2004 Annual Report - City of Fairbanks
2004 Annual Report - City of Fairbanks 2004 Annual Report - City of Fairbanks
Department. In addition, a comprehensive knowledge of State Statutes and local ordinances is required, as well as the mastery of numerous other tasks, before the trainee is ready to progress to the next phase of training. Phase 2, or the “Main” phase, puts the trainee in the “hot seat”. The trainee will take the radio skills learned from phase-one and learn to deploy police officers on calls for service. They also will learn how to manage and prioritize law enforcement calls that are pending and are ultimately responsible for the safety of all of the officers on duty. Phase-two is four weeks in length. Phase 3, or the “Fire” phase, is the final formalized training-session for the Dispatcher. The trainee is responsible for answering all of the 911 calls that come into the Center. They will then determine if the call is going to be handled within our Dispatch Center, or transferred to another agency for service. The trainee will begin dispatching fire and EMS calls during this phase. The trainee is responsible for all radio traffic and unit-tracking in the CAD for seven fire and EMS agencies. Phase-three also lasts approximately four weeks. Phase 4 is an evaluation and observation period. During Phase 4, the Dispatcher spends three weeks rotating through all positions learned in the prior three phases, and then faces a final evaluation. When all four phases are satisfactorily completed, the trainee is now certified as an Emergency-Services Dispatcher! They are then assigned to a shift, putting their newly-learned skills to use. re planned for our Dispatch Center in 2005. nter’s radio system, providing compatibility Radio (ALMR) project. This is a critical gency communications during emergencies, dents where multiple agencies need to talk to (A major fault that was cited in our Nation’s rth Star Borough also plans to upgrade the eduled for completion during the 1st Continued changes and upgrades a Plans include an upgrade to the Ce with the State of Alaska’s Land Mobile project, as it will allow for cross-a times of crisis, and other critical inci each other on the same radio system. post-9-11 review) The Fairbanks No Enhanced-911 system, which is sch half of 2005. Page 30
FPD MEMBER PROFILE: LEAD DISPATCHER JULIE RITCHIE Julie Ritchie, one of three Lead Dispatchers for F.P.D., was born in San Diego, California. Julie moved to Alaska with her family when she was two years old, growing up and attending school in North Pole. In 1990 Julie went to work for the University of Alaska’s Security Department in an administrative capacity. This job eventually led her into the University Dispatch Center, where in 1993 she began working as an Emergency- Services Dispatcher. In 1999 Julie came to the Fairbanks Police Department, joining our Dispatch Center. In September of 2004 Julie was promoted to the position of Lead Dispatcher, where she supervises the other dispatch personnel assigned to her shift. Julie is married and has three children. She enjoys snow-machining, boating, fishing and four-wheeling in the great Alaska outdoors. Julie is also an avid quilter, and serves as a volunteer with the Girl Scouts. Her favorite book is The Five People you Meet in Heaven by Mitch Albom. Julie likes the challenge of Emergency Communications, “never knowing what is going to happen the next time the phone rings.” Julie states that the down-side of the job is “that knot in the pit of your stomach when officers are involved in high-risk calls, like an officer-involved shooting, when you don’t know what is happening and whether the officers are safe.” In August of 2004, Julie displayed her calm professionalism and willingness to go “above-and-beyond the call of duty.” Julie received a 911 call on a cell phone from a hunter who had been mauled by a grizzly bear in a remote area South of Fairbanks. When the injured man was unable to describe his exact location, Julie spent the next four hours alternating between talking with the injured man on the phone, and contacting friends and relatives in an attempt to find someone who knew the hunter’s planned whereabouts. In the meantime, a U.S. Army MAST Dispatcher Ritchie and injured hunter Jim Johnson helicopter launched a Medivac mission, searching for the injured hunter. The search was delayed due to dense smoke from area forest fires. As Julie spoke with the injured hunter over his cell phone, she could hear the helicopter in the background as it flew back-and-forth over the area in its search. Julie continued to reassure the injured man that help was on the way throughout the ordeal. The MAST crew eventually spotted the hunter’s camp from the air; Julie and her fellow Dispatchers gave a collective sigh of relief when they finally heard the MAST helicopter land nearby! The injured hunter was transported to Fairbanks Memorial Hospital for treatment, and Julie immediately returned to fielding the never-ending stream of incoming “routine” and emergency calls for service. Page 31
- Page 2 and 3: TABLE OF CONTENTS Director’s Lett
- Page 4 and 5: CITY OF FAIRBANKS The City of Fairb
- Page 6 and 7: Our uniformed staff averages just l
- Page 8 and 9: Custodian (.5) Communications Lead
- Page 10 and 11: GOOD-BYES, HELLOS AND PROMOTIONS 20
- Page 12 and 13: Highlights of 2004 February: First
- Page 14 and 15: GOALS FOR 2005 Director Paul Harris
- Page 16 and 17: watched as the weight of the jade c
- Page 18 and 19: of 30,224 inhabitants in the City o
- Page 20 and 21: USE OF FORCE Incidents which requir
- Page 22 and 23: Sergeant Dan Welborn has written tr
- Page 24 and 25: F.P.D. MOTORCYCLE PROGRAM The Fairb
- Page 26 and 27: In 2004, Detective Randy Coffey com
- Page 28 and 29: ABADE/METRO The term METRO is short
- Page 30 and 31: North Star VFD 13% Rural Deltana 0%
- Page 34 and 35: EVIDENCE The Evidence Unit is manne
- Page 36 and 37: The team responded, with support fr
- Page 38 and 39: DEPARTMENT FLEET The Fairbanks Poli
- Page 40 and 41: Director Paul Harris congratulates
- Page 42 and 43: PUBLIC SAFETY COMMISSION On Novembe
- Page 44 and 45: # OF CITATIONS 450 400 350 300 250
- Page 46 and 47: 2004 STATISTICS MAJOR CALLS FOR SER
- Page 48 and 49: ACKNOWLEDGEMENTS On June 24, 2004 t
- Page 50: The Volunteers In Police sponsored
Department. In addition, a comprehensive knowledge <strong>of</strong> State Statutes and local<br />
ordinances is required, as well as the mastery <strong>of</strong> numerous other tasks, before<br />
the trainee is ready to progress to the next phase <strong>of</strong> training.<br />
Phase 2, or the “Main” phase, puts the trainee in the “hot<br />
seat”. The trainee will<br />
take the radio skills learned from phase-one and learn to deploy police <strong>of</strong>ficers on<br />
calls for service. They also will learn how to manage and prioritize law<br />
enforcement calls that are pending and are ultimately<br />
responsible for the safety <strong>of</strong><br />
all <strong>of</strong> the <strong>of</strong>ficers on duty. Phase-two is four weeks in<br />
length.<br />
Phase 3, or the “Fire” phase, is the final formalized<br />
training-session for the<br />
Dispatcher. The trainee is responsible for<br />
answering all <strong>of</strong> the 911 calls that come into the<br />
Center. They will then<br />
determine if the call is<br />
going to be handled within our Dispatch Center,<br />
or transferred to another<br />
agency for service. The<br />
trainee will begin dispatching<br />
fire and EMS calls<br />
during this phase. The trainee is responsible for<br />
all radio traffic and unit-tracking in the CAD for<br />
seven fire and EMS<br />
agencies. Phase-three also<br />
lasts approximately four weeks.<br />
Phase 4 is an evaluation and observation period. During Phase 4, the Dispatcher<br />
spends three weeks rotating through all positions learned in the prior three<br />
phases, and then faces a final evaluation. When all four phases are satisfactorily<br />
completed, the trainee is now certified<br />
as an Emergency-Services Dispatcher!<br />
They<br />
are then assigned to a shift, putting their newly-learned skills to use.<br />
re planned for our Dispatch Center in 2005.<br />
nter’s radio system, providing compatibility<br />
Radio (ALMR) project. This is a critical<br />
gency communications during emergencies,<br />
dents where multiple agencies need to talk to<br />
(A major fault that was cited in our Nation’s<br />
rth Star Borough also plans to upgrade the<br />
eduled for completion during the 1st Continued changes and upgrades a<br />
Plans include an upgrade to the Ce<br />
with the State <strong>of</strong> Alaska’s Land Mobile<br />
project, as it will allow for cross-a<br />
times <strong>of</strong> crisis, and other critical inci<br />
each other on the same radio system.<br />
post-9-11 review) The <strong>Fairbanks</strong> No<br />
Enhanced-911 system, which is sch<br />
half <strong>of</strong><br />
2005.<br />
Page 30
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