Liverpool Law
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12 NEWS<br />
What if Google launched a law firm?<br />
“You have to learn the rules of the game and<br />
then play better than anyone else.”<br />
Albert Einstein<br />
A few months ago Google<br />
added car insurance to its<br />
‘Google Compare’ suite of<br />
products, products which<br />
Google says are designed to<br />
help people make confident<br />
and more informed financial<br />
decisions. Did those in the<br />
insurance industry see this<br />
coming? Probably. Can they<br />
do much about it? Probably<br />
not. Are they worried by it? I<br />
should say so.<br />
So I pose this question. What<br />
if Google decided to launch<br />
a full range consumer legal<br />
services business in the UK<br />
tomorrow? Presumably the<br />
venture would be an<br />
alternative business structure<br />
owned by Google. It would<br />
only need to employ one<br />
lawyer as all the legal work it<br />
attracts could be outsourced<br />
to other law firms. And I can’t<br />
imagine there would be a<br />
shortage of law firms willing to<br />
pay for panel slots or leads,<br />
subject to any referral fee<br />
ban issues of course.<br />
It would have little difficulty<br />
generating enquiries. After all,<br />
consumers tend to look for<br />
free advice before they resort<br />
to paying for anything.<br />
Between its search engine<br />
and its video platform,<br />
YouTube, the interface is<br />
already in place and it has<br />
tons of data about its<br />
audience. The chances are<br />
Google knows more about us<br />
than our best friends and<br />
certainly more than any<br />
current law firm.<br />
Those who refuse to play ball<br />
with Google would no doubt<br />
withdraw advertising spend<br />
but it would be a brave firm<br />
that picks a fight with the<br />
Cost & Funding Update<br />
with Prof<br />
essor Dominic R egan<br />
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<br />
world’s leading search<br />
engine. A famous crime<br />
novelist was once asked<br />
where she thought was the<br />
perfect place to hide a body.<br />
Her answer: ‘On page 2 of<br />
Google’.<br />
And what if Google teamed<br />
up with IBM to deliver initial<br />
legal advice backed by IBM’s<br />
artificial intelligence engine. A<br />
service delivered by everfresh-faced<br />
avatars in any<br />
chosen language at any time<br />
of the day or night and<br />
completely free. Many would<br />
scoff at the idea but a few<br />
consumers I know would find<br />
the proposition quite alluring.<br />
There’s an old adage that<br />
says a good leader should<br />
work out what a competitor<br />
could do to wipe out his or<br />
her business and then do it<br />
before the competitor does.<br />
After all, ‘excuse me, but<br />
where have all our clients<br />
AlphaBiolabs, the DNA, drug<br />
and alcohol testing specialist,<br />
has become the first to deliver<br />
next day test results as<br />
standard practice for all legal<br />
DNA cases.<br />
Only previously a service<br />
offered for so called ‘peace of<br />
mind’ cases, the Warringtonbased<br />
laboratory has from this<br />
week become the first<br />
company to offer this service<br />
for its legal cases, without any<br />
additional costs attached.<br />
The reassurance of speed<br />
alongside the industry ISO<br />
17025 accreditation and strict<br />
procedures to maintain chain<br />
of custody, means the service<br />
and results are accepted by<br />
family law courts, The Ministry<br />
of Justice, UK Borders Agency<br />
and The Child Support<br />
Agency.<br />
David Thomas, Managing<br />
Director at AlphaBiolabs,<br />
explained: “We understand<br />
that with the nature of our<br />
service that time is such an<br />
important factor. The results we<br />
provide can be life changing<br />
and we appreciate it can be<br />
a sensitive and worrying time.<br />
“We have pushed the<br />
boundaries and are delighted<br />
to be providing next day results<br />
for all legal DNA cases to help<br />
reduce any unnecessary angst<br />
when anticipating allimportant<br />
results, making the<br />
gone’ is not the most<br />
comfortable question to be<br />
fielding at a team meeting.<br />
So how would you lead your<br />
law firm in responding to such<br />
a threat? Send me your<br />
answers and there are a few<br />
bottles put aside for the most<br />
inventive ones. I found this<br />
excellent wine merchant on<br />
Google.<br />
O’Connors LLP is a <strong>Liverpool</strong><br />
and London-based law firm<br />
that advises law firms,<br />
chambers and other<br />
providers of legal services on<br />
start-ups, structures,<br />
regulation, funding, mergers,<br />
acquisitions and disposals,<br />
contractual arrangements<br />
with third parties and<br />
insurance. For further<br />
information, please contact<br />
Nigel Wallis, Pamela Rafiq or<br />
Mark O’Connor at O’Connors<br />
LLP via<br />
www.oconnorsllp.co.uk.<br />
AlphaBiolabs becomes fastest<br />
testing lab in UK<br />
whole process more effective<br />
and efficient.”<br />
AlphaBiolabs carry out all its<br />
DNA, drug and alcohol testing<br />
and analyses at its own<br />
laboratory, eliminating the<br />
need for external partners.<br />
AlphaBiolabs has recently<br />
expanded its workforce and<br />
invested in state of the art<br />
testing equipment. In addition,<br />
AlphaBiolabs has developed a<br />
network of walk-in centres in<br />
locations across the UK with<br />
centres already in place in<br />
London, <strong>Liverpool</strong>, Manchester,<br />
Preston and Birmingham, to<br />
provide convenience for<br />
sample collection.<br />
Thomas added: “With our<br />
peace of mind home kits<br />
available at Home Bargains<br />
stores, our competitively priced<br />
legal testing and our walk-in<br />
centres providing free sample<br />
collection, DNA testing is more<br />
affordable to families and<br />
clients than ever before.<br />
“When combined with next<br />
day results and processes that<br />
uses the latest technology, we<br />
pride ourselves in offering the<br />
fastest and most affordable<br />
testing available, ensuring<br />
answers are provided quickly<br />
and accurately at a time when<br />
they are needed most.”