JOB PROFILE JOB TITLE Information Officer REPORTING ... - Seda
JOB PROFILE JOB TITLE Information Officer REPORTING ... - Seda JOB PROFILE JOB TITLE Information Officer REPORTING ... - Seda
JOB PROFILE JOB TITLE REPORTING TO MAIN PURPOSE OF THE JOB LOCATION PREFERRED MINIMUM EDUCATION KEY PERFORMANCE AREA PREFERRED MINIMUM EXPERIENCE CRITICAL COMPETENCIES Information Officer Branch Manager To implement and maintain an information management system at branch level that is aligned to the overall provincial information management system. The role will also provide information, referrals and advise to all walk-in customers at branch level in terms of small enterprise development. Kwazulu Natal: uThungulu Branch Post Matric Certificate or Diploma in Customer Service/ Information Management At least 2 – 4 years experience in a customer service/ information management environment Implementation of the provincial information management strategy and plan Coordination of branch events and activities Dissemination of information to internal and external branch stakeholders Maintenance and updating of information sources Provision of information, advice and referrals Excellent understanding of small enterprise development sector Understanding of Seda standard operating procedures of products and services Communication written and verbal Good interpersonal skills Multitasking Page 1
<strong>JOB</strong> <strong>PROFILE</strong><br />
<strong>JOB</strong> <strong>TITLE</strong><br />
<strong>REPORTING</strong> TO<br />
MAIN PURPOSE OF THE <strong>JOB</strong><br />
LOCATION<br />
PREFERRED MINIMUM<br />
EDUCATION<br />
KEY PERFORMANCE AREA<br />
PREFERRED MINIMUM<br />
EXPERIENCE<br />
CRITICAL COMPETENCIES<br />
<strong>Information</strong> <strong>Officer</strong><br />
Branch Manager<br />
To implement and maintain an information management system at<br />
branch level that is aligned to the overall provincial information<br />
management system. The role will also provide information,<br />
referrals and advise to all walk-in customers at branch level in<br />
terms of small enterprise development.<br />
Kwazulu Natal: uThungulu Branch<br />
Post Matric Certificate or Diploma in Customer Service/<br />
<strong>Information</strong> Management<br />
At least 2 – 4 years experience in a customer service/<br />
information management environment<br />
Implementation of the provincial information management<br />
strategy and plan<br />
Coordination of branch events and activities<br />
Dissemination of information to internal and external branch<br />
stakeholders<br />
Maintenance and updating of information sources<br />
Provision of information, advice and referrals<br />
Excellent understanding of small enterprise development<br />
sector<br />
Understanding of <strong>Seda</strong> standard operating procedures of<br />
products and services<br />
Communication written and verbal<br />
Good interpersonal skills<br />
Multitasking<br />
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Planning and organising<br />
ADDITIONAL COMPETENCIES<br />
Team player<br />
Networking<br />
Presentation skills<br />
To apply, please send your CV to recruitmentkzn@seda.org.za,<br />
and specify the position and branch you applying for in the subject<br />
line.<br />
Closing Date:10 August 2011<br />
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