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IQ-Magazine-Issue-15

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<strong>IQ</strong> business advice<br />

Area Director for SME banking for Lloyds, Steve Elsom, offers advice to<br />

businesses and individuals on how they can take measures to keep data safe.<br />

One of the fastest growing trends across the economy is cyber<br />

crime. Every day, there are around 2,000 attacks worldwide,<br />

costing the global economy an estimated £300bn a year. Yet<br />

more than two thirds of firms say that they feel inadequately<br />

protected against increasingly sophisticated hackers looking<br />

to extort money through blackmail or steal data to sell on the<br />

‘dark web’.<br />

Once dubbed ‘Britain’s Greatest Fraudster’, Tony Sales is<br />

the classic ‘poacher turned gamekeeper’. He now speaks at<br />

conferences around the world on how you can make it more<br />

difficult for the fraudster and, more importantly, how you<br />

need to continually assess your own security processes and<br />

procedures. Speaking on The Business Hub on Star Radio<br />

recently, he stated, “No-one is safe”, commenting that being<br />

more aware of our data security is paramount - for instance,<br />

leaving paperwork laying around with your personal details<br />

on is just what fraudsters are after. “Data is the new cash,”<br />

said Tony, talking about how credit card details are sold for<br />

as little as 50p on the dark web. He says that “ransom ware”<br />

is the new trend; as we have seen recently, there is now a<br />

tendency for fraudsters to confront their victims, threatening<br />

that unless ransom demands are met, they will publicise the<br />

victims’ details on a public site. These could be memberships<br />

of clubs and organisations that victims would not wish to have<br />

made public, or they could be details of payments that are<br />

being made to organisations like political parties and fringe<br />

organisations that might bring potential for embarrassment<br />

and damage to the victims.<br />

So, what can you do to ‘keep safe’? Firstly, protect your data.<br />

Given that in the digital world in which we live, we will send<br />

and receive data 365 days a year…think what data you might<br />

encrypt, so that if your system was hacked, less damage might<br />

potentially be done. Purchase an online protection package<br />

to minimise the threat and enable the more obvious malware<br />

attacks to be repelled.<br />

How often do you open an attachment from an<br />

uncorroborated source? Think about the potential risk this<br />

might create. Another risk is how, through social engineering<br />

i.e. befriending and interacting with you via social media<br />

platforms like Facebook and Twitter, fraudsters can build your<br />

trust in them, then strike.<br />

Lloyds, along with all banks, spends several million each year<br />

in building systems to prevent fraud, supporting victims of<br />

fraud and inevitably losing money to fraud.<br />

issue <strong>15</strong> | page 18

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