13.12.2015 Views

IAG December 2015

IAG December 2015

IAG December 2015

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

inside asian gaming<br />

INDUSTRY PROFILE<br />

Ken Jolly:<br />

35 years in Slots<br />

Insights<br />

Retail Review<br />

december <strong>2015</strong><br />

30 MOP<br />

TECH TALK<br />

The Art of Cash<br />

House<br />

Buying the<br />

Is casino ownership the next step<br />

in Macau junket promoters’ evolution?<br />

www.asgam.com


COVER STORY Contents <strong>December</strong> <strong>2015</strong><br />

Cover Photo:<br />

© He Yujun | Dreamstime.com<br />

6<br />

Buying<br />

the House<br />

Is casino ownership the<br />

next step in Macau junket<br />

promoters’ evolution?<br />

INDUSTRY<br />

PROFILE<br />

14 Ken Jolly<br />

A perennial figure with more than 35 years in the industry under<br />

his belt including over a decade here in Asia, <strong>IAG</strong> gets to know<br />

Ken on a more personal level.<br />

TECH TALK<br />

20 The Art of Cash<br />

Giesecke & Devrient has become one of the most trusted names<br />

in high-volume cash processing for casinos, banks and other<br />

cash-intensive enterprises.<br />

INSIGHTS<br />

24 Retail Review<br />

Formerly an afterthought, the rising Chinese middle class and<br />

its voracious appetite for brands has seen retail emerge as a<br />

crucial aspect of any Asian integrated resort.<br />

CASINO MARKETING<br />

28 A Tipping Point<br />

The gaming industry has a high preponderance of tipped<br />

employees. How can a casino company strategically align its<br />

interests with the interests of its tipped employees?<br />

GAMBLING AND THE LAW<br />

30 Lessons from the Insurance Industry<br />

What can the insurance industry teach us about framing<br />

licensed gaming as just another legal business?<br />

BLAST FROM THE PAST<br />

34 Foreign Affairs<br />

<strong>IAG</strong> revisits the history behind the Wynn/Okada fallout and its<br />

relationship to the Foreign Corrupt Practices Act.<br />

BRIEFS<br />

42 Regional Briefs<br />

44 International Briefs<br />

46 Events Calendar


EDITORIAL<br />

Flick Flicked<br />

Chief Executive Officer<br />

Andrew W Scott<br />

Founder and Adviser<br />

Kareem Jalal<br />

Chief Operating Officer<br />

Michael Mariakis<br />

Chief Marketing Officer<br />

Derrick Tran<br />

Director<br />

João Costeira Varela<br />

Administrator<br />

Cynthia Cheang<br />

Administrative Assistant<br />

Suie Ng<br />

Editor at Large<br />

Muhammad Cohen<br />

Contributors<br />

Muhammad Cohen, Dennis Conrad, Paul Doocey,<br />

Kareem Jalal, I Nelson Rose, Andrew W Scott<br />

Graphic Designer<br />

Rui Gomes<br />

Photography<br />

Dave Aglosolos, Gary Wong, Ike,<br />

James Leong, Wong Kei Cheong<br />

Inside Asian Gaming<br />

is published by<br />

Must Read Publications Ltd<br />

5A FIT Center<br />

Avenida Comercial de Macau<br />

+853 8294 6755<br />

For subscription enquiries, please email subs@asgam.com<br />

For advertising enquiries, please email ads@asgam.com<br />

or call +853 6328 7737<br />

www.asgam.com<br />

ISSN 2070-7681<br />

Inside Asian Gaming<br />

is part of<br />

Some of you many have heard of the infamous Voynich manuscript. Named after Wilfrid<br />

Voynich, a Polish book dealer who purchased it in the early 20th century, the Voynich<br />

manuscript has been radiocarbon dated to the early 15th century and has been described as<br />

the world’s most mysterious book. Why? Because no-one can read it. That’s right, hundreds<br />

of years of analysis by the world’s best code-breakers have yielded nothing but frustration, despite the<br />

book being neatly and clearly handwritten using distinct characters organized into well over 200 pages<br />

of orderly but coded words and paragraphs. The book’s secrets have remained hidden for centuries.<br />

The Voynich manuscript may be a book no-one can read, but right here in Macau we have a<br />

21st century equivalent – a movie no-one can watch! “What movie is that?” I hear you ask. It’s The<br />

Audition, the very movie that itself played a starring role during the opening of Macau Studio City<br />

in late October. Starring Robert De Niro, Leonardo DiCaprio, Martin Scorsese and Brad Pitt, and<br />

produced by Brett Ratner of RatPac Entertainment, the actors were reportedly paid US$13 million<br />

apiece for clocking on for a mere two days – nice work if you can get it.<br />

James Packer is the Co-Chairman of Melco Crown, the company that operates Studio City and<br />

owns 60% of it. In an interview with The Los Angeles Times on Studio City’s opening day, Packer<br />

described The Audition as “the best marketing campaign in the history of the world.” It ought to be,<br />

as the total budget for this 14-minute masterpiece has been widely reported as a whopping US$70<br />

million. It is noteworthy that Ratner and Packer are partners in RatPac Entertainment, and of course<br />

De Niro also owns the world-famous Nobu restaurant and hotel brand that can be found at Melco<br />

Crown’s City of Dreams Manila and Crown Melbourne – the latter of which Packer is the largest<br />

shareholder of. We’re certainly keeping things in the family here.<br />

From what I hear De Niro and his Hollywood buddies had the power to effectively block most<br />

distribution of the film outside China, including on Studio City’s website, if they weren’t happy with it.<br />

They weren’t. And they are not the only ones. Let me quote the one review I was able to find online:<br />

This is not too great of a movie. The actors and Scorsese all play themselves in slightly more<br />

over-the-top versions. The dialogs weren’t really that great and basically it is just what you could<br />

expect: a promo ad for a new casino. Wish this had better dialogs and more interesting action,<br />

but it’s not the case unfortunately and the actors also seem pretty hammy and over the top here.<br />

Not recommended.<br />

Without exception, every person I have spoken to who has had the privilege of seeing The<br />

Audition has described it in less than flattering terms. “Lame” is a word that has come up more than<br />

once. “Boring” is my description. I would not be surprised if De Niro, DiCaprio, Scorsese and Pitt<br />

want to see The Audition buried and forgotten like a Presidential Candidate’s compromising sex tape<br />

from the ’80s. The film is conspicuously absent from Studio City’s website. When we quizzed Studio<br />

City about the availability of the The Audition, we were told, “It is available in all the guest rooms.<br />

There no need to show it around the building as it is available online.” It is true that the movie is<br />

in the rooms at Studio City and also can be viewed in China online (such as on the Chinese video<br />

platform iQiyi) – but this is hardly the major worldwide distribution one would expect for a film from<br />

four members of Hollywood royalty.<br />

The Macau concessionaires have had a very chequered history with the marketing of their product.<br />

Let’s be honest, who needs marketing when your revenue grows from US$6 billion in 2005 to US$45<br />

billion in 2013 – an average year on year growth of 29% for eight consecutive years? Who could blame<br />

the concessionaires for being less-than-polished in the marketing department?<br />

But all that has changed now. The GGR contraction for 2014 was 3% year-on-year and for <strong>2015</strong><br />

we’ve experienced a dramatic 36% contraction year-on-year to date. Then factor in the massively<br />

increased stream of supply that has already begun to come online with Galaxy 2 and Studio City and<br />

will continue for several years to come with Wynn Palace, Parisian, MGM Cotai, Lisboa Palace and<br />

the uber-luxurious (and uber-hyped) Louis XIII. All of a sudden it’s going to be important to spend<br />

on marketing and spend big in this vastly more competitive environment. No company, not even the<br />

multi-billion dollar Studio City, can afford to waste US$70 million.<br />

The Audition is not absolutely worthless. Having DeNiro and company at the Studio City opening<br />

added serious A-list star power. But “the best marketing campaign in the history of the world”? US$70<br />

million worth? Absolutely not.<br />

4<br />

inside www.wgg9.com<br />

asian gaming <strong>December</strong> <strong>2015</strong><br />

Andrew W Scott<br />

We crave your feedback. Please email your comments to admin@asgam.com.


Cover Story<br />

Buying the<br />

house<br />

Is casino ownership the<br />

next step in Macau junket<br />

promoters’ evolution?<br />

By Muhammad Cohen, Editor At Large<br />

Muhammad Cohen also<br />

blogs for Forbes on gaming<br />

throughout Asia and<br />

wrote Hong Kong On Air, a<br />

novel set during the 1997<br />

handover about TV news,<br />

love, betrayal, high finance<br />

and cheap lingerie.<br />

Junket promoters say they’re bearing the brunt of<br />

Macau’s gaming slump. VIP revenue fell 11% last year<br />

and 41% through the first three quarters of this year,<br />

well ahead of Macau’s overall decline. Union Gaming<br />

Securities Asia estimates VIP play now constitutes less<br />

than half of Macau’s gross gaming revenue, factoring in mass tables<br />

moved to VIP to beat the smoking ban, down from 73% in 2011.<br />

Many high rollers have stopped coming to Macau or substantially<br />

cut back on their play amid China’s anti-corruption crackdown and<br />

greater scrutiny of money transfers. Debt repayments to junkets<br />

have slowed and assets securing loans have lost value. The theft<br />

from junket room operator Dore Group in September, after last<br />

year’s US$1.3 billion heist by junket promoter Huang Shan, reminds<br />

investors that junkets pay interest rates as high as 2% a month<br />

precisely because providing capital to VIP rooms is risky. In the wake<br />

of the Dore scandal, Macau authorities are requiring more financial<br />

disclosures by junkets. To rub it all in, Melco Crown opened Studio<br />

City in October without VIP rooms, focused solely on higher margin<br />

mass market play.<br />

Junket promoters have reduced their Macau operations over<br />

the past 18 months and some of the smaller ones have closed<br />

shop. Top five junket Neptune Group, in its annual report released<br />

in September, calls its liquidity position “extremely vulnerable” and<br />

they have contemplated pulling out of Macau. While some analysts<br />

6<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Cover Story<br />

forecast an imminent VIP rebound, Union Gaming’s Grant Govertsen<br />

expects more junket closures, possibly including “one of the major<br />

players … carried out on a stretcher.”<br />

Some junkets have a Plan B – buy all or part of casinos. Jimei<br />

Group has shown the way, long operating Fontana Hot Spring Leisure<br />

Parks in the Philippines plus a Macau casino. Hengsheng Group is<br />

building a hotel in Saipan and has taken steps toward developing<br />

an integrated resort in South Korea. Suncity Group, Macau’s largest<br />

junket promoter, has invested in a Vietnam IR project as a starting<br />

point for larger ambitions.<br />

Suncity Chairman Alvin Chau characterizes casino investment,<br />

as a partner and eventually sole owner, as a natural evolution of<br />

its junket business rather than a reaction to Macau’s woes. “The<br />

reason why we invest in overseas markets is not because of the<br />

bad business conditions in Macau,” Mr Chau says. “VIP business<br />

globalization is a strategy, and a casino hotel chain business is part<br />

of that strategy.” (See more of <strong>IAG</strong>’s interview with Mr Chau on<br />

page 10.)<br />

PROSPEROUS METAMORPHOSIS<br />

“Junkets are going to continue to morph and evolve with the times,<br />

by selling or joint venturing part or all of their business to casino<br />

owners or becoming casino owners themselves,” Macomber<br />

International President Dean Macomber says. “The better junket<br />

owners and operators will not suffer; indeed, they will prosper from<br />

this metamorphosis.”<br />

As China continues opening to the global financial system and<br />

adapting to world standard business practices, the unique role of<br />

junkets for players from the mainland and other Asian markets will<br />

diminish, and casinos will become more willing to take on traditional<br />

Fontana Hot Spring<br />

Tony Tong<br />

junket functions, including player finance, Mr Macomber, a former<br />

CEO of Jimei’s Fontana resort, suggests. “It may take 10 years, 20<br />

years, 50 years and certain pure boutique style junket companies<br />

will still exist, but beside the repercussions of the decrease in VIP<br />

play, even more fundamentally, junkets as middlemen can’t survive<br />

big company corporate ownership, which does not like sharing their<br />

profits with others. This inevitability was put in motion the moment<br />

Macau gaming was opened to large Western and Asian gaming<br />

operators.”<br />

“Junkets don’t want to be the wedding dress,” Pacific Financial<br />

Services founder Tony Tong says, citing the Chinese saying that the<br />

wedding dress gets used on the day of the wedding then is forgotten.<br />

“Sooner or later they lose their customers to casinos.”<br />

Industry insiders say it’s no great leap for junkets that operate VIP<br />

rooms in Macau to run their own casinos. There’s a range of opinions<br />

about junkets’ capital capabilities as investors and whether casino<br />

operation or junket promotion is the more profitable business. Jimei,<br />

Hengsheng and Suncity illustrate different approaches to junkets<br />

becoming casino owners.<br />

“Some junkets have a Plan B – buy all or<br />

part of casinos. Jimei Group has shown<br />

the way, long operating Fontana Hot<br />

Spring Leisure Parks in the Philippines<br />

plus a Macau casino.”<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 7


Cover Story<br />

PHILIPPINE DREAM<br />

Jimei pioneered casino ownership by junkets with Fontana, an<br />

opportunity that followed the US withdrawal from Clark Air Force Base<br />

in 1991. Located about 80 kilometers (50 miles) northwest of Manila,<br />

Clark and surrounding areas and totaling 632 square kilometers (244<br />

square miles), Clark once housed 15,000 US military personnel and<br />

their families. The vast plot was divided into a Philippine military<br />

facility, commercial Clark International Airport and Clark Freeport, a<br />

special economic zone with duty free imports and 5% corporate tax<br />

for qualifying investors, leveraging the airport as a magnet for cargo<br />

and passenger traffic.<br />

In 1998, Fontana’s original investors acquired a 300 hectare plot<br />

including the US base’s officer housing area, laid out like an American<br />

suburb with extensive green areas, a stark contrast to urbanized<br />

Manila or Macau, and just a 10 minute drive from the airport.<br />

Conceived as a membership resort and secured with gated, guarded<br />

entrances, Fontana refurbished former military duplex homes and<br />

built new villas, nearly 500 units in all, offered on an ownership or<br />

timeshare basis. Pagcor, the Philippine casino regulator and operator,<br />

granted Fontana a gaming license “to cater to foreign junket players<br />

and certified club members” in 1999. As a leading Macau junket<br />

promoter, Jimei was already doing business with Philippine casinos.<br />

Fontana chose Jimei to operate the casino, with Pagcor’s consent, in<br />

2004, the year the resort opened. Jimei eventually took control of the<br />

leisure park operation as well.<br />

Fontana has grown into Jimei’s flagship property, open to the<br />

Beating the House<br />

Casinos complain that junkets get the biggest<br />

share of gaming profits. Junket promoters contend casinos and<br />

the government hold the best hands. Inside Asian Gaming asked<br />

University of Macau gaming expert Ricardo Siu to settle the argument.<br />

Using conservative commission estimates <strong>IAG</strong> provided, Dr<br />

Siu’s calculations found that junket promoters collect up to 65%<br />

more of VIP revenue than casinos in four jurisdictions where junket<br />

promoters are or hope to become casino owners. Casinos have<br />

revenue streams beyond VIP play, but the numbers are striking<br />

nevertheless.<br />

Dr Siu finds the carping from both sides in Macau understandable.<br />

“Casino operators and junket promoters may complain because what<br />

they each get here is less than their counterparts get in the other<br />

jurisdictions,” the Associate Professor of Business Economics says.<br />

“The primary reason is that in Macau, the government shares a larger<br />

portion.” Macau’s gaming tax and other levies reach 40%. As tax rates<br />

drop, casinos get more of the gain but<br />

still trail junkets’ percentage.<br />

Those numbers don’t tell the whole<br />

story, junket investor and consultant<br />

Tony Tong says. When junkets prosper,<br />

operators react. “Junket promoters<br />

complain that casinos change the rules,<br />

especially outside Macau,” the founder<br />

of Pacific Financial Services says. “They<br />

raise rents and other charges if they see<br />

junkets making a lot of money. If they’re<br />

jealous, they’ll try to get a bigger piece of<br />

the revenue.” Junkets also face high costs<br />

Dr Ricardo Siu,<br />

University of Macau<br />

for capital and debt collection issues.<br />

What happens on the gaming floor is the<br />

easy part of the junket business.<br />

Who gets what?<br />

Jurisdiction Tax rate Commission<br />

Macau 39% 1.25%<br />

Philippines 15% (1) 1.40%<br />

Vietnam 17% (2) 1.50%<br />

Saipan 0% 1.7% (3)<br />

(1) This rate for VIP. Mass rate is 27%<br />

(2) From 1 Jan 2016 rate is 35% but commissions are deductible making<br />

estimated effective rate 17%<br />

(3) Conservative estimate<br />

Assumptions<br />

1. VIP play is predominantly baccarat<br />

2. VIP play utilizes dead chip program<br />

3. House advantage is 2.9% of dead chip rolling (pair bet is available)<br />

Macau Saipan Vietnam<br />

Philippines<br />

Casino<br />

Casino Junket Government<br />

Macau 16.9% 43.1% 40.0%<br />

Philippines 36.7% 48.3% 15.0%<br />

Vietnam 31.4% 51.7% 16.9%<br />

Saipan 41.4% 58.6% 0.0%<br />

Junket<br />

Government<br />

8<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


<strong>December</strong> <strong>2015</strong> inside asian gaming 9


Cover Story<br />

public as well as members, with a total investment in excess of<br />

US$100 million. There’s a 66 room hotel plus 115 villa and townhouse<br />

rental units, with plans to expand to 1,000 villas plus a high rise hotel<br />

with 2,000 rooms. The water park has theme areas, slides, a wave<br />

pool and lazy river ride. Other activities include sports such as tennis<br />

and basketball, a spa, a dozen F&B options, banquet and meeting<br />

facilities, plus a nine hole par-three golf course. Fontana’s adjacent<br />

golf club has two 18 hole courses designed to appeal to Koreans, the<br />

Philippines’ largest visitor group and a significant resident minority.<br />

Jimei Chairman Jack Lam is an avid golfer and tournaments are a<br />

regular feature.<br />

The casino has about 150 tables and a like number of gaming<br />

machines. Fontana members can bring up to two guests to the casino<br />

but its focus remains on overseas VIPs. Macau junkets besides Jimei<br />

regularly provide players. Gaming taxes are low, so commissions are<br />

well above Macau’s 1.25% cap. Under its license, Fontana pays a 10%<br />

fee to Pagcor on mass gross gaming revenue and 10% on net VIP<br />

win after commissions. Jimei also continues operating as a junket<br />

promoter at other Philippine properties, including Solaire Resort and<br />

Casino in Manila and Fort Ilocandia Resort Hotel on the beach in<br />

northern Luzon.<br />

“Fontana’s success owes more to Dr Lam, his vision as well as<br />

“We are all waiting<br />

for economic recovery<br />

in the mainland”<br />

– Alvin Chau<br />

Suncity Group Chairman Alvin Chau wants to take<br />

Macau’s leading junket promoter to the world, both in VIP rooms<br />

and as a resort investor and owner. In his interview with Inside Asian<br />

Gaming Editor at Large Muhammad Cohen excerpted here, Mr Chau<br />

wouldn’t discuss specifics of Suncity’s investment in Vietnam’s Hoi<br />

An South integrated resort project, but shared his views on the state<br />

of Macau gaming and his vision for Suncity.<br />

<strong>IAG</strong>: How do you see the current junket situation in Macau?<br />

Alvin Chau: I have great confidence since we have 1.3 billion people<br />

in China as the foundation of the market. The junket business in<br />

Macau is currently affected by the economy in mainland China. Every<br />

business has its ups and downs. Because everything has happened<br />

all at once – the slowdown of the Chinese economy as well as the<br />

policy adjustment – the junket business in Macau declined quickly<br />

and people haven’t had time to adapt. I think this is a normal<br />

adjustment for the business. We are all waiting for economic recovery<br />

in the mainland.<br />

<strong>IAG</strong>: Do you think Macau’s market changes are permanent or<br />

temporary? For example, Studio City opened with zero VIP tables.<br />

Could you imagine that happening five years ago?<br />

AC: It’s just a matter of the government’s table distribution – delaying<br />

the distribution of VIP tables until next year. It is known that their<br />

license for VIP rooms hasn’t started. [Macau gaming regulator DICJ did<br />

not respond to <strong>IAG</strong>’s request for clarification or comment on Mr Chau’s<br />

assertion.] I don’t believe a casino hotel can be complete without<br />

VIP tables. Overall, you won’t achieve diversified development by<br />

reducing the number of VIP rooms.<br />

<strong>IAG</strong>: Are you happy to see a resort like Studio City that has a so<br />

many non-gaming attractions as opposed to just building big<br />

casino hotels with restaurants?<br />

AC: Of course I’m happy to see those new entertainment facilities.<br />

This is a business where people are free to determine their own<br />

business development. When the market gets up to a certain size<br />

with more hotels, hotel rooms and tables, competition increases.<br />

People are not satisfied with large gaming revenue only; therefore<br />

diverse products will keep appearing.<br />

<strong>IAG</strong>: Do you think people need to view Macau more as a tourist<br />

destination rather than a gaming destination?<br />

AC: Products in the market will become more diverse. Gaming<br />

revenue will still account for the lion’s share, but the reasons for<br />

visiting Macau will become more varied.<br />

10<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Cover Story<br />

“CNMI is a self-governing US territory of<br />

57,000 in the Pacific, about five hours by<br />

air charter from Shanghai, expected to<br />

welcome 500,000 visitors this year to its<br />

idyllic beaches, with mainland China, Korea<br />

and Japan the largest source markets.”<br />

his reputation and loyal following developed in Macau than to the<br />

Philippines, favorable tax rates and commission rebates and the<br />

leisure facilities themselves,” Dean Macomber says.<br />

Jimei’s ownership of its eponymous Macau casino came about<br />

in 2009 when Mandarin Oriental International sold its 50% stake<br />

in what’s now the Grand Lapa Hotel, next to Sands Macao, to its<br />

partners, Stanley Ho’s STDM and Shun Tak Holdings. They chose<br />

Jimei to operate the gaming area, previously Oriental Casino, under<br />

SJM’s license as a satellite facility. Jimei renovated the casino, which<br />

has about a dozen tables and 60 slots machines, to feel like an elegant<br />

sitting room, fitting the hotel’s grande dame ambiance. There’s<br />

casino access from the hotel and the street. With both Fontana and<br />

Jimei Casino, the junket promoter became an owner in established<br />

gaming destinations where it had extensive experience.<br />

DISTANT BEACHHEAD<br />

For its foray into casino ownership, Hengsheng Group focused<br />

on a new gaming jurisdiction. Investors affiliated with Hengsheng<br />

acquired Hong Kong listed First Natural Foods for HK$400 million<br />

(US$52 million) in November 2013 and renamed it Imperial Pacific<br />

International. Around the same time, associates of the junket group<br />

began efforts to get casino gaming legalized in Saipan, the largest<br />

island in the Commonwealth of Northern Marianas Islands. CNMI is<br />

a self-governing US territory of 57,000 in the Pacific, about five hours<br />

by air charter from Shanghai, expected to welcome 500,000 visitors<br />

this year to its idyllic beaches, with mainland China, Korea and Japan<br />

the largest source markets.<br />

Smaller CNMI islands Tinian and Rota had previously legalized<br />

gaming with limited success: Tinian’s long struggling casino got<br />

raided by US Treasury officials last year, resulting in record fines for<br />

money laundering violations; and Rota’s casino closed within weeks of<br />

Alvin Chau<br />

<strong>IAG</strong>: Do you think people in<br />

China are getting bored with<br />

Macau?<br />

AC: I’m not worried about that,<br />

since there is a huge market in<br />

China. Also the range of products<br />

in the Macau market of the future<br />

will bring in different kinds of<br />

tourists in addition to gamblers.<br />

<strong>IAG</strong>: Does consolidation of the<br />

junket business help Suncity?<br />

AC: It’s an advantage in the short<br />

run, but in the long run, it will<br />

cause damage when investors,<br />

gamblers, visitors or [the gaming]<br />

industry lose confidence in the<br />

junket business.<br />

<strong>IAG</strong>: Suncity is a partner in the Hoi An South integrated resort<br />

project in Vietnam [with Chow Tai Fook Enterprises and<br />

VinaCapital]. What will Suncity’s role be?<br />

AC: Right now we are not in a position to talk about specific projects<br />

in Vietnam. However, we are seeking some other business models.<br />

Our aim is to develop our VIP business worldwide and extend the<br />

existing VIP business in gaming jurisdictions such as Vietnam,<br />

Seoul, Russia, the Philippines or even in Macau. We will gradually<br />

extend our business to the casino hotel segment while, of course, still<br />

running our VIP business.<br />

<strong>IAG</strong>: Is that part of a strategy to change from being a junket<br />

promoter to having ownership in casino projects?<br />

AC: Yes, our future development aim is to move our investments<br />

from junket operations to owning casinos. We don’t want to be<br />

limited to being only a junket promoter. We want to further develop<br />

our assets.<br />

<strong>IAG</strong>: Do you see any disadvantages of being a casino owner?<br />

AC: No.<br />

<strong>IAG</strong>: Obviously, Suncity is interested in other jurisdictions beyond<br />

Vietnam. Are there any particular markets you are looking at?<br />

Would you be interested in operating a casino in Macau if that<br />

opportunity arose?<br />

AC: We want to develop our VIP business worldwide, and if we<br />

operate casinos in the future, we are looking to do something like<br />

boutique type casino hotels but we don’t have specific destinations.<br />

We hope to establish a chain of small-scale casinos mainly in the<br />

Asian region.<br />

<strong>IAG</strong>: If the junket business in Macau wasn’t currently so<br />

depressed, would Suncity still be considering casino ownership?<br />

AC: Actually there is no connection with the downturn of the business<br />

here in Macau. Due to the economic conditions in China, Macau’s<br />

business is in bad shape, and relatively speaking business overseas<br />

is also affected. The reason why we invest in overseas markets is<br />

not because of the bad business conditions in Macau. VIP business<br />

globalization is a strategy and a casino hotel chain business is part<br />

of that strategy.<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 11


Cover Story<br />

“In South Korea, Imperial Pacific<br />

participated in the first round of<br />

competition for two new licenses for<br />

foreigner-only casinos. It was one of four<br />

groups proposing an integrated resort<br />

near the previously approved Caesars<br />

Entertainment/Lippo IR site in Midan<br />

City on Incheon’s Yeongjong Island.”<br />

opening in 2011. Saipan voters twice rejected casinos in referendums.<br />

Nevertheless, CNMI’s legislature legalized Saipan casinos in March<br />

2014. Imperial Pacific subsidiary Best Sunshine International, then<br />

led by former Genting Singapore General Counsel Terence Tay,<br />

moved to secure the license, which requires development of an<br />

integrated resort with a minimum $2 billion investment and 2,000<br />

guest rooms. Even with an annual license fee of $15 million in lieu of<br />

gaming taxes, the lofty investment requirement appeared designed<br />

to dampen interest. Mega Stars, the Hong Kong-based owner of<br />

Tinian’s casino also applied, leading to a spirited competition. Best<br />

Sunshine promised a $3 billion resort and a $30 million community<br />

development fund, including $10 million in direct payments to<br />

Saipan citizens, and won the license.<br />

Even though it had the only hand left in the game, Best Sunshine<br />

raised the ante again in September last year, issuing a $7.1 billion,<br />

five phase development plan encompassing 4,252 hotel rooms, 300<br />

villas, 1,600 gaming tables and 3,500 slot machines at two sites, a<br />

town hotel and a beach resort. To replace Mr Tay, who left shortly<br />

after the license was granted, Imperial Pacific hired Mark Brown,<br />

former president of Sands China and most recently chief operating<br />

officer for NagaWorld in Cambodia, who was tasked with scaling<br />

up junket operations. As Best Sunshine’s president and CEO, Mr<br />

Brown secured a 59,000 square meter site for the town hotel that<br />

will have 50 rooms, 300 tables and 500 machines in its initial phase.<br />

Construction began in July, due for completion late next year.<br />

To prepare gaming floor personnel, CNMI allowed Best Sunshine<br />

to open a training casino in July, 16 months ahead of the projected<br />

hotel opening date, in a shopping mall that caters to tourists.<br />

Dubbed Best Sunshine Live, the temporary casino with capacity for<br />

about 40 tables and 100-plus machines, added VIP operations early<br />

last month, held its grand opening on November 27 and expects<br />

to “commence collaboration with junket operators” this month,<br />

according to Imperial Pacific’s filing with the Hong Kong stock<br />

exchange. (In October, Imperial Pacific dropped its profit share<br />

agreement with Hengsheng, tied to a HK$400 million convertible<br />

loan, but company ownership remains linked to the junket.)<br />

Imperial Pacific continues to search for a site for its larger resort<br />

project. CNMI’s Department of Public Lands last month issued a<br />

Request For Proposals on a 1.61 million square meter (398 acre) site<br />

currently occupied by Mariana Resort and Spa, whose lease expires<br />

April 30, 2018. Mr Brown says Best Sunshine “will be as heavily<br />

involved as we possibly can be” in pursuit of the site. “We are here<br />

on the island and we have proven the type of business and type of<br />

neighbor that we are, so we are not going to sit back and watch<br />

someone else go in for the RFP,” Mr Brown told local media.<br />

Mariana Resort’s owner Kan Pacific, Saipan’s largest remaining<br />

Japanese hotelier, dating to CNMI’s 1980s heyday as a getaway for<br />

Japan’s middle class, has mounted a legal and grassroots campaign<br />

to extend its lease. Kan Pacific lawyers charge the RFP violates lease<br />

terms. Hundreds attended a public rally in support of lease extension.<br />

“We expect robust competition for a parcel of this magnitude,”<br />

Public Lands Secretary Pete Tenorio wrote in a letter to the Saipan<br />

Tribune newspaper. “If Kan Pacific makes the best proposal, we<br />

welcome them to continue to operate Mariana Resort. If not, we<br />

welcome the bidder who proposes the highest and best use for the<br />

entire premises that will generate the most income for the collective<br />

owners of public lands.”<br />

In South Korea, Imperial Pacific participated in the first round of<br />

competition for two new licenses for foreigner-only casinos. It was<br />

one of four groups proposing an integrated resort near the previously<br />

approved Caesars Entertainment/Lippo IR site in Midan City on<br />

Incheon’s Yeongjong Island. Imperial Pacific didn’t indicate whether<br />

it joined the final proposal phase that was scheduled to close late<br />

last month. However, Seoul based KORE Policy and Management<br />

Consulting General Manager Tim Lee says that, days ahead of the<br />

deadline, Imperial Pacific was one of just two groups that made the<br />

$50 million deposit required to submit a proposal. Independent<br />

activist investor and US corporate director Michael Levin, who has<br />

worked in Korea, thinks it’s possible Imperial Pacific’s October<br />

decision to drop its profit share agreement with Hengsheng, tied<br />

to a HK$400 million convertible loan, divorcing it from the junket’s<br />

operations, could be helpful to win licensing approval from Korean<br />

regulators, even though Imperial Pacific’s ownership remains linked<br />

to Hengsheng.<br />

FIRST STEP<br />

Suncity’s first move into casino ownership was announced in<br />

March, as a partner with Chow Tai Fook Enterprises and VinaCapital<br />

in central Vietnam’s Quang Nam province. Genting Group and<br />

VinaCapital originally planned to develop an IR on the site, known as<br />

Hoi An South, but Genting, a 20% partner, pulled out in 2011. Chow<br />

Tai Fook, which owns 10% of STDM and is part of the Destination<br />

12<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Cover Story<br />

Brisbane consortium led by Australia’s Echo Entertainment which<br />

was awarded the Queen’s Wharf IR development project in July,<br />

reportedly has taken a majority stake in the Vietnam project’s revival.<br />

Suncity is believed to have a small piece, in exchange for providing<br />

customers from its database. The proposed IR site is some two hours<br />

by road from the nearest international airport in Danang, which gets<br />

four flights a day from Macau. Danang’s Crowne International Club<br />

regularly receives Macau junket players and is located on the grounds<br />

of a four star beachfront hotel.<br />

Vietnam requires IRs to invest US$4 billion, acceptable in phases.<br />

Hoi An South’s US$500 million first phase, planned to open in 2017<br />

or 2018, is expected to have a casino with 90 tables, a hotel and golf<br />

course. Vietnam permits gaming for foreign passport holders only.<br />

However, the government’s long awaited Casino Decree, expected<br />

imminently for nearly two years, may include some provision for<br />

limited local play.<br />

Looking at the three junket promoters’ initial moves into casino<br />

ownership, some common themes emerge. Most notably, junkets<br />

favor low tax jurisdictions. Saipan has no gaming tax. Clark offers a<br />

discount on the Philippine’s already low rates — 5% for VIP play and<br />

17% for mass market. Vietnam has a nominal tax rate of 30%, rising<br />

to 35% on January 1 accompanied by a corporate tax cut from 22%<br />

to 20%. But it allows commissions to be deducted from revenue, so<br />

Vietnam’s effective tax rate under the new rules will be an estimated<br />

17%. South Korea levies total 14% for foreigner-only casinos. “Lower<br />

taxes mean better rebates and commissions,” Tony Tong says, plus<br />

more profit into the operator’s pocket.<br />

As owners or promoters, junkets favor jurisdictions with liberal<br />

regulatory regimes. “Southeast Asian countries are more open<br />

minded about proxy betting, phone betting and online betting, which<br />

is unavailable in Macau,” Mr Tong says. With live video streaming<br />

from casinos and online gaming licenses available, he estimates offsite<br />

play constitutes 30% of VIP revenue in the Philippines.<br />

Pagcor has evolved as a regulator since 2004, when Jimei got<br />

its license, to the point where Caesars thinks it can have a Manila<br />

casino without risk to its US operations. Jimei has adapted to<br />

changing rules there as well as Macau. In Vietnam and Saipan,<br />

authorities are still creating regulatory regimes, though Saipan is<br />

subject to US federal law.<br />

Like other resort developers, junkets want attractive destinations.<br />

Quang Nam and Saipan have pristine beaches and are near historic<br />

areas including ancient temples in Vietnam and the atomic bomb<br />

launch site in Tinian. Fontana offers an escape from urban drudgery<br />

with greenery, golf and nearby mountains.<br />

Some things don’t seem to matter to junkets moving into<br />

casino ownership. While the Philippine market supports Fontana’s<br />

gaming and non-gaming segments, the newcomers don’t seem<br />

interested in local play. Korea and Vietnam are essentially<br />

foreigner only markets, while Saipan has just 50,000 people.<br />

Again excepting Fontana at Clark, easy commercial air access also<br />

doesn’t seem to be a major consideration. Junkets seem confident<br />

that they have the players and can get them to their destinations<br />

with the right incentives. Increasingly, they’re willing to put their<br />

money on it.<br />

“Vietnam requires IRs to invest US$4 billion, acceptable<br />

in phases. Hoi An South’s US$500 million first phase,<br />

planned to open in 2017 or 2018, is expected to have a<br />

casino with 90 tables, a hotel and golf course.”<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 13


Industry<br />

profile<br />

Ken<br />

Ken Jolly is Executive Vice President<br />

for Shuffle Master and also<br />

represents Scientific Games and<br />

Bally in Asia – but has been in the<br />

slot machine industry working for<br />

a variety of companies all over the<br />

world for over 35 years. A perennial<br />

figure with more than a decade here<br />

in Asia under his belt, <strong>IAG</strong> sat down<br />

with Ken for a chat on the industry<br />

and also get to get to know the man<br />

on a more personal level.<br />

<strong>IAG</strong>: Let’s start at the beginning. Tell us a<br />

little of your history with gaming over the<br />

years.<br />

Ken Jolly: I have truly been very fortunate<br />

in my career and had a global experience in<br />

the gaming industry by working and living in<br />

different regions. My career started 36 years<br />

ago in New South Wales, Australia, involved<br />

in gaming industry technical operations then<br />

sales, followed by business development<br />

and senior management roles. Over the<br />

last 22 years my international market roles<br />

have included the General Manager of New<br />

Zealand, Vice President of Sales, Service and<br />

Marketing in the Americas (North, South<br />

America and Canada), General Manager of<br />

Sales and Marketing for all of Europe and<br />

General Manager of Asia Pacific for another<br />

global publically traded gaming machine and<br />

products supply company.<br />

Before originally joining Shufflemaster<br />

I served as the Executive Vice President<br />

and General Manager for a global Japanese<br />

gaming manufacturer having responsibility<br />

for Australia, Asia, Europe and Africa. After<br />

joining Shufflemaster as a consultant initially<br />

I helped spearhead Shufflemaster’s Asian<br />

business through a period of growth and<br />

market expansion. In late 2013 Shufflemaster<br />

was purchased by Bally Technologies and<br />

then a year later by Scientific Games. During<br />

these periods I have managed the Asian<br />

business as we integrate.<br />

<strong>IAG</strong>: How was the transition from Australia<br />

to Macau for you personally?<br />

KJ: After eight years abroad and living in<br />

New Zealand, USA and London I was asked<br />

to develop and manage the business of my<br />

then employer Aristocrat in Asia. As the<br />

company didn’t have an Asian headquarters<br />

or employees living permanently in Asia<br />

then, I did this from Australia for the first<br />

two years with hundreds of hotel nights and<br />

many flights. When it came time to move to<br />

Macau it was easy as I had experience living<br />

away from Australia and had just spent two<br />

years and many nights here. Macau was just<br />

another place to call home. I found doing<br />

business in Asia similar to the rest of the<br />

world, an honest upfront approach rewards<br />

you similarly.<br />

<strong>IAG</strong>: Any memorable stories from the early<br />

days of Macau?<br />

14<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Industry<br />

profile<br />

“I can remember in the early days before Sands Casino on<br />

Macau Peninsula was built thinking they want to turn this<br />

place into another Las Vegas and wondering how that was<br />

going to happen. Casino construction and experiences in<br />

Macau are now amongst the best in the world — it truly has<br />

been a transformation from a sleepy village.”<br />

KJ: Not so much stories but fond memories<br />

for those of us here 10 years ago, whilst<br />

staying at the then Mandarin Oriental<br />

(now Grand Lapa Hotel) with its nightlife<br />

(Embassy Bar, the only place then everyone<br />

went to meet and socialize) and watching<br />

Sands casino being built during visits to the<br />

hotel swimming pool. I learnt construction<br />

workers in this part of the world can sleep<br />

absolutely anywhere during breaks.<br />

Upon returning home to Australia numerous<br />

times I was asked by friends where I had<br />

been travelling so I had to explain where<br />

Macau was – it was basically unknown then.<br />

I remember landing one evening in Hanoi<br />

(for the first time ever) and finding myself<br />

in a taxi heading to a hotel in the pitch dark<br />

wondering why the car was on a dirt road and<br />

if I would survive past the visit. Of course<br />

the next day I discovered we were taking a<br />

shorter route on a road under construction<br />

that went around the outside of the city. One<br />

time I was going to local Macau Chinese<br />

restaurant and had to walk around inside the<br />

restaurant looking at everyone’s meal and<br />

pointing to what I would like to order. There<br />

were no English menus in those days. There<br />

have been many stories and great times over<br />

the last 11 years in Macau.<br />

<strong>IAG</strong>: In your view, how has Macau changed<br />

over the years?<br />

KJ: I can remember in the early days before<br />

Sands Casino on Macau Peninsula was built<br />

thinking they want to turn this place into<br />

another Las Vegas and wondering how that<br />

was going to happen. Casino construction<br />

and experiences in Macau are now amongst<br />

the best in the world – it truly has been a<br />

transformation from a sleepy village. Another<br />

change – traffic, traffic and more traffic,<br />

Macau is now one big traffic jam. There’s<br />

more variety in restaurants, new apartment<br />

living and more western faces since my early<br />

days. Another big change is international<br />

recognition of where Macau is and the role it<br />

now plays in the Pearl River Delta.<br />

<strong>IAG</strong>: How do you think slots have developed<br />

in the Asian market over the last 10 years?<br />

KJ: Asian slot development has seen Chinese<br />

language, Chinese themes, Chinese proverbs<br />

and Chinese culture being shown and told<br />

on the machines. The Macau slot market<br />

has driven volatility and jackpots causing<br />

manufacturers to offer more range in their<br />

development studios so as to cover Asia.<br />

Choy Sun Doa to 88 Fortunes and the Fa Fa<br />

Fa to Duo Fu Duo Cai links are all products<br />

of this.<br />

The early changes started when I was<br />

at Aristocrat (where previously games<br />

developed and installed in Australia were<br />

brought to Asia), the request came in Asia<br />

asking how we make machines more suited<br />

to Chinese players. Firstly we changed the<br />

credit meter, bet meter and win meter on<br />

the screen to show in Chinese characters<br />

above the English. Additionally the game<br />

feature was translated to Chinese characters<br />

to better explain the game feature in the<br />

top artwork so players knew what to chase.<br />

Machines today are primarily Asian themed<br />

with Chinese characters and language<br />

appearing throughout. Manufactures use<br />

the tools at hand to produce better graphics,<br />

better mathematics and more aesthetically<br />

pleasing cabinets.<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 15


Industry<br />

profile<br />

<strong>IAG</strong>: What do you see as the major<br />

differences in the slots markets of Australia,<br />

the US and Asia?<br />

KJ: The Asian slot market is still small in<br />

terms of world market, less than 100,000<br />

machines. If you look at the North American<br />

market its about 900,000 and Australia<br />

200,000 today. The US market growth was<br />

astonishing over the last 10 years as more<br />

North American states introduced casinos.<br />

Australia has been relatively stagnant in<br />

machine volume growth – it’s mainly a<br />

replacement market and Asia has slow and<br />

steady growth.<br />

TV themes play a large role in the game<br />

themes of slot machines for the US market,<br />

Asia is very much about the Chinese theme<br />

today and games in Australia have stayed fairly<br />

traditional. Some Asian themes have even<br />

carried around the world in popularity, since<br />

every large city in the world has a Chinatown.<br />

Return to player percentages from the game<br />

maths and the additional promotions seem<br />

to be varying in the different markets. Recent<br />

reports from the US generally show higher<br />

house percentage returns.<br />

“The Macau slot market has driven volatility and jackpots causing<br />

manufacturers to offer more range in their development studios<br />

so as to cover Asia. Choy Sun Doa to 88 Fortunes and the Fa Fa Fa<br />

to Duo Fu Duo Cai links are all products of this … Duo Fu Duo Cai<br />

is one of the most outstanding products in this industry I have<br />

seen in my 36 year history.”<br />

<strong>IAG</strong>: There’s been a lot of M&A activity in<br />

the industry in the last few years, including<br />

with Scientific Games. What are your<br />

thoughts on that?<br />

KJ: The M&A is offering opportunities for<br />

companies to become larger industry players<br />

and offer a greater range of products and<br />

services to their valuable clients. Scientific<br />

Games has been one of these allowing<br />

customers to partner in all aspects on their<br />

gaming requirements and to work with the<br />

company to bring products that entertain<br />

their players. It’s exciting to work in a<br />

company with many product lines and which<br />

understands both electronic and live casino<br />

products and environments.<br />

<strong>IAG</strong>: The Duo Fu Duo Cai link has been a<br />

great success in Asia and indeed around<br />

the world. What factors do you feel have<br />

led to this?<br />

KJ: Duo Fu Duo Cai is one of the most<br />

outstanding products in this industry I have<br />

seen in my 36 year history. Great games<br />

and concepts are derived from specialized<br />

teams focusing on good math packages.<br />

Duo Fu Duo Cai is one of the most complex<br />

game math design packages I have seen<br />

in my history in gaming. Volatility has<br />

rewarded players with fun and excitement<br />

on DFDC allowing more winners and greater<br />

16<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Industry<br />

profile<br />

entertainment for casino patrons. Game<br />

design is a real art!<br />

<strong>IAG</strong>: Slots still only account for a small<br />

percentage of GGR in Macau. What needs<br />

to happen for that percentage to go up<br />

substantially?<br />

KJ: Yes, slots are still a small percentage of<br />

GGR in Macau. However it’s been a growing<br />

segment up to recently. I strongly believe that<br />

the segment will have continuous growth<br />

over the many years to come, however<br />

steadily, as further innovation is introduced.<br />

<strong>IAG</strong>: Given the strength of Pachinko in<br />

Japan, what do you think the slot industry<br />

would look like in Japan if say three<br />

medium to large scale IRs were approved<br />

for the country’s major population centers?<br />

KJ: The Japanese market, whilst large in size<br />

by units for Pachinko and Pachislot today,<br />

would be affected with the introduction of<br />

IRs, allowing more traditional slots and table<br />

games. The question today is if and when?<br />

<strong>IAG</strong>: Who do you most admire in the<br />

industry?<br />

KJ: The industry is made up numerous<br />

people on both the operator and vendor side,<br />

some of them great industry legends from<br />

all parts of the globe. It is a dynamic industry<br />

to work in which has giving me a career and<br />

opportunity to work and live all over the<br />

world. I often say “I go to work where people<br />

go to play.” This dynamic casino industry has<br />

some real entrepreneurs! Look at the casino<br />

structures throughout the world.<br />

<strong>IAG</strong>: Are you a gambler yourself? If so, what<br />

do you like to play?<br />

KJ: I have played a little roulette in the<br />

past. I have my own system but doesn’t<br />

every player? It’s fair to say that I’m not<br />

really a gambler but more fascinated in<br />

understanding the games and outcomes that<br />

bring players to play.<br />

<strong>IAG</strong>: What do you like to do in your spare<br />

time?<br />

KJ: I travel extensively for work and on annual<br />

leave which I enjoy however I also enjoy a<br />

quiet time at home particularly on Saturday<br />

evening cooking some dinner and relaxing in<br />

front of the TV. I enjoy dining out to experience<br />

new restaurants and catching up with friends,<br />

some of whom I have made acquaintances<br />

with from my years of living abroad in different<br />

countries. I can often be found at a resort<br />

swimming pool or on a beach in the sun.<br />

<strong>IAG</strong>: Where do you see yourself in five<br />

years?<br />

KJ: When I moved to Asia 11 years ago I was<br />

unsure if I would like it here or not. I enjoy<br />

my time in Macau and recently became a<br />

resident. I’m staying here for now and don’t<br />

see moving any time soon. I do see this<br />

as my base however I would like to spend<br />

some time in island life on white sands and<br />

aqua blue water in the future. I’m a beach,<br />

swimming pool and sun person that enjoys<br />

time on the water.<br />

“I would like to spend some time in island life<br />

on white sands and aqua blue water in the<br />

future. I’m a beach, swimming pool and sun<br />

person that enjoys time on the water.”<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 17


18 inside asian gaming <strong>December</strong> <strong>2015</strong>


<strong>December</strong> <strong>2015</strong> inside asian gaming 19


Tech Talk<br />

The Art of<br />

Cash<br />

Giesecke & Devrient has<br />

become one of the most trusted<br />

names in high-volume cash<br />

processing for casinos, banks<br />

and other cash-intensive<br />

enterprises. It all started<br />

from the company’s passion<br />

for banknotes, fostered<br />

over its 160-year history of<br />

manufacturing them.<br />

Munich-based Giesecke & Devrient is a leader<br />

in large-scale cash-processing technologies,<br />

providing fast, reliable, fully-automated, highsecurity<br />

systems designed to meet the needs of<br />

organizations including central and commercial<br />

banks and cash-transit enterprises as well as casinos.<br />

G&D’s cash-processing technologies are a natural complement<br />

to its other big segments — manufacturing banknotes as well as the<br />

production of substrates and foils. G&D is one of the world’s leading<br />

suppliers of both banknotes and the paper used to print them. It has<br />

printed more than 125 billion banknotes for various currency zones<br />

and exports banknote paper and high-security foil to more than 100<br />

countries. In 2014 alone, it produced 22,500 tons of banknote paper<br />

and 15 million square meters of security foil.<br />

G&D began as a printing business founded in Leipzig, Germany<br />

in 1852 by Hermann Giesecke and Alphonse Devrient, who set out<br />

to establish new technological standards for the banknote printing<br />

industry. Through the acquisition of Papierfabrik Louisenthal in<br />

1964, the company eventually became involved in the production of<br />

banknote paper and security foil.<br />

Earlier this year, Inside Asian Gaming was privileged to attend a<br />

special media event hosted by G&D in Munich that included a tour<br />

of its Louisenthal paper mill and foil plant and a half-day seminar<br />

covering topics ranging from the future of payments to the challenges<br />

of banknote design.<br />

The Louisenthal facility is nestled in the Bavarian countryside<br />

an hour’s drive south of Munich, and it would be putting it mildly<br />

to say security in and out of the building is tight. In contrast to the<br />

impression given by its rustic surroundings, the inside of the plant<br />

is decidedly high-tech, dominated by special-purpose machines<br />

churning out bobbins of security foil and reams of banknote paper in<br />

a multitude of hues for various nations.<br />

20<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Tech Talk<br />

Cash Still King<br />

Banknotes have proven resilient in maintaining their position as the<br />

most secure and flexible means of payment worldwide.<br />

Despite strong growth in the adoption of electronic payments,<br />

G&D expects no fall-off in the demand for banknotes, with banknote<br />

circulation volumes forecast to rise 5% a year for the foreseeable<br />

future. Even in an advanced economy like Germany, more than half of<br />

payments are still made in cash, while globally the figure is about 80%.<br />

“Cash is 100% reliable in times of crisis. It’s in periods of<br />

panic where a solid financial system has to prove itself,” said Ralf<br />

Wintergerst, a G&D board member. “In a crisis situation, the<br />

demand for cash typically rises sharply. The reason for this is trust<br />

in real currency.”<br />

The magic of modern banknotes is that the average person can<br />

quickly distinguish between a genuine and fake one using just their<br />

eyes and hands — it either “feels” real or it doesn’t. Acceptance<br />

by people and machines ultimately determines the success of<br />

banknotes. It’s a testament to the tireless innovation of companies<br />

like G&D that the immediately apparent security features are easily<br />

identifiable yet resistant to counterfeiting. Of course, banknotes also<br />

incorporate further levels of security features that require tools for<br />

verification. There are even concealed security features known only<br />

to central banks.<br />

“It has printed more than 125 billion<br />

banknotes for various currency zones and<br />

exports banknote paper and high-security<br />

foil to more than 100 countries. In 2014<br />

alone, it produced 22,500 tons of banknote<br />

paper and 15 million square meters of<br />

security foil.”<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 21


Tech Talk<br />

“The Louisenthal facility is nestled<br />

in the Bavarian countryside an hour’s<br />

drive south of Munich”<br />

A particularly memorable seminar session – featuring Marc<br />

Mittelstaedt, G&D’s head of banknote design – provided a layer-bylayer<br />

exposition of the creation of a new banknote. As G&D points<br />

out in its promotional literature, banknotes are an expression<br />

of the identity of a nation, serving in a way as calling cards.<br />

The creation of banknotes is therefore a complex art, melding<br />

aesthetics and the latest advances in security technology. To<br />

illustrate the various steps in the process, Mr Mittelstaedt’s team<br />

designed and produced a colorful sample banknote — after the<br />

Bauhaus-style, the influential art school that played an important<br />

role in Western architecture in the 20th century — incorporating<br />

all the latest security features.<br />

The base layer consists of the banknote substrate. Banknote<br />

substrates incorporate several embedded components such as<br />

watermarks, which have been an important security feature for over<br />

100 years, as well as security threads.<br />

Adjusting for differing climactic and circulation conditions across<br />

countries, G&D treats substrates with special coatings before and<br />

after printing to maximize the durability of banknotes within their<br />

given environment, while ensuring the security features are not<br />

compromised in the process.<br />

The next step involves printing of the background using a<br />

simultaneous offset method that makes possible security features<br />

such as see-through registers and intricate, multi-colored designs.<br />

Additional invisible but multicolor luminescent motifs, which appear<br />

under UV light, may also be included.<br />

Then comes a layer of intaglio printing, a technique whereby an<br />

image is engraved into a metallic printing plate, and the incised line<br />

or sunken area holds the ink. This gives banknotes their unique strong<br />

colors and contrasts, the tactile texture and high-quality appearance.<br />

The final stages involve screen printing and numbering. Screen<br />

printing is used to apply layers of newly developed functional<br />

pigments that can produce striking dynamic effects. Furthermore,<br />

the thickness of the coating involved in screen printing produces a<br />

substantial optical brilliance along with a high level of resistance to<br />

wear and tear during circulation.<br />

The all-important sequential serial numbers are added using<br />

letterpress printing. There are various options when it comes to<br />

serial numbers. They can be encrypted or designed to be additionally<br />

machine-readable, using magnetic pigment, for example. In addition<br />

to traditional numbering, G&D has also introduced the laser as a<br />

printing tool, making it possible to integrate the serial number into<br />

the banknote in whole or in part, possibly as a color motif within<br />

the area of the watermark, or a hologram — providing yet another<br />

line of defense against would-be counterfeiters. In the last step of the<br />

cash cycle, banknote processing systems, equipped with high-tech<br />

features such as very sensitive sensors, immediately detect and reject<br />

all counterfeits or banknotes with defects.<br />

22<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


<strong>December</strong> <strong>2015</strong> inside asian gaming 23


Insights<br />

Retail<br />

review<br />

In years gone by retail was an afterthought for an Asian integrated<br />

resort. But with the rising Chinese middle class and its voracious<br />

appetite for brands, retail is as crucial as any other non-gaming<br />

element. How is retail shaping up in Macau’s new normal?<br />

<strong>IAG</strong> recently sat down with Gloria<br />

Siu, Galaxy’s Assistant Vice<br />

President of Retail, for a chat<br />

about how Macau’s retail sector<br />

is faring. While Siu was quick to<br />

clarify her words represented her own<br />

personal point of view rather than her<br />

employer’s, they nevertheless provide<br />

interesting insights to the retail sector.<br />

<strong>IAG</strong>: How is the general level of retail sales<br />

now compared to what it was before the<br />

gaming revenue plunge? Gaming revenue is<br />

down over 30%, is retail the same?<br />

Gloria Siu: With the recent macroeconomic<br />

effects and government policies, in general<br />

retail business has dropped compared<br />

to last year. Unlike gaming, retail is a big<br />

word and has a wide range of components,<br />

including the “luxury”, “affordable” and<br />

“must-buy” product mix. Most of the drop<br />

in gaming has come in the VIP sector. In<br />

such an environment, customers tend to<br />

spend less in luxury, maintain affordable<br />

purchases and increase buying must-buy<br />

products. Also some shops and brands<br />

benefit from differences between Hong<br />

Kong, Macau and China, such as tariff<br />

24<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Insights<br />

differences with duty free goods, quality<br />

assurance differences (think baby products,<br />

healthcare and drugs) and daily price<br />

variation such as with gold.<br />

<strong>IAG</strong>: How have the new openings of Galaxy<br />

phase 2 and Studio City affected retail in<br />

Macau?<br />

GS: The new openings of retail portfolios<br />

offer a wide range of choices to both locals<br />

and tourists. Quite a few international<br />

brands have entered Macau for the first<br />

time. With environmental and political<br />

policy changes, Macau is stepping into a<br />

“new normal”, which means apart from<br />

gaming as the major revenue, non-gaming<br />

sectors such as retail and MICE are playing<br />

more important roles. The increased<br />

diversification is a healthy and positive<br />

direction that Macau is heading in.<br />

<strong>IAG</strong>: Are the tastes of the mainland visitor<br />

maturing compared to a few years ago?<br />

GS: Definitely. The middle class clusters<br />

have been growing rapidly with China’s<br />

booming economy in the past few years<br />

and Chinese people’s brand awareness is<br />

growing. More and more shopping malls<br />

are opening in China with international<br />

brands and Chinese people travel more<br />

to Hong Kong, Macau and destinations<br />

outside China. Visa requirements for<br />

travelling Chinese are relaxing. A few years<br />

ago Chinese people might look for brands<br />

with big logos that are easily recognizable<br />

on the street to show off, but now they<br />

are looking for subtle luxury symbols that<br />

makes them feel different. Things like<br />

luxury designer labels, limited editions<br />

and so on. While there is no doubt the<br />

overall brand awareness of mainland<br />

tourists in Macau is still behind those<br />

from Hong Kong and Macau – especially<br />

with more and more mainland tourists<br />

from second and third tier Chinese cities<br />

entering Macau – catching up the gap<br />

won’t be too far away given all the rapid<br />

changes in China.<br />

<strong>IAG</strong>: There are plenty of high-end offerings<br />

in retail for the VIPs, but what about midrange<br />

for the growing mass floor player?<br />

GS: Types of retail offerings are all about<br />

supply and demand. Usually retail mix<br />

positioning and planning is implemented<br />

and confirmed before retail professionals<br />

approach retail brands to come into the<br />

malls. The whole planning, leasing and<br />

opening process generally takes around<br />

two to four years. Therefore, what you see<br />

now reflects the market demand two to<br />

four years ago, which explains why there<br />

are plenty of high end offerings for VIPs in<br />

the current retail mix at most malls. With<br />

the “new normal” market, I believe the<br />

retail mix will be inclined to become more<br />

affordable. However, the retail mix also<br />

depends on the whole positioning of the<br />

property and its branding. If the property’s<br />

“A few years ago Chinese people might look for brands<br />

with big logos that are easily recognizable on the<br />

street to show off, but now they are looking for subtle<br />

luxury symbols that makes them feel different.”<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 25


Insights<br />

“The three golden rules in retail mall value<br />

are location, location and location.<br />

In Macau? It’s gamers, gamers and gamers!”<br />

branding is still VIP-oriented, the retail mix<br />

will follow. If the retail area is big enough,<br />

it would be ideal to have a full range of<br />

offerings to cover all clusters.<br />

<strong>IAG</strong>: What specific difference are there<br />

doing retail in an IR setting compared to<br />

normal retail say in Hong Kong or Shanghai<br />

for example?<br />

GS: The three golden rules in retail mall<br />

value are location, location and location. In<br />

Macau? It’s gamers, gamers and gamers!<br />

Well, at least it still is right now. In a normal<br />

retail industry, rental income is the major<br />

revenue for a mall, therefore everything is<br />

retail leasing oriented, while in Macau, retail<br />

is a relatively small proportion compared<br />

with gaming, therefore things are more<br />

gaming oriented. It shows in many ways.<br />

The first is mindset, which is not how other<br />

business and operations would help retail,<br />

but how retail would help gaming. Then<br />

there is marketing, in that different target<br />

customers decide different marketing<br />

strategies and promotion and membership<br />

systems. The population and customer<br />

bases are more versatile in Hong Kong<br />

and Shanghai – there’s a bigger pie for<br />

differentiation. Properties in Hong Kong<br />

and Shanghai are normally a mix of office<br />

and retail or residential and retail, where<br />

office workers and residents are regarded<br />

as providing important spending power in<br />

the mall, while in Macau it is mostly IR and<br />

tourist-oriented. Then you have HR factors,<br />

it is more difficult to get retail professionals<br />

and qualified staff in Macau, which limits<br />

some good brands or interesting concepts<br />

from entering Macau. In places like Hong<br />

Kong and Shanghai you can easily find lots<br />

of interesting designer or niche brands –<br />

not so easy to do in Macau!<br />

<strong>IAG</strong>: How are retail space deals<br />

struck between the retailer and the<br />

concessionaire? Typically what’s the mix<br />

between fixed cash monthly rental and<br />

percentage of sales? Has this been changing<br />

over the years?<br />

GS: Normally a typical retail lease has a fixed<br />

rent and a turnover rent, with the retailer<br />

paying whichever is higher each month.<br />

However, every landlord is different and<br />

every deal is different, depending on how you<br />

negotiate and the attitudes of both sides. It<br />

has not changed too much over the years in<br />

the Hong Kong and Macau markets.<br />

<strong>IAG</strong>: We’re hearing Hong Kong is getting a<br />

bad reputation with mainland tourists with<br />

analysts predicting much lower growth<br />

rates in the future. Is this a boon to Macau<br />

retail?<br />

GS: It can be a risk or an opportunity to<br />

Macau. The risk side is that tourists may<br />

choose to come to Hong Kong and Macau<br />

on the same trip. If the number of tourists<br />

entering Hong Kong decreases, it might<br />

affect Macau too. The opportunity side is<br />

that if Macau can offer better hospitality<br />

and customer experiences than Hong Kong,<br />

together with entertainment, gaming and<br />

other elements, Macau might benefit from<br />

the current Hong Kong situation.<br />

<strong>IAG</strong>: Will greater critical mass of retail on<br />

Cotai propel Macau into more of a shopping<br />

destination in the minds of tourists? Could<br />

it help extend the average stay in Macau?<br />

GS: Cotai is becoming the shopping<br />

destination for tourists, although it still<br />

has a lot to improve to catch up with Hong<br />

Kong. I don’t think shopping alone can help<br />

extend the average stay in Macau. Tourists<br />

won’t stay in a city for three days or more<br />

purely for shopping. Instead, if Macau<br />

offers more attractions, entertainment,<br />

resort facilities, F&B and places of interest<br />

combined with shopping, it will significantly<br />

help to extend the average stay.<br />

26<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


WE’RE HIRING A DEPUTY EDITOR<br />

Sick of your current employer?<br />

Looking for a change? Come join our fun-loving dynamic team!<br />

Employer<br />

Position title<br />

Reports to<br />

Salary<br />

Bonus<br />

Medical coverage<br />

Working location<br />

Working hours<br />

Transportation<br />

Public holidays<br />

Annual leave<br />

Sick leave<br />

Telephone<br />

Languages required<br />

Experience<br />

Qualifications<br />

Must Read Publications Limited (incorporated in<br />

Macau), publisher of Inside Asian Gaming.<br />

Deputy Editor – <strong>IAG</strong> and WGM.<br />

Managing Editor – <strong>IAG</strong> and Managing Editor – WGM.<br />

Range of MOP$18,000 to MOP$23,000 dependent<br />

on experience, qualifications and suitability of the<br />

successful candidate.<br />

A very attractive bonus structure is provided.<br />

Basic medical insurance will be provided.<br />

The company has offices located in Central Macau and<br />

Central Taipa. The successful applicant will be able to<br />

work from home when appropriate, but will generally<br />

work from company offices.<br />

Officially Monday to Friday 10:00 to 19:00, but as needed<br />

to achieve the functions of the role. Great flexibility is<br />

offered by the company in relation to working hours.<br />

From home to work and return most days in a chaffeurdriven<br />

luxury company vehicle (no Macau buses to catch!)<br />

All Macau government public and bank holidays.<br />

1.5 annual leave days per full calendar month worked<br />

(18 days per year), taken by mutual consent of the<br />

successful candidate and the company.<br />

up to 8 sick leave days per year.<br />

The company will provide a smart phone and data plan<br />

to be used for company business.<br />

Fluency in oral English and Cantonese and able to write<br />

in English and Chinese.<br />

At least one year of experience in a role involving<br />

journalism and/or professional writing is highly<br />

desirable but not essential.<br />

A tertiary degree in Chinese, English, communications<br />

or journalism is highly desirable but not essential.<br />

Training and mentorship<br />

• As appropriate to the successful candidate, a high level of training<br />

and mentorship will be provided to the successful candidate by the<br />

Managing Editors of WGM and <strong>IAG</strong>.<br />

Essential skills and attributes<br />

• Able to write professional level magazine and website copy.<br />

• Excellent organizational skills.<br />

• Able to work collaboratively and harmoniously with other staff.<br />

• Able to confidently attend press conferences and other events<br />

representing the company at such events and asking appropriate<br />

questions (with guidance and training).<br />

• The ability to work with an extensive contact list of many thousands<br />

of contacts.<br />

• An outgoing personality with the ability to build genuinely warm<br />

relationships over time.<br />

• Basic computer skills: Microsoft Word, PDFs, email, etc.<br />

Desirable skills and attributes<br />

• A basic understanding of casinos and gaming.<br />

• An existing network of contacts amongst Macau local businesses.<br />

• Video production skills.<br />

Duties<br />

• At times publicly represent Inside Asian Gaming and/or WGM.<br />

• Write professional magazine level copy for Inside Asian Gaming and<br />

WGM in one of English and Chinese and create a good quality first<br />

draft translation in the other language.<br />

• Manage and develop relationships to maintain and build the<br />

company’s extensive industry contact list.<br />

• Assist with other operational activities as required, for example with<br />

conferences and events.<br />

• Any other duties as necessary from time to time.<br />

For more information please contact Andrew W Scott at ceo@wgm8.com.<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 27


CASINO<br />

MARKETING<br />

A tipping point<br />

One thing that is very unique to the gaming industry is the high<br />

preponderance of tipped employees. Other service industries have<br />

some tipped employees but in gaming it seems almost everyone<br />

can make tips including, sometimes, managers.<br />

By Dennis Conrad<br />

Dennis Conrad is president<br />

and chief strategist for<br />

Raving Consulting Co, a fullservice<br />

marketing company<br />

specializing in assisting<br />

gaming organizations. He<br />

can be reached at +1 775 329<br />

7864 or by e-mail at dennis@<br />

ravingconsulting.com.<br />

Not many casino companies pay close attention<br />

to this “customer provided wage contribution,”<br />

other than to establish the necessary procedures<br />

and record keeping for it, ensure some fairness to<br />

tip earning opportunities among employees of the<br />

same job classification, and occasionally (usually among casino<br />

dealers who keep their own tips), try to ensure that tipped employees<br />

don’t earn too much and upset the whole wage scale applecart.<br />

Casino companies tend to like, or at least tolerate, such a<br />

pervasive tipping culture because, I suppose, the more a team<br />

member is tipped, the less a casino has to pay in base salary.<br />

Having been a tipped employee at several early jobs in my gaming<br />

career, I’m not sure how I feel about that.<br />

28<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


CASINO<br />

MARKETING<br />

One would think that employees earning tips would contribute to<br />

great casino customer service. However, from my experience, that is<br />

not always the case. Sure, great tipped employees tend to make great<br />

“tokes” (as tips are called in our industry), but too often this “gratuity<br />

culture” leads to only well-tipping casino customers getting great,<br />

friendly service. Perhaps that is human nature.<br />

What I have yet to see in the gaming industry (and what I think is a<br />

great opportunity) is a casino company strategically align its interests<br />

with the interests of its tipped employees – ok, Barona Resort and<br />

Casino in San Diego is the one huge exception.<br />

What exactly do I mean by that? I’ll try to explain and highlight<br />

the huge marketing opportunity that I see with this tipping culture<br />

and then offer some tips (pun intended) on aligning those interests.<br />

The “casino tipping world” and the unique flow of the casino’s<br />

business patterns (most business occurring from Friday night to<br />

Sunday afternoon) creates some interesting tip situations, such as:<br />

Employees working busy times make a lot more in tips than<br />

those working during slower times.<br />

Certain tipped positions (cocktail server, dealer, gourmet room<br />

food server, and so on) make a lot more in tips than most other<br />

tipped positions (cage cashier, guest room attendant, players<br />

club rep, and so forth).<br />

All else being equal (and certainly there are glaring exceptions)<br />

tipped employees serving VIP customers make a lot more than<br />

those tipped employees serving the masses.<br />

Casino employees who are allowed to keep their own tips in their<br />

job role will make a lot more than employees in that same job<br />

role who pool their tips with other employees.<br />

With these “tip realities” in mind, here are some suggestions for<br />

leveraging the casino tip environment to help your business (let HR<br />

figure out how to make it happen):<br />

Always have your best employees, by whatever objective measure<br />

you decide, work the best tip-earning shifts in all tipped positions.<br />

Where tips are pooled, try to find ways to have best employees<br />

keep their own tips instead of contributing them to the pool.<br />

Investigate ways to create career paths across tipped positions in<br />

ascending order of their tipped value (for example players club,<br />

to valet, to dealer, to cocktail server to server in high-limit room).<br />

And don’t tell me it’s impossible!<br />

Find ways to promote tips for your best employees with your<br />

customers. I’ve always felt that there should be a sign at every<br />

blackjack table that said, “We encourage generous tipping for<br />

great service. For anything less, do not feel obligated to tip.”<br />

Quit sweating the great employees who make huge tips in<br />

whatever job role they have (unless they are doing it in an unethical<br />

way). I know a casino that has several slot attendants that make<br />

over US$100,000 a year in salary and tips combined. But they<br />

magnificently serve slot players who, combined, spend several<br />

million dollars a year at that casino. What’s wrong with that?<br />

One acronym for “TIPS” is “To Insure Prompt Service.” I say<br />

use tips to ensure your best people are paid best for providing best<br />

service to your best players. And that is a great marketing result.<br />

Reprinted with permission of Casino Journal.<br />

“One acronym<br />

for ‘TIPS’ is ‘To<br />

Insure Prompt<br />

Service.’ I say,<br />

use tips to ensure<br />

your best people<br />

are paid best for<br />

providing best<br />

service to your<br />

best players.”<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 29


Gambling<br />

and the law<br />

Lessons from<br />

the Insurance Industry<br />

Licensed gaming<br />

is slowly becoming<br />

just another legal<br />

business—which is a<br />

very good thing<br />

By Prof. I. Nelson Rose<br />

Professor I Nelson Rose is<br />

recognized as one of the world’s<br />

leading authorities on gambling<br />

law and is a consultant and<br />

expert witness for governments<br />

and industry. His latest books,<br />

Gaming Law in a Nutshell,<br />

Internet Gaming Law and Gaming<br />

Law: Cases and Materials, are<br />

available through his website,<br />

www.gamblingandthelaw.com.<br />

Many of the strangest<br />

restrictions in the law<br />

arose from centuries of<br />

gambling being seen<br />

by society, or at least by<br />

opinion-leaders and lawmakers, as an activity<br />

that was simply not respectable. Gambling<br />

debts were unenforceable, and courts would<br />

no more allow casinos to advertise than they<br />

would brothels. A gaming license was similar<br />

to James Bond’s “license to kill”: It merely<br />

protected the operator from being prosecuted<br />

for what was otherwise an illegal act.<br />

In the past, other industries struggled<br />

with becoming respectable in the eyes of<br />

the law. This usually took the route of trying<br />

to show they were not forms of gambling,<br />

even if they were. They also knew they had to<br />

come up with arguments on why they were<br />

actually good for society. The best examples<br />

are trading in securities and commodity<br />

futures and insurance.<br />

Insurance is, of course, gambling.<br />

Looking just at the required three<br />

elements, insurance has “prize”, “chance”<br />

and “consideration”. After all, a policy<br />

30<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Gambling<br />

and the law<br />

holder is merely betting a small sum with<br />

the expectation of winning a larger sum if a<br />

certain contingent future event occurs.<br />

Systems similar to modern insurance are<br />

at least 3,500 years old. Shippers, merchants<br />

and financiers developed schemes to share<br />

the risk and spread unexpected losses<br />

caused by pirates and shipwrecks.<br />

Insurance as a separate contract first<br />

developed in Genoa in the 14th century, and<br />

was again focused on marine shipping. The<br />

long history of maritime insurance made<br />

it the least susceptible to being viewed as<br />

merely gambling in more modern times.<br />

The Great Fire of London, in 1666,<br />

appears to have led to the creation of the<br />

first fire insurance.<br />

Insurance probably would have been<br />

ignored by lawmakers if not for two<br />

developments. Owners of fire insurance<br />

policies seemed to be having a few too many<br />

fires. And operators found ways of turning<br />

insurance into pure gambling.<br />

A gambling fever swept England in the<br />

17th and 18th century. As UNLV scholar<br />

David G. Schwartz put it, men would bet on<br />

anything: “on whose grandmother would<br />

live longer or whether a surgeon might<br />

successfully save a particular patient.”<br />

This turned what was merely a way for<br />

merchants to lessen their risks into wideopen<br />

wagering. People would take out life<br />

insurance policies on celebrities. During the<br />

Nine Years’ War of 1688 to 1697, insurers<br />

took wagers on which cities would be the<br />

targets of military action.<br />

Probability theory, on which both<br />

insurance and gambling is based, was<br />

developed in the 17th century at the behest<br />

of professional bettors.<br />

Conventional gambling and insurance<br />

came together with the creation of “lottery<br />

insurance” and “insurance offices.” Lottery<br />

tickets were extraordinarily expensive, at<br />

least £10, more than a year’s wages for<br />

most workers. So, shares in full tickets<br />

were sold for much less, similar to how full<br />

tickets for Spain’s “El Gordo,” which cost<br />

€200, are sold today in half-, quarter- and<br />

smaller slices.<br />

But hustlers figured out how to sell<br />

chances for even less. “Clients” could<br />

“ensure,” for one shilling, that a particular<br />

number would not be drawn from the state<br />

lottery wheel on a particular day. These<br />

“policies” paid £10 if the number was drawn.<br />

Looking just at the required three elements, insurance<br />

has “prize”, “chance” and “consideration”. After all,<br />

a policy holder is merely betting a small sum with<br />

the expectation of winning a larger sum if a certain<br />

contingent future event occurs.<br />

The practice spread to America. Even<br />

today, the illegal numbers racket is often<br />

called “policy.”<br />

Parliament made sporadic efforts over<br />

the years to eliminate lottery insurance. On<br />

April 4, 1792, the House of Commons debated<br />

The Lottery Bill, to help reimburse loyalists<br />

who had suffered during the American<br />

Revolution. The standard arguments were<br />

raised about the evils of gambling, whether<br />

the state should profit from the vices and<br />

weaknesses of its citizens, the dangers of<br />

competition from foreign lotteries, and the<br />

discussion of lotteries as a “voluntary tax.”<br />

But then one Mr Rose (probably no relation)<br />

defended the lottery by declaring “that<br />

the evils complained of formerly existed …<br />

but he had reason to think they existed no<br />

longer. They had not arisen from lotteries<br />

themselves, but from the illegal insurance<br />

offices that had been opened. Those offices<br />

were now put an end to …”<br />

What finally led to a crackdown on<br />

insurance was the unseemliness, and<br />

danger, of people buying life insurance on<br />

well-known strangers.<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 31


Gambling<br />

and the law<br />

Probability theory, on<br />

which both insurance and<br />

gambling is based, was<br />

developed in the 17th<br />

century at the behest of<br />

professional bettors.<br />

The argument that the purchaser of<br />

insurance is actually trying to avoid risk did<br />

not work in this case. Business owners do<br />

not think they have lost bets when they do<br />

not have a fire, any more than when they<br />

hire security guards who never have to<br />

draw their guns. But while a theater has<br />

a business reason for insuring against<br />

the death of its box-office draw, even the<br />

biggest fan does not.<br />

In the US and England, courts and<br />

legislatures developed the “insurable<br />

interest” rule. You cannot take out a life<br />

insurance policy on someone you have no<br />

connection with. That would be too much<br />

like making a bet that another person would<br />

die. Plus, government is afraid that you<br />

might be tempted to do something to try to<br />

increase your chances of winning.<br />

The insurance industry won its battle to<br />

remain legal by showing that true insurance<br />

was different from pure speculation.<br />

This is similar to the arguments that<br />

advocates for Internet poker are making<br />

today. Poker sites would like to have online<br />

casino operators as allies. But they know they<br />

have more chance of winning over religious<br />

conservative Republicans and paternalistic<br />

liberal Democrats if they show that poker is<br />

a game of skill.<br />

Of course it is an easy argument to<br />

make. As noted poker author Richard Sparks<br />

observed: “I’ve been outplayed far too often<br />

on the Internet not to have learned the hard<br />

way that poker is, very sadly, a game in which<br />

skill predominates.”<br />

State lotteries can’t make this argument.<br />

But they were originally sold as ways of helping<br />

education or the elderly. They successfully<br />

shifted their image, to the public, as being<br />

merely another form of entertainment; while<br />

legislators and governors see lotteries as<br />

essential to balancing state budgets.<br />

Insurance eventually overcame its<br />

gambling roots because it was seen as<br />

creating a benefit for the general public, as an<br />

efficient way of spreading and lessening risk.<br />

Still, insurance had to be outlawed<br />

if the sole purpose was merely to make<br />

money by betting. Pure speculation was<br />

not only of questionable morality, but<br />

also considered economically inefficient,<br />

because it did not contribute anything to<br />

the greater society.<br />

Advocates for expanding gaming need<br />

to study history to see how insurance<br />

succeeded. Insurance is, by far, the largest<br />

form of legal gambling. In fact, by some<br />

standards, the insurance industry is the<br />

largest industry in the world.<br />

In the US and England,<br />

courts and legislatures<br />

developed the<br />

“insurable interest”<br />

rule. You cannot take<br />

out a life insurance<br />

policy on someone you<br />

have no connection<br />

with. That would be too<br />

much like making a bet<br />

that another person<br />

would die.<br />

32<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


<strong>December</strong> <strong>2015</strong> inside asian gaming 33


Blast<br />

from the Past<br />

Foreign Affairs<br />

<strong>December</strong> 2012<br />

Exactly three years ago in <strong>December</strong> 2012 <strong>IAG</strong> examined the Wynn vs<br />

Okada feud in light of increased prosecution of US companies engaging<br />

in overseas bribery. Despite a set of circumstances that seemed to be<br />

begging to be investigated, it’s been all quiet on the Eastern Front. We take<br />

a look back at the history behind the falling out of Wynn and Okada and<br />

its relationship to the Foreign Corrupt Practices Act.<br />

The Act’s criminal provisions have swept up more than 170<br />

individuals and entities, foreign and American both, just<br />

in the last dozen or so years—owners, CEOs, presidents,<br />

CFOs, directors, treasurers, general managers, employees,<br />

joint venture partners, trust fund managers, contractors,<br />

translators, even Hollywood producers—mostly in connection with<br />

actual or purported schemes to bribe foreign government officials<br />

to obtain business or secure some kind of commercial or financial<br />

advantage. At least 29 men and women have lost some measure of<br />

their physical freedom as a result of FCPA convictions or guilty pleas.<br />

More than US$3 billion in fines and other monetary penalties have<br />

been exacted. A Louisiana congressman convicted of bribery in a<br />

2009 jury trial that included FCPA charges is doing 13 years. In 2010, a<br />

corporate vice president got 87 months after pleading guilty to paying<br />

bribes to secure maritime contracts in Panama.<br />

And the Act is being enforced more vigorously now than at any<br />

time in its history, something Wynn’s lawyers would not have failed<br />

to note as relations with Mr Okada got uglier, and from the board’s<br />

standpoint increasingly worrisome, over his plans to develop a<br />

resort-scale casino in Manila in competition with his own company.<br />

Or so it’s portrayed in Wynn’s 2012 lawsuit charging the Japanese<br />

billionaire with “breach of fiduciary trust”.<br />

As Justice Department records show, almost half of all<br />

enforcement actions initiated under the FCPA or related statutes<br />

have occurred since Barack Obama took office in 2009—92 to<br />

date—more than under any president going back to Jimmy Carter,<br />

34<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Blast<br />

from the Past<br />

who signed the FCPA into law—more than under the 16 years of the<br />

Bush and Clinton administrations combined.<br />

In the casino industry one hears about the Foreign Corrupt<br />

Practices Act mostly in connection with a tangled history of relations<br />

between Las Vegas Sands and the powers that be in Beijing and<br />

Macau and a cast of assorted middlemen peddling influence in the<br />

shadowy terrain in between, among them, so it’s alleged, a prominent<br />

Macau lawyer who is a member of the territory’s Legislative Assembly.<br />

Most of this was dragged into the light when Steve Jacobs, who<br />

was fired in 2010 as head of the company’s China operations, sued<br />

for wrongful termination. In March 2011, LVS disclosed that it had<br />

been subpoenaed by the Justice Department and the Securities and<br />

Exchange Commission “relating to its compliance with the Foreign<br />

Corrupt Practices Act.”<br />

It is not uncommon for FCPA investigations to begin this way,<br />

with somebody talking out of school. In his March 2012 counterclaim<br />

challenging the forced redemption of his Wynn Resorts stock, Mr<br />

Okada says he was ousted from the corporation for challenging the<br />

authority of Chairman and CEO Steve Wynn, who he claims runs Wynn<br />

Resorts as his “personal fiefdom”. This extended to questions he says<br />

he’d raised about the propriety of a sizable donation the company<br />

pledged in May 2011 to a University of Macau foundation—$135<br />

million in 11 annual installments, the final payment to be made the<br />

year Wynn’s Macau casino concession is due to expire.<br />

Likewise, much of what former FBI Director Louis Freeh would<br />

report from the Philippines in support of Wynn’s breach-of-trust<br />

against Mr Okada appears to derive from information supplied by an<br />

attorney with an axe to grind and relationships with people in high<br />

Sheldon Adelson, who has said he fears<br />

“vilification” as a foe of the Obama<br />

administration, spent 2012 writing enormous<br />

checks to Republican candidates, political<br />

action committees and dark money non-profits<br />

to try to keep Mr Obama from returning to the<br />

White House.<br />

Barrack Obama—stepping up FCPA enforcement<br />

places, including former executives with the Philippines Amusement<br />

and Gaming Corporation (PAGCOR), the government agency that<br />

licenses and regulates the industry. The report, compiled in late<br />

2011 and early 2012, touched at some length on links between local<br />

affiliates of Mr Okada and one Rudolfo “Boysee” Soriano, who had<br />

been a comped guest of Mr Okada’s at Wynn Macau and Wynn Las<br />

Vegas on at least four occasions and is described as a PAGCOR<br />

consultant and confidante of Efraim Genuino, the agency’s former<br />

chairman. Soriano’s name acquired sudden notoriety last month<br />

after Reuters reported that Mr Okada’s Universal Entertainment<br />

Corp. was under investigation by the Nevada Gaming Control Board<br />

and the Philippines Department of Justice in connection with a 2010<br />

transfer of $40 million from the United States to a company in Hong<br />

Kong, $30 million of which found its way to companies controlled by<br />

Mr Soriano. The money was moved through Aruze USA, the Nevadaregistered<br />

entity that held Mr Okada’s Wynn Resorts shares. Aruze<br />

USA is wholly owned by Tokyo-based, JASDAQ-listed Universal,<br />

which is licensed in Nevada as a gaming machine manufacturer<br />

and is 67.9% controlled by an Okada family entity. Mr Okada is the<br />

chairman of Universal and president, secretary and treasurer of Aruze<br />

USA. Reuters reported that at least two former Universal employees<br />

were talking to the FBI in connection with the investigations.<br />

Las Vegas Sands, meanwhile, has marshaled the services of<br />

legal heavyweights Mark Mendelsohn, former head of the Justice<br />

Department’s FCPA unit, and Richard Grime, an FCPA expert in the<br />

White Collar Defense and Corporate Investigations Practice of D.C.-<br />

based O’Melveny and Myers; while Sheldon Adelson, the company’s<br />

famously combative chairman, who has said he fears “vilification”<br />

as an outspoken foe of the Obama administration, spent 2012<br />

writing enormous checks to Republican candidates, political action<br />

committees and dark money non-profits to try to keep Mr Obama<br />

from returning to the White House.<br />

Had he succeeded it’s likely his FCPA worries would be behind<br />

him. As it stands, $150 million or so in direct and indirect campaign<br />

contributions later, his company is also the target of a federal probe<br />

into alleged money-laundering at its Las Vegas casinos. Mr Adelson<br />

was planning to travel to Washington this month, according to a<br />

Huffington Post report, to meet with Republican lawmakers. The<br />

agenda was to include the Foreign Corrupt Practices Act, the Post<br />

said, citing party insiders.<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 35


Blast<br />

from the Past<br />

In January 2011, Wynn’s independent<br />

directors led by former Nevada Gov. Bob Miller<br />

undertook the first of two risk assessments<br />

of the Philippines. Their conclusion was<br />

that corruption is “deeply ingrained” in the<br />

gaming industry there and that newly elected<br />

President Benigno Aquino [pictured here]<br />

wasn’t likely to do much about it.<br />

“It looks like Sheldon is shooting himself in the foot when<br />

it comes to the FCPA,” says a source with ties to the regulatory<br />

authorities in Macau.<br />

For what it’s worth, Mr Wynn is also a major Republican donor.<br />

Similarly outspoken in his dislike for the Obama presidency, he<br />

acknowledged “urging” his 12,000 Las Vegas employees to vote for<br />

Mitt Romney.<br />

Love Gone Sour<br />

In January 2011, Wynn’s independent directors led by former Nevada<br />

Gov. Bob Miller, who chairs the board’s Compliance Committee,<br />

undertook the first of two risk assessments of the Philippines.<br />

Their conclusion was that corruption is “deeply ingrained” in the<br />

gaming industry there and that newly elected President Benigno<br />

Aquino wasn’t likely to do much about it. The<br />

committee also claimed to have evidence leading<br />

to “reasonable suspicion that persons acting on<br />

Okada’s behalf had engaged in improprieties,”<br />

possibly a reference to the allegations currently<br />

swirling around Boysee Soriano.<br />

According to the company’s 2012 lawsuit,<br />

these findings were presented at a board meeting<br />

the following month with Mr Okada present.<br />

Steve Wynn announced at the meeting that<br />

he’d been invited by Mr Okada to meet with Mr<br />

Aquino. The independent directors responded<br />

that “involvement in the Philippines was<br />

inadvisable” and recommended against it. The<br />

meeting with Mr Aquino was canceled. Mr Okada<br />

was “embarrassed and angry”.<br />

The committee’s second investigation,<br />

commissioned that August, went further,<br />

declaring that it had “identified anomalies and<br />

improprieties in Universal/Okada’s dealings in<br />

the Philippines”. The findings included concerns that Mr Okada was<br />

“engaging in acts that would render him unsuitable under Nevada<br />

gaming regulations, and breaching the fiduciary trust duties he owed<br />

Wynn Resorts”.<br />

Sometime around the end of October, Washington, D.C.-based<br />

Freeh, Sporkin & Sullivan was brought in “to examine Mr Okada’s<br />

efforts in connection with the creation of a gaming establishment<br />

… but not quite kingmaker<br />

in the Republic of the Philippines”. Specifically, the board wanted<br />

something definitive on whether Mr Okada “may have breached his<br />

fiduciary duties to Wynn Resorts; engaged in conduct that potentially<br />

could jeopardize the gaming licenses of Wynn Resorts; and/or<br />

violated the Wynn Resorts compliance policy”.<br />

It’s difficult to imagine that Mr Okada couldn’t have known<br />

at this point that his days at the company were numbered, for his<br />

first written request for corporate records relating to the University<br />

of Macau donation was submitted on 2nd November. Three more<br />

requests would follow, on the 17th, the 29th and 12th <strong>December</strong>.<br />

On 11th January of this year, he went into state court in Nevada to<br />

demand the information. He also wanted to see records relating to<br />

the status of his substantial equity holding as a result of the 2009<br />

divorce settlement between Steve and Elaine Wynn, who is also a<br />

director, and records explaining how the company<br />

had spent some $30 million he says he provided<br />

back in 2002 to get the Macau business off the<br />

ground.<br />

It was almost exactly one month later, on<br />

13th February, that the Securities and Exchange<br />

Commission, which jointly enforces the FCPA,<br />

came calling, requesting through its Salt Lake<br />

Regional Office that the company “preserve<br />

information relating to the donation to the<br />

University of Macau, any donations by the<br />

Company to any other educational charitable<br />

institutions … and the Company’s casino or<br />

concession gaming licenses or renewals in<br />

Macau”.<br />

The irony is somewhat striking since, to hear<br />

Wynn tell it, the company’s standing with regard<br />

to the FCPA has been of paramount concern going<br />

back to 2008. That was the year a Philippines<br />

subsidiary of Aruze USA won one of four no-bid<br />

licenses from PAGCOR to develop a resort casino on land reclaimed<br />

from Manila Bay and christened Entertainment City.<br />

Louis Freeh’s background is indicative of just how much this<br />

had come to worry the board. His law partners include two retired<br />

federal judges, one of whom used to head the SEC’s Enforcement<br />

Division. Mr Freeh had been a US attorney and US District judge<br />

prior to joining the Clinton administration in September 1993, where<br />

36<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Blast<br />

from the Past<br />

“I love Kazuo Okada as much as any man that<br />

I’ve ever met in my life,” Steve Wynn once<br />

proclaimed. “And there is hardly anything that<br />

I won’t do for him.”<br />

he would direct the FBI for almost seven years, continuing in the<br />

post for five months more after George W. Bush took office. After<br />

leaving the government he represented Prince Bandar bin Sultan, the<br />

former Saudi ambassador to the US, in the al-Yamameh arms-foroil<br />

scandal involving Europe’s largest defense contractor, UK-based<br />

BAE Systems. In 2010, BAE would forfeit US$400 million in one of<br />

the largest criminal prosecutions in FCPA history. That same year,<br />

as part of the fourth-largest FCPA settlement up to that time, Mr<br />

Freeh was appointed to monitor Daimler AG’s compliance with the<br />

Act after the giant automaker and three subsidiaries agreed to pay<br />

The Foreign Corrupt Practices Act is being<br />

applied more vigorously now than at any time<br />

in its history. Almost half of all enforcement<br />

actions initiated under it have occurred since<br />

Barack Obama took office in 2009, more than<br />

under any president going back to Jimmy<br />

Carter, who signed the FCPA into law, more<br />

than under the 16 years of the Bush and<br />

Clinton administrations combined.<br />

$93.6 million in fines and hand over $91.4 million in profits to settle<br />

alleged violations. In 2011, he served as an independent investigator<br />

for FIFA in the Mohamed bin Hammam bribery scandal.<br />

While the SEC was poring over Mr Okada’s January petition, Mr<br />

Freeh was briefing Wynn’s Compliance Committee on what he’d<br />

learned about the Philippines. His final interview, with Mr Okada and<br />

Mr Okada’s US counsel, took place in Tokyo on 15th February. On the<br />

18th, he gave what Wynn describes as a “detailed presentation” to the<br />

board and provided copies of his final report, which concluded that<br />

Mr Okada’s conduct “constituted prima facie evidence of violations<br />

of the Foreign Corrupt Practices Act”. It was on that day, apparently,<br />

that Wynn issued a 10-year IOU to buy back Aruze USA’s shares,<br />

amounting to a 19.66% stake in the company, at a 30% discount to<br />

their market value at the time. The next day, the company filed its<br />

suit in Nevada District Court in Las Vegas charging the man who had<br />

helped bankroll Wynn’s empire with “breach of fiduciary trust”. Mr<br />

Okada was later booted off the board of Wynn Macau. He is still on<br />

the board of Wynn Resorts, his seat protected by Nevada law unless<br />

the shareholders vote to remove him.<br />

“I love Kazuo Okada as much as any man that I’ve ever met in my<br />

life,” Steve Wynn once proclaimed. “And there is hardly anything that<br />

I won’t do for him.”<br />

Obviously, that stopped at Luzon’s steamy shores.<br />

The “Big Stick”<br />

On 24th February, the Financial Times reported that a lawyer for Wynn<br />

Resorts who had served with the US Attorney’s Office in Los Angeles<br />

had flown to Washington to meet with criminal prosecutors at the<br />

Department of Justice. It was not known at the time if the department<br />

has joined the SEC in looking into the company’s affairs. It is still not<br />

known.<br />

Writing that month in his “White Collar Watch” column in The<br />

New York Times, former Justice Department prosecutor and law<br />

professor Peter J. Henning suggested that Wynn’s suit against<br />

Mr Okada “means the Justice Department and the Securities and<br />

Exchange Commission will be scouring the company’s books for<br />

possible violations, a front that neither side can control.”<br />

“By invoking the specter of overseas bribery, Wynn has effectively<br />

opened itself up to a wide-ranging federal investigation of its dealings<br />

in Macau and elsewhere. Combined with the lawsuit it filed against<br />

Mr Okada, the company most likely will face soaring legal costs over<br />

the next year or two as it deals with the fallout from the dispute.”<br />

Mike Koehler, a law professor with Southern Illinois University<br />

and a blogger on all things FCPA, calls this battle of the billionaires<br />

“one of the strangest instances of FCPA scrutiny one can imagine”.<br />

“The Freeh report puts the DOJ (and perhaps even the SEC given<br />

Okada’s membership on the Wynn Board) in a difficult position.<br />

How can the agencies not investigate the conduct at issue when the<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 37


Blast<br />

from the Past<br />

“By invoking the specter of overseas bribery, Wynn has<br />

effectively opened itself up to a wide-ranging federal<br />

investigation of its dealings in Macau and elsewhere.”<br />

former director of the FBI is terming the conduct ‘prima facie’ FCPA<br />

violations. An analogy would be like calling the fire department to<br />

inform that your house is on the fire, but the fire department fails to<br />

show up.”<br />

The UMAC endowment, which has generated at least four<br />

shareholder lawsuits, is characterized as “suspicious” by Mr Okada,<br />

who cites “its enormous size, the fact that the 10-year term of the<br />

pledge matches precisely the length of the casino license Wynn<br />

Resorts was seeking, and the fact that the lead trustee of the University<br />

of Macau Development Foundation also has a position in the Macau<br />

government which enables him to influence the issuance of gaming<br />

licenses.” Presumably this refers to a prominent local businessman<br />

named Peter Lam Kam Seng, a charter member of the foundation<br />

and a member of the committee that elects Macau’s chief executive.<br />

“I am at a complete loss as to the business justification for the<br />

donation,” Mr Okada said in September in an open letter to Wynn’s<br />

shareholders, “other than that it was an attempt to curry favor with<br />

those that have ultimate authority for issuing gaming licenses.”<br />

He was the only one of the 16 directors to oppose the endowment.<br />

Wynn says that’s not true, that he objected only to its length.<br />

Charitable contributions as such are not prohibited by the Act<br />

as long as they are not used as a “pretense” to cover bribes to<br />

government officials. This distinction was reiterated in fresh guidance<br />

on the Act issued last month by the Justice Department and the SEC.<br />

The guidance gives the example of a Eurasian-based subsidiary<br />

of a US NGO that acceded to a request from an agency of a foreign<br />

government to make a grant to a local financial institution as a<br />

condition for attaining bank status. The company emerged in the<br />

clear, however, in part because it informed the DOJ of the request up<br />

front and because it did its homework by ensuring the money was<br />

transferred to a valid bank account and requiring the institution to<br />

provide audited financial statements along with a written agreement<br />

restricting the use of the funds and a confirmation that none of its<br />

officers were affiliated with the government.<br />

Then there’s the example of pharmaceutical giant Schering-<br />

Plough, which had a subsidiary in Poland that donated money to a<br />

foundation that restores historical landmarks. The foundation was<br />

genuine. Its founder and president, however, was the director of a<br />

government health fund that purchases pharmaceuticals. Worse,<br />

“Internal documents established that the payments were not viewed<br />

as charitable contributions but rather as ‘dues’ the subsidiary was<br />

required to pay for assistance from the government official,” the<br />

November FCPA guidance notes, adding that the payments also<br />

violated Schering’s own policies, which require that charitable giving<br />

“generally should be made to health care institutions and relate to<br />

the practice of medicine”.<br />

Wynn maintains that the UMAC donation “was made following<br />

an extensive analysis which concluded that the gift was made in<br />

accordance with all applicable laws.” No doubt, corporate counsel<br />

has since made note of these “Five Questions to Consider When<br />

Making Charitable Payments in a Foreign Country” from the FCPA<br />

guidance:<br />

What is the purpose of the payment?<br />

Is the payment consistent with the company’s internal<br />

guidelines on charitable giving?<br />

Is the payment at the request of a foreign official?<br />

Is a foreign official associated with the charity and, if so, can<br />

the foreign official make decisions regarding your business<br />

in that country?<br />

Is the payment conditioned upon receiving business or other<br />

benefits?<br />

As for Mr Soriano’s visits to Wynn’s casinos, they were part of<br />

more than $110,000 in room and food and beverage complimentaries<br />

and other courtesies that were extended to current and former<br />

members and associates of PAGCOR and their families at the behest<br />

of Mr Okada and/or his representatives. These sums were all charged<br />

to a courtesy account maintained by the company for Universal and<br />

Aruze USA and funded by deposits from Mr Okada or his affiliates.<br />

In November 2009, the husband of then-Philippines President Gloria<br />

Macapagal Arroyo was comped a week at Wynn Las Vegas at a cost of<br />

more than $4,600. In June 2010, his last month in office, Mr Genuino<br />

was comped $1,870 at Wynn Macau. (The Freeh report claims<br />

Universal also paid expenses related to a trip by the former PAGCOR<br />

chairman to Beijing during the 2008 Olympics.) More than $5,900<br />

was comped in 2010 and 2011 for stays at Wynn Las Vegas and Wynn<br />

Macau by four South Koreans, one of whom was identified at the<br />

time as commissioner of the Incheon Free Economic Zone Authority,<br />

where Mr Okada is also looking to develop a casino. In September<br />

Mr Okada contends in<br />

the Freeh report that<br />

“all his efforts in the<br />

Philippines prior to the<br />

change of presidential<br />

administration in the<br />

summer of 2010 were<br />

undertaken on behalf of<br />

and for the benefit of Steve Wynn and Wynn<br />

Resorts”. The company vehemently denies this.<br />

38<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


Blast<br />

from the Past<br />

2010, two months after Mr Genuino was sacked by President Aquino<br />

on suspicion of corruption, his successor, Cristino L. Naguiat, and<br />

a party that included his wife, their children, the nanny and another<br />

PAGCOR officer and his wife ran up a bill over four days at Wynn<br />

Macau in excess of $50,000.<br />

Mr Okada implies that Wynn was complicit in at least some of this,<br />

contending in the Freeh report that “all his efforts in the Philippines<br />

prior to the change of presidential administration in the summer of<br />

2010 were undertaken on behalf of and for the benefit of Steve Wynn<br />

and Wynn Resorts”. The company vehemently denies this.<br />

The FCPA does not prohibit a “reasonable and bona fide<br />

expenditure, such as travel and lodging expenses, incurred by or<br />

on behalf of a foreign official … directly related to the promotion,<br />

demonstration or explanation of products or services; or the<br />

execution or performance of a contract with a foreign government or<br />

agency thereof.”<br />

What it does prohibit is conduct like that of a California<br />

telecommunications company that was slapped with an enforcement<br />

action for spending several millions of dollars over a period of years<br />

for hundreds of customer trips arranged for the purpose of obtaining<br />

systems contracts in China. These included visits by employees of<br />

state-owned companies to popular US tourist destinations. The trips<br />

were purported to be for “training,” and approximately $670,000<br />

of the expenses was falsely recorded as such. A New Jersey-based<br />

telecom ran into similar trouble over hundreds of trips by Chinese<br />

government officials ostensibly for training and facility inspections<br />

that masked holidays in New York City, Las Vegas, Hawaii, Disney<br />

World, the Grand Canyon and Niagara Falls. The expenses were<br />

either not recorded or falsely listed on the books as “consulting fees,”<br />

the Justice Department says. This included cash that was handed to<br />

some of the officials for spending money.<br />

According to the Freeh report, everyone in Mr Naguiat’s party<br />

received US$5,000 in credit for “shopping and gaming”. This was<br />

granted at the request of Mr Okada’s representatives and charged to<br />

the Universal/Aruze USA account. Another 80,000 Macau patacas<br />

(approximately $10,000) was advanced from the cage and charged<br />

to the Universal/Aruze account for a Chanel bag Mr Naguiat wanted<br />

for his wife.<br />

If it is true, as Wynn’s suit alleges, that Mr Okada’s representatives<br />

Meet the new boss<br />

Cristino L. Naguiat<br />

also wanted the stay to be kept secret and instructed the hotel that<br />

Mr Naguiat would not register as a guest (he would be listed by<br />

VIP Services as “Incognito” followed by his name) that could prove<br />

especially damning from the standpoint of the FCPA. The same goes<br />

for the accusation that they wanted to conceal some of the costs by<br />

laying them off on Wynn Macau. This included accommodations at<br />

the “most expensive” suite at the property, the 7,000-square-foot<br />

Villa. This was refused, according to the Freeh report.<br />

Mr Okada denies any knowledge of or involvement in wrongdoing<br />

at the company.<br />

Wynn likewise maintains that it has followed the law both in letter<br />

and spirit. In August 2011, the month the Compliance Committee<br />

commissioned its second investigation into the Philippines, a notice<br />

was issued to all the members of the board to report in October<br />

for training on the Foreign Corrupt Practices Act. They also were<br />

instructed to review the company’s “Code of Business Ethics” and<br />

“Policy Regarding the Payment to Government Officials” and to<br />

confirm in writing that they had read and understood them. Wynn<br />

says every director signed this “Code of Business Conduct and Ethics<br />

Acknowledgement” save one, Kazuo Okada. He notified the board<br />

that he would attend the FCPA training, the company says, but the<br />

week before it was to start he asked for the training materials to be<br />

translated into Japanese. He also wanted the date of the training<br />

moved. He never attended.<br />

The lawyers at Latham & Watkins, a US-based practice specializing<br />

in international law and regulation, say an effective compliance<br />

program should be able to satisfy at least three basic questions:<br />

Is the program well-designed?<br />

Is it applied in good faith?<br />

Does it work?<br />

Currently, the FCPA does not provide for an affirmative<br />

compliance defense. The US Chamber of Commerce, among others,<br />

believes it should.<br />

So does Mr Koehler. “What you’re dealing with is not the law,” he<br />

says, “but the Justice Department’s and the SEC’s view of the law and<br />

in some cases that view has been rejected by the courts.”<br />

The chamber also wants the Act amended so that “willfulness”<br />

has to be proved for a company to be criminally liable. (Currently,<br />

this applies only to individuals.) They also want limitations on a<br />

company’s liability for the acts of its subsidiaries.<br />

For now, though, good intentions will carry only as much weight<br />

as federal prosecutors choose to accord them.<br />

“It’s the enforcement agencies’ view that’s important,” Mr<br />

Koehler says. “They hold the big stick.”<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 39


40 inside asian gaming <strong>December</strong> <strong>2015</strong>


<strong>December</strong> <strong>2015</strong> inside asian gaming 41


REGIONAL<br />

BRIEFS<br />

Wynn Palace opening delayed<br />

until June 2016<br />

Wynn Resorts Ltd – the parent company of local casino operator<br />

Wynn Macau Ltd – has announced that the opening of its new Cotai<br />

property Wynn Palace has been delayed until June 2016.<br />

Just four months after setting an opening date of 25 March<br />

2016, Wynn Resorts was forced to amend their expectations after<br />

being informed by their general contractor, Leighton Holdings Ltd,<br />

that the project would not be ready in time.<br />

The revised date has officially been set as 25 June 2016.<br />

However, investment analysts have widely predicted there<br />

would likely be no change to the US$4.1 billion construction budget,<br />

nor would the delay have any significant impact to the company’s<br />

bottom line.<br />

“While we are surprised by the announcement, given our<br />

negative view of the impacts of new supply into the current market<br />

climate, we don’t think the three-month delay is entirely meaningful<br />

from a fundamental perspective,” said Deutsche Bank gaming<br />

analyst Carlo Santarelli.<br />

The delay has been blamed on a range of factors including<br />

labor shortages and the Macau government’s tendency to delay<br />

the issuing of necessary permits at various stages of construction<br />

in order to ensure the opening dates of Cotai’s under-construction<br />

properties are staggered.<br />

But Santarelli said it was more likely down to on-site difficulties.<br />

“They have experienced due course construction delays, some<br />

of which stem from the level of the expectation for the quality of the<br />

finishing work,” he said.<br />

Wynn Resorts Chairman Steve Wynn was recently critical of the<br />

Macau government for failing to inform casino operators of how<br />

many new-to-market gaming tables their new properties would be<br />

granted until shortly before opening. Most had previously budgeted<br />

for between 500 to 600 new tables but the two big properties to<br />

open so far – Galaxy Phase II and Studio City – have received just<br />

150 and 250 respectively.<br />

When it finally opens, Wynn Palace will feature a 1,700 room<br />

hotel along with a lake with water displays and a gondola ride.<br />

South Korea’s only locals casino<br />

continues to flourish<br />

The operator of the only casino in South Korea where locals are<br />

allowed to gamble has announced a 12.8% net income increase<br />

year-on-year for the third quarter of <strong>2015</strong>.<br />

In a filing to the Korean Exchange, Kangwon Land Inc reported a<br />

net income of KRW119 billion (US$103 million) in the three months to<br />

September 30. This included an increase in revenue from sales of 5% to<br />

KRW413.5 billion and in operating income of 18.9% to KRW157.9 billion.<br />

The revenue increase was also a significant improvement on the<br />

previous quarter, with revenue up 6.3% and net income up 22.2%.<br />

Daiwa Securities Capital Markets Korea analyst Thomas Y Kwon<br />

predicts Kangwon Land Inc’s profit will continue to grow in the<br />

following months.<br />

“We think the company would likely see solid visitor growth<br />

and gaming demand for slots and mass-table games in the fourth<br />

quarter of <strong>2015</strong> and 2016,” he said in a note.<br />

“We forecast Kangwon Land’s revenues and operating profit<br />

to increase by 9.9% year-on-year and 14.6% year-on-year in 2016<br />

respectively.”<br />

The South Korean government is preparing to issue up to two<br />

new licenses for integrated resorts with casinos that would only be<br />

open to foreign players. The issuing of any license is dependent on<br />

the successful party committing to an investment of at least KRW1<br />

trillion (US$890 million).<br />

It is believed that as many as 34 groups had initially submitted<br />

applications with that number since reduced to nine remaining<br />

contenders battling it out for the two available licenses.<br />

This is despite the fact that the impact of the current economic<br />

climate in China appears to have stretched beyond Macau, with profits<br />

at Korea’s foreigner-only casinos having fallen throughout <strong>2015</strong>.<br />

South Korea currently has a total of 17 operating casinos with 16<br />

of them available only to foreigners.<br />

Kangwon Land casino<br />

Macao Gaming Show to take<br />

next step in 2016<br />

The Macao Gaming Show will return in 2016 ready to move to take<br />

the next step in its evolution following the success of MGS <strong>2015</strong>,<br />

according to the Chairman of organizing body the Macau Gaming<br />

Equipment Manufacturers Association, Mr Jay Chun.<br />

Mr Chun said the third edition of the trade show, which ran<br />

from 17 to 19 November at the Venetian Macao, was “the greatest<br />

platform for MGS to move forward to the next level” after attracting<br />

over 100 exhibitors.<br />

42<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


REGIONAL<br />

BRIEFS<br />

MGS <strong>2015</strong> also saw its floor space expand by 20% on the<br />

previous year to around 12,000 square meters while boasting<br />

representatives from all six of the world’s populated continents.<br />

Mr Chun said, “The Macao Gaming Show has made a significant<br />

step forward. The exhibition has signalled its intent to grow in<br />

numbers and expand in sectors and the positive response from all<br />

the exhibitors and visitors suggests that MGS must continue with<br />

its vision through 2016 and beyond.<br />

“The show saw major innovations on the floor from both the<br />

gaming and entertainment sectors; key product launches across<br />

the board; a strong input from the Macau concessionaires and the<br />

local business community; an increasing overseas contingent; and<br />

notable commitments to sign up for 2016.<br />

“Equally important is the impression MGS and the Macao Tourism<br />

and Culture Summit left on our key partners at the Macau SAR<br />

Government. MGS <strong>2015</strong> proved that Macau can really make its mark<br />

on the international stage through both quality trading opportunities<br />

and ideas and debate that will drive the industry forward.”<br />

“Our task – which starts immediately – is to build on the success<br />

of <strong>2015</strong> and push forward with the show’s development as one of<br />

the world’s ‘must attend’ gaming events.”<br />

MGS has announced that the fourth edition of the show, to take<br />

place from 15 to 17 November 2016, would include a greater focus<br />

on Macau’s growing mass market segment.<br />

Melco-Crown reaches agreement<br />

to amend loan terms<br />

Melco-Crown Entertainment Ltd and its partners have reached an<br />

agreement with lenders to amend the terms of a US$1.4 billion<br />

project loan for its recently opened Studio City integrated resort<br />

in Macau.<br />

Due in January 2018, Melco Crown stated in a filing to the US<br />

Securities and Exchange Commission that it “has received the<br />

requisite lender consent to amend the loan documentation as<br />

proposed by the Studio City borrowing group.<br />

“The amendments … include changing the Studio City project<br />

opening date condition from 400 to 250 tables, consequential<br />

adjustments to the financial covenants, and rescheduling the<br />

commencement of financial covenant testing.”<br />

Melco Crown required consent from more than 50% of lenders,<br />

which include Bank of China Ltd and the Industrial & Commercial<br />

Bank of China Ltd, to be granted the amendment.<br />

Studio City opened its doors on 27 October <strong>2015</strong> with 200 newto-market<br />

gaming tables, with another 50 becoming available for<br />

use from January. It also announced that it would operate with no<br />

VIP tables – opting instead to focus on the growing mass market<br />

segment which provides better margins on its tables.<br />

The decision is also in line with the property’s array of nongaming<br />

attractions which show a clear desire to diversify beyond<br />

the gaming floor. They include a Batman Dark Flight magic motion<br />

ride, Franz Harary’s House of Magic, a 5,000 seat multi-purpose<br />

arena and the Golden Reel – a figure eight Ferris wheel starting 23<br />

stories high.<br />

Macau’s casinos wouldn’t have even contemplated having no<br />

VIP gaming 12 months ago but with the VIP segment continuing<br />

to shrink on the back of the Chinese Central Government’s anticorruption<br />

crackdown, the reliance on high rollers isn’t what it<br />

used to be.<br />

It “should work,” said Union Gaming Securities Asia<br />

analyst Grant Govertsen. “VIP as it stands today is approaching<br />

meaningless as a percentage of profits.”<br />

International Poker Open<br />

spreads its wings<br />

The latest poker tour to try and make its mark in Asia, the<br />

International Poker Open (IPO), held its first-ever Philippines event<br />

in November having previously operated solely in South Korea.<br />

IPO, which is owned by Allwinstar Entertainment based in<br />

Maryland, USA, held its first event in Jeju last <strong>December</strong> and its<br />

second, also in Jeju, in May this year. However, it recently signed<br />

a three-year agreement with Resorts World that will see it run<br />

tournaments in Resorts World properties with Manila the first to<br />

welcome the fledgling tour.<br />

Resorts World has properties in Singapore and the Philippines<br />

while Resorts World Jeju is currently under construction and due to<br />

open in 2017.<br />

IPO is also in talks with Resorts World’s parent company<br />

Genting Group to take the tournament series international. Genting<br />

Group’s casino empire includes multiple locations across the USA,<br />

the UK and the Caribbean among others.<br />

The biggest challenge for IPO will be finding its niche in the<br />

already crowded Asian poker calendar. Tournament poker in the<br />

region has traditionally been dominated by the Asian Poker Tour<br />

(APT) and the Asia Pacific Poker Tour (APPT) while the popular<br />

World Poker Tour (WPT) has also made moves into Asia in recent<br />

years with events in Manila and Sanya.<br />

Nevertheless, the partnership with Resorts World could prove<br />

hugely beneficial in helping IPO gain a foothold – particularly given<br />

the fact that none of its rivals currently has a stop in Singapore.<br />

Poker in Asia has been gradually breaking boundaries in recent<br />

times with Vietnam’s first ever international poker festival, APT<br />

Vietnam, held at Ho Tram Resort Casino in May followed by the<br />

country’s first home grown poker series – the Vietnam Poker Cup<br />

– in August.<br />

IPO3 at Resorts World Manila has a busy seven day schedule<br />

boasting 16 events in its first foray outside South Korea.<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 43


INTERNATIONAL<br />

BRIEFS<br />

Canberra casino announces<br />

stunning 80% revenue rise<br />

Australia’s Canberra Casino, purchased by Tony Fung’s Aquis<br />

Entertainment 12 months ago, saw profits rise by a staggering 80%<br />

year on year in October.<br />

The once ailing casino in the nation’s capital appears to be<br />

enjoying a stunning turnaround under its new ownership, with<br />

October revenue reported at AU$2.4 million – a massive 62% rise<br />

on September profits.<br />

The results come just two months after Aquis Entertainment<br />

announced an ambitious plan to embark on a AU$330 million<br />

redevelopment of the tiny property, which currently houses just 39<br />

gaming tables.<br />

The redevelopment is contingent on the ACT Government lifting<br />

a ban that limits the operation of slot machines to not-for-profit<br />

clubs within the ACT’s borders. Canberra Casino currently has no<br />

slot machines but Aquis is requesting approval for 500 machines<br />

on site which could generate an additional AU$60 million in tax<br />

revenue for the government.<br />

Chief Minister Andrew Barr is said to be considering the proposal.<br />

If approved, the redevelopment would produce the ACT’s first<br />

integrated resort with a new casino, dining, entertainment and retail<br />

options as well as an expanded National Convention Centre covering<br />

3,300 square metres. It would also feature two new hotels including a<br />

100-room five star hotel and a 12-suite six star boutique hotel.<br />

Aquis is already close to securing final approval to build a huge<br />

AU$8 billion integrated resort in the tropical Queensland town of<br />

Cairns, where they are pushing to have 1,500 slot machines allowed<br />

on premises.<br />

The Cairns development would employ up to 16,000 staff and<br />

include an incredible 7,500 hotel rooms, two separate casinos, a<br />

golf course and an artificial lagoon.<br />

Aquis has claimed that a redeveloped Canberra Casino would<br />

attract around 750,000 visitors per year and tap into the lucrative<br />

Chinese high roller market however ClubsACT has disputed the figure.<br />

Ruffin purchased Treasure Island from MGM in 2009 for<br />

US$775 million at a time when MGM was struggling to raise cash<br />

for its then-under-construction CityCenter project amid declining<br />

earnings and a poor economy. He said he was keen to add The<br />

Mirage – which is already connected to Treasure Island by tram – to<br />

his portfolio because of its 65 acres including 300,000 square feet<br />

of convention space.<br />

However, MGM Resorts has since announced that The Mirage<br />

would instead be one of 10 resorts owned by the company to be<br />

included in MGM Growth Properties – a publicly traded real estate<br />

investment trust – which will now lease the property back to MGM<br />

to operate.<br />

MGM originally took over both The Mirage and Treasure Island<br />

when it purchased Mirage Resorts from Steve Wynn in 2000.<br />

Ruffin – currently listed at number 279 on the Forbes 400 list<br />

with a net worth of US$2.4 billion – is no stranger to the Vegas<br />

Strip, having previously owned the New Frontier before selling it to<br />

an Israeli group in 2007. It was closed and imploded in 2007.<br />

He has also been busy picking up real estate around the country<br />

recently, having purchased an office tower in his home town of<br />

Wichita, Woodlands Racetrack in Kansas City and a 10-acre property<br />

near Sunset Park in Las Vegas.<br />

Ruffin is a business partner with fellow billionaire and US<br />

Presidential candidate Donald Trump in the Trump International<br />

Hotel and Tower – Las Vegas’ tallest residential building – which he<br />

says has almost been fully paid for after Trump recently sold around<br />

300 condominium units to Hilton Worldwide’s timeshare division.<br />

The development still has 400 units remaining with just US$12<br />

million of debt remaining from the US$567 million he and Trump<br />

started out with.<br />

Daily fantasy sports head<br />

to New York Supreme Court<br />

Daily fantasy sports (DFS) giants FanDuel and DraftKings have<br />

presented their case to the New York Supreme Court opposing an<br />

attempt by New York Attorney General Eric Schneiderman to have<br />

them shut down.<br />

Schneiderman sent a number of daily fantasy sports companies<br />

cease and desist letters in early November, claiming they were<br />

conducting illegal gambling operations.<br />

MGM reject sale of Las Vegas icon<br />

The Mirage to Treasure Island owner<br />

The owner of famous Las Vegas casino Treasure Island, Phil Ruffin,<br />

recently offered to buy neighboring property The Mirage from MGM<br />

Resorts International for US$1.3 billion but the deal was rejected,<br />

according to the Las Vegas Review-Journal.<br />

44<br />

inside asian gaming <strong>December</strong> <strong>2015</strong>


INTERNATIONAL<br />

BRIEFS<br />

While some of the smaller fantasy sports sites such as<br />

DailyMVP and DraftOps have shuttered their New York operations,<br />

FanDuel and DraftKings have countered that their contests are<br />

skill-based, have operated for a number of years and have attracted<br />

investments from media companies and major sporting leagues<br />

who have deemed them legal.<br />

A lawyer for FanDuel, John Kiernan, argued that daily fantasy<br />

sports are similar to a real life team manager successfully picking a<br />

roster of players to increase the side’s chances of winning and were<br />

therefore hugely skill-based.<br />

Assistant Attorney General Kathleen McGee presented the<br />

alternative argument that although compiling a strong roster<br />

required skill, the result of any DFS contest was nevertheless reliant<br />

on how the players performed in real life and was therefore subject<br />

to factors outside the control of the DFS user.<br />

DFS sites have enjoyed huge growth since the start of the<br />

current NFL season after embarking on massive marketing<br />

campaigns, however questions over their integrity emerged when a<br />

DraftKings employee beat more than 200,000 other players to win<br />

US$350,000 on rival FanDuel.<br />

A number of US states are now contemplating regulation of<br />

the DFS industry while a handful have banned them completely.<br />

FanDuel has temporarily suspended operations in New York while<br />

it argues its case.<br />

Justice Manuel Mendez, who is hearing the case, said he<br />

expected to arrive at a decision quickly.<br />

It is estimated that the number of people playing DFS in the<br />

USA and Canada has tripled in the past 10 years including a 25%<br />

increase over the past 12 months to around 57 million participants.<br />

Stay of execution for Atlantic City icon<br />

Uncertainty continues to surround the future of Atlantic City’s<br />

remaining casinos with Trump Entertainment Resorts – owner of<br />

the Taj Mahal – looking to billionaire Carl Icahn to save the company<br />

from bankruptcy.<br />

In November, Trump Entertainment named its three man<br />

executive team to lead the company ahead of Icahn’s takeover with<br />

Mike Mellon appointed the Taj Mahal’s new general manager and<br />

existing members of the board of directors David Licht and Michael<br />

Elkins co-Chairmen of the board. Mellon will also assume the<br />

company’s CEO role pending approval by state regulators.<br />

The Taj Mahal very nearly joined the growing list of Atlantic City<br />

casinos to close their doors earlier this year before Icahn agreed<br />

to throw it another lifeline. Sister property The Plaza wasn’t so<br />

lucky, shutting down just days after Trump Entertainment filed for<br />

bankruptcy in September 2014.<br />

It’s the fourth time Trump Entertainment has filed for bankruptcy<br />

over the years and leaves the Taj Mahal as the company’s sole<br />

remaining casino.<br />

However, the Taj Mahal isn’t secure just yet with an appeals court<br />

yet to rule on whether the casino must restore health insurance and<br />

pension benefits to workers that it previously cancelled in October<br />

2014.<br />

Icahn has stated that such benefits are not feasible in Atlantic<br />

City’s current gaming climate, adding he will likely withdraw<br />

financial support – thus forcing the Taj Mahal to close – should the<br />

court insist benefits be restored.<br />

One matter no longer in front of the courts is the continuing use<br />

of the Trump name after Donald Trump – who originally founded<br />

the company – agreed to drop a lawsuit seeking to have it removed<br />

as part of the Icahn deal.<br />

Trump retains a 10% stake in Trump Entertainment but has had<br />

no involvement in its operations for more than a decade.<br />

Brazil to legalize gaming<br />

Brazil could be the next country to legalize gaming with the first<br />

meeting of the Special Committee on National Development in the<br />

Brazilian Senate set to be the focus of its early discussions.<br />

Gambling has long been illegal in the South American<br />

powerhouse, but with the nation in the midst of an economic<br />

crisis politicians have been actively investigating new methods of<br />

stimulating the Brazilian economy. And unlike other countries said<br />

to be considering similar moves, such as Japan, it appears as if<br />

Brazil is ready to push forward with their plan.<br />

A revised version of the gaming bill first presented by Senator<br />

Ciro Nogueira in 2014 will be discussed by the Special Committee<br />

with casinos, slot parlors, bingo halls and local lottery game “Jogo<br />

do Bicho” among the main areas of interest.<br />

Their aim is to finalize legislation defining exactly what types<br />

of gaming would become legal in Brazil as well as setting out the<br />

licensing and taxation criteria.<br />

Senator Blairo Maggi, who revised Senator Nogueira’s bill<br />

earlier this year, has described the process as “appropriate in order<br />

to regulate gambling in the country.” He has previously pointed to<br />

the fact that illegal gambling in Brazil is rife as a compelling reason<br />

to legalize and regulate the industry.<br />

The new legislation divides responsibility for various types<br />

of gaming between state and federal governments with “Jogo do<br />

Bicho” and bingo to be run by each individual state. The Central<br />

Government would be responsible for regulating casinos including<br />

the granting of casino licenses which would be for a period of 20<br />

years.<br />

The current proposal is to tax gross revenues from all gaming<br />

operations at 7% in the states where they are located which would<br />

generate billions of dollars of much needed revenue.<br />

Brazil’s tourist industry has also expressed support for the plan<br />

as a means of luring more visitors.<br />

<strong>December</strong> <strong>2015</strong> inside asian gaming 45


Events<br />

Calendar<br />

20|21 January 2016<br />

Fantasy Sports Trade Association<br />

Bellagio Resort and Casino, Las Vegas, USA<br />

FSTA is not just for companies that directly support<br />

the fantasy sports player with statistical services, player<br />

information, and league organization. The association’s<br />

current members also include some of the world’s largest<br />

sports content/information and service companies.<br />

www.fstaconference.com<br />

2|4 February 2016<br />

ICE Totally Gaming<br />

Excel London, London, England<br />

Showcasing compelling innovation and expertise, ICE<br />

Totally Gaming proclaims itself the largest and most<br />

comprehensive B2B gaming exhibition in the world.<br />

Bringing together international operators and suppliers<br />

from the betting, bingo, casino, lottery, mobile, online,<br />

social and street gaming sectors over three days, ICE<br />

Totally Gaming promises new opportunities for visitors<br />

and exhibitors alike.<br />

www.icetotallygaming.com<br />

22|24 February 2016<br />

World Game Protection Conference<br />

M Resort Spa Casino, Las Vegas, USA<br />

The World Game Protection Conference (WGPC) is an<br />

annual 3-day international conference and expo focused<br />

entirely on casino game protection. Experts and industry<br />

leaders are on hand to discuss the latest casino scams and<br />

surveillance technology, as well as game protection and<br />

surveillance best practices.<br />

www.worldgameprotection.com<br />

21|23 March 2016<br />

iGaming Asia Congress<br />

Grand Hyatt, Macau<br />

iGaming Asia Congress conference and exhibition will attract<br />

over 250 of Asia’s leading sports betting, online casino,<br />

lottery, social and mobile gaming executives to learn about<br />

the latest developments in industry, incoming regulations<br />

and disruptions, and strategies to stay ahead of the curve<br />

in Asia. It is a must attend industry event for all iGaming<br />

operators in Asia and the world.<br />

www.igamingasiacongress.com<br />

27|29 April 2016<br />

Global iGaming Summit & Expo<br />

Hyatt Regency San Francisco, San Francisco, USA<br />

Established as the leading event focused on the future<br />

of iGaming in North America, GiGse attracts over 700<br />

delegates to examine legislative progress, commercial<br />

strategies and partnership opportunities for all the key<br />

stakeholders to enter iGaming and achieve first-mover<br />

advantage in this lucrative market currently undergoing a<br />

significant regulatory change on a state-by-state basis.<br />

www.gigse.com<br />

17|19 May 2016<br />

Global Gaming Expo Asia<br />

The Venetian Macao, Macau<br />

G2EAsia is the premier Asian trade event and the largest<br />

regional sourcing platform for global gaming and<br />

entertainment products. G2E Asia services suppliers by<br />

enabling them to showcase new products, meet qualified<br />

buyers and establish new contacts. Annually, more than<br />

95% of top Asian casino operators are at the show. Held in<br />

Macau — the heart of Asian gaming and one of the fastest<br />

growing gaming markets in the world, G2E Asia is the hub<br />

where professionals network and conduct business.<br />

www.g2easia.com<br />

46<br />

inside asian gaming <strong>December</strong> <strong>2015</strong><br />

www.asgam.com

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!