Jail Management System - Maricopa County

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Issue 5 IT Strategic Planning and Project Management Summary MCSO does not have a formal IT strategic plan or project management process that effectively aligns IT resource spending with MCSO’s core mission. A strategic plan helps ensure that critical IT projects are completed efficiently and economically. MCSO should consider developing an IT strategic plan and project management framework. Criteria COBIT recommends establishing an IT strategic plan, an IT steering committee, and a program and project management framework for IT projects. Condition IT Strategic Planning MCSO does not have a formalized IT strategic plan. Instead, MCSO IT relies on a Systems Aging Report to classify applications by their estimated useful life and to prioritize future IT needs. MCSO IT prepares this report bi-annually and reviews it with other MCSO bureaus for reasonableness. Recently, MCSO issued a Request for Proposal to upgrade integrated Computer Aided Dispatch, Records Management, Civil Process, and Mobile Systems resulting, in part from its review of the Systems Aging Report. IT Project Management MCSO IT does not use a formalized project management process to oversee large or critical systems and does not use a steering committee to oversee key project decisions. Instead, developmental projects are tracked in a spreadsheet and managed informally. The MCSO IT Deputy Director receives weekly project status reports from various MCSO bureaus and uses this information to update other MCSO management team members on a monthly basis. A formal project management methodology could enhance future JMS upgrades. Effect MCSO may not be effectively investing financial resources in IT and may be investing in unsuitable or underperforming IT systems. Also, MCSO IT projects may not: 1) meet desired functionality requirements, 2) meet completion deadlines, 3) meet established budgets, and 4) align with MCSO’s strategic direction. Cause MCSO does not have a formalized IT governance process that includes the implementation of an IT strategic plan and project management methodology. MCSO IT’s resource allocation has been devoted to operating activities (technical, financial, and scheduling). Maricopa County Internal Audit 13 Jail Management System–May 2012
Recommendations MCSO should consider: A. Developing an IT strategic plan that supports the overall MCSO strategy. B. Developing a formalized project management methodology to help manage and control IT-related projects. Maricopa County Internal Audit 14 Jail Management System–May 2012
Page 1 and 2: A Report to the Board of Supervisor
Page 3 and 4: 301 West Jefferson St Suite 660 Phx
Page 5 and 6: Introduction Background The Jail Ma
Page 7 and 8: JMS Environment Because JMS is a mi
Page 9 and 10: (Blank Page) Maricopa County Intern
Page 11 and 12: Condition Through observation, limi
Page 13 and 14: Issue 3 Personnel Screening and Acc
Page 15: Issue 4 Change Management Summary M
Page 19 and 20: Sheriff’s Office Response Maricop
Page 21 and 22: Jail Management System (JMS) Sherif

Jail Management System - Maricopa County

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