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TECHNOLOGY AT WORK

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February 2015<br />

Citi GPS: Global Perspectives & Solutions<br />

29<br />

this process through automation, which has resulted in reduced manual input,<br />

higher efficiencies, and greater transparency in how ad dollars are allocated. Over<br />

the last few years, the adoption of programmatic technologies by brands, agencies,<br />

trading desks and other marketers has gained momentum. Citi expects US<br />

programmatic spend to be $5.2 billion in 2014 and $25.6 billion in 2018,<br />

representing 32% of total US Internet advertising in 2018.<br />

Barriers to implementation<br />

Brand and other marketers are concerned that programmatic is resulting in reduced<br />

control over where ads will appear (the right sites and position), whether humans<br />

will actually see them (bot-driven traffic) and how post-campaign performance is<br />

tracked. Publishers (the suppliers of ad inventory) are concerned about controlling<br />

and optimizing the price of their inventory within these programmatic channels,<br />

especially for their premium inventory. Over the summer and throughout the fall of<br />

2014, we have seen the AdTech community respond to these concerns. For<br />

example, both Google and AOL have acquired ad attribution technologies. Also,<br />

TubeMogul and Rocket Fuel announced integrations of third-party protection and<br />

third-party reviews to combat fraudulent traffic and issues surrounding brand safety.<br />

Given its intended benefit of streamlining the buying and selling of media,<br />

programmatic represents a disruptive force in the advertising world. We have<br />

already begun to see a reallocation of labour at ad agencies and at the<br />

advertiser/brands themselves. Figure 15 and Figure 16 illustrate an emerging trend<br />

of brands bringing media buying, via programmatic technology, in-house. Out of the<br />

87% of brands currently without in-house capabilities (Figure 15), 88% of them<br />

expect to implement in-house programmatic buying technology within the next 12<br />

months. A recent survey by Chango also affirms this trend, with approximately 50%<br />

of respondents saying that they will be bringing more of their programmatic buying<br />

in-house, while also depending less on agencies. Ultimately, we see human<br />

resources at agencies, agency-owned trading desks, and firms heavily reliant on<br />

“Direct Sales” as the most exposed to the emergence of programmatic real-time<br />

bidding (RTB) and in-house tech. Given these efficiencies, it is no surprise that a<br />

self-service salesperson is able to generate client spend 9x greater than that of an<br />

assisted-service employee. With brands shifting to in-house programmatic models,<br />

we will likely see leaner agencies/trading desks and Direct Sales firms in the near<br />

future.<br />

Figure 15. Buyers: Have you bought programmatic video buying<br />

technology in-house?<br />

Figure 16. Buyers: Are you planning on bringing programmatic video<br />

in-house within the next 12 months?<br />

46%<br />

Yes<br />

44%<br />

Yes<br />

35%<br />

26%<br />

13%<br />

88%<br />

54%<br />

No<br />

56%<br />

No<br />

65%<br />

74%<br />

87%<br />

12%<br />

0% 20% 40% 60% 80% 100%<br />

Brands Agencies/ Trading Desks Ad Networks<br />

Source: Adap.TV, Citi Research<br />

0% 20% 40% 60% 80% 100%<br />

Brands Agencies/ Trading Desks Ad Networks<br />

Source: Adap.TV, Citi Research<br />

© 2015 Citigroup

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