Estonian Human Development Report
Estonian Human Development Report - Eesti Koostöö Kogu
Estonian Human Development Report - Eesti Koostöö Kogu
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Figure 5.3.3. Comparison of types of Internet users<br />
in terms of ten of the most popular online activities<br />
(differences compared to the average)<br />
Using an online banking solution<br />
Communicating with friends<br />
Active, versatile Internet user<br />
Entertainment oriented active Internet user<br />
Practical work oriented Internet user<br />
Practical information oriented small-scale Internet user<br />
Entertainment and communication oriented small-scale Internet user<br />
Small-scale Internet user<br />
-1.50 -1.00 -0.50 0.00 0.50 1.00 1.50<br />
Searching for practical information (weather, timetables, contact information)<br />
Searching for information connected to work and studies<br />
Using e-services (tax board, forms, citizens’ portal, etc.)<br />
Searching for entertainment (games, music, films)<br />
Reading online newspapers and information portals (Delfi, etc.)<br />
Searching for information on jobs, accommodation, tourism, etc.<br />
Using online databases (libraries, data banks, etc.)<br />
Source: Mina. Maailm. Meedia 2008<br />
Figure 5.3.4. When did you last use the Internet?<br />
(percentage of user type)<br />
100<br />
80<br />
60<br />
40<br />
20<br />
0<br />
Active, versatile<br />
Internet user<br />
96<br />
4<br />
2<br />
Entertainment<br />
oriented active<br />
Internet user<br />
98<br />
4<br />
Practical work<br />
oriented Internet<br />
user<br />
96<br />
82<br />
16<br />
2<br />
75<br />
21<br />
4<br />
1<br />
Practical<br />
information oriented<br />
small-scale Internet<br />
user<br />
Entertainment and<br />
communication<br />
oriented small-scale<br />
Internet user<br />
Source: Mina. Maailm. Meedia 2008<br />
Small-scale<br />
Internet user<br />
39<br />
43<br />
14<br />
4<br />
All Internet users<br />
84<br />
12<br />
2<br />
1<br />
Today,<br />
yesterday<br />
Last<br />
week<br />
Last<br />
month<br />
Last six<br />
months<br />
information and entertainment – have remained the same. It<br />
is important, however, that one or the other type of Internet<br />
use dominates in the case of individual respondents and there<br />
is evidence of the development of different practices of use.<br />
Types of Internet users<br />
In order to analyze the implementation of digital opportunities<br />
and to improve our understanding of the stratification,<br />
it is important to take a closer look at what people do<br />
on the Internet. We have gathered data on types of Internet<br />
users over a period of time dating back to the Mina.<br />
Maailm. Meedia survey conducted in 2002. The use of cluster<br />
analysis has revealed six main types of Internet users,<br />
which have remained relatively consistent over the course<br />
of various surveys. In general, the types can be divided into<br />
two – three types of more active Internet users, on the one<br />
hand (varied use, practical and pragmatic informationbased<br />
use, entertainment and communication-oriented<br />
use) and, on the other hand, three types of more passive<br />
Internet users. These types include users oriented towards<br />
information and entertainment as well as small-scale users<br />
who come into contact with the Internet so rarely that it is<br />
impossible to distinguish clearly developed practices of use.<br />
Figure 5.3.3. provides an overview of the online activities<br />
of the types of users, comparing their frequency of engagement<br />
in ten of the most popular activities.<br />
Active, versatile Internet users (14% of all Internet users)<br />
are more active with regard to all manners of Internet use<br />
compared to the other groups. For them, the Internet is an<br />
environment where they satisfy their need for information,<br />
entertainment, belonging and participating (Figure 5.3.3.).<br />
This type includes a greater proportion of women, people<br />
aged 20–39, and people with a higher education.<br />
Entertainment-oriented active Internet users (20%)<br />
concentrate mainly on searching for entertainment,<br />
watching/listening to TV and radio shows on the Internet,<br />
and also on the consumption of culture. This type of user<br />
is generally active, however, and tends to search for information<br />
and use the Internet for gaining access to practical<br />
services if necessary. This user type includes people who<br />
consider it important to participate in blogs and forums.<br />
The largest number of Internet users of this type belongs<br />
among the 15–29 age group, with the Russian-speaking<br />
population being represented slightly more among the<br />
entertainment-oriented active users.<br />
Practical work-related Internet users (22%) focus primarily<br />
on information and practical activities, in addition<br />
to being significantly more active than average in using<br />
e-services. Their online communication is mainly workrelated<br />
and considerably less personal than that of the<br />
average Internet user. They also search for significantly<br />
less entertainment than the average Internet user. This<br />
group is dominated by women, people aged 30–49, people<br />
with a higher education, and members of the <strong>Estonian</strong>speaking<br />
population. In addition, people belonging to this<br />
type are more likely to have an average or high income.<br />
The largest group among the passive Internet users<br />
comprises the practical information-oriented small-scale<br />
Internet users (20%). Their Internet use is characterized by<br />
a somewhat higher than average use of information and<br />
slightly higher than average use of online banking solutions.<br />
At the same time, the variety of their online activities<br />
is somewhat larger than that of the next user type. This<br />
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