TECHNOLOGY AT WORK
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February 2015<br />
Citi GPS: Global Perspectives & Solutions<br />
13<br />
Figure 5. Time to reach 50 million users<br />
Telephone<br />
75 Years<br />
Radio<br />
38 Years<br />
TV<br />
Internet<br />
Facebook<br />
Angry Birds<br />
13 Years<br />
4 Years<br />
3.5 Years<br />
35 Days<br />
Source: Citi Digital Strategy Team<br />
0 50 100<br />
…and looks to continue to do so<br />
Digital technologies have created enormous<br />
wealth and a sharing economy<br />
There are good reasons to believe that the pace of technological innovation has, if<br />
anything, increased over time, and will continue to do so. Digital technologies are<br />
connecting almost everyone, allowing people to share ideas. Scientific knowledge is<br />
becoming readily available to anybody eager to learn — to be sure, there is no<br />
mechanism that automatically turns science into technology, but its availability<br />
allows people to combine previous discoveries in innovative ways. Finally, the<br />
companies leading the digital transformation are already vastly profitable, compared<br />
to companies leading past technological revolutions. For example, the operating<br />
income per employee at Google is roughly six times that of IBM, and about 12 times<br />
that of General Motors.<br />
Digital technologies will continue to create enormous wealth. Meanwhile, a sharing<br />
economy is emerging in which more things are becoming available for free, leading<br />
to unprecedented benefits for consumers. Airbnb connects hosts and travellers,<br />
providing consumers with much cheaper accommodation. In a similar way, Uber<br />
uses a smartphone application that connects passengers with drivers, substantially<br />
reducing costs for consumers. Technology also offers new possibilities for<br />
entrepreneurs. Etsy, an online marketplace for arts and crafts, enables artisans to<br />
reach global markets even from deprived areas.<br />
© 2015 Citigroup