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TECHNOLOGY AT WORK

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84<br />

Citi GPS: Global Perspectives & Solutions February 2015<br />

which has closed down its Spanish operations entirely. Another related obstacle to<br />

technological deployment is found in software patent "trolls", whose claims on illdefined<br />

patents are estimated to have directly cost firms $29 billion in 2011. 135<br />

Predictions on the influence of technologies<br />

yet undeveloped are difficult<br />

In casting our minds ahead to the influence of technologies yet undeveloped, we<br />

face the difficulties 136 associated with forecasting technological progress. These<br />

difficulties are particularly profound in speculating about the development of<br />

machine intelligence competitive with human labour: the field of Artificial Intelligence<br />

(AI) has a poor record in predicting when human-level intelligence may be<br />

algorithmically possible. Examples of unsuccessful predictions range from the<br />

expectation that AI could be solved during a 2 month, 10 man, summer project in<br />

Dartmouth in 1956, to AI pioneer Marvin Minsky's claim in 1970 that "in from three<br />

to eight years we will have a machine with the general intelligence of an average<br />

human being''. The question of when human-level AI will arrive features many<br />

characteristics of problems that are difficult to predict. 137 Feedback on the success<br />

of prediction is largely unavailable; the problem is difficult to decompose; and<br />

progress in AI is, to some extent, dependent on surprising insights. Despite these<br />

difficulties, we can, nonetheless, reasonably expect that human-level AI is not<br />

impossibly remote. The most recent and comprehensive survey of AI experts 138<br />

concludes that we will probably (with over 50% probability) reach overall human<br />

ability in machine intelligence by 2040-50, and very likely (with 90% probability) by<br />

2075.<br />

Clearly, however, we will not need to wait for these forecasts to be tested to see the<br />

employment impact due to intelligent machines. In particular, just as the typing pool<br />

was replaced by word-processing software unable to understand what was being<br />

typed, technology will continue to substitute for human labour by simplifying the task<br />

to be performed. A recent example is found in Kiva Systems, which automated the<br />

moving of objects around a warehouse by simplifying the navigation task: bar code<br />

stickers were placed on the floor to inform robots of their precise location. 139 At all<br />

stages en-route to true human-level AI, we expect to see technologies that will<br />

radically alter the nature of work. For governments to adequately respond to these<br />

trends, a shift in mindset, investment and policies is needed. As around 47% of jobs<br />

are at risk of displacement by technologies that are largely already available that<br />

shift needs to happen sooner rather than later.<br />

Tax Wedges and Active Labour Market Policies<br />

Ebrahim Rahbari<br />

European & Global Economics Teams<br />

Joe Seydl<br />

Global Economics Team<br />

Tax wedges — the difference between the<br />

gross labour costs and ‘take-home pay’ —<br />

can be very large<br />

The fast-changing world of employment increases the risk that more and more<br />

workers would be left behind over time, which is at the heart of some of the risks<br />

and negative implications of the digital revolution. But there are a number of labour<br />

market policies that could potentially limit some of those negative implications. We<br />

can think of them in two broad categories: first, policies that reduce the cost of<br />

labour, or, conversely increase labour income. And second, policies that make it<br />

easier to find jobs.<br />

We highlighted earlier in the report that the number of workers on low wages will<br />

likely increase as a result of ‘job polarisation’ – in fact, in some countries, such as<br />

the UK, it has already increased noticeably in recent years. If wages are already<br />

low, it would make sense to at least make sure that most of the cost of labour ends<br />

135 Bessen, J., & Meurer, M. J. (2014).<br />

136 Armstrong, Sotala, and Ó hÉigeartaigh (2014).<br />

137 Armstrong, Sotala, and Ó hÉigeartaigh (2014).<br />

138 Müller and Bostrom (2015)<br />

139 Guizzo, 2008.<br />

© 2015 Citigroup

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