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PART II: DIGITAL AD STRATEGY<br />

AUDIENCE DEVELOPMENT<br />

AND PERSONAS<br />

When creating your digital ad strategy, you must consider your audience—who are you<br />

creating your ads for? Your identified audience dictates every aspect of your ads.<br />

Most businesses have many<br />

audiences and will therefore need to<br />

develop personas in order to create<br />

effective ads that resonate with each<br />

audience. A persona is a detailed<br />

description of an audience,<br />

highlighting their behaviors, goals,<br />

skills, and attitudes. Persona creation<br />

is an important baseline for all<br />

marketing efforts, especially with<br />

today’s digital buyers.<br />

Creating Buyer Personas<br />

To create your buyer personas, you<br />

should conduct interviews with<br />

customers, prospects, and<br />

members of your sales team (if you<br />

have one.) You can also send out<br />

surveys and do your own research<br />

with your target audience.<br />

When thinking about your digital ad<br />

strategy, there are various questions<br />

that you need answered. Focus on<br />

the following topics when creating<br />

each persona for digital advertising:<br />

• Background: Basic details about<br />

your ideal customer—her likes,<br />

dislikes, and demographic<br />

attributes.<br />

• Main Sources of Information:<br />

Where does your customer like<br />

to go to research buying<br />

decisions? Which websites?<br />

• Main Online Channel<br />

Preference: Which channels<br />

does your customer spend her<br />

time on? Does she like news<br />

sites? Is she often on social<br />

channels?<br />

Once you have your personas<br />

mapped—and you likely will have<br />

many—you can create various ad<br />

strategies that map to each persona.<br />

This will dramatically increase your<br />

chances of success!<br />

Make sure you are testing your<br />

personas over time. Doing so will<br />

enable you to continue refining them.<br />

• Pain Points: What are your<br />

customer’s major pain points?<br />

• Preferred Content Medium:<br />

How does your customer like to<br />

consume content? Does she like<br />

to read it? Does she prefer to<br />

watch a video?<br />

17

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