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Firebelle Productions Product Catalog 2013

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Shipping Prices and Ordering Instructions<br />

Shipping Policy and Shipping Charges<br />

<strong>Firebelle</strong> <strong><strong>Product</strong>ions</strong> no longer publishes shipping and handling charges because of the<br />

unpredictable price hikes in recent years. Instead, shipping charges are based on actual<br />

cost for shipping and packing materials.<br />

I often ship small orders in U.S. Postal Service flat rate boxes, unless standard priority<br />

shipping is less expensive. I generally ship larger orders via UPS.<br />

I can provide a ballpark estimate for customers who need it before placing an order.<br />

However, I don’t have a handy rate chart. Rates vary based on how many books fit in<br />

each box, box sizes, weight, and the distance shipped.<br />

Book Weights ... for Estimating Shipping Charges<br />

Book weights are provided below for your reference. Weights listed are for books alone<br />

and do not include the weight of packing materials.<br />

Item<br />

Weight (lbs.)<br />

• The First Responder’s Field Guide to<br />

Hazmat & Terrorism Emergency Response<br />

(2010 Edition) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1.6<br />

(2006 Edition) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1.5<br />

• Hazardous Materials and WMDs:<br />

A Field Guide for Awareness Level Personnel - - - - - - - - - - - - - - - - - 0.7<br />

• Hazmat Chemistry Study Guide - - - - - - - - - - - - - - - - - - - - - - - - 1.4<br />

• The First Responder’s Pocket Guide to Radiation Incidents - - - - - - - - - - 0.5<br />

• The Hazmat Chemistry Mini Review - - - - - - - - - - - - - - - - - - - - - - 0.5<br />

• The Hazmat Chemistry Pocket Pal - - - - - - - - - - - - - - - - - - - - - - 0.2<br />

• Take Command of Your Writing - - - - - - - - - - - - - - - - - - - - - - - - 3.2<br />

• Crimes Against the English Language - - - - - - - - - - - - - - - - - - - - - 1.2<br />

• The Test Writer’s Guide to Crafting Good Questions - - - - - - - - - - - - - - 1.1<br />

• Quick Reference Cards - - - - - - - - - - - - - - - - - - (ounces, varies by title)<br />

Special Processing Charges for Customer-Mandated Paperwork<br />

<strong>Firebelle</strong> <strong><strong>Product</strong>ions</strong> will gladly provide a preprinted taxpayer identification form at no cost to<br />

customers who need it. But there will be a minimum $25 service charge to complete any other<br />

taxpayer or vendor information forms. (Any such forms must be provided by email as fillable<br />

PDFs. No other forms will be accepted.) All businesses must pass the increased cost of mandated<br />

paperwork on to customers somehow. This solution is preferable to raising product prices across<br />

the board for everyone.<br />

Ordering Options / Order Confirmation<br />

<strong>Firebelle</strong> <strong><strong>Product</strong>ions</strong> accepts orders by phone, fax, mail, or email. (Online ordering is<br />

not available.)<br />

The order form on the following page is provided for your convenience. It is not<br />

necessary that you use this form. You may use your own purchase order form as long<br />

as it contains all of the information needed to process your order.<br />

If you order by any method other than by phone and do not receive an order<br />

confirmation in a timely manner, please follow up. (Order confirmations are done by<br />

email whenever possible.) Problems are rare, but they can happen. Fax transmissions<br />

can fail. Mailed orders can be lost. Phone numbers in a voice mail message may be<br />

unclear. Or I may be out of town, where I’m not receiving faxes or mail. Please don’t<br />

risk not receiving your order in a timely manner. Follow up, particularly if this is a rush<br />

order or your timing is critical.<br />

Bill To / Ship To Information<br />

Please provide the information requested on the following page. Please print clearly,<br />

especially if you are faxing your order form. A poor fax transmission can make the<br />

information difficult to read and delay your order.<br />

If delivery method affects what shipping address you provide, please clarify that when<br />

you place your order. Individual books are usually shipped via U.S. Postal Service.<br />

Large orders are usually shipped via UPS. However, this can vary.<br />

Payment<br />

Payment terms are prepaid or Net 30 days in U.S. funds only. California customers,<br />

please add sales tax. (Tax does not apply to shipping charges.)<br />

I accept VISA and MasterCard.<br />

Jill Meryl Levy<br />

Author / Publisher<br />

Please Note: Email (jill@firebelleproductions. com) is the easiest way to reach<br />

me. I now work full-time as a paralegal and operate my own business after hours.<br />

However, I do monitor my email throughout the day when not in court or in client<br />

meetings.<br />

Download Samples of All Books and Reference Cards at www.firebelleproductions.com Page 7

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