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IQ-Magazine-Issue-15

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<strong>IQ</strong> business innovation<br />

What<br />

version<br />

James Pinchbeck,<br />

Marketing Partner at<br />

Streets Chartered<br />

Accountants, asks you to<br />

consider your businesses<br />

position in the market<br />

place. Is it state of the art,<br />

or out with the ark?<br />

is your<br />

business?<br />

Whether you have bought or received the latest technology<br />

for Christmas, be it a phone, gaming platform, tablet, TV<br />

or similar, part of the decision to buy it, or want it, will be<br />

because it is the latest or most up to date version. Whether or<br />

not upgrades and new versions really do offer the consumer<br />

more is open to debate, but the technique of introducing a<br />

new version of a product does help many businesses in the<br />

quest for an uplift in sales.<br />

If you are a technology-led business, you will be fully familiar<br />

with the product life cycle and the process for developing and<br />

introducing new products to market. Those in other sectors<br />

however, may be less conversant with such an approach. It<br />

does beg the question of a more traditional business, be they<br />

service or product led, as to how relevant, up to date and<br />

attractive their offering is to customers. Perhaps the simplest<br />

way to tell is to look at whether sales, repeat business and new<br />

enquiries are in decline, and whether you seem to be losing<br />

sales to competitors who are offering something new.<br />

It could be suggested that given the benign nature of many<br />

business markets, there are a significant number of businesses<br />

issue <strong>15</strong> | page 20

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