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IQ-Magazine-Issue-15

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CSR:<br />

IS IT YOUR<br />

THING?<br />

Joanna Badcock, Strategic Marketing Manager at<br />

Go Glass, discusses the company’s CSR and why<br />

the concept is fundamental to their business philosophy.<br />

<strong>IQ</strong> business planning<br />

In a business world littered with three letter acronyms, CSR<br />

(corporate social responsibility), is bandied about with great<br />

alacrity. There are numerous definitions; the one that most<br />

fully defines it comes from The European Commission:<br />

‘A concept whereby companies decide voluntarily to<br />

contribute to a better society and a cleaner environment.<br />

A concept whereby companies integrate social and<br />

environmental concerns in their business operations<br />

and in their interaction with their stakeholders on a<br />

voluntary basis.’<br />

Many large corporations write long and in-depth strategies and reports to detail their commitment to their internal and<br />

external stakeholders. At Go Glass, this is very much a fundamental ethos by which we operate and is a core value<br />

throughout the business. We do not believe that it is about just giving a lump sum of money to a designated charity and<br />

patting ourselves on the back.<br />

In common with many others, we have a company charity,<br />

CLIC Sargent, for whom we produce a life-size glass<br />

sculpture every five years. Our design director has created<br />

subjects as diverse as a Ducati motorbike, Lewis Hamilton’s<br />

McLaren F1 car and a long distance runner. The first two<br />

have raised in excess of £8000. The runner, which has<br />

been given the title Pushing the Limits, is presently being<br />

auctioned on our website and bids sit at £2000.<br />

Another of the Directors, Tracy Saunders, has walked<br />

up Snowdon in aid of Limbpower. This was made all the<br />

more remarkable as Tracy lost the lower part of her leg in<br />

a collision with a lorry whilst she was on her way to work<br />

on her bike. This was a very personal challenge for Tracy,<br />

but she felt the need to increase awareness amongst our customers far outweighed the prying questions. Following the<br />

accident, the company developed a strategy to reduce the number of large delivery vehicles coming to its premises.<br />

It is not just raising money that is the heart of this ethos; if we can help the charities,<br />

then we will. When the husband of one the team was cycling 300 miles to Paris for<br />

charity with 19 friends, the cyclists desperately needed a van to transport their bikes for<br />

the return journey. It made total sense to Go Glass to loan and cover the insurance cost.<br />

This was a great help, as it was one less expense for this self-funded charity bike ride.<br />

Due to the very nature of being a glass manufacturing company, there will always<br />

be off-cuts. Rather than disposing of the off-cut mirror, we actively design products<br />

that use them so at to lower the ecological impact of waste. The staff are very much<br />

involved in CSR and understand the company ethos, using their own creative talents<br />

and glass off-cuts to design donated glass awards for local charities. Designing one<br />

such award has now inspired the Production Team to try to win The Accumulator<br />

Challenge for The Arthur Rank Hospice Charity, and everyone at Go Glass is now<br />

busy organising fundraising events over the next few months for the new hospice.<br />

More Information<br />

www.go-glass.co.uk<br />

issue <strong>15</strong> | page 41

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