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THOUGHT LEADERSHIP INSIGHTS<br />

MIKE STOCKER<br />

Director of Business Development, <strong>Marketo</strong><br />

MKTO: How do you see the role of<br />

digital advertising changing as a<br />

part of the overall marketing mix?<br />

MS: Digital Advertising is changing<br />

because it will be the dominant force<br />

in driving customer acquisition for<br />

marketers. Let’s face it, TV, Print<br />

media and the traditional marketing<br />

methods are declining and digital<br />

advertising on the web, mobile,<br />

social and now IoT will be the main<br />

area for marketing efforts.<br />

MKTO: How do you see the Internet<br />

of Things (IoT) changing how<br />

marketers advertise today? How is<br />

that similar or different from the<br />

rise of mobile devices?<br />

MS: Remember back to 2007—nearly<br />

10 years ago—and little product<br />

called the iPhone hit the market?<br />

Think of the vast amount of change,<br />

disruption and opportunity that<br />

device has brought to us by making<br />

mobile the primary channel. Now<br />

we are nearing 2016 and IoT has the<br />

potential to be just as disruptive. As<br />

Apple Watch, and other wearable<br />

devices begin to gain mass market<br />

adoption, it will present many of the<br />

same huge changes, disruption and<br />

opportunity we’ve seen over the<br />

past 10 years with iPhone.<br />

MKTO: What is one mistake you<br />

see marketers often make when it<br />

comes to digital advertising?<br />

MS: In my opinion, the biggest area<br />

for improvement for marketers<br />

doing digital advertising is not taking<br />

all the rich data available on their<br />

customers into account to better<br />

target and personalize their<br />

marketing to prospects or<br />

customers. Companies that are<br />

doing it well are driving hugely<br />

positive results—Nordstrom, for<br />

example, is doing it right—if I look at a<br />

pair of shoes, their digital advertising<br />

“listens” and takes that into account as<br />

I browse around the web. Other<br />

companies where I’ve always<br />

purchased men’s clothes—could do<br />

better. All their emails and ads still<br />

show me mostly female products,<br />

which I’m unlikely to purchase.<br />

Marketers need to make sure to use all<br />

that rich intent, interest, prior<br />

purchase, time and proximity<br />

information and more to better target<br />

and personalize their marketing.<br />

@MichaelStocker

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