2004 Annual Report - City of Fairbanks

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North Star VFD 13% Rural Deltana 0% Delta Fire 1% Delta Rescue 3% Salcha Rescue 1% NP Ambulance 12% Number of Calls 40000 35000 30000 25000 20000 15000 10000 5000 NPFD 3% 0 Fire Calls 2004 Guardian Flight 9% Call Break Down 2001 2002 2003 2004 Year Page 28 911 Calls Total Police Calls Total Fire Calls Fairbanks FD 58%
In 2004 we bid a fond farewell to three of our senior Dispatchers as they retired from service. We also lost one additional Dispatcher to an out-of-state move. Due to the increase in both calls-received and agencies dispatched for, minimumstaffing per-shift was increased from two dispatchers in 2003 to three Dispatchers after the cut-over. The combination of increased staffing, combined with training requirements for new employees to replace departing staff, led to a tremendous amount of overtime for the last half of the year. Our Dispatchers were required to work 3,983 hours of overtime in 2004 to successfully meet the needs of the community! The Dispatchers and their families deserve a huge pat on the back for all of their hard work and job dedication! Due to the increasing complexity of this highly technical position, competent supervision was identified as a key component necessary to maintain effective operations. To fulfill this need, 2004 saw the creation of three Shift Lead positions- with three of our Dispatchers being promoted to fill this supervisory role. Four new Dispatchers were hired in 2004, two of which have nearly completed of their training. Our other two new-hires are anticipated to complete their training by May 2005. The training of a new Dispatcher takes approximately 20 weeks to complete. The trainee will rotate through 4 “phases” and numerous trainers, all of whom have different areas of expertise and knowledge. Phase 1, or the “CRIMES” phase, consists of 8 weeks of learning the C AD (Computer Aided Dispatch), CRIMES reporting database, APSIN database, alarm monitoring system, processing of paperwork, (both incoming and outgoing) learning proper communications terminology and numerical codes used on the radio, answering the incoming telephone calls on the business line, and of course learning the policies and procedures of the Fairbanks Police Page 29
Page 2 and 3: TABLE OF CONTENTS Director’s Lett
Page 4 and 5: CITY OF FAIRBANKS The City of Fairb
Page 6 and 7: Our uniformed staff averages just l
Page 8 and 9: Custodian (.5) Communications Lead
Page 10 and 11: GOOD-BYES, HELLOS AND PROMOTIONS 20
Page 12 and 13: Highlights of 2004 February: First
Page 14 and 15: GOALS FOR 2005 Director Paul Harris
Page 16 and 17: watched as the weight of the jade c
Page 18 and 19: of 30,224 inhabitants in the City o
Page 20 and 21: USE OF FORCE Incidents which requir
Page 22 and 23: Sergeant Dan Welborn has written tr
Page 24 and 25: F.P.D. MOTORCYCLE PROGRAM The Fairb
Page 26 and 27: In 2004, Detective Randy Coffey com
Page 28 and 29: ABADE/METRO The term METRO is short
Page 32 and 33: Department. In addition, a comprehe
Page 34 and 35: EVIDENCE The Evidence Unit is manne
Page 36 and 37: The team responded, with support fr
Page 38 and 39: DEPARTMENT FLEET The Fairbanks Poli
Page 40 and 41: Director Paul Harris congratulates
Page 42 and 43: PUBLIC SAFETY COMMISSION On Novembe
Page 44 and 45: # OF CITATIONS 450 400 350 300 250
Page 46 and 47: 2004 STATISTICS MAJOR CALLS FOR SER
Page 48 and 49: ACKNOWLEDGEMENTS On June 24, 2004 t
Page 50: The Volunteers In Police sponsored

2004 Annual Report - City of Fairbanks

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