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Gill Payne, Director of Policy<br />

and External Affairs at the<br />

National Housing Federation<br />

(NHF), spoke candidly about<br />

the challenges faced by the<br />

housing sector and how<br />

changing perceptions of<br />

housing associations is key to<br />

the future of the sector.<br />

Sharing her thoughts with over<br />

200 delegates who had<br />

gathered at the annual North<br />

West Housing Conference, Gill<br />

explained there are differing<br />

views of the sector across<br />

Government; at a local level<br />

relationships are usually very<br />

good but at a national level<br />

the social housing sector<br />

needs to build relationships<br />

with ministers at the centre of<br />

Government. She urged the<br />

sector to concentrate its<br />

efforts on changing<br />

perceptions and promote the<br />

role of housing associations in<br />

society and the positive work<br />

they do.<br />

Gill advised the sector to look<br />

for ways to promote its proud<br />

history, adaptability and<br />

resilience, its strong local<br />

relationships, its ability to<br />

deliver over the long term, its<br />

core charitable purpose to<br />

house people in need and<br />

how it supports aspiration. In<br />

addition, she said there are<br />

real opportunities for housing<br />

associations within the areas<br />

of localism, devolution and<br />

the development of the<br />

Northern Powerhouse.<br />

Gill also touched on the<br />

impending changes to the<br />

housing landscape following<br />

the recent publication of the<br />

Housing and Planning Bill. She<br />

told delegates how the NHF<br />

want to rebuild a relationship<br />

with Government based<br />

where possible on delivering a<br />

shared ambition on supply<br />

and opening up ownership<br />

but she warned that there is a<br />

long journey ahead and that<br />

the full picture on Right to Buy<br />

won’t become clear until the<br />

end of 2016.<br />

Speaker Matt Jones, Director<br />

of Customer Operations at<br />

ForViva, focussed on the<br />

need to establish better links<br />

between health and housing<br />

when he addressed the<br />

region’s housing community<br />

at the event. Due to the<br />

increasing need to cater for<br />

an ageing population, he said<br />

social housing providers have<br />

a real opportunity to put<br />

strategies in place which<br />

protect the future of the<br />

social housing environment.<br />

He spoke about housing<br />

associations having access to<br />

the areas of greatest health<br />

inequality and how there<br />

needs to be a shift towards<br />

services in the community<br />

with more emphasis on<br />

prevention and self reliance.<br />

Matt then went on to say that<br />

housing associations have to<br />

be more than landlords and it<br />

makes business sense to see<br />

health improvements which<br />

will result in asset protection,<br />

income protection and<br />

income opportunities. He<br />

suggested collaboration<br />

between health, social care<br />

and housing could see the<br />

housing sector become the<br />

partner of choice for the<br />

health sector in the future.<br />

Attendees also heard a local<br />

perspective on housing from<br />

Deborah McLaughlin, Chief<br />

Executive of Manchester<br />

Place, a unique collaboration<br />

between Manchester City<br />

Council and the Homes and<br />

Communities Agency formed<br />

to accelerate the pace and<br />

quality of housing<br />

development in the city.<br />

Deborah spoke about how<br />

Manchester Place’s role is to<br />

create a pipeline of private<br />

and public sector schemes<br />

and work with developers<br />

and funders to identify new<br />

opportunities to help the city<br />

meet its target of creating<br />

55,000 new homes by 2027.<br />

The initiative will also<br />

collaborate with housing<br />

associations to develop a<br />

programme of affordable<br />

homes/shared ownership. It<br />

will support developers and<br />

house builders to access<br />

public finance, including the<br />

£300m Greater Manchester<br />

Housing Fund which is<br />

available as part of the<br />

Manchester devolution<br />

agreement.<br />

The conference included a<br />

panel session called<br />

"Foundations for the Future",<br />

which featured up and<br />

coming young housing<br />

professionals Ben Osu,<br />

Community Project Officer,<br />

Your Housing Group; Natalie<br />

Pryor, Customer Involvement<br />

Officer (Co-Regulation),<br />

<strong>Liverpool</strong> Mutual Homes;<br />

Danielle Sheldon,<br />

Neighbourhood Team Leader,<br />

The Regenda Group; Chris<br />

Fray, Business Intelligence and<br />

Customer Insight Manager,<br />

ForViva; and Michael Arndt,<br />

Corporate Project Manager,<br />

The Riverside Group.<br />

Delegates heard the panel’s<br />

ideas for the future of social<br />

housing and their opinions on<br />

whether social media is a way<br />

forward for interaction with<br />

tenants, how housing<br />

associations can provide in an<br />

era of austerity and how they<br />

can make a positive impact<br />

in order to benefit their<br />

customers.<br />

Housing specialists also<br />

presented a programme of<br />

workshops, offering practical<br />

advice on a range of topics<br />

specific to the sector,<br />

including improving the links<br />

between health provision and<br />

housing, catering for an<br />

ageing population and<br />

empowering communities.<br />

The event was chaired by<br />

Derek Long, Director, arc4.<br />

Brabners and Mitchell<br />

Charlesworth hosted the<br />

conference at <strong>Liverpool</strong>’s BT<br />

Convention Centre with<br />

support from a project group<br />

made up of ForViva, <strong>Liverpool</strong><br />

Mutual Homes, Riverside,<br />

Symphony Housing Group, The<br />

Regenda Group and Your<br />

Housing Group – and<br />

additional sponsorship from<br />

Procure Plus and PSL Print<br />

Management.<br />

Alistair Fletcher, Partner at<br />

SOCIAL HOUSING 23<br />

Changing perceptions is key to the<br />

future of the social housing sector<br />

Derek Long – arc4, Deborah McLaughlin – Manchester Place,<br />

Alistair Fletcher – Brabners, Gill Payne – National Housing<br />

Federation, Matt Jones – ForViva, Paul Wainwright – Mitchell<br />

Charlesworth<br />

Brabners, which has one of<br />

the largest housing and<br />

regeneration specialist legal<br />

teams in the North West, said:<br />

“This was a very timely<br />

conference. The Government<br />

has made clear its intentions<br />

for the sector and this<br />

conference provided<br />

delegates with an<br />

opportunity to consider how<br />

they should respond. There<br />

are, as everyone<br />

acknowledges, many<br />

challenges that lie ahead but<br />

there are also opportunities<br />

for those who are willing to<br />

grasp them.”<br />

Social housing specialist and<br />

Partner at Mitchell<br />

Charlesworth, Paul<br />

Wainwright said: “We have<br />

heard speakers talking about<br />

the significant changes that<br />

the sector is currently<br />

experiencing. Despite the<br />

pressures this will inevitably<br />

bring, it was pleasing to hear<br />

the young speaker panel and<br />

their confidence in the<br />

sector’s ability to react to the<br />

changes and continue to be<br />

a major player in the<br />

construction and<br />

management of affordable<br />

housing in the future. It was<br />

good to see the strength and<br />

depth of personnel from the<br />

various housing providers on<br />

the panel.”

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