Speaking Up

Health and Wellbeing Service 

Speaking Up 

The voice of people with emotional and mental health issues 

and their carers, across Cornwall and the Isles of Scilly 

Winter 2015-16

Front cover: Drawing by Rachel Henderson 

CRCC’s Health and Wellbeing Service is an independent service, 

commissioned by NHS Kernow to be the voice of people and their carers in 

Cornwall and the Isles of Scilly with emotional and mental health issues. 

We help people to have a say about their care, treatment and quality of life when 

receiving public-funded health and social care services. We listen to people’s 

experiences of these services and use this to influence improvements in service 

provision. Much of our work utilises the skills and experiences of our volunteers 

to collect this feedback. 

In this issue... 

Updates on Health and Wellbeing 

service work p4-12 

Healthwatch Cornwall p14 

Time to Change Campaign p16 

Health and Wellbeing Volunteer 

section p17-19 

What is ... ? p20 

Services in Cornwall and the Isles 

of Scilly p22-33 

Support Groups in Cornwall and 

the Isles of Scilly p36-45 

On the Cover ... p45 


Recent Campaigns p46-47 

2 

Editor: Toby Matthews


CRCC 

2 Princes Street 

Truro 

TR1 2ES 

Tel: 01872 243532 

Email: healthandwellbeing@cornwallrcc.org.uk 

Web: www.cornwallrcc.org.uk/health-wellbeing 

Here at CRCC, the Health and 

Wellbeing Team we are continually 

striving to improve our Speaking Up 

Magazine, which we produce twice 

yearly. 

The magazine however, is your 

magazine and we continually try to 

adjust and improve it, listening to 

feedback from you, our readers, and 

changing things according to the 

feedback we receive. 

Therefore we need your help. If you 

have any ideas, would like to write an 

article, have an image you would like 

us to use or any other feedback we 

would really like to hear from you. 

Alternatively, if you could spare a 

few minutes filling in a feedback 

survey online, it would be very much 

appreciated. The online survey can 

be found by entering the following in 

to your browser: www.surveymonkey. 

com/r/speakingupmagazine 

If you’d like to contribute an article, 

photo, story etc for our Summer issue, 

please can we have submissions by 

May 2016. 

Many Thanks 

The Health and Wellbeing team 

Speaking Up magazine is produced by CRCC’s Health and Wellbeing 

Service and printed by Polpentre Print, Liskeard. 

3


volunteers and mental health 

service user and carer engagement work 

Once again it has been a very busy year and our volunteers have managed 

to contribute a massive 495 ½ hours of volunteering in the last 6 months! We 

are extremely fortunate to have so many dedicated volunteers who are willing 

to share their thoughts and experiences openly so that mental health care is 

continually reviewed and improved. 

Volunteers contribute their expertise 

on tasks such as external job interview 

and mental health strategy group 

panels, inpatient visits, grant panel 

meetings, training and conference 

events. As ever, a huge, huge thank 

you to all our volunteers. 

I thought this would be a good 

opportunity to look at what we have 

achieved over this year and let you 

know of some exciting plans for 2016! 

We have continued to develop our 

mental health awareness training and 

volunteers are helping to develop a 

training film for GPs as part of the Zero 

Suicide Collaborative. We are really 

keen to support meaningful mental 

health training that is delivered by 

service users and carers and hoping 

to develop this further. 

We are also very fortunate to have 

been issued a new contract by NHS 

Kernow for ‘Service User and Carer 

Involvement and Participation’ and 

are taking the opportunity to review 

the volunteer service to ensure that 

we are delivering the very best for 

our volunteers, commissioners, our 

partner agencies, ourselves and the 

mental health service user and carers 

within the county. (see page 6 for more 

info and details of how to get involved). 

Volunteers have taken part in 

training events, including one lead 

by Cornwall Partnership Foundation 

Trust (CFT). The training looked at 

CFT recruitment policies with the aim 

of upskilling our volunteers to take 

part in more recruitment opportunities. 

Ten volunteers attended the certified 

training and we are now hoping to take 

part in more areas of the recruitment 

process. 

We were also delighted to organise 

some Time to Change training for our 

volunteers back in September. It was 

run by an initiative between National 

Mind and Rethink organisations, 

the Time to Change campaign 

challenges mental health stigma 

and discrimination. The training was 

well attended and since September, 

eight of our volunteers have gone on 

4

to register with Time to Change as 

individual Mental Health Champions. 

As ever we are always looking to recruit 

more volunteers to help us to shape the 

planning and delivery of mental health 

services within the county. The aim 

of our Mental Health Representatives 

is to listen to the concerns of other 

people with emotional and mental 

health issues and their carers, and to 

provide a perspective on their behalf 

on all aspects of service provision. 

If you would like to get in touch, 

please contact Jane on: 

07715 799395 or email 

jane.yeomans@cornwallrcc.org.uk 

Alternatively, you can download 

a role description 

and application form at 

www.cornwallrcc.org.uk/volunteer 

Our volunteer roles cover a range of 

time commitments and we carry out full 

induction, training and supervision. We 

are also able to reimburse transport 

costs. 

We particularly welcome volunteers 

who have direct experience of mental 

health services and their carers. 

Jane Yeomans, Volunteer Lead 

5

Health and Wellbeing Service Review 

We are carrying out a review of all our volunteer work at the Health and Wellbeing 

Service and we would love your feedback to help us improve our services. 

The Health and Wellbeing Service at 

CRCC is an independent organisation 

working to support, promote and 

protect the rights of people with 

emotional and mental health issues. 

We support people to have a say about 

their care, treatment and quality of life 

when receiving mental health services 

and aim to be the voice of mental 

health service users and their carers 

across Cornwall and the Isles of Scilly. 

We do this largely through our 

volunteers, many (although not 

exclusively) of whom have direct or 

caring experience of mental health 

services. Our volunteers then feedback 

concerns through us so that we may 

highlight issues to partner agencies, 

other mental health service users, 

mental health service commissioners 

and the general public. We also 

collect feedback on mental health 

services from members of the public 

who contact us via outreach events, 

telephone, email and social media. 

We are developing a questionnaire 

and online survey for feedback and 

have held focus groups and reviews 

with our current volunteers but we 

would really appreciate any additional 

feedback that you might have. 

As part of the review we need to know 

what you think we are doing well and 

where we need to develop? 

If you would like to know more, 

get a copy of the questionnaire, 

be involved or have any 

thoughts to feedback, 

please contact Jane Yeomans 

on 01872 273952 or 07715 799395, 

email 

jane.yeomans@cornwallrcc.org.uk 

or post on our facebook page 

www.facebook.com/groups/ 

healthandwellbeingservice/ 

Put simply, our aim is to involve the 

people who use mental health services 

to improve mental health services. 

6

Hensa: The Peer Support Service 

The NHS are looking at ways of altering 

how services are commissioned. This 

has led to looking for a better way to 

commission services on an individual 

basis and has resulted in Integrated 

Personal Commissioning (IPC) being 

piloted. 

Cornwall is part of this pilot and at 

present CRCC Health and Wellbeing 

Service are involved in setting up a 

Peer Support Service. 

We have named our Peer Support 

Service ‘Hensa’ as this is the Cornish 

word for Peer. It is hoped that Peer 

Support will be adopted as an integral 

part of IPC, which truly enables service 

users to be in control of their own 

health outcomes. 

It is very small at the moment with 

only a handful of people identified to 

be offered an IPC based support plan. 

This will enable an individual to identify 

what is important to them and then 

support them to identify resources 

to help them achieve what they want 

rather than what others think they 

need. 

Once the pilot has been completed 

and the outcomes assessed then it 

will be decided whether this is the way 

forward that the NHS will be taking. 

If it is then adopted, this approach 

towards commissioning services will 

eventually be available to all people 

accessing health services. 

If you’d like to know any more 

about IPC or Hensa 

please contact Darren Chaplin 

at CRCC on 01872 243542 or 

mobile 07720955048 

or by email at 

darren.chaplin@cornwallrcc.org.uk 

7

Health and Wellbeing Grants 

The Health and Wellbeing Service manage a number of grants on behalf of 

NHS Kernow and Cornwall Council. 

Grants Available 

Mental Health Self-Help 

Group Grant 

Over the last six months we have 

received applications from both 

existing and new groups, these groups 

enable members with mental health 

and/or emotional needs to receive 

vital support and build valuable 

relationships. The group’s activities 

range from arts, walking, crafts and a 

bowling club, these groups are a great 

way for members to create a support 

network and in many circumstances 

gives the attendees much needed time 

out and a sense of belonging. 

Groups can apply for up to £100 to pay 

for activities and running costs. The 

group must be based in Cornwall have 

at least four members, and directly 

benefit those with mental health and/ 

or emotional needs. 

If you have an idea for a support group 

or currently run or are involved with 

one and you fulfil the criteria, please 

feel free to call us for an informal chat 

or to request an application form. 

Application deadline: 

15th January 2016 

Carers Time Out Grant 

The Carer’s Time Out Grant offers a 

grant for groups of informal, unpaid 

carers. It can be used to fund a break 

for carers for example, a spa day or a 

meal out for the group. The grant can 

also be used for a carer and their cared 

for to go on a short break in Cornwall. 

Groups must have a minimum of two 

peoples and the activity must take 

place in Cornwall. 

For a group of ten or more carers you 

can apply for a maximum of £750. For 

individual applications you can apply 

for £70 per person. 

Next application deadline: 

15th January 2016 

Individual Carers Grant 

Unpaid carers can apply for a grant 

of between £50- £160, the carer can 

then use this to take a break from 

their caring role. This grant is often 

used for a variety of things including 

for spa days, meals out and arts and 

craft equipment. The amount awarded 

varies depending on the level of the 

caring role provided 

8

There is no application deadline, 

applications are processed on 

an ongoing basis and expected 

turnaround is 3-4 weeks. 

Memory Café/Dementia Support 

Group Grant 

This grant enables Memory Cafés or 

Dementia Support Groups in Cornwall 

to apply for up to £600 to help pay 

for running costs, training events or 

activities that help promote the health 

and wellbeing of people with dementia. 

New groups can also apply for an 

additional £500 start-up fund. 

Next application deadlines: 

7 January 2016 

19 February 2016 

Carers Wellbeing Grant 

(Organisations) 

Any organisation or community group 

that has members or clients who are 

unpaid carers can apply for up to 

£3000 per application, to pay for an 

activity that gives carers a break from 

their caring role. 

Organisations or community groups 

might be, for example, sports clubs, 

support or advice organisations or 

CICs. The activity must benefit at least 

12 carers and take place in Cornwall. 

Next application deadline: 


Dementia Provision Grant 

(Organisations) 

Any organisation that can provide a 

service, activity or training event to 

at least 10 memory cafés/dementia 

support groups can apply for a grant 

of up to £3000 to pay for this provision. 

The service or activity must help boost 

the health and wellbeing of groups of 

people with dementia in Cornwall and 

organisations must not already be 

commissioned to provide this service. 

Next application deadlines: 



For all grants, application forms can be 

completed online at www.cornwallrcc. 

org.uk/category/grants/ 

You can also call our Grants 

team on 01872 243532 or email 

grants@cornwallrcc.org.uk if you need 

an application form posted to you. 

Individual Empowerment Grant 

NEWS 

The Individual Empowerment Grant 

ran until 30th June 2015 prior to being 

decomissioned by NHS Kernow. As 

expected, we had many applications 

but had to turn down quite a few as the 

money was all spent. We had seven 

applications from people needing to 

9

fund Sea Sanctuary sail days; we 

had thirteen applications from people 

wanting to engage in physical activities, 

such as swimming, gym sessions and 

disabled riding lessons. 

Feedback we have received about the 

grant now ending shows that there is a 

great deal of unhappiness that it will no 

longer be available. In particular, there 

is concern about those who would 

not be eligible for a Personal Health 

Budget but the activities they take part 

in that are funded by the grant help 

them to stay well and so not need 

more acute services. We have fed this 

back to our commissioners. 

Grant Feedback 

“Being a full time carer can be very 

isolating so having the grant has 

enabled carers to get together without 

the extra cost of the occasion.” 

Carers Time Out Applicant 

“The grant allowed us to deliver our 

workshop to people who appreciate it. 

Our members got a great sense of well 

being, laughter and company. ” 

Carers Wellbeing Applicant 

“We felt less isolated, and benefitted 

from confidence and improved self 

esteem” 

Mental Health Support Group 

Applicant 

In the last six months we have awarded the following grants: 

Grant: year April - October 2015 

No of successful 

applications 

Total Amount 

Awarded 

Individual Carers Grant 699 £75,426 

Carers Time Out Grant 26 £10,218.15 

Carers Wellbeing Grant 13 £24,074.30 

Dementia Group Grant 6 £3,600 

Dementia Service Grant (Orgs) 2 £4,144 

Mental Health Self Help Group Grant 18 £12,400 

10

Health and Wellbeing Service - Get F+IT 

The Digital Champion Framework 

Being online and using technology 

makes our lives easier. We can save 

money, keep in touch with friends and 

family, find new opportunities, access 

information or research interests. 

Many of us already take our online 

skills for granted, but did you know that 

there are approximately 75,000 people 

in Cornwall who have never used the 

internet and who therefore miss out on 

all the benefits that being online offers. 

CRCC’s Get F+IT project funded by 

Comic Relief aims to help people make 

the most of the digital world we now 

live in. We run informal and friendly 

workshops in a range of community 

venues across Cornwall to help people 

become more confident with IT. We 

show people how to switch on, stay 

safe online, use a search engine, send 

emails, shop online, get the best utility 

deals and use Skype. Over a much 

deserved break, everyone also gets a 

chance to meet others over a cuppa! 

This work is ongoing and is now part 

of a wider Cornwall Rural Community 

Charity/ Cornwall Council strategy 

known as the Digital Champion 

Framework which aims to support 

locally led IT initiatives within 

communities across Cornwall. The 

focus is to support a network of Digital 

Champions – volunteers and staff who 

are already active in local communities 

or organisations who can either share 

their digital knowledge with others or 

just simply be a point of contact to 

encourage people to take their first 

steps online. 

What we offer… 

A Freephone number for general enquiries 

on all things related to digital inclusion 0800 

0322345. Working with you to identify what to 

expect when creating/developing/building your 

digital inclusion programme. Practical advice 

and support on progressing your digital agenda 

eg helping to set up sessions, schemes of work, 

lesson plans, learning resources, recording and 

monitoring outputs and outcomes. Practical 

advice and support in helping you create a 

network of digital champions. Access to a free 

Train the Trainer programme for people wishing 

to be digital champions. Access to free online 

resources eg newspapers, magazines, ebooks. 

Access to free online learning resources eg 

Learn My Way. An opportunity to share ideas, 

resources and information going forward. 

If you are interested in finding out 

more please contact Jay or Jane via 

jay.chapman@cornwallrcc.org.uk 

11

Health and Wellbeing Service - 

Independent Inpatient Visiting Service (IVS) 

About the IVS Service 

The Independent Inpatient Visitors 

Scheme (IVS) acts as a confidential 

and independent listening ear and to 

support patients in having a collective 

say about their care, treatment and 

quality of life during their stay in 

hospital. It is not there to problem solve, 

but to give people time and support to 

help raise issues and signpost people 

to other helpful services. 

Visitors attend both Longreach and 

Bodmin Hospitals psychiatric inpatient 

units to meet with patients to hear about 

their experiences of ward life. We can 

support people to talk to ward staff with 

any queries or concerns, if they want 

to or we can raise collective issues at 

a higher level where they affect the 

inpatient service as a whole. Visitors 

are often volunteers, some of whom 

have experience of mental distress 

themselves or have been carers, but 

all are committed to ensuring that 

people in hospital have a voice. 

Inpatient Services are run by Cornwall 

Partnership NHS Foundation Trust 

(CFT) and in September 2015 the Care 

Quality Commission (CQC) carried out 

an inspection of all CFTs services. 

The CQC is the independent body that 

inspects and regulates care services 

in England. We have summarised 

their findings on the next page. 

If you would like to comment on the 

report, comment on any health service 

you have recently accessed or have 

any concerns regarding the content of 

the report or any health services, you 

can contact Healthwatch Cornwall on 

08000 381281 the people’s champion 

for health and social care in the County. 

(See page 14 for more details.) 

CRCC’s Health & Wellbeing Service 

are the mental health champions for 

Healthwatch Cornwall. 

12

CQC Report 

of Cornwall Partnership NHS Foundation Trust (CFT) 

In September the Care Quality Commission carried out an inspection of Cornwall 

Partnership Foundation Trusts Mental Health Services and the result was that 

overall they are considered to be ‘Good’. 

Below are the headlines of the report, 

but for those who are not aware of how 

CQC grades services we have also 

given a brief explanation so it makes 

some sense. 

CQC visit a service and carry out an 

inspection, this may happen over 

several days but during that time 

they will ask to see files including 

service users files and staff files and 

they will scrutinise the records kept 

by the service. They will also spend 

time talking to relevant parties such 

as service users, staff, management, 

commissioners and relatives of service 

users to get a better understanding of 

how the service runs on a day to day 

basis. 

Inspectors will look at five specific 

areas of whether a service is: 

1. Safe 

2. Effective 

3. Responsive 

4. Caring 

5. Well led 

These areas are then graded as either: 

• Outstanding - the service is 

performing exceptionally well 

• Good - the service is performing 

meeting expectations 

• Requires improvement - the service 

isn’t performing as well as it should 

and CQC have told the service how 

it must improve 

• Inadequate - the service is 

performing badly and CQC have 

taken enforcement action against 

the provider of the service 

The overall summary and rating 

for CFT was ‘Good’, however on 

specific services, ratings also included 

three services rated as requiring 

improvement (mental health crisis 

services and health based places 

of safety; acute wards of adults of 

working age and psychiatric intensive 

care units and specialist community 

mental health services for children 

and young people). One service 

rated as Outstanding (Long stay/ 

rehabilitation mental health wards for 

working age adults). 

The full report can be accessed on line 

at http://www.cqc.org.uk/provider/RJ8/ 

inspection-summary 

13

It works in partnership with Age UK 

Cornwall, Cornwall Rural Community 

Charity Health and Wellbeing Service, 

Disability Cornwall and Young People 

Cornwall and can also commission 

research around specific topics, such 

as social inclusion, when identified as 

necessary. It is supported by volunteers 

including a board of directors, steering 

group members, enter and view 

visitors and community champions. 

Who are Healthwatch Cornwall? 

Healthwatch Cornwall is the people’s 

champion of health and social care, in 

the County. Healthwatch Cornwall has 

been created in response to the Health 

and Social Care Act 2012. It is part of 

the 152 local Healthwatch collective 

that feeds into Healthwatch England, 

potentially influencing national policy, 

advice and guidance. Although 

funded by the Department of Health 

and commissioned through Cornwall 

Council it has complete independence 

in its work. 

Healthwatch Cornwall has been 

developed and set up by people in 

Cornwall for people in Cornwall. It has 

Community Interest Company status. 

It will work with those who plan and 

run health and social care services 

to reflect local issues, ask questions 

about the way services are provided 

and suggest ways for things to change 

for the better. 

An update on what we’ve been up to 

over the last few months: 

Since the summer months, Healthwatch 

Cornwall has been busy meeting 

and talking to people about their 

experiences of health and social care. 

We have attended numerous events 

such as the Big Beach Day, Fresher’s 

Fairs, library and hospital pop-ins, and 

the Communication Charter singing 

and signing celebration. 

As well as our outreach, we have 

been active in the media and via our 

social media too, which all helps to 

gather feedback about services in 

Cornwall, so that we can determine 

where improvements may be needed. 

You can follow us on Twitter @ 

HWCornwall and like us on Facebook 

at Healthwatch Cornwall CIC. 

Our work since August has focussed 

on black and minority ethnic people 

and their views on services, improving 

14

accessibility for people with hearing 

loss at Treliske Hospital, research 

into differing GP appointment booking 

systems, orthotic services, how people 

use their pharmacy, support for people 

discharged from hospital following 

attempted suicide or self-injury and 

gender identity services. You can find 

out more on our website. 

In addition to attending meetings, 

such as the Health and Social Care 

Overview and Scrutiny Committee, 

Chief Executive Debbie Pritchard also 

visited St Austell Healthcare’s open 

day as we had received some negative 

comments about the new service. You 

can find out all about this on the You 

Said - We Did page online, along with 

much more. 

as a GP, hospital department or care 

home or by calling our freephone 

number 0800 0381 281. 

Visit www.healthwatchcornwall.co.uk 

to keep up-to-date with Healthwatch 

Cornwall’s achievements, on-going 

work, volunteering opportunities and 

to sign-up to our monthly newsletter. 

We need you to join in to help to make 

a positive difference. 

Call 0800 0381 281 or visit 

www.healthwatchcornwall.co.uk to 

have your say, read the full Urgent 

Care report and find out more. 

Although Healthwatch Cornwall often 

has to react to negative issues and try 

to bring about positive changes where 

needed, it also likes to celebrate good 

practice. This December, we will 

be running a 12 Days of Christmas 

campaign to celebrate the top 12 

service teams as determined from all 

of the feedback we have received in 

the past 12 months. 

People can share their experiences of 

health and social care in Cornwall with 

us via our Have Your Say online form 

for complex/multi-service feedback, 

through our Review a Service online 

form to rate a specific service such 

15

“ At the end of September Time to 

Change - the mental health anti stigma 

and discrimination organisation - held 

it’s first meeting in Truro. 

The day was well attended with 13 

people coming along from all over 

Cornwall. 

We spent time together looking at 

Speaking Out - telling our own personal 

stories in a way that empowered us, 

helped us get the point across and 

kept us safe. 

We enjoyed a day of sharing, learning 

and practising by each taking part in a 

two minute presentation. 

Personally, I found the day very moving 

and enjoyable and I would like to thank 

all those who took part for their warm 

welcome, openness and willingness to 

share. 

We discussed who we would like to 

have Speaking Out discussion with - 

some of us thought of employers, local 

services, relatives and friends or larger 

public audiences, but the message for 

all of us was the same - what you are 

saying does matter and fighting mental 

health discrimination is vital to enable 

people to seek help early for mental 

health issues, stay in work or apply 

for jobs, access physical healthcare, 

get on in education and feel accepted 

by their families and friends in their 

local community. 

The day finished with plans to launch 

a peer mentoring group in Cornwall 

for Time to Change Champions so 

local activities and events could be 

planned and skills and experience 

shared to make then happen. The 

group will eventually be led by a 

peer leader and members will decide 

on what they would like to do to get 

people talking about mental health 

locally. 

Several people who attended the 

training signed up as Time to Change 

Champions and anybody with lived 

experience of mental health issues 

can do the same via our website. 

I really look forward to getting to meet 

more of you in Cornwall and working 

together. “ 

Angela Etherington 

Please do get in touch with 

Angela Etherington 

if you would like more information 

07796 937758 

a.etherington@ 

time-to-change.org.uk 

16

Health & Wellbeing Service: Volunteer’s Section 

Hello and welcome to the first of what is hoped will become a regular feature 

in Health and Wellbeing’s Speaking Up Magazine. It is hoped that this will be a 

section for all, written by our health and wellbeing service volunteers. 

We want our volunteers to let others know anything they have been involved 

with or, anything interesting they might enjoy learning about. It could be a 

favourite recipe of yours, comments on a film or television programme or a 

piece of artwork you’ve created. You may like to share some feedback about 

services. 

What I’m Involved in... 

As a CRCC Health and Wellbeing 

Service Volunteer, I sit as a mental 

health representative on two external 

panels, ‘The Provider Forum’ and the 

‘Expert Reference Group’. This year 

there has been a lot of cancellations 

with these panel meetings and this 

is something that the Health and 

Wellbeing Service are looking into. 

However, two things that have been 

happening and what I have enjoyed, 

is the making of a training video to 

show why mental health service 

users and carers need to be involved 

in developing and designing mental 

health services and also a training 

session for young people at Banham 

House looking at mental health stigma 

and education. I also sit on two CRCC 

grant funding panels, which at times 

can be hard work, especially when we 

have a lot of requests to look at. 

I also volunteer with Healthwatch 

Cornwall where I input data into their 

database. Although I enjoy this work, 

nothing gives me greater pleasure 

than my duties as a volunteer on the 

Bodmin and Wenford Steam Railway. 

This I have been doing for about 15 

years and at present, I hold the rank 

of Senior Ticket Inspector. As I write 

the main season is over and boy 

what a busy season it has been. We 

are currently taking a break during 

November getting ourselves ready for 

the Santa Specials during December. 

Well that’s enough about me, next 

time it could be you. So send your 

contributions in. 

Graham, 

Health & Wellbeing Service Volunteer 

17

An Alternative Lemon Drizzle Cake ... 

Ingredients: 

100grams plain couscous 

2 eggs 

5tbs granular sweetener 

Juice & Zest of 2 Lemons 

1 Tub Quark (type of cream cheese) 

1 tsp baking powder 

Method: 

Place Couscous in a bowl. Pour boiling water 

(to cover) over the couscous, cover and leave 

to stand. Now beat the eggs and add the juice 

and zest of the lemons. Beat in the Quark and 

baking powder. Finally mix in the couscous. 

Place in a lined baking tin and cook at 180 

degrees / Gas mark 5 for approx. 45 minutes. 

Decorate by making a topping using icing 

sugar, lemon juice and yellow food colouring. 

Poem: Sweet Dreams 

Some Thoughts 

to Ponder Over ... 

Being a born worrier there 

are some things in the 

world which I ponder over 

and to which I’ve yet to find 

a solution to. For example: 

If nothing sticks to Teflon, 

why does it stick to pans? 

Why is abbreviation such a 

long word? 

Seen on hoardings - Bill 

Posters will be prosecuted. 

Why, what’s he done? 

Heard in many a movie - 

Fire at Will, why not Peter, 

or David? 

So ponder away. See if 

you can come up with the 

answers! 

For all the times, minutes, 

hours, days and months 

I wasted your time for all 

the wrong reason that felt 

so right I wanted you to be 

mine 

But this is how we love like 

it was or is forever. 

One last time, I’ll say 

goodnight, but I will never 

say Goodbye. 

Farewell perhaps. 

Etching of Bryan Wynter’s Fishing boats painting. 

By Irene, Health and Wellbeing Service Volunteer 

18

Graham’s Giggle 

A man walked into a bar and went 

“Aaaagh”. It was an iron bar. 

Did you hear about the man who lost 

his left arm and leg in a car accident? 

He’s all right now. 

Why do Polar Bears have fur coats? 

Because they would look silly in 

anoraks. 

Did You Know ... 

Some strange facts about the 

hippopotamus... 

Its name is Greek for water or river 

horse, even though there is no 

relation. 

That in a straight race it can outrun 

a man. 

That it is responsible for more deaths 

in Africa than any other animal. 

It cannot float, therefore it cannot 

swim, but walks along the river bed. 

It can hold its breath for 5 minutes or 

more when submerged. It can even 

sleep underwater. 

Its eyes have built in “goggles” so it 

can see clearly underwater. 

Make new friends using Citizen 

Band (CB) Radio 

CB Radio has made a come-back after 

the 1970/80s boom. In November 2015 

it celebrates 34 years of becoming 

legal in the United Kingdom. One of 

our volunteers who suffers with PTSD, 

Agoraphobia, Dyslexia and Asperger 

Syndrome has found CB radio a great 

help in his feelings of loneliness and 

isolation. 

Maplin Electronics in Threemilestone, 

Truro is the only known stockist of 

CBs in Cornwall and sells everything 

you will need to get started. If you 

are mobile, in a car or home-based 

prices vary from about £95 to £150+ if 

you can afford the initial cost it would 

be great to have some fellow people 

who have mental health problems on 

the air? I forgot to say you no longer 

need a license to run a CB Radio. The 

Channel I talk on is UK FM Channel 

38. 

A warning - never give your full name 

and address on the air to anybody you 

talk to, it’s advisable to make a name 

up like Rubber Duck, King of the Road, 

Ladybird or Biker Chick it is totally up 

to you what name you use? I look 

forward to maybe chatting to you one 

day x 


Volunteer 

19

What is ... ? 

Anxiety 

Anxiety is a word we use to describe 

feelings of unease, worry and fear. It 

incorporates both the emotions and 

the physical sensations we might 

experience when we are worried or 

nervous about something. Although 

we usually find it unpleasant, anxiety is 

related to the ‘fight or flight’ response 

– our normal biological reaction to 

feeling threatened. 

We all know what it’s like to feel anxious 

from time to time. It’s common to feel 

tense, nervous and perhaps fearful 

at the thought of a stressful event or 

decision you’re facing – especially if it 

could have a big impact on your life. 

For example: sitting an exam; going 

into hospital; attending an interview; 

starting a new job; moving away from 

home; having a baby; being diagnosed 

with an illness; deciding to get married 

or divorced 

In situations like these it’s 

understandable to have worries about 

how you will perform, or what the 

outcome will be. For a short time you 

might even find it hard to sleep, eat 

or concentrate. Then usually, after a 

short while or when the situation has 

passed, the feelings of worry stop. 

What is the ‘fight or flight’ response? 

Like all other animals, human beings 

have evolved ways to help us protect 

ourselves from dangerous, lifethreatening 

situations. When you 

feel under threat your body releases 

hormones, such as adrenalin and 

cortisol, which help physically prepare 

you to either fight the danger or run 

away from it. 

This is commonly called the ‘fight 

or flight’ response – it’s something 

that happens automatically in our 

bodies, and we have no control over 

it. In modern society we don’t usually 

face situations where we need to 

physically fight or flee from danger, 

but our biological response to feeling 

threatened is still the same. 

When does anxiety become a mental 

health problem? 

Because anxiety is a normal human 

experience, it’s sometimes hard to 

know when it’s becoming a problem 

for you – but if your feelings of anxiety 

are very strong, or last for a long time, 

it can be overwhelming. 

Taken from www.mind.org.uk ‘Types 

of Mental Health Problems’ 

20

World Suicide Prevention Day Event 

Below is a report from one of our Health and Wellbeing Volunteers who 

attended and spoke on the day. 

On 10 September 2015, the World Suicide Prevention Day event took place 

at New County Hall. It was hosted by the Cornwall and Isles of Scilly region of 

the South West Zero Suicide Collaborative, which has been working tirelessly 

to reduce the rate of suicide in this area. 

A number of people from both 

statutory and voluntary services 

gave a series of short presentations 

to inform the large event audience 

about particular aspects of the work 

taking place. This included progress 

to date on the poster campaign 

planned for men’s toilets in a number 

of public houses across Cornwall. 

This has been made possible by the 

cooperation of St Austell brewery and 

a representative from the company 

was present in order to talk about 

their reasons for getting involved in 

the campaign and where the pubs 

are based. 

Other presentations focused on the 

need for the media to change their 

reporting style in regard to stories 

about suicide and on approaches 

to raising the difficult subject with 

those at risk. User involvement was 

particularly high profile on the day. I 

spoke about the effects my brother’s 

suicide had on my family whilst 

another speaker focused on the 

need to engage with those with lived 

experience. 

A very useful part of the event 

were the market stalls which gave 

attendees an opportunity to gather 

information on those statutory and 

voluntary services working in suicide 

prevention and bereavement. 

This was a highly successful event 

which gained useful coverage in the 

media and which rolls on to achieve 

as many of its aims as possible. 

Ian McAllister, Health and Wellbeing 

Service Volunteer 

21

Suicide Liaison Service 

For those who are left behind 

This is a specialist service developed 

to support people who have been 

bereaved by suicide. The NHS in 

Cornwall has commissioned us to 

provide it across the county. 

We have trained professionals 

with expert knowledge, skills and 

experience in helping those who have 

been bereaved in this way. The type 

of support they provide includes: 

face-to-face contact with those who 

are left behind (family, loved ones or 

friends), information, practical support 

and guidance about the sorting out of 

personal affairs, as well as liaison with 

the Coroner's Office, the Police, media 

or faith groups where necessary. 

The service also runs eight week 

bereavement by suicide courses/ 

groups across Cornwall. 

It is open to anyone who has been 

affected by suicide. If you or someone 

you know would like to access this free 

service you can call us direct on 01208 

871905 or referrals can be made by 

your GP/health professional. 

Help is at Hand booklet: 

www.outlooksw.co.uk/suicide-liaisonservice 

Cornwall 

Carers Service 

If you are a carer, Cornwall Carers’ 

Service is here for you. Simply contact 

us on 01872 266383 or via our website 

www.cornwallcarers.org.uk. 

Our helpline is open from 8am to 6pm, 

Monday to Friday (excluding bank 

holidays) and one of our operators can 

give you helpful friendly information 

and support and can tell you how we 

can help you carry on caring. 

All our services are free and we will 

make sure you get the right help, 

advice and support to make caring a 

little easier. 

Do you 

look after 

someone? 

If you look after someone, 

we are here for you. 

helpline 

01872 266383 

22

23

to be on our mailing list, please contact 

us at: CDW@pentreath.co.uk 

General Support: 

Who are the Community 

Development Worker team? 

Pentreath (mental health 

Charity) 

The Community Development Worker 

team are part of Pentreath Ltd and 

we offer support to Black and Minority 

Ethnic (BME) communities across 

Cornwall. All our projects aim to 

reduce fear around using mental 

health services and to help BME 

communities’ access appropriate 

support with the aim of achieving 

equality of service and outcomes. We 

accept referrals from other services/ 

organisations and self-referrals. More 

info and referral forms can be found at 

our website: www.pentreath.co.uk 

Did you know…? 

We have a website: www. 

bamementalhealthcornwall.co.uk, 

which is still being developed…if you 

have any feedback on this please 

contact: emily@pentreath.co.uk We 

also produce a quarterly newsletter and 

welcome your stories of mental health 

services and suggestions of what you 

would like included…..if you would like 

We offer one to one support to BME 

clients in the community, as well as 

general advice and guidance to staff, 

families and carers. Support given 

may be anything from a few sessions 

to ongoing support for more complex 

needs. 

Inpatient Support: 

CDWs provide support to all BME 

patients admitted to hospital because 

of mental health difficulties and will also 

offer support to their families, carers 

and staff. We will help support people 

throughout their stay in hospital and 

our services continue after discharge. 

Our help can range from making sure 

cultural or religious requirements 

are being met to supporting people 

find suitable accommodation after 

discharge. Contact: 24hour@ 

pentreath.co.uk 

Bridging Languages: 

Effective, sympathetic and culturally 

sensitive interpretation and translation. 

Please contact: interpretation@ 

pentreath.co.uk 

24

Hate Crime: 

Pentreath are one of five third party 

reporting and support centres for hate 

crime across Cornwall. We recognise 

the impact hate incidents and crimes 

can have on mental health (including 

isolation and anxiety) and will support 

people facing these issues. Contact: 

hatecrime@pentreath.co.uk 

New Projects: 

Penzance Lithuanian Drop-In Clinics 

This is a new group which will based 

in Richmond House, Tolver Road, 

Penzance, TR18 2AB. These will 

happen every Wednesday (excluding 

23 and 30 December) from 6pm – 7pm. 

The first session will be on Wednesday 

4 November 2015. This group is to 

offer information, advice and guidance 

around emotional wellbeing and 

accessing services and an interpreter 

will be available at every session. No 

booking required, just turn up. 

Please contact us at CDW@pentreath. 

co.uk if you have any questions. 

Mothers in Mind - Support service for 

BME women struggling to cope with 

their emotions during pregnancy or 

after birth. 

women to the right services and groups 

as well as ensuring their cultural needs 

are being met. 

We are also planning to run community 

groups focussing on emotional wellbeing 

tools, creative therapeutic 

tools, discussions on culture and birth 

including adding any cultural needs 

to the birthing plan. We will also look 

at issues such as attachment and the 

services and groups available. 

The groups are planned to start later in 

2016, however, we can take referrals 

or self-referrals for the one-to-one 

work straight away. Please contact 

Emily (emily@pentreath.co.uk) or 

Sarah (sarah@pentreath.co.uk) for 

more information. 

Also planned for 2016, creative 

art and wellbeing group for the 

BME Community – check out our 

website for further updates: www. 

bamementalhealthcornwall.co.uk 

The CDW Team are: Dean Harvey, 

Sarah Sejahtera, Emily Apple, Octavio 

Leon and Vicki Horner. 

CDWs will offer BME women six 

sessions of targeted support which 

can be extended if needed. These 

sessions will focus on connecting 

25

Arts for Health Cornwall and Isles 

of Scilly (AFHC) has announced its 

closure from the end of December for 

financial reasons. Trustees cited the 

‘increasingly challenging economic 

climate for small charities’ as the 

context within which this difficult 

decision was taken. 

AFHC has been at the forefront of 

developing arts and health practice 

in the county and nationwide, and 

over 10,000 people have benefitted 

from the projects and activities it has 

offered over its 14 years of operation. 

The charity hopes that the work it has 

stimulated will be taken forward by 

other organisations and individuals 

so that the benefits of arts on health 

and wellbeing can continue to be 

demonstrated. The charity’s website 

www.artsforhealthcornwall.org.uk will 

remain up and running for the next six 

months, so that people can continue 

to get information, advice and support 

as well as details of any existing 

groups that will be continuing. 

The doors close on 18 December, and 

the charity’s Director, Jayne Howard, 

is available until that date – email 

jayne@artsforhealthcornwall.org.uk 

or phone 01326 377772. 

Cultural Threads is a creative arts 

organisation that celebrates cultural 

diversity in Cornwall. We are a 

community interest company which 

works in partnership with other 

organisations to provide creativity, 

heritage and learning projects. Cultural 

Threads works with all children and 

adults in a creative way to offer support, 

learning and start conversations about 

culture and diversity. 

Cultural Threads has received Big 

Lottery Funding to provide a new 

website for diverse communities 

living in Cornwall. We hope this will 

be a valuable resource for everyone, 

a place for people to connect via the 

community forum to share ideas and 

recommendations for each other and 

to learn. 

If you have any questions, suggestions, 

recommendations or comments they 

would be gratefully received either 

direct to info@culturalthreads.co.uk 

or via the community forum or contact 

page on the website. 

Also check out our Black History Month 

Challenge film on the website. 

www.culturalthreads.co.uk 

26

services for those unable to ask 

for help where either debt issues 

are not supported by mental health 

services, or mental health issues are 

not referred on by mainstream debt 

agencies. 

Cornwall Befriending Services (CBS) 

provides accessibility to debt, welfare 

benefit and counselling support 

services to those who through personal 

circumstances are unable to manage 

their finances or whose financial 

circumstances have exacerbated or 

led to personal and health problems. 

CBS currently offers this service at 

Transformation CPR (Camborne), 

Lander GP practise (Truro) and 

Highway Community Centre (Penryn). 

We are currently discussing our 

services with St Petroc’s (Truro) and 

are always looking for other centres 

where we can offer our services. 

CBS addresses the lack of ‘joined 

up’ services in Cornwall for debtvulnerable 

beneficiaries who also 

suffer, either due to or exacerbated 

by financial problems, from mental 

capacity problems ranging from stress 

to prescription controlled bipolar 

requiring cross specialist services of 

counselling and debt advice. 

The lack of accessibility in Cornwall of 

counselling and debt related support 

This goes from the beneficiary being 

afraid of opening post to deal with 

bills, answer a telephone or door 

through to a student facing his first 

perceived unmanageable debt and 

an inability to organise meetings with 

support agencies. 

The problems faced by those 

adversely affected by financial 

circumstances, enabling individuals 

to gain better control of their lives 

and engage more in their local 

communities. 

Should you require help, or wish 

to discuss the possibility of CBS 

offering our services at your 

support centre please contact 

Rowena Koning on 01872 243547 

/ 07522 607648 or by e-mail: 

cornwallbefriending@gmail.com 

www.cbscic.co.uk 

27

Making a positive difference to the 

mental health and wellbeing of people in Cornwall. 



Socialising 

Socialising 

with 

with 

others in 

a 

a 

safe 

safe environment 

can help people feel less stressed and more valued. 

can help people feel less stressed and more valued. 

Why not join our 

Social Support Group in Perranporth 

on a Wednesday afternoon. 


mental health and wellbeing on of a people Wednesday in Cornwall. afternoon. 



Everyone has their low points in life. 

Socialising with others in a safe environment 

A referral form is required prior to attending the group. 

Socialising with others can in a help safe people 

Please environment feel less stressed and more valued. 

call us 01209 714550 for further information 

or visit our website 

can help people feel less stressed 

www.pentahealthandwellbeing.com 

and more valued. 

01209 714550 

Penta provides an opportunity to take positive steps to achieve 

good mental health and wellbeing. 

Social Support Registered Charity No.1148097 Registered Group in England and Wales in Company Registration Perranporth 

No.8053259 

A referral form is required prior to Social attending Support Volunteers the group. & Outdoor Activity Volunteers 

Please on call a us Wednesday on 01209 714550 for afternoon. 

further information 

needed in Cornwall! 


Penta staff and volunteers provide others with support and 


encouragement, promoting the five ways to wellbeing: 


Social Support Group 

in Newquay 

on a Monday afternoon. 


Social Support Group in Perranporth 


01209 714550 

o Connecting people within social environments and activities 

o Being active with exercise, indoors and outdoors 

o Encouraging others to take notice of their surrounds 

and savouring experiences 

o Providing opportunities to keep learning and try something new 

o Giving by helping others and the local community 

Registered Charity No.1148097 Registered in England and Wales Company Registration No.8053259 

VOLUNTEERING OPPORTUNITIES AVAILABLE TO YOU 

A referral form is required prior to attending the group. 

Please call us on 01209 714550 A referral for further form information is required prior to attending the group. 

or visit our website Please call us on 01209 714550 for further information 





01209 714550 

01209 714550 

01209 714550 




28

The Willow Centre Sexual Assault 

Referral Centre (SARC) is a specialist, 

safe and discrete centre in Truro 

for people who have been raped or 

sexually assaulted. 

We acknowledge all forms of sexual 

violence including; rape, sexual 

assault, sexual harassment, domestic 

sexual violence, childhood or historic 

abuse, trafficking, sexual exploitation, 

female genital mutilation and ritual 

abuse. Sexual assaults can be 

reported to us regardless of when it 

happened or if the perpetrators are 

known or unknown to you. 

All SARC staff are trained in dealing 

with victims of sexual assaults. You 

can call during office hours between 

9am and 5pm Monday to Friday and 

a member of staff will be on hand 

to answer your questions. Out of 

hours you can call the police, who if 

appropriate will make contact with a 

member of SARC staff on your behalf 

or you can wait until office hours to self 

refer, without police involvement. 

The Willow Centre has a dedicated 

forensic examination suite with 

consultation rooms and shower 

facilities, as well as clean new clothes 

and toiletries, for clients undergoing a 

forensic medical examination following 

a recent sexual assault. The Centre 

also has a discreet entrance and exit 

as well as facilities for children and 

people with disabilities. 

At the Willow centre no judgements 

will be made on you. We do not make 

assumptions based on your alcohol or 

drug consumption, sexual orientation, 

relationship status, age, gender, race, 

ethnicity or actions taken. The centre 

is a place that works on the basis of 

honesty and trust and you can expect 

to be believed and be treated with 

dignity and respect. 

We are here to help you to recover 

physically and emotionally from 

your ordeal. Our staff are experts 

in advising, supporting and treating 

those who have experienced sexual 

violence. 

At The Willow Centre we help men 

and women, regardless of sexual 

orientation from the age of 13 upwards 

with our forensic service, crisis support 

and our Independent Sexual Violence 

Advisor (ISVA) Service. 

Please contact us on 01872 

272059 or visit our website 

skoodhya.org.uk/willow-centre/ 

services-2/ 

29

Protecting yourself, your family and your neighbours 

As if life isn’t difficult enough at the moment, Cornwall Council’s Trading 

Standards team is now warning householders to be on their guard against the 

con-men, scammers and criminals who are out to make things a lot worse. 

Loan Sharks 

illegal money lender….no matter how 

desperate you are. 

The chances are it will be someone you 

know or have seen around, a friend of 

a friend or someone introduced by a 

work colleague…..and they will offer 

you money to help you out of a tricky 

situation, bills you can’t pay, a child’s 

birthday, car repairs, broken washing 

machine…..and with no-one else to 

turn to what else can you do? But the 

moment you accept that ‘gift’ or ‘loan’ 

your life will never be the same again. 

Illegal money lenders regularly add 

interest charges and penalty payments 

that you had no idea about – that small 

loan will spiral into a massive debt 

from which you will struggle to escape, 

but, they won’t threaten to take you 

to court to recover the debt, instead 

they will threaten you with violence, 

threaten your family, take control of 

your benefits book and worse. Don’t 

accept help from a loan shark or other 

If you or someone you know needs 

help contact the Illegal Money-Lending 

team on 0300 555 2222. They will take 

your call 24 hours a day, 7 days a 

week. 

Scam Mail 

We all dream of winning the lottery….. 

it’s the answer to all of our money 

worries, but, of course, genuine 

lotteries and competitions don’t give 

away prizes to people who haven’t 

actually entered! So, personally 

addressed or not, every foreign lottery 

prize notification you receive through 

the post is bogus. Every clairvoyant 

letter warning you of trouble ahead or 

of news affecting your family is bogus. 

You will never have to order goods 

30

from a catalogue or send a ‘handling’ 

fee to claim your winnings from a 

genuine competition. 

And be warned, if you do make the 

mistake of responding to any of these 

bogus letters your name and address 

will be added to a ‘suckers’ list, to be 

sold and shared between organised 

crime gangs and scammers around 

the world! 

So don’t be tempted – if it seems too 

good to be true put it straight in the bin! 

And if you notice piles of letters 

with “Congratulations” or “Respond 

Immediately” in the home of a friend, 

neighbour or family member contact 

Trading Standards on 0300 1234 

191. We might be able to prevent them 

from wasting £1000s. 

Doorstep Con-men 

door and talk to you about replacement 

windows, urgent repairs to the roof 

or guttering or a replacement tarmac 

driveway. These Doorstep Criminals 

will claim to be working in the area, 

or will claim to have been sent by one 

of your neighbours or will try any one 

of a range of tales to trick you into 

having some work done, usually for 

a bargain price. Don’t be fooled and 

don’t be tempted – not even if you 

do need some work on your house or 

garden - take your time to get several 

quotes from local businesses and ask 

for recommendations from your friends 

and family. 

NEVER deal with anyone who turns up 

at your door without an invitation. 

And if you notice doorstep callers 

at the home of your neighbours or 

friends and suspect they may be up to 

no good contact Trading Standards 

on 0300 1234 191 or call the Police 

straight way. 

Bogus builders, dodgy driveway firms 

and cowboy gardeners have been 

learning their scams from a very 

early age. They will sound incredibly 

believable when they knock at your 

31

from art, craft and therapeutic writing 

to Chi Kung and mindfulness. 

Sea Sanctuary is a well established 

and innovative mental health charity, 

providing a therapeutic intervention 

combined with the exhilarating activity 

of Sailing, within the stunning waters 

of Cornwall, available to anyone within 

the UK (subject to an assessment) and 

are professionally accredited through 

the ILCM. 

Sea Sanctuary seeks to address the 

very real issue of mental health wellbeing 

for those who most need it and 

has just had its busiest year yet with 

further growth and projects for 2016 

planned. 

The Water’s Edge Studio in Penryn, 

literally a few feet away from the sea 

has been an exciting new addition 

to Sea Sanctuary, providing regular 

inspiration and ongoing support byan 

appealing array of creative and 

therapeutic workshops, 

On The Wind 

On the wind, The flags are dancing, 

On the wind, The halliards march, 

On the wind, The tell tales quiver. 

On the wind, The gaff rises high, 

On the wind, The port tack is strong, 

On the wind, The gust-ripples chase. 

On the wind, The bow sprit is tuned, 

On the wind, The main sail is full, 

On the wind, My fears blow away. 

On the wind, My heart rises high, 

On the wind, The little bird flies. 

Fun 

For more details please see 

www.seasanctuary.org.uk 

call 01326 378919 or email 

admin@seasanctuary.org.uk 

It’s fun to be sailing on Grace, 

It puts a smile on your face, 

You can sail, fish or chill 

Chi Kung is just brill 

And everything at your own pace. 

Participants poems inspired by the 

Sail into Life Programme 2015. 

32

If a perpetrator of anti-social 

behaviour also has vulnerabilities 

then we will try our best to work with 

them to address that vulnerability and 

make referrals for appropriate help 

where necessary. 

Ocean Housing is a major provider 

of social housing in Cornwall. As part 

of our commitment to tenants Ocean 

has a Tenancy Sustainment Service. 

The post brings together two main 

strands: dealing with high level antisocial 

behaviour (ASB) which needs a 

formal (sometimes legal) intervention 

and also people’s vulnerabilities. 

Our housing officers deal day to 

day with low level ASB and low risk 

vulnerable tenant cases and the 

Tenancy Sustainment Co-ordinator, 

Stephen Williams, oversees cases 

which already are, or are likely to be, 

involved in a formal legal framework. 

At the core of all Ocean’s work in 

these areas is a person-centred 

approach; that is, if people have a 

vulnerability or have an issue with antisocial 

behaviour, we will listen, take 

them seriously and devise a strategy 

with them to try and help resolve the 

situation if we can and make referrals 

to other agencies, if this is also 

appropriate and is needed. Indeed, 

multi-agency working is also at the 

heart of the way we approach things. 

At the same time, we are not afraid 

to take formal enforcement action 

,if necessary. In most cases we can 

resolve issues and make appropriate 

referrals for support without the need 

to recourse to formal enforcement. In 

a small minority of cases, however, 

we will take action if the needs and 

wellbeing of the majority are being 

impeded by the actions of the few. 

In addition. where we have identified 

that a customer has a vulnerability, we 

will try and work with that customer to 

try and get the help they may need 

working with partner agencies to try 

and achieve this. 

Ocean Housing takes the wellbeing 

of all its customers seriously. 

Ocean tenants and others who are 

concerned about our tenants can 

contact us at our offices in St Austell. 

Contact Stephen Williams on 

01726 874450 or email 

s.williams@oceanhousing.com 

www.oceanhousing.com 

33

Bodmin Moor Butterfly 

Project Gathers Pace 

Plans for an exciting new butterfly 

project on Bodmin Moor are 

progressing well, announces the 

charity Butterfly Conservation. Back 

in the summer, Butterfly Conservation 

received a grant from the Heritage 

Lottery Fund, as well as further 

support from the Bodmin Moor AONB, 

Natural England, Dartmoor National 

Park Authority and Exmoor National 

Park Authority, to develop their new 

landscape scale conservation project. 

The ‘All the Moor Butterflies’ project 

will work on Exmoor, Dartmoor and 

Bodmin Moor, focusing on conserving 

the threatened fritillary butterfly (plus 

the narrow-bordered bee hawkmoth) 

species that are found on these 

wonderful upland landscapes. Plans 

are currently being put together for the 

project, which if successful in securing 

the funding it needs, will begin around 

September 2016 and last for three 

years. 

Butterfly Conservation are keen 

to work in partnership with other 

organisations, to ensure that the 

project reaches as many different 

people as possible. They also want to 

work with volunteers, keen individuals 

who might want to get more involved 

with the project and help save these 

wonderful species. They are working 

in close partnership with the Cornwall 

Butterfly Conservation branch, who 

have a fantastic group of existing 

dedicated volunteers. The project will 

provide further training and educational 

opportunities for volunteers, to help 

them learn and develop their skills. 

Work is also ongoing in contacting new 

community groups to see if they would 

like to become part of the project. 

To find out more about the project 

or to see how you can get involved, 

please contact Simon Phelps at 

sphelps@butterfly-conservation.org 

34

Sunshine and Showers - 

Truro peer support activity 

group for adults 

Sunshine and Showers is a bowling 

group in Truro for adults with long term 

conditions. They meet every other 

Thursday 1.30pm to 3.30pm at Truro 

Bowl and are a great example of how 

self-help groups can enable people 

to join in with things, helping to make 

such a difference to a persons life. 

Here’s what someone who attends 

had to say: 

“I started going to Sunshine and 

Showers about 2-3 years ago and 

it has provided me with a focus, an 

affordable day out, with people in 

similar situations to myself. 

Sunshine and Showers TRURO 10 Pin Bowling 

Sunshine and Showers TRURO 10 Pin Bowling 

Community talk and to support each other. 

Community 

Group 

Group 

2016 

2016 Dates 

Dates 

and 

and 

Prices. 

Prices. 

Sunshine Sunshine and and Showers TRURO 10 10 Pin Pin Bowling Bowling 

Community Group 2016 Dates and Prices. 

The focus that it gave me was 

something to look forward to, a bit of 

fun and light relief from constant pain 

and strange thoughts. To find that I 

fitted in, rather than being an outsider 

makes a difference. I have made new 

friends and I have grown in confidence 

which is invaluable. It’s provided me 

with a personal strength in coping, 

managing and overcoming problems 

which were previously insurmountable. 

There is also the trust in knowing that 

the organisers have experience in 

dealing with mental health and they 

are also studying subjects such as life 

coaching and counselling. We know 

we are in safe hands.” 

The Sunshine and Showers bowling 

club is 100% vital, allowing people 

who have experienced mental health 

difficulties a chance to get together, to 

26 November 2015 

26 November 2015 

10 December 2015 

10 December 2015 





4 February 2016 February 2016 



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2016 

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17 

17 

March 

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2016 

2016 31 

31 

March 

March 

2016 

2016 

1426 April November 

April November 2016 2016 

2015 2015 10 28 10 28 April December 

April December 2016 2015 2015 712 712 January January 

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21 2621 January May January May 2016 2016 2016 2016 49 February June 2016 2016 18 23 18 23 June February June 2016 2016 2016 2016 

37 March July 37 March July 2016 2016 2016 17 21 March July 2016 2016 31 31 4 August March 2016 

2016 

14 1814 April August April 2016 2016 28 1 September April 2016 2016 12 15 12 15 May September 2016 2016 2016 

26 2926 May September May 2016 2016 96 June October 2016 2016 23 20 June October 2016 

2016 

7 July 7 July 2016 21 July 2016 4 August 2016 

Concessionary member 

£2.50 Per session including 

Meet in in the café area area 

18 18 August 2016 1 September 2016 15 15 September to 2016 

prices subject to change a soft drink. 

from 1pm Bowling at at 

29 29 September 2016 6 October 2016 20 20 2pm October finish 2016 about 2016 

3pm. 3pm. 

Facilitators Facilitators 

Concessionary Concessionary are are 

member 

Claire member 

Claire Jones, Jones, 

£2.50 

Karen Per Sheldon session 

plus including 

member Meet 

helpers 

Meet 

helpers in the 

on 

in the 

on the 

café the day 

café 

day area 

to 

area 

to help help 

people 

people 

prices 

prices 

subject 

be subject 

be 

included 

included 

to 

to 

change 

change in 

in 

the 

the 

game 

game 

a soft 

soft should 

should 

drink. 

drink. they be 

be 

affected 

affected 

by 

by from 

any 

from 

any 1pm 

mobility 

1pm 

mobility Bowling 

issues. 

Bowling 

issues. at 

Wheelchair friendly and parking at the alley, Oak Way Truro. 

2pm 

Contact at 

Wheelchair friendly and parking at the alley, Oak Way Truro. finish about 3pm. 

2pm 

Contact 

Admin@sunshineandshowers.co.uk or phone 07507 259479 and leave finish a about message 3pm. or 

Admin@sunshineandshowers.co.uk or phone 07507 259479 and leave a message or 

send a text and we will call you back. 

send Facilitators a text and are we Claire will Jones, call you Karen back. Sheldon plus member helpers on the day to help 

Facilitators are Claire Jones, Karen Sheldon plus member helpers on the day to help 

people be included in the game should they be affected by any mobility issues. 

people 

Wheelchair 

be included 

friendly 

in 

and 

the 

parking 

game should 

at the 

they 

alley, 

be 

Oak 

affected 

Way Truro. 

by any 

Contact 

mobility issues. 

Wheelchair Admin@sunshineandshowers.co.uk friendly and parking at the or phone alley, 07507 Oak Way 259479 Truro. and Contact leave a message or 

Admin@sunshineandshowers.co.uk send a text will call you back. or phone 07507 259479 and leave a message or 

35

Support Groups in Cornwall 

and the Isles of Scilly 

EMOTIONAL AND MENTAL 

HEALTH SUPPORT GROUPS 

Bodmin Area 

Bodmin Fishing Group 

For more information call Rethink on 

01208 815676 

Cornwall has a network of groups 

supporting people with emotional and 

mental health support needs across 

the county. Please see individual 

listings for more information: 

Breakaway 

Support for people wanting to reduce 

or come off Benzodiazepines 

Call 07788 572908 

Freedom OCD Group 

Every last Thursday of the month, 

10.30am - 1pm, Truro 

Call Penny on 07831 295007 

pennyhayward@re-gain.org.uk 

Pink Umbrella LGBT Group 

Gay, lesbian, bisexual, trans support 

Every 3rd Friday of the month, 1-3pm, 

2 Princes St, Truro 

Call Fran on 07542 477302 or email 

pinkbrolly3@aol.com 

Suicide Bereavement Support 

Group (SOBS) 

Last Wednesday of the month, 7-9pm 

in Truro. Call Kath 07952 410637 

email: Kate@sbsg-cornwall.uk 

36 

Countywide 

Camel Club 

Fridays 9.30-1.00pm 

Trelil Court, Bodmin 

Call 07788 572908 

Hearing Voices Group 

Wednesdays 2.00-4.00pm 

Bodmin 

Call Jain Ritchie 07807 813996 

Soil to Soup Wellbeing Garden 

Wednesdays, 10am-12.30pm 

Bodmin. Call Mary 07407 785520 

or the office 01208 892855 

Restormel Mind groups: 

• Innate Health and Wellbeing 

• Art for Wellbeing 

• Knit and Natter Plus 

• Yoga for Wellbeing 

• Yoga for Wellbeing Beginners 

All meet at The Wellbeing Centre, 

2A Hamley Court, Dennison Road, 

Bodmin. 

Fitness to Wellbeing 

Dragon Leisure Centre, Bodmin. 

For more info on all these groups, call 

Restormel Mind on 01208 892855

Bude Area 

Bude Women’s Group 

Thursdays 10am-12pm 

Bude Tourist Info Centre 

Call Anne on 07918 727 031 

CAMEO (Come and Meet Each 

Other) 

Every other Tuesday afternoon, Bude 

British Legion 

Email: cameoselfhelp@gmail.com 

Bude Mental Health Carers Group 

3rd Wednesday of every month, 2-4pm 

Bude Tourist Information Centre 

Call Kirsty on 07720 680 619 

Camborne & Redruth Area 

All Saints Church Community 

Centre - Self Help Groups: 

• Rendezvous Social Club: 

Thursdays 3pm-5pm, Saturdays 

6pm-8pm 

• Go Forward Social Club: Fridays 

2pm-4pm 

All Saints Church Community Centre, 

Church View Road, Camborne 

Tel: 01209 610937 - Gill or Treve 

Falmouth Area 

Falmouth Coffee Corner (Carrick 

Mind) 

Thursdays 10.30am-12.30pm, 

St Mary’s Church Hall, Killigrew Street. 

For more information please call Ruth 

Morris on 07889 725 679 or 01872 

222469 

Falmouth Recovery Support Group 

Peer support group for people 

in recovery from mental health 

problems. Mondays, 3-5pm, Killigrew 

Street, Falmouth. 

Call Jon on 07551 202269 

Falmouth & Penryn Bipolar Group 

1st Weds of every month 7.30-9pm 

Falmouth Recovery Centre 

enquiries@falmouthrecoverysupport. 

co.uk 

Falmouth Mindful Arts 

Dracaena Centre, Mondays 2-4pm 

info@falmouthmindfulart.org.uk 

Call 01872 222 469 

Olive Branch Community Cafe 

Community cafe with workshops and 

activities. Mondays, 10am-2pm 

St Gluvias Parish Hall, West Street, 

Penryn. Call Jane 07903 073440 or 

Liz 07407 699180 

email: olivebranchpenryn@gmail.com 

Wellness Recovery and Action Plan 

Group [WRAP] 


01208 815 676 

37

Helston Area 

Helston We Can Yoga 

Fridays 10am-12pm 

St Michael’s Church 

Contact Pam 01736 364454 

Liskeard Area 

The Old Coach House Gardening 

Group 

Weds 11am-1pm 

Trevillis House, Liskeard 

Call: Richard on 07957 537776 

Liskeard Bipolar UK Support Group 

4th Tuesday of the month 1.00 – 3.00 pm 

Stuart House, Barras Street, Liskeard. 

Please contact 01270 230260 for 

details or visit www.bipolaruk.org.uk 

Liskeard OCD Group, Cafe Chat 

group 


01208 815676 

Newquay Area 

Newquay Coffee Corner 

Wednesdays 10am-12.30pm 

The Newquay Centre 

Call 01637 851155 

Newquay SHE Group 

Women’s social and activity group 

Mondays 10am-1pm, Newquay 

Centre, St Michael’s Road 

Call 01637 851155 

Patchwork Group 

Mondays 9.30am-12pm, The Pavilion 

Workshop, Mount Wise Car Park, 

Newquay. Call 01637 851155 

Roswyth Men’s Group 

Fridays 11.30am-1.30pm 

Roswyth Mental Health Resource 

Centre Call 01637 873122 

Penzance & St Just Area 

Penzance Bipolar UK Support 

Group 

3rd Wednesday of every month 

2.00pm - 4.00pm at The Healing Star, 

Causewayhead 

Please contact 01270 230260 for 

details or visit Bipolar UK website 

www.bipolaruk.org.uk 

West Cornwall Hearing Voices 

Group 

Tuesdays 1.30-3.30pm 

The Healing Star, Causewayhead, 

Penzance 

Call Lesley on 07570 103595 

St Just Swings and Roundabouts 

1st Weds of the month, times vary 

Held at the Knut. 

St Austell Area 

Craft Coffee and Chat Group 

Weds 10am-12.30 pm 

Methodist Chapel, St Dennis 

Call Margaret on 01726 890512 

38

St Austell Cafe Chat Groups 


01208 815676 

St Austell Coffee Corner 

Fridays 10am-1pm, St John’s 

Methodist Church, Bodmin Road 

Call 01637 851155 

St Columb Minor Coffee Corner 

Thursdays 10am-12.30pm, 

The Memorial Hall 

Call 01637 851155 

The Friday Group 

Every Friday 10am-12.30pm 

Penwithick Community Hall 

Take-a-Craft Break - St Stephen 

Tuesdays 1-4pm 

Brannel Rooms, St Stephen 

Take-a-Craft Break - Nanpean 

Mondays 1-4pm 

Nanpean AFC Social Club 

For both Take-a-Craft Break groups, 

call Marie High 01637 872145 

or email Mariehigh@tiscali.co.uk 

Truro & Perranporth Area 

Perranporth Art and Wellbeing 

Every Weds 8am till 1pm 

Perranporth Memorial Hall - WI annexe 

Karen 07867 648409 or email 

k44gun@googlemail.com 

Perranporth Coffee Corner 

Wednesdays 10.30am - 1pm 

Upstairs in the Conservative Club, St 

Piran’s Road. Call Betty 01872 572546 

or Carolyn 01872 273500 

St Agnes Self Help Group 

Mondays 10.30am-12pm 

Coffee Lounge, St Agnes Methodist 

Church, British Road 

Call 07969 175316 

Sunshine and Showers 

Bowling group 

Every other Thursday, 1.30-3.30pm 

Email: claire@sunshineandshowers. 

co.uk 

Truro Coffee Corner (Carrick Mind) 

Tuesdays 10am-12pm, Carrick 

Sports & Recreation Hall For more 

information please call Ruth Morris on 

07889 725 679 or 01872 222469 

18-30 Social Support & Wellbeing 

Group (Carrick Mind) 

Wednesdays 10.30 am -12.30 pm, 

Different locations (specifically for 

those aged 18-30). Call Ruth Morris 

on 07889 725 679 or 01872 222469 

Wadebridge Area 

Fibromyalgia/ME/CFS Support 

Group 

Alternate Mondays 2-3.30pm 

Betty Fisher Centre, Wadebridge 

Call 01208 815676 

39

Email marianna.curtis@rethink.org 

Wadebridge - Cornwall College 

courses, Friday morning group, 

nature/photography group (Camel 

Trail), Cafe Chat group. Call Rethink 

on 01208 815676 for more info. 

Carers Groups 

Cornwall has a network of groups 

across the county providing support 

to carers. Some of these groups 

specialise in supporting specific care 

needs. 

Bodmin Area 

Bodmin Carers Support Group 

(for family members of people with 

memory problems) 

2-4.30pm, 4th Thursday of month 

Bodmin Christian Fellowship Church 

Contact Brenda Keen 01208 77586 

Email brendakeen44@yahoo.co.uk 

Bodmin - Cornwall Downs Syndrome 

Support Group 

10am-12pm, last Thurs of month 

Email info@cdssg.org.uk 

Bude Area 

Bude Carers Group (for all Carers) 

2-4pm, 1st Wednesday of the month 

Neetside Community Centre 

Contact Kirsty Luxton 07720 680619 

Bude Carers Group (Mental Health) 

3rd Wednesday of the month 

Bude Tourist Information Centre 

Contact Kirsty Luxton 07720 680619 

Camborne & Redruth Area 

Camborne - Cornwall Down 

Syndrome Support Group 

10am-12pm, 2nd Friday of month 


Camborne and District Mental 

Health Carers 

Every 1st Weds of month 

Boundervean Day Centre, Pendarves 

Rd. Call Rita 07732 458390 

Parents and Friends of Murdoch 

Trevithick Centre - Carers Group 

4 times a year at Murdoch & Trevithick 

Centre, Redruth 

Call Joy on 01209 719483 

Treloweth Dads 

(for dads of children with disabilities) 

Redruth 

New group, please call ‘Treloweth 

Dads’ on 01209 210597 or email 

dkinsman@freeuk.com 

Troon Carers Group 

(parents of disabled children) 

Tuesdays 1-2.30pm 

Troon Children’s Centre 

Call Leanne on 07929 354169 or 

01209 697794 

or email codyjaxon1@gmail.com 

40

Liskeard Area 

Stoke Climsland Carers Group 

2pm, 3rd Friday of the month 

Old School, Stoke Climsland 

Caroline & Peter 01579 370474 

updowncott@btinternet.com 

Newquay Area 

Newquay Carers Group 

10.30am - 12.30pm 

3rd Monday of the month 

Roswyth, Cheltenham Place 

Contact Pauline Ruddlesden on 

01637 876405 

Penzance Area 

Penzance Carers Group 

3rd Friday of the month 

Hanover Court, Penzance 

Contact Wendy Gauntlett 01736 

366699 or email 

wendy.gauntlett@yahoo.co.uk 

St Ives Carers Group 

10am-12pm, last Thurs of the month 

Carbis Bay. 

Contact Dinky on 07814 574438 or 

Jeremy on 07836 606464 

or email dinkykennedy@hotmail.com 

St Austell Area 

St Austell Carers Group 

4th Tuesday of month 

Mount Charles Social Club 

Contact Alison May 07968 605326 or 

email mail@sonilam.plus.com 

St Blazey - Cornwall Down 

Syndrome Support Group 

1.30-3.30pm 3rd Friday of month 


Truro & Perranporth Area 

Carnon Carers 

3rd Tuesday every month at Falmouth 

Hotel. Call Sandra 01326 376208 

Email stregidgo123@btinternet.com 

Dementia Carers Support Group 

2nd Thursday of the month 

Kea Community Centre, Playing Place 

Contact Marie McDermott 

on 01872 862370 

or email mariemacdee@msn.com 

Friends of Pencalenick School 

(for family of children who attend 

Pencalenick School) 

Meets monthly. Contact Marie Griffin 

01872 510126 or email bhindbikinis@ 

hotmail.com 

Malabar Carers Group 

(for family of disabled children) 

3rd Wednesday of the month 

Malabar Children’s Centre, Truro 

Contact Marie Hewitt on 01872 262121 

or email leehewitt5@aol.com 

41

National Autistic Society-West 

Cornwall 

6.30-9.00pm, 3rd Weds in every month 

Contact NAS on 07901 103351 or 

email westcornwall@nas.org.uk 

Young Adult Carers 

(for carers aged 17+ who care for a 

parent or sibling) 

Meets once a month, various venues 

Contact Anne Phillips 07968 605324 

Cornwall Memory 

Cafe Network 

Memory Cafes are for those 

experiencing early stage dementia, 

mild memory loss or cognitive 

impairment and their carers. Memory 

Cafes are safe places to have fun, 

be creative, sit and chat, cake and 

refreshments, information and support. 

Isles of Scilly Memory Café 

Carn Gwaval, St. Mary’s. 

Wednesdays & Fridays 2.00-4.30pm 

Contact Jenny on 01720 422663 

Mullion Memory Café 

Mullion Methodist Chapel 

Every 1st and 3rd Friday from 2 - 4pm 

Contact Lillian Watson on 01326 

240709 

Penzance Memory Café 

Committee Room 1, The One Stop 

Shop, St Clare, Penzance 

Every 2nd & 4th Thursday from 2 - 4pm 

Contact Margaret on 07974 728435 

Redruth Memory Café 

Community Centre, Foundry Row 

Every 2nd and 4th Wednesday, 1.30 - 

3.30 pm 

Contact Alzheimer’s Society on 01872 

277963 

Camborne Memory Café 

All Saints Church Community Centre 

Church View Road, Tuckingmill 

Every 1st & 3rd Wednesday 1.30-3.30 

Contact Alzheimer’s Society on 01872 

277963 

Helston Memory Café 

Hens Horn Court, Station Road, 

Helston. 1st & 3rd Tuesday, 2 - 4pm 


or Chris on 07851 111496 

42 

West Cornwall Memory Cafe 

St Ives Memory Café 

Memorial Hall, Trencrom Lane, Carbis 

Bay 

Every 1st and 3rd Thursday from 

2-4pm 

Contact Margaret on 07974 728435 or 

Chris on 07851 111496 

St Just Memory Café 

Royal British Legion 

1st and 3rd Friday from 2 - 4 pm 

Contact Dawn 01736 786043 or Joyce 

01736 786067 or Chris 07851 111496

Mid Cornwall Memory Cafe 

Carnon Downs Memory Café 

Carnon Downs Village hall, Carnon 

Downs, TR3 6JQ 

1st and 3rd Thursday, from 2-4pm 

Contact Teresa Sampson on 07795 

590305 

Crantock Memory Café 

Crantock Village Hall, Crantock 

1st Monday of month 2.00-4.00 pm 

Contact Joan on 01637 831347 

crantockmemorycafe.org.uk 

Falmouth Memory Café 

Emmanuel Baptist Church, Western 

Terrace, Falmouth 

2nd and 4th Tuesday, 2-4pm 

Contact Bob/Toops on 01326 373830/ 

07570 808677 

Fowey Memory Café 

Fowey One Stop Shop, Fowey Library 

Every other Thursday 

Contact Fowey Library 0300 1234111 

or Averil Sutton 01726 832846 

Newquay Memory Café 

St. Columb Minor Church Hall 

2nd and 4th Thursday, 2-4pm 

Contact Keith Dynan on 07968 

960694 

Newquay St Michael’s Memory Café 

St Michael’s Church Hall, Newquay 

Every 1st & 3rd Tuesday, 2 - 4pm 

Contact Eileen on 01637 873463 

Perranporth Memory Café 

St Michael’s Church Hall, 

Boscawen Road, Perranporth 

Every 2nd Monday, from 2 - 4pm 

Contact Alan on 01872 572050 or Ron 

on 01872 573386 

Perranwell Memory Café 

Perranwell Village Hall, Perranwell, 

Every 2nd and 4th Tuesday 

from 2 - 4pm 

Contact Sue Short on 01872 864726 

Probus Memory Café 

Village Hall. Every 2nd and 4th 

Wednesday, 2.30 - 4.30 pm 

Contact Mike Durose 01726 884598 

or via promem@btinternet.com 

St Agnes Memory Cafe 

Miners and Mechanics Institute, 

Vicarage Road, St Agnes 

1st & 3rd Wednesday of every month 

2-4pm, starting from January 7th 2016 

Contact Annabel Dunn on 01872 

552689 

St Austell Memory Café 

Cuddra WI Hall, Bucklers Lane 

Every 1st and 3rd Monday, 2-4pm. 

Contact Mike 01726 64734 

St Day Memory Café 

Parkhenver, West End, Redruth 

Every other Tuesday, 6.30-8.30 pm 

Contact Angela Downing on 01209 

215790 

43

Truro Memory Café 

All Saints Church Hall, Highertown 

Every 2nd & 4th Friday, 1.30–3.30pm 

Contact Lin Reeson on 01872 552634 

or email lizabianchi@hotmail.co.uk 

Wheal Martyn Memory Cafe 

Wheal Martyn, Museum and Country 

Park, Cathew, St Austell. 

2nd Monday of every month 

Contact Sue Ford on 01726 850362 

East Cornwall Memory Cafe 

Bodmin Memory Café 

Berdekesa Court, Robartes Road 

Alternate Mondays, 10am-12pm 

Contact Kerry Banbury 07855 305577 

Bude Memory Café 

Parkhouse Centre, Bude 

Every 1st & 3rd Friday from 2-4pm 

Contact Jane Moore on 01840 212780 

or Colin Cook on 01288 354906 

Callington Memory Café 

Callington Town Hall 

Every other Saturday, 2-4 pm 

Contact Bob on 01579 208284 

bwade@talktalk.net or 

Dorothy on 01579 351348 

d.willett@aol.com 

Camelford Memory Café 

Anvil Court, Anvil Court Road 

Every 2nd & 4th Monday 2-4pm. 

Contact Margaret Lovell on 07867 

783728 

Downderry Memory Café 

The Zone, Downderry, nr Looe 

Every 2nd & 4th Thursday, 2-4 pm 

Contact Penny on 01752 849236 

or Heather 01503 250381 

Launceston Memory Café 

Launceston Methodist Church 

Every other Saturday from 2-4pm 

Contact Cym Downing on 01566 

774425 

Liskeard Memory Café 

Liskeard Methodist Church, 

Wesley House, Bay Tree Hill 

First Friday of every month, 2-4pm 

Call 07787 096482 

Lostwithiel Memory Café 

Lostwithiel Community Centre, 

Liddicoat Road, Lostwithiel 

Every alternate Thursday, 2-4 pm 

Contact Geoffrey Phipps on 

01208 871470 or 07768 866949 

Padstow Memory Café 

St John’s Church, Padstow 

Alternate Tuesdays 1.30-3.30pm 

Call 01841 540373 

Pensilva Memory Café 

St John’s Church, Pensilva 

4th Thursday every month, 2-4pm 

Contact Carolyn 01579 362698 or 

Jenny on 01579 363458 

44

Polperro Memory Café 

The Methodist Church, Fore Street, 

Polperro. 3rd Friday from 2 - 4pm. 

Contact Pauline 01503 272473 

Saltash Memory Café 

Burraton Methodist Church, Liskeard 

Road, Saltash. 

2nd and 4th Wednesday 2-4pm 

Contact Alzheimers 01872 277963 

Wadebridge Memory Café 

St. Breock School, Tremarren Road 

2nd and 4th Saturday from 2-4pm 


On The Cover... 

Rachel Henderson 

Artwork entitled ‘Court Jester - Don’t 

Court Jester with Our World’. 

Rachel Henderson - Casan Self Taught 

Artist is a Celt with flair that Cares. I 

would just love the opportunity to get 

my artwork noticed and make a living 

at my craft. 

Rachel has also written and Illustrated 

a Wonderful Celtic Magical Children’s 

Picture Book, entitled ‘The Moon, 

The Moles and The Moon Hare’, a 

delightful Magical tale from Cornwall. 

This is the link to the Youtube video: 

youtube.com/watch?v=DvkdsHNzbk8 

To find out more go to www.outsidein. 

org.uk/rachel henderson 

If you would like to see your artwork 

featured on the cover, we’d love to 

hear from you. To submit an artwork 

cover for a future edition, whether 

it’s a drawing, painting, collage or 

photograph that you have done, 

you can send it to CRCC, 2 Princes 

Street, Truro, TR1 2ES or email to 

healthandwellbeing 

@cornwallrcc.org.uk 

45

Health & Wellbeing Service Recent Campaigns 

Free energy saving sessions 

available in Cornwall 

Energy bills are a top financial concern 

for households, and for the last three 

years CRCC has been supporting 

Big Energy Saving Week to highlight 

positive, practical actions that help 

people take control of bills and save 

energy. 

During the week of 26 October, CRCC 

had energy champions available 

across Cornwall giving information 

on a range of energy issues and 

demonstrating how easy it is to 

check, switch and save. There were 

many other information events across 

Cornwall during the week at regular 

community/support group meetings. 

The sessions enable and encourage 

residents of Cornwall to look at their 

energy bills to see if they can save 

themselves some money. In the three 

years we have run this project we’ve 

had many individuals saving money 

from £40 to £700. 

The sessions are available to: 

• Consumers – delivering to residents 

of Cornwall and encouraging them 

to bring along their bills and we can 

do a comparison search during the 

workshop. 

• Front Line Workers – information 

session for volunteers or members 

of staff who deliver services or 

provide support to people who live 

in Cornwall, who may be paying too 

much for their energy bills. 

Please contact us on 01872 

243530 or at healthandwellbeing@ 

cornwallrcc.org.uk for more details. 

46

The Health & Wellbeing Service Great Cornish Bake Off 

in Aid of World Mental Health Day 

On 15 October 2015, the Health 

and Wellbeing team celebrated 

World Mental Health Day at our 

offices in Princes Street with our 

‘Great Cornish Bake Off’. James 

Churchfield, presenter from Radio 

Cornwall came in to judge, alongside 

our Chief Executive, Peter Jefferson. 

We had a mouthwatering 22 cakes 

entered and we managed to Raise an 

amazing £77.50 for the Mental Health 

Foundation. 

The winning entry was a fabulous 

Halloween inspired cake, but we 

would like to say a HUGE thank you 

to all those who took the time to enter 

and come along on the day. 

As the event was such a success this 

is something we would like to build 

upon next year so watch this space! 

47

Useful Telephone Numbers 


Main Office no - 01872 243532 

Get F+IT team: 01872 243557 

email: healthandwellbeing@cornwallrcc.org.uk 

www.cornwallrcc.org.uk/health-wellbeing/ 

Health and Wellbeing Grants 

email: grants@cornwallrcc.org.uk 

www.cornwallrcc.org.uk/category/grants/ 

Nightlink - 0808 8000 306 

Nightlink Emotional Support Text Service - 07717 989021 

Samaritans - 01872 277277 

Carers Helpline - 01872 266383 

GP Out of Hours Service - 0845 2000 227 (6.30pm-8.00am Mon - Fri. Weekends 

& Bank Holidays - 24 hours) 

Shelter - 01209 314844 

Cornwall Rape & Sexual Abuse Centre - 01872 262100 

SEAP Mental Health Advocacy (Mainland) - 0300 343 5706 

SEAP Mental Health Advocacy (IoS) - 0330 343 5713 

Disability Cornwall - 01736 756655 

Healthwatch Cornwall - 0800 0381 281 

Community Mental Health Teams 

East Cornwall (Trevillis House, Liskeard) - 01579 373737 

North Cornwall (Banham House, Bodmin) - 01208 834300 

Restormel (Alexandra House, St Austell) - 01726 873377 

Carrick (Pydar Street, Truro) - 01872 221000 

Kerrier (Trengweath, Redruth) - 01209 318300 

Penwith (Bolitho House, Penzance) - 01736 571000 

Out of Hours (Bodmin Hospital switchboard) - 01208 251300 

Single Point of Access (self-referrals) - 0845 207 7711 

Disclaimer: The views expressed in this magazine and the services described are not 

necessarily shared or endorsed by the Health and Wellbeing Service or CRCC 

Cornwall Rural Community Charity (registered as Cornwall Community Development Ltd.) Charity no: 1087550, 

Company no: 4144745, VAT no: 557448996. Main office: 2 Princes Street, Truro, Cornwall, TR1 2ES

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