br />

we’re a seamless extension <strong>of</strong> their team.<br />

INNOVATIVE, FORWARD-THINKERS<br />

Think agile and independent. We don’t stay<br />

with the norm, or follow the pack. We lead<br />

the way.<br />

INTEGRITY<br />

Think honest, approachable and helpful. We<br />

do the right thing.<br />

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