Product Disclosure Statement

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Keeping you informed Maritime Super is committed to keeping you up to date with what is happening to your super benefits as well as providing general super information. As a pension member of Maritime Super, you will receive: • an Annual Statement for the preceding year to 30 June; and • regular newsletters on Fund developments and super in general. An Annual Report is also available in November/December each year on the Maritime Super website. You can access information about your super entitlements from Member Services directly or from www.maritimesuper.com.au. You can also request to view the following documents: • the Fund’s Trust Deed • the latest audited accounts and the Auditor’s report • the actuarial certificates required under relevant law; and • Maritime Super’s Privacy Policy. Member education seminars Maritime Super conducts information seminars at various employers, major ports, major capital cities and other locations throughout Australia. We’ll send you an invitation if there’s a seminar close to you. Online access Maritime Super’s website at www.maritimesuper.com.au provides members with the latest super and Fund news, Fact Sheets, annual reports, PDSs and Maritime Financial Services’ Financial Services Guide. Member Online is also available from the member login area of the Maritime Super website and provides you with: • details of your account, including the components of your benefits (i.e. preserved and non-preserved), transactions, investment choices, beneficiary nominations and contact details • the ability to switch your investment options • the ability to update your bank account and pension payment details. You would have received a letter advising you of your password for Member Online. If you have lost or forgotten your password for Member Online, call Member Services. Confirmation of transactions If you need written confirmation of any transactions or any changes you’ve requested to be made to your account, call Member Services. Making enquiries or complaints If you have an enquiry, please contact Member Services. We hope you don’t have any complaints but if you do, please contact us. A phone call to one of our Member Services staff is usually enough to sort out most matters. Clearly state the problem and how you would like it resolved. Your call may be recorded so there will be a record of the conversation for future reference. If you feel we did not resolve your concerns over the phone or you are not satisfied with our response, please set out details of the problem in a letter (or a fax or email) and send it to the Complaints Officer at: Maritime Super Locked Bag 2001 QVB Post Office NSW 1230 The Complaints Officer will ensure that your complaint is dealt with fairly and promptly. You can expect to receive an acknowledgement of your complaint within a week and a decision within 45 days. Some complaints may take a little longer to resolve, for example, a complaint in relation to a death benefit claim. We are required to deal with all complaints within 90 days. What if I’m not satisfied? If you have used our complaints procedure and are still not satisfied, you may use the external dispute resolution process. The procedure will depend on the nature of your complaint. If the complaint is about a Trustee decision or conduct that you think is unfair or unreasonable, you may contact the Superannuation Complaints Tribunal at: Superannuation Complaints Tribunal (SCT) Locked Bag 3060 Melbourne VIC 3001 Phone: 1300 884 114 Email: info@sct.gov.au The Tribunal is an independent body set up by the Government to help members and beneficiaries resolve certain types of complaints about fund trustees. The SCT will not consider a complaint unless it has first been through the internal complaints procedure. If the complaint concerns an operational matter (administration or communication) or relates to information or financial product advice you have received from us, contact Maritime Financial Services’ appointed dispute resolution service at: Financial Ombudsman Service (FOS) GPO Box 3 Melbourne VIC 3001 Phone: 1300 780 808 Email: info@fos.org.au FOS will only assist with your complaint if you have already been through the internal complaints procedure. 26 • PDS • Maritime Super Division • Allocated Pension and Working Income Support Pension • 1 July 2015
Other products & services Fixed Term Pension In addition to the Allocated Pension and Working Income Support Pension, we offer the Fixed Term Pension which provides an agreed monthly retirement income payment for a fixed term and an optional CPI-indexed payment. The Fixed Term Pension is offered product four times a year on 1 March, 1 June, 1 September and 1 December. During the term of your pension, your pension payments will remain constant. If you select the CPI-indexed option, your pension payments will increase in line with inflation. The Fixed Term Pension is available to all members who: • are 60 years of age or over • have unrestricted non-preserved benefits in the Fund; and • meet the minimum purchase price requirement of $10,000 x the pension term selected. Unrestricted non-preserved benefits rolled over from another super fund to any of your other Maritime Super memberships can also be used to invest in the Fixed Term Pension. The Fixed Term Pension PDS is available from the website at www.maritimesuper.com.au>Publications>Product Disclosure Statements or by calling Member Services. Access to financial planners Maritime Super’s financial planners can provide you with personal advice to help you achieve your financial and retirement goals. Our financial planners don’t receive fees or commissions for advice as they are paid by salary, so you can be assured they are here specifically to help you. There is no separate charge to you for your first consultation with a financial planner. On subsequent visits, the planner will agree a fee for service and provide you with a fixed quote. Family and friends joining Maritime Super As a member of Maritime Super, you can nominate your spouse, family and friends for membership of our Accumulation Advantage category so they can also take advantage of all the benefits of Maritime Super membership. Members enjoy quality member services, a range of investment options, solid long-term investment performance and access to professional financial advice. How to apply To invest in the Allocated Pension or WISP, complete and return one of the following application forms enclosed with this PDS: • Application for Allocated Pension; or • Application for Working Income Support Pension Certified copies of your identification documents must also be enclosed with your application if you are required to provide these – see ‘Providing proof of identity’ on page 25. Complete the following sections on the application form: Your personal details Details of your pension Investment choice Death benefit nomination Member’s declaration Provide your personal details. Nominate the amount of super you wish to use to purchase your pension. Nominate the pension amount you wish to receive. Choose the frequency of your pension payments. Select how you’d like to receive your pension (e.g. by direct deposit into your bank account or by cheque). Select the relevant investment options and the percentages for your: –– pension account balance; and –– pension payments. You can make a death benefit nomination (binding or non-binding) or a reversionary nomination. Complete and sign the declaration. If you were a Contributory Accumulation member in the Seafarers Retirement Fund (SRF) on 30 June 2008 and have not retired, you will be required to complete the Access Benchmark Salary or Core Accumulation Account form and waive your future rights to any minimum protected benefit. Cooling off period You can change your mind about investing in the Allocated Pension or WISP by advising us in writing within 14 days of either: • receiving our letter confirming your investment in the pension; or • five days after you are accepted as an Allocated Pension or WISP member. Your purchase price, less any pension payments, will be returned to your original Maritime Super account. If you do not qualify for membership of your original Maritime Super account, your benefit will be transferred to the Retained Benefits category. Allocated Pension and Working Income Support Pension • PDS • 27
Page 1 and 2: Allocated Pension & Working Income
Page 3 and 4: About this Product Disclosure State
Page 5 and 6: Step 3: Consider the risks As with
Page 7 and 8: Step 8: Complete the application fo
Page 9 and 10: Risk and return The relationship be
Page 11 and 12: Cash This option invests 100% in de
Page 13 and 14: Balanced This option targets to inv
Page 15 and 16: Fixed Term Investment Investment ob
Page 17 and 18: Other important investment informat
Page 19 and 20: Nominating beneficiaries You can no
Page 21 and 22: Fees and costs Consumer advisory wa
Page 23 and 24: Defined fees The definitions below
Page 25 and 26: Tax on death benefits If paid as a
Page 27: Providing proof of identity Under A
Page 31 and 32: Application for Allocated Pension I
Page 33 and 34: Application for Working Income Supp
Page 35 and 36: Binding beneficiary nomination Comp
Page 37 and 38: Non-binding beneficiary nomination
Page 39 and 40: Allocated Pension and Working Incom

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