Housing home user guide
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The following pages give you some advice and guidance on:<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Getting started in your new <strong>home</strong><br />
Useful contacts<br />
Reporting a problem<br />
How to get the most from the features of your <strong>home</strong><br />
How to operate the heating and other services provided<br />
How to save money, energy and water in your new <strong>home</strong><br />
What facilities are available in your local neighbourhood<br />
If you have a problem with your <strong>home</strong> and an Engineer calls, please give the<br />
Engineer this Guide, it contains all the Technical Information they will need.<br />
Best wishes for happy times in your new Home<br />
USEFUL CONTACTS:<br />
For tenancy or neighbourhood:<br />
Contact your <strong>Housing</strong> Officer ……………………………. on ………………………………..<br />
For defects and repairs:<br />
Contact Sovereign on 0800 587 2325 or report on-line at www.sovereign.org.uk<br />
In the case of emergencies<br />
This Home User Guide should be left in your <strong>home</strong> if you move.<br />
CONTENTS INDEX – Condensed Tenant Manual & Full Version<br />
outside normal working hours you should contact 0800 587 2325
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