ZERO TOLERANCE POLICY

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Procedure for Reporting Client Abuse Elder and Dependent Adult Abuse Reporting Requirement: Integrated Rehabilitation Therapies, Inc. provides services to adults who are dependent (i.e., require assistance with their daily care). Elder and dependent adults are protected under the Welfare and Institutions code of the Department of Social Services. Anyone who works with elder or dependent adults, whether paid or volunteer, are considered mandated reporters and must report abuse to the appropriate authorities, including information gleaned from otherwise confidential therapy sessions. Information of this latter nature should be brought to the attention of IRT’s Clinical Services Manager or the Executive Director for consultation prior to reporting. Abuse includes, but is not limited to, physical abuse, sexual abuse, neglect, financial abuse, abandonment, isolation, deprivation, abduction, or any other treatment resulting in physical harm, pain, and/or mental suffering. Zero Tolerance Abuse of a client, of any kind, will not be tolerated. You are required by law and by this policy to report suspected or known abuse of an elder or dependent adult immediately. Failure to do so will result in disciplinary action and legal action may be taken by the Company. Employees identified as having abused or neglected any client for any reason are subject to immediate disciplinary action, including termination and possible legal action by the Company. Reports of abuse are to be made by the person who observed, or has reason to suspect, abuse. Verbal reports must be made immediately to your supervisor or the Executive Director, or by telephone to either: Adult Protective Services 1.800.451.5155 (Orange County 24-hour hotline) or Local Law Enforcement agency (911) Welfare and Institutions Code Section 15630 5(e) states that the report will include the: • name of the person making the report, • name and age of the elder or dependent adult • present location of the elder or dependent adult, • names and addresses of family members or any other person responsible for the elder's or dependent adult's care, • nature and extent of the elder's or dependent adult's condition, • date of the incident(s), • information that led that person to suspect elder or dependent adult abuse, and • any other information requested by the agency receiving the report.
A written follow-up of the report (Form SOC 341) must be submitted to Adult Protective Services within 48 hours (2 days) of the telephone report. Written reports are to be mailed to Adult Protective Services, at either address below. (for Orange County) P.O. Box 22006 Santa Ana, CA 92702 A copy of the report must also be mailed to: Department of Social Services Community Care Licensing Division 770 The City Drive South, Suite 7100 Orange, CA 92668 Procedure for Reporting Client Incidents All employees are required to document client related incidents for which they are primary observer. Pursuant to Section 80061, Article 6 of the General Licensing Requirements of the State of California Health and Welfare Agency, Department of Social Services, each incident report must fulfill the following requirements: "Each licensee or applicant shall furnish to the licensing agency reports as required by the Department, including, but not limited to, those specified in this section. Upon the occurrence, during the operation of the facility, of any of the events specified in the agency, within the agency's next working day, during its normal business hours. In addition, a written report containing the information specified in “2.” below shall be submitted to the licensing agency within seven days following the occurrence of such event. 1. Events reported shall include the following: a. Death of any client from any cause. b. Any injury to any client which requires medical treatment. c. Any unusual incident or client absence which threatens the physical or emotional health or safety of any client. d. Any suspected physical or psychological abuse of any client. e. Epidemic outbreaks. f. Poisonings. g. Catastrophes. h. Fires or explosions which occur in or on the premises. 2. Information provided shall include the following: a. Client's name, age, sex, and date of admission.
Page 1 and 2: ( Agency Name ) ZERO TOLERANCE POLI
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ZERO TOLERANCE POLICY

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