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inside asian gaming<br />
INDUSTRY PROFILE<br />
Ken Jolly:<br />
35 years in Slots<br />
Insights<br />
Retail Review<br />
december <strong>2015</strong><br />
30 MOP<br />
TECH TALK<br />
The Art of Cash<br />
House<br />
Buying the<br />
Is casino ownership the next step<br />
in Macau junket promoters’ evolution?<br />
www.asgam.com
COVER STORY Contents <strong>December</strong> <strong>2015</strong><br />
Cover Photo:<br />
© He Yujun | Dreamstime.com<br />
6<br />
Buying<br />
the House<br />
Is casino ownership the<br />
next step in Macau junket<br />
promoters’ evolution?<br />
INDUSTRY<br />
PROFILE<br />
14 Ken Jolly<br />
A perennial figure with more than 35 years in the industry under<br />
his belt including over a decade here in Asia, <strong>IAG</strong> gets to know<br />
Ken on a more personal level.<br />
TECH TALK<br />
20 The Art of Cash<br />
Giesecke & Devrient has become one of the most trusted names<br />
in high-volume cash processing for casinos, banks and other<br />
cash-intensive enterprises.<br />
INSIGHTS<br />
24 Retail Review<br />
Formerly an afterthought, the rising Chinese middle class and<br />
its voracious appetite for brands has seen retail emerge as a<br />
crucial aspect of any Asian integrated resort.<br />
CASINO MARKETING<br />
28 A Tipping Point<br />
The gaming industry has a high preponderance of tipped<br />
employees. How can a casino company strategically align its<br />
interests with the interests of its tipped employees?<br />
GAMBLING AND THE LAW<br />
30 Lessons from the Insurance Industry<br />
What can the insurance industry teach us about framing<br />
licensed gaming as just another legal business?<br />
BLAST FROM THE PAST<br />
34 Foreign Affairs<br />
<strong>IAG</strong> revisits the history behind the Wynn/Okada fallout and its<br />
relationship to the Foreign Corrupt Practices Act.<br />
BRIEFS<br />
42 Regional Briefs<br />
44 International Briefs<br />
46 Events Calendar
EDITORIAL<br />
Flick Flicked<br />
Chief Executive Officer<br />
Andrew W Scott<br />
Founder and Adviser<br />
Kareem Jalal<br />
Chief Operating Officer<br />
Michael Mariakis<br />
Chief Marketing Officer<br />
Derrick Tran<br />
Director<br />
João Costeira Varela<br />
Administrator<br />
Cynthia Cheang<br />
Administrative Assistant<br />
Suie Ng<br />
Editor at Large<br />
Muhammad Cohen<br />
Contributors<br />
Muhammad Cohen, Dennis Conrad, Paul Doocey,<br />
Kareem Jalal, I Nelson Rose, Andrew W Scott<br />
Graphic Designer<br />
Rui Gomes<br />
Photography<br />
Dave Aglosolos, Gary Wong, Ike,<br />
James Leong, Wong Kei Cheong<br />
Inside Asian Gaming<br />
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Inside Asian Gaming<br />
is part of<br />
Some of you many have heard of the infamous Voynich manuscript. Named after Wilfrid<br />
Voynich, a Polish book dealer who purchased it in the early 20th century, the Voynich<br />
manuscript has been radiocarbon dated to the early 15th century and has been described as<br />
the world’s most mysterious book. Why? Because no-one can read it. That’s right, hundreds<br />
of years of analysis by the world’s best code-breakers have yielded nothing but frustration, despite the<br />
book being neatly and clearly handwritten using distinct characters organized into well over 200 pages<br />
of orderly but coded words and paragraphs. The book’s secrets have remained hidden for centuries.<br />
The Voynich manuscript may be a book no-one can read, but right here in Macau we have a<br />
21st century equivalent – a movie no-one can watch! “What movie is that?” I hear you ask. It’s The<br />
Audition, the very movie that itself played a starring role during the opening of Macau Studio City<br />
in late October. Starring Robert De Niro, Leonardo DiCaprio, Martin Scorsese and Brad Pitt, and<br />
produced by Brett Ratner of RatPac Entertainment, the actors were reportedly paid US$13 million<br />
apiece for clocking on for a mere two days – nice work if you can get it.<br />
James Packer is the Co-Chairman of Melco Crown, the company that operates Studio City and<br />
owns 60% of it. In an interview with The Los Angeles Times on Studio City’s opening day, Packer<br />
described The Audition as “the best marketing campaign in the history of the world.” It ought to be,<br />
as the total budget for this 14-minute masterpiece has been widely reported as a whopping US$70<br />
million. It is noteworthy that Ratner and Packer are partners in RatPac Entertainment, and of course<br />
De Niro also owns the world-famous Nobu restaurant and hotel brand that can be found at Melco<br />
Crown’s City of Dreams Manila and Crown Melbourne – the latter of which Packer is the largest<br />
shareholder of. We’re certainly keeping things in the family here.<br />
From what I hear De Niro and his Hollywood buddies had the power to effectively block most<br />
distribution of the film outside China, including on Studio City’s website, if they weren’t happy with it.<br />
They weren’t. And they are not the only ones. Let me quote the one review I was able to find online:<br />
This is not too great of a movie. The actors and Scorsese all play themselves in slightly more<br />
over-the-top versions. The dialogs weren’t really that great and basically it is just what you could<br />
expect: a promo ad for a new casino. Wish this had better dialogs and more interesting action,<br />
but it’s not the case unfortunately and the actors also seem pretty hammy and over the top here.<br />
Not recommended.<br />
Without exception, every person I have spoken to who has had the privilege of seeing The<br />
Audition has described it in less than flattering terms. “Lame” is a word that has come up more than<br />
once. “Boring” is my description. I would not be surprised if De Niro, DiCaprio, Scorsese and Pitt<br />
want to see The Audition buried and forgotten like a Presidential Candidate’s compromising sex tape<br />
from the ’80s. The film is conspicuously absent from Studio City’s website. When we quizzed Studio<br />
City about the availability of the The Audition, we were told, “It is available in all the guest rooms.<br />
There no need to show it around the building as it is available online.” It is true that the movie is<br />
in the rooms at Studio City and also can be viewed in China online (such as on the Chinese video<br />
platform iQiyi) – but this is hardly the major worldwide distribution one would expect for a film from<br />
four members of Hollywood royalty.<br />
The Macau concessionaires have had a very chequered history with the marketing of their product.<br />
Let’s be honest, who needs marketing when your revenue grows from US$6 billion in 2005 to US$45<br />
billion in 2013 – an average year on year growth of 29% for eight consecutive years? Who could blame<br />
the concessionaires for being less-than-polished in the marketing department?<br />
But all that has changed now. The GGR contraction for 2014 was 3% year-on-year and for <strong>2015</strong><br />
we’ve experienced a dramatic 36% contraction year-on-year to date. Then factor in the massively<br />
increased stream of supply that has already begun to come online with Galaxy 2 and Studio City and<br />
will continue for several years to come with Wynn Palace, Parisian, MGM Cotai, Lisboa Palace and<br />
the uber-luxurious (and uber-hyped) Louis XIII. All of a sudden it’s going to be important to spend<br />
on marketing and spend big in this vastly more competitive environment. No company, not even the<br />
multi-billion dollar Studio City, can afford to waste US$70 million.<br />
The Audition is not absolutely worthless. Having DeNiro and company at the Studio City opening<br />
added serious A-list star power. But “the best marketing campaign in the history of the world”? US$70<br />
million worth? Absolutely not.<br />
4<br />
inside www.wgg9.com<br />
asian gaming <strong>December</strong> <strong>2015</strong><br />
Andrew W Scott<br />
We crave your feedback. Please email your comments to admin@asgam.com.
Cover Story<br />
Buying the<br />
house<br />
Is casino ownership the<br />
next step in Macau junket<br />
promoters’ evolution?<br />
By Muhammad Cohen, Editor At Large<br />
Muhammad Cohen also<br />
blogs for Forbes on gaming<br />
throughout Asia and<br />
wrote Hong Kong On Air, a<br />
novel set during the 1997<br />
handover about TV news,<br />
love, betrayal, high finance<br />
and cheap lingerie.<br />
Junket promoters say they’re bearing the brunt of<br />
Macau’s gaming slump. VIP revenue fell 11% last year<br />
and 41% through the first three quarters of this year,<br />
well ahead of Macau’s overall decline. Union Gaming<br />
Securities Asia estimates VIP play now constitutes less<br />
than half of Macau’s gross gaming revenue, factoring in mass tables<br />
moved to VIP to beat the smoking ban, down from 73% in 2011.<br />
Many high rollers have stopped coming to Macau or substantially<br />
cut back on their play amid China’s anti-corruption crackdown and<br />
greater scrutiny of money transfers. Debt repayments to junkets<br />
have slowed and assets securing loans have lost value. The theft<br />
from junket room operator Dore Group in September, after last<br />
year’s US$1.3 billion heist by junket promoter Huang Shan, reminds<br />
investors that junkets pay interest rates as high as 2% a month<br />
precisely because providing capital to VIP rooms is risky. In the wake<br />
of the Dore scandal, Macau authorities are requiring more financial<br />
disclosures by junkets. To rub it all in, Melco Crown opened Studio<br />
City in October without VIP rooms, focused solely on higher margin<br />
mass market play.<br />
Junket promoters have reduced their Macau operations over<br />
the past 18 months and some of the smaller ones have closed<br />
shop. Top five junket Neptune Group, in its annual report released<br />
in September, calls its liquidity position “extremely vulnerable” and<br />
they have contemplated pulling out of Macau. While some analysts<br />
6<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Cover Story<br />
forecast an imminent VIP rebound, Union Gaming’s Grant Govertsen<br />
expects more junket closures, possibly including “one of the major<br />
players … carried out on a stretcher.”<br />
Some junkets have a Plan B – buy all or part of casinos. Jimei<br />
Group has shown the way, long operating Fontana Hot Spring Leisure<br />
Parks in the Philippines plus a Macau casino. Hengsheng Group is<br />
building a hotel in Saipan and has taken steps toward developing<br />
an integrated resort in South Korea. Suncity Group, Macau’s largest<br />
junket promoter, has invested in a Vietnam IR project as a starting<br />
point for larger ambitions.<br />
Suncity Chairman Alvin Chau characterizes casino investment,<br />
as a partner and eventually sole owner, as a natural evolution of<br />
its junket business rather than a reaction to Macau’s woes. “The<br />
reason why we invest in overseas markets is not because of the<br />
bad business conditions in Macau,” Mr Chau says. “VIP business<br />
globalization is a strategy, and a casino hotel chain business is part<br />
of that strategy.” (See more of <strong>IAG</strong>’s interview with Mr Chau on<br />
page 10.)<br />
PROSPEROUS METAMORPHOSIS<br />
“Junkets are going to continue to morph and evolve with the times,<br />
by selling or joint venturing part or all of their business to casino<br />
owners or becoming casino owners themselves,” Macomber<br />
International President Dean Macomber says. “The better junket<br />
owners and operators will not suffer; indeed, they will prosper from<br />
this metamorphosis.”<br />
As China continues opening to the global financial system and<br />
adapting to world standard business practices, the unique role of<br />
junkets for players from the mainland and other Asian markets will<br />
diminish, and casinos will become more willing to take on traditional<br />
Fontana Hot Spring<br />
Tony Tong<br />
junket functions, including player finance, Mr Macomber, a former<br />
CEO of Jimei’s Fontana resort, suggests. “It may take 10 years, 20<br />
years, 50 years and certain pure boutique style junket companies<br />
will still exist, but beside the repercussions of the decrease in VIP<br />
play, even more fundamentally, junkets as middlemen can’t survive<br />
big company corporate ownership, which does not like sharing their<br />
profits with others. This inevitability was put in motion the moment<br />
Macau gaming was opened to large Western and Asian gaming<br />
operators.”<br />
“Junkets don’t want to be the wedding dress,” Pacific Financial<br />
Services founder Tony Tong says, citing the Chinese saying that the<br />
wedding dress gets used on the day of the wedding then is forgotten.<br />
“Sooner or later they lose their customers to casinos.”<br />
Industry insiders say it’s no great leap for junkets that operate VIP<br />
rooms in Macau to run their own casinos. There’s a range of opinions<br />
about junkets’ capital capabilities as investors and whether casino<br />
operation or junket promotion is the more profitable business. Jimei,<br />
Hengsheng and Suncity illustrate different approaches to junkets<br />
becoming casino owners.<br />
“Some junkets have a Plan B – buy all or<br />
part of casinos. Jimei Group has shown<br />
the way, long operating Fontana Hot<br />
Spring Leisure Parks in the Philippines<br />
plus a Macau casino.”<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 7
Cover Story<br />
PHILIPPINE DREAM<br />
Jimei pioneered casino ownership by junkets with Fontana, an<br />
opportunity that followed the US withdrawal from Clark Air Force Base<br />
in 1991. Located about 80 kilometers (50 miles) northwest of Manila,<br />
Clark and surrounding areas and totaling 632 square kilometers (244<br />
square miles), Clark once housed 15,000 US military personnel and<br />
their families. The vast plot was divided into a Philippine military<br />
facility, commercial Clark International Airport and Clark Freeport, a<br />
special economic zone with duty free imports and 5% corporate tax<br />
for qualifying investors, leveraging the airport as a magnet for cargo<br />
and passenger traffic.<br />
In 1998, Fontana’s original investors acquired a 300 hectare plot<br />
including the US base’s officer housing area, laid out like an American<br />
suburb with extensive green areas, a stark contrast to urbanized<br />
Manila or Macau, and just a 10 minute drive from the airport.<br />
Conceived as a membership resort and secured with gated, guarded<br />
entrances, Fontana refurbished former military duplex homes and<br />
built new villas, nearly 500 units in all, offered on an ownership or<br />
timeshare basis. Pagcor, the Philippine casino regulator and operator,<br />
granted Fontana a gaming license “to cater to foreign junket players<br />
and certified club members” in 1999. As a leading Macau junket<br />
promoter, Jimei was already doing business with Philippine casinos.<br />
Fontana chose Jimei to operate the casino, with Pagcor’s consent, in<br />
2004, the year the resort opened. Jimei eventually took control of the<br />
leisure park operation as well.<br />
Fontana has grown into Jimei’s flagship property, open to the<br />
Beating the House<br />
Casinos complain that junkets get the biggest<br />
share of gaming profits. Junket promoters contend casinos and<br />
the government hold the best hands. Inside Asian Gaming asked<br />
University of Macau gaming expert Ricardo Siu to settle the argument.<br />
Using conservative commission estimates <strong>IAG</strong> provided, Dr<br />
Siu’s calculations found that junket promoters collect up to 65%<br />
more of VIP revenue than casinos in four jurisdictions where junket<br />
promoters are or hope to become casino owners. Casinos have<br />
revenue streams beyond VIP play, but the numbers are striking<br />
nevertheless.<br />
Dr Siu finds the carping from both sides in Macau understandable.<br />
“Casino operators and junket promoters may complain because what<br />
they each get here is less than their counterparts get in the other<br />
jurisdictions,” the Associate Professor of Business Economics says.<br />
“The primary reason is that in Macau, the government shares a larger<br />
portion.” Macau’s gaming tax and other levies reach 40%. As tax rates<br />
drop, casinos get more of the gain but<br />
still trail junkets’ percentage.<br />
Those numbers don’t tell the whole<br />
story, junket investor and consultant<br />
Tony Tong says. When junkets prosper,<br />
operators react. “Junket promoters<br />
complain that casinos change the rules,<br />
especially outside Macau,” the founder<br />
of Pacific Financial Services says. “They<br />
raise rents and other charges if they see<br />
junkets making a lot of money. If they’re<br />
jealous, they’ll try to get a bigger piece of<br />
the revenue.” Junkets also face high costs<br />
Dr Ricardo Siu,<br />
University of Macau<br />
for capital and debt collection issues.<br />
What happens on the gaming floor is the<br />
easy part of the junket business.<br />
Who gets what?<br />
Jurisdiction Tax rate Commission<br />
Macau 39% 1.25%<br />
Philippines 15% (1) 1.40%<br />
Vietnam 17% (2) 1.50%<br />
Saipan 0% 1.7% (3)<br />
(1) This rate for VIP. Mass rate is 27%<br />
(2) From 1 Jan 2016 rate is 35% but commissions are deductible making<br />
estimated effective rate 17%<br />
(3) Conservative estimate<br />
Assumptions<br />
1. VIP play is predominantly baccarat<br />
2. VIP play utilizes dead chip program<br />
3. House advantage is 2.9% of dead chip rolling (pair bet is available)<br />
Macau Saipan Vietnam<br />
Philippines<br />
Casino<br />
Casino Junket Government<br />
Macau 16.9% 43.1% 40.0%<br />
Philippines 36.7% 48.3% 15.0%<br />
Vietnam 31.4% 51.7% 16.9%<br />
Saipan 41.4% 58.6% 0.0%<br />
Junket<br />
Government<br />
8<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
<strong>December</strong> <strong>2015</strong> inside asian gaming 9
Cover Story<br />
public as well as members, with a total investment in excess of<br />
US$100 million. There’s a 66 room hotel plus 115 villa and townhouse<br />
rental units, with plans to expand to 1,000 villas plus a high rise hotel<br />
with 2,000 rooms. The water park has theme areas, slides, a wave<br />
pool and lazy river ride. Other activities include sports such as tennis<br />
and basketball, a spa, a dozen F&B options, banquet and meeting<br />
facilities, plus a nine hole par-three golf course. Fontana’s adjacent<br />
golf club has two 18 hole courses designed to appeal to Koreans, the<br />
Philippines’ largest visitor group and a significant resident minority.<br />
Jimei Chairman Jack Lam is an avid golfer and tournaments are a<br />
regular feature.<br />
The casino has about 150 tables and a like number of gaming<br />
machines. Fontana members can bring up to two guests to the casino<br />
but its focus remains on overseas VIPs. Macau junkets besides Jimei<br />
regularly provide players. Gaming taxes are low, so commissions are<br />
well above Macau’s 1.25% cap. Under its license, Fontana pays a 10%<br />
fee to Pagcor on mass gross gaming revenue and 10% on net VIP<br />
win after commissions. Jimei also continues operating as a junket<br />
promoter at other Philippine properties, including Solaire Resort and<br />
Casino in Manila and Fort Ilocandia Resort Hotel on the beach in<br />
northern Luzon.<br />
“Fontana’s success owes more to Dr Lam, his vision as well as<br />
“We are all waiting<br />
for economic recovery<br />
in the mainland”<br />
– Alvin Chau<br />
Suncity Group Chairman Alvin Chau wants to take<br />
Macau’s leading junket promoter to the world, both in VIP rooms<br />
and as a resort investor and owner. In his interview with Inside Asian<br />
Gaming Editor at Large Muhammad Cohen excerpted here, Mr Chau<br />
wouldn’t discuss specifics of Suncity’s investment in Vietnam’s Hoi<br />
An South integrated resort project, but shared his views on the state<br />
of Macau gaming and his vision for Suncity.<br />
<strong>IAG</strong>: How do you see the current junket situation in Macau?<br />
Alvin Chau: I have great confidence since we have 1.3 billion people<br />
in China as the foundation of the market. The junket business in<br />
Macau is currently affected by the economy in mainland China. Every<br />
business has its ups and downs. Because everything has happened<br />
all at once – the slowdown of the Chinese economy as well as the<br />
policy adjustment – the junket business in Macau declined quickly<br />
and people haven’t had time to adapt. I think this is a normal<br />
adjustment for the business. We are all waiting for economic recovery<br />
in the mainland.<br />
<strong>IAG</strong>: Do you think Macau’s market changes are permanent or<br />
temporary? For example, Studio City opened with zero VIP tables.<br />
Could you imagine that happening five years ago?<br />
AC: It’s just a matter of the government’s table distribution – delaying<br />
the distribution of VIP tables until next year. It is known that their<br />
license for VIP rooms hasn’t started. [Macau gaming regulator DICJ did<br />
not respond to <strong>IAG</strong>’s request for clarification or comment on Mr Chau’s<br />
assertion.] I don’t believe a casino hotel can be complete without<br />
VIP tables. Overall, you won’t achieve diversified development by<br />
reducing the number of VIP rooms.<br />
<strong>IAG</strong>: Are you happy to see a resort like Studio City that has a so<br />
many non-gaming attractions as opposed to just building big<br />
casino hotels with restaurants?<br />
AC: Of course I’m happy to see those new entertainment facilities.<br />
This is a business where people are free to determine their own<br />
business development. When the market gets up to a certain size<br />
with more hotels, hotel rooms and tables, competition increases.<br />
People are not satisfied with large gaming revenue only; therefore<br />
diverse products will keep appearing.<br />
<strong>IAG</strong>: Do you think people need to view Macau more as a tourist<br />
destination rather than a gaming destination?<br />
AC: Products in the market will become more diverse. Gaming<br />
revenue will still account for the lion’s share, but the reasons for<br />
visiting Macau will become more varied.<br />
10<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Cover Story<br />
“CNMI is a self-governing US territory of<br />
57,000 in the Pacific, about five hours by<br />
air charter from Shanghai, expected to<br />
welcome 500,000 visitors this year to its<br />
idyllic beaches, with mainland China, Korea<br />
and Japan the largest source markets.”<br />
his reputation and loyal following developed in Macau than to the<br />
Philippines, favorable tax rates and commission rebates and the<br />
leisure facilities themselves,” Dean Macomber says.<br />
Jimei’s ownership of its eponymous Macau casino came about<br />
in 2009 when Mandarin Oriental International sold its 50% stake<br />
in what’s now the Grand Lapa Hotel, next to Sands Macao, to its<br />
partners, Stanley Ho’s STDM and Shun Tak Holdings. They chose<br />
Jimei to operate the gaming area, previously Oriental Casino, under<br />
SJM’s license as a satellite facility. Jimei renovated the casino, which<br />
has about a dozen tables and 60 slots machines, to feel like an elegant<br />
sitting room, fitting the hotel’s grande dame ambiance. There’s<br />
casino access from the hotel and the street. With both Fontana and<br />
Jimei Casino, the junket promoter became an owner in established<br />
gaming destinations where it had extensive experience.<br />
DISTANT BEACHHEAD<br />
For its foray into casino ownership, Hengsheng Group focused<br />
on a new gaming jurisdiction. Investors affiliated with Hengsheng<br />
acquired Hong Kong listed First Natural Foods for HK$400 million<br />
(US$52 million) in November 2013 and renamed it Imperial Pacific<br />
International. Around the same time, associates of the junket group<br />
began efforts to get casino gaming legalized in Saipan, the largest<br />
island in the Commonwealth of Northern Marianas Islands. CNMI is<br />
a self-governing US territory of 57,000 in the Pacific, about five hours<br />
by air charter from Shanghai, expected to welcome 500,000 visitors<br />
this year to its idyllic beaches, with mainland China, Korea and Japan<br />
the largest source markets.<br />
Smaller CNMI islands Tinian and Rota had previously legalized<br />
gaming with limited success: Tinian’s long struggling casino got<br />
raided by US Treasury officials last year, resulting in record fines for<br />
money laundering violations; and Rota’s casino closed within weeks of<br />
Alvin Chau<br />
<strong>IAG</strong>: Do you think people in<br />
China are getting bored with<br />
Macau?<br />
AC: I’m not worried about that,<br />
since there is a huge market in<br />
China. Also the range of products<br />
in the Macau market of the future<br />
will bring in different kinds of<br />
tourists in addition to gamblers.<br />
<strong>IAG</strong>: Does consolidation of the<br />
junket business help Suncity?<br />
AC: It’s an advantage in the short<br />
run, but in the long run, it will<br />
cause damage when investors,<br />
gamblers, visitors or [the gaming]<br />
industry lose confidence in the<br />
junket business.<br />
<strong>IAG</strong>: Suncity is a partner in the Hoi An South integrated resort<br />
project in Vietnam [with Chow Tai Fook Enterprises and<br />
VinaCapital]. What will Suncity’s role be?<br />
AC: Right now we are not in a position to talk about specific projects<br />
in Vietnam. However, we are seeking some other business models.<br />
Our aim is to develop our VIP business worldwide and extend the<br />
existing VIP business in gaming jurisdictions such as Vietnam,<br />
Seoul, Russia, the Philippines or even in Macau. We will gradually<br />
extend our business to the casino hotel segment while, of course, still<br />
running our VIP business.<br />
<strong>IAG</strong>: Is that part of a strategy to change from being a junket<br />
promoter to having ownership in casino projects?<br />
AC: Yes, our future development aim is to move our investments<br />
from junket operations to owning casinos. We don’t want to be<br />
limited to being only a junket promoter. We want to further develop<br />
our assets.<br />
<strong>IAG</strong>: Do you see any disadvantages of being a casino owner?<br />
AC: No.<br />
<strong>IAG</strong>: Obviously, Suncity is interested in other jurisdictions beyond<br />
Vietnam. Are there any particular markets you are looking at?<br />
Would you be interested in operating a casino in Macau if that<br />
opportunity arose?<br />
AC: We want to develop our VIP business worldwide, and if we<br />
operate casinos in the future, we are looking to do something like<br />
boutique type casino hotels but we don’t have specific destinations.<br />
We hope to establish a chain of small-scale casinos mainly in the<br />
Asian region.<br />
<strong>IAG</strong>: If the junket business in Macau wasn’t currently so<br />
depressed, would Suncity still be considering casino ownership?<br />
AC: Actually there is no connection with the downturn of the business<br />
here in Macau. Due to the economic conditions in China, Macau’s<br />
business is in bad shape, and relatively speaking business overseas<br />
is also affected. The reason why we invest in overseas markets is<br />
not because of the bad business conditions in Macau. VIP business<br />
globalization is a strategy and a casino hotel chain business is part<br />
of that strategy.<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 11
Cover Story<br />
“In South Korea, Imperial Pacific<br />
participated in the first round of<br />
competition for two new licenses for<br />
foreigner-only casinos. It was one of four<br />
groups proposing an integrated resort<br />
near the previously approved Caesars<br />
Entertainment/Lippo IR site in Midan<br />
City on Incheon’s Yeongjong Island.”<br />
opening in 2011. Saipan voters twice rejected casinos in referendums.<br />
Nevertheless, CNMI’s legislature legalized Saipan casinos in March<br />
2014. Imperial Pacific subsidiary Best Sunshine International, then<br />
led by former Genting Singapore General Counsel Terence Tay,<br />
moved to secure the license, which requires development of an<br />
integrated resort with a minimum $2 billion investment and 2,000<br />
guest rooms. Even with an annual license fee of $15 million in lieu of<br />
gaming taxes, the lofty investment requirement appeared designed<br />
to dampen interest. Mega Stars, the Hong Kong-based owner of<br />
Tinian’s casino also applied, leading to a spirited competition. Best<br />
Sunshine promised a $3 billion resort and a $30 million community<br />
development fund, including $10 million in direct payments to<br />
Saipan citizens, and won the license.<br />
Even though it had the only hand left in the game, Best Sunshine<br />
raised the ante again in September last year, issuing a $7.1 billion,<br />
five phase development plan encompassing 4,252 hotel rooms, 300<br />
villas, 1,600 gaming tables and 3,500 slot machines at two sites, a<br />
town hotel and a beach resort. To replace Mr Tay, who left shortly<br />
after the license was granted, Imperial Pacific hired Mark Brown,<br />
former president of Sands China and most recently chief operating<br />
officer for NagaWorld in Cambodia, who was tasked with scaling<br />
up junket operations. As Best Sunshine’s president and CEO, Mr<br />
Brown secured a 59,000 square meter site for the town hotel that<br />
will have 50 rooms, 300 tables and 500 machines in its initial phase.<br />
Construction began in July, due for completion late next year.<br />
To prepare gaming floor personnel, CNMI allowed Best Sunshine<br />
to open a training casino in July, 16 months ahead of the projected<br />
hotel opening date, in a shopping mall that caters to tourists.<br />
Dubbed Best Sunshine Live, the temporary casino with capacity for<br />
about 40 tables and 100-plus machines, added VIP operations early<br />
last month, held its grand opening on November 27 and expects<br />
to “commence collaboration with junket operators” this month,<br />
according to Imperial Pacific’s filing with the Hong Kong stock<br />
exchange. (In October, Imperial Pacific dropped its profit share<br />
agreement with Hengsheng, tied to a HK$400 million convertible<br />
loan, but company ownership remains linked to the junket.)<br />
Imperial Pacific continues to search for a site for its larger resort<br />
project. CNMI’s Department of Public Lands last month issued a<br />
Request For Proposals on a 1.61 million square meter (398 acre) site<br />
currently occupied by Mariana Resort and Spa, whose lease expires<br />
April 30, 2018. Mr Brown says Best Sunshine “will be as heavily<br />
involved as we possibly can be” in pursuit of the site. “We are here<br />
on the island and we have proven the type of business and type of<br />
neighbor that we are, so we are not going to sit back and watch<br />
someone else go in for the RFP,” Mr Brown told local media.<br />
Mariana Resort’s owner Kan Pacific, Saipan’s largest remaining<br />
Japanese hotelier, dating to CNMI’s 1980s heyday as a getaway for<br />
Japan’s middle class, has mounted a legal and grassroots campaign<br />
to extend its lease. Kan Pacific lawyers charge the RFP violates lease<br />
terms. Hundreds attended a public rally in support of lease extension.<br />
“We expect robust competition for a parcel of this magnitude,”<br />
Public Lands Secretary Pete Tenorio wrote in a letter to the Saipan<br />
Tribune newspaper. “If Kan Pacific makes the best proposal, we<br />
welcome them to continue to operate Mariana Resort. If not, we<br />
welcome the bidder who proposes the highest and best use for the<br />
entire premises that will generate the most income for the collective<br />
owners of public lands.”<br />
In South Korea, Imperial Pacific participated in the first round of<br />
competition for two new licenses for foreigner-only casinos. It was<br />
one of four groups proposing an integrated resort near the previously<br />
approved Caesars Entertainment/Lippo IR site in Midan City on<br />
Incheon’s Yeongjong Island. Imperial Pacific didn’t indicate whether<br />
it joined the final proposal phase that was scheduled to close late<br />
last month. However, Seoul based KORE Policy and Management<br />
Consulting General Manager Tim Lee says that, days ahead of the<br />
deadline, Imperial Pacific was one of just two groups that made the<br />
$50 million deposit required to submit a proposal. Independent<br />
activist investor and US corporate director Michael Levin, who has<br />
worked in Korea, thinks it’s possible Imperial Pacific’s October<br />
decision to drop its profit share agreement with Hengsheng, tied<br />
to a HK$400 million convertible loan, divorcing it from the junket’s<br />
operations, could be helpful to win licensing approval from Korean<br />
regulators, even though Imperial Pacific’s ownership remains linked<br />
to Hengsheng.<br />
FIRST STEP<br />
Suncity’s first move into casino ownership was announced in<br />
March, as a partner with Chow Tai Fook Enterprises and VinaCapital<br />
in central Vietnam’s Quang Nam province. Genting Group and<br />
VinaCapital originally planned to develop an IR on the site, known as<br />
Hoi An South, but Genting, a 20% partner, pulled out in 2011. Chow<br />
Tai Fook, which owns 10% of STDM and is part of the Destination<br />
12<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Cover Story<br />
Brisbane consortium led by Australia’s Echo Entertainment which<br />
was awarded the Queen’s Wharf IR development project in July,<br />
reportedly has taken a majority stake in the Vietnam project’s revival.<br />
Suncity is believed to have a small piece, in exchange for providing<br />
customers from its database. The proposed IR site is some two hours<br />
by road from the nearest international airport in Danang, which gets<br />
four flights a day from Macau. Danang’s Crowne International Club<br />
regularly receives Macau junket players and is located on the grounds<br />
of a four star beachfront hotel.<br />
Vietnam requires IRs to invest US$4 billion, acceptable in phases.<br />
Hoi An South’s US$500 million first phase, planned to open in 2017<br />
or 2018, is expected to have a casino with 90 tables, a hotel and golf<br />
course. Vietnam permits gaming for foreign passport holders only.<br />
However, the government’s long awaited Casino Decree, expected<br />
imminently for nearly two years, may include some provision for<br />
limited local play.<br />
Looking at the three junket promoters’ initial moves into casino<br />
ownership, some common themes emerge. Most notably, junkets<br />
favor low tax jurisdictions. Saipan has no gaming tax. Clark offers a<br />
discount on the Philippine’s already low rates — 5% for VIP play and<br />
17% for mass market. Vietnam has a nominal tax rate of 30%, rising<br />
to 35% on January 1 accompanied by a corporate tax cut from 22%<br />
to 20%. But it allows commissions to be deducted from revenue, so<br />
Vietnam’s effective tax rate under the new rules will be an estimated<br />
17%. South Korea levies total 14% for foreigner-only casinos. “Lower<br />
taxes mean better rebates and commissions,” Tony Tong says, plus<br />
more profit into the operator’s pocket.<br />
As owners or promoters, junkets favor jurisdictions with liberal<br />
regulatory regimes. “Southeast Asian countries are more open<br />
minded about proxy betting, phone betting and online betting, which<br />
is unavailable in Macau,” Mr Tong says. With live video streaming<br />
from casinos and online gaming licenses available, he estimates offsite<br />
play constitutes 30% of VIP revenue in the Philippines.<br />
Pagcor has evolved as a regulator since 2004, when Jimei got<br />
its license, to the point where Caesars thinks it can have a Manila<br />
casino without risk to its US operations. Jimei has adapted to<br />
changing rules there as well as Macau. In Vietnam and Saipan,<br />
authorities are still creating regulatory regimes, though Saipan is<br />
subject to US federal law.<br />
Like other resort developers, junkets want attractive destinations.<br />
Quang Nam and Saipan have pristine beaches and are near historic<br />
areas including ancient temples in Vietnam and the atomic bomb<br />
launch site in Tinian. Fontana offers an escape from urban drudgery<br />
with greenery, golf and nearby mountains.<br />
Some things don’t seem to matter to junkets moving into<br />
casino ownership. While the Philippine market supports Fontana’s<br />
gaming and non-gaming segments, the newcomers don’t seem<br />
interested in local play. Korea and Vietnam are essentially<br />
foreigner only markets, while Saipan has just 50,000 people.<br />
Again excepting Fontana at Clark, easy commercial air access also<br />
doesn’t seem to be a major consideration. Junkets seem confident<br />
that they have the players and can get them to their destinations<br />
with the right incentives. Increasingly, they’re willing to put their<br />
money on it.<br />
“Vietnam requires IRs to invest US$4 billion, acceptable<br />
in phases. Hoi An South’s US$500 million first phase,<br />
planned to open in 2017 or 2018, is expected to have a<br />
casino with 90 tables, a hotel and golf course.”<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 13
Industry<br />
profile<br />
Ken<br />
Ken Jolly is Executive Vice President<br />
for Shuffle Master and also<br />
represents Scientific Games and<br />
Bally in Asia – but has been in the<br />
slot machine industry working for<br />
a variety of companies all over the<br />
world for over 35 years. A perennial<br />
figure with more than a decade here<br />
in Asia under his belt, <strong>IAG</strong> sat down<br />
with Ken for a chat on the industry<br />
and also get to get to know the man<br />
on a more personal level.<br />
<strong>IAG</strong>: Let’s start at the beginning. Tell us a<br />
little of your history with gaming over the<br />
years.<br />
Ken Jolly: I have truly been very fortunate<br />
in my career and had a global experience in<br />
the gaming industry by working and living in<br />
different regions. My career started 36 years<br />
ago in New South Wales, Australia, involved<br />
in gaming industry technical operations then<br />
sales, followed by business development<br />
and senior management roles. Over the<br />
last 22 years my international market roles<br />
have included the General Manager of New<br />
Zealand, Vice President of Sales, Service and<br />
Marketing in the Americas (North, South<br />
America and Canada), General Manager of<br />
Sales and Marketing for all of Europe and<br />
General Manager of Asia Pacific for another<br />
global publically traded gaming machine and<br />
products supply company.<br />
Before originally joining Shufflemaster<br />
I served as the Executive Vice President<br />
and General Manager for a global Japanese<br />
gaming manufacturer having responsibility<br />
for Australia, Asia, Europe and Africa. After<br />
joining Shufflemaster as a consultant initially<br />
I helped spearhead Shufflemaster’s Asian<br />
business through a period of growth and<br />
market expansion. In late 2013 Shufflemaster<br />
was purchased by Bally Technologies and<br />
then a year later by Scientific Games. During<br />
these periods I have managed the Asian<br />
business as we integrate.<br />
<strong>IAG</strong>: How was the transition from Australia<br />
to Macau for you personally?<br />
KJ: After eight years abroad and living in<br />
New Zealand, USA and London I was asked<br />
to develop and manage the business of my<br />
then employer Aristocrat in Asia. As the<br />
company didn’t have an Asian headquarters<br />
or employees living permanently in Asia<br />
then, I did this from Australia for the first<br />
two years with hundreds of hotel nights and<br />
many flights. When it came time to move to<br />
Macau it was easy as I had experience living<br />
away from Australia and had just spent two<br />
years and many nights here. Macau was just<br />
another place to call home. I found doing<br />
business in Asia similar to the rest of the<br />
world, an honest upfront approach rewards<br />
you similarly.<br />
<strong>IAG</strong>: Any memorable stories from the early<br />
days of Macau?<br />
14<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Industry<br />
profile<br />
“I can remember in the early days before Sands Casino on<br />
Macau Peninsula was built thinking they want to turn this<br />
place into another Las Vegas and wondering how that was<br />
going to happen. Casino construction and experiences in<br />
Macau are now amongst the best in the world — it truly has<br />
been a transformation from a sleepy village.”<br />
KJ: Not so much stories but fond memories<br />
for those of us here 10 years ago, whilst<br />
staying at the then Mandarin Oriental<br />
(now Grand Lapa Hotel) with its nightlife<br />
(Embassy Bar, the only place then everyone<br />
went to meet and socialize) and watching<br />
Sands casino being built during visits to the<br />
hotel swimming pool. I learnt construction<br />
workers in this part of the world can sleep<br />
absolutely anywhere during breaks.<br />
Upon returning home to Australia numerous<br />
times I was asked by friends where I had<br />
been travelling so I had to explain where<br />
Macau was – it was basically unknown then.<br />
I remember landing one evening in Hanoi<br />
(for the first time ever) and finding myself<br />
in a taxi heading to a hotel in the pitch dark<br />
wondering why the car was on a dirt road and<br />
if I would survive past the visit. Of course<br />
the next day I discovered we were taking a<br />
shorter route on a road under construction<br />
that went around the outside of the city. One<br />
time I was going to local Macau Chinese<br />
restaurant and had to walk around inside the<br />
restaurant looking at everyone’s meal and<br />
pointing to what I would like to order. There<br />
were no English menus in those days. There<br />
have been many stories and great times over<br />
the last 11 years in Macau.<br />
<strong>IAG</strong>: In your view, how has Macau changed<br />
over the years?<br />
KJ: I can remember in the early days before<br />
Sands Casino on Macau Peninsula was built<br />
thinking they want to turn this place into<br />
another Las Vegas and wondering how that<br />
was going to happen. Casino construction<br />
and experiences in Macau are now amongst<br />
the best in the world – it truly has been a<br />
transformation from a sleepy village. Another<br />
change – traffic, traffic and more traffic,<br />
Macau is now one big traffic jam. There’s<br />
more variety in restaurants, new apartment<br />
living and more western faces since my early<br />
days. Another big change is international<br />
recognition of where Macau is and the role it<br />
now plays in the Pearl River Delta.<br />
<strong>IAG</strong>: How do you think slots have developed<br />
in the Asian market over the last 10 years?<br />
KJ: Asian slot development has seen Chinese<br />
language, Chinese themes, Chinese proverbs<br />
and Chinese culture being shown and told<br />
on the machines. The Macau slot market<br />
has driven volatility and jackpots causing<br />
manufacturers to offer more range in their<br />
development studios so as to cover Asia.<br />
Choy Sun Doa to 88 Fortunes and the Fa Fa<br />
Fa to Duo Fu Duo Cai links are all products<br />
of this.<br />
The early changes started when I was<br />
at Aristocrat (where previously games<br />
developed and installed in Australia were<br />
brought to Asia), the request came in Asia<br />
asking how we make machines more suited<br />
to Chinese players. Firstly we changed the<br />
credit meter, bet meter and win meter on<br />
the screen to show in Chinese characters<br />
above the English. Additionally the game<br />
feature was translated to Chinese characters<br />
to better explain the game feature in the<br />
top artwork so players knew what to chase.<br />
Machines today are primarily Asian themed<br />
with Chinese characters and language<br />
appearing throughout. Manufactures use<br />
the tools at hand to produce better graphics,<br />
better mathematics and more aesthetically<br />
pleasing cabinets.<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 15
Industry<br />
profile<br />
<strong>IAG</strong>: What do you see as the major<br />
differences in the slots markets of Australia,<br />
the US and Asia?<br />
KJ: The Asian slot market is still small in<br />
terms of world market, less than 100,000<br />
machines. If you look at the North American<br />
market its about 900,000 and Australia<br />
200,000 today. The US market growth was<br />
astonishing over the last 10 years as more<br />
North American states introduced casinos.<br />
Australia has been relatively stagnant in<br />
machine volume growth – it’s mainly a<br />
replacement market and Asia has slow and<br />
steady growth.<br />
TV themes play a large role in the game<br />
themes of slot machines for the US market,<br />
Asia is very much about the Chinese theme<br />
today and games in Australia have stayed fairly<br />
traditional. Some Asian themes have even<br />
carried around the world in popularity, since<br />
every large city in the world has a Chinatown.<br />
Return to player percentages from the game<br />
maths and the additional promotions seem<br />
to be varying in the different markets. Recent<br />
reports from the US generally show higher<br />
house percentage returns.<br />
“The Macau slot market has driven volatility and jackpots causing<br />
manufacturers to offer more range in their development studios<br />
so as to cover Asia. Choy Sun Doa to 88 Fortunes and the Fa Fa Fa<br />
to Duo Fu Duo Cai links are all products of this … Duo Fu Duo Cai<br />
is one of the most outstanding products in this industry I have<br />
seen in my 36 year history.”<br />
<strong>IAG</strong>: There’s been a lot of M&A activity in<br />
the industry in the last few years, including<br />
with Scientific Games. What are your<br />
thoughts on that?<br />
KJ: The M&A is offering opportunities for<br />
companies to become larger industry players<br />
and offer a greater range of products and<br />
services to their valuable clients. Scientific<br />
Games has been one of these allowing<br />
customers to partner in all aspects on their<br />
gaming requirements and to work with the<br />
company to bring products that entertain<br />
their players. It’s exciting to work in a<br />
company with many product lines and which<br />
understands both electronic and live casino<br />
products and environments.<br />
<strong>IAG</strong>: The Duo Fu Duo Cai link has been a<br />
great success in Asia and indeed around<br />
the world. What factors do you feel have<br />
led to this?<br />
KJ: Duo Fu Duo Cai is one of the most<br />
outstanding products in this industry I have<br />
seen in my 36 year history. Great games<br />
and concepts are derived from specialized<br />
teams focusing on good math packages.<br />
Duo Fu Duo Cai is one of the most complex<br />
game math design packages I have seen<br />
in my history in gaming. Volatility has<br />
rewarded players with fun and excitement<br />
on DFDC allowing more winners and greater<br />
16<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Industry<br />
profile<br />
entertainment for casino patrons. Game<br />
design is a real art!<br />
<strong>IAG</strong>: Slots still only account for a small<br />
percentage of GGR in Macau. What needs<br />
to happen for that percentage to go up<br />
substantially?<br />
KJ: Yes, slots are still a small percentage of<br />
GGR in Macau. However it’s been a growing<br />
segment up to recently. I strongly believe that<br />
the segment will have continuous growth<br />
over the many years to come, however<br />
steadily, as further innovation is introduced.<br />
<strong>IAG</strong>: Given the strength of Pachinko in<br />
Japan, what do you think the slot industry<br />
would look like in Japan if say three<br />
medium to large scale IRs were approved<br />
for the country’s major population centers?<br />
KJ: The Japanese market, whilst large in size<br />
by units for Pachinko and Pachislot today,<br />
would be affected with the introduction of<br />
IRs, allowing more traditional slots and table<br />
games. The question today is if and when?<br />
<strong>IAG</strong>: Who do you most admire in the<br />
industry?<br />
KJ: The industry is made up numerous<br />
people on both the operator and vendor side,<br />
some of them great industry legends from<br />
all parts of the globe. It is a dynamic industry<br />
to work in which has giving me a career and<br />
opportunity to work and live all over the<br />
world. I often say “I go to work where people<br />
go to play.” This dynamic casino industry has<br />
some real entrepreneurs! Look at the casino<br />
structures throughout the world.<br />
<strong>IAG</strong>: Are you a gambler yourself? If so, what<br />
do you like to play?<br />
KJ: I have played a little roulette in the<br />
past. I have my own system but doesn’t<br />
every player? It’s fair to say that I’m not<br />
really a gambler but more fascinated in<br />
understanding the games and outcomes that<br />
bring players to play.<br />
<strong>IAG</strong>: What do you like to do in your spare<br />
time?<br />
KJ: I travel extensively for work and on annual<br />
leave which I enjoy however I also enjoy a<br />
quiet time at home particularly on Saturday<br />
evening cooking some dinner and relaxing in<br />
front of the TV. I enjoy dining out to experience<br />
new restaurants and catching up with friends,<br />
some of whom I have made acquaintances<br />
with from my years of living abroad in different<br />
countries. I can often be found at a resort<br />
swimming pool or on a beach in the sun.<br />
<strong>IAG</strong>: Where do you see yourself in five<br />
years?<br />
KJ: When I moved to Asia 11 years ago I was<br />
unsure if I would like it here or not. I enjoy<br />
my time in Macau and recently became a<br />
resident. I’m staying here for now and don’t<br />
see moving any time soon. I do see this<br />
as my base however I would like to spend<br />
some time in island life on white sands and<br />
aqua blue water in the future. I’m a beach,<br />
swimming pool and sun person that enjoys<br />
time on the water.<br />
“I would like to spend some time in island life<br />
on white sands and aqua blue water in the<br />
future. I’m a beach, swimming pool and sun<br />
person that enjoys time on the water.”<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 17
18 inside asian gaming <strong>December</strong> <strong>2015</strong>
<strong>December</strong> <strong>2015</strong> inside asian gaming 19
Tech Talk<br />
The Art of<br />
Cash<br />
Giesecke & Devrient has<br />
become one of the most trusted<br />
names in high-volume cash<br />
processing for casinos, banks<br />
and other cash-intensive<br />
enterprises. It all started<br />
from the company’s passion<br />
for banknotes, fostered<br />
over its 160-year history of<br />
manufacturing them.<br />
Munich-based Giesecke & Devrient is a leader<br />
in large-scale cash-processing technologies,<br />
providing fast, reliable, fully-automated, highsecurity<br />
systems designed to meet the needs of<br />
organizations including central and commercial<br />
banks and cash-transit enterprises as well as casinos.<br />
G&D’s cash-processing technologies are a natural complement<br />
to its other big segments — manufacturing banknotes as well as the<br />
production of substrates and foils. G&D is one of the world’s leading<br />
suppliers of both banknotes and the paper used to print them. It has<br />
printed more than 125 billion banknotes for various currency zones<br />
and exports banknote paper and high-security foil to more than 100<br />
countries. In 2014 alone, it produced 22,500 tons of banknote paper<br />
and 15 million square meters of security foil.<br />
G&D began as a printing business founded in Leipzig, Germany<br />
in 1852 by Hermann Giesecke and Alphonse Devrient, who set out<br />
to establish new technological standards for the banknote printing<br />
industry. Through the acquisition of Papierfabrik Louisenthal in<br />
1964, the company eventually became involved in the production of<br />
banknote paper and security foil.<br />
Earlier this year, Inside Asian Gaming was privileged to attend a<br />
special media event hosted by G&D in Munich that included a tour<br />
of its Louisenthal paper mill and foil plant and a half-day seminar<br />
covering topics ranging from the future of payments to the challenges<br />
of banknote design.<br />
The Louisenthal facility is nestled in the Bavarian countryside<br />
an hour’s drive south of Munich, and it would be putting it mildly<br />
to say security in and out of the building is tight. In contrast to the<br />
impression given by its rustic surroundings, the inside of the plant<br />
is decidedly high-tech, dominated by special-purpose machines<br />
churning out bobbins of security foil and reams of banknote paper in<br />
a multitude of hues for various nations.<br />
20<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Tech Talk<br />
Cash Still King<br />
Banknotes have proven resilient in maintaining their position as the<br />
most secure and flexible means of payment worldwide.<br />
Despite strong growth in the adoption of electronic payments,<br />
G&D expects no fall-off in the demand for banknotes, with banknote<br />
circulation volumes forecast to rise 5% a year for the foreseeable<br />
future. Even in an advanced economy like Germany, more than half of<br />
payments are still made in cash, while globally the figure is about 80%.<br />
“Cash is 100% reliable in times of crisis. It’s in periods of<br />
panic where a solid financial system has to prove itself,” said Ralf<br />
Wintergerst, a G&D board member. “In a crisis situation, the<br />
demand for cash typically rises sharply. The reason for this is trust<br />
in real currency.”<br />
The magic of modern banknotes is that the average person can<br />
quickly distinguish between a genuine and fake one using just their<br />
eyes and hands — it either “feels” real or it doesn’t. Acceptance<br />
by people and machines ultimately determines the success of<br />
banknotes. It’s a testament to the tireless innovation of companies<br />
like G&D that the immediately apparent security features are easily<br />
identifiable yet resistant to counterfeiting. Of course, banknotes also<br />
incorporate further levels of security features that require tools for<br />
verification. There are even concealed security features known only<br />
to central banks.<br />
“It has printed more than 125 billion<br />
banknotes for various currency zones and<br />
exports banknote paper and high-security<br />
foil to more than 100 countries. In 2014<br />
alone, it produced 22,500 tons of banknote<br />
paper and 15 million square meters of<br />
security foil.”<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 21
Tech Talk<br />
“The Louisenthal facility is nestled<br />
in the Bavarian countryside an hour’s<br />
drive south of Munich”<br />
A particularly memorable seminar session – featuring Marc<br />
Mittelstaedt, G&D’s head of banknote design – provided a layer-bylayer<br />
exposition of the creation of a new banknote. As G&D points<br />
out in its promotional literature, banknotes are an expression<br />
of the identity of a nation, serving in a way as calling cards.<br />
The creation of banknotes is therefore a complex art, melding<br />
aesthetics and the latest advances in security technology. To<br />
illustrate the various steps in the process, Mr Mittelstaedt’s team<br />
designed and produced a colorful sample banknote — after the<br />
Bauhaus-style, the influential art school that played an important<br />
role in Western architecture in the 20th century — incorporating<br />
all the latest security features.<br />
The base layer consists of the banknote substrate. Banknote<br />
substrates incorporate several embedded components such as<br />
watermarks, which have been an important security feature for over<br />
100 years, as well as security threads.<br />
Adjusting for differing climactic and circulation conditions across<br />
countries, G&D treats substrates with special coatings before and<br />
after printing to maximize the durability of banknotes within their<br />
given environment, while ensuring the security features are not<br />
compromised in the process.<br />
The next step involves printing of the background using a<br />
simultaneous offset method that makes possible security features<br />
such as see-through registers and intricate, multi-colored designs.<br />
Additional invisible but multicolor luminescent motifs, which appear<br />
under UV light, may also be included.<br />
Then comes a layer of intaglio printing, a technique whereby an<br />
image is engraved into a metallic printing plate, and the incised line<br />
or sunken area holds the ink. This gives banknotes their unique strong<br />
colors and contrasts, the tactile texture and high-quality appearance.<br />
The final stages involve screen printing and numbering. Screen<br />
printing is used to apply layers of newly developed functional<br />
pigments that can produce striking dynamic effects. Furthermore,<br />
the thickness of the coating involved in screen printing produces a<br />
substantial optical brilliance along with a high level of resistance to<br />
wear and tear during circulation.<br />
The all-important sequential serial numbers are added using<br />
letterpress printing. There are various options when it comes to<br />
serial numbers. They can be encrypted or designed to be additionally<br />
machine-readable, using magnetic pigment, for example. In addition<br />
to traditional numbering, G&D has also introduced the laser as a<br />
printing tool, making it possible to integrate the serial number into<br />
the banknote in whole or in part, possibly as a color motif within<br />
the area of the watermark, or a hologram — providing yet another<br />
line of defense against would-be counterfeiters. In the last step of the<br />
cash cycle, banknote processing systems, equipped with high-tech<br />
features such as very sensitive sensors, immediately detect and reject<br />
all counterfeits or banknotes with defects.<br />
22<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
<strong>December</strong> <strong>2015</strong> inside asian gaming 23
Insights<br />
Retail<br />
review<br />
In years gone by retail was an afterthought for an Asian integrated<br />
resort. But with the rising Chinese middle class and its voracious<br />
appetite for brands, retail is as crucial as any other non-gaming<br />
element. How is retail shaping up in Macau’s new normal?<br />
<strong>IAG</strong> recently sat down with Gloria<br />
Siu, Galaxy’s Assistant Vice<br />
President of Retail, for a chat<br />
about how Macau’s retail sector<br />
is faring. While Siu was quick to<br />
clarify her words represented her own<br />
personal point of view rather than her<br />
employer’s, they nevertheless provide<br />
interesting insights to the retail sector.<br />
<strong>IAG</strong>: How is the general level of retail sales<br />
now compared to what it was before the<br />
gaming revenue plunge? Gaming revenue is<br />
down over 30%, is retail the same?<br />
Gloria Siu: With the recent macroeconomic<br />
effects and government policies, in general<br />
retail business has dropped compared<br />
to last year. Unlike gaming, retail is a big<br />
word and has a wide range of components,<br />
including the “luxury”, “affordable” and<br />
“must-buy” product mix. Most of the drop<br />
in gaming has come in the VIP sector. In<br />
such an environment, customers tend to<br />
spend less in luxury, maintain affordable<br />
purchases and increase buying must-buy<br />
products. Also some shops and brands<br />
benefit from differences between Hong<br />
Kong, Macau and China, such as tariff<br />
24<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Insights<br />
differences with duty free goods, quality<br />
assurance differences (think baby products,<br />
healthcare and drugs) and daily price<br />
variation such as with gold.<br />
<strong>IAG</strong>: How have the new openings of Galaxy<br />
phase 2 and Studio City affected retail in<br />
Macau?<br />
GS: The new openings of retail portfolios<br />
offer a wide range of choices to both locals<br />
and tourists. Quite a few international<br />
brands have entered Macau for the first<br />
time. With environmental and political<br />
policy changes, Macau is stepping into a<br />
“new normal”, which means apart from<br />
gaming as the major revenue, non-gaming<br />
sectors such as retail and MICE are playing<br />
more important roles. The increased<br />
diversification is a healthy and positive<br />
direction that Macau is heading in.<br />
<strong>IAG</strong>: Are the tastes of the mainland visitor<br />
maturing compared to a few years ago?<br />
GS: Definitely. The middle class clusters<br />
have been growing rapidly with China’s<br />
booming economy in the past few years<br />
and Chinese people’s brand awareness is<br />
growing. More and more shopping malls<br />
are opening in China with international<br />
brands and Chinese people travel more<br />
to Hong Kong, Macau and destinations<br />
outside China. Visa requirements for<br />
travelling Chinese are relaxing. A few years<br />
ago Chinese people might look for brands<br />
with big logos that are easily recognizable<br />
on the street to show off, but now they<br />
are looking for subtle luxury symbols that<br />
makes them feel different. Things like<br />
luxury designer labels, limited editions<br />
and so on. While there is no doubt the<br />
overall brand awareness of mainland<br />
tourists in Macau is still behind those<br />
from Hong Kong and Macau – especially<br />
with more and more mainland tourists<br />
from second and third tier Chinese cities<br />
entering Macau – catching up the gap<br />
won’t be too far away given all the rapid<br />
changes in China.<br />
<strong>IAG</strong>: There are plenty of high-end offerings<br />
in retail for the VIPs, but what about midrange<br />
for the growing mass floor player?<br />
GS: Types of retail offerings are all about<br />
supply and demand. Usually retail mix<br />
positioning and planning is implemented<br />
and confirmed before retail professionals<br />
approach retail brands to come into the<br />
malls. The whole planning, leasing and<br />
opening process generally takes around<br />
two to four years. Therefore, what you see<br />
now reflects the market demand two to<br />
four years ago, which explains why there<br />
are plenty of high end offerings for VIPs in<br />
the current retail mix at most malls. With<br />
the “new normal” market, I believe the<br />
retail mix will be inclined to become more<br />
affordable. However, the retail mix also<br />
depends on the whole positioning of the<br />
property and its branding. If the property’s<br />
“A few years ago Chinese people might look for brands<br />
with big logos that are easily recognizable on the<br />
street to show off, but now they are looking for subtle<br />
luxury symbols that makes them feel different.”<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 25
Insights<br />
“The three golden rules in retail mall value<br />
are location, location and location.<br />
In Macau? It’s gamers, gamers and gamers!”<br />
branding is still VIP-oriented, the retail mix<br />
will follow. If the retail area is big enough,<br />
it would be ideal to have a full range of<br />
offerings to cover all clusters.<br />
<strong>IAG</strong>: What specific difference are there<br />
doing retail in an IR setting compared to<br />
normal retail say in Hong Kong or Shanghai<br />
for example?<br />
GS: The three golden rules in retail mall<br />
value are location, location and location. In<br />
Macau? It’s gamers, gamers and gamers!<br />
Well, at least it still is right now. In a normal<br />
retail industry, rental income is the major<br />
revenue for a mall, therefore everything is<br />
retail leasing oriented, while in Macau, retail<br />
is a relatively small proportion compared<br />
with gaming, therefore things are more<br />
gaming oriented. It shows in many ways.<br />
The first is mindset, which is not how other<br />
business and operations would help retail,<br />
but how retail would help gaming. Then<br />
there is marketing, in that different target<br />
customers decide different marketing<br />
strategies and promotion and membership<br />
systems. The population and customer<br />
bases are more versatile in Hong Kong<br />
and Shanghai – there’s a bigger pie for<br />
differentiation. Properties in Hong Kong<br />
and Shanghai are normally a mix of office<br />
and retail or residential and retail, where<br />
office workers and residents are regarded<br />
as providing important spending power in<br />
the mall, while in Macau it is mostly IR and<br />
tourist-oriented. Then you have HR factors,<br />
it is more difficult to get retail professionals<br />
and qualified staff in Macau, which limits<br />
some good brands or interesting concepts<br />
from entering Macau. In places like Hong<br />
Kong and Shanghai you can easily find lots<br />
of interesting designer or niche brands –<br />
not so easy to do in Macau!<br />
<strong>IAG</strong>: How are retail space deals<br />
struck between the retailer and the<br />
concessionaire? Typically what’s the mix<br />
between fixed cash monthly rental and<br />
percentage of sales? Has this been changing<br />
over the years?<br />
GS: Normally a typical retail lease has a fixed<br />
rent and a turnover rent, with the retailer<br />
paying whichever is higher each month.<br />
However, every landlord is different and<br />
every deal is different, depending on how you<br />
negotiate and the attitudes of both sides. It<br />
has not changed too much over the years in<br />
the Hong Kong and Macau markets.<br />
<strong>IAG</strong>: We’re hearing Hong Kong is getting a<br />
bad reputation with mainland tourists with<br />
analysts predicting much lower growth<br />
rates in the future. Is this a boon to Macau<br />
retail?<br />
GS: It can be a risk or an opportunity to<br />
Macau. The risk side is that tourists may<br />
choose to come to Hong Kong and Macau<br />
on the same trip. If the number of tourists<br />
entering Hong Kong decreases, it might<br />
affect Macau too. The opportunity side is<br />
that if Macau can offer better hospitality<br />
and customer experiences than Hong Kong,<br />
together with entertainment, gaming and<br />
other elements, Macau might benefit from<br />
the current Hong Kong situation.<br />
<strong>IAG</strong>: Will greater critical mass of retail on<br />
Cotai propel Macau into more of a shopping<br />
destination in the minds of tourists? Could<br />
it help extend the average stay in Macau?<br />
GS: Cotai is becoming the shopping<br />
destination for tourists, although it still<br />
has a lot to improve to catch up with Hong<br />
Kong. I don’t think shopping alone can help<br />
extend the average stay in Macau. Tourists<br />
won’t stay in a city for three days or more<br />
purely for shopping. Instead, if Macau<br />
offers more attractions, entertainment,<br />
resort facilities, F&B and places of interest<br />
combined with shopping, it will significantly<br />
help to extend the average stay.<br />
26<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
WE’RE HIRING A DEPUTY EDITOR<br />
Sick of your current employer?<br />
Looking for a change? Come join our fun-loving dynamic team!<br />
Employer<br />
Position title<br />
Reports to<br />
Salary<br />
Bonus<br />
Medical coverage<br />
Working location<br />
Working hours<br />
Transportation<br />
Public holidays<br />
Annual leave<br />
Sick leave<br />
Telephone<br />
Languages required<br />
Experience<br />
Qualifications<br />
Must Read Publications Limited (incorporated in<br />
Macau), publisher of Inside Asian Gaming.<br />
Deputy Editor – <strong>IAG</strong> and WGM.<br />
Managing Editor – <strong>IAG</strong> and Managing Editor – WGM.<br />
Range of MOP$18,000 to MOP$23,000 dependent<br />
on experience, qualifications and suitability of the<br />
successful candidate.<br />
A very attractive bonus structure is provided.<br />
Basic medical insurance will be provided.<br />
The company has offices located in Central Macau and<br />
Central Taipa. The successful applicant will be able to<br />
work from home when appropriate, but will generally<br />
work from company offices.<br />
Officially Monday to Friday 10:00 to 19:00, but as needed<br />
to achieve the functions of the role. Great flexibility is<br />
offered by the company in relation to working hours.<br />
From home to work and return most days in a chaffeurdriven<br />
luxury company vehicle (no Macau buses to catch!)<br />
All Macau government public and bank holidays.<br />
1.5 annual leave days per full calendar month worked<br />
(18 days per year), taken by mutual consent of the<br />
successful candidate and the company.<br />
up to 8 sick leave days per year.<br />
The company will provide a smart phone and data plan<br />
to be used for company business.<br />
Fluency in oral English and Cantonese and able to write<br />
in English and Chinese.<br />
At least one year of experience in a role involving<br />
journalism and/or professional writing is highly<br />
desirable but not essential.<br />
A tertiary degree in Chinese, English, communications<br />
or journalism is highly desirable but not essential.<br />
Training and mentorship<br />
• As appropriate to the successful candidate, a high level of training<br />
and mentorship will be provided to the successful candidate by the<br />
Managing Editors of WGM and <strong>IAG</strong>.<br />
Essential skills and attributes<br />
• Able to write professional level magazine and website copy.<br />
• Excellent organizational skills.<br />
• Able to work collaboratively and harmoniously with other staff.<br />
• Able to confidently attend press conferences and other events<br />
representing the company at such events and asking appropriate<br />
questions (with guidance and training).<br />
• The ability to work with an extensive contact list of many thousands<br />
of contacts.<br />
• An outgoing personality with the ability to build genuinely warm<br />
relationships over time.<br />
• Basic computer skills: Microsoft Word, PDFs, email, etc.<br />
Desirable skills and attributes<br />
• A basic understanding of casinos and gaming.<br />
• An existing network of contacts amongst Macau local businesses.<br />
• Video production skills.<br />
Duties<br />
• At times publicly represent Inside Asian Gaming and/or WGM.<br />
• Write professional magazine level copy for Inside Asian Gaming and<br />
WGM in one of English and Chinese and create a good quality first<br />
draft translation in the other language.<br />
• Manage and develop relationships to maintain and build the<br />
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• Assist with other operational activities as required, for example with<br />
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• Any other duties as necessary from time to time.<br />
For more information please contact Andrew W Scott at ceo@wgm8.com.<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 27
CASINO<br />
MARKETING<br />
A tipping point<br />
One thing that is very unique to the gaming industry is the high<br />
preponderance of tipped employees. Other service industries have<br />
some tipped employees but in gaming it seems almost everyone<br />
can make tips including, sometimes, managers.<br />
By Dennis Conrad<br />
Dennis Conrad is president<br />
and chief strategist for<br />
Raving Consulting Co, a fullservice<br />
marketing company<br />
specializing in assisting<br />
gaming organizations. He<br />
can be reached at +1 775 329<br />
7864 or by e-mail at dennis@<br />
ravingconsulting.com.<br />
Not many casino companies pay close attention<br />
to this “customer provided wage contribution,”<br />
other than to establish the necessary procedures<br />
and record keeping for it, ensure some fairness to<br />
tip earning opportunities among employees of the<br />
same job classification, and occasionally (usually among casino<br />
dealers who keep their own tips), try to ensure that tipped employees<br />
don’t earn too much and upset the whole wage scale applecart.<br />
Casino companies tend to like, or at least tolerate, such a<br />
pervasive tipping culture because, I suppose, the more a team<br />
member is tipped, the less a casino has to pay in base salary.<br />
Having been a tipped employee at several early jobs in my gaming<br />
career, I’m not sure how I feel about that.<br />
28<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
CASINO<br />
MARKETING<br />
One would think that employees earning tips would contribute to<br />
great casino customer service. However, from my experience, that is<br />
not always the case. Sure, great tipped employees tend to make great<br />
“tokes” (as tips are called in our industry), but too often this “gratuity<br />
culture” leads to only well-tipping casino customers getting great,<br />
friendly service. Perhaps that is human nature.<br />
What I have yet to see in the gaming industry (and what I think is a<br />
great opportunity) is a casino company strategically align its interests<br />
with the interests of its tipped employees – ok, Barona Resort and<br />
Casino in San Diego is the one huge exception.<br />
What exactly do I mean by that? I’ll try to explain and highlight<br />
the huge marketing opportunity that I see with this tipping culture<br />
and then offer some tips (pun intended) on aligning those interests.<br />
The “casino tipping world” and the unique flow of the casino’s<br />
business patterns (most business occurring from Friday night to<br />
Sunday afternoon) creates some interesting tip situations, such as:<br />
Employees working busy times make a lot more in tips than<br />
those working during slower times.<br />
Certain tipped positions (cocktail server, dealer, gourmet room<br />
food server, and so on) make a lot more in tips than most other<br />
tipped positions (cage cashier, guest room attendant, players<br />
club rep, and so forth).<br />
All else being equal (and certainly there are glaring exceptions)<br />
tipped employees serving VIP customers make a lot more than<br />
those tipped employees serving the masses.<br />
Casino employees who are allowed to keep their own tips in their<br />
job role will make a lot more than employees in that same job<br />
role who pool their tips with other employees.<br />
With these “tip realities” in mind, here are some suggestions for<br />
leveraging the casino tip environment to help your business (let HR<br />
figure out how to make it happen):<br />
Always have your best employees, by whatever objective measure<br />
you decide, work the best tip-earning shifts in all tipped positions.<br />
Where tips are pooled, try to find ways to have best employees<br />
keep their own tips instead of contributing them to the pool.<br />
Investigate ways to create career paths across tipped positions in<br />
ascending order of their tipped value (for example players club,<br />
to valet, to dealer, to cocktail server to server in high-limit room).<br />
And don’t tell me it’s impossible!<br />
Find ways to promote tips for your best employees with your<br />
customers. I’ve always felt that there should be a sign at every<br />
blackjack table that said, “We encourage generous tipping for<br />
great service. For anything less, do not feel obligated to tip.”<br />
Quit sweating the great employees who make huge tips in<br />
whatever job role they have (unless they are doing it in an unethical<br />
way). I know a casino that has several slot attendants that make<br />
over US$100,000 a year in salary and tips combined. But they<br />
magnificently serve slot players who, combined, spend several<br />
million dollars a year at that casino. What’s wrong with that?<br />
One acronym for “TIPS” is “To Insure Prompt Service.” I say<br />
use tips to ensure your best people are paid best for providing best<br />
service to your best players. And that is a great marketing result.<br />
Reprinted with permission of Casino Journal.<br />
“One acronym<br />
for ‘TIPS’ is ‘To<br />
Insure Prompt<br />
Service.’ I say,<br />
use tips to ensure<br />
your best people<br />
are paid best for<br />
providing best<br />
service to your<br />
best players.”<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 29
Gambling<br />
and the law<br />
Lessons from<br />
the Insurance Industry<br />
Licensed gaming<br />
is slowly becoming<br />
just another legal<br />
business—which is a<br />
very good thing<br />
By Prof. I. Nelson Rose<br />
Professor I Nelson Rose is<br />
recognized as one of the world’s<br />
leading authorities on gambling<br />
law and is a consultant and<br />
expert witness for governments<br />
and industry. His latest books,<br />
Gaming Law in a Nutshell,<br />
Internet Gaming Law and Gaming<br />
Law: Cases and Materials, are<br />
available through his website,<br />
www.gamblingandthelaw.com.<br />
Many of the strangest<br />
restrictions in the law<br />
arose from centuries of<br />
gambling being seen<br />
by society, or at least by<br />
opinion-leaders and lawmakers, as an activity<br />
that was simply not respectable. Gambling<br />
debts were unenforceable, and courts would<br />
no more allow casinos to advertise than they<br />
would brothels. A gaming license was similar<br />
to James Bond’s “license to kill”: It merely<br />
protected the operator from being prosecuted<br />
for what was otherwise an illegal act.<br />
In the past, other industries struggled<br />
with becoming respectable in the eyes of<br />
the law. This usually took the route of trying<br />
to show they were not forms of gambling,<br />
even if they were. They also knew they had to<br />
come up with arguments on why they were<br />
actually good for society. The best examples<br />
are trading in securities and commodity<br />
futures and insurance.<br />
Insurance is, of course, gambling.<br />
Looking just at the required three<br />
elements, insurance has “prize”, “chance”<br />
and “consideration”. After all, a policy<br />
30<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Gambling<br />
and the law<br />
holder is merely betting a small sum with<br />
the expectation of winning a larger sum if a<br />
certain contingent future event occurs.<br />
Systems similar to modern insurance are<br />
at least 3,500 years old. Shippers, merchants<br />
and financiers developed schemes to share<br />
the risk and spread unexpected losses<br />
caused by pirates and shipwrecks.<br />
Insurance as a separate contract first<br />
developed in Genoa in the 14th century, and<br />
was again focused on marine shipping. The<br />
long history of maritime insurance made<br />
it the least susceptible to being viewed as<br />
merely gambling in more modern times.<br />
The Great Fire of London, in 1666,<br />
appears to have led to the creation of the<br />
first fire insurance.<br />
Insurance probably would have been<br />
ignored by lawmakers if not for two<br />
developments. Owners of fire insurance<br />
policies seemed to be having a few too many<br />
fires. And operators found ways of turning<br />
insurance into pure gambling.<br />
A gambling fever swept England in the<br />
17th and 18th century. As UNLV scholar<br />
David G. Schwartz put it, men would bet on<br />
anything: “on whose grandmother would<br />
live longer or whether a surgeon might<br />
successfully save a particular patient.”<br />
This turned what was merely a way for<br />
merchants to lessen their risks into wideopen<br />
wagering. People would take out life<br />
insurance policies on celebrities. During the<br />
Nine Years’ War of 1688 to 1697, insurers<br />
took wagers on which cities would be the<br />
targets of military action.<br />
Probability theory, on which both<br />
insurance and gambling is based, was<br />
developed in the 17th century at the behest<br />
of professional bettors.<br />
Conventional gambling and insurance<br />
came together with the creation of “lottery<br />
insurance” and “insurance offices.” Lottery<br />
tickets were extraordinarily expensive, at<br />
least £10, more than a year’s wages for<br />
most workers. So, shares in full tickets<br />
were sold for much less, similar to how full<br />
tickets for Spain’s “El Gordo,” which cost<br />
€200, are sold today in half-, quarter- and<br />
smaller slices.<br />
But hustlers figured out how to sell<br />
chances for even less. “Clients” could<br />
“ensure,” for one shilling, that a particular<br />
number would not be drawn from the state<br />
lottery wheel on a particular day. These<br />
“policies” paid £10 if the number was drawn.<br />
Looking just at the required three elements, insurance<br />
has “prize”, “chance” and “consideration”. After all,<br />
a policy holder is merely betting a small sum with<br />
the expectation of winning a larger sum if a certain<br />
contingent future event occurs.<br />
The practice spread to America. Even<br />
today, the illegal numbers racket is often<br />
called “policy.”<br />
Parliament made sporadic efforts over<br />
the years to eliminate lottery insurance. On<br />
April 4, 1792, the House of Commons debated<br />
The Lottery Bill, to help reimburse loyalists<br />
who had suffered during the American<br />
Revolution. The standard arguments were<br />
raised about the evils of gambling, whether<br />
the state should profit from the vices and<br />
weaknesses of its citizens, the dangers of<br />
competition from foreign lotteries, and the<br />
discussion of lotteries as a “voluntary tax.”<br />
But then one Mr Rose (probably no relation)<br />
defended the lottery by declaring “that<br />
the evils complained of formerly existed …<br />
but he had reason to think they existed no<br />
longer. They had not arisen from lotteries<br />
themselves, but from the illegal insurance<br />
offices that had been opened. Those offices<br />
were now put an end to …”<br />
What finally led to a crackdown on<br />
insurance was the unseemliness, and<br />
danger, of people buying life insurance on<br />
well-known strangers.<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 31
Gambling<br />
and the law<br />
Probability theory, on<br />
which both insurance and<br />
gambling is based, was<br />
developed in the 17th<br />
century at the behest of<br />
professional bettors.<br />
The argument that the purchaser of<br />
insurance is actually trying to avoid risk did<br />
not work in this case. Business owners do<br />
not think they have lost bets when they do<br />
not have a fire, any more than when they<br />
hire security guards who never have to<br />
draw their guns. But while a theater has<br />
a business reason for insuring against<br />
the death of its box-office draw, even the<br />
biggest fan does not.<br />
In the US and England, courts and<br />
legislatures developed the “insurable<br />
interest” rule. You cannot take out a life<br />
insurance policy on someone you have no<br />
connection with. That would be too much<br />
like making a bet that another person would<br />
die. Plus, government is afraid that you<br />
might be tempted to do something to try to<br />
increase your chances of winning.<br />
The insurance industry won its battle to<br />
remain legal by showing that true insurance<br />
was different from pure speculation.<br />
This is similar to the arguments that<br />
advocates for Internet poker are making<br />
today. Poker sites would like to have online<br />
casino operators as allies. But they know they<br />
have more chance of winning over religious<br />
conservative Republicans and paternalistic<br />
liberal Democrats if they show that poker is<br />
a game of skill.<br />
Of course it is an easy argument to<br />
make. As noted poker author Richard Sparks<br />
observed: “I’ve been outplayed far too often<br />
on the Internet not to have learned the hard<br />
way that poker is, very sadly, a game in which<br />
skill predominates.”<br />
State lotteries can’t make this argument.<br />
But they were originally sold as ways of helping<br />
education or the elderly. They successfully<br />
shifted their image, to the public, as being<br />
merely another form of entertainment; while<br />
legislators and governors see lotteries as<br />
essential to balancing state budgets.<br />
Insurance eventually overcame its<br />
gambling roots because it was seen as<br />
creating a benefit for the general public, as an<br />
efficient way of spreading and lessening risk.<br />
Still, insurance had to be outlawed<br />
if the sole purpose was merely to make<br />
money by betting. Pure speculation was<br />
not only of questionable morality, but<br />
also considered economically inefficient,<br />
because it did not contribute anything to<br />
the greater society.<br />
Advocates for expanding gaming need<br />
to study history to see how insurance<br />
succeeded. Insurance is, by far, the largest<br />
form of legal gambling. In fact, by some<br />
standards, the insurance industry is the<br />
largest industry in the world.<br />
In the US and England,<br />
courts and legislatures<br />
developed the<br />
“insurable interest”<br />
rule. You cannot take<br />
out a life insurance<br />
policy on someone you<br />
have no connection<br />
with. That would be too<br />
much like making a bet<br />
that another person<br />
would die.<br />
32<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
<strong>December</strong> <strong>2015</strong> inside asian gaming 33
Blast<br />
from the Past<br />
Foreign Affairs<br />
<strong>December</strong> 2012<br />
Exactly three years ago in <strong>December</strong> 2012 <strong>IAG</strong> examined the Wynn vs<br />
Okada feud in light of increased prosecution of US companies engaging<br />
in overseas bribery. Despite a set of circumstances that seemed to be<br />
begging to be investigated, it’s been all quiet on the Eastern Front. We take<br />
a look back at the history behind the falling out of Wynn and Okada and<br />
its relationship to the Foreign Corrupt Practices Act.<br />
The Act’s criminal provisions have swept up more than 170<br />
individuals and entities, foreign and American both, just<br />
in the last dozen or so years—owners, CEOs, presidents,<br />
CFOs, directors, treasurers, general managers, employees,<br />
joint venture partners, trust fund managers, contractors,<br />
translators, even Hollywood producers—mostly in connection with<br />
actual or purported schemes to bribe foreign government officials<br />
to obtain business or secure some kind of commercial or financial<br />
advantage. At least 29 men and women have lost some measure of<br />
their physical freedom as a result of FCPA convictions or guilty pleas.<br />
More than US$3 billion in fines and other monetary penalties have<br />
been exacted. A Louisiana congressman convicted of bribery in a<br />
2009 jury trial that included FCPA charges is doing 13 years. In 2010, a<br />
corporate vice president got 87 months after pleading guilty to paying<br />
bribes to secure maritime contracts in Panama.<br />
And the Act is being enforced more vigorously now than at any<br />
time in its history, something Wynn’s lawyers would not have failed<br />
to note as relations with Mr Okada got uglier, and from the board’s<br />
standpoint increasingly worrisome, over his plans to develop a<br />
resort-scale casino in Manila in competition with his own company.<br />
Or so it’s portrayed in Wynn’s 2012 lawsuit charging the Japanese<br />
billionaire with “breach of fiduciary trust”.<br />
As Justice Department records show, almost half of all<br />
enforcement actions initiated under the FCPA or related statutes<br />
have occurred since Barack Obama took office in 2009—92 to<br />
date—more than under any president going back to Jimmy Carter,<br />
34<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Blast<br />
from the Past<br />
who signed the FCPA into law—more than under the 16 years of the<br />
Bush and Clinton administrations combined.<br />
In the casino industry one hears about the Foreign Corrupt<br />
Practices Act mostly in connection with a tangled history of relations<br />
between Las Vegas Sands and the powers that be in Beijing and<br />
Macau and a cast of assorted middlemen peddling influence in the<br />
shadowy terrain in between, among them, so it’s alleged, a prominent<br />
Macau lawyer who is a member of the territory’s Legislative Assembly.<br />
Most of this was dragged into the light when Steve Jacobs, who<br />
was fired in 2010 as head of the company’s China operations, sued<br />
for wrongful termination. In March 2011, LVS disclosed that it had<br />
been subpoenaed by the Justice Department and the Securities and<br />
Exchange Commission “relating to its compliance with the Foreign<br />
Corrupt Practices Act.”<br />
It is not uncommon for FCPA investigations to begin this way,<br />
with somebody talking out of school. In his March 2012 counterclaim<br />
challenging the forced redemption of his Wynn Resorts stock, Mr<br />
Okada says he was ousted from the corporation for challenging the<br />
authority of Chairman and CEO Steve Wynn, who he claims runs Wynn<br />
Resorts as his “personal fiefdom”. This extended to questions he says<br />
he’d raised about the propriety of a sizable donation the company<br />
pledged in May 2011 to a University of Macau foundation—$135<br />
million in 11 annual installments, the final payment to be made the<br />
year Wynn’s Macau casino concession is due to expire.<br />
Likewise, much of what former FBI Director Louis Freeh would<br />
report from the Philippines in support of Wynn’s breach-of-trust<br />
against Mr Okada appears to derive from information supplied by an<br />
attorney with an axe to grind and relationships with people in high<br />
Sheldon Adelson, who has said he fears<br />
“vilification” as a foe of the Obama<br />
administration, spent 2012 writing enormous<br />
checks to Republican candidates, political<br />
action committees and dark money non-profits<br />
to try to keep Mr Obama from returning to the<br />
White House.<br />
Barrack Obama—stepping up FCPA enforcement<br />
places, including former executives with the Philippines Amusement<br />
and Gaming Corporation (PAGCOR), the government agency that<br />
licenses and regulates the industry. The report, compiled in late<br />
2011 and early 2012, touched at some length on links between local<br />
affiliates of Mr Okada and one Rudolfo “Boysee” Soriano, who had<br />
been a comped guest of Mr Okada’s at Wynn Macau and Wynn Las<br />
Vegas on at least four occasions and is described as a PAGCOR<br />
consultant and confidante of Efraim Genuino, the agency’s former<br />
chairman. Soriano’s name acquired sudden notoriety last month<br />
after Reuters reported that Mr Okada’s Universal Entertainment<br />
Corp. was under investigation by the Nevada Gaming Control Board<br />
and the Philippines Department of Justice in connection with a 2010<br />
transfer of $40 million from the United States to a company in Hong<br />
Kong, $30 million of which found its way to companies controlled by<br />
Mr Soriano. The money was moved through Aruze USA, the Nevadaregistered<br />
entity that held Mr Okada’s Wynn Resorts shares. Aruze<br />
USA is wholly owned by Tokyo-based, JASDAQ-listed Universal,<br />
which is licensed in Nevada as a gaming machine manufacturer<br />
and is 67.9% controlled by an Okada family entity. Mr Okada is the<br />
chairman of Universal and president, secretary and treasurer of Aruze<br />
USA. Reuters reported that at least two former Universal employees<br />
were talking to the FBI in connection with the investigations.<br />
Las Vegas Sands, meanwhile, has marshaled the services of<br />
legal heavyweights Mark Mendelsohn, former head of the Justice<br />
Department’s FCPA unit, and Richard Grime, an FCPA expert in the<br />
White Collar Defense and Corporate Investigations Practice of D.C.-<br />
based O’Melveny and Myers; while Sheldon Adelson, the company’s<br />
famously combative chairman, who has said he fears “vilification”<br />
as an outspoken foe of the Obama administration, spent 2012<br />
writing enormous checks to Republican candidates, political action<br />
committees and dark money non-profits to try to keep Mr Obama<br />
from returning to the White House.<br />
Had he succeeded it’s likely his FCPA worries would be behind<br />
him. As it stands, $150 million or so in direct and indirect campaign<br />
contributions later, his company is also the target of a federal probe<br />
into alleged money-laundering at its Las Vegas casinos. Mr Adelson<br />
was planning to travel to Washington this month, according to a<br />
Huffington Post report, to meet with Republican lawmakers. The<br />
agenda was to include the Foreign Corrupt Practices Act, the Post<br />
said, citing party insiders.<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 35
Blast<br />
from the Past<br />
In January 2011, Wynn’s independent<br />
directors led by former Nevada Gov. Bob Miller<br />
undertook the first of two risk assessments<br />
of the Philippines. Their conclusion was<br />
that corruption is “deeply ingrained” in the<br />
gaming industry there and that newly elected<br />
President Benigno Aquino [pictured here]<br />
wasn’t likely to do much about it.<br />
“It looks like Sheldon is shooting himself in the foot when<br />
it comes to the FCPA,” says a source with ties to the regulatory<br />
authorities in Macau.<br />
For what it’s worth, Mr Wynn is also a major Republican donor.<br />
Similarly outspoken in his dislike for the Obama presidency, he<br />
acknowledged “urging” his 12,000 Las Vegas employees to vote for<br />
Mitt Romney.<br />
Love Gone Sour<br />
In January 2011, Wynn’s independent directors led by former Nevada<br />
Gov. Bob Miller, who chairs the board’s Compliance Committee,<br />
undertook the first of two risk assessments of the Philippines.<br />
Their conclusion was that corruption is “deeply ingrained” in the<br />
gaming industry there and that newly elected President Benigno<br />
Aquino wasn’t likely to do much about it. The<br />
committee also claimed to have evidence leading<br />
to “reasonable suspicion that persons acting on<br />
Okada’s behalf had engaged in improprieties,”<br />
possibly a reference to the allegations currently<br />
swirling around Boysee Soriano.<br />
According to the company’s 2012 lawsuit,<br />
these findings were presented at a board meeting<br />
the following month with Mr Okada present.<br />
Steve Wynn announced at the meeting that<br />
he’d been invited by Mr Okada to meet with Mr<br />
Aquino. The independent directors responded<br />
that “involvement in the Philippines was<br />
inadvisable” and recommended against it. The<br />
meeting with Mr Aquino was canceled. Mr Okada<br />
was “embarrassed and angry”.<br />
The committee’s second investigation,<br />
commissioned that August, went further,<br />
declaring that it had “identified anomalies and<br />
improprieties in Universal/Okada’s dealings in<br />
the Philippines”. The findings included concerns that Mr Okada was<br />
“engaging in acts that would render him unsuitable under Nevada<br />
gaming regulations, and breaching the fiduciary trust duties he owed<br />
Wynn Resorts”.<br />
Sometime around the end of October, Washington, D.C.-based<br />
Freeh, Sporkin & Sullivan was brought in “to examine Mr Okada’s<br />
efforts in connection with the creation of a gaming establishment<br />
… but not quite kingmaker<br />
in the Republic of the Philippines”. Specifically, the board wanted<br />
something definitive on whether Mr Okada “may have breached his<br />
fiduciary duties to Wynn Resorts; engaged in conduct that potentially<br />
could jeopardize the gaming licenses of Wynn Resorts; and/or<br />
violated the Wynn Resorts compliance policy”.<br />
It’s difficult to imagine that Mr Okada couldn’t have known<br />
at this point that his days at the company were numbered, for his<br />
first written request for corporate records relating to the University<br />
of Macau donation was submitted on 2nd November. Three more<br />
requests would follow, on the 17th, the 29th and 12th <strong>December</strong>.<br />
On 11th January of this year, he went into state court in Nevada to<br />
demand the information. He also wanted to see records relating to<br />
the status of his substantial equity holding as a result of the 2009<br />
divorce settlement between Steve and Elaine Wynn, who is also a<br />
director, and records explaining how the company<br />
had spent some $30 million he says he provided<br />
back in 2002 to get the Macau business off the<br />
ground.<br />
It was almost exactly one month later, on<br />
13th February, that the Securities and Exchange<br />
Commission, which jointly enforces the FCPA,<br />
came calling, requesting through its Salt Lake<br />
Regional Office that the company “preserve<br />
information relating to the donation to the<br />
University of Macau, any donations by the<br />
Company to any other educational charitable<br />
institutions … and the Company’s casino or<br />
concession gaming licenses or renewals in<br />
Macau”.<br />
The irony is somewhat striking since, to hear<br />
Wynn tell it, the company’s standing with regard<br />
to the FCPA has been of paramount concern going<br />
back to 2008. That was the year a Philippines<br />
subsidiary of Aruze USA won one of four no-bid<br />
licenses from PAGCOR to develop a resort casino on land reclaimed<br />
from Manila Bay and christened Entertainment City.<br />
Louis Freeh’s background is indicative of just how much this<br />
had come to worry the board. His law partners include two retired<br />
federal judges, one of whom used to head the SEC’s Enforcement<br />
Division. Mr Freeh had been a US attorney and US District judge<br />
prior to joining the Clinton administration in September 1993, where<br />
36<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Blast<br />
from the Past<br />
“I love Kazuo Okada as much as any man that<br />
I’ve ever met in my life,” Steve Wynn once<br />
proclaimed. “And there is hardly anything that<br />
I won’t do for him.”<br />
he would direct the FBI for almost seven years, continuing in the<br />
post for five months more after George W. Bush took office. After<br />
leaving the government he represented Prince Bandar bin Sultan, the<br />
former Saudi ambassador to the US, in the al-Yamameh arms-foroil<br />
scandal involving Europe’s largest defense contractor, UK-based<br />
BAE Systems. In 2010, BAE would forfeit US$400 million in one of<br />
the largest criminal prosecutions in FCPA history. That same year,<br />
as part of the fourth-largest FCPA settlement up to that time, Mr<br />
Freeh was appointed to monitor Daimler AG’s compliance with the<br />
Act after the giant automaker and three subsidiaries agreed to pay<br />
The Foreign Corrupt Practices Act is being<br />
applied more vigorously now than at any time<br />
in its history. Almost half of all enforcement<br />
actions initiated under it have occurred since<br />
Barack Obama took office in 2009, more than<br />
under any president going back to Jimmy<br />
Carter, who signed the FCPA into law, more<br />
than under the 16 years of the Bush and<br />
Clinton administrations combined.<br />
$93.6 million in fines and hand over $91.4 million in profits to settle<br />
alleged violations. In 2011, he served as an independent investigator<br />
for FIFA in the Mohamed bin Hammam bribery scandal.<br />
While the SEC was poring over Mr Okada’s January petition, Mr<br />
Freeh was briefing Wynn’s Compliance Committee on what he’d<br />
learned about the Philippines. His final interview, with Mr Okada and<br />
Mr Okada’s US counsel, took place in Tokyo on 15th February. On the<br />
18th, he gave what Wynn describes as a “detailed presentation” to the<br />
board and provided copies of his final report, which concluded that<br />
Mr Okada’s conduct “constituted prima facie evidence of violations<br />
of the Foreign Corrupt Practices Act”. It was on that day, apparently,<br />
that Wynn issued a 10-year IOU to buy back Aruze USA’s shares,<br />
amounting to a 19.66% stake in the company, at a 30% discount to<br />
their market value at the time. The next day, the company filed its<br />
suit in Nevada District Court in Las Vegas charging the man who had<br />
helped bankroll Wynn’s empire with “breach of fiduciary trust”. Mr<br />
Okada was later booted off the board of Wynn Macau. He is still on<br />
the board of Wynn Resorts, his seat protected by Nevada law unless<br />
the shareholders vote to remove him.<br />
“I love Kazuo Okada as much as any man that I’ve ever met in my<br />
life,” Steve Wynn once proclaimed. “And there is hardly anything that<br />
I won’t do for him.”<br />
Obviously, that stopped at Luzon’s steamy shores.<br />
The “Big Stick”<br />
On 24th February, the Financial Times reported that a lawyer for Wynn<br />
Resorts who had served with the US Attorney’s Office in Los Angeles<br />
had flown to Washington to meet with criminal prosecutors at the<br />
Department of Justice. It was not known at the time if the department<br />
has joined the SEC in looking into the company’s affairs. It is still not<br />
known.<br />
Writing that month in his “White Collar Watch” column in The<br />
New York Times, former Justice Department prosecutor and law<br />
professor Peter J. Henning suggested that Wynn’s suit against<br />
Mr Okada “means the Justice Department and the Securities and<br />
Exchange Commission will be scouring the company’s books for<br />
possible violations, a front that neither side can control.”<br />
“By invoking the specter of overseas bribery, Wynn has effectively<br />
opened itself up to a wide-ranging federal investigation of its dealings<br />
in Macau and elsewhere. Combined with the lawsuit it filed against<br />
Mr Okada, the company most likely will face soaring legal costs over<br />
the next year or two as it deals with the fallout from the dispute.”<br />
Mike Koehler, a law professor with Southern Illinois University<br />
and a blogger on all things FCPA, calls this battle of the billionaires<br />
“one of the strangest instances of FCPA scrutiny one can imagine”.<br />
“The Freeh report puts the DOJ (and perhaps even the SEC given<br />
Okada’s membership on the Wynn Board) in a difficult position.<br />
How can the agencies not investigate the conduct at issue when the<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 37
Blast<br />
from the Past<br />
“By invoking the specter of overseas bribery, Wynn has<br />
effectively opened itself up to a wide-ranging federal<br />
investigation of its dealings in Macau and elsewhere.”<br />
former director of the FBI is terming the conduct ‘prima facie’ FCPA<br />
violations. An analogy would be like calling the fire department to<br />
inform that your house is on the fire, but the fire department fails to<br />
show up.”<br />
The UMAC endowment, which has generated at least four<br />
shareholder lawsuits, is characterized as “suspicious” by Mr Okada,<br />
who cites “its enormous size, the fact that the 10-year term of the<br />
pledge matches precisely the length of the casino license Wynn<br />
Resorts was seeking, and the fact that the lead trustee of the University<br />
of Macau Development Foundation also has a position in the Macau<br />
government which enables him to influence the issuance of gaming<br />
licenses.” Presumably this refers to a prominent local businessman<br />
named Peter Lam Kam Seng, a charter member of the foundation<br />
and a member of the committee that elects Macau’s chief executive.<br />
“I am at a complete loss as to the business justification for the<br />
donation,” Mr Okada said in September in an open letter to Wynn’s<br />
shareholders, “other than that it was an attempt to curry favor with<br />
those that have ultimate authority for issuing gaming licenses.”<br />
He was the only one of the 16 directors to oppose the endowment.<br />
Wynn says that’s not true, that he objected only to its length.<br />
Charitable contributions as such are not prohibited by the Act<br />
as long as they are not used as a “pretense” to cover bribes to<br />
government officials. This distinction was reiterated in fresh guidance<br />
on the Act issued last month by the Justice Department and the SEC.<br />
The guidance gives the example of a Eurasian-based subsidiary<br />
of a US NGO that acceded to a request from an agency of a foreign<br />
government to make a grant to a local financial institution as a<br />
condition for attaining bank status. The company emerged in the<br />
clear, however, in part because it informed the DOJ of the request up<br />
front and because it did its homework by ensuring the money was<br />
transferred to a valid bank account and requiring the institution to<br />
provide audited financial statements along with a written agreement<br />
restricting the use of the funds and a confirmation that none of its<br />
officers were affiliated with the government.<br />
Then there’s the example of pharmaceutical giant Schering-<br />
Plough, which had a subsidiary in Poland that donated money to a<br />
foundation that restores historical landmarks. The foundation was<br />
genuine. Its founder and president, however, was the director of a<br />
government health fund that purchases pharmaceuticals. Worse,<br />
“Internal documents established that the payments were not viewed<br />
as charitable contributions but rather as ‘dues’ the subsidiary was<br />
required to pay for assistance from the government official,” the<br />
November FCPA guidance notes, adding that the payments also<br />
violated Schering’s own policies, which require that charitable giving<br />
“generally should be made to health care institutions and relate to<br />
the practice of medicine”.<br />
Wynn maintains that the UMAC donation “was made following<br />
an extensive analysis which concluded that the gift was made in<br />
accordance with all applicable laws.” No doubt, corporate counsel<br />
has since made note of these “Five Questions to Consider When<br />
Making Charitable Payments in a Foreign Country” from the FCPA<br />
guidance:<br />
What is the purpose of the payment?<br />
Is the payment consistent with the company’s internal<br />
guidelines on charitable giving?<br />
Is the payment at the request of a foreign official?<br />
Is a foreign official associated with the charity and, if so, can<br />
the foreign official make decisions regarding your business<br />
in that country?<br />
Is the payment conditioned upon receiving business or other<br />
benefits?<br />
As for Mr Soriano’s visits to Wynn’s casinos, they were part of<br />
more than $110,000 in room and food and beverage complimentaries<br />
and other courtesies that were extended to current and former<br />
members and associates of PAGCOR and their families at the behest<br />
of Mr Okada and/or his representatives. These sums were all charged<br />
to a courtesy account maintained by the company for Universal and<br />
Aruze USA and funded by deposits from Mr Okada or his affiliates.<br />
In November 2009, the husband of then-Philippines President Gloria<br />
Macapagal Arroyo was comped a week at Wynn Las Vegas at a cost of<br />
more than $4,600. In June 2010, his last month in office, Mr Genuino<br />
was comped $1,870 at Wynn Macau. (The Freeh report claims<br />
Universal also paid expenses related to a trip by the former PAGCOR<br />
chairman to Beijing during the 2008 Olympics.) More than $5,900<br />
was comped in 2010 and 2011 for stays at Wynn Las Vegas and Wynn<br />
Macau by four South Koreans, one of whom was identified at the<br />
time as commissioner of the Incheon Free Economic Zone Authority,<br />
where Mr Okada is also looking to develop a casino. In September<br />
Mr Okada contends in<br />
the Freeh report that<br />
“all his efforts in the<br />
Philippines prior to the<br />
change of presidential<br />
administration in the<br />
summer of 2010 were<br />
undertaken on behalf of<br />
and for the benefit of Steve Wynn and Wynn<br />
Resorts”. The company vehemently denies this.<br />
38<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
Blast<br />
from the Past<br />
2010, two months after Mr Genuino was sacked by President Aquino<br />
on suspicion of corruption, his successor, Cristino L. Naguiat, and<br />
a party that included his wife, their children, the nanny and another<br />
PAGCOR officer and his wife ran up a bill over four days at Wynn<br />
Macau in excess of $50,000.<br />
Mr Okada implies that Wynn was complicit in at least some of this,<br />
contending in the Freeh report that “all his efforts in the Philippines<br />
prior to the change of presidential administration in the summer of<br />
2010 were undertaken on behalf of and for the benefit of Steve Wynn<br />
and Wynn Resorts”. The company vehemently denies this.<br />
The FCPA does not prohibit a “reasonable and bona fide<br />
expenditure, such as travel and lodging expenses, incurred by or<br />
on behalf of a foreign official … directly related to the promotion,<br />
demonstration or explanation of products or services; or the<br />
execution or performance of a contract with a foreign government or<br />
agency thereof.”<br />
What it does prohibit is conduct like that of a California<br />
telecommunications company that was slapped with an enforcement<br />
action for spending several millions of dollars over a period of years<br />
for hundreds of customer trips arranged for the purpose of obtaining<br />
systems contracts in China. These included visits by employees of<br />
state-owned companies to popular US tourist destinations. The trips<br />
were purported to be for “training,” and approximately $670,000<br />
of the expenses was falsely recorded as such. A New Jersey-based<br />
telecom ran into similar trouble over hundreds of trips by Chinese<br />
government officials ostensibly for training and facility inspections<br />
that masked holidays in New York City, Las Vegas, Hawaii, Disney<br />
World, the Grand Canyon and Niagara Falls. The expenses were<br />
either not recorded or falsely listed on the books as “consulting fees,”<br />
the Justice Department says. This included cash that was handed to<br />
some of the officials for spending money.<br />
According to the Freeh report, everyone in Mr Naguiat’s party<br />
received US$5,000 in credit for “shopping and gaming”. This was<br />
granted at the request of Mr Okada’s representatives and charged to<br />
the Universal/Aruze USA account. Another 80,000 Macau patacas<br />
(approximately $10,000) was advanced from the cage and charged<br />
to the Universal/Aruze account for a Chanel bag Mr Naguiat wanted<br />
for his wife.<br />
If it is true, as Wynn’s suit alleges, that Mr Okada’s representatives<br />
Meet the new boss<br />
Cristino L. Naguiat<br />
also wanted the stay to be kept secret and instructed the hotel that<br />
Mr Naguiat would not register as a guest (he would be listed by<br />
VIP Services as “Incognito” followed by his name) that could prove<br />
especially damning from the standpoint of the FCPA. The same goes<br />
for the accusation that they wanted to conceal some of the costs by<br />
laying them off on Wynn Macau. This included accommodations at<br />
the “most expensive” suite at the property, the 7,000-square-foot<br />
Villa. This was refused, according to the Freeh report.<br />
Mr Okada denies any knowledge of or involvement in wrongdoing<br />
at the company.<br />
Wynn likewise maintains that it has followed the law both in letter<br />
and spirit. In August 2011, the month the Compliance Committee<br />
commissioned its second investigation into the Philippines, a notice<br />
was issued to all the members of the board to report in October<br />
for training on the Foreign Corrupt Practices Act. They also were<br />
instructed to review the company’s “Code of Business Ethics” and<br />
“Policy Regarding the Payment to Government Officials” and to<br />
confirm in writing that they had read and understood them. Wynn<br />
says every director signed this “Code of Business Conduct and Ethics<br />
Acknowledgement” save one, Kazuo Okada. He notified the board<br />
that he would attend the FCPA training, the company says, but the<br />
week before it was to start he asked for the training materials to be<br />
translated into Japanese. He also wanted the date of the training<br />
moved. He never attended.<br />
The lawyers at Latham & Watkins, a US-based practice specializing<br />
in international law and regulation, say an effective compliance<br />
program should be able to satisfy at least three basic questions:<br />
Is the program well-designed?<br />
Is it applied in good faith?<br />
Does it work?<br />
Currently, the FCPA does not provide for an affirmative<br />
compliance defense. The US Chamber of Commerce, among others,<br />
believes it should.<br />
So does Mr Koehler. “What you’re dealing with is not the law,” he<br />
says, “but the Justice Department’s and the SEC’s view of the law and<br />
in some cases that view has been rejected by the courts.”<br />
The chamber also wants the Act amended so that “willfulness”<br />
has to be proved for a company to be criminally liable. (Currently,<br />
this applies only to individuals.) They also want limitations on a<br />
company’s liability for the acts of its subsidiaries.<br />
For now, though, good intentions will carry only as much weight<br />
as federal prosecutors choose to accord them.<br />
“It’s the enforcement agencies’ view that’s important,” Mr<br />
Koehler says. “They hold the big stick.”<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 39
40 inside asian gaming <strong>December</strong> <strong>2015</strong>
<strong>December</strong> <strong>2015</strong> inside asian gaming 41
REGIONAL<br />
BRIEFS<br />
Wynn Palace opening delayed<br />
until June 2016<br />
Wynn Resorts Ltd – the parent company of local casino operator<br />
Wynn Macau Ltd – has announced that the opening of its new Cotai<br />
property Wynn Palace has been delayed until June 2016.<br />
Just four months after setting an opening date of 25 March<br />
2016, Wynn Resorts was forced to amend their expectations after<br />
being informed by their general contractor, Leighton Holdings Ltd,<br />
that the project would not be ready in time.<br />
The revised date has officially been set as 25 June 2016.<br />
However, investment analysts have widely predicted there<br />
would likely be no change to the US$4.1 billion construction budget,<br />
nor would the delay have any significant impact to the company’s<br />
bottom line.<br />
“While we are surprised by the announcement, given our<br />
negative view of the impacts of new supply into the current market<br />
climate, we don’t think the three-month delay is entirely meaningful<br />
from a fundamental perspective,” said Deutsche Bank gaming<br />
analyst Carlo Santarelli.<br />
The delay has been blamed on a range of factors including<br />
labor shortages and the Macau government’s tendency to delay<br />
the issuing of necessary permits at various stages of construction<br />
in order to ensure the opening dates of Cotai’s under-construction<br />
properties are staggered.<br />
But Santarelli said it was more likely down to on-site difficulties.<br />
“They have experienced due course construction delays, some<br />
of which stem from the level of the expectation for the quality of the<br />
finishing work,” he said.<br />
Wynn Resorts Chairman Steve Wynn was recently critical of the<br />
Macau government for failing to inform casino operators of how<br />
many new-to-market gaming tables their new properties would be<br />
granted until shortly before opening. Most had previously budgeted<br />
for between 500 to 600 new tables but the two big properties to<br />
open so far – Galaxy Phase II and Studio City – have received just<br />
150 and 250 respectively.<br />
When it finally opens, Wynn Palace will feature a 1,700 room<br />
hotel along with a lake with water displays and a gondola ride.<br />
South Korea’s only locals casino<br />
continues to flourish<br />
The operator of the only casino in South Korea where locals are<br />
allowed to gamble has announced a 12.8% net income increase<br />
year-on-year for the third quarter of <strong>2015</strong>.<br />
In a filing to the Korean Exchange, Kangwon Land Inc reported a<br />
net income of KRW119 billion (US$103 million) in the three months to<br />
September 30. This included an increase in revenue from sales of 5% to<br />
KRW413.5 billion and in operating income of 18.9% to KRW157.9 billion.<br />
The revenue increase was also a significant improvement on the<br />
previous quarter, with revenue up 6.3% and net income up 22.2%.<br />
Daiwa Securities Capital Markets Korea analyst Thomas Y Kwon<br />
predicts Kangwon Land Inc’s profit will continue to grow in the<br />
following months.<br />
“We think the company would likely see solid visitor growth<br />
and gaming demand for slots and mass-table games in the fourth<br />
quarter of <strong>2015</strong> and 2016,” he said in a note.<br />
“We forecast Kangwon Land’s revenues and operating profit<br />
to increase by 9.9% year-on-year and 14.6% year-on-year in 2016<br />
respectively.”<br />
The South Korean government is preparing to issue up to two<br />
new licenses for integrated resorts with casinos that would only be<br />
open to foreign players. The issuing of any license is dependent on<br />
the successful party committing to an investment of at least KRW1<br />
trillion (US$890 million).<br />
It is believed that as many as 34 groups had initially submitted<br />
applications with that number since reduced to nine remaining<br />
contenders battling it out for the two available licenses.<br />
This is despite the fact that the impact of the current economic<br />
climate in China appears to have stretched beyond Macau, with profits<br />
at Korea’s foreigner-only casinos having fallen throughout <strong>2015</strong>.<br />
South Korea currently has a total of 17 operating casinos with 16<br />
of them available only to foreigners.<br />
Kangwon Land casino<br />
Macao Gaming Show to take<br />
next step in 2016<br />
The Macao Gaming Show will return in 2016 ready to move to take<br />
the next step in its evolution following the success of MGS <strong>2015</strong>,<br />
according to the Chairman of organizing body the Macau Gaming<br />
Equipment Manufacturers Association, Mr Jay Chun.<br />
Mr Chun said the third edition of the trade show, which ran<br />
from 17 to 19 November at the Venetian Macao, was “the greatest<br />
platform for MGS to move forward to the next level” after attracting<br />
over 100 exhibitors.<br />
42<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
REGIONAL<br />
BRIEFS<br />
MGS <strong>2015</strong> also saw its floor space expand by 20% on the<br />
previous year to around 12,000 square meters while boasting<br />
representatives from all six of the world’s populated continents.<br />
Mr Chun said, “The Macao Gaming Show has made a significant<br />
step forward. The exhibition has signalled its intent to grow in<br />
numbers and expand in sectors and the positive response from all<br />
the exhibitors and visitors suggests that MGS must continue with<br />
its vision through 2016 and beyond.<br />
“The show saw major innovations on the floor from both the<br />
gaming and entertainment sectors; key product launches across<br />
the board; a strong input from the Macau concessionaires and the<br />
local business community; an increasing overseas contingent; and<br />
notable commitments to sign up for 2016.<br />
“Equally important is the impression MGS and the Macao Tourism<br />
and Culture Summit left on our key partners at the Macau SAR<br />
Government. MGS <strong>2015</strong> proved that Macau can really make its mark<br />
on the international stage through both quality trading opportunities<br />
and ideas and debate that will drive the industry forward.”<br />
“Our task – which starts immediately – is to build on the success<br />
of <strong>2015</strong> and push forward with the show’s development as one of<br />
the world’s ‘must attend’ gaming events.”<br />
MGS has announced that the fourth edition of the show, to take<br />
place from 15 to 17 November 2016, would include a greater focus<br />
on Macau’s growing mass market segment.<br />
Melco-Crown reaches agreement<br />
to amend loan terms<br />
Melco-Crown Entertainment Ltd and its partners have reached an<br />
agreement with lenders to amend the terms of a US$1.4 billion<br />
project loan for its recently opened Studio City integrated resort<br />
in Macau.<br />
Due in January 2018, Melco Crown stated in a filing to the US<br />
Securities and Exchange Commission that it “has received the<br />
requisite lender consent to amend the loan documentation as<br />
proposed by the Studio City borrowing group.<br />
“The amendments … include changing the Studio City project<br />
opening date condition from 400 to 250 tables, consequential<br />
adjustments to the financial covenants, and rescheduling the<br />
commencement of financial covenant testing.”<br />
Melco Crown required consent from more than 50% of lenders,<br />
which include Bank of China Ltd and the Industrial & Commercial<br />
Bank of China Ltd, to be granted the amendment.<br />
Studio City opened its doors on 27 October <strong>2015</strong> with 200 newto-market<br />
gaming tables, with another 50 becoming available for<br />
use from January. It also announced that it would operate with no<br />
VIP tables – opting instead to focus on the growing mass market<br />
segment which provides better margins on its tables.<br />
The decision is also in line with the property’s array of nongaming<br />
attractions which show a clear desire to diversify beyond<br />
the gaming floor. They include a Batman Dark Flight magic motion<br />
ride, Franz Harary’s House of Magic, a 5,000 seat multi-purpose<br />
arena and the Golden Reel – a figure eight Ferris wheel starting 23<br />
stories high.<br />
Macau’s casinos wouldn’t have even contemplated having no<br />
VIP gaming 12 months ago but with the VIP segment continuing<br />
to shrink on the back of the Chinese Central Government’s anticorruption<br />
crackdown, the reliance on high rollers isn’t what it<br />
used to be.<br />
It “should work,” said Union Gaming Securities Asia<br />
analyst Grant Govertsen. “VIP as it stands today is approaching<br />
meaningless as a percentage of profits.”<br />
International Poker Open<br />
spreads its wings<br />
The latest poker tour to try and make its mark in Asia, the<br />
International Poker Open (IPO), held its first-ever Philippines event<br />
in November having previously operated solely in South Korea.<br />
IPO, which is owned by Allwinstar Entertainment based in<br />
Maryland, USA, held its first event in Jeju last <strong>December</strong> and its<br />
second, also in Jeju, in May this year. However, it recently signed<br />
a three-year agreement with Resorts World that will see it run<br />
tournaments in Resorts World properties with Manila the first to<br />
welcome the fledgling tour.<br />
Resorts World has properties in Singapore and the Philippines<br />
while Resorts World Jeju is currently under construction and due to<br />
open in 2017.<br />
IPO is also in talks with Resorts World’s parent company<br />
Genting Group to take the tournament series international. Genting<br />
Group’s casino empire includes multiple locations across the USA,<br />
the UK and the Caribbean among others.<br />
The biggest challenge for IPO will be finding its niche in the<br />
already crowded Asian poker calendar. Tournament poker in the<br />
region has traditionally been dominated by the Asian Poker Tour<br />
(APT) and the Asia Pacific Poker Tour (APPT) while the popular<br />
World Poker Tour (WPT) has also made moves into Asia in recent<br />
years with events in Manila and Sanya.<br />
Nevertheless, the partnership with Resorts World could prove<br />
hugely beneficial in helping IPO gain a foothold – particularly given<br />
the fact that none of its rivals currently has a stop in Singapore.<br />
Poker in Asia has been gradually breaking boundaries in recent<br />
times with Vietnam’s first ever international poker festival, APT<br />
Vietnam, held at Ho Tram Resort Casino in May followed by the<br />
country’s first home grown poker series – the Vietnam Poker Cup<br />
– in August.<br />
IPO3 at Resorts World Manila has a busy seven day schedule<br />
boasting 16 events in its first foray outside South Korea.<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 43
INTERNATIONAL<br />
BRIEFS<br />
Canberra casino announces<br />
stunning 80% revenue rise<br />
Australia’s Canberra Casino, purchased by Tony Fung’s Aquis<br />
Entertainment 12 months ago, saw profits rise by a staggering 80%<br />
year on year in October.<br />
The once ailing casino in the nation’s capital appears to be<br />
enjoying a stunning turnaround under its new ownership, with<br />
October revenue reported at AU$2.4 million – a massive 62% rise<br />
on September profits.<br />
The results come just two months after Aquis Entertainment<br />
announced an ambitious plan to embark on a AU$330 million<br />
redevelopment of the tiny property, which currently houses just 39<br />
gaming tables.<br />
The redevelopment is contingent on the ACT Government lifting<br />
a ban that limits the operation of slot machines to not-for-profit<br />
clubs within the ACT’s borders. Canberra Casino currently has no<br />
slot machines but Aquis is requesting approval for 500 machines<br />
on site which could generate an additional AU$60 million in tax<br />
revenue for the government.<br />
Chief Minister Andrew Barr is said to be considering the proposal.<br />
If approved, the redevelopment would produce the ACT’s first<br />
integrated resort with a new casino, dining, entertainment and retail<br />
options as well as an expanded National Convention Centre covering<br />
3,300 square metres. It would also feature two new hotels including a<br />
100-room five star hotel and a 12-suite six star boutique hotel.<br />
Aquis is already close to securing final approval to build a huge<br />
AU$8 billion integrated resort in the tropical Queensland town of<br />
Cairns, where they are pushing to have 1,500 slot machines allowed<br />
on premises.<br />
The Cairns development would employ up to 16,000 staff and<br />
include an incredible 7,500 hotel rooms, two separate casinos, a<br />
golf course and an artificial lagoon.<br />
Aquis has claimed that a redeveloped Canberra Casino would<br />
attract around 750,000 visitors per year and tap into the lucrative<br />
Chinese high roller market however ClubsACT has disputed the figure.<br />
Ruffin purchased Treasure Island from MGM in 2009 for<br />
US$775 million at a time when MGM was struggling to raise cash<br />
for its then-under-construction CityCenter project amid declining<br />
earnings and a poor economy. He said he was keen to add The<br />
Mirage – which is already connected to Treasure Island by tram – to<br />
his portfolio because of its 65 acres including 300,000 square feet<br />
of convention space.<br />
However, MGM Resorts has since announced that The Mirage<br />
would instead be one of 10 resorts owned by the company to be<br />
included in MGM Growth Properties – a publicly traded real estate<br />
investment trust – which will now lease the property back to MGM<br />
to operate.<br />
MGM originally took over both The Mirage and Treasure Island<br />
when it purchased Mirage Resorts from Steve Wynn in 2000.<br />
Ruffin – currently listed at number 279 on the Forbes 400 list<br />
with a net worth of US$2.4 billion – is no stranger to the Vegas<br />
Strip, having previously owned the New Frontier before selling it to<br />
an Israeli group in 2007. It was closed and imploded in 2007.<br />
He has also been busy picking up real estate around the country<br />
recently, having purchased an office tower in his home town of<br />
Wichita, Woodlands Racetrack in Kansas City and a 10-acre property<br />
near Sunset Park in Las Vegas.<br />
Ruffin is a business partner with fellow billionaire and US<br />
Presidential candidate Donald Trump in the Trump International<br />
Hotel and Tower – Las Vegas’ tallest residential building – which he<br />
says has almost been fully paid for after Trump recently sold around<br />
300 condominium units to Hilton Worldwide’s timeshare division.<br />
The development still has 400 units remaining with just US$12<br />
million of debt remaining from the US$567 million he and Trump<br />
started out with.<br />
Daily fantasy sports head<br />
to New York Supreme Court<br />
Daily fantasy sports (DFS) giants FanDuel and DraftKings have<br />
presented their case to the New York Supreme Court opposing an<br />
attempt by New York Attorney General Eric Schneiderman to have<br />
them shut down.<br />
Schneiderman sent a number of daily fantasy sports companies<br />
cease and desist letters in early November, claiming they were<br />
conducting illegal gambling operations.<br />
MGM reject sale of Las Vegas icon<br />
The Mirage to Treasure Island owner<br />
The owner of famous Las Vegas casino Treasure Island, Phil Ruffin,<br />
recently offered to buy neighboring property The Mirage from MGM<br />
Resorts International for US$1.3 billion but the deal was rejected,<br />
according to the Las Vegas Review-Journal.<br />
44<br />
inside asian gaming <strong>December</strong> <strong>2015</strong>
INTERNATIONAL<br />
BRIEFS<br />
While some of the smaller fantasy sports sites such as<br />
DailyMVP and DraftOps have shuttered their New York operations,<br />
FanDuel and DraftKings have countered that their contests are<br />
skill-based, have operated for a number of years and have attracted<br />
investments from media companies and major sporting leagues<br />
who have deemed them legal.<br />
A lawyer for FanDuel, John Kiernan, argued that daily fantasy<br />
sports are similar to a real life team manager successfully picking a<br />
roster of players to increase the side’s chances of winning and were<br />
therefore hugely skill-based.<br />
Assistant Attorney General Kathleen McGee presented the<br />
alternative argument that although compiling a strong roster<br />
required skill, the result of any DFS contest was nevertheless reliant<br />
on how the players performed in real life and was therefore subject<br />
to factors outside the control of the DFS user.<br />
DFS sites have enjoyed huge growth since the start of the<br />
current NFL season after embarking on massive marketing<br />
campaigns, however questions over their integrity emerged when a<br />
DraftKings employee beat more than 200,000 other players to win<br />
US$350,000 on rival FanDuel.<br />
A number of US states are now contemplating regulation of<br />
the DFS industry while a handful have banned them completely.<br />
FanDuel has temporarily suspended operations in New York while<br />
it argues its case.<br />
Justice Manuel Mendez, who is hearing the case, said he<br />
expected to arrive at a decision quickly.<br />
It is estimated that the number of people playing DFS in the<br />
USA and Canada has tripled in the past 10 years including a 25%<br />
increase over the past 12 months to around 57 million participants.<br />
Stay of execution for Atlantic City icon<br />
Uncertainty continues to surround the future of Atlantic City’s<br />
remaining casinos with Trump Entertainment Resorts – owner of<br />
the Taj Mahal – looking to billionaire Carl Icahn to save the company<br />
from bankruptcy.<br />
In November, Trump Entertainment named its three man<br />
executive team to lead the company ahead of Icahn’s takeover with<br />
Mike Mellon appointed the Taj Mahal’s new general manager and<br />
existing members of the board of directors David Licht and Michael<br />
Elkins co-Chairmen of the board. Mellon will also assume the<br />
company’s CEO role pending approval by state regulators.<br />
The Taj Mahal very nearly joined the growing list of Atlantic City<br />
casinos to close their doors earlier this year before Icahn agreed<br />
to throw it another lifeline. Sister property The Plaza wasn’t so<br />
lucky, shutting down just days after Trump Entertainment filed for<br />
bankruptcy in September 2014.<br />
It’s the fourth time Trump Entertainment has filed for bankruptcy<br />
over the years and leaves the Taj Mahal as the company’s sole<br />
remaining casino.<br />
However, the Taj Mahal isn’t secure just yet with an appeals court<br />
yet to rule on whether the casino must restore health insurance and<br />
pension benefits to workers that it previously cancelled in October<br />
2014.<br />
Icahn has stated that such benefits are not feasible in Atlantic<br />
City’s current gaming climate, adding he will likely withdraw<br />
financial support – thus forcing the Taj Mahal to close – should the<br />
court insist benefits be restored.<br />
One matter no longer in front of the courts is the continuing use<br />
of the Trump name after Donald Trump – who originally founded<br />
the company – agreed to drop a lawsuit seeking to have it removed<br />
as part of the Icahn deal.<br />
Trump retains a 10% stake in Trump Entertainment but has had<br />
no involvement in its operations for more than a decade.<br />
Brazil to legalize gaming<br />
Brazil could be the next country to legalize gaming with the first<br />
meeting of the Special Committee on National Development in the<br />
Brazilian Senate set to be the focus of its early discussions.<br />
Gambling has long been illegal in the South American<br />
powerhouse, but with the nation in the midst of an economic<br />
crisis politicians have been actively investigating new methods of<br />
stimulating the Brazilian economy. And unlike other countries said<br />
to be considering similar moves, such as Japan, it appears as if<br />
Brazil is ready to push forward with their plan.<br />
A revised version of the gaming bill first presented by Senator<br />
Ciro Nogueira in 2014 will be discussed by the Special Committee<br />
with casinos, slot parlors, bingo halls and local lottery game “Jogo<br />
do Bicho” among the main areas of interest.<br />
Their aim is to finalize legislation defining exactly what types<br />
of gaming would become legal in Brazil as well as setting out the<br />
licensing and taxation criteria.<br />
Senator Blairo Maggi, who revised Senator Nogueira’s bill<br />
earlier this year, has described the process as “appropriate in order<br />
to regulate gambling in the country.” He has previously pointed to<br />
the fact that illegal gambling in Brazil is rife as a compelling reason<br />
to legalize and regulate the industry.<br />
The new legislation divides responsibility for various types<br />
of gaming between state and federal governments with “Jogo do<br />
Bicho” and bingo to be run by each individual state. The Central<br />
Government would be responsible for regulating casinos including<br />
the granting of casino licenses which would be for a period of 20<br />
years.<br />
The current proposal is to tax gross revenues from all gaming<br />
operations at 7% in the states where they are located which would<br />
generate billions of dollars of much needed revenue.<br />
Brazil’s tourist industry has also expressed support for the plan<br />
as a means of luring more visitors.<br />
<strong>December</strong> <strong>2015</strong> inside asian gaming 45
Events<br />
Calendar<br />
20|21 January 2016<br />
Fantasy Sports Trade Association<br />
Bellagio Resort and Casino, Las Vegas, USA<br />
FSTA is not just for companies that directly support<br />
the fantasy sports player with statistical services, player<br />
information, and league organization. The association’s<br />
current members also include some of the world’s largest<br />
sports content/information and service companies.<br />
www.fstaconference.com<br />
2|4 February 2016<br />
ICE Totally Gaming<br />
Excel London, London, England<br />
Showcasing compelling innovation and expertise, ICE<br />
Totally Gaming proclaims itself the largest and most<br />
comprehensive B2B gaming exhibition in the world.<br />
Bringing together international operators and suppliers<br />
from the betting, bingo, casino, lottery, mobile, online,<br />
social and street gaming sectors over three days, ICE<br />
Totally Gaming promises new opportunities for visitors<br />
and exhibitors alike.<br />
www.icetotallygaming.com<br />
22|24 February 2016<br />
World Game Protection Conference<br />
M Resort Spa Casino, Las Vegas, USA<br />
The World Game Protection Conference (WGPC) is an<br />
annual 3-day international conference and expo focused<br />
entirely on casino game protection. Experts and industry<br />
leaders are on hand to discuss the latest casino scams and<br />
surveillance technology, as well as game protection and<br />
surveillance best practices.<br />
www.worldgameprotection.com<br />
21|23 March 2016<br />
iGaming Asia Congress<br />
Grand Hyatt, Macau<br />
iGaming Asia Congress conference and exhibition will attract<br />
over 250 of Asia’s leading sports betting, online casino,<br />
lottery, social and mobile gaming executives to learn about<br />
the latest developments in industry, incoming regulations<br />
and disruptions, and strategies to stay ahead of the curve<br />
in Asia. It is a must attend industry event for all iGaming<br />
operators in Asia and the world.<br />
www.igamingasiacongress.com<br />
27|29 April 2016<br />
Global iGaming Summit & Expo<br />
Hyatt Regency San Francisco, San Francisco, USA<br />
Established as the leading event focused on the future<br />
of iGaming in North America, GiGse attracts over 700<br />
delegates to examine legislative progress, commercial<br />
strategies and partnership opportunities for all the key<br />
stakeholders to enter iGaming and achieve first-mover<br />
advantage in this lucrative market currently undergoing a<br />
significant regulatory change on a state-by-state basis.<br />
www.gigse.com<br />
17|19 May 2016<br />
Global Gaming Expo Asia<br />
The Venetian Macao, Macau<br />
G2EAsia is the premier Asian trade event and the largest<br />
regional sourcing platform for global gaming and<br />
entertainment products. G2E Asia services suppliers by<br />
enabling them to showcase new products, meet qualified<br />
buyers and establish new contacts. Annually, more than<br />
95% of top Asian casino operators are at the show. Held in<br />
Macau — the heart of Asian gaming and one of the fastest<br />
growing gaming markets in the world, G2E Asia is the hub<br />
where professionals network and conduct business.<br />
www.g2easia.com<br />
46<br />
inside asian gaming <strong>December</strong> <strong>2015</strong><br />
www.asgam.com