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Jail Management System - Maricopa County

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<strong>Jail</strong> <strong>Management</strong> <strong>System</strong> (JMS)<br />

Sheriff's Office- JMS Report<br />

February 2012<br />

Audit Response - April 25, 2012<br />

training and the test for TOC certification electronically. MCSO will no longer be<br />

conducting security awareness training.<br />

Completion Date: 4/13/12<br />

Benefits/Costs: Increased accountability and control.<br />

Recommendation C: MCSO should consider developing formalized policies and<br />

procedures to periodically review and validate JMS access accounts and permissions.<br />

Leading practices suggest users access reviews be conducted at least annually.<br />

Response: Concur. JMS access accounts and permissions will be reviewed annually<br />

corresponding with a TOC review that is conducted.<br />

Target Completion Date: 6/30/12<br />

Benefits/Costs: Increased accountability and control.<br />

Issue #4:<br />

MCSO does not have a formalized change management process for authorizing,<br />

testing, and approving the <strong>Jail</strong> <strong>Management</strong> <strong>System</strong> (JMS) changes. JMS developers<br />

have unrestricted access to the application. If unauthorized or untested changes are<br />

introduced into JMS, they could create data integrity and system availability issues.<br />

MCSO should strengthen its change management controls.<br />

Recommendation A: MCSO should develop a formalized process for authorizing,<br />

testing, and approving ...IMS changes.<br />

Response: Concur. Changes to JMS "base" programming are rare (five or six annually)<br />

and MCSO's limited technology staff has allowed this process to be very informal.<br />

However, as technology staff increases and the Office moves forward with this and other<br />

systems, this process will have to be formalized.<br />

Target Completion Date: 1/31/13<br />

Benefits/Costs: Increased accountability and control.<br />

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